HP Pavilion Sleekbook 14 Manual

HP Pavilion Sleekbook 14 Notebook PC
Maintenance and Service Guide

© Copyright 2012 Hewlett-Packard
Development Company, L.P.
AMD is a trademark of Advanced Micro
Devices, Inc. Bluetooth is a trademark
owned by its proprietor and used by
Hewlett-Packard Company under license.
Intel, Intel Centrino, Intel Core, and Pentium
are trademarks of Intel Corporation in
the U.S. and other countries. Microsoft and
Windows are U.S. registered trademarks of
Microsoft Corporation. SD Logo is a
trademark of its proprietor.
The information contained herein is subject
to change without notice. The only
warranties for HP products and services are
set forth in the express warranty statements
accompanying such products and services.
Nothing herein should be construed as
constituting an additional warranty. HP shall
not be liable for technical or editorial errors
or omissions contained herein.
First Edition: October 2012
Document Part Number: 697169-001

Safety warning notice
WARNING! To reduce the possibility of heat-related injuries or of overheating the device, do not
place the device directly on your lap or obstruct the device air vents. Use the device only on a hard,
flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft
surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to
contact the skin or a soft surface, such as pillows or rugs or clothing, during operation. The device
and the AC adapter comply with the user-accessible surface temperature limits defined by
the International Standard for Safety of Information Technology Equipment (IEC 60950).
iii

iv Safety warning notice

Table of contents
1 Product description ........................................................................................................................................ 1
2 External component identification ................................................................................................................ 6
Display .................................................................................................................................................. 6
Top ....................................................................................................................................................... 7
TouchPad ............................................................................................................................ 7
Lights ................................................................................................................................... 8
Buttons and speakers .......................................................................................................... 9
Keys ................................................................................................................................... 10
Left side .............................................................................................................................................. 11
Right side ........................................................................................................................................... 11
Bottom ................................................................................................................................................ 13
3 Illustrated parts catalog ............................................................................................................................... 14
Service label ....................................................................................................................................... 14
Computer major components ............................................................................................................. 15
Display assembly subcomponents ..................................................................................................... 20
Miscellaneous parts ............................................................................................................................ 20
Sequential part number listing ............................................................................................................ 21
4 Removal and replacement procedures ....................................................................................................... 27
Preliminary replacement requirements ............................................................................................... 27
Tools required .................................................................................................................... 27
Service considerations ....................................................................................................... 27
Plastic parts ....................................................................................................... 27
Cables and connectors ..................................................................................... 27
Drive handling ................................................................................................... 28
Grounding guidelines ......................................................................................................... 28
Electrostatic discharge damage ........................................................................ 28
Packaging and transporting guidelines ............................................. 30
Component replacement procedures ................................................................................................. 31
Service label ...................................................................................................................... 32
Battery ............................................................................................................................... 33
Computer feet .................................................................................................................... 34
Display panel ..................................................................................................................... 34
Keyboard ........................................................................................................................... 37
v

Top cover ........................................................................................................................... 40
Power button board ........................................................................................................... 43
Hard drive .......................................................................................................................... 44
USB board/Audio jack ........................................................................................................ 47
WLAN module .................................................................................................................... 48
System board ..................................................................................................................... 51
Memory module ................................................................................................................. 56
RTC battery ....................................................................................................................... 58
mSATA solid-state drive .................................................................................................... 59
PCH heat sink .................................................................................................................... 61
Heat sink ............................................................................................................................ 62
Fan ..................................................................................................................................... 64
Speaker assembly ............................................................................................................. 65
RJ-45 cover ....................................................................................................................... 66
Display Assembly .............................................................................................................. 67
Power connector ................................................................................................................ 71
5 Using Setup Utility (BIOS) and System Diagnostics ................................................................................. 73
Starting Setup Utility (BIOS) ............................................................................................................... 73
Updating the BIOS ............................................................................................................................. 73
Determining the BIOS version ........................................................................................... 73
Downloading a BIOS update ............................................................................................. 74
Using System Diagnostics .................................................................................................................. 75
6 Specifications ................................................................................................................................................ 76
Computer specifications ..................................................................................................................... 76
35.6 cm (14.0 in), display specifications ............................................................................................. 77
Hard drive specifications .................................................................................................................... 77
7 Backing up, restoring, and recovering ....................................................................................................... 78
Creating recovery media and backups ............................................................................................... 78
Creating HP Recovery media ............................................................................................ 79
Restore and recovery ......................................................................................................................... 80
Using Windows Refresh for quick and easy recovery ....................................................... 81
Remove everything and reinstall Windows ........................................................................ 81
Recovering using HP Recovery Manager .......................................................................... 82
What you need to know ..................................................................................... 82
Using the HP Recovery partition to recover a minimized image ....................... 82
Using HP Recovery media to recover ............................................................... 83
Changing the computer boot order ................................................................... 83
vi

Removing the HP Recovery partition ................................................................................. 83
8 Power cord set requirements ...................................................................................................................... 84
Requirements for all countries ............................................................................................................ 84
Requirements for specific countries and regions ............................................................................... 85
9 Recycling ....................................................................................................................................................... 87
Index ................................................................................................................................................................... 88
vii

viii

1 Product description
Category Description Intel HM77 Intel HM70 AMD A68M
Product Name HP Pavilion Sleekbook 14 Notebook PC √√√
Processors 3rd Generation Intel® Core™ i5 processors:
Intel Core i5-3317U (1.7 GHz, turbo up to 2.6 GHz,
1600 MHz/3 MB L3 cache, dual core, 17 W)
√
3rd Generation Intel Core i3 processors:
Intel Core i3-3217U (1.8 GHz, 1600 MHz/3 MB L3
cache, dual core, 17 W)
√
2nd Generation Intel Core i3 processors:
Intel Core i3-2377M (1.5 GHz, 1066 MHz/3 MB L3
cache, dual core, 17 W)
√
Intel Core i3-2367M (1.4 GHz, 3 MB L3 cache, dual
core, 17 W)
√
Intel Pentium® processors:
Pentium 997 (1.6 GHz, 1333 MHz/2 MB L3 cache,
dual core, 17 W)
√
Pentium 987 (1.5 GHz, 1333 MHz/2 MB L3 cache,
dual core, 17 W)
√
Intel Celeron® processors:
Celeron 887 (1.5 GHz, 1333 MHz/2 MB L3 Cache,
dual core, 17 W)
√
AMD processors:
AMD E2-1800 (1.7 GHz, 1333 MHz/1 MB, DDR3 L2
cache, dual core 18 W)
√
AMD E1-1200 (1.4 GHz, 1066 MHz/1 MB, DDR3 L2
cache, dual core 18 W)
√
Chipsets Intel HM77 Express chipset for use with computer
models with Intel Core processors
√
Intel HM70 Express chipset for use with computer
models with Pentium or Celeron processors
√
AMD A68M FCH chipset for use with computer
models with AMD processors
√
Graphics Supports HD Decode, DX11, and HDMI √√√
Supports Optimus (for use with computer models
with switchable discrete graphics)
√
1

Category Description Intel HM77 Intel HM70 AMD A68M
Internal graphics (UMA) for use with computer
models with Intel processors:
●Intel HD Graphics 4000 for use with computer
models with 3rd Generation Intel Core
processors
√
●Intel HD Graphics 3000 for use with computer
models with 2nd Generation Intel Core
processors
√
●Intel HD Graphics for use with computer models
with Pentium or Celeron processors
√
Internal graphics (UMA) for use with computer
models with AMD processors:
●AMD Radeon HD 7340 graphics (for use with
computer models with AMD E2-1800
processors)
√
●AMD Radeon HD 7310 graphics (for use with
computer models with AMD E1-1200
processors)
√
Switchable discrete graphics:
●GeForce GT630M with 2 GB of dedicated video
memory (256 MB × 16 DDR3 @ 900 MHz × 4
PCs); 64 bit, (no support for Linux Ubuntu)
√
●GeForce GT630M with 1 GB of dedicated video
memory (128 MB × 16 DDR3 @ 900 MHz × 4
PCs); 64 bit (no support for Linux Ubuntu)
√
Display panel 35.6 cm (14.0 in), high-definition (HD), white light-
emitting diode (WLED), SVA BrightView (1366×768)
display:
●Typical brightness: 200 cd/m
2
(nits)
●All display assemblies include two wireless
local area network (WLAN) antenna cables
●Supports 16:9 ultra-wide aspect ratio
√√√
Memory Two SODIMM memory module slots √√√
Dual-channel memory support √√√
DDR3-1600 MHz Dual Channel support for use with
computer models with 3rd Generation Intel Core
processors
√
DDR3L-1600 MHz Dual Channel support for use with
computer models with 3rd Generation Intel Core
processors
√
DDR3-1333 MHz support (DDR3-1600/DDR3L-1600
downgrade to DDR3-1333), for use with computer
models with 2nd Generation Intel Core, Pentium, or
Celeron processors, or with AMD E2-1800
processors
√√√
2 Chapter 1 Product description

Category Description Intel HM77 Intel HM70 AMD A68M
DDR3-1066 MHz support (DDR3-1600/DDR3L-1600
downgraded to DDR3-1066), for use with computer
models with AMD E1-1200 processors
√
Supports up to 8 GB of system RAM in the following
configurations:
●8192 MB total system memory (4096 MB × 2)
(no support for 32 bit operating systems)
●6144 MB total system memory (4096 MB × 1 +
2048 MB × 1) (no support for 32 bit operating
systems)
●4096 MB total system memory (4096 MB × 1 or
2048 × 2)
●2048 MB total system memory (2048 MB × 1)
√√√
Hard drives Supports 6.35 cm (2.5 in) hard drives in
9.5 mm (.37 in) and 7.0 mm (.28 in) thicknesses
√√√
Serial ATA (SATA) √√√
HP 3D Drive Guard support √√√
Intel Smart Response Technology support for use
with computer models with Intel Core processors
√
Supports the following single hard drive
configurations:
●1 TB, 5400 rpm, 9.5 mm √√√
●750 GB, 7200 rpm, 9.5 mm √√√
●750 GB, 5400 rpm, 9.5 mm √√√
●640 GB, 5400 rpm, 9.5 mm √√√
●500 GB, 7200 rpm, 9.5 mm √√√
●500 GB, 5400 rpm, 9.5 mm √√√
●500 GB, 5400 rpm, 7.0 mm √√√
●320 GB, 5400 rpm, 9.5 mm √√√
●320 GB, 5400 rpm, 7.0 mm √√√
Supports 32 GB mSATA for use with computer
models with Intel Core processors, with system
memory up to 8 GB (not supported on Ubuntu Linux)
√
Audio and
video
One digital microphone, with appropriate beam
forming, echo cancellation, noise suppression
software
√√√
HD audio √√√
Supports Dolby Advanced Audio √√√
Two Altec Lansing speakers √√√
Supports Microsoft® Premium requirements √√√
3

Category Description Intel HM77 Intel HM70 AMD A68M
HP TrueVision HD camera (fixed, no tilt) with
activity LED, USB 2.0, M-JPEG, 1280 x 720 by 30
frames per second
√√√
Ethernet Integrated 10/100 network interface card (NIC) √√√
Wireless Integrated wireless local area network (WLAN)
options by way of wireless module
√√√
Two WLAN antennas built into display assembly √√√
Support for Intel Wireless Display √√
Support for the following WLAN formats:
●Intel Centrino® Wireless-N 2230 802.11 b/g/n
2×2 WiFi and Bluetooth 4.0 Combination
Adapter
√√
●Qualcomm Atheros AR9485 802.11 b/g/n 1×1
WiFi Adapter
√√√
●Qualcomm Atheros AR9565 802.11 b/g/n 1×1
WiFi and Bluetooth 4.0 Combination Adapter,
not supported on Ubuntu Linux, (select models
only)
√√
●Ralink RT3290LE 802.11 b/g/n 1x1 WiFi and
Bluetooth 4.0 Combination Adapter
√√√
●Ralink RT5390R 802.11 b/g/n 1×1 WiFi (select
models only)
√√√
External media
card
HP Multi-Format Digital Media Reader slot with
push-push technology, supporting the following
digital card formats:
●Secure Digital (SD) Memory Card
●Secure Digital High Capacity (SDHC) Memory
Card
●Secure Digital Extended Capacity (SDXC)
Memory Card
●MultiMediaCard (MMC)
√√√
Internal media
cards
●One half-size Mini Card slot for WLAN √√√
●One full-size mini-card slot for mSATA cache,
for use with computer models with Intel Core
processors and system memory up to 8 GB (not
supported on Ubuntu Linux)
√
Ports ●Audio-in/Audio–out (combination headphone/
microphone)
√√√
●HDMI version 1.4 supporting up to 1920×1200
@ 60Hz
√√√
●HP AC power adapter √√√
●RJ-45 (Ethernet, includes link and activity
lights)
√√√
●USB 3.0 (2 ports) √√√
4 Chapter 1 Product description

Category Description Intel HM77 Intel HM70 AMD A68M
●USB 2.0 (1 port) √√√
Keyboard/
pointing
devices
Full-size, island-style keyboard √√√
TouchPad with two buttons:
●Multitouch gesture support enabled as default
●Taps enabled by default
●Supports edge-swipe gestures
√√√
Power
requirements
AC adapter
65 W AC adapter, nPFC
√√√
Battery
4 cell, 37 Whr, 2.55 Ah, Li-ion battery
Supports fast charge
√√√
Security Security cable slot √√√
Intel AT-p Ready support √
Operating
system
Preinstalled:
●Windows® 8 Professional 64 bit √√
●Windows 8 Standard 64 bit √√√
●FreeDOS 2.0 √√√
●Ubuntu Linux (no support for switchable
discrete graphics)
√√√
Serviceability End-user replaceable parts:
●Keyboard
√√√
5

2 External component identification
Display
Component Description
(1) WLAN antennas (2)* Send and receive wireless signals to communicate with wireless
local area networks (WLANs).
(2) Webcam light On: The webcam is in use.
(3) HP TrueVision HD Webcam Records video, captures still photographs, and allows you to
video conference and chat online using streaming video.
(4) Internal microphone Records sound.
*The antennas are not visible from the outside of the computer. For optimal transmission, keep the areas immediately
around the antennas free from obstructions. For wireless regulatory notices, see the section of the Regulatory, Safety and
Environmental Notices that applies to your country or region.
6 Chapter 2 External component identification

Top
TouchPad
Component Description
(1) TouchPad light (not supported on Linux
Ubuntu)
●Amber: The TouchPad is off.
●Off: The TouchPad is on.
(2) TouchPad on/off button (not supported on
Linux Ubuntu)
Turns the TouchPad on or off.
(3) TouchPad zone Moves the on-screen pointer and selects or activates items
on the screen.
NOTE: The TouchPad also supports edge-swipe
gestures.
(4) Left TouchPad button Functions like the left button on an external mouse.
(5) Right TouchPad button Functions like the right button on an external mouse.
Top 7

Lights
Component Description
(1) Power light ●White: The computer is on.
●Blinking white: The computer is in the Sleep (Suspend)
state, which is an energy-saving mode. The computer
shuts off power to the display and other unneeded
components.
●Off: The computer is off or in Hibernation. Hibernation
is an energy-saving mode that uses the least amount
of power.
(2) Caps lock light White: Caps lock is on, which switches the keys to all capital
letters.
(3) Mute light ●Amber: Computer sound is off.
●Off: Computer sound is on.
(4) Wireless light ●White: An integrated wireless device, such as a
wireless local area network (WLAN) device and/or a
Bluetooth® device, is on.
●Amber: All wireless devices are off.
(5) TouchPad light (not supported on Linux
Ubuntu)
●Amber: The TouchPad is off.
●Off: The TouchPad is on.
8 Chapter 2 External component identification

Buttons and speakers
Component Description
(1) Power button ●When the computer is off, press the button to turn on
the computer.
●When the computer is in the Sleep (Suspend) state,
press the button briefly to exit that state.
●When the computer is in Hibernation, press the button
down briefly to exit Hibernation.
CAUTION: Pressing and holding down the power button
will result in the loss of unsaved information.
If the computer has stopped responding and shutdown
procedures are ineffective, press and hold the power button
down for at least 5 seconds to turn off the computer.
NOTE: For select models, the Intel Rapid Start
Technology feature is enabled at the factory. Rapid Start
Technology allows your computer to resume quickly from
inactivity.
(2) Speakers (2) Produce sound.
Top 9

Keys
Component Description
(1) esc key Displays system information when pressed in combination
with the fn key (for Windows systems).
(2) fn key Displays system information when pressed in combination
with the esc key (for Windows systems).
(3) Operating system key For Windows systems, returns you to the Start screen from
an open app or the Desktop.
NOTE: Pressing the operating system logo key again will
return you to the previous screen.
For Linux systems, displays the operating system menu.
(4) Action keys Execute frequently used system functions.
(5) Applications key Displays options for a selected object.
10 Chapter 2 External component identification

Left side
Component Description
(1) Security cable slot Attaches an optional security cable to the computer.
NOTE: The security cable is designed to act as a
deterrent, but it may not prevent the computer from being
mishandled or stolen.
(2) Vent Enables airflow to cool internal components.
NOTE: The computer fan starts up automatically to cool
internal components and prevent overheating. It is normal
for the internal fan to cycle on and off during routine
operation.
(3) USB 2.0 port Connects an optional USB 2.0 device.
(4) Audio-out (headphone) jack/Audio-in
(microphone) jack
Produces sound when connected to optional powered
stereo speakers, headphones, earbuds, a headset, or
television audio. Also connects an optional headset
microphone. The jack does not support optional
microphone-only devices.
WARNING! To reduce the risk of personal injury, adjust
the volume before using headphones, earbuds, or a
headset. For additional safety information, see the
Regulatory, Safety and Environmental Notices.
NOTE: When a device is connected to the jack, the
computer speakers are disabled.
NOTE: Be sure that the device cable has a 4-conductor
connector that supports both audio-out (headphone) and
audio-in (microphone).
Right side
Left side 11

Component Description
(1) Power light ●White: The computer is on.
●Blinking white: The computer is in the Sleep
(Suspend) state, which is an energy-saving mode.
The computer shuts off power to the display and other
unneeded components.
●Off: The computer is off or in Hibernation. Hibernation
is an energy-saving mode that uses the least amount
of power.
NOTE: For select models, the Intel® Rapid Start
Technology feature is enabled at the factory. Rapid
Start Technology allows your computer to resume
quickly from inactivity.
(2) Hard drive light ●Blinking white: The hard drive is being accessed.
●Amber: HP 3D DriveGuard has temporarily parked the
hard drive (select models only).
(3) Digital Media Slot Supports the following digital card formats:
●Secure Digital (SD) Memory Card
●Secure Digital High Capacity (SDHC) Memory Card
●Secure Digital Extended Capacity (SDxC) Memory
Card
●MultiMediaCard (MMC)
(4) USB 3.0 ports (2) Connect optional USB 3.0 devices and provide enhanced
USB power performance.
(5) HDMI port Connects an optional video or audio device, such as a
high-definition television, or any compatible digital or audio
device.
(6) RJ-45 (network) jack lights ●White—Computer is connected to a network.
●Blinking amber—Data is being transferred.
NOTE: When both lights are off the computer is not
connected to a network.
(7) RJ-45 (network) jack Connects a network cable.
(8) AC adapter light ●White: The AC adapter is connected and the battery is
charged.
●Blinking white: The battery has reached a low battery
level.
●Amber: The AC adapter is connected and the battery
is charging.
●Off: The computer is using DC power.
(9) Power connector Connects an AC adapter.
12 Chapter 2 External component identification