HP Pavilion N3310 User manual

HP Pavilion Notebook PC
Setup Guide

2 Setup Guide
Notice
This manual and any examples contained herein are provided “as is” and are subject to
change without notice. Hewlett-Packard Company makes no warranty of any kind with
regard to this manual, including, but not limited to, the implied warranties of
merchantability and fitness for a particular purpose. Hewlett-Packard Co. shall not be
liable for any errors or for incidental or consequential damages in connection with the
furnishing, performance, or use of this manual or the examples herein.
Consumer transactions in Australia and the United Kingdom: The above disclaimers and
limitations shall not apply to Consumer transactions in Australia and the United
Kingdom and shall not affect the statutory rights of Consumers.
© Copyright Hewlett-Packard Company 2000. All rights reserved. Reproduction,
adaptation, or translation of this manual is prohibited without prior written permission of
Hewlett-Packard Company, except as allowed under the copyright laws.
The programs that control this product are copyrighted and all rights are reserved.
Reproduction, adaptation, or translation of those programs without prior written
permission of Hewlett-Packard Co. is also prohibited.
Portions of the programs that control this product may also be copyrighted by Microsoft
Corporation, SystemSoft Corp., Crystal Semiconductor Corporation, Phoenix
Technologies, Ltd., Silicon Motion Corporation, ESS, and Adobe Systems Incorporated.
See the individual programs for additional copyright notices.
Microsoft, MS, MS-DOS, Windows, and Windows NT are registered trademarks of
Microsoft Corporation. Pentium and the Intel Inside logo are U.S. registered trademarks
and MMX is a U.S. trademark of Intel Corporation. TrackPoint is a U.S. registered
trademark of International Business Machines. Adobe and Acrobat are trademarks of
Adobe Systems Incorporated.
Hewlett-Packard Company
Mobile Computing Division
19310 Pruneridge Ave.
Cupertino, CA 95014

Setup Guide 3
HP Software Product License Agreement
Your HP Pavilion Notebook PC contains factory-installed software programs. Please
read the Software License Agreement before proceeding.
Carefully read this License Agreement before proceeding to operate this equipment.
Rights in the software are offered only on the condition that the customer agrees to
all terms and conditions of the License Agreement. Proceeding to operate the
equipment indicates your acceptance of these terms and conditions. If you do not
agree with the terms of the License Agreement, you must now either remove the
software from your hard disk drive and destroy the Recovery CD, or return the
complete computer and software for a full refund.
Proceeding with configuration signifies your acceptance of the License Terms.
Unless otherwise stated below, this HP Software Product License Agreement shall
govern the use of all software that is provided to you, the customer, as part of the
HP computer product. It shall supersede any non-HP software license terms that
may be found online, or in any documentation or other materials contained in the
computer product packaging.
Note: Operating System Software by Microsoft is licensed to you under the Microsoft
End User License Agreement (EULA).
The following License Terms govern the use of the software:
Use. Customer may use the software on any one computer. Customer may not network
the software or otherwise use it on more than one computer. Customer may not reverse
assemble or decompile the software unless authorized by law.
Copies and Adaptations. Customer may make copies or adaptations of the software (a)
for archival purposes or (b) when copying or adaptation is an essential step in the use of
the software with a computer so long as the copies and adaptations are used in no other
manner.
Ownership. Customer agrees that he/she does not have any title or ownership of the
software, other than ownership of the physical media. Customer acknowledges and
agrees that the software is copyrighted and protected under the copyright laws. Customer
acknowledges and agrees that the software may have been developed by a third party
software supplier named in the copyright notices included with the software, who shall be
authorized to hold the Customer responsible for any copyright infringement or violation
of this Agreement.
Product Recovery CD-ROM. If your computer was shipped with a product Recovery
CD-ROM: (i) The product recovery CD-ROM and/or support utility software may only
be used for restoring the hard disk of the HP computer with which the product recovery
CD-ROM was originally provided. (ii) The use of any operating system software by
Microsoft contained in any such product recovery CD-ROM shall be governed by the
Microsoft End User License Agreement (EULA).

4 Setup Guide
Transfer of Rights in Software. Customer may transfer rights in the software to a third
party only as part of the transfer of all rights and only if Customer obtains the prior
agreement of the third party to be bound by the terms of this License Agreement. Upon
such a transfer, Customer agrees that his/her rights in the software are terminated and that
he/she will either destroy his/her copies and adaptations or deliver them to the third party.
Sublicensing and Distribution. Customer may not lease, sublicense the software or
distribute copies or adaptations of the software to the public in physical media or by
telecommunication without the prior written consent of Hewlett-Packard.
Termination. Hewlett-Packard may terminate this software license for failure to comply
with any of these terms provided Hewlett-Packard has requested Customer to cure the
failure and Customer has failed to do so within thirty (30) days of such notice.
Updates And Upgrades. Customer agrees that the software does not include updates and
upgrades which may be available from Hewlett-Packard under a separate support
agreement.
Export Clause. Customer agrees not to export or re-export the software or any copy or
adaptation in violation of the U.S. Export Administration regulations or other applicable
regulation.
U.S. Government Restricted Rights. Use, duplication, or disclosure by the U.S.
Government is subject to restrictions as set forth in subparagraph (c)(1)(ii) of the Rights
in Technical Data and Computer Software clause in DFARS 252.227-7013. Hewlett-
Packard Company, 3000 Hanover Street, Palo Alto, CA 94304 U.S.A. Rights for non-
DOD U.S. Government Departments and Agencies are as set forth in FAR 52.227-
19(c)(1,2).
Edition History
Edition 1 .......................................... February 2000
This manual is printed on recycled paper.

Setup Guide 5
Contents
Introducing the Pavilion Notebook PC........................................................................... 9
Taking Inventory ........................................................................................................ 10
Software bundled on your computer..................................................................... 10
To buy Pavilion Notebook accessories................................................................. 11
To find more information...................................................................................... 12
Identifying the Parts of the Pavilion Notebook .......................................................... 13
Front view............................................................................................................. 13
Side view............................................................................................................... 14
Rear view .............................................................................................................. 15
Bottom view.......................................................................................................... 16
Status lights........................................................................................................... 17
CD-ROM drive buttons......................................................................................... 18
Setting Up the Computer ............................................................................................ 19
To install the battery ............................................................................................. 19
To connect AC power........................................................................................... 19
To connect a phone line........................................................................................ 20
To turn on the computer........................................................................................ 20
To set up Windows ............................................................................................... 21
To register your computer..................................................................................... 22
To reset the screen saver....................................................................................... 23
Using the Pavilion Notebook PC................................................................................... 25
Operating the Computer ............................................................................................. 26
To use the Fn hot keys .......................................................................................... 26
To use the Windows and Applications keys......................................................... 26
To use the embedded keypad................................................................................ 27
To use the ALT GR key........................................................................................ 27
To adjust the display............................................................................................. 28
To adjust the volume............................................................................................. 28
To use the touch pad ............................................................................................. 29
Securing the Computer ............................................................................................... 31
To set up password protection .............................................................................. 31
To attach a security cable...................................................................................... 32
To use the VirusScan utility.................................................................................. 33
Working in Comfort ................................................................................................... 34
About Repetitive Strain Injury.............................................................................. 34
Preparing Your Work Environment...................................................................... 35
Setting Up Your HP Computing Equipment......................................................... 38
Comfort and Safety Checklist............................................................................... 42
Your HP Pavilion Notebook PC ........................................................................... 44
Caring for Your Computer.......................................................................................... 46
To protect your hard disk drive............................................................................. 46

6 Setup Guide
To take care of your computer.............................................................................. 46
To safeguard your data.......................................................................................... 46
To extend the life of the display............................................................................ 47
To get the most from your batteries...................................................................... 47
To clean your computer ........................................................................................ 48
Traveling with Your Computer .................................................................................... 49
Managing Power Consumption .................................................................................. 50
To use automated power management.................................................................. 50
To use manual power management....................................................................... 51
Using Battery Power................................................................................................... 54
To check the battery status.................................................................................... 54
To respond to a low-battery warning.................................................................... 55
To optimize battery operating time....................................................................... 55
Making Connections....................................................................................................... 57
Using Your Modem.................................................................................................... 58
To sign up with an Internet Service Provider ....................................................... 58
To connect to the Internet ..................................................................................... 59
To disconnect from the Internet............................................................................ 60
To send and receive e-mail ................................................................................... 60
To send and receive faxes..................................................................................... 61
To select modem modes........................................................................................ 62
To dial in France and Spain .................................................................................. 63
Connecting PC Cards.................................................................................................. 64
Connecting External Components.............................................................................. 66
To identify the ports.............................................................................................. 66
To use the port replicator...................................................................................... 68
To connect a printer (or other parallel device)...................................................... 70
To connect an external keyboard or PS/2 mouse.................................................. 70
To connect a USB device...................................................................................... 71
To connect audio devices...................................................................................... 71
To use an external monitor.................................................................................... 71
Configuring and Expanding Your Computer.............................................................. 75
Using the BIOS Setup Utility ..................................................................................... 76
To run the BIOS Setup utility............................................................................... 76
To select options from the BIOS Setup utility...................................................... 76
Installing RAM modules............................................................................................. 79
Removing RAM modules........................................................................................... 81
Replacing a hard disk drive ........................................................................................ 82
Expanding the Hibernate Partition.............................................................................. 83

Setup Guide 7
Service and Support....................................................................................................... 85
Hewlett-Packard Limited Warranty Statement........................................................... 86
Getting Support for Your Pavilion PC........................................................................ 88
To use the Pavilion Notebook User’s Guide ........................................................ 88
To get help from the HP notebook website........................................................... 88
To call HP for Service and Support...................................................................... 89
Obtaining Repair Service............................................................................................ 91
To receive warranty repair service........................................................................ 91
To prepare your computer for shipment ............................................................... 91
Solving Problems with Your Computer ....................................................................... 93
Troubleshooting Techniques ...................................................................................... 94
Audio Problems .................................................................................................... 94
CD-ROM Drive Problems .................................................................................... 94
Display Problems.................................................................................................. 95
DVD Problems...................................................................................................... 97
Hard Disk Drive Problems.................................................................................... 98
Heat Problems....................................................................................................... 99
Keyboard, Touch Pad, and Mouse Problems........................................................ 99
Memory Problems............................................................................................... 100
Modem Problems................................................................................................ 100
PC Card (PCMCIA) Problems............................................................................ 101
Performance Problems........................................................................................ 102
Port Replicator Problems.................................................................................... 103
Power and Battery Problems............................................................................... 103
Printing Problems................................................................................................ 105
Serial, Parallel, and USB Problems .................................................................... 105
Startup Problems................................................................................................. 107
Suspending and Resuming Problems.................................................................. 107
Testing Hardware Operation..................................................................................... 109
Recovering and Reinstalling Software ..................................................................... 111
To recover the factory installation of your hard disk.......................................... 111
To replace a damaged Recovery CD................................................................... 112
To update the Pavilion Notebook BIOS ............................................................. 112
To recover an application.................................................................................... 113
Sending Your Computer for Service ........................................................................ 114
Specifications and Regulatory Information............................................................... 115
Hardware and Software Specifications..................................................................... 116
Pavilion Notebook PC Hardware Specifications ................................................ 116
Software System Resources................................................................................ 118
Safety Information.................................................................................................... 120
Power Cords........................................................................................................ 120
Battery Safety...................................................................................................... 121
Laser Safety......................................................................................................... 121
Regulatory Information ............................................................................................ 122

8 Setup Guide
U.S.A................................................................................................................... 122
Canada................................................................................................................. 123
European Union .................................................................................................. 123
Japan ................................................................................................................... 124
International........................................................................................................ 124
Index.............................................................................................................................. 127

Setup Guide 9
Introducing the Pavilion Notebook PC

Introducing the Pavilion Notebook PC
Taking Inventory
10 Setup Guide
Taking Inventory
•HP Pavilion Notebook PC.
•Main battery.
•AC adapter and power cord.
•Telephone cord.
•Quick Start sheet.
•The HP Pavilion Notebook PC Setup Guide.
•Pavilion Notebook Recovery CD (or CDs), used to restore Windows and all software
included with your computer.
•Microsoft Encarta CD.
•Microsoft Works CD.
•Microsoft Money CD.
•Microsoft Windows manual.
Software bundled on your computer
Your Pavilion Notebook comes with a selection of the software listed here. Various
models are configured with different combinations of software.
Software Function
Microsoft Works Offers word processing, spreadsheet, database, and calendar
applications, all contained in a single software program. (A CD is
included, in case you have to reinstall the software.)
Microsoft Encarta Provides access to a CD-based encyclopedia.
Microsoft Money Helps you manage finances at home and at the office using electronic
checkbooks, online banking, and tools for investment tracking and tax
planning. (A CD is included.)
Intuit Quicken Basic Allows you to manage and organize your finances, including
checkbook balancing, bill paying, and budget development.
QuickLink III Permits fax transfer to fax machines and fax software—and permits
data transfer.
VirusScan Protects your computer from files that can be harmful.

Introducing the Pavilion Notebook PC
Taking Inventory
Setup Guide 11
Electronic Registration Permits quick and easy registration of your computer. See “To
register your computer ” for details.
Adobe Acrobat Reader Allows you to read documents in Acrobat format, which is used
frequently on the Web.
HP DiagTools Provides hardware diagnostic tests.
AudioRack CD Player Controls play of audio CDs.
MusicMatch Jukebox Controls play of MP3 music files.
Ravisent Cinemaster or
Mediamatics For computers with a DVD drive, controls DVD play.
HP E-Center Provides easy access to preferred e-services that increase business
productivity.
To buy Pavilion Notebook accessories
You can buy accessories for your computer online. For the latest accessories and options,
visit us at www.hp.com/notebooks As new accessories become available, you’ll find
them listed here.
At this time, HP offers the following accessories and replacement modules.
•Port replicator (HP F1738A).
•Auto/airline adapter (HP F1455A).
•AC adapter (HP F1454A).
•Primary lithium ion battery (HP F1739A).
•Y adapter for mouse and keyboard (HP F1469A).
•Additional RAM—HP SDRAM:
•64 MB (F1457A or F1457B).
•128 MB (F1622A or F1622B).

Introducing the Pavilion Notebook PC
Taking Inventory
12 Setup Guide
To find more information
Congratulations! Your Pavilion Notebook PC sets a new standard in personal computing.
It is compact and easy to carry, and is infused with the quality and attention to detail that
are the hallmark of Hewlett-Packard.
The Pavilion Notebook PC Quick Start sheet shows how to get your computer up and
running quickly.
This table lists other sources of information about your computer.
Source Description
Pavilion Notebook
User’s Guide
The User's Guide is a help file located on your hard drive. It provides you
with detailed information about your Pavilion Notebook PC (Start, Programs,
Pavilion Library—or double-click the desktop icon).
For Windows ME: (Start, Help, Your HP Notebook).
Pavilion Notes This document contains late-breaking information available after the manuals
were completed. For Windows 98: (Start, Programs, Explorer, then navigate
to C:\HP\HP Library\HP Notes.doc).
For Windows ME: (Start, Help, Your HP Notebook, HP Notes).
Introductory Microsoft
manual for Windows. This manual contains information about using the standard features of
Microsoft Windows.
Pavilion Notebook Web
site www.hp.com/notebooks
HP Customer Care Web
site www.hp.com/cposupport

Introducing the Pavilion Notebook PC
Identifying the Parts of the Pavilion Notebook
Setup Guide 13
Identifying the Parts of the Pavilion Notebook
Front view
1 Latch to open the computer
2 Built-in microphone
3 Blue power button
4 Status lights (see "Status lights")
5 Built-in speakers
6 Touch pad (pointing device)

Introducing the Pavilion Notebook PC
Identifying the Parts of the Pavilion Notebook
14 Setup Guide
7 Click buttons
8 CD player power
9 CD player buttons
10 CD-ROM drive or DVD drive
11 Kensington lock slot (security connector)
12 Modem phone jack
Side view
13 PC Card eject button
14 PC Card and CardBus slot (lower)
15 Floppy disk drive

Introducing the Pavilion Notebook PC
Identifying the Parts of the Pavilion Notebook
Setup Guide 15
Rear view
16 Parallel port
17 Serial port
18 VGA port (external monitor)
19 Audio out (external speaker)
20 Microphone jack
21 USB port
22 PS/2 port
23 AC adapter jack

Introducing the Pavilion Notebook PC
Identifying the Parts of the Pavilion Notebook
16 Setup Guide
Bottom view
24 Battery
25 Battery latch
26 RAM expansion cover
27 Hard disk drive
28 Hard disk drive latch and locking screw
29 System-off button (for resetting computer)
30 Port replicator connector

Introducing the Pavilion Notebook PC
Identifying the Parts of the Pavilion Notebook
Setup Guide 17
Status lights
1 Power
2 AC connected
3 Battery
4 Caps Lock
5 Num Lock
6 Scroll Lock
7 Floppy disk drive access
8 Hard disk drive access
9 CD-ROM or DVD access

Introducing the Pavilion Notebook PC
Identifying the Parts of the Pavilion Notebook
18 Setup Guide
CD-ROM drive buttons
Selected Pavilion Notebook models have CD-ROM buttons on the front. If you have a
CD-ROM drive or a DVD drive, you can use these buttons to play music CDs when the
system is off. (When the system is on, use the software controls in the Windows
operating system.)
1 Power (slide to turn on or off)
2 Previous track
3Play
4Stop
5 Next track
6 Volume control down
7 Volume control up

Introducing the Pavilion Notebook PC
Setting Up the Computer
Setup Guide 19
Setting Up the Computer
To install the battery
WARNING Do not mutilate, puncture, or dispose of batteries in fire. A battery can burst or
explode, releasing hazardous chemicals. A rechargeable battery must be recycled
or disposed of properly.
Your computer is shipped with the battery installed. If the battery has been removed, you
can install it by inserting it into the battery bay on the bottom of your computer by sliding
the battery latch, as shown.
Once you have installed the battery, connect the AC adapter to the computer and
recharge the battery while you work. You can also replace a low battery with another that
is more fully charged.
To connect AC power
CAUTION Use only the HP AC adapter intended for this product, model HP F1454A. Using
any other AC adapter can damage the computer and may void your warranty.
Refer to the warranty statement for your product.
Plug in the AC adapter, then connect the AC adapter to the rear of the computer, as
shown. The battery starts charging.

Introducing the Pavilion Notebook PC
Setting Up the Computer
20 Setup Guide
To connect a phone line
Your Pavilion Notebook has a built-in modem. If you prefer, you can instead use a PC
Card modem or an external modem to connect to a phone line.
1. Plug one end of the phone line into the (modem) phone jack on the computer. Be sure
it clicks into place.
2. Plug the other end of the phone line into a telephone jack. (If the phone line does not
fit your telephone jack, you may need to use an adapter.)
CAUTION Your built-in modem may not work with multiple phone lines or a private branch
exchange (PBX), cannot be connected to a coin-operated telephone, and does not
work with party lines. Some of these connections may result in excess electrical
voltage and could cause a malfunction in the internal modem. Check your
telephone line type prior to connecting your phone line.
NOTE The Pavilion Notebook modem supports the v.23 standard required for connecting to the
MiniTel system in France. To connect to the MiniTel system, use MiniTel emulation
software available in France.
To turn on the computer
Press the blue power button above the keyboard. Windows starts automatically. If you
are turning on the computer for the first time, go to “To set up Windows” on page 21.