HP HP COMPAQ BUSINESS NOTEBOOK PC X1000 Manual

Maintenance and Service
Guide
HP Compaq Business Notebook nx7000
Compaq Presario Widescreen Notebook PC X1000
Document Part Number: 325388-001
July 2003
This guide is a troubleshooting reference used for maintaining
and servicing the notebook. It provides comprehensive
information on identifying notebook features, components, and
spare parts, troubleshooting notebook problems, and performing
notebook disassembly procedures.

© 2003 Hewlett-Packard Development Company, L.P.
Microsoft and Windows are trademarks of Microsoft Corporation in the
U.S. and/or other countries. Intel, Pentium, and SpeedStep are trademarks
of Intel Corporation in the U.S. and/or other countries. SD Logo is a
trademark.
The information contained herein is subject to change without notice. The
only warranties for HP products and services are set forth in the express
warranty statements accompanying such products and services. Nothing
herein should be construed as constituting an additional warranty. HP shall
not be liable for technical or editorial errors or omissions contained herein.
Maintenance and Service Guide
First Edition July 2003
Document Part Number: 325388-001

Maintenance and Service Guide iii
Contents
1 Product Description
1.1 Models. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–2
1.2 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–12
1.3 Clearing a Password . . . . . . . . . . . . . . . . . . . . . . . . 1–14
1.4 Power Management. . . . . . . . . . . . . . . . . . . . . . . . . 1–15
1.5 External Components . . . . . . . . . . . . . . . . . . . . . . . 1–16
1.6 Design Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . 1–26
2 Troubleshooting
2.1 Computer Setup and Diagnostics Utilities . . . . . . . . 2–1
Using Computer Setup. . . . . . . . . . . . . . . . . . . . . . . . 2–2
Selecting from the File Menu . . . . . . . . . . . . . . . . . . 2–3
Selecting from the Security Menu. . . . . . . . . . . . . . . 2–4
Selecting from the Advanced Menu . . . . . . . . . . . . . 2–5
2.2 Using Diagnostics for Windows . . . . . . . . . . . . . . . . 2–7
Obtaining, Saving, or Printing Configuration
Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–7
Obtaining, Saving, or Printing Diagnostic
Test Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–8
2.3 Troubleshooting Flowcharts . . . . . . . . . . . . . . . . . . 2–10

iv Maintenance and Service Guide
Contents
3 Illustrated Parts Catalog
3.1 Serial Number Location . . . . . . . . . . . . . . . . . . . . . . 3–1
3.2 Notebook Major Components. . . . . . . . . . . . . . . . . . 3–2
3.3 Miscellaneous Plastics Kit Components . . . . . . . . . 3–10
3.4 Miscellaneous Cable Kit Components . . . . . . . . . . 3–12
3.5 Miscellaneous Doors/Covers Kit Components . . . . 3–13
3.6 Mass Storage Devices . . . . . . . . . . . . . . . . . . . . . . . 3–14
3.7 Miscellaneous . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–15
4 Removal and Replacement Preliminaries
4.1 Tools Required . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–1
4.2 Service Considerations . . . . . . . . . . . . . . . . . . . . . . . 4–2
Plastic Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–2
Cables and Connectors . . . . . . . . . . . . . . . . . . . . . . . 4–2
4.3 Preventing Damage to Removable Drives . . . . . . . . 4–3
4.4 Preventing Electrostatic Damage . . . . . . . . . . . . . . . 4–4
4.5 Packaging and Transporting Precautions . . . . . . . . . 4–4
4.6 Workstation Precautions . . . . . . . . . . . . . . . . . . . . . . 4–5
4.7 Grounding Equipment and Methods . . . . . . . . . . . . . 4–6
5 Removal and Replacement Procedures
5.1 Serial Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–2
5.2 Disassembly Sequence Chart . . . . . . . . . . . . . . . . . . 5–3
5.3 Preparing the Notebook for Disassembly . . . . . . . . . 5–4
5.4 Notebook Feet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–8
5.5 Memory Expansion Board . . . . . . . . . . . . . . . . . . . . 5–8
5.6 Mini PCI Communications Board. . . . . . . . . . . . . . 5–10
5.7 RTC Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–13
5.8 Optical Drive. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–14
5.9 Keyboard. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–15

Contents
Maintenance and Service Guide v
5.10 Switch Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–18
5.11 Speaker Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–19
5.12 Fan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–21
5.13 Heat Sink . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–22
5.14 Processor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–24
5.15 Display Assembly . . . . . . . . . . . . . . . . . . . . . . . . . 5–26
5.16 Top Cover. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–29
5.17 SD Card Slot Board and Cable. . . . . . . . . . . . . . . . 5–35
5.18 VGA Board and Shield . . . . . . . . . . . . . . . . . . . . . 5–37
5.19 Modem and Cable . . . . . . . . . . . . . . . . . . . . . . . . . 5–39
5.20 System Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–41
6 Specifications
A Connector Pin Assignments
B Power Cord Set Requirements
3-Conductor Power Cord Set . . . . . . . . . . . . . . . . . . . . . . B–1
General Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . B–1
Country-Specific Requirements. . . . . . . . . . . . . . . . . . . . B–2
C Screw Listing
Index

Maintenance and Service Guide 1–1
1
Product Description
The HP Compaq Business Notebook nx7000 and
Compaq Presario Widescreen Notebook PC X1000 offer
advanced modularity, Intel Mobile Pentium-M processors with
64-bit architecture, industry-leading ATI Mobility Radeon
Accelerated Graphics Port (AGP) implementation, and extensive
multimedia support.
HP Compaq Business Notebook nx7000 and
Compaq Presario Widescreen Notebook PC X1000

1–2 Maintenance and Service Guide
Product Description
1.1 Models
Notebook models are shown in Tables 1-1 through 1-3.
Table 1-1
HP Compaq nx7000 and Compaq Presario X1000 Model
Naming Conventions
Key
C P 160 Y5 80 Y Ci 10 P XXXXXX-XXX
123456789 10
Key Description Options
1 Brand/Series
designator
C = HP Compaq
nx7000
P = Compaq
Presario X1000
2 Processor type P = Intel Pentium-M
3 Processor speed 160 = 1.6 GHz
150 = 1.5 GHz
140 = 1.4 GHz
130 = 1.3 GHz
4 Display type/
size/resolution
Z = wide UXGA
(1920 × 1200)
Y = wide SXGA+
(1680 × 1050)
W = wide XGA
(1280 × 800)
5 = 15.4 in
5 Hard drive size 80 = 80 GB
60 = 60 GB
40 = 40 GB
6 Optical drive
designator
C = CD-ROM
D = DVD-ROM
Y = DVD-RW
W = DVD-ROM/
CD-RW combo
7 Integrated
communication/
wireless device
C = combination LAN/modem
b = 802.11b
i = 802.11b + Bluethumb
8 RAM 10 = 1024 MB
51 = 512 MB
25 = 256 MB
9 Operating system H = Windows XP
Home
P = Windows XP Pro
10 SKU#

Product Description
Maintenance and Service Guide 1–3
Table 1-2
HP Compaq nx7000 Models
All HP Compaq nx7000 models feature:
■TouchPad pointing device
■8-cell, 4.4 wH lithium ion (Li ion) battery pack
■1-year warranty on parts and labor
C P 160 Y5 80 W Cb 51 P
Korea DM942A AB5
C P 160 Y5 60 Y Ci 51 P
France DG706T ABF
C P 160 Y5 60 W Cb 51 P
Belgium
Czech Republic
Denmark
European
International
France
Germany
Greece
Hungary
Israel
Italy
The Netherlands
DG706A UUG
DG706A AKB
DG706A ABY
DG706A ABB
DG706A ABF
DG706A ABD
DG706A AB7
DG706A AKC
DG706A ABT
DG706A ABZ
DG706A ABH
Norway
Poland
Portugal
Russia
Saudi Arabia
Slovenia
Spain
Sweden/Finland
Switzerland
Tu r k ey
United Kingdom
DG706A ABN
DG706A AKD
DG706A AB9
DG706A ACB
DG706A ABV
DG706A AKN
DG706A ABE
DG706A AK8
DG706A UUZ
DG706A AB8
DG706A ABU
C P 160 W5 60 Y Cb 51 P
Thailand DM434A AKL
C P 160 W5 60 W Cb 51 P
Asia Pacific DM945A UUF Thailand DM945A AKL
C P 160 W5 60 W Cb 51 P
Brazil
French Canada
Japan
DL855A AC4
DL855A ABC
DM436A ABJ
Latin America
United States
DL855A ABM
DL855A ABA
C P 150 Y5 60 W Cb 51 P
Korea DM941A AB5

1–4 Maintenance and Service Guide
Product Description
C P 150 Y5 40 W Ci 51 P
Belgium
Czech Republic
Denmark
European
International
France
Germany
Greece
Hungary
Israel
Italy
The Netherlands
DG705A UUG
DG705A AKB
DG705A ABY
DG705A ABB
DG705A ABF
DG705A ABD
DG705A AB7
DG705A AKC
DG705A ABT
DG705A ABZ
DG705A ABH
Norway
Poland
Portugal
Russia
Saudi Arabia
Slovenia
Spain
Sweden/Finland
Switzerland
Tu r k ey
United Kingdom
DG705A ABN
DG705A AKD
DG705A AB9
DG705A ACB
DG705A ABV
DG705A AKN
DG705A ABE
DG705A AK8
DG705A UUZ
DG705A AB8
DG705A ABU
C P 150 Y5 40 W Ci 51 P
France DG705T ABF
C P 150 Y5 40 C Cb 51 P
Korea DM940A AB5
C P 150 W5 80 W Cb 51 H
Asia Pacific
Australia/New Zealand
Japan
DL848A UUF
DL848A ABG
DL848A ABJ
Korea
Thailand
DL848A AB1
DL848A AKL
C P 150 W5 80 W Cb 51 H
Taiwan DL850A AB0
C P 150 W5 80 W Cb 51 P
Asia Pacific
Australia/New Zealand
Japan
DL847A UUF
DL847A ABG
DL847A ABJ
Korea
Thailand
DL847A AB1
DL847A AKL
C P 150 W5 80 W Cb 51 P
Taiwan DL849A AB0
C P 150 W5 80 W Cb 25 P
Asia Pacific DM943A UUF
Table 1-2
HP Compaq nx7000 Models
(Continued)

Product Description
Maintenance and Service Guide 1–5
C P 150 W5 40 W Cb 51 P
Asia Pacific DN728A UUF
C P 150 W5 40 W Cb 25 P
Asia Pacific DM944A UUF
C P 150 W5 40 D Cb 25 H
Taiwan DL842A AB0
C P 150 W5 40 D Cb 25 P
People’s Republic
of China
DL838A AB2
C P 140 Y5 40 W Cb 51 P
Korea DM939A AB5
C P 140 W5 60 W Ci 51 P
Hong Kong DL853A AB5
C P 140 W5 60 W Cb 25 H
Asia Pacific
Australia/New Zealand
Japan
DL844A UUF
DL844A ABG
DL844A ABJ
Korea
Thailand
DL844A AB1
DL844A AKL
C P 140 W5 60 W Cb 25 H
Hong Kong DL846A AB5 Taiwan DL846A AB0
C P 140 W5 60 W Cb 25 H
Hong Kong DM437A AB5
C P 140 W5 60 W Cb 25 P
Asia Pacific
Australia/New Zealand
Japan
DL843A UUF
DL843A ABG
DL843A ABJ
Korea
Thailand
DL843A AB1
DL843A AKL
C P 140 W5 60 W Cb 25 P
Taiwan DL845A AB0
Table 1-2
HP Compaq nx7000 Models
(Continued)

1–6 Maintenance and Service Guide
Product Description
C P 140 W5 40 W Ci 25 P
Belgium
Czech Republic
Denmark
European
International
France
Germany
Greece
Hungary
Israel
Italy
The Netherlands
DG704A UUG
DG704A AKB
DG704A ABY
DG704A ABB
DG704A ABF
DG420A ABD
DG704A AB7
DG704A AKC
DG704A ABT
DG704A ABZ
DG704A ABH
Norway
Poland
Portugal
Russia
Saudi Arabia
Slovenia
Spain
Sweden/Finland
Switzerland
Tu r k ey
United Kingdom
DG704A ABN
DG704A AKD
DG704A AB9
DG704A ACB
DG704A ABV
DG704A AKN
DG704A ABE
DG704A AK8
DG704A UUZ
DG704A AB8
DG704A ABU
C P 140 W5 40 W Ci 25 P
France DG704T ABF
C P 140 W5 40 W Cb 25 H
Japan DM435A ABJ
C P 140 W5 40 W Cb 25 P
Thailand DM433A AKL
C P 140 W5 40 D Cb 51 P
Brazil
French Canada
DL854A AC4
DL854A ABC
Latin America
United States
DL854A ABM
DL854A ABA
C P 140 W5 40 D Cb 25 P
People’s Republic
of China
DL837A AB2
C P 140 W5 40 D Cb 25 P
Asia Pacific DM438A UUF People’s
Republic
of China
Thailand
DM438A AB2
DM438A AKL
Table 1-2
HP Compaq nx7000 Models
(Continued)

Product Description
Maintenance and Service Guide 1–7
C P 140 W5 40 D Cb 25 P
Korea DM938A AB5
C P 140 W5 40 C Cb 25 P
Korea DM937A AB5
C P 130 W5 40 W Ci 25 P
Hong Kong DL852A AB5
C P 130 W5 40 D Ci 25 P
Asia Pacific DL851A UUF Hong Kong DL851A AB5
C P 130 W5 40 D Cb 25 H
Asia Pacific
Australia/New Zealand
Hong Kong
DL840A UUF
DL840A ABG
DL840A AB5
Japan
Korea
Thailand
DL840A ABJ
DL840A AB1
DL840A AKL
C P 130 W5 40 D Cb 25 P
Asia Pacific
Australia/New Zealand
Hong Kong
Japan
DL839A UUF
DL839A ABG
DL839A AB5
DL839A ABJ
Japan (English)
Korea
Thailand
DL839A ACF
DL839A AB1
DL839A AKL
C P 130 W5 40 D Cb 25 P
Taiwan DL841A AB0
C P 130 W5 40 D Cb 25 P
Korea DM936A AB5
C P 130 W5 40 C Cb 25 P
Korea DM935A AB5
Table 1-2
HP Compaq nx7000 Models
(Continued)

1–8 Maintenance and Service Guide
Product Description
Table 1-3
Compaq Presario X1000 Models
All Compaq Presario X1000 models feature:
■TouchPad pointing device
■8-cell, 4.4 wH Li ion battery pack
■1-year warranty on parts and labor
X1045 P 160 Y5 80 W Cb 51 H
Korea DN606A AB1
X1030 P 160 Y5 60 Y Cb 51 H
Australia/New Zealand DN591A ABG
X1046 P 160 Y5 60 W Cb 51 H
Korea DN607A AB1
X1029 P 160 Y5 60 W Cb 25 H
Australia/New Zealand DN600A ABG
X1015 P 150 Y5 80 Y Cb 10 H
United States DN624A ABA
X1056 P 150 Y5 60 Y Cb 25 H
People’s Republic
of China
DN617A AB2
X1049 P 150 Y5 60 W Cb 51 H
Hong Kong DN610A AB5
X1023 P 150 Y5 60 W Cb 51 H
Asia Pacific DN584A UUF
X1055 P 150 Y5 60 D Cb 25 H
People’s Republic
of China
DN616A AB2
X1020 P 150 W5 60 Y Cb 51 H
The Netherlands DM416A ABH

Product Description
Maintenance and Service Guide 1–9
X1050 P 150 W5 60 Y Cb 51 H
Hong Kong DN611A AB5
X1044 P 150 W5 60 W Cb 51 H
Korea DN605A AB1
X1032 P 150 W5 60 W Cb 51 H
Asia Pacific DN593A UUF
X1058 P 150 W5 60 W Cb 25 H
Korea DN619A AB1
X1054 P 150 W5 60 W Cb 25 H
People’s Republic
of China
DN615A AB2
X1010 P 150 W5 40 W Cb 51 H
Denmark
Portugal
DL963A ABY
DL963A AB9
Spain
United Kingdom
DL963A ABE
DL963A ABU
X1028 P 150 W5 40 W Cb 25 H
Asia Pacific DN589A UUF
X1020 P 140 Y5 80 Y Cb 10 P
United States DK572A ABA
X1063 P 140 Y5 60 W Cb 25 H
People’s Republic
of China
DN623A AB2
X1022 P 140 Y5 60 W Cb 25 H
Asia Pacific DN583A UUF
X1048 P 140 Y5 40 W Cb 25 H
Hong Kong DN609A AB5
X1028 P 140 W5 80 Y Cb 51 P
United States DL898A ABA
Table 1-3
Compaq Presario X1000 Models
(Continued)

1–10 Maintenance and Service Guide
Product Description
X1037 P 140 W5 60 W Cb 51 H
Thailand DN598A AKL
X1036 P 140 W5 60 W Cb 51 H
Taiwan DN597A AB0
X1018 P 140 W5 60 W Cb 51 H
United States DK574A ABA
X1010 P 140 W5 60 W Cb 51 H
Canada (English) DL857A ABL French Canada DL857A ABC
X1007 P 140 W5 60 W Cb 51 H
Sweden/Finland DL964A AK8
X1001 P 140 W5 60 W Cb 51 H
United States DK575A ABA
X1057 P 140 W5 60 W Cb 25 H
Korea DN618A AB1
X1043 P 140 W5 40 Y Cb 51 H
Korea DN604A AB1
X1016 P 140 W5 40 Y Cb 51 H
France DM415A ABF Italy DM415A ABZ
X1062 P 140 W5 40 W Cb 51 H
Asia Pacific DN622A UUF
X1012 P 140 W5 40 W Cb 51 H
France DL965A ABF
X1052 P 140 W5 40 W Cb 25 H
People’s Republic
of China
DN613A AB2
Table 1-3
Compaq Presario X1000 Models
(Continued)

Product Description
Maintenance and Service Guide 1–11
X1042 P 140 W5 40 W Cb 25 H
Korea DN603A AB1
X1051 P 140 W5 40 D Cb 25 H
People’s Republic
of China
DN612A AB2
X1021 P 130 Y5 40 D Cb 25 H
Asia Pacific DN582A UUF
X1038 P 130 W5 60 W Cb 51 H
Thailand DN599A AKL
X1010 P 130 W5 60 W Cb 51 H
United States DK571A ABA
X1035 P 130 W5 60 D Cb 51 H
Taiwan DN596A AB0
X1006 P 130 W5 40 Y Cb 51 H
France DM933A ABF
X1060 P 130 W5 40 W Cb 51 H
Thailand DN620A AKL
X1012 P 130 W5 40 W Cb 51 H
United States DN585A ABA
X1061 P 130 W5 40 W Cb 25 H
Asia Pacific DN621A UUF
X1047 P 130 W5 40 W Cb 25 H
Hong Kong DN608A AB5
X1041 P 130 W5 40 W Cb 25 H
Korea DN602A AB1
Table 1-3
Compaq Presario X1000 Models
(Continued)

1–12 Maintenance and Service Guide
Product Description
1.2 Features
■Intel Mobile Pentium-M 1.6-, 1.5-, 1.4-, or 1.3-GHz
processors with 400-MHz processor side bus and 512-KB L2
cache, varying by notebook model
■15.4-inch wide UXGA (1920 × 1200), wide SXGA+
(1680 × 1050), or wide XGA (1280 × 800) TFT display
with over 16.7 million colors, varying by notebook model
X1031 P 130 W5 40 W Cb 25 H
Asia Pacific DN592A UUF
X1005 P 130 W5 40 W Cb 25 H
Belgium
Denmark
France
Italy
Latin America
DL681A UUG
DL681A ABY
DL681A ABF
DL681A ABZ
DL858A ABM
The Netherlands
Portugal
Spain
Sweden/Finland
United Kingdom
DL681A ABH
DL681A AB9
DL681A ABE
DL681A AK8
DL681A ABU
X1034 P 130 W5 40 D Cb 25 H
Taiwan DN595A AB0
X1033 P 130 W5 40 D Cb 25 H
Asia Pacific DN594A UUF Thailand DN594A AKL
X1027 P 130 W5 40 D Cb 25 H
Asia Pacific
Australia/New Zealand
DN588A UUF
DN588A ABG
Thailand DN588A AKL
X1040 P 130 W5 40 C Cb 25 H
Korea DN601A AB1
X1026 P 130 W5 40 C Cb 25 H
Asia Pacific
Australia/New Zealand
DN587A UUF
DN587A ABG
Thailand DN587A AKL
Table 1-3
Compaq Presario X1000 Models
(Continued)

Product Description
Maintenance and Service Guide 1–13
■ATI Mobility Radeon graphics with 32- or 64-MB DDR
SDRAM
■80-, 60-, or 40-GB high-capacity hard drive, varying by
notebook model
■256-MB high-performance Synchronous DRAM (SDRAM),
expandable to 2.0 GB
■Microsoft Windows XP Home or XP Pro, varying by
notebook model
■Full-size Windows 98 keyboard
■TouchPad pointing device with on/off button and dedicated
scroll up/down surface
■56-Kbps V.92 modem integrated on the system board
■Integrated Secure Digital (SD) flash media slot
■Integrated 10/100 network interface card (NIC)
■Integrated wireless support for mini PCI 802.11a/b/g and
Bluethumb local area network (LAN) devices
■Support for one Type II PC Card slot with support for both
32-bit CardBus and 16-bit PC Cards
■External 65 watt AC adapter with power cord
■8-cell Li ion battery pack
■JBL Pro speakers
■Support for the following optical drives:
❏24X Max DVD/CD-RW combination drive
❏8X Max DVD-RW drive
❏24X Max CD-ROM drive

1–14 Maintenance and Service Guide
Product Description
■Connectors for:
❏Microphone
❏Stereo speaker/headphone
❏Infrared
❏DC power
❏External monitor
❏S-Video
❏USB (3)
❏RJ-45 (network interface card, [NIC])
❏RJ-11 (modem)
❏Parallel
❏1394 digital
❏One Type II PC Card slot
❏Docking
1.3 Clearing a Password
If the notebook you are servicing has an unknown password,
follow these steps to clear the password. These steps also
clear CMOS:
1. Prepare the notebook for disassembly (refer to Section 5.3,
“Preparing the Notebook for Disassembly,” for more
information).
2. Remove the real time clock (RTC) battery (refer to
Section 5.7, “RTC Battery”).
3. Wait approximately five minutes.
4. Replace the RTC battery and reassemble the notebook.
5. Connect AC power to the notebook. Do not reinsert the
battery pack at this time.
6. Turn on the notebook.
All passwords and all CMOS settings have been cleared.

Product Description
Maintenance and Service Guide 1–15
1.4 Power Management
The notebook comes with power management features that
extend battery operating time and conserve power. The notebook
supports the following power management features:
■Standby
■Hibernation
■Setting customization by the user
■Hotkeys for setting level of performance
■Battery calibration
■Lid switch Standby/resume
■Power/Standby button
■Advanced Configuration and Power Management (ACP)
compliance