HP Pavilion dv4-4000 User manual

Getting Started
HP Notebook

© Copyright 2011 Hewlett-Packard
Development Company, L.P.
Bluetooth is a trademark owned by its
proprietor and used by Hewlett-Packard
Company under license. Microsoft and
Windows are U.S. registered trademarks of
Microsoft Corporation. SD Logo is a
trademark of its proprietor.
The information contained herein is subject
to change without notice. The only
warranties for HP products and services are
set forth in the express warranty statements
accompanying such products and services.
Nothing herein should be construed as
constituting an additional warranty. HP shall
not be liable for technical or editorial errors
or omissions contained herein.
First Edition: April 2011
Document Part Number: 645167-001
Product notice
This guide describes features that are
common to most models. Some features
may not be available on your computer.
Software terms
By installing, copying, downloading, or
otherwise using any software product
preinstalled on this computer, you agree to
be bound by the terms of the HP End User
License Agreement (EULA). If you do not
accept these license terms, your sole
remedy is to return the entire unused product
(hardware and software) within 14 days for a
refund subject to the refund policy of your
place of purchase.
For any further information or for requesting
a full refund of the computer, please contact
your local point of sale (the seller).

Safety warning notice
WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not
place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a
hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft
surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to come
into contact with the skin or a soft surface, such as pillows or rugs or clothing, during operation. The
computer and the AC adapter comply with the user-accessible surface temperature limits defined by
the International Standard for Safety of Information Technology Equipment (IEC 60950).
iii

iv Safety warning notice

Table of contents
1 Welcome
Finding information ............................................................................................................................... 2
2 Getting to know your computer
Top ....................................................................................................................................................... 4
TouchPad ............................................................................................................................ 4
Lights ................................................................................................................................... 5
Buttons ................................................................................................................................. 6
Keys ..................................................................................................................................... 7
Front ..................................................................................................................................................... 8
Right side ............................................................................................................................................. 9
Left side .............................................................................................................................................. 10
Display ................................................................................................................................................ 11
Bottom ................................................................................................................................................ 12
3 Networking
Using an Internet service provider (ISP) ............................................................................................ 15
Connecting to a wireless network ....................................................................................................... 15
Connecting to an existing WLAN ....................................................................................... 16
Setting up a new WLAN network ....................................................................................... 16
Configuring a wireless router ............................................................................ 17
Protecting your WLAN ....................................................................................... 17
4 Keyboard and pointing devices
Using the keyboard ............................................................................................................................ 19
Using the action keys ......................................................................................................... 19
Using pointing devices ....................................................................................................................... 20
Setting pointing device preferences ................................................................................... 20
Using the TouchPad .......................................................................................................... 20
Turning the TouchPad off and on ...................................................................... 20
Navigating ......................................................................................................... 21
Selecting ........................................................................................................... 21
Using TouchPad gestures ................................................................................. 22
Scrolling ............................................................................................ 22
v

Pinching/Zooming ............................................................................. 23
Rotating ............................................................................................ 23
5 Maintenance
Inserting or removing the battery ........................................................................................................ 24
Replacing or upgrading the hard drive ............................................................................................... 26
Removing the hard drive .................................................................................................... 26
Installing a hard drive ......................................................................................................... 28
Adding or replacing memory modules ................................................................................................ 29
6 Backup and recovery
Restore ............................................................................................................................................... 34
Creating restore media ....................................................................................................................... 34
Performing a system restore .............................................................................................................. 35
Restoring using the dedicated recovery partition (select models only) .............................. 35
Restoring using the restore media ..................................................................................... 35
Changing the computer boot order .................................................................................... 36
Backing up and recovering your information ...................................................................................... 36
Using Windows Backup and Restore ................................................................................ 37
Using Windows system restore points ............................................................................... 37
When to create restore points ........................................................................... 37
Create a system restore point ........................................................................... 38
Restore to a previous date and time ................................................................. 38
7 Customer support
Contacting customer support ............................................................................................................. 40
Labels ................................................................................................................................................. 41
8 Specifications
Input power ......................................................................................................................................... 43
DC plug of external HP power supply ................................................................................ 43
Operating environment ....................................................................................................................... 44
Index ................................................................................................................................................................... 45
vi

1Welcome
●Finding information
After you set up and register the computer, it is important to take the following steps:
●Connect to the Internet—Set up your wired or wireless network so that you can connect to the
Internet. For more information, refer to Networking on page 14.
●Update your antivirus software—Protect your computer from damage caused by viruses. The
software is preinstalled on the computer and includes a limited subscription for free updates. For
more information, refer to the HP Notebook Reference Guide. For instructions on accessing this
guide, refer to Finding information on page 2.
●Get to know your computer—Learn about your computer features. Refer to Getting to know your
computer on page 4and Keyboard and pointing devices on page 18 for additional information.
●Create recovery discs or a recovery flash drive—Recover the operating system and software
to factory settings in case of system instability or failure. For instructions, refer to Backup and
recovery on page 33.
●Find installed software—Access a list of the software preinstalled on the computer. Select
Start >All Programs. For details about using the software included with the computer, refer to the
software manufacturer's instructions, which may be provided with the software or on the
manufacturer's Web site.
1

Finding information
The computer comes with several resources to help you perform various tasks.
Resources For information about
Quick Setup poster ●How to set up the computer
●Help to identify computer components
Getting Started
To access this guide:
Select Start >Help and Support >User Guides.
– or –
Select Start >All Programs >HP >HP
Documentation.
●Computer features
●How to connect to a wireless network
●How to use the keyboard and pointing devices
●How to replace or upgrade the hard drive and memory modules
●How to perform a backup and recovery
●How to contact customer support
●Computer specifications
HP Notebook Reference Guide
To access this guide:
Select Start >Help and Support >User Guides.
– or –
Select Start >All Programs >HP >HP
Documentation.
●Power management features
●How to maximize battery life
●How to use the multimedia features of the computer
●How to protect the computer
●How to care for the computer
●How to update the software
Help and Support
To access Help and Support, select Start >Help and
Support.
NOTE: For country- or region-specific support, go to
http://www.hp.com/support, select your country or
region, and follow the on-screen instructions.
●Operating system information
●Software, driver, and BIOS updates
●Troubleshooting tools
●How to access technical support
Regulatory, Safety and Environmental Notices
To access this guide:
Select Start >Help and Support >User Guides.
– or –
Select Start >All Programs >HP >HP
Documentation.
●Regulatory and safety information
●Battery disposal information
Safety & Comfort Guide
To access this guide:
Select Start >Help and Support >User Guides.
– or –
Select Start >All Programs >HP >HP
Documentation.
●Proper workstation setup, posture, health, and work habits
●Electrical and mechanical safety information
2 Chapter 1 Welcome

Resources For information about
– or –
Go to http://www.hp.com/ergo.
Worldwide Telephone Numbers booklet
This booklet is provided with your computer.
HP support telephone numbers
HP Web site
To access this Web site, go to http://www.hp.com/
support.
●Support information
●Ordering parts and finding additional help
●Software, driver, and BIOS updates
●Accessories available for the device
Limited Warranty*
To access the warranty:
Select Start >Help and Support >User Guides >
View Warranty Information.
– or –
Select Start >All Programs >HP >HP
Documentation >View Warranty Information.
– or –
Go to http://www.hp.com/go/orderdocuments.
Warranty information
*You may find the expressly provided HP Limited Warranty applicable to your product located with the electronic guides on
your computer and/or on the CD/DVD provided in the box. Some countries/regions may provide a printed HP Limited Warranty
in the box. In countries/regions where the warranty is not provided in printed format, you may request a printed copy at
http://www.hp.com/go/orderdocuments or write to:
●North America: Hewlett-Packard, MS POD, 11311 Chinden Blvd, Boise, ID 83714, USA
●Europe, Middle East, Africa: Hewlett-Packard, POD, Via G. Di Vittorio, 9, 20063, Cernusco s/Naviglio (MI), Italy
●Asia Pacific: Hewlett-Packard, POD, P.O. Box 200, Alexandra Post Office, Singapore 911507
Please include your product number, warranty period (found on your serial number label), name, and postal address.
Finding information 3

2 Getting to know your computer
●Top
●Front
●Right side
●Left side
●Display
●Bottom
Top
TouchPad
Component Description
(1) TouchPad light ●Amber: The TouchPad is off.
●Off: The TouchPad is on.
(2) TouchPad on/off button Turns the TouchPad on and off. Quickly double-tap the
TouchPad on/off button to turn the TouchPad on and off.
(3) Left TouchPad button Functions like the left button on an external mouse.
4 Chapter 2 Getting to know your computer

Component Description
(4) TouchPad zone Moves the pointer and selects or activates items on the
screen.
(5) Right TouchPad button Functions like the right button on an external mouse.
Lights
Component Description
(1) Power light ●White: The computer is on.
●Blinking white: The computer is in the Sleep state.
●Off: The computer is off or in Hibernation.
(2) Mute light ●Amber: Computer sound is off.
●Off: Computer sound is on.
(3) Wireless light ●White: An integrated wireless device, such as a wireless
local area network (WLAN) device and/or a Bluetooth®
device, is on.
●Amber: All wireless devices are off.
(4) Caps lock light ●White: Caps lock is on.
●Off: Caps lock is off.
Top 5

Buttons
Component Description
(1) Power button ●When the computer is off, press the button to turn on the
computer.
●When the computer is on, press the button briefly to
initiate Sleep.
●When the computer is in the Sleep state, press the
button briefly to exit Sleep.
●When the computer is in Hibernation, press the button
briefly to exit Hibernation.
If the computer has stopped responding and Windows®
shutdown procedures are ineffective, press and hold the
power button for at least 5 seconds to turn off the computer.
To learn more about your power settings, select Start >
Control Panel >System and Security >Power Options, or
refer to the HP Notebook Reference Guide.
(2) Web browser button Opens a Web browser.
NOTE: Until you set up your Internet or network services,
this button opens the Internet Connection Wizard.
6 Chapter 2 Getting to know your computer

Keys
Component Description
(1) esc key Displays system information when pressed in combination
with the fn key.
(2) fn key Displays system information when pressed in combination
with the esc key.
(3) Windows logo key Displays the Windows Start menu.
(4) Windows applications key Displays a shortcut menu for items beneath the pointer.
(5) Action keys Execute frequently used system functions.
Top 7

Front
Component Description
(1) Digital Media Slot Supports the following digital card formats:
●MultiMediaCard
●Secure Digital (SD) Memory Card
(2) Speakers (2) Produce sound.
8 Chapter 2 Getting to know your computer

Right side
Component Description
(1) Optical drive Reads and writes to an optical disc.
(2) Optical drive light ●Green: The optical drive is being accessed.
●Off: The optical drive is idle.
(3) Audio-out (headphone) jack Produces sound when connected to optional powered stereo
speakers, headphones, ear buds, a headset, or television
audio.
WARNING! To reduce the risk of personal injury, adjust the
volume before putting on headphones, earbuds, or a
headset. For additional safety information, refer to the
Regulatory, Safety and Environmental Notices.
NOTE: When a device is connected to the jack, the
computer speakers are disabled.
(4) Audio-in (microphone) jack Connects an optional computer headset microphone, stereo
array microphone, or monaural microphone.
(5) USB port Connects an optional USB device.
(6) AC adapter light ●White: The computer is connected to external power
and the battery is fully charged.
●Amber: The battery is charging.
●Off: The computer is not connected to external power.
(7) Power connector Connects an AC adapter.
Right side 9

Left side
Component Description
(1) Security cable slot Attaches an optional security cable to the computer.
NOTE: The security cable is designed to act as a deterrent,
but it may not prevent the computer from being mishandled
or stolen.
(2) Vents (2) Enable airflow to cool internal components.
NOTE: The computer fan starts up automatically to cool
internal components and prevent overheating. It is normal for
the internal fan to cycle on and off during routine operation.
(3) External monitor port Connects an external VGA monitor or projector.
(4) RJ-45 (network) jack Connects a network cable.
(5) HDMI port Connects an optional video or audio device, such as a high-
definition television, or any compatible digital or audio
component.
(6) USB ports (2) Connect optional USB devices.
(7) Power light ●White: The computer is on.
●Blinking white: The computer is in the Sleep state.
●Off: The computer is off or in Hibernation.
(8) Hard drive light ●Blinking white: The hard drive is being accessed.
●Amber: HP ProtectSmart Hard Drive Protection has
temporarily parked the hard drive.
NOTE: For information on HP ProtectSmart Hard
Drive Protection, refer to the HP Notebook Reference
Guide.
10 Chapter 2 Getting to know your computer

Display
Component Description
(1) WWAN antennas (2)* (select models only) Send and receive wireless signals to communicate with wireless
wide-area networks (WWAN).
(2) WLAN antennas (2)* Send and receive wireless signals to communicate with wireless
local area networks (WLAN).
(3) Internal microphones (2) Record sound.
(4) Webcam light On: The webcam is in use.
(5) Webcam Records video and captures still photographs.
To use the webcam, select Start >All Programs >CyberLink
YouCam >CyberLink YouCam.
*The antennas are not visible from the outside of the computer. For optimal transmission, keep the areas immediately around
the antennas free from obstructions. To see wireless regulatory notices, refer to the section of the Regulatory, Safety and
Environmental Notices that applies to your country or region. These notices are located in Help and Support.
Display 11

Bottom
Component Description
(1) SIM slot (select models only) Supports a wireless subscriber identity module (SIM). The
SIM slot is located inside the battery bay.
(2) Battery bay Holds the battery.
(3) Vents (4) Enable airflow to cool internal components.
NOTE: The computer fan starts up automatically to cool
internal components and prevent overheating. It is normal for
the internal fan to cycle on and off during routine operation.
(4) Battery release latch Releases the battery from the battery bay.
12 Chapter 2 Getting to know your computer

Component Description
(5) Memory module and wireless compartment Contains the memory module slots, the wireless LAN (WLAN)
and wireless WAN (WWAN) devices, and the keyboard
access screw.
CAUTION: To prevent an unresponsive system, replace
the wireless module only with a wireless module authorized
for use in the computer by the governmental agency that
regulates wireless devices in your country or region. If you
replace the module and then receive a warning message,
remove the module to restore computer functionality, and
then contact technical support through Help and Support.
(6) Hard drive bay Holds the optical drive access screw and the hard drive.
Bottom 13

3Networking
●Using an Internet service provider (ISP)
●Connecting to a wireless network
NOTE: Internet hardware and software features vary depending on computer model and your location.
Your computer may support one or both of the following types of Internet access:
●Wireless—For mobile Internet access, you can use a wireless connection. Refer to Connecting to
an existing WLAN on page 16 or Setting up a new WLAN network on page 16.
●Wired—You can access the Internet by connecting to a wired network. For information on
connecting to a wired network, refer to the HP Notebook Reference Guide.
14 Chapter 3 Networking