HP ProBook 4410s - Notebook PC Manual

HP ProBook 4410s Notebook PC
HP ProBook 4411s Notebook PC
HP ProBook 4510s Notebook PC
Maintenance and Service Guide

Bluetooth is a trademark owned by its
proprietor and used by Hewlett-Packard
Company under license. Intel, Core, and
Celeron are trademarks of Intel Corporation
in the United States and other countries.
Microsoft, Windows, and Windows Vista are
U.S. registered trademarks of Microsoft
Corporation. SD Logo is a trademark of its
proprietor.
The information contained herein is subject
to change without notice. The only
warranties for HP products and services are
set forth in the express warranty statements
accompanying such products and services.
Nothing herein should be construed as
constituting an additional warranty. HP shall
not be liable for technical or editorial errors
or omissions contained herein.
First Edition: April 2009
Document Part Number: 536497-001

Safety warning notice
WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not
place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a
hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft
surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to contact
the skin or a soft surface, such as pillows or rugs or clothing, during operation. The computer and the
AC adapter comply with the user-accessible surface temperature limits defined by the International
Standard for Safety of Information Technology Equipment (IEC 60950).
iii

iv Safety warning notice

Table of contents
1 Product description
2 External component identification
Windows Vista and Windows XP ......................................................................................................... 9
Display ................................................................................................................................. 9
Top components ................................................................................................................ 10
Pointing devices ................................................................................................ 10
Lights ................................................................................................................. 11
Buttons, switches, and speakers ....................................................................... 12
Keys .................................................................................................................. 13
Front components .............................................................................................................. 15
Right-side components ...................................................................................................... 16
Left-side components ........................................................................................................ 17
Bottom components ........................................................................................................... 18
Wireless antennas ............................................................................................................. 19
Additional hardware components ...................................................................................... 20
Linux ................................................................................................................................................... 21
Display ............................................................................................................................... 21
Top components ................................................................................................................ 22
Pointing devices ................................................................................................ 22
Lights ................................................................................................................. 23
Buttons, switch, and speakers .......................................................................... 24
Keys .................................................................................................................. 25
Front components .............................................................................................................. 26
Right-side components ...................................................................................................... 27
Left-side components ........................................................................................................ 28
Bottom components ........................................................................................................... 29
Wireless antennas ............................................................................................................. 30
Additional hardware components ...................................................................................... 31
3 Illustrated parts catalog
Service tag ......................................................................................................................................... 32
Computer major components ............................................................................................................. 33
Display assembly components ........................................................................................................... 39
v

Plastics Kit .......................................................................................................................................... 40
Cable Kit ............................................................................................................................................. 41
Mass storage devices ......................................................................................................................... 42
Miscellaneous parts ............................................................................................................................ 43
Sequential part number listing ............................................................................................................ 44
4 Removal and replacement procedures
Preliminary replacement requirements ............................................................................................... 51
Tools required .................................................................................................................... 51
Service considerations ....................................................................................................... 51
Plastic parts ....................................................................................................... 51
Cables and connectors ..................................................................................... 52
Drive handling ................................................................................................... 52
Grounding guidelines ......................................................................................................... 53
Electrostatic discharge damage ........................................................................ 53
Packaging and transporting guidelines ............................................. 54
Workstation guidelines ..................................................................... 54
Equipment guidelines ....................................................................... 55
Component replacement procedures ................................................................................................. 56
Service tag ......................................................................................................................... 56
Computer feet .................................................................................................................... 57
Battery ............................................................................................................................... 58
Switch cover and keyboard ................................................................................................ 59
Memory module ................................................................................................................. 63
Optical drive ....................................................................................................................... 64
Speakers ............................................................................................................................ 67
WWAN module .................................................................................................................. 68
Palm rest ............................................................................................................................ 69
Hard drive .......................................................................................................................... 72
WLAN module .................................................................................................................... 74
Display assembly on computers with 15-in displays .......................................................... 77
Top cover ........................................................................................................................... 83
Power button board ........................................................................................................... 87
RTC battery ....................................................................................................................... 89
Display assembly on computers with 14-in displays .......................................................... 90
Bluetooth module ............................................................................................................... 95
Modem module .................................................................................................................. 96
USB connector assembly .................................................................................................. 97
Heat sink and fan ............................................................................................................... 99
Processor ......................................................................................................................... 103
System board ................................................................................................................... 105
SIM .................................................................................................................................. 107
vi

5 Computer Setup
Computer Setup in Windows Vista and Windows XP ...................................................................... 109
Starting Computer Setup ................................................................................................. 109
Using Computer Setup .................................................................................................... 109
Navigating and selecting in Computer Setup .................................................. 109
Restoring factory settings in Computer Setup ................................................. 110
Computer Setup menus ................................................................................................... 111
File menu ........................................................................................................ 111
Security menu ................................................................................................. 112
Diagnostics menu ............................................................................................ 113
System Configuration menu ............................................................................ 114
Computer Setup in Linux .................................................................................................................. 116
Starting Computer Setup ................................................................................................. 116
Using Computer Setup .................................................................................................... 117
Navigating and selecting in Computer Setup .................................................. 117
Restoring factory settings in Computer Setup ................................................. 117
Computer Setup menus ................................................................................................... 118
File menu ........................................................................................................ 118
Security menu ................................................................................................. 119
Diagnostics menu ............................................................................................ 119
System Configuration menu ............................................................................ 120
6 Specifications
Computer specifications ................................................................................................................... 122
14.1-in WXGA display specifications ................................................................................................ 123
15.6-in WXGA display specifications ................................................................................................ 124
Hard drive specifications .................................................................................................................. 125
DVD-ROM Drive specifications ........................................................................................................ 126
DVD±RW Double-Layer Combo Drive specifications ....................................................................... 127
Blu-ray Disc ROM Drive with SuperMulti DVD±R/RW Double-Layer specifications ........................ 128
System DMA specifications, Windows Vista and XP ....................................................................... 129
System interrupt specifications, Windows Vista ............................................................................... 129
System interrupt specifications, Windows XP .................................................................................. 130
System I/O address specifications, Windows Vista .......................................................................... 131
System I/O address specifications, Windows XP ............................................................................. 133
System memory map specifications, Windows Vista ....................................................................... 135
System memory map specifications, Windows XP .......................................................................... 136
7 Screw listing
Torx T8M2.5×6.0 screw ................................................................................................................... 138
Torx T8M2.5×4.0 screw ................................................................................................................... 139
Phillips PM2.0×2.0 screw ................................................................................................................. 140
Phillips PM2.0×3.0 screw ................................................................................................................. 140
vii

Phillips PM2.0×3.0 screw ................................................................................................................. 142
Phillips PM2.5×6.0 screw ................................................................................................................. 143
Phillips PM2.5×11.0 captive screw ................................................................................................... 144
Phillips PM3.0×4.0 screw ................................................................................................................. 145
Phillips PM2.0×4.0 screw ................................................................................................................. 146
Phillips PM2.5×3.0 screw ................................................................................................................. 147
Phillips PM2.5×4.5 screw ................................................................................................................. 150
Phillips PM2.5×3.0 broadhead screw ............................................................................................... 153
Phillips PM2.5×7.0 screw ................................................................................................................. 155
Phillips PM2.5×9.0 captive screw ..................................................................................................... 156
Phillips PM3.0×8.0 screw ................................................................................................................. 158
8 Backup and recovery
Backup and recovery in Windows Vista ........................................................................................... 159
Overview .......................................................................................................................... 159
Backing up your information ........................................................................................... 159
Performing a recovery .................................................................................................... 160
Using the Windows recovery tools ................................................................................... 161
Using f11 .......................................................................................................................... 161
Using a Windows Vista operating system DVD (purchased separately) ........................ 162
Backup and recovery in Windows XP .............................................................................................. 163
Overview .......................................................................................................................... 163
Backing up your information ........................................................................................... 163
Performing a recovery .................................................................................................... 164
Recovering your information ........................................................................... 164
Recovering the operating system and programs ............................................ 164
9 Connector pin assignments
Audio-in (microphone) ...................................................................................................................... 165
Audio-out (headphone) ..................................................................................................................... 165
External monitor ............................................................................................................................... 166
HDMI ................................................................................................................................................ 167
RJ-11 (modem) ................................................................................................................................ 168
RJ-45 (network) ................................................................................................................................ 169
Universal Serial Bus ......................................................................................................................... 169
10 Power cord set requirements
Requirements for all countries and regions ...................................................................................... 170
Requirements for specific countries and regions ............................................................................. 171
11 Recycling
Battery .............................................................................................................................................. 172
Display .............................................................................................................................................. 172
viii

Index ................................................................................................................................................................. 178
ix

x

1 Product description
Category Description 14” UMA/
GL40
14” UMA/
GL45
14”
discrete
15.6”
UMA/
GL40
15.6”
UMA/
GL45
15.6”
discrete
Product
Name
HP ProBook 4410s Notebook
PC
√ √
HP ProBook 4411s Notebook
PC
√
HP ProBook 4510s Notebook
PC
√ √ √
Processors Intel® Core™2 Duo processors
●P8700 2.53-GHz, 3-MB L2
cache, 1066-MHz front
side bus (FSB)
√ √ √ √ √ √
●P8600 2.40-GHz, 3-MB L2
cache, 1066-MHz FSB
√ √ √ √ √ √
●T9600 2.80-GHz, 6-MB L2
cache, 1066-MHz FSB
√ √ √ √ √ √
●T9400 2.53-GHz, 6-MB L2
cache, 1066-MHz FSB
√ √ √ √ √ √
●P7370 2.0-GHz, 3-MB L2
cache, 1066-MHz FSB
√ √ √ √ √ √
●T5870 2.0-GHz, 2-MB L2
cache, 800-MHz FSB
√ √ √ √ √ √
●T6570 2.1-GHz, 2-MB L2
cache, 800-MHz FSB
√ √ √ √ √ √
Intel Celeron® M processors
●900 2.20-GHz, 1-MB L2
cache, 800-MHz FSB
√√ √ √
●585 2.16-GHz, 2-MB L2
cache,800-MHz FSB
√√ √ √
Intel Celeron Dual-Core processors
●T1700 1.83-GHz, 1-MB L2
cache, 667-MHz FSB
√√ √ √
●T1600 1.66-GHz, 1-MB L2
cache, 667-MHz FSB
√√√ √
1

Category Description 14” UMA/
GL40
14” UMA/
GL45
14”
discrete
15.6”
UMA/
GL40
15.6”
UMA/
GL45
15.6”
discrete
Chipsets Northbridge: Intel GL40 with up
to 667-MHz FSB
√√
Northbridge: Intel GM45 with up
to 1066-MHz FSB
√√
Northbridge: Intel PM45 with up
to 1066-MHz FSB
√√
Southbridge: Intel ICH9M √ √ √ √ √ √
Graphics Intel Universal Memory
Architecture (UMA) graphics
subsystem integrated with
shared video memory
(dynamically allocated)
√ √ √ √
AMD Discrete Graphics ATI-
M92S2LP w/Hypermemory
support
√√
Panels All display assemblies support
privacy filter
√ √ √ √ √ √
●14.0-in HD AntiGlare √ √ √
●14.0-in HD BrightView √ √ √
●14.0-in HD AntiGlare with
webcam
√ √ √
●14.0-in HD BrightView
with webcam
√ √ √
●15.6-in HD BrightView √ √ √
●15.6-in HD BrightView
with webcam
√ √ √
●15.6-in HD BrightView
with webcam and WWAN
√ √ √
●15.6-in HD+ AntiGlare
with webcam
√ √ √
●15.6-in HD+ AntiGlare
with webcam and WWAN
√ √ √
Memory 2 customer-accessible/
upgradable memory module
slots
√ √ √ √ √ √
Supports dual-channel memory √ √ √ √ √ √
Supports up to 4 GB of system
RAM
√√
Supports up to 8 GB of system
RAM
√ √ √ √
PC2-5300, 800-MHz, DDR2 √√√√√√
2 Chapter 1 Product description

Category Description 14” UMA/
GL40
14” UMA/
GL45
14”
discrete
15.6”
UMA/
GL40
15.6”
UMA/
GL45
15.6”
discrete
Supports the following
configuration in all countries
and regions except Brazil:
●8192-MB total system
memory (4096 x 2, dual-
channel)
√ √ √ √
Supports the following
configurations in all countries
and regions except Brazil:
●4096-MB total system
memory (4096 × 1, dual-
channel)
●4096-MB total system
memory (2048 × 2, dual-
channel)
●3072-MB total system
memory (2048 + 1024)
●2048-MB total system
memory (1024 × 2, dual-
channel)
●2048-MB total system
memory (2048 × 1)
●1024-MB total system
memory (1024 × 1)
√ √ √ √
Supports the following
configurations only in Brazil:
●3072-MB total system
memory (2048 x 1024,
dual-channel)
●2048-MB total system
memory (2048 × 1)
●2048-MB total system
memory (1024 × 2, dual-
channel)
●1024-MB total system
memory (1024 × 1)
√ √ √ √
Hard drives Supports 9.5-mm, 6.35-cm
(2.50-in) hard drives
√ √ √ √ √ √
Customer-accessible √ √ √ √ √ √
Serial ATA √√√√√√
3

Category Description 14” UMA/
GL40
14” UMA/
GL45
14”
discrete
15.6”
UMA/
GL40
15.6”
UMA/
GL45
15.6”
discrete
Supports the following drives:
●500-GB, 7200-rpm
●500-GB, 5400-rpm
●320-GB, 5400-rpm
●250-GB, 5400-rpm
●160-GB, 7200-rpm
●160-GB, 5400-rpm
√ √ √ √ √ √
HP 3D DriveGuard (not
available on Linux)
√ √ √ √ √ √
Optical drives Fixed √ √ √ √ √ √
12.7-mm tray load √ √ √ √ √ √
Supports option of no optical
drive
√ √ √ √ √ √
Supports the following drives:
●DVD-ROM Drive √ √ √ √ √ √
●DVD±RW and CD-RW
SuperMulti Double-Layer
Combo Drive with
Lightscribe
√ √ √ √ √ √
●Blu-ray ROM DVD±RW
SuperMulti DL Drive
√ √ √ √
Diskette drive Supports external USB diskette
drive only
√ √ √ √ √ √
Audio HD audio - ADI1984 √ √ √ √ √ √
Modem 56K V.92 3.8 cm (1.5-in) data/
fax modem
√ √ √ √ √ √
Supports no modem option √ √ √ √ √ √
Ethernet 10/100/1000 Ethernet network
interface card (NIC)
√ √ √ √ √ √
S3/S4/S5 wake on LAN: AC -
yes
√ √ √ √ √ √
Wireless Integrated WLAN options by way of wireless module:
2 WLAN antennas built into
display assembly
√ √ √ √ √ √
Support for no-WLAN option √√√√√√
4 Chapter 1 Product description

Category Description 14” UMA/
GL40
14” UMA/
GL45
14”
discrete
15.6”
UMA/
GL40
15.6”
UMA/
GL45
15.6”
discrete
Support for the following WLAN
formats:
●Broadcom 802.11a/b/g/n
●Broadcom 802.11b/g
√ √ √ √ √ √
●Intel 802.11 a/b/g
●Intel 802.11 a/b/g/n
√ √ √ √ √ √
Integrated personal area network (PAN) options by way of Bluetooth® module:
Support for no-WPAN option √ √ √ √ √ √
Bluetooth 2.1 √ √ √ √ √ √
Bluetooth 2.0 √ √ √ √ √ √
Integrated WWAN options by way of HP Mobile Broadband Module:
WWAN module UNDP with 2
antennas (not available with
Linux)
√ √ √
External
media cards
One ExpressCard/54 slot √ √ √ √ √ √
Media Card Reader supporting
Memory Stick (MS), Memory
Stick Pro (MSP), Secure Digital
(SD) Memory Card, Secure
Digital High Capacity (SDHC)
Memory Card, MultiMediaCard
(MMC), and xD-Picture Card
formats
√ √ √ √ √ √
Ports Audio-in (stereo microphone) √ √ √ √ √ √
Audio-out (stereo headphone) √ √ √ √ √ √
RJ-11 (modem) √ √ √ √ √ √
RJ-45 (Ethernet, includes link
and activity lights)
√ √ √ √ √ √
USB 2.0 (4) √ √ √ √ √ √
VGA (Dsub 15-pin) supporting
1600 × 1200 external resolution
at 75-GHz (hot plug/unplug with
auto-detect)
√ √ √ √ √ √
Multi-pin AC power √ √ √ √ √ √
HDMI √ √ √ √ √ √
Keyboard/
pointing
devices
14.0-in keyboard with
TouchPad
√ √ √
15.6-in keyboard with
TouchPad
√√√
5

Category Description 14” UMA/
GL40
14” UMA/
GL45
14”
discrete
15.6”
UMA/
GL40
15.6”
UMA/
GL45
15.6”
discrete
TouchPad only, with 2
TouchPad buttons and vertical
scrolling (taps enabled as
default)
√ √ √ √ √ √
Power
requirements
65-W AC adapter with localized
cable plug support (3-wire plug
with ground pin)
√ √ √ √
90-W AC adapter with localized
cable plug support (3-wire plug
with ground pin)
√√
6-cell, 47-Wh Li-ion battery √ √ √
8-cell, 63-Wh Li-ion battery √ √ √
6-cell, 47-Wh Li-ion battery √ √ √
Security Supports Kensington security
lock
√ √ √ √ √ √
Operating
system
Preinstalled with Microsoft®
Office:
Windows Vista® Home Basic
32 with Office 2007 Ready
√ √ √ √ √ √
Windows Vista Home Basic 32
with Office 2007 Personal
(Japan only)
√ √ √ √ √ √
Windows Vista Home Basic 32
with Office 2007 Personal with
PowerPoint (Japan only)
√ √ √ √ √ √
Windows Vista Home Basic 32
with Office 2007 Professional
(Japan only)
√ √ √ √ √ √
Windows Vista Home Premium
32 with Office 2007 Ready
√ √ √
Windows Vista Business 32
with Office 2007 Ready
√ √ √ √ √ √
Windows Vista Business 32
with Office 2007 Personal
(Japan only)
√ √ √ √ √ √
Windows Vista Business 32
with Office Personal with
PowerPoint (Japan only)
√ √ √ √ √ √
Windows Vista Business 32
with Office Professional (Japan
only)
√ √ √ √ √ √
Windows Vista Business 32
(with XP Pro images) with
Office 2007 Ready
√√√√√√
6 Chapter 1 Product description

Category Description 14” UMA/
GL40
14” UMA/
GL45
14”
discrete
15.6”
UMA/
GL40
15.6”
UMA/
GL45
15.6”
discrete
Windows Vista Business 32
(with XP Pro images) with
Office 2007 Personal (Japan
only)
√ √ √ √ √ √
Windows Vista Business 32
(with XP Pro images) with
Office 2007 Personal with
PowerPoint (Japan only)
√ √ √ √ √ √
Windows Vista Business 32
(with XP Pro images) with
Office 2007 Professional
(Japan only)
√ √ √ √ √ √
SuSE Linux √ √ √ √ √ √
Preinstalled:
Windows Vista Home Basic 32
with MS Basics (Japan only)
√ √ √ √ √ √
Windows Vista Business 32
with MS Basics (Japan only)
√ √ √ √ √ √
Windows Vista Business 32
(with XP Professional images)
with MS Basics (Japan only)
√ √ √ √ √ √
FreeDOS √ √ √ √ √ √
RedFlag Linux (People's
Republic of China only)
√ √ √ √ √ √
Restore media:
Windows Vista Home Basic 32 √ √ √ √ √ √
Windows Vista Home Premium √ √ √ √ √ √
Windows Vista Business 32 √ √ √ √ √ √
Windows® XP Professional √ √ √ √ √ √
SuSE Linux √ √ √ √ √ √
Red Flag Linux (in the People's
Republic of China only)
√ √ √ √ √ √
DRDVD Windows Vista √ √ √ √ √ √
DRDVD Windows XP Pro √ √ √ √ √ √
Windows Vista Office Ready
DVD
√ √ √ √ √ √
Certified: Microsoft® WHQL √ √ √ √ √ √
Web Support: √ √ √ √ √ √
All Windows Vista versions √ √ √ √ √ √
Windows XP Professional √√√√√√
7

Category Description 14” UMA/
GL40
14” UMA/
GL45
14”
discrete
15.6”
UMA/
GL40
15.6”
UMA/
GL45
15.6”
discrete
SuSE Linux √ √ √ √ √ √
Serviceability End-user replaceable parts:
AC adapter √ √ √ √
Battery (system) √ √ √ √
Hard drive √ √ √ √
Memory module √ √ √ √
Optical drive √ √ √ √
WLAN module √ √ √ √
WWAN module √√√
8 Chapter 1 Product description

2 External component identification
Windows Vista and Windows XP
Display
NOTE: Your computer may look slightly different from the illustration in this section.
Component Description
(1) Internal display switch Turns off the display if the display is closed while the power is on.
(2) Internal microphone Records sound.
(3) Webcam light (select models only) On: The webcam is in use.
(4) Webcam (select models only) Records audio and video and captures still photographs.
Windows Vista and Windows XP 9

Top components
Pointing devices
Component Description
(1) TouchPad* Moves the pointer and selects or activates items on the screen.
(2) Left TouchPad button* Functions like the left button on an external mouse.
(3) TouchPad scroll zone Scrolls up or down.
(4) Right TouchPad button* Functions like the right button on an external mouse.
*This table describes factory settings.
To view or change pointing device preferences in Windows Vista, select Start >Control Panel >Hardware and Sound >
Mouse. To view or change pointing device preferences in Windows XP, select Start >Control Panel >Printers and Other
Hardware >Mouse.
10 Chapter 2 External component identification