HP ProBook 4430s Manual

HP ProBook 4430s Notebook PC
HP ProBook 4330s Notebook PC
Maintenance and Service Guide

© Copyright 2011 Hewlett-Packard
Development Company, L.P.
Bluetooth is a trademark owned by its
proprietor and used by Hewlett-Packard
Company under license. Intel and Core are
trademarks or registered trademarks of Intel
Corporation in the United States and other
countries. Microsoft, Windows, and
Windows Vista are either trademarks or
registered trademarks of Microsoft
Corporation in the United States and/or
other countries. SD Logo is a trademark of
its proprietor.
The information contained herein is subject
to change without notice. The only
warranties for HP products and services are
set forth in the express warranty statements
accompanying such products and services.
Nothing herein should be construed as
constituting an additional warranty. HP shall
not be liable for technical or editorial errors
or omissions contained herein.
First Edition: March 2011
Document Part Number: 643393-001

Safety warning notice
WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not
place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a
hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft
surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to
contact the skin or a soft surface, such as pillows or rugs or clothing, during operation. The computer
and the AC adapter comply with the user-accessible surface temperature limits defined by the
International Standard for Safety of Information Technology Equipment (IEC 60950).
iii

iv Safety warning notice

Table of contents
1 Product description ........................................................................................................... 1
2 External component identification ..................................................................................... 8
Display ................................................................................................................................... 8
Top ........................................................................................................................................ 9
TouchPad ................................................................................................................. 9
Lights ..................................................................................................................... 10
Buttons and fingerprint reader (select models only) ...................................................... 12
Keys ...................................................................................................................... 14
Front ..................................................................................................................................... 16
Left ....................................................................................................................................... 17
Right ..................................................................................................................................... 18
Bottom .................................................................................................................................. 19
3 Illustrated parts catalog .................................................................................................. 20
Service tag ............................................................................................................................ 20
Computer major components ................................................................................................... 21
Display components ............................................................................................................... 28
Plastics Kit ............................................................................................................................. 30
Cable Kit .............................................................................................................................. 31
Mass storage devices ............................................................................................................. 31
Miscellaneous parts ................................................................................................................ 32
Sequential part number listing .................................................................................................. 32
4 Removal and replacement procedures ............................................................................ 40
Preliminary replacement requirements ....................................................................................... 40
Tools required ......................................................................................................... 40
Service considerations ............................................................................................. 40
Plastic parts ............................................................................................. 40
Cables and connectors ............................................................................. 41
Drive handling ......................................................................................... 41
v

Grounding guidelines .............................................................................................. 42
Electrostatic discharge damage .................................................................. 42
Packaging and transporting guidelines ........................................ 43
Workstation guidelines .............................................................. 43
Equipment guidelines ................................................................. 44
Component replacement procedures ........................................................................................ 45
Service tag ............................................................................................................. 45
Battery ................................................................................................................... 46
SIM ....................................................................................................................... 47
Bottom door ........................................................................................................... 48
Optical drive .......................................................................................................... 49
Hard drive ............................................................................................................. 51
Memory modules .................................................................................................... 53
WWAN module ..................................................................................................... 55
WLAN/Bluetooth combo card .................................................................................. 57
Keyboard ............................................................................................................... 62
Fan ....................................................................................................................... 65
Heat sink ................................................................................................................ 67
Processor ............................................................................................................... 68
Top cover ............................................................................................................... 69
RTC battery ............................................................................................................ 76
Modem module ....................................................................................................... 78
Audio board ........................................................................................................... 80
Speaker assembly ................................................................................................... 81
RJ-11 jack cable ...................................................................................................... 84
Quick Launch board ................................................................................................ 86
USB board ............................................................................................................. 89
System board ......................................................................................................... 90
Card reader board .................................................................................................. 94
Power cable ........................................................................................................... 96
Optical drive connector ........................................................................................... 98
Display assembly .................................................................................................. 100
5 Computer Setup (BIOS) and System Diagnostics ............................................................ 108
Using Computer Setup .......................................................................................................... 108
Starting Computer Setup ........................................................................................ 108
Navigating and selecting in Computer Setup ............................................................ 108
Restoring factory settings in Computer Setup .............................................................109
Updating the BIOS ................................................................................................ 110
Determining the BIOS version .................................................................. 110
Downloading a BIOS update ................................................................... 111
vi

Using System Diagnostics ...................................................................................................... 112
6 Specifications ............................................................................................................... 113
Computer specifications ........................................................................................................ 113
33.8-cm (13.3-in), HD display specifications ........................................................................... 114
35.6-cm (14.0-in), HD display specifications ........................................................................... 115
Hard drive specifications ...................................................................................................... 116
Blu-ray BD-R/RE DVD±RW SuperMulti DL Drive ........................................................................ 117
DVD±RW and CD-RW SuperMulti DL Combo Drive specifications .............................................. 118
Blu-ray ROM DVD±RW SuperMulti DL Drive ............................................................................ 119
DVD-ROM Drive specifications ............................................................................................... 120
Specification information in Device Manager .......................................................................... 121
7 Backup and recovery .................................................................................................... 122
Windows 7 ......................................................................................................................... 122
Backing up your information ................................................................................... 123
Performing a system recovery ................................................................................. 123
Using the Windows recovery tools ........................................................... 124
Using f11 recovery tools ......................................................................... 124
Using a Windows 7 operating system DVD (purchased separately) .............. 125
Windows Vista .................................................................................................................... 126
Backing up your information ................................................................................... 126
Performing a recovery ............................................................................................ 127
Using the Windows recovery tools ........................................................... 127
Using f11 recovery tools ......................................................................... 128
Using a Windows Vista operating system DVD (purchased separately) ......... 129
8 Power cord set requirements ........................................................................................ 130
Requirements for all countries and regions ............................................................................... 130
Requirements for specific countries and regions ....................................................................... 131
9 Recycling ...................................................................................................................... 132
Battery ................................................................................................................................ 132
Display ............................................................................................................................... 132
Index ............................................................................................................................... 138
vii

viii

1 Product description
Category Description 4430s
(UMA)
4330s
(UMA)
Product Name HP ProBook 4430s Notebook PC √
HP ProBook 4330s Notebook PC √
Processors Intel® Core™ i7 processor, Dual Core
2620M, 2.70-GHz (Turbo up to 3.40) processor 4-MB L3 cache, 4
threads
√√
Intel® Core i5 processors, Dual Core
2540M, 2.60-GHz (Turbo up to 3.30) processor 3-MB L3 cache, 4
threads
√√
2520M, 2.50-GHz (Turbo up to 3.20) processor 3-MB L3 cache, 4
threads
√√
2410M, 2.30-GHz (Turbo up to 2.90) processor 3-MB L3 cache, 4
threads
√√
Intel Core i3 processors, Dual Core
2310M, 2.10-GHz processor 3-MB L3 cache √√
Intel Celeron processor, Dual Core
B810, 1.60-GHz processor 2-MB L3 cache, 2 threads √√
Chipset Mobile Intel HM65 chipset √√
Graphics Intel HD Graphics 3000 (UMA) √√
Panel All display assemblies include 2 wireless local area network (WLAN)
antennas
√
33.8-cm (13.3-inch) HD, 1366x768 √
33.8-cm (13.3-inch) HD, 1366x768, includes camera √
33.8-cm (13.3-inch) HD, 1366x768, includes camera and WWAN √
√
33.8-cm (13.3-inch) HD, BrightView, 1366x768 √
33.8-cm (13.3-inch) HD, BrightView, 1366x768, includes camera √
1

Category Description 4430s
(UMA)
4330s
(UMA)
33.8-cm (13.3-inch) HD, BrightView, 1366x768, includes camera
and WWAN
√
35.6-cm (14.0-inch) HD, 1366x768 √
35.6-cm (14.0-inch) HD, 1366x768, with camera √
35.6-cm (14.0-inch) HD, BrightView, 1366x768 √
35.6-cm (14.0-inch) HD, BrightView, 1366x768, with camera √
Support privacy filter √√
Memory Two customer-accessible/upgradeable memory module slots
supporting up to 8 GB of RAM
√√
Supports dual-channel memory √√
PC3-10600, 1333-MHz, DDR3 √√
Supports the following configurations:
1333-MHz PC3-10600 DDR3:
●8192 (4096 × 2)
●4096 (2048 × 2)
●4096 (4096 × 1)
●3072 (2048 + 1024)
●2048 (2048 × 1)
●2048 (1024 × 2)
●1024 (1024 × 1)
√√
Brazil DDR3 PC3-10600 1333 Mhz:
●4096 (2048 × 2)
●4096 (4096 × 1)
●3072 (2048 + 1024)
●2048 (2048 × 1)
√
Hard drives Supports 9.5-mm or 7-mm, 6.35-cm (2.50-in) SATA hard drives with
HP DriveGuard
√√
Customer-accessible √√
2 Chapter 1 Product description

Category Description 4430s
(UMA)
4330s
(UMA)
Supports the following drives:
●750-GB, 7200-rpm
●500-GB, 7200-rpm
●320-GB, 7200-rpm
●250-GB, 7200-rpm
●640-GB, 5400-rpm
●500-GB, 5400-rpm
●320-GB, 5400-rpm
●250-GB, 5400-rpm
√√
Fixed optical drives Supports the following 12.7-mm SATA optical drives:
●DVD-ROM
●DVD+/-RW SuperMulti DL with LightScribe
●Blu-ray ROM DVD+/-RW SuperMulti DL with Lightscribe
●Blu-ray R/RE DVD +/-RW SuperMulti DL Drive
√√
Supports no optical drive option √√
Audio/Visual Integrated dual-array microphone (webcam models only) √√
Integrated mono (non-webcam models) √√
Stereo speakers (2) √√
Integrated webcam (720p HD) √√
Supports no camera option √√
Headphone and microphone jacks √√
Modem 56K V.92 MDC data/fax modem √√
Brazil RCTO (MDC1.5) √
Modem cable not included √√
Supports “No Modem” option √√
Ethernet Realtek RTL8151EH-CG 10/100/1000 √√
S3/S4/S5 wake on LAN √√
Ethernet cable not included √√
Wireless Integrated WLAN options by way of wireless module:
Two WLAN antennas built into display assembly √√
Supports “no WLAN” option √√
3

Category Description 4430s
(UMA)
4330s
(UMA)
Supports the following WLAN formats:
●Ralink 802.11 b/g/n 1×1
●Realtek 802.11 b/g/n 1×1
●Atheros 802.11 b/g/n +BT Combo
●Ralink 802.11 a/b/g/n +BT Combo
●Realtek 802.11 b/g/n +BT Combo
●Intel 802.11 a/b/g/n 2×2 +BT Combo
√√
Integrated WWAN options by way of wireless module:
Two WWAN antennas built into display assembly (world-wide 5
band, configured with panels on all units)
√
Subscriber identity module (SIM) security (customer-accessible in
battery bay)
√
Supports “no WWAN” option √
Supports the following WWAN modules:
●Qualcomm Gobi 3000 HSPA/CDMA with GPS
●Ericsson 5521 HSPA+
●Ericsson F3307-900
√
Integrated personal area network (PAN) options by way of Bluetooth®
module:
Bluetooth 3.0 only supported by combo card √√
External media card One ExpressCard 34mm slot √√
6-in-1 Digital Media Reader Slot √√
Ports Audio-in (stereo microphone) √√
Audio-out (stereo headphone) √√
RJ-11 (modem) √√
RJ-45 (Ethernet, includes link and activity lights) √√
USB 3.0 (1) √√
USB 2.0 (3) √√
VGA (Dsub 15-pin) supporting 1600 × 1200 external resolution at
75-GHz (hot plug/unplug with auto-detect)
√√
HDMI √√
Multi-pin AC port √√
Keyboard/pointing
devices
Full-sized keyboard √√
4 Chapter 1 Product description

Category Description 4430s
(UMA)
4330s
(UMA)
Touchpad includes: supports 2-way scroll with legend, taps enabled
by default, 2-finger scrolling and zoom enabled by default
√√
Power requirements Smart AC adapter with localized cable plug support (3-wire plug with
ground pin):
√√
65-W √√
9-cell, 93-Wh Li-ion battery √√
6-cell, 55-Wh Li-ion battery √√
6-cell, 47-Wh Li-ion battery √√
Security Integrated fingerprint reader √√
Intel AT support √√
Support Kensington security lock √√
Support no fingerprint reader option √√
Operating system Preinstalled:
Windows 7 Professional 32 with Microsoft® Basics √√
Windows 7 Professional 64 with Microsoft Basics √√
Windows 7 Home Premium 64 with Microsoft Basics √√
Windows 7 Home Premium 32 with Microsoft Basics √√
Windows Vista Home Basic 32 with Microsoft Basics √√
Novell™: SuSE Linux™ – SLED 11 √√
FreeDOS √√
Preinstalled with Microsoft Office:
Windows 7 Professional 32 with Microsoft Office 2010 Starter
MSNA
√
Windows 7 Professional 32 with Microsoft Office 2010 Starter EDGI √√
Windows 7 Professional 32 with Microsoft Office 2010 Starter √√
Windows 7 Professional 32 with Microsoft Office 2010 Personal √√
Windows 7 Professional 32 with Microsoft Office 2010 Home &
Business
√√
Windows 7 Professional 32 with Microsoft Office 2010 Professional √√
Windows 7 Professional 64 with Microsoft Office 2010 Starter
MSNA
√
Windows 7 Professional 64 with Microsoft Office 2010 Starter EDGI √√
Windows 7 Professional 64 with Microsoft Office 2010 Starter √√
Windows 7 Professional 64 with Microsoft Office 2010 Personal √√
5

Category Description 4430s
(UMA)
4330s
(UMA)
Windows 7 Professional 64 with Microsoft Office 2010 Home &
Business
√√
Windows 7 Professional 64 with Microsoft Office 2010 Professional √√
Windows 7 Home Premium 32 with Microsoft Office 2010 Starter
EDGI
√√
Windows 7 Home Premium 32 with Microsoft Office 2010 Starter √√
Windows 7 Home Premium 32 with Microsoft Office 2010 Personal √√
Windows 7 Home Premium 32 with Microsoft Office 2010 Home &
Business
√√
Windows 7 Home Premium 32 with Microsoft Office 2010
Professional
√√
Windows 7 Home Premium 64 with Microsoft Office 2010 Starter
EDGI
√√
Windows 7 Home Premium 64 with Microsoft Office 2010 Starter √√
Windows 7 Premium 64 with Microsoft Office 2010 Professional √√
Windows 7 Starter with Microsoft Office 2010 Starter √√
Windows 7 Home Basic 32 with Microsoft Office 2010 Starter EDGI √√
Windows 7 Home Basic 32 with Microsoft Office 2010 Starter √√
Windows Vista Basic 32 with Microsoft Office 2010 Starter √√
Windows Vista Basic 32 with Microsoft Office 2010 Personal √√
Windows Vista Basic 32 with Microsoft Office 2010 Home &
Business
√√
Windows Vista Basic 32 with Microsoft Office 2010 Professional √√
Windows 7 Starter with Office 2010 Preload √√
Windows 7 Starter with Office 2007 Ready - EDGI √√
Restore Media:
Windows 7 Professional 64 √√
Windows 7 Professional 32 √√
Windows 7 Home Basic 32 √√
Windows 7 Home Premium 64 √√
Windows 7 Home Premium 32 √√
Windows 7 Starter √√
DRDVD Windows 7 √√
Windows Vista – through Service only √√
6 Chapter 1 Product description

Category Description 4430s
(UMA)
4330s
(UMA)
Web-only support:
Windows XP Professional √√
Certified:
Microsoft WHQL √√
Serviceability End-user replaceable parts:
AC adapter √√
Battery (system) √√
Hard drive √√
Memory module √√
Optical drive √√
WLAN module √√
WWAN module, SIM √
Keyboard √√
7

2 External component identification
Display
Component Description
(1) Speakers (2) Produce sound.
(2) Internal display switch Turns off the display or initiates Sleep if the display is closed
while the power is on.
NOTE: The display switch is not visible from the outside of the
computer.
(3) WWAN antennas (2)* (select models only) Send and receive wireless signals to communicate with wireless
wide-area networks (WWAN).
(4) WLAN antennas (2)* Send and receive wireless signals to communicate with wireless
local area networks (WLAN).
(5) Internal microphone(s) (1 or 2 depending on
model)
Record sound.
8 Chapter 2 External component identification

Component Description
(6) Webcam light (select models only) On: The webcam is in use.
(7) Webcam (select models only) Records video and captures still photographs.
To use the webcam, select Start >All Programs >ArcSoft
TotalMedia Suite >WebCam Companion.
*The antennas are not visible from the outside of the computer. For optimal transmission, keep the areas immediately around
the antennas free from obstructions. To see wireless regulatory notices, refer to the section of the Regulatory, Safety, and
Environmental Notices that applies to your country or region. These notices are located in Help and Support.
Top
TouchPad
Component Description
(1) TouchPad on/off button Turns the TouchPad on and off.
(2) TouchPad Moves the pointer and selects or activates items on the
screen.
(3) Left TouchPad button Functions like the left button on an external mouse.
(4) Right TouchPad button Functions like the right button on an external mouse.
Top 9

Lights
Component Description
(1) TouchPad light ●Amber: The TouchPad is off.
●Off: The TouchPad is on.
(2) Caps lock light ●White: Caps lock is on.
●Off: Caps lock is off.
(3) Power light ●On: The computer is on.
●Blinking: The computer is in the Sleep state.
●Off: The computer is off or in Hibernation.
10 Chapter 2 External component identification

Component Description
(4) QuickWeb light ●On: The computer is on or the default Web browser is
in use.
●Blinking: When the QuickWeb button is pressed, the
light blinks 5 times, and then the default Web browser
opens.
NOTE: To use HP QuickWeb when the computer is off, HP
QuickWeb must be enabled in Computer Setup
(5) Wireless light ●White: An integrated wireless device, such as a wireless
local area network (WLAN) device and/or a
Bluetooth® device, is on.
●Amber: All wireless devices are off.
Top 11

Buttons and fingerprint reader (select models only)
Component Description
(1) Power button ●When the computer is off, press the button to turn on the
computer.
●When the computer is on, press the button briefly to
initiate Sleep.
●When the computer is in the Sleep state, press the
button briefly to exit Sleep.
●When the computer is in Hibernation, press the button
briefly to exit Hibernation.
If the computer has stopped responding and Windows®
shutdown procedures are ineffective, press and hold the
power button for at least 5 seconds to turn off the computer.
To learn more about your power settings:
●Windows 7—Select Start >Control Panel >
System and Security >Power Options.
●Windows Vista—Select Start >Control Panel >
System and Maintenance >Power Options
●Or refer to the HP Notebook Reference Guide.
12 Chapter 2 External component identification