HP D5970A - NetServer - LCII User manual

HP Netserver LP 2000r
User Guide
(1.13 and 1.26 GHz)
Online Version: 2.0
Last Updated: June 2001

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Hewlett-Packard Company
Network Server Division
Technical Communications/ MS 45SLE
10955 Tantau Avenue
Cupertino, California 95014 USA
© Copyright 2001, Hewlett-Packard Company.
Audience Assumptions
This guide is for the person who installs, administers, and troubleshoots LAN servers.
Hewlett-Packard Company assumes you are qualified in the servicing of computer
equipment and trained in recognizing hazards in products with hazardous energy levels.

iii
Contents
1Controls, Ports, and Indicators ...................................................................... 1
Introduction ........................................................................................................ 1
Front Panel ........................................................................................................ 1
Rear Panel......................................................................................................... 4
Applying Power to the HP Netserver ................................................................. 6
Powering-Up the HP Netserver ..................................................................... 6
Powering-Down the HP Netserver ................................................................ 6
Connecting AC Power to Multiple-Server Configurations ............................. 7
Sleep States (ACPI) ...................................................................................... 7
2Opening and Closing the HP Netserver ........................................................ 9
Introduction ........................................................................................................ 9
Removing the Front Bezel ................................................................................. 9
Replacing the Front Bezel ............................................................................... 10
Removing the Top Cover................................................................................. 10
Replacing the Top Cover................................................................................. 11
Removing the Rear Chassis Blower/Bracket and Air Flow Guide................... 13
Replacing the Rear Chassis Blower/Bracket and Air Flow Guide................... 14
Removing the PCI Card Cage ......................................................................... 14
Replacing the PCI Card Cage ......................................................................... 15
3Installing Mass Storage Devices.................................................................. 17
Introduction ...................................................................................................... 17
Tools Required ............................................................................................ 17
Mass Storage Guidelines ............................................................................ 17
Boot Priority ................................................................................................. 19
Hardware Mirroring...................................................................................... 20
Installing Hot Swap Hard Drives...................................................................... 21
Removing Hot Swap Hard Drives.................................................................... 24
Duplexing SCSI Hard Disk Drives ................................................................... 26
Duplexing Using Internal SCSI Channels ................................................... 27
Duplexing with a SCSI Host Bus Adapter Card .......................................... 28
4Installing Additional Memory ....................................................................... 31
Introduction ...................................................................................................... 31
Tools Required ............................................................................................ 31

Contents
iv
Memory Installation Guidelines ................................................................... 32
Installing Additional DIMMs ............................................................................. 32
Removing DIMMs ............................................................................................ 36
5Installing Additional Boards......................................................................... 39
Introduction ...................................................................................................... 39
Tested PCI Boards ...................................................................................... 39
Tools Required ............................................................................................ 39
Accessory Board Installation Guidelines ......................................................... 40
IRQ Settings ................................................................................................ 40
Boot Priority................................................................................................. 40
Installing a Disk Array Controller Board ...................................................... 40
Remote Control Card .................................................................................. 41
Installing an Accessory Board ......................................................................... 42
Removing an Accessory Board ....................................................................... 47
6Installing an Additional Processor .............................................................. 49
Introduction ...................................................................................................... 49
Tools Required ............................................................................................ 49
Processor Configuration Guidelines............................................................ 49
Installing a Second Processor ......................................................................... 50
Installing the Heatsink ..................................................................................... 55
Firmware and Software Changes .................................................................... 57
Upgrading the Firmware.............................................................................. 57
Reinstalling the NOS ................................................................................... 57
Removing a Processor and Heatsink .............................................................. 58
7Rack Mounting the HP Netserver (4-Post) .................................................. 61
Introduction ...................................................................................................... 61
Tools Required ............................................................................................ 62
HP Netserver Rack Mount Parts List .......................................................... 63
Rack Configuration Tools ............................................................................ 63
Safety Precautions ...................................................................................... 64
Marking Rack Columns ................................................................................... 65
Installing Slides in the Rack............................................................................. 66
Removing Slides from the Rack.................................................................. 67
Mounting the HP Netserver on the Slides ....................................................... 68
Attaching the Front Bezel ................................................................................ 70
Cabling Rack Components.............................................................................. 71

Contents
v
Attaching the Cable Management Arm ........................................................... 72
8Rack Mounting the HP Netserver (2-Post) .................................................. 75
Introduction ...................................................................................................... 75
Tools Required ............................................................................................ 77
HP Netserver Rack Mount Parts List .......................................................... 77
Rack Configuration Tools ............................................................................ 77
Safety Precautions ...................................................................................... 78
Marking the Columns....................................................................................... 79
Preparing the HP Netserver ............................................................................ 80
Mounting the HP Netserver in the Rack .......................................................... 82
Attaching the Front Bezel ................................................................................ 85
Cabling Rack Components.............................................................................. 85
9Connecting the Monitor, Keyboard, Mouse, and Power Supplies............ 87
Introduction ...................................................................................................... 87
Connecting the Monitor, Keyboard and Mouse ............................................... 87
Installing a Power Supply Module ................................................................... 88
Removing a Power Supply Module ................................................................. 91
Connecting the Uninterruptible Power Supply................................................. 92
10Configuring the HP Netserver ...................................................................... 93
Introduction ...................................................................................................... 93
HP Netserver Navigator CD-ROM................................................................... 93
Contents of the HP Netserver Navigator CD-ROM ..................................... 94
Obtaining HP Netserver Navigator Release History ................................... 94
HP Management Solutions.............................................................................. 95
DiagTools......................................................................................................... 96
Setup (BIOS) Utility.......................................................................................... 96
Accessing the Setup Utility.......................................................................... 97
Menu Bar ..................................................................................................... 97
Using the Setup Screens............................................................................. 98
Changing the System Date and Time ......................................................... 98
Setting the HP Netserver's Power-On Passwords ...................................... 99
SCSI Configuration Utility .............................................................................. 101
11HP Netserver Online Documentation CD-ROM......................................... 103
Overview........................................................................................................ 103
Using the Online Documentation CD............................................................. 103
12Troubleshooting .......................................................................................... 105

Contents
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Introduction .................................................................................................... 105
Tools Required .............................................................................................. 105
Common Installation Problems...................................................................... 106
Troubleshooting Sequence ....................................................................... 106
Netserver Will Not Power On .................................................................... 107
Problems after Netserver is Powered On.................................................. 107
Clearing the CMOS Configuration............................................................. 108
Resetting a Lost Password ....................................................................... 110
Hardware Problems....................................................................................... 111
Monitor Does Not Work............................................................................. 111
Keyboard or Mouse Does Not Work ......................................................... 112
CD-ROM Drive Does Not Work................................................................. 112
SCSI Device Does Not Work .................................................................... 112
Replacing a Battery ....................................................................................... 113
Problems Running the Setup Utility............................................................... 114
13Alternative Rack Mounting (4-Post)........................................................... 115
Introduction .................................................................................................... 115
Tools Required .......................................................................................... 117
HP Netserver Rack Mount Parts List ........................................................ 117
Rack Configuration Tools .......................................................................... 117
Safety Precautions .................................................................................... 118
Marking the Columns..................................................................................... 119
Installing the Slides in the Rack .................................................................... 120
Mounting the HP Netserver on the Slides ..................................................... 123
Attaching the Front Bezel .............................................................................. 125
Cabling Rack Components............................................................................ 126
Attaching the Cable Management Arm ......................................................... 127
ASpecifications .............................................................................................. 129
Introduction .................................................................................................... 129
Requirements ............................................................................................ 129
System Board Layout ................................................................................ 132
Index.................................................................................................................. 135

1
1 Controls, Ports, and Indicators
Introduction
Before operating the HP Netserver LP 2000r, familiarize yourself with the
Netserver's controls, ports, and indicators, as shown in Figures 1-1 through 1-3.
Front Panel
The front panel of the HP Netserver provides the controls and indicators
commonly used when operating the Netserver.
Figure 1-1. Front Panel

Chapter 1 Controls, Ports and Indicators
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CD-ROM Eject Button FDD Eject Button
CD-ROM CD-ROM Activity LED FDD Activity LED Flexible Disk Drive
(FDD)
SCSI Disk ID 0 SCSI Disk ID
1
SCSI Disk ID 2
Figure 1-2. Control Panel Indicators
Table 1-1. Control Panel Switches and Indicators
Control/Indicator Description
Power On/Off/Sleep
Switch & LED
Power
Switch
Power
LED
The power switch turns the Netserver power On or Off. If
sleep states are available, it also transitions between Power
On and sleep states.
Sleep states are NOS dependent and only available if your
NOS supports power management based on the ACPI
(Advanced Configuration and Power Interface) standard.
Refer to “Applying Power to the HP Netserver” and
“Sleep States (ACPI)” later in this chapter.
The LED indicates the power state of the Netserver:
• Steady Green indicates the Netserver is operating
normally.
• Blinking Green indicates the Netserver is in a sleep
state and under ACPI control.
• Off (unlit) indicates the Netserver is powered off or in
standby mode.
Reset Switch
RESET
This switch creates a hard system reset, which is
equivalent to a power-on reset.

Chapter 1 Controls, Ports and Indicators
3
Table 1-2. Component Indicators
LED ICON Description
Temperature/Fan
LED
Error!
Not a valid link.
This LED indicates the system temperature and fan speed
status:
• Steady Green indicates normal temperature and fan
speed.
• Alternating Red/Green indicates temperature has
exceeded the warning threshold or the fan speed has
fallen below the warning threshold.
• Steady Red indicates temperature has exceeded the
critical threshold or the fan speed has fallen below the
critical threshold.
RPS LED
This LED indicates the status of the Redundant Power Supply
system:
• Steady Green for normal operation.
• Alternating Red/Green for warning condition indicating
that the power supply system is not functioning correctly.
• Steady Red indicates a bad power supply.
SCSI Drive
Status LEDs
Error! Not a valid
link.
These LEDs indicate the state of the respective SCSI disk
drive:
• Off for SCSI drive not present.
• Steady Green for SCSI drive present.
• Alternating Red/Green (slow blink) for a SCSI drive
rebuild.
• Alternating Red/Green (fast blink) for a SCSI drive
identify.
• Steady Red for SCSI drive failure.
SCSI Activity LED
This LED indicates SCSI Hard Disk activity:
• Flickering Green when there is SCSI activity.
• Off when there is no power or SCSI activity.

Chapter 1 Controls, Ports and Indicators
4
Rear Panel
The ports and connectors at the rear are listed below and shown in Figure 1-3.
• The power connector accepts a standard power cable to connect the
HP Netserver LP 2000r with a UPS or the site power source. A second power
supply for redundancy is optional. Each power supply has its own power
cord connection.
• The mouse port accepts a standard mouse with a PS/2 connector.
• The keyboard port accepts a standard keyboard with a PS/2 connector.
• The USB (2) ports are provided for devices other than the keyboard or
mouse.
• The Parallel Port is a standard parallel port, which supports Extended
Capabilities Port (ECP)/Enhanced Parallel Port (EPP).
• The Serial/Management Port is a standard serial port, which can be used for a
serial devices or management functions. For more information about
management functions, refer to the Server Management Reference Guide.
• The dedicated serial port is a standard serial port.
• The Video Port interface specifications are listed in Table A-4, "HP
Netserver Hardware Specifications" and Table A-5, "Video Display Modes"
of Appendix A, "Specifications."
• The two LAN ports (LAN A and LAN B) are for the embedded controllers
based on Intel's 82559 10/100 BaseT Fast Ethernet controller. Only LAN A
can be used for the LAN A Power On/Off remote management function.
Each LAN port has a RJ-45 LAN connector and two LEDs to indicate LAN
speed and valid connection or activity. Table 1-3 describes LAN LED
indicators. Refer to Chapter 10, "Configuring the HP Netserver," to change
configuration settings.
• The external SCSI port provides access to external SCSI devices, typically an
external SCSI tape backup device.

Chapter 1 Controls, Ports and Indicators
5
Power Mouse Parallel
LAN
A/MGMT LAN B PCI Slot (1)
Keyboard Serial
A/MGMT
Video External
SCSI Connector
Figure 1-3. Rear Panel and Ports
Table 1-3. Rear Panel LED Indicators
Indicator Definition
Power Supply
LED
Each power supply module has a status LED:
• Steady Green indicates the power supply module is powered
up and operating normally.
• Flashing Green indicates that AC current is present and the
power supply module is in standby mode (HP Netserver is
powered off).
• Steady Amber may indicate a power module failure, a system
over-current condition, a blown fuse in the power supply
module or cage, or that no AC is present.
• Off indicates the AC line cord is unplugged from all installed
power modules.
Link LED
This LED is the activity/link indicator:
• Steady Green indicates a valid LAN link.
• Flashing Green indicates there is LAN activity.
LAN Speed
LED
This LED is the LAN speed indicator:
• Steady Amber shows LAN is operating at 100 Mbps LAN
speed.
• Off shows LAN is operating at 10 Mbps LAN speed.

Chapter 1 Controls, Ports and Indicators
6
Applying Power to the HP Netserver
Powering-Up the HP Netserver
1. Turn on power to the monitor connected to the HP Netserver.
Turning on the monitor first ensures that video output auto-configures
properly as the Netserver boots up.
2. Press the Power push-button on the front control panel. See Figure 1-1.
When you press the power button, the Netserver powers up and loads the
operating system. The system runs a set of power-on self tests (POST) during
this process. For details refer to Chapter 12, "Troubleshooting."
Powering-Down the HP Netserver
1. Log off all users and, if necessary, back up files.
a. Schedule the power-down for a time when the Netserver being down will
affect the fewest users.
b. If you will be performing a hardware or software upgrade, ensure the
Netserver's data has been backed up.
c. Follow instructions in your network operating system (NOS)
documentation to shut down all networking software and applications.
WARNING The power supply will continue to provide standby current to
the Netserver until the power cable is disconnected from the
rear panel.
2. Press the power switch on the HP Netserver control panel when prompted by
the operating system.
Normally this completes the power-down procedure.

Chapter 1 Controls, Ports and Indicators
7
Connecting AC Power to Multiple-Server Configurations
The HP Netserver temporarily draws a large "inrush current," when first
connected to an AC power source. The inrush current is much greater than the
Netserver's normal operating current and generally, the AC power source can
handle the normal inrush current.
However, if you install several HP Netservers on one circuit, precautions are
necessary. If there is a power failure and power is then restored, all the servers
immediately begin to draw inrush current at the same time. If the circuit breakers
on the incoming power line have insufficient capability, the breaker may trip and
prevent the servers from powering up.
When preparing your site for installation, allow for the additional inrush current.
Refer to Table A-1, "Power Supply Specifications" in Appendix A,
"Specifications."
Sleep States (ACPI)
The HP Netserver supports the ACPI (Advanced Configuration and Power
Interface) standard, which is a key component of a NOS's directed power
management. The supported features are only available when an ACPI-compliant
NOS is installed on the Netserver. The term “sleep state” refers to any of several
reduced power consumption states in which normal NOS activity has ceased.
The Netserver supports several sleep states. One of these is a “standby” or
“suspend” sleep state, which has a short wake-up time. In this sleep state, the
Netserver appears to be off – the monitor appears blank and there is no CD-ROM
or SCSI hard drive activity, however, the front panel power LED flashes slowly
and the fans continue to operate.
The Netserver also supports another sleep state with a slower wake-up time,
sometimes referred to as “hibernate” by various operating systems. In this sleep
state, the Netserver appears to be off as described earlier, but the fans and the front
panel power LED are also turned off. The unique feature of this sleep state (and
the reason for its slower wake-up time) is that information about the Netserver’s
NOS state (open applications, screens, and so on) is saved to disk before the
Netserver is placed in the sleep state. Upon wake-up, this information must be
restored from disk. This method of restoring the Netserver's operation is much
faster than a complete rebooting of the Netserver. It still requires running all the
start-up self-tests before starting the NOS, but loading the NOS and all the
previously opened applications is much faster.

Chapter 1 Controls, Ports and Indicators
8
The Netserver supports certain types of system activity, which is used as wake-up
events from these sleep states. These wake-up events can be generated from the
power button, LAN activity, and scheduled events.
NOTE The HP Netserver’s power management policies (transitions
between various power states) and the user options are specific
to the particular ACPI-compliant NOS installed on the
Netserver. If your NOS is ACPI-compliant, refer to the power
management features in the instructions provided for more
information.
The HP Netserver’s power button can be configured to initiate a graceful
shutdown of the NOS rather than an immediate shutdown of the power supply.
The power button configurations are dependent on the user interface provided by
the ACPI-compliant NOS. While power management is under the control of the
ACPI-compliant NOS, the HP Netserver’s power button is capable of an override
in case of a non-responsive NOS.
NOTE The HP Netserver power button will force a power-down
without waiting for the NOS to gracefully shut down the
Netserver, if the power button is pressed and held more than
four seconds.
CAUTION If the power button override is used, there is a strong
possibility that data will be corrupted or lost.

9
2 Opening and Closing the HP
Netserver
Introduction
This chapter describes how to the remove the front bezel, top cover, and air flow
guide from the HP Netserver LP 2000r.
WARNING Before removing the cover, always disconnect the power cord
and unplug cables. Disconnect the power cord to avoid
exposure to high energy levels that may cause burns when
parts are short-circuited by metal objects such as tools or
jewelry. Disconnect cables to avoid exposure to shock hazard.
Removing the Front Bezel
You need to remove the front bezel in order to install mass storage devices or
media. You do not need to turn off power to remove the front bezel.
1. Hold the bezel at the opening in the center and pull towards you to release the
top edge of the bezel.
The bezel rests on two pins and is held in place by spring latches at the top. It
rotates down to an 80°angle.
2. Lift the bezel out toward you to remove it from the chassis. See Figure 2-1.

Chapter 2 Opening and Closing the HP Netserver
10
Figure 2-1. Removing the Front Bezel
Replacing the Front Bezel
1. Hook the bottom edge of the bezel onto the pins at the front of the chassis.
See Figure 2-1.
2. Close the bezel and press the top corners to snap it into place.
Removing the Top Cover
You do not need to remove the front bezel to remove the top cover of the
Netserver.
1. If the HP Netserver is operating, log off all users and shut down the operating
system.
2. Pull out the anti-tip foot at the bottom of the rack. Then slowly slide the HP
Netserver chassis out from the rack.
3. Disconnect the power cord and unplug cables.

Chapter 2 Opening and Closing the HP Netserver
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4. Release the top cover by turning the knob at the front of the chassis in a
clockwise direction. See Figure 2-2.
5. Slide the top cover about ½ inch (13mm) toward the front of the Netserver
and then lift it off the chassis.
Figure 2-2. Removing the Top Cover
Replacing the Top Cover
To replace the cover, follow these steps.
1. Ensure the knob on the cover is turned to the Open position (clockwise).
See Figure 2-3.
2. Place the rear edge of the top cover near the rear edge of the chassis, angling
the cover slightly to engage the hooks at the rear of the chassis. Then lay the
cover down on the chassis.

Chapter 2 Opening and Closing the HP Netserver
12
B
A
Figure 2-3. Replacing the Cover
3. Turn the knob to the Closed position (counter-clockwise). See Figure 2-3.
4. Slide the Netserver back into the rack.

Chapter 2 Opening and Closing the HP Netserver
13
Removing the Rear Chassis Blower/Bracket and
Air Flow Guide
The blower generates the air that cools the processor heatsinks. The air flow guide directs
air onto the processor heatsinks. The air flow guide sits directly over the DIMMs and
must be removed to install or remove DIMMS.
1. To remove the rear chassis blower/bracket assembly, tilt up the inside edge
of the rear chassis blower/bracket assembly.
2. Disconnect the blower power connector from the system board.
3. Lift out the blower/bracket assembly as shown in step 1 of Figure 2-4.
4. To remove the air flow guide, unplug the air flow guide fan cable from the
system board.
5. Lift up the air flow guide to remove it as shown in step 2 in Figure 2-4.
Figure 2-4. Removing the Rear Chassis Blower/Bracket and Air Flow Guide

Chapter 2 Opening and Closing the HP Netserver
14
Replacing the Rear Chassis Blower/Bracket and
Air Flow Guide
To replace the rear chassis blower/bracket and air flow guide, simply reverse the steps
described in the preceding procedure.
Removing the PCI Card Cage
The PCI card cage contains the 3 PCI card slots on a riser board, and must be removed in
order to access PCI cards. Remove the air flow guide before removing the PCI card cage
(see “Removing the Air Flow Guide” earlier in this chapter).
1. Disconnect the PCI card cage fan from the system board.
See Figure 2-5.
2. Grip the PCI card cage by the fan and back edge, and firmly lift the cage
straight up to remove it. See Figure 2-5.
In lifting the card cage, you will feel initial resistance as the riser card
disconnects from the system board.
Lift Cage by Fan and Back Edge
Figure 2-5. Removing the PCI Card Cage