HP Spectre 13x2 Pro Manual

HP Spectre 13 x2 PC Pro Ultrabook
Maintenance and Service Guide
IMPORTANT! This document is intended for
HP authorized service providers only.

© Copyright 2015 Hewlett-Packard
Development Company, L.P.
Bluetooth is a trademark owned by its
proprietor and used by Hewlett-Packard
Company under license. Intel and Core are U.S.
registered trademarks of Intel Corporation.
Microsoft and Windowsare U.S. registered
trademarks of Microsoft Corporation. SD Logo
is a trademark of its proprietor.
The information contained herein is subject to
change without notice. The only warranties for
HP products and services are set forth in the
express warranty statements accompanying
such products and services. Nothing herein
should be construed as constituting an
additional warranty. HP shall not be liable for
technical or editorial errors or omissions
contained herein.
Second Edition: May 2015
First Edition: November 2013
Document Part Number: 741475-002
Product notice
This guide describes features that are common
to most models. Some features may not be
available on your computer.
Not all features are available in all editions of
Windows 8. This computer may require
upgraded and/or separately purchased
hardware, drivers, and/or software to take full
advantage of Windows 8 functionality. See for
http://www.microsoft.com details.
Software terms
By installing, copying, downloading, or
otherwise using any software product
preinstalled on this computer, you agree to be
bound by the terms of the HP End User License
Agreement (EULA). If you do not accept these
license terms, your sole remedy is to return the
entire unused product (hardware and
software) within 14 days for a refund subject
to the refund policy of your place of purchase.
For any further information or to request a full
refund of the computer, please contact your
local point of sale (the seller).

Safety warning notice
WARNING! To reduce the possibility of heat-related injuries or of overheating the device, do not place the
device directly on your lap or obstruct the device air vents. Use the device only on a hard, flat surface. Do not
allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or
clothing, to block airflow. Also, do not allow the AC adapter to contact the skin or a soft surface, such as
pillows or rugs or clothing, during operation. The device and the AC adapter comply with the user-accessible
surface temperature limits defined by the International Standard for Safety of Information Technology
Equipment (IEC 60950).
iii

iv Safety warning notice

Table of contents
1 Product description ....................................................................................................................................... 1
2 External component identification ................................................................................................................. 4
Finding your hardware and software information ................................................................................................ 4
Locating hardware ............................................................................................................................... 4
Locating software ............................................................................................................................... 4
Tablet ..................................................................................................................................................................... 5
Display components ............................................................................................................................ 5
Edge components ................................................................................................................................ 7
Keyboard base ....................................................................................................................................................... 8
Top ....................................................................................................................................................... 8
Keys ................................................................................................................................................... 10
Lights ................................................................................................................................................. 11
TouchPad ........................................................................................................................................... 12
Left side ............................................................................................................................................. 13
Right side ........................................................................................................................................... 14
3 Illustrated parts catalog .............................................................................................................................. 15
Locating the serial number, product number, and model number .................................................................... 15
Tablet major components ................................................................................................................................... 16
Keyboard base major components ..................................................................................................................... 19
Cable Kit ............................................................................................................................................................... 21
Miscellaneous parts ............................................................................................................................................. 22
Sequential part number listing ........................................................................................................................... 23
4 Removal and replacement preliminary requirements ..................................................................................... 27
Tools required ...................................................................................................................................................... 27
Service considerations ........................................................................................................................................ 27
Plastic parts ....................................................................................................................................... 27
Cables and connectors ...................................................................................................................... 27
Grounding guidelines ........................................................................................................................................... 27
Electrostatic discharge damage ....................................................................................................... 27
Packaging and transporting guidelines ......................................................................... 29
Workstation guidelines ................................................................................ 29
v

5 Removal and replacement preliminary requirements ..................................................................................... 31
Tools required ...................................................................................................................................................... 31
Service considerations ........................................................................................................................................ 31
Plastic parts ....................................................................................................................................... 31
Cables and connectors ...................................................................................................................... 32
Drive handling ................................................................................................................................... 32
Grounding guidelines ........................................................................................................................................... 32
Electrostatic discharge damage ....................................................................................................... 32
Packaging and transporting guidelines ......................................................................... 34
Workstation guidelines ................................................................................ 34
Removal and replacement procedures ............................................................................................................... 35
Tablet component replacement procedures .................................................................................... 35
Back cover ....................................................................................................................... 36
Tablet battery ................................................................................................................. 37
Proximity sensor module ............................................................................................... 38
Webcamera/microphone module ................................................................................... 39
micro Solid-state drive (mSSD) ...................................................................................... 41
WLAN module .................................................................................................................. 42
WWAN module ................................................................................................................ 44
Power button board ........................................................................................................ 46
Heat sink ......................................................................................................................... 46
RTC battery ..................................................................................................................... 48
Volume button board ...................................................................................................... 49
TouchScreen board ......................................................................................................... 51
NFC module ..................................................................................................................... 51
Audio/power connector board ........................................................................................ 53
Vibrator module .............................................................................................................. 54
Docking connecter board ................................................................................................ 54
Display panel cable ......................................................................................................... 57
Card reader board ........................................................................................................... 57
Speakers ......................................................................................................................... 59
Wireless antennas .......................................................................................................... 60
System board .................................................................................................................. 62
Keyboard base component replacement procedures ...................................................................... 65
Bottom cover .................................................................................................................. 65
I/O board ......................................................................................................................... 66
TouchPad ........................................................................................................................ 68
Keyboard base battery ................................................................................................... 69
Power connector cable ................................................................................................... 70
USB board ........................................................................................................................ 71
HDMI/USB board ............................................................................................................. 73
vi

Hinge assembly ............................................................................................................... 74
Keyboard .............................................................................................................................................................. 75
6 Using Setup Utility (BIOS) and HP PC Hardware Diagnostics (UEFI) ................................................................... 78
Starting Setup Utility (BIOS) ................................................................................................................................ 78
Updating the BIOS ................................................................................................................................................ 78
Determining the BIOS version ........................................................................................................... 78
Downloading a BIOS update .............................................................................................................. 79
Using HP PC Hardware Diagnostics (UEFI) .......................................................................................................... 79
Downloading HP PC Hardware Diagnostics (UEFI) to a USB device .................................................. 80
7 Specifications ............................................................................................................................................. 81
8 Backing up, restoring, and recovering ........................................................................................................... 82
Creating recovery media and backups ................................................................................................................ 82
Creating HP Recovery media ............................................................................................................. 84
Restore and recovery .......................................................................................................................................... 84
Using Windows Refresh for quick and easy recovery ....................................................................... 85
Remove everything and reinstall Windows ...................................................................................... 86
Recovering using HP Recovery Manager .......................................................................................... 86
What you need to know .................................................................................................. 87
Using the HP Recovery partition to recover a minimized image
(select models only) ....................................................................................................... 87
Using HP Recovery media to recover ............................................................................. 87
Changing the computer boot order ................................................................................ 88
Removing the HP Recovery partition ................................................................................................ 88
9 Power cord set requirements ........................................................................................................................ 89
Requirements for all countries ........................................................................................................................... 89
Requirements for specific countries and regions ............................................................................................... 89
10 Recycling .................................................................................................................................................. 91
Index ............................................................................................................................................................. 92
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viii

1 Product description
Category Description
Product Name HP Spectre 13 x2 PC Pro Ultrabook
Processor Intel® Core® i5-4202Y 1.60-GHz processor (3.00-MB L3 cache, dual core, 4.5 W)
Intel Core i3-4012Y 1.50-GHz processor (3.00-MB L3 cache, dual core, 4.5 W)
Chipset Integrated system on chip (SoC) platform controller hub (PCH)
Graphics Internal graphics: Intel high-definition graphics
Support for HD decode, DX11, HDMI, and PX 5.0
Panel 13.3-in (1920×1080), full high-definition (FHD), light emitting diode (LED), AntiGlare (AG),
TouchScreen with MultiTouch enabled; 16:9 wide aspect ratio; typical brightness: 400 nits; slim
(3.0-mm), UWVA, support for eDP
13.3-in (1366×768), HD, LED, AG, TouchScreen with MultiTouch enabled; 16:9 wide aspect ratio;
typical brightness: 200 nits; slim (3.0-mm), support for eDP
Memory Memory is non-accessible/upgradable
Support for DDR3L-1600MHz dual channel, 4-GB 1600-MHZ 1.35 v DDR3L 256-MB×16×8 pcs
memory IC
Support for maximum 8192-MB of system RAM
Storage Tablet: Support for the following mSATA3 solid-state drives:
●128-MB EM (MLC mSATA)
●128-MB
●64-MB
Keyboard base: Optional support for a 5.0-mm (0.2 in), 500-GB, 5400-rpm, SATA hard drive
Optical drive Not supported
Audio and video Integrated HP TrueVision webcamera (2.0 megapixels, FHD, 1080p by 30 frames per second),
fixed (no tilt), with activity light
Dual array digital microphones with appropriate echo-cancellation and noise-
suppression software
Two speakers (front-facing)
Beats audio
Support for MP3, AAC, AAC+, EAAC+, OGG, and MIDI formats
Ethernet Not supported
Wireless Integrated wireless local area network (WLAN) options by way of wireless module
Two WLAN antennas built into tablet
Support for the following WLAN formats:
●Broadcom BCM4352 802.11ac 2×2 Wi-Fi + BT 4.0 Combo Adapter
●Intel Dual Band Wireless-AC 7260 802.11 ac 2×2 WiFi + BT 4.0 Combo Adapter
1

Category Description
●Intel Wireless-N 7260BN 802.11 b/g/n 2×2 WiFi + BT 4.0 Combo Adapter
Integrated wireless wide area network (WWAN) options by way of wireless module
Two WLAN antennas built into tablet
Support for the following WWAN formats:
●HP hs3110 HSPA+ Mobile Broadband Module
●HP lt4112 LTE/HPSA+ Mobile Broadband Module
Sensors Accelerometer
Ambient light sensor (ALS)
Digital compass
Gyroscope
Near field communication (NFC)
External media cards HP multiformat Micro Digital Media Reader Slot with push-push technology. Reads data from and
writes data to digital memory cards such as Secure Digital (SD).
Ports Tablet:
●Audio: one combo audio-out (headphone)/audio-in (microphone) jack, supports Beats
audio, voice recognition, and jack auto-detection
●Docking connector: supports keyboard base capabilities (charging, audio-out, and video-
out)
Keyboard base:
●Audio: one combo audio-out (headphone)/audio-in (microphone) jack, supports Beats audio
and voice recognition yes
●Docking connector: supports keyboard base capabilities (charging, audio-out, and video-
out) yes
●HDMI: v. 1.4, supporting up to 1080p at 60 Hz yes
●RJ45/Ethernet
●USB: USB 3.0 (2) yes
●Video: VGA (Dsub 15-pin) supporting 1920×1200 external resolution at 60 Hz, hot plug/
unplug and auto-detection for correct output to wide-aspect vs. standard aspect video
Keyboard/pointing devices Full-size, island-style keyboard (no numerical keypad)
Clickpad with image sensor
Clickpad requirements:
●MultiTouch gestures enabled
●Taps enabled as default
Power requirements Support for the following AC adapters:
●65-W HP Smart AC adapter (non-PFC, 4.5-mm)
●65-W HP Smart AC adapter (non-PFC, EM, 4.5-mm)
Support for a 3-cell, 32-Wh, 2.96-Ah, Li-ion battery for use only in the tablet (includes cable)
Support for a 3-cell, 33-Wh, 3.05-Ah, Li-ion battery for use only in the keyboard base
(includes cable)
2 Chapter 1 Product description

Category Description
Security Support for Trust Platfom Module (TPM)
Operating system Preinstalled:
●Windows 8 Professional 64-bit
●Windows 8 Standard 64-bit
Serviceability End user replaceable part: AC Adapter
3

2 External component identification
Finding your hardware and software information
Locating hardware
To find out what hardware is installed on your computer:
1. From the Start screen, type c, and then select Control Panel.
2. Select System and Security, and then in the System area, click Device Manager. A list reveals all the
devices installed on your computer.
Locating software
To find out what software is installed on your computer:
Mode Steps
1. From the Start screen, right-click using the mouse.
– or –
Swipe from the top of the TouchPad to reveal all apps.
2. Select the All apps icon.
1. From the Start screen, gently swipe your finger from the top edge or the bottom edge of the display bezel
onto the screen.
2. Tap All apps.
4 Chapter 2 External component identification

Tablet
Display components
Item Component Description
(1) WLAN antennas (2)* Send and receive wireless signals to communicate
with WLANs.
(2) Internal microphones (2) Record sound.
(3) Webcamera light On: The webcamera is in use.
(4) HP TrueVision HD Webcamera Records video, captures still photographs, and allows you to
video conference and chat online using streaming video.
Swipe from the right edge of the TouchPad or TouchScreen
to display the charms, tap Search, and then tap the search
box. type c, and then select CyberLink YouCam from the list
of applications.
– or –
From the Start screen, type c, and then select Camera from
the list of applications.
(5) Ambient light sensor The ambient light sensor automatically adjusts the
display brightness based on the lighting conditions in
your environment.
(6) Speakers (2) Produce sound.
(7) Windows button Minimizes all open applications and displays the Start screen.
*The antennas are not visible from the outside of the computer. For optimal transmission, keep the areas immediately around the
antennas free from obstructions. For wireless regulatory notices, see the section of the Regulatory, Safety, and Environmental Notices
Tablet 5

Item Component Description
that applies to your country or region. To access this guide, from the Start screen, type support, select the HP Support Assistant
app, select My computer, and then select User guides.
6 Chapter 2 External component identification

Edge components
Item Component Description
(1) Power button ●When the computer is off, press the button to turn on
the tablet.
●When the computer is on, press the button briefly to
initiate Sleep.
CAUTION: Pressing and holding down the power
button will result in the loss of unsaved information.
●If the computer has stopped responding and Microsoft
Windows shutdown procedures are ineffective, press
and hold the power button down for at least 5 seconds
to turn off the tablet.
Swipe from the right edge of the TouchPad or TouchScreen
to display the charms, tap Search, and then tap the search
box. In the search box, type power, select Settings, and
then select Power options.
– or –
To learn more about your power settings, on the Start
screen, type p. In the search box, type power, select
Settings, and then select Power options.
(2) Audio-out (headphone) jack/Audio-in
(microphone) jack
Connects optional powered stereo speakers, headphones,
earbuds, a headset, or a television audio cable. Also connects
an optional headset microphone. This jack does not support
optional microphone-only devices.
WARNING! To reduce the risk of personal injury, adjust the
volume before putting on headphones, earbuds, or a
headset. For additional safety information, refer to the
Regulatory, Safety, and Environmental Notices. To access this
guide, from the Start screen, type support, select the HP
Support Assistant app, select My computer, and then select
User guides.
Tablet 7

Item Component Description
NOTE: When a device is connected to the jack, the
computer speakers are disabled.
NOTE: Be sure that the device cable has a 4-conductor
connector that supports both audio-out (headphone) and
audio-in (microphone).
(3) Power connector Connects an AC adapter.
(4) Alignment post connectors (2) Align and attach the tablet to the keyboard base.
(5) Docking port/power connector Connects the tablet to the keyboard base and connects an AC
adapter.
(6) SIM slot (select models only) Supports a wireless subscriber identity module (SIM).
(7) Micro SD Card Reader Supports micro SD cards.
(8) Volume button Controls speaker volume on the tablet.
●To increase speaker volume, press the + edge of
the button.
●To decrease speaker volume, press the – edge of
the button.
Keyboard base
Top
Item Component Description
(1) Alignment posts Align and attach the tablet to the keyboard base.
8 Chapter 2 External component identification

Item Component Description
(2) Release latch Releases the tablet. To release the tablet, slide the release
latch to the left.
(3) Docking connector Connects the tablet to the keyboard base.
Keyboard base 9

Keys
Item Component Description
(1) esc key Displays system information when pressed in combination
with the fn key (select models only).
(2) fn key Executes frequently used system functions when pressed
in combination with the bkey or the esc key (select
models only).
(3) Windows key Returns you to the Start screen from an open app or the
Windows desktop.
NOTE: Pressing the Windows key again will return you to
the previous screen.
(4) Action keys Execute frequently used system functions.
NOTE: Action keys do not display or function on the on-
screen keyboard of the tablet.
10 Chapter 2 External component identification

Lights
Item Component Description
(1) Caps lock light ●White: Caps lock is on.
●Off: Caps lock is off.
(2) Mute light ●Amber: Computer sound is off.
●Off: Computer sound is on.
(3) Wireless light On: An integrated wireless device, such as a WLAN device
and/or a Bluetooth device, is on.
NOTE: On some models, the wireless light is amber when
all wireless devices are off.
Keyboard base 11

TouchPad
Item Component Description
(1) TouchPad zone Reads your finger gesture to move the pointer or activate
items on the screen.
(2) Left TouchPad button Functions like the left button on an external mouse.
(3) Right TouchPad button Functions like the right button on an external mouse.
12 Chapter 2 External component identification