HP ProLiant ML350p Gen8 User manual

HP ProLiant ML350p Gen8 Server
User Guide
Abstract
This document is for the person who installs, administers, and troubleshoots servers and storage systems. This document is in
tended for experienced
IT professionals or end-users
with no or prior hardware setup experience. HP assumes you are qualified in the servicing of computer equipment and
trained in recognizing hazards in products with hazardous energy levels.
Part Number: 661082-007
October 2013
Edition: 7

© Copyright 2012, 2013 Hewlett-Packard Development Company, L.P.
The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express
warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall
not be liable for technical or editorial errors or omissions contained herein.
Microsoft® and Windows® are U.S. registered trademarks of Microsoft Corporation.

Contents 3
Contents
Component identification............................................................................................................... 7
Front panel components ............................................................................................................................. 7
Front panel LEDs and buttons ...................................................................................................................... 8
Rear panel components.............................................................................................................................. 9
Rear panel LEDs...................................................................................................................................... 10
System board components........................................................................................................................ 11
System maintenance switch............................................................................................................. 12
NMI functionality........................................................................................................................... 13
NMI header.................................................................................................................................. 13
DIMM slots............................................................................................................................................. 13
Systems Insight Display LEDs..................................................................................................................... 14
Systems Insight Display LED combinations................................................................................................... 15
SAS and SATA device numbers................................................................................................................. 16
Hot-plug drive LED definitions.................................................................................................................... 17
Fans ...................................................................................................................................................... 17
RPS riser board connectors ....................................................................................................................... 18
Operations................................................................................................................................. 20
Power up the server................................................................................................................................. 20
Power down the server............................................................................................................................. 20
Remove the security bezel ........................................................................................................................ 21
Install the security bezel ........................................................................................................................... 21
Remove the tower bezel ........................................................................................................................... 21
Remove the rack bezel............................................................................................................................. 22
Install the rack bezel................................................................................................................................ 23
Remove the access panel.......................................................................................................................... 23
Install the access panel............................................................................................................................. 24
Extend the server from the rack ................................................................................................................. 24
Remove the air baffle............................................................................................................................... 25
Install the air baffle.................................................................................................................................. 26
Remove the fan ....................................................................................................................................... 27
Remove the fan cage ............................................................................................................................... 27
Remove the optical drive .......................................................................................................................... 28
Remove the component drive cage blank.................................................................................................... 29
Setup......................................................................................................................................... 31
Optional installation services .................................................................................................................... 31
Rack planning resources........................................................................................................................... 31
Optimum environment.............................................................................................................................. 31
Space and airflow requirements ...................................................................................................... 32
Temperature requirements............................................................................................................... 32
Power requirements ....................................................................................................................... 33
Electrical grounding requirements .................................................................................................... 33
Rack warnings ........................................................................................................................................ 33
Server warnings and cautions ................................................................................................................... 34
Identifying tower server shipping carton contents......................................................................................... 35
Installing hardware options....................................................................................................................... 35

Contents 4
Setting up a tower server.......................................................................................................................... 35
Installing the server into the rack................................................................................................................ 36
Powering up and configuring the server ..................................................................................................... 43
Installing the operating system................................................................................................................... 43
Registering the server............................................................................................................................... 44
Hardware options installation....................................................................................................... 45
Introduction ............................................................................................................................................ 45
Mini-SAS cable option ............................................................................................................................. 45
Second processor option.......................................................................................................................... 47
Memory options...................................................................................................................................... 53
HP SmartMemory .......................................................................................................................... 54
Memory subsystem architecture ....................................................................................................... 54
Population order............................................................................................................................ 55
Installing a DIMM.......................................................................................................................... 55
Single-, dual-, and quad-rank DIMMs ............................................................................................... 56
DIMM identification ....................................................................................................................... 57
Memory configurations................................................................................................................... 57
General DIMM slot population guidelines......................................................................................... 59
Optical drive cage option ........................................................................................................................ 60
Optical drive option ................................................................................................................................ 63
Redundant power supply option ................................................................................................................ 65
Hot-plug SAS drive options....................................................................................................................... 66
Removing the drive blank ............................................................................................................... 66
Installing a hot-plug drive................................................................................................................ 67
Expansion board option........................................................................................................................... 68
Graphic card option................................................................................................................................ 71
Installing a graphic card adapter option........................................................................................... 71
Controller option..................................................................................................................................... 75
Installing a storage controller .......................................................................................................... 76
Installing the cache module and FBWC capacitor pack ...................................................................... 77
Redundant fans option ............................................................................................................................. 79
Redundant fan guidelines ............................................................................................................... 79
Installing a hot-plug redundant fan................................................................................................... 80
Eight-bay SFF drive cage option ................................................................................................................ 83
Installing the optional SFF hot-plug drive cage ................................................................................... 83
Six-bay LFF drive cage ............................................................................................................................. 86
Installing the optional LFF hot-plug drive cage.................................................................................... 86
Drive backplane expander option.............................................................................................................. 89
Installing the 6 bay LFF drive backplane expander............................................................................. 90
Installing the 8 bay SFF drive backplane expander ............................................................................ 94
HP Trusted Platform Module option ............................................................................................................ 99
Installing the Trusted Platform Module board ..................................................................................... 99
Retaining the recovery key/password ............................................................................................ 101
Enabling the Trusted Platform Module............................................................................................. 102
Cabling ................................................................................................................................... 103
Server data cabling ............................................................................................................................... 103
Media device data cabling..................................................................................................................... 104
Optical drive cabling............................................................................................................................. 104
Software and configuration utilities ............................................................................................. 105
Server mode......................................................................................................................................... 105
HP product QuickSpecs.......................................................................................................................... 105

Contents 5
HP iLO Management Engine................................................................................................................... 105
HP iLO ....................................................................................................................................... 105
Intelligent Provisioning.................................................................................................................. 107
HP Insight Remote Support software ............................................................................................... 108
Scripting Toolkit .......................................................................................................................... 108
HP Service Pack for ProLiant ................................................................................................................... 109
HP Smart Update Manager........................................................................................................... 109
HP ROM-Based Setup Utility ................................................................................................................... 110
Using RBSU ................................................................................................................................ 110
Auto-configuration process............................................................................................................ 110
Boot options ............................................................................................................................... 111
Configuring AMP modes .............................................................................................................. 111
Re-entering the server serial number and product ID ......................................................................... 111
Utilities and features .............................................................................................................................. 112
Array Configuration Utility............................................................................................................ 112
Option ROM Configuration for Arrays ........................................................................................... 113
ROMPaq utility............................................................................................................................ 113
Automatic Server Recovery ........................................................................................................... 113
USB support................................................................................................................................ 114
Redundant ROM support .............................................................................................................. 114
Keeping the system current ..................................................................................................................... 114
Drivers ....................................................................................................................................... 114
Software and firmware................................................................................................................. 115
Version control............................................................................................................................ 115
HP operating systems and virtualization software support for ProLiant servers ...................................... 115
Change control and proactive notification ...................................................................................... 115
Troubleshooting........................................................................................................................ 116
Troubleshooting resources ...................................................................................................................... 116
Battery replacement .................................................................................................................. 117
Regulatory information .............................................................................................................. 119
Safety and regulatory compliance ........................................................................................................... 119
Turkey RoHS material content declaration................................................................................................. 119
Ukraine RoHS material content declaration............................................................................................... 119
Warranty information ............................................................................................................................ 119
Electrostatic discharge............................................................................................................... 120
Preventing electrostatic discharge ............................................................................................................ 120
Grounding methods to prevent electrostatic discharge................................................................................ 120
Specifications........................................................................................................................... 121
Environmental specifications ................................................................................................................... 121
Server specifications .............................................................................................................................. 121
Power supply specifications .................................................................................................................... 121
HP 460 W Gold Power Supply (92% efficiency).............................................................................. 122
HP 460 W Platinum Plus Power Supply (94% efficiency)................................................................... 122
HP 750 W Gold Power Supply (92% efficiency).............................................................................. 123
HP 750 W Platinum Plus Power Supply (94% efficiency)................................................................... 123
HP 1200 W Platinum Plus Power Supply (94% efficiency)................................................................. 123
Support and other resources ...................................................................................................... 125
Before you contact HP............................................................................................................................ 125
HP contact information........................................................................................................................... 125

Contents 6
Customer Self Repair ............................................................................................................................. 125
Acronyms and abbreviations...................................................................................................... 133
Documentation feedback ........................................................................................................... 136
Index....................................................................................................................................... 137

Component identification 7
Component identification
Front panel components
•SFF
Item Description
1 Media/Drive cage bay
2 SAS/SATA drives (8)
3 Serial number/iLO information pull tab*
4 Optical drive
5 USB connectors (4)
*The serial number/iLO information pull tab is double-sided. The top side shows the server serial number, and the reverse
side shows the default iLO account information. The same information is printed on a label attached to the chassis.

Component identification 8
•LFF
Item Description
1 Media/Drive cage bay
2 SAS/SATA drive (6)
3 Serial number/iLO information pull tab*
4 Optical drive
5 USB connectors (4)
*The serial number/iLO information pull tab is double-sided. The top side shows the server serial number, and the reverse
side shows the default iLO account information. The same information is printed on a label attached to the chassis.
Front panel LEDs and buttons

Component identification 9
Item Description Status
1 Power On/Standby button
and system power LED Solid green = System on Flashing green (1 Hz/cycle per sec) = Performing power on sequence
Solid amber = System in standby
Off = No power present*
2
NIC status LED
Solid green = Link to network
Flashing green (1 Hz/cycle per sec) = Network active
Off = No network activity
3 Health LED Solid green = Normal
Flashing amber = System degraded
Flashing red (1 Hz/cycle per sec) = System critical
Fast-flashing red (4 Hz/cycles per sec) = Power fault**
4 UID button/LED Solid blue = Activated
Flashing blue (1 Hz/cycle per sec) = Remote management or
firmware upgrade in progress
Off = Deactivated
*Facility power is not present, power cord is not attached, no power supplies are installed, power supply failure has
occurred, or the power button cable is disconnected.
**To identify components in a degraded or critical state, see the Systems Insight Display LEDs, check iLO/BIOS logs, and
reference the server troubleshooting guide.
Rear panel components
Item Description
1 Power supply 4
2 Power supply 3
3 Power supply 2
4 Power supply 1
5 PCIe slot 1 (Processor 1)
6 PCIe slot 2 (Processor 1)
7 PCIe slot 3 (Processor 1)

Component identification 10
Item Description
8 PCIe slot 4 (Processor 1)
9 UID button/LED
10 Kensington security lock
11 Serial connector
12 iLO connector
13 NIC connector 3
14 NIC connector 4
15
NIC connector 2
16 NIC connector 1
17 USB connectors (4)
18 Video connector
19 PCIe slot 5 (Processor 2)
20 PCIe slot 6 (Processor 2)
21 PCIe slot 7 (Processor 2)
22 PCIe slot 8 (Processor 2)
23 PCIe slot 9 (Processor 2)
Rear panel LEDs
Item Description Status
1 NIC activity LED Green = Linked to network
Off = No network connection
2 NIC link LED Green or flashing green = Network activity
Off = No network activity

Component identification 11
Item Description Status
3 Power supply LED Green = Normal
Off = One or more of the following conditions exists:
•
Power is unavailable.
•
Power supply failed.
•
Power supply is in standby mode.
•
Power supply exceeded current limit.
4 UID LED Blue = Activated
Flashing blue = System is being managed remotely
Off = Deactivated
5 iLO 4 link LED Green or flashing green = Network activity
Off = No network activity
6 iLO 4 activity LED Green = Linked to network
Off = No network connection
System board components
Item Description
1 Slot 1 PCIe3 x16 (8, 4, 1)
2 Slot 2 PCIe3 x8 (4, 1)
3 Slot 3 PCIe3 x16 (16, 8, 4, 1)
4 Slot 4 PCIe3 x8 (4, 1)
5 Processor 1 DIMM slots
6 Smart Array P420i memory cache module
7 Mini-SAS connectors (2)
8 Processor 2 DIMM slots
9 Processor socket 2
10 SD card slot
11 Front panel connectors (2)
12 Fan cage connector

Component identification 12
Item Description
13 Internal USB tape connector
14 Discovery service cable connector
15 System battery
16 SATA connectors
17 Internal USB connector
18 Processor 2 DIMM slots
19 TPM connector
20 System maintenance switch
21 NMI header
22 Slot 9 PCIe3 x8 (4, 1)
23 Slot 8 PCIe3 x16 ( 16, 8, 4, 1)
24 Slot 7 PCIe3 x8 (4, 1)
25 Slot 6 PCIe3 x16 (16, 8, 4, 1)
26 Slot 5 PCIe2 x8 (4, 1)
27 Processor 1 DIMM slots
28 Processor socket 1 (populated)
System maintenance switch
Position Default Function
S1 Off Off = iLO 4 security is enabled.
On = iLO 4 security is disabled.
S2 Off Off = System configuration can be
changed.
On = System configuration is locked.
S3 Off Reserved
S4 Off Reserved
S5 Off Off = Power-on password is enabled.
On = Power-on password is disabled.
S6 Off Off = No function
On = ROM reads system configuration
as invalid.
S7 — Reserved
S8 — Reserved
S9 — Reserved
S10
—
Reserved
S11 — Reserved
S12 — Reserved
To access the redundant ROM, set S1, S5, and S6 to on.
When the system maintenance switch position 6 is set to the On position, the system is prepared to erase all
system configuration settings from both CMOS and NVRAM.
CAUTION: Clearing CMOS and/or NVRAM deletes configuration information. Be sure to
properly configure the server or data loss could occur.

Component identification 13
NMI functionality
An NMI crash dump creates a crash dump log before resetting a system which is not responding.
Crash dump log analysis is an essential part of diagnosing reliability problems, such as failures of operating
systems, device drivers, and applications. Many crashes freeze a system, and the only available action for
administrators is to restart the system. Resetting the system erases any information which could support
problem analysis, but the NMI feature preserves that information by performing a memory dump before a
system reset.
To force the system to invoke the NMI handler and generate a crash dump log, do one of the following:
•Use the iLO Virtual NMI feature.
•Short the NMI header ("System board components" on page 11).
For more information, see the HP website
(http://h20000.www2.hp.com/bc/docs/support/SupportManual/c00797875/c00797875.pdf).
NMI header
The NMI header enables administrators to perform a memory dump before performing a hard reset. Crash
dump analysis is an essential part of eliminating reliability issues, such as hangs or crashes in operating
systems, device drivers, and applications. Many crashes can freeze a system, requiring you to perform a
hard reset. Resetting the system erases any information that supports root cause analysis.
When a Windows® operating system crashes, a blue-screen trap appears. When this trap appears,
Microsoft® recommends that system administrators perform an NMI event by temporarily shorting the NMI
header with a jumper. The NMI event enables a hung system to become responsive again.
For additional information, see the HP website
(http://h20000.www2.hp.com/bc/docs/support/SupportManual/c00797875/c00797875.pdf).
DIMM slots
DIMM slots are numbered sequentially (1 through 12) for each processor. The supported AMP modes use the
letter assignments for population guidelines.
NOTE: For proper orientation, the arrow indicates the front of the server.

Component identification 14
Systems Insight Display LEDs
The HP Systems Insight Display LEDs represent the system board layout.
Item Description Status
1 Power cap To determine Power cap status, see
"Systems Insight Display LED combinations
(on page 15)."
2 AMP Status Green = AMP mode enabled
Amber = Failover
Off = AMP mode disabled
3 DIMM LEDs Amber = DIMM error
Off = Normal
All other LEDs Amber = Failure
Off = Normal

Component identification 15
IMPORTANT: If more than one DIMM slot LED is illuminated, further troubleshooting is required.
Test each bank of DIMMs by removing all other DIMMs. Isolate the failed DIMM by replacing
each DIMM in a bank with a known working DIMM.
Systems Insight Display LED combinations
When the health LED on the front panel illuminates either amber or red, the server is experiencing a health
event. Combinations of illuminated Systems Insight Display LEDs, the system power LED, and the health LED
indicate system status.
Systems Insight Display
LED and color
Health LED System power
LED
Status
Processor (amber) Red Amber One or more of the following conditions
might exist:
•
Processor in socket X has failed.
•
Processor X is not installed in the socket.
•
Processor X is unsupported.
•
ROM detects a failed processor during
POST
Processor (amber) Amber Green Processor in socket Xis in a pre-failure
condition.
DIMM (amber)
Red
Green
One or more DIMMs have failed.
DIMM (amber) Amber Green DIMM in slot Xis in a pre-failure condition.
Overtemperature (amber) Amber Green The Health Driver has detected a cautionary
temperature level.
Overtemperature (amber) Red Amber The server has detected a hardware critical
temperature level.
Fan (amber)
Amber
Green
Fan has failed or is missing, but still meets the
minimum fan requirements.
Fan (amber) Red Green Fan has failed or is missing and no longer
meets the minimum fan requirements.
Power supply (amber) Red Amber
•
Only one power supply installed and in
standby mode.
•
Power supply fault
•
System board fault
Power supply (amber) Amber Green
•
Redundant power supply is installed and
only one power supply is functional.
•
AC power cord is not plugged into
redundant power supply.
•
Redundant power supply fault
•
Power supply mismatch at POST or
through hot-plug addition.
Power cap (off) — Amber Standby
Power cap (green) — Flashing green Waiting for power
Power cap (flashing
amber)
— Amber Power cap has been exceeded
Power cap (green) — Green Power is available

Component identification 16
IMPORTANT: If more than one DIMM slot LED is illuminated, further troubleshooting is required.
Test each bank of DIMMs by removing all other DIMMs. Isolate the failed DIMM by replacing
each DIMM in a bank with a known working DIMM.
SAS and SATA device numbers
With optional drive cages installed, the server supports up to 24 SFF drives or up to 18 LFF drives. The server
does not support mixing SFF and LFF drives.
HP recommends that you populate drive bays starting with the lowest SAS or SATA device number. Drives
are numbered from left to right in each component box. Component boxes are numbered 1 through 3, from
bottom to top.
•SFF drives
•LFF drives

Component identification 17
Hot-plug drive LED definitions
Item LED Status Definition
1 Locate Solid blue The drive is being identified by a host application.
Flashing blue The drive carrier firmware is being updated or requires an update.
2 Activity ring Rotating green Drive activity
Off No drive activity
3 Do not remove Solid white Do not remove the drive. Removing the drive causes one or more of
the logical drives to fail.
Off Removing the drive does not cause a logical drive to fail.
4 Drive status Solid green The drive is a member of one or more logical drives.
Flashing green The drive is rebuilding or performing a RAID migration, strip size
migration, capacity expansion, or logical drive extension, or is
erasing.
Flashing
amber/green The drive is a member of one or more logical drives and predicts the drive will fail.
Flashing amber The drive is not configured and predicts the drive will fail.
Solid amber The drive has failed.
Off The drive is not configured by a RAID controller.
Fans
The server supports redundant fans to provide proper airflow to the system when a primary fan fails. For more
information, see "Redundant fan guidelines (on page 79)."
IMPORTANT: Fan louvers must be present for the redundant configuration. Without the louvers,
all four fans are nonredundant.

Component identification 18
Item Description Configuration
1 Fan 1 Redundant
2 Fan 2 Primary
3 Fan 3 Primary
4 Fan 4 Primary
RPS riser board connectors
Item Connector Description
1 J7 Graphic card power connector
2 J9 Drive backplane bay 1/optical drive power connector
3 J5 Drive backplane bay 2 power connector
4 J6 Drive backplane bay 3 power connector

Component identification 19
Item Connector Description
5 J8 Graphic card power connector

Operations 20
Operations
Power up the server
To power up the server:
1. Connect each power cord to the server.
2. Connect each power cord to the power source.
3. Press the Power On/Standby button.
The server exits standby mode and applies full power to the system. The system power LED changes
from amber to green.
Power down the server
Before powering down the server for any upgrade or maintenance procedures, perform a backup of critical
server data and programs.
IMPORTANT: When the server is in standby mode, auxiliary power is still being provided to the
system.
To power down the server, use one of the following methods:
•Press and release the Power On/Standby button.
This method initiates a controlled shutdown of applications and the OS before the server enters standby
mode.
•Press and hold the Power On/Standby button for more than 4 seconds to force the server to enter
standby mode.
This method forces the server to enter standby mode without properly exiting applications and the OS.
If an application stops responding, you can use this method to force a shutdown.
•Use a virtual power button selection through iLO 4.
This method initiates a controlled remote shutdown of applications and the OS before the server enters
standby mode.
Before proceeding, verify the server is in standby mode by observing that the system power LED is amber.