HP Pavilion dv4-3000 User manual

Getting Started
HP Pavilion dv4 Entertainment PC

© Copyright 2011 Hewlett-Packard
Development Company, L.P.
Bluetooth is a trademark owned by its
proprietor and used by Hewlett-Packard
Company under license. Microsoft and
Windows are U.S. registered trademarks of
Microsoft Corporation. SD Logo is a
trademark of its proprietor.
The information contained herein is subject
to change without notice. The only
warranties for HP products and services are
set forth in the express warranty statements
accompanying such products and services.
Nothing herein should be construed as
constituting an additional warranty. HP shall
not be liable for technical or editorial errors
or omissions contained herein.
First Edition: February 2011
Document Part Number: 638745-001
Product notice
This guide describes features that are
common to most models. Some features
may not be available on your computer.
Software terms
Safety warning notice
By installing, copying, downloading, or
otherwise using any software product
preinstalled on this computer, you agree to
be bound by the terms of the HP End User
License Agreement (EULA). If you do not
accept these license terms, your sole
remedy is to return the entire unused
product (hardware and software) within 14
days for a refund subject to the refund
policy of your place of purchase.
For any further information or for requesting
a full refund of the computer, please
contact your local point of sale (the seller).

Safety warning notice
WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not
place the computer directly on your lap or obstruct the computer air vents. Use the computer only on
a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft
surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to
come into contact with the skin or a soft surface, such as pillows or rugs or clothing, during operation.
The computer and the AC adapter comply with the user-accessible surface temperature limits defined
by the International Standard for Safety of Information Technology Equipment (IEC 60950).
iii

iv Safety warning notice

Table of contents
1 Welcome .......................................................................................................................................................... 1
Finding information ............................................................................................................................... 2
2 Getting to know your computer ..................................................................................................................... 4
Top ....................................................................................................................................................... 5
TouchPad ............................................................................................................................ 5
Lights ................................................................................................................................... 6
Buttons ................................................................................................................................. 7
Keys ..................................................................................................................................... 8
Front ..................................................................................................................................................... 9
Right side ........................................................................................................................................... 10
Left side .............................................................................................................................................. 12
Display ................................................................................................................................................ 13
Rear .................................................................................................................................................... 14
Bottom ................................................................................................................................................ 15
3 Networking .................................................................................................................................................... 16
Using an Internet service provider (ISP) ............................................................................................ 17
Connecting to a wireless network ....................................................................................................... 17
Connecting to an existing WLAN ....................................................................................... 18
Setting up a new WLAN network ....................................................................................... 18
Configuring a wireless router ............................................................................ 19
Protecting your WLAN ....................................................................................... 19
4 Keyboard and pointing devices ................................................................................................................... 20
Using the keyboard ............................................................................................................................ 20
Using the action keys ......................................................................................................... 20
Using pointing devices ....................................................................................................................... 22
Setting pointing device preferences ................................................................................... 22
Using the TouchPad .......................................................................................................... 22
Turning the TouchPad off and on ...................................................................... 23
Navigating ......................................................................................................... 23
Selecting ........................................................................................................... 24
v

Using TouchPad gestures ................................................................................. 24
Scrolling ............................................................................................ 25
Pinching/Zooming ............................................................................. 25
Rotating ............................................................................................ 26
5 Maintenance .................................................................................................................................................. 27
Inserting or removing the battery ........................................................................................................ 27
Replacing or upgrading the hard drive ............................................................................................... 30
Removing the hard drive .................................................................................................... 30
Installing a hard drive ......................................................................................................... 31
Adding or replacing memory modules ................................................................................................ 33
Updating programs and drivers .......................................................................................................... 38
Routine care ....................................................................................................................................... 38
Cleaning the display .......................................................................................................... 38
Cleaning the TouchPad and keyboard .............................................................................. 38
6 Backup and recovery .................................................................................................................................... 39
Restore ............................................................................................................................................... 40
Creating restore media ....................................................................................................................... 40
Performing a system restore .............................................................................................................. 41
Restoring using the dedicated recovery partition (select models only) .............................. 41
Restoring using the restore media ..................................................................................... 42
Changing the computer boot order .................................................................................... 43
Backing up and recovering your information ...................................................................................... 43
Using Windows Backup and Restore ................................................................................ 44
Using Windows system restore points ............................................................................... 45
When to create restore points ........................................................................... 45
Create a system restore point ........................................................................... 45
Restore to a previous date and time ................................................................. 45
7 Customer support ......................................................................................................................................... 46
Contacting customer support ............................................................................................................. 46
Labels ................................................................................................................................................. 47
8 Specifications ................................................................................................................................................ 48
Input power ......................................................................................................................................... 48
Operating environment ....................................................................................................................... 49
Index ................................................................................................................................................................... 50
vi

1Welcome
●Finding information
After you set up and register the computer, it is important to take the following steps:
●Connect to the Internet—Set up your wired or wireless network so that you can connect to the
Internet. For more information, refer to Networking on page 16.
●Update your antivirus software—Protect your computer from damage caused by viruses. The
software is preinstalled on the computer and includes a limited subscription for free updates. For
more information, refer to the HP Notebook Reference Guide. For instructions on accessing this
guide, refer to Finding information on page 2.
●Get to know your computer—Learn about your computer features. Refer to Getting to know
your computer on page 4and Keyboard and pointing devices on page 20 for additional
information.
●Create recovery discs—Recover the operating system and software to factory settings in case
of system instability or failure. For instructions, refer to Backup and recovery on page 39.
●Find installed software—Access a list of the software preinstalled on the computer. Select
Start >All Programs. For details about using the software included with the computer, refer to
the software manufacturer's instructions, which may be provided with the software or on the
manufacturer's Web site.
1

Finding information
The computer comes with several resources to help you perform various tasks.
Resources For information about
Quick Setup poster ●How to set up the computer
●Help to identify computer components
Getting Started
To access this guide:
Select Start >Help and Support >User Guides.
– or –
Select Start >All Programs > HP >HP
Documentation.
●Computer features
●How to connect to a wireless network
●How to use the keyboard and pointing devices
●How to replace or upgrade the hard drive and memory
modules
●How to perform a backup and recovery
●How to contact customer support
●Computer specifications
HP Notebook Reference Guide
To access this guide:
Select Start >Help and Support >User Guides.
– or –
Select Start > All Programs > HP >HP
Documentation.
●Power management features
●How to maximize battery life
●How to use the multimedia features of the computer
●How to protect the computer
●How to care for the computer
●How to update the software
Help and Support
To access Help and Support, select Start >Help and
Support.
NOTE: For country- or region-specific support, go to
http://www.hp.com/support, select your country or
region, and follow the on-screen instructions.
●Operating system information
●Software, driver, and BIOS updates
●Troubleshooting tools
●How to access technical support
Regulatory, Safety, and Environmental Notices
To access this guide:
Select Start >Help and Support >User Guides.
– or –
Select Start >All Programs >HP > HP
Documentation.
●Regulatory and safety information
●Battery disposal information
2 Chapter 1 Welcome

Resources For information about
Safety & Comfort Guide
To access this guide:
Select Start >Help and Support >User Guides.
– or –
Select Start >All Programs > HP > HP
Documentation.
– or –
Go to http://www.hp.com/ergo.
●Proper workstation setup, posture, health, and work habits
●Electrical and mechanical safety information
Worldwide Telephone Numbers booklet
This booklet is provided with your computer.
HP support telephone numbers
HP Web site
To access this Web site, go to http://www.hp.com/
support.
●Support information
●Ordering parts and finding additional help
●Software, driver, and BIOS updates
●Accessories available for the device
Limited Warranty*
To access the warranty:
Select Start >Help and Support >User Guides >
View Warranty Information.
– or –
Select Start > All Programs > HP >HP
Documentation >View Warranty Information.
– or –
Go to http://www.hp.com/go/orderdocuments.
Warranty information
*You may find the expressly provided HP Limited Warranty applicable to your product located with the electronic guides on
your computer and/or on the CD/DVD provided in the box. Some countries/regions may provide a printed HP Limited
Warranty in the box. In countries/regions where the warranty is not provided in printed format, you may request a printed
copy at http://www.hp.com/go/orderdocuments or write to:
●North America: Hewlett-Packard, MS POD, 11311 Chinden Blvd, Boise, ID 83714, USA
●Europe, Middle East, Africa: Hewlett-Packard, POD, Via G. Di Vittorio, 9, 20063, Cernusco s/Naviglio (MI), Italy
●Asia Pacific: Hewlett-Packard, POD, P.O. Box 200, Alexandra Post Office, Singapore 911507
Please include your product number, warranty period (found on your serial number label), name, and postal address.
Finding information 3

2 Getting to know your computer
●Top
●Front
●Right side
●Left side
●Display
●Rear
●Bottom
4 Chapter 2 Getting to know your computer

Top
TouchPad
Component Description
(1) TouchPad light ●Off: The TouchPad is on.
●Amber: The TouchPad is off.
(2) TouchPad icon Turns the TouchPad on and off. Quickly double-tap the
TouchPad icon to turn the TouchPad on and off.
(3) TouchPad zone Moves the pointer and selects or activates items on the
screen.
(4) Left TouchPad button Functions like the left button on an external mouse.
(5) Right TouchPad button Functions like the right button on an external mouse.
Top 5

Lights
Component Description
(1) Power light ●White: Power is on.
●Blinking white: The computer is in the Sleep state.
●Off: The computer is off or in Hibernation.
(2) Mute light ●Amber: Computer sound is off.
●Off: Computer sound is on.
(3) Wireless light ●White: An integrated wireless device, such as a
wireless local area network (WLAN) device and/or a
Bluetooth® device, is on.
●Amber: All wireless devices are off.
(4) Caps lock light ●White: Caps lock is on.
●Off: Caps lock is off.
(5) TouchPad light ●Amber: The TouchPad is off.
●Off: The TouchPad is on.
6 Chapter 2 Getting to know your computer

Buttons
Component Description
(1) Power button ●When the computer is off, press the button to turn on
the computer.
●When the computer is on, press the button briefly to
initiate Sleep.
●When the computer is in the Sleep state, press the
button briefly to exit Sleep.
●When the computer is in Hibernation, press the button
briefly to exit Hibernation.
If the computer has stopped responding and Windows®
shutdown procedures are ineffective, press and hold the
power button for at least 5 seconds to turn off the computer.
To learn more about your power settings, select Start >
Control Panel >System and Security >Power Options,
or refer to the HP Notebook Reference Guide.
(2) QuickWeb button Press the button to launch the web browser.
Top 7

Keys
Component Description
(1) esc key Displays system information when pressed in combination
with the fn key.
(2) fn key Displays system information when pressed in combination
with the esc key.
(3) Windows logo key Displays the Windows Start menu.
(4) Windows applications key Displays a shortcut menu for items beneath the pointer.
(5) Action keys Execute frequently used system functions.
8 Chapter 2 Getting to know your computer

Front
Component Description
(1) Speakers (2) Produce sound.
Front 9

Right side
Component Description
(1) Security cable slot Attaches an optional security cable to the computer.
NOTE: The security cable is designed to act as a
deterrent, but it may not prevent the computer from being
mishandled or stolen.
(2) Drive light ●Blinking white: The hard drive is being accessed.
●Amber: HP ProtectSmart Hard Drive Protection has
temporarily parked the hard drive.
NOTE: For information on HP ProtectSmart Hard
Drive Protection, refer to the HP Notebook Reference
Guide.
(3) Power light ●White: The computer is on.
●Blinking white: The computer is in the Sleep state.
●Off: The computer is off or in Hibernation.
(4) SuperSpeed USB ports (2) Connect optional USB 3.0 devices and provides enhanced
USB power performance.
NOTE: The SuperSpeed USB ports are also compatible
with USB 1.0 and 2.0 devices.
(5) Digital media slot Supports the following digital card formats:
●MultiMediaCard
●Secure Digital (SD) Card
(6) HDMI port Connects an optional video or audio device, such as a
high-definition television, or any compatible digital or audio
component.
(7) RJ-45 (network) jack Connects a network cable.
(8) External monitor port Connects an external VGA monitor or projector.
10 Chapter 2 Getting to know your computer

Component Description
(9) Battery light ●White: The computer is connected to external power
and the battery is fully charged.
●Blinking white: The computer is in the Sleep state.
●Amber: A battery is charging.
●Blinking amber: The battery has reached a low battery
level, or there is a battery error. When a battery
reaches a critical battery level, the battery light begins
blinking rapidly.
(10) Power connector Connects an AC adapter
Right side 11

Left side
Component Description
(1) Optical drive Reads and writes (select models only) to an optical disc.
(2) Optical drive light ●On: The optical drive is being accessed.
●Off: The optical drive is idle.
(3) Optical drive eject button Opens the optical drive to insert or remove optical media.
(4) USB port Connects an optional USB device.
(5) Audio-in (microphone) jack Connects optional powered stereo speakers, headphones,
earbuds, a headset, or television audio. Also connects an
optional headset microphone.
WARNING! To reduce the risk of personal injury, adjust
the volume before putting on headphones, earbuds, or a
headset. For additional safety information, refer to the
Regulatory, Safety, and Environmental Notices.
NOTE: When a device is connected to the jack, the
computer speakers are disabled.
(6)
Audio-out (headphone) jack Produces sound when connected to optional powered
stereo speakers, headphones, ear buds, a headset, or
television audio.
WARNING! To reduce the risk of personal injury, adjust
the volume before putting on headphones, ear buds, or a
headset. For additional safety information, refer to the
Regulatory, Safety, and Environmental Notices.
NOTE: When a device is connected to the headphone
jack, the computer speakers are disabled.
12 Chapter 2 Getting to know your computer

Display
Component Description
(1) WLAN antennas (2)* Send and receive wireless signals to communicate with wireless
local area networks (WLAN).
(2) Internal microphones (2) Record sound.
(3) Webcam light On: The webcam is in use.
(4) Webcam Records video and captures still photographs.
To use the webcam, select Start >All Programs >CyberLink
YouCam
*The antennas are not visible from the outside of the computer. For optimal transmission, keep the areas immediately
around the antennas free from obstructions. To see wireless regulatory notices, refer to the section of the Regulatory, Safety,
and Environmental Notices that applies to your country or region. These notices are located in Help and Support.
Display 13

Rear
Component Description
(1) Display hinges Allow the display to open and close.
(2) Vent Enables airflow to cool internal components.
NOTE: The computer fan starts up
automatically to cool internal components and
prevent overheating. It is normal for the internal
fan to cycle on and off during routine operation.
14 Chapter 2 Getting to know your computer