HP HC271p User manual

User Guide
HP HC271
HP HC271p
Clinical Review Monitor

© Copyright 2019 HP Development Company,
L.P.
HDMI, the HDMI Logo and High-Denition
Multimedia Interface are trademarks or
registered trademarks of HDMI Licensing LLC.
Windows is either a registered trademark or
trademark of Microsoft Corporation in the
United States and/or other countries.
The information contained herein is subject to
change without notice. The only warranties for
HP products and services are set forth in the
express warranty statements accompanying
such products and services. Nothing herein
should be construed as constituting an
additional warranty. HP shall not be liable for
technical or editorial errors or omissions
contained herein.
Legal Manufacturer: HP Inc., 1501 Page Mill
Road, Palo Alto, CA 94304, P.C. 94304–1112,
Palo Alto, United States
Product notice
This guide describes features that are common
to most models. Some features may not be
available on your product. To access the latest
user guide, go to http://www.hp.com/support,
and follow the instructions to nd your
product. Then select User Guides.
First Edition: August 2018
Second Edition: October 2018
Third Edition: April 2019
Version: A, August 2018
Version: B, October 2018
Version: C, April 2019
Document Part Number: L26804-003

About This Guide
This guide provides information on monitor features, setting up the monitor, using the software and technical
specications.
WARNING! Indicates a hazardous situation that, if not avoided, could result in death or serious injury.
CAUTION: Indicates a hazardous situation that, if not avoided, could result in minor or moderate injury.
IMPORTANT: Indicates information considered important but not hazard-related (for example, messages
related to property damage). An Important alert warns the user that failure to follow a procedure exactly as
described could result in loss of data or in damage to hardware or software. Also contains essential
information to explain a concept or to complete a task.
NOTE: Contains additional information to emphasize or supplement important points of the main text.
TIP: Provides helpful hints for completing a task.
This product incorporates HDMI technology.
iii

iv About This Guide

Table of contents
1 Getting Started ............................................................................................................................................. 1
Important safety information ............................................................................................................................... 1
Classication .......................................................................................................................................................... 2
Indications for use/intended use ........................................................................................................................... 2
Monitor kit contents ............................................................................................................................................... 2
Explanation of symbols used ................................................................................................................................ 3
Symbols on the device ......................................................................................................................... 3
Symbols on the box ............................................................................................................................. 4
Disposal of waste equipment by users ................................................................................................................. 5
FCC Statement ........................................................................................................................................................ 5
EMC Notice ............................................................................................................................................................. 6
Electromagnetic emissions ................................................................................................................. 6
Electromagnetic immunity .................................................................................................................. 6
Recommended separation distance ...................................................................................................................... 7
Product features and components ........................................................................................................................ 9
Features ............................................................................................................................................... 9
Front panel controls .......................................................................................................................... 10
Reassigning the Function buttons .................................................................................. 10
Rear and side components ................................................................................................................ 11
Setting up the monitor ........................................................................................................................................ 11
Use caution when setting up the monitor ........................................................................................ 11
Connecting the cables ....................................................................................................................... 12
Connecting USB devices .................................................................................................................... 14
Turning on the monitor ..................................................................................................................... 15
Mounting the monitor ....................................................................................................................... 15
Attaching the monitor stand ............................................................................................................. 16
Removing the monitor stand ............................................................................................................ 16
Installing a security cable lock .......................................................................................................... 17
Mounting the monitor head .............................................................................................................. 17
HP watermark and image retention policy ....................................................................................... 18
2 Using the monitor ........................................................................................................................................ 19
Downloading the monitor drivers ....................................................................................................................... 19
Using the on-screen display (OSD) menu ............................................................................................................ 19
Using color options .............................................................................................................................................. 20
Using Auto-Sleep Mode ....................................................................................................................................... 20
v

Using the sanitization function ........................................................................................................................... 21
3 Support and troubleshooting ........................................................................................................................ 22
Solving common problems .................................................................................................................................. 22
Button lockouts ................................................................................................................................................... 22
Contacting support .............................................................................................................................................. 23
Preparing to call technical support ..................................................................................................................... 23
Locating the serial number and product number ............................................................................................... 23
4 Maintaining the monitor .............................................................................................................................. 24
Maintenance guidelines ....................................................................................................................................... 24
Cleaning the monitor ......................................................................................................................... 24
Updating the sanitization log ............................................................................................................ 25
Shipping the monitor ......................................................................................................................... 25
Appendix A Technical specications ................................................................................................................. 26
Preset display resolutions ................................................................................................................................... 27
Energy saver feature ........................................................................................................................................... 28
Appendix B Accessibility ................................................................................................................................. 30
Accessibility ......................................................................................................................................................... 30
Finding the technology tools you need ............................................................................................ 30
Our commitment ............................................................................................................................... 30
International Association of Accessibility Professionals (IAAP) ....................................................... 30
Finding the best assistive technology .............................................................................................. 31
Assessing your needs ..................................................................................................... 31
Accessibility for HP products .......................................................................................... 31
Standards and legislation .................................................................................................................................... 32
Standards .......................................................................................................................................... 32
Mandate 376 – EN 301 549 ............................................................................................ 32
Web Content Accessibility Guidelines (WCAG) ................................................................ 32
Legislation and regulations .............................................................................................................. 32
United States ................................................................................................................... 33
21st Century Communications and Video Accessibility Act (CVAA) ............................... 33
Canada ............................................................................................................................. 33
Europe ............................................................................................................................. 34
United Kingdom .............................................................................................................. 34
Australia .......................................................................................................................... 34
Worldwide ....................................................................................................................... 34
Useful accessibility resources and links .............................................................................................................. 35
vi

Organizations .................................................................................................................................... 35
Educational institutions .................................................................................................................... 35
Other disability resources ................................................................................................................. 35
HP links .............................................................................................................................................. 35
Contacting support .............................................................................................................................................. 36
vii

viii

1 Getting Started
Important safety information
A power cord is included with the monitor. If another cord is used, use only a power source and connection
appropriate for this monitor. For information about the correct power cord set to use with the monitor, see
the Product Notices provided in your documentation kit.
WARNING! To reduce the risk of electric shock or damage to the equipment:
• Plug the power cord into an AC outlet that is easily accessible at all times.
• Disconnect power from the computer by unplugging the power cord from the AC outlet.
• If your power cord has a 3-pin attachment plug, plug the cord into a grounded (earthed) 3-pin outlet. Do not
disable the power cord grounding pin, for example, by attaching a 2-pin adapter. The grounding pin is an
important safety feature.
Installations must be set up by qualied personnel only. It is the responsibility of the operating institution to
choose qualied personnel for installation and operation of the device.
The device must be operated within the operating conditions specied by HP only. Never place the device onto
heat-emitting objects like radiators or heating ventilators. The environmental temperature must not exceed
the maximum temperatures indicated in this guide. Never place the device into a closed surrounding housing
unless it is ventilated enough to assure an operational temperature below the allowed maximum.
For your safety, do not place anything on power cords or cables. Arrange them so that no one may
accidentally step on or trip over them. Do not pull on a cord or cable. When unplugging from the AC outlet,
grasp the cord by the plug.
To reduce the risk of serious injury, read the Safety & Comfort Guide (provided with your user guides). It
describes proper workstation setup and proper posture, health, and work habits for computer users. The
Safety & Comfort Guide also provides important electrical and mechanical safety information. The Safety &
Comfort Guide is also available on the Web at http://www.hp.com/ergo.
IMPORTANT: For the protection of the monitor, as well as the computer, connect all power cords for the
computer and its peripheral devices (such as a monitor, printer, scanner) to some form of surge protection
device such as a power strip or uninterruptible power supply (UPS). Not all power strips provide surge
protection; the power strips must be specically labeled as having this capability. Use a power strip whose
manufacturer oers a damage replacement policy so you can replace the equipment if surge protection fails.
Use the appropriate and correctly sized furniture designed to properly support your HP LCD monitor.
WARNING! No modication of this equipment is allowed.
WARNING! Do not modify this equipment without authorization of the manufacturer.
WARNING! If this equipment is modied, appropriate inspection and testing must be conducted to ensure
continued safe use of the equipment.
Important safety information 1

WARNING! LCD monitors that are inappropriately situated on dressers, bookcases, shelves, desks, speakers,
chests, or carts may fall over and cause personal injury.
Care should be taken to route all cords and cables connected to the LCD monitor so that they cannot be pulled,
grabbed, or tripped over.
Insuicient system conguration can result in the risk of exposure to an unacceptable high leakage current
for the patient.
All equipment connected to this monitor must be certied according to international standards IEC60601-1,
IEC60950 or other IEC/ISO standards applicable to the equipment.
All congurations of equipment must comply with the system standard IEC60601-1. Connecting any
additional equipment to the signal input port or signal output port of this monitor is considered conguring a
medical system. Therefore, the system must comply with the requirements of the system standard
IEC60601-1. For HP support, go to http://www.hp.com/support or contact your local representative.
Classication
●Type of protection against electric shock: Class 1
●The degree of protection against electric shock: No Applied Part
●The mode of operation: Continuous Operation
Indications for use/intended use
●This monitor is intended for healthcare professionals viewing patient information, records, medical
examination images, or results in a hospital or clinical medical environment.
●This monitor is not intended for use in the primary interpretation or diagnosis of medical images for
human diseases or injury.
●Do not operate this monitor with any surgical, life-support, or radiological equipment (mammography
equipment included).
●Do not use this monitor with radiology, pathology, or mammography systems for patient diagnosis
purposes.
Monitor kit contents
The monitor ships with the following items:
●Documentation kit
●Quick Setup guide
●VGA video cable
●DisplayPort video cable
●HDMI video cable
●Power cord
●USB Type-A– to –USB Type-B cable
2 Chapter 1 Getting Started

Explanation of symbols used
Symbols on the device
Table 1-1 Symbols and descriptions
Symbol Description
Warning, electric shock hazard
Caution
Stand-by
IEC 60417–5009 compliance
EU Direct 2014/30/EU, 2014/35/EU compliance
CSA C22.2 No. 60950–1–07/UL 60950–1, 2nd Edition: Information
Technology Equipment — Safety — Part 1: General Requirements compliance
Manufacturer (Manufacturer name and address information)
Manufacturing date
Device serial number
Consult instructions for use
Disposal information
This device must not be thrown in the trash but must be recycled, according to the European
WEEE (Waste Electrical and Electronic Equipment) directive.
US FDA Part 15 and Part 18 of the FCC rules (Class B) compliance
Explanation of symbols used 3

Table 1-1 Symbols and descriptions (continued)
Symbol Description
Alternating current
DisplayPort connector
HDMI connector (High-Denition Multimedia Interface)
VGA connector
USB (upstream) connector
Security cable slot
Symbols on the box
Table 1-2 Symbols and descriptions
Symbol Description
Temperature limitation
Atmospheric pressure limitation
Humidity limitation
Fragile, handle with care
Keep dry
Stacking limit by mass
This side up
4 Chapter 1 Getting Started

Table 1-2 Symbols and descriptions (continued)
Symbol Description
Pallet stackings
Manufacturing date
Device serial number
Consult instructions for use
Disposal of waste equipment by users
This symbol means do not dispose of your product with your other household waste. Instead, you should
protect human health and the environment by handing over your waste equipment to a designated collection
point for the recycling of waste electrical and electronic equipment. For more information, please contact
your household waste disposal service or go to http://www.hp.com/recycle.
FCC Statement
This device complies with Part 15 and Part 18 of the FCC Rules. Operation is subject to the following two
conditions: (1) this device may not cause harmful interference, and (2) this device must accept any
interference received, including interference that may cause undesired operation.
Disposal of waste equipment by users 5

EMC Notice
Electromagnetic emissions
The HC271/HC271p monitors are intended for use in the electromagnetic environment specied below. The
customers or the users of the HC271/HC271p monitors should assure that they are used in such an
environment.
Table 1-3 Electromagnetic emissions
Emissions test Compliance Electromagnetic environment - Guidance
RF emissions
CISPR 11
Group 1 The HC271/HC271p uses RF energy only
for its internal function. Therefore, its RF
emissions are very low and are not likely to
cause any interference in nearby electronic
equipment.
RF emissions
CISPR 11
Class B The HC271/HC271p is suitable for use in all
establishments, including domestic
establishments and those directly
connected to the public low-voltage power
supply network that supplies buildings
used for domestic purposes.
Harmonic emissions
IEC 61000–3–2
Class D
Voltage uctuations/ icker emissions
IEC 61000–3–3
Complies
Electromagnetic immunity
Table 1-4 Electromagnetic immunity
Immunity test
IEC 60601–1–2:2014 Test
levels Compliance level
Electromagnetic environment
— Guidance
Electrostatic discharge (ESD)
IEC 61000–4–2
±8 kV contact
±15 kV air
±8 kV contact
±15 kV air
Floors should be wood,
concrete or ceramic tile. If
oors are covered with
synthetic material, the relative
humidity should be at least
30%.
Electrical fast transient/burst
IEC 61000–4–4
±2 kV for power supply lines ±2 kV for power supply lines The main power quality should
be that of a typical commercial
or hospital environment.
Surge
IEC 61000–4–5
±1 kV line(s) to line(s)
±2 kV line(s) to earth
±1 kV line(s) to line(s)
±2 kV line(s) to earth
The main power quality should
be that of a typical commercial
or hospital environment.
Voltage dips, short
interruptions and voltage
variations on power supply
input lines
IEC 61000–4–11
< 5% UT 1 (> 95% dip in UT) for
0.5 cycle
40% UT (60% dip in UT) for 5
cycles
70% UT (30% dip in UT) for 25
cycles
< 5% UT 1 (> 95% dip in UT) for
250 cycles
< 5% UT 1 (> 95% dip in UT) for
0.5 cycle
40% UT (60% dip in UT) for 5
cycles
70% UT (30% dip in UT) for 25
cycles
< 5% UT 1 (> 95% dip in UT) for
250 cycles
The main power quality should
be that of a typical commercial
or hospital environment. If the
user of the HC271/HC271p
requires continued operation
during interruptions in the main
power, it is recommended that
the HC271/HC271p be powered
from an uninterruptible power
supply or a battery.
6 Chapter 1 Getting Started

Table 1-4 Electromagnetic immunity (continued)
Immunity test
IEC 60601–1–2:2014 Test
levels Compliance level
Electromagnetic environment
— Guidance
Power frequency (50 Hz)
magnetic eld IEC 61000–4–8
30 A/m 30 A/m Power frequency magnetic
elds should be at least
characteristic of a typical
location in a typical commercial
or hospital environment.
Conducted RF induced by RF
elds
IEC 61000–4–6
3Vrms 150 kHz -80 MHz, 6Vrms
ISM and Amateur Radio Bands
3Vrms 150 kHz -80 MHz, 6
Vrms
ISM and Amateur Radio Bands
Portable and mobile RF
communications equipment
should be used no closer to any
part of the HC271/HC271p,
including cables, than the
recommended separation
distance calculated from the
equation appliance to the
frequency of the transmitter.
Recommended separation
distance:
d= 1.2 √P
d= 1.2 √P 80 MHz to 800 MHz
d= 2.3√P 800 MHz to 2.7 GHz
Where P is the maximum power
in watts (W), d is the
recommended separation
distance in meters (m), and E is
the immunity test level in V/m.
Field strengths from xed RF
transmitters, as determined by
an electromagnetic site survey,
should be less than the
compliance level in each
frequency range. Interference
may occur in the vicinity of
equipment marked with the
following symbol:
Radiated RF EM elds and
Proximity elds from RF
wireless communications
equipment
IEC 61000–4–3
10V/m, 80 MHz - 2.7 GHz
80% AM 1kHz
10V/m
80 MHz - 2.7 GHz
385 MHz (18Hz Pulse
Modulation)
27 V/m
450 MHz (FM+/- 5KHz deviation
1 kHz sine)
28 V/m
710 MHz (217 Hz PM) 9 V/m
745 MHz (217 Hz PM) 9 V/m
780 MHz (217 Hz PM) 9 V/m
810 MHz (18 Hz PM) 28 V/m
870 MHz (18 Hz PM) 28 V/m
930 MHz (18 Hz PM) 28 V/m
1720 MHz (217 Hz PM) 28 V/m
1845 MHz (217 Hz PM) 28 V/m
1970 MHz (217 Hz PM) 28 V/m
2450 MHz (217 Hz PM) 28 V/m
5240 MHz (217 Hz PM) 9 V/m
5500 MHz (217 Hz PM) 9 V/m
5785 MHz (217 Hz PM) 9 V/m
Recommended separation distance
The HC271/HC271p monitor is intended for use in an electromagnetic environment in which radiated RF
disturbances are controlled. The customer or the user of the HC271/HC271p monitor can help prevent
electromagnetic interference by maintaining a minimum distance between portable and mobile RF
communications equipment (transmitters) and the HC271/HC271p monitor as recommended below,
according to the maximum output power of the communications equipment.
Recommended separation distance 7

Table 1-5 Recommended separation distance
Rated maximum output power
of transmitter (W) Separation distance according to frequency of transmitter (m)
150 kHz to 80 MHz
d=1.2√P
80 MHz to 800 MHz
d=1.2√P
800 MHz to 2.7 GHz
d=2.3√P
0.01 0.12 0.12 0.23
0.1 0.38 0.38 0.73
1 1.2 1.2 2.3
10 3.8 3.8 7.3
100 12 12 23
For transmitters rated at a maximum output power not listed above, the recommended separation distance “d” in meters (m) can be
estimated using the equation applicable to the frequency of the transmitter, where “P” is the maximum output power rating of the
transmitter in watts (W) according to the transmitter manufacturer.
NOTE: At 80 MHz and 800 MHz, the separation distance for the higher frequency range applies.
NOTE: These guidelines may not apply in all situations. Electromagnetic propagation is aected by absorption and reection from
structures, objects, and people.
8 Chapter 1 Getting Started

Product features and components
Features
The monitor features include the following:
●68.6 cm (27.0-inch) diagonal viewable area with 2560 × 1440 resolution, plus full-screen support for
lower resolutions; custom scaling for maximum image size while preserving original aspect ratio
●Nonglare panel with an LED backlight
●Wide viewing angle to allow viewing from a sitting or standing position, or moving from side to side
(models with embedded privacy lters are limited to a 60–degree horizontal viewing angle)
●Embedded privacy lter behind the cover glass (select models)
●Edge-to-edge anti-glare cover glass
●IP protection: IP32 for LCD monitor, front cover glass only
●Optional stand sold separately, with tilt capability, pivot capability to rotate the monitor from landscape
to portrait, swivel and height adjustment capabilities
●HP Quick Release 2 device to quickly attach the monitor head to the stand (sold separately) with a simple
click, and then remove it with the convenient sliding tab release
●DisplayPort, High–Denition Multimedia Interface (HDMI), and VGA video inputs with cables included
●USB 2.0 hub with one USB 2.0 Type-B upstream port (connects the monitor to the source device) and
two USB Type-A downstream ports (connect to USB devices)
●USB 2.0 Type-B– to –Type-A cable provided to connect the monitor’s USB hub to the USB connector on
the computer
●Hospital grade power cord
WARNING! Grounding reliability can only be achieved when the equipment is connected to an
equivalent receptacle marked hospital only or hospital grade.
●Four Function buttons, three that can be recongured to quickly allow selection of the most commonly
used operations.
●Capacitive on-screen display (OSD) buttons
CAUTION: Do not touch the patient and this medical device at the same time.
●Plug and Play capability if supported by your operating system
●100 mm integrated VESA mounting
●Security cable slot on the rear of the monitor for an optional security cable lock
●On-screen display (OSD) adjustments in several languages for easy setup and screen optimization
●High Bandwidth Digital Content Protection (HDCP) copy protection on all digital inputs
●Compliance with Digital Imaging and Communications in Medicine Part 14 (DICOM) for use in healthcare
clinical reviews by healthcare professionals in peer consultation and patient consultation (on HP HC271
model without privacy lter)
●Compliance with IEC 60601–1
Product features and components 9

●Expected service life: 5 years
●Energy saver feature to meet requirements for reduced power consumption
NOTE: For safety and regulatory information, see the Product Notices provided in your documentation kit.
To access the latest user guide, go to http://www.hp.com/support, and follow the instructions to nd your
product. Then select User Guides.
Front panel controls
Table 1-6 Front panel controls and their descriptions
Control Function
1 Function buttons (4) Use these buttons to navigate through the OSD menu based on the indicators next to the
buttons that are activated while the OSD menu is open.
NOTE: To activate the Function buttons, press any of the buttons so that the button
labels appear on the right side of the screen and the button LEDs are lit.
Menu button Opens the OSD menu, selects a menu item from the OSD menu, or closes the OSD menu.
Sanitization button
Assignable Function button 1
Places an entry in the rst sanitization log list and resets the timer.
Next Active Input button
Assignable Function button 2
Navigates through the OSD menu and selects a video input source.
Information button
Assignable Function button 3
Opens the Information menu.
2 Power button Turns the monitor on or o.
White: The monitor is on.
O: The monitor is o.
Amber: The monitor is in sleep mode.
Reassigning the Function buttons
You can change the three assignable Function buttons from their default values so that when the buttons are
activated you can quickly access commonly used menu items. You can not reassign the Menu button.
10 Chapter 1 Getting Started

To recongure Function buttons:
1. Press one of the four front panel Function buttons to activate the buttons, and then press the Menu
button to open the OSD menu.
2. In the OSD menu, select Menu Control, select Assign Buttons, and then select one of the available
options for the button you want to reassign.
NOTE: To view an OSD menu simulator, visit the HP Customer Self Repair Services Media Library at
http://www.hp.com/go/sml.
Rear and side components
Table 1-7 Rear and side components and their descriptions
Component Function
1 Power connector Connects a power cord.
2 DisplayPort port Connects a DisplayPort cable to the source device.
3 HDMI port Connects an HDMI cable to the source device.
4 VGA port Connects a VGA cable to the source device.
5 USB Type-B port
(upstream)
Connects a USB Type-B cable to a source device to enable the monitor USB
hub.
6 USB Type-A ports (2)
(downstream)
Connect USB devices to the monitor USB hub.
Setting up the monitor
To set up the monitor, ensure that the power is turned o to the monitor, computer system, and other
attached devices, and then follow the instructions below.
Use caution when setting up the monitor
To prevent damage to the monitor, do not touch the surface of the LCD screen. Pressure on the screen may
cause nonuniformity of color or disorientation of the liquid crystals. If this occurs, the screen will not recover
to its normal condition.
Setting up the monitor 11

If installing a stand (sold separately), position the monitor facedown on a at surface covered with protective
sheet foam or a nonabrasive cloth. This prevents the screen from getting scratched, defaced, or broken and
prevents damage to the control buttons.
Connecting the cables
1. Place the monitor in a convenient, well-ventilated location near the computer.
2. Connect a video cable.
NOTE: The monitor will automatically determine which inputs have valid video signals. The inputs can
be selected through the OSD menu by pressing the Menu button and selecting Input Control.
●Connect one end of a DisplayPort cable to the DisplayPort port on the rear of the monitor and the
other end to the DisplayPort port on the source device.
●Connect one end of an HDMI cable to the HDMI port on the back of the monitor and the other end to
the HDMI port on the source device.
12 Chapter 1 Getting Started