HP Pavilion DV5t-2100 Manual

HP Pavilion dv5 Entertainment PC
Maintenance and Service Guide

© Copyright 2010 Hewlett-Packard
Development Company, L.P.
AMD, the AMD Arrow logo, Athlon,
Phenom, Sempron, Turion, and
combinations thereof, are trademarks of
Advanced Micro Devices, Inc. Bluetooth is a
trademark owned by its proprietor and used
by Hewlett-Packard Company under license.
Intel, Core, and Pentium are U.S. registered
trademarks of Intel Corporation. Java is a
U.S. trademark of Sun Microsystems, Inc.
Microsoft, Windows, and Windows Vista
are U.S. registered trademarks of Microsoft
Corporation. SD Logo is a trademark of its
proprietor.
The information contained herein is subject
to change without notice. The only
warranties for HP products and services are
set forth in the express warranty statements
accompanying such products and services.
Nothing herein should be construed as
constituting an additional warranty. HP shall
not be liable for technical or editorial errors
or omissions contained herein.
Second Edition: August 2010
First Edition: May 2010
Document Part Number: 600303-001
Revision A

Revision history
Revision Publication date Description
A August 2010 ●Chapter 1 — added new
descriptions for processors
●Chapter 3 and Chapter 4 —
added new spare part numbers
and descriptions for the following
components:
◦Display assembly in
watergarden finish
◦Display enclosure in
watergarden finish
◦Keyboard in watergarden
finish
◦Processor
◦Top cover in watergarden
finish
ENWW iii

iv Revision history ENWW

Safety warning notice
WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not
place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a
hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft
surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to
contact the skin or a soft surface, such as pillows or rugs or clothing, during operation. The computer
and the AC adapter comply with the user-accessible surface temperature limits defined by the
International Standard for Safety of Information Technology Equipment (IEC 60950).
ENWW v

vi Safety warning notice ENWW

Table of contents
1 Product description ........................................................................................................... 1
2 External component identification ..................................................................................... 8
Identifying the hardware ........................................................................................................... 8
Top components ....................................................................................................................... 9
Display components .................................................................................................. 9
Wireless antenna locations ....................................................................................... 10
Buttons ................................................................................................................... 11
Keys ...................................................................................................................... 12
Lights ..................................................................................................................... 13
TouchPad ............................................................................................................... 14
Front components ................................................................................................................... 15
Left-side components ............................................................................................................... 16
Right-side components ............................................................................................................ 17
Bottom components ................................................................................................................ 18
3 Illustrated parts catalog .................................................................................................. 19
Service tag ............................................................................................................................ 20
Computer major components ................................................................................................... 21
Display assembly subcomponents ............................................................................................. 29
Cable Kit .............................................................................................................................. 31
Plastics Kit ............................................................................................................................. 31
Mass storage devices ............................................................................................................. 32
Miscellaneous parts ................................................................................................................ 33
Sequential part number listing .................................................................................................. 33
4 Removal and replacement procedures ............................................................................ 40
Preliminary replacement requirements ....................................................................................... 40
Tools required ......................................................................................................... 40
Service considerations ............................................................................................. 40
Plastic parts ............................................................................................. 40
Cables and connectors ............................................................................. 40
Drive handling ......................................................................................... 41
ENWW vii

Grounding guidelines .............................................................................................. 41
Electrostatic discharge damage .................................................................. 41
Packaging and transporting guidelines ........................................ 43
Component replacement procedures ........................................................................................ 45
Service tag ............................................................................................................. 45
Computer feet ......................................................................................................... 46
Battery ................................................................................................................... 46
Memory module ...................................................................................................... 47
WLAN module ........................................................................................................ 50
WWAN module ..................................................................................................... 53
Hard drive ............................................................................................................. 55
RTC battery ............................................................................................................ 59
Optical drive .......................................................................................................... 60
Keyboard ............................................................................................................... 61
Top cover ............................................................................................................... 64
Power button board ................................................................................................. 67
Bluetooth module .................................................................................................... 68
Speakers ................................................................................................................ 69
Optical drive cable ................................................................................................. 70
USB board ............................................................................................................. 71
Power connector cable ............................................................................................ 72
System board ......................................................................................................... 73
Fan/heat sink assembly ........................................................................................... 76
Processor ............................................................................................................... 79
Display assembly .................................................................................................... 81
5 Setup Utility .................................................................................................................... 89
Starting Setup Utility ............................................................................................................... 89
Using Setup Utility .................................................................................................................. 89
Changing the language of Setup Utility ...................................................................... 89
Navigating and selecting in Setup Utility .................................................................... 90
Display system information ....................................................................................... 90
Restoring default settings in Setup Utility ..................................................................... 91
Exiting Setup Utility ................................................................................................. 91
Setup Utility menus ................................................................................................................. 92
Main menu ............................................................................................................. 92
Security menu ......................................................................................................... 92
System Configuration menu ...................................................................................... 92
Diagnostics menu .................................................................................................... 93
6 Specifications ................................................................................................................. 94
Computer specifications .......................................................................................................... 94
14.5-inch, SVA display specifications ....................................................................................... 95
viii ENWW

Hard drive specifications ........................................................................................................ 96
Blu-ray ROM with LightScribe DVD±RW Super Multi Double-Layer Drive specifications ................... 97
DVD±RW and CD-RW Super Multi Double-Layer Combo Drive specifications ................................ 98
7 Backup and recovery ...................................................................................................... 99
Creating recovery disks ........................................................................................................ 100
Backing up your information ..................................................................................................101
Using Windows Backup and Restore ....................................................................... 102
Using system restore points .....................................................................................102
When to create restore points .................................................................. 102
Create a system restore point ...................................................................102
Restore to a previous date and time ..........................................................103
Performing a recovery .......................................................................................................... 103
Recovering from the recovery disks ..........................................................................103
Recovering from the dedicated recovery partition (select models only) ......................... 104
8 Connector pin assignments ........................................................................................... 105
Audio-in (microphone) .......................................................................................................... 105
Audio-out (headphone) ......................................................................................................... 105
External monitor ...................................................................................................................106
HDMI ................................................................................................................................. 107
RJ-45 (network) .................................................................................................................... 108
Universal Serial Bus ..............................................................................................................108
9 Power cord set requirements ........................................................................................ 109
Requirements for all countries ................................................................................................ 109
Requirements for specific countries and regions ....................................................................... 110
10 Recycling .................................................................................................................... 111
Battery ................................................................................................................................ 111
Display ............................................................................................................................... 111
Index ............................................................................................................................... 117
ENWW ix

xENWW

1 Product description
Category Description Computer
models
equipped with
an AMD
processor
Computer
models
equipped with
an Intel
processor
Product Name HP Pavilion dv5 Entertainment PC √√
Processors AMD Phenom II N950 Quad Core 2.10-GHz processor
(2.0-MB L2 cache, 1333-MHz FSB, 35W, 3.6
gigatransfers/second)
√
AMD Phenom II N930 Quad Core 2.00-GHz processor
(2.0-MB L2 cache, 1333-MHz FSB, 35W, 3.6
gigatransfers/second)
√
AMD Phenom II N850 Triple Core 2.20-GHz processor
(1.5-MB L2 cache, 1333-MHz FSB, 35W, 3.6
gigatransfers/second)
√
AMD Phenom II N830 Triple Core 2.10-GHz processor
(1.5-MB L2 cache, 1333-MHz FSB, 35W, 3.6
gigatransfers/second)
√
AMD Phenom II N640 Triple Core 2.90-GHz processor
(1.5-MB L2 cache, 1333-MHz FSB, 35W, 3.6
gigatransfers/second)
√
AMD Phenom II N620 Dual Core 2.70-GHz processor
(2.0-MB L2 cache, 1333-MHz FSB, 35W, 3.6
gigatransfers/second)
√
AMD Phenom II P940 Quad Core 1.70-GHz processor
(2.0-MB L2 cache, 1066-MHz FSB, 25W, 3.6
gigatransfers/second)
√
AMD Phenom II P920 Quad Core 1.60-GHz processor
(2.0-MB L2 cache, 1066-MHz FSB, 25W, 3.6
gigatransfers/second)
√
AMD Phenom II P840 Triple Core 1.90-GHz processor
(1.5-MB L2 cache, 1066-MHz FSB, 25W, 3.6
gigatransfers/second)
√
AMD Phenom II P820 Triple Core 1.80-GHz processor
(1.5-MB L2 cache, 1066-MHz FSB, 25W, 3.6
gigatransfers/second)
√
ENWW 1

Category Description Computer
models
equipped with
an AMD
processor
Computer
models
equipped with
an Intel
processor
AMD Turion II N550 Dual Core 2.60-GHz processor
(2.0-MB L2 cache, 1066-MHz FSB, 35W 3.6
gigatransfers/second)
√
AMD Turion II N530 Dual Core 2.50-GHz processor
(2.0-MB L2 cache, 1066-MHz FSB, 35W 3.6
gigatransfers/second)
√
AMD Turion II P540 Dual Core 2.40-GHz processor (2.0-
MB L2 cache, 1066-MHz FSB, 25W 3.6 gigatransfers/
second)
√
AMD Turion II P520 Dual Core 2.30-GHz processor (2.0-
MB L2 cache, 1066-MHz FSB, 25W 3.6 gigatransfers/
second)
√
AMD Athlon II N350 Dual Core 2.40-GHz processor
(1.0-MB L2 cache, 1066-MHz FSB, 35W 3.2
gigatransfers/second)
√
AMD Athlon II N330 Dual Core 2.30-GHz processor
(1.0-MB L2 cache, 1066-MHz FSB, 35W 3.2
gigatransfers/second)
√
AMD Athlon II P340 Dual Core 2.20-GHz processor (1.0-
MB L2 cache, 1066-MHz FSB, 25W 3.2 gigatransfers/
second)
√
AMD Athlon II P320 Dual Core 2.10-GHz processor (1.0-
MB L2 cache, 1066-MHz FSB, 25W 3.2 gigatransfers/
second)
√
AMD Sempron V140 Single Core 2.30-GHz processor
(512-KB L2 cache, 1066-MHz FSB, 25W 3.2
gigatransfers/second)
√
AMD Sempron V120 Single Core 2.20-GHz processor
(512-KB L2 cache, 1066-MHz FSB, 25W 3.2
gigatransfers/second)
√
Intel Core Dual i7-640M 2.80-GHz (SC turbo up to 3.50-
GHz), 35W processor (1066-MHz FSB, 3- MB L3 cache)
√
Intel Core Dual i7-620M 2.66-GHz (SC turbo up to 3.33-
GHz), 35W processor (1066-MHz FSB, 3- MB L3 cache)
√
Intel Core Dual i5-580M 2.66-GHz (SC turbo up to 3.33-
GHz), 35W processor (1066-MHz FSB, 3- MB L3 cache)
√
Intel Core Dual i5-560M 2.66-GHz (SC turbo up to 3.20-
GHz), 35W processor (1066-MHz FSB, 3- MB L3 cache)
√
Intel Core Dual i5-540M 2.53-GHz (SC turbo up to 3.06-
GHz), 35W processor (1066-MHz FSB, 3- MB L3 cache)
√
2 Chapter 1 Product description ENWW

Category Description Computer
models
equipped with
an AMD
processor
Computer
models
equipped with
an Intel
processor
Intel Core Dual i5-520M 2.40-GHz (SC turbo up to 2.93-
GHz), 35W processor (1066-MHz FSB, 3- MB L3 cache)
√
Intel Core Dual i5-460M 2.53-GHz (SC turbo up to 2.86-
GHz), 35W processor (1066-MHz FSB, 3- MB L3 cache)
√
Intel Core Dual i5-450M 2.40-GHz (SC turbo up to 2.86-
GHz), 35W processor (1066-MHz FSB, 3- MB L3 cache)
√
Intel Core Dual i5-430M 2.26-GHz (SC turbo up to 2.53-
GHz), 35W processor (1066-MHz FSB, 3- MB L3 cache)
√
Intel Core Dual i3-620M 2.40-GHz, 35W processor
(1066-MHz FSB, 3-MB L3 cache)
√
Intel Core Dual i3-380M 2.53-GHz, 35W processor
(1066-MHz FSB, 3-MB L3 cache)
√
Intel Core Dual i3-350M 2.26-GHz, 35W processor
(1066-MHz FSB, 3-MB L3 cache)
√
Intel Core Dual i3-330M 2.13-GHz, 35W processor
(1066-MHz FSB, 3-MB L3 cache)
√
Intel Core2 P6200 2.13-GHz processor (1066-MHz, 3-
MB L3 cache)
√
Intel Core2 P6100 2.00-GHz processor (1066-MHz, 3-
MB L3 cache)
√
Intel Core2 P6000 1.86-GHz processor (1066-MHz, 3-
MB L3 cache)
√
Chipset AMD RS880M Northbridge chipset √
AMD SB820m Southbridge chipset √
Intel HM55 Express chipset √
Graphics Unified memory architecture (UMA, integrated) with
shared video memory, memory size is dynamic change
√
Intel HD Graphics √
Supports BD playback with HD decode, DX10.1 support
and HDMI support
√√
Panel 14.5-in, high-definition (HD), LED, BrightView
(1366×768) display; typical brightness: 220 nits
All display assemblies include 2 wireless local area
network (WLAN) antenna cables
Supports 16:9 ultra wide aspect ratio
Lighted logo on top bezel
√√
ENWW 3

Category Description Computer
models
equipped with
an AMD
processor
Computer
models
equipped with
an Intel
processor
Memory 2 customer-accessible/upgradable memory module slots √√
Supports dual-channel memory √√
Supports up to 8192 GB of system RAM √√
DDR3/1333-MHz √√
Supports the following configurations:
●8192-MB total system memory (4096×2, available
only on computer models equipped with a 64-bit
operating system)
●4096-MB total system memory (4096×1, 2048×2)
●3072-MB total system memory (2048×1 + 1024×1)
●2048-MB total system memory (2048×1, 1024×2)
●1024-MB total system memory (1024×1, not
available on computer models equipped with 64-bit
operating systems)
√√
Supports 6144-MB total system memory (4096×1 +
1024×1) on computer models equipped with a 64-bit
operating system
√
Hard drives Supports 6.35-cm (2.5-in) hard drives (HD), 12.5-mm
(.49-in) and 9.5-mm (.37-in) thicknesses
√√
Customer-accessible √√
Serial ATA √√
Accelerometer (HP Mobile Data Protection System 3D) √√
Supports the following single hard drive configurations:
●1-TB (5200-rpm)
●750-GB (5200-rpm)
●640-GB (5400-rpm)
●500-GB (7200-RPM)
●320-GB (7200-rpm)
●250-GB (7200-rpm)
√√
Optical drives Fixed √√
Serial ATA √√
12.7-mm tray load √√
4 Chapter 1 Product description ENWW

Category Description Computer
models
equipped with
an AMD
processor
Computer
models
equipped with
an Intel
processor
Supports the following drives:
●Blu-ray ROM DVD±RW Super Multi Double-Layer
Drive
●DVD±RW and CD-RW Super Multi Double-Layer
Combo Drive
√√
Audio and video Integrated microphones with beam-forming, echo-
cancellation, noise-suppression software
√√
IDT92HD80 HD audio with D3 mode support √√
Supports Microsoft Premium Requirements √√
Dolby advanced audio √√
2 Pavilion-branded Altec Lansing speakers √√
HP TrueVision low-light VGA webcam (fixed, no tilt) with
activity LED, 640×480 by 24 frames per second
√√
Ethernet Integrated Realtek 10/100/1000 GB network interface
card (NIC)
√√
Wireless Integrated wireless local area network (WLAN) options by
way of wireless module
√√
Two WLAN antennas built into display assembly √√
Support for the following WLAN formats:
●Atheros 9285G 802.11b/g/n 1×1 WiFi Adapter
●Broadcom 4313 802.11b/g/n 1×1 WiFi Adapter
●Broadcom 4313 802.11b/g/n 1×1 WiFi and
2070 Bluetooth 2.1+EDR Combo Adapter
●Ralink RT3090BC4 802.11b/g/n 1×1 WiFi and
Bluetooth 2.1+EDR Combo Adapter
√√
Support for the following WLAN formats:
●Broadcom 43224 802.11a/b/g/n 2×2 WiFi
Adapter
●Intel Centrino Wireless-N 1000 802.11b/g/n 1×2
WLAN module
●Intel Centrino Advanced-N + WiMAX 6250 WLAN
module
√
ENWW 5

Category Description Computer
models
equipped with
an AMD
processor
Computer
models
equipped with
an Intel
processor
External media
card
Digital Media Slot supports the following optional digital
card formats:
●Memory Stick (MS)
●Memory Stick Pro (MSP)
●MultiMediaCard (MMC)
●Secure Digital High Capacity (SDHC) Memory card
(standard and large size)
●xD-Picture card (XD)
√√
Ports ●3-pin AC power
●Audio-in (mono microphone)
●Audio-out (stereo headphone)
●eSATA combo with 3rd USB port
●HDMI CTS version 1.3 supporting 1080p,
supporting 1920×1080 at 60 Hz and 1920×1200
at 60 Hz in DVI mode
●RJ-45 (Ethernet, includes link and activity lights)
●USB 2.0 (3)
●VGA (Dsub 15-pin) supporting 1600×1200 external
resolution at 75-GHz (hot plug/unplug with auto-
detect
√√
Keyboard/
pointing devices
Full-size,backlit, island-style keyboard with DuraCoat √√
Full-size (15.6 in), backlit, island-style keyboard with
DuraCoat available in Europe, the Middle East, Africa,
and North America
√√
Keyboard eject key design with eject icon √√
ClickPad Touchpad with 2-way scroll and legend gesture
support
√√
Taps enabled by default √√
Power
requirements
65-W AC adapter with localized cable plug support (3-
wire plug with ground pin, supports 3-pin DC connector)
√√
6 Chapter 1 Product description ENWW

Category Description Computer
models
equipped with
an AMD
processor
Computer
models
equipped with
an Intel
processor
Support for the following batteries:
●9-cell, 2.80-Ah (93-Wh) Li-ion battery
●6-cell, 2.80-Ah (62-Wh) Li-ion battery
●6-cell, 2.55-Ah (55-Wh) Li-ion battery
√√
Security Security cable slot √√
Operating
system
Preinstalled:
●Windows® 7 Home Basic 32-and 64-bit (requires a
minimum of 2 GB of system memory)
●Windows 7 Home Premium 32-and 64-bit (requires
a minimum of 2 GB of system memory)
●Windows 7 Professional 32-and 64-bit (requires a
minimum of 2 GB of system memory)
●Windows 7 Starter 32-bit
●FreeDOS
●RedFlag
√
Preinstalled:
●Windows 7 Home Basic 32-bit
●Windows 7 Home Premium 64-bit
●Windows 7 Professional 64-bit
√
Serviceability End-user replaceable parts:
●AC adapter
●Battery
●Hard drive
●Memory modules (2)
●Optical drive
●RTC battery
●WLAN module
√√
ENWW 7

2 External component identification
Identifying the hardware
Components included with the computer may vary by region and model. The illustrations in this chapter
identify the standard features on most computer models.
To see a list of hardware installed on the computer:
1. Select Start > Control Panel > System and Security.
2. In the System area, click Device Manager.
You can also add hardware or modify device configurations using Device Manager.
8 Chapter 2 External component identification ENWW

Top components
Display components
Item Component Description
(1) Internal microphones (2) Record sound.
(2) HP TrueVision webcam light On: The HP TrueVision webcam is in use.
(3) HP TrueVision webcam Records video and captures still photographs.
ENWW Top components 9

Wireless antenna locations
Item Component Description
(1) WLAN antennas (2)* Send and receive wireless signals to communicate with
wireless local area networks (WLAN).
(2) WWAN antennas (2)* (selected models only) Send and receive wireless signals to communicate with
wireless wide-area networks (WWAN).
*The antennas are not visible from the outside of the computer. For optimal transmission, keep the areas immediately around
the antennas free from obstructions.
To see wireless regulatory notices, refer to the section of the Regulatory, Safety and Environmental Notices that applies to your
country or region. These notices are located in Help and Support.
10 Chapter 2 External component identification ENWW