HP D5970A - NetServer - LCII User manual

HP NetServer E 60, LC 3,
LH 3/3r, and LPr
Processor Upgrade
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HP Part Number 5969-0074
Printed in March 1999

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Notice
The information contained in this document is subject to change without notice.
Hewlett-Packard makes no warranty of any kind with regard to this
material, including, but not limited to, the implied warranties of
merchantability and fitness for a particular purpose. Hewlett-Packard shall
not be liable for errors contained herein or for incidental or consequential
damages in connection with the furnishing, performance, or use of this material.
Hewlett-Packard assumes no responsibility for the use or reliability of its software
on equipment that is not furnished by Hewlett-Packard.
This document contains proprietary information that is protected by copyright.
All rights are reserved. No part of this document may be photocopied,
reproduced, or translated to another language without the prior written consent of
Hewlett-Packard Company.
Pentium is a registered trademark of Intel Corporation.
Hewlett-Packard Company
Network Server Division
Technical Marketing / MS 45SLE
10955 Tantau Avenue
Cupertino, CA 95104 USA
© Copyright 1999, Hewlett-Packard Company.
Audience Assumptions
This guide is for the person who installs, administers, and troubleshoots LAN
servers. Hewlett-Packard Company assumes you are qualified in the servicing of
computer equipment and trained in recognizing hazards in products with
hazardous energy levels.

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Contents
1 Introduction................................................................................................. 1
About This Upgrade Accessory...................................................................... 1
About This Guide........................................................................................... 2
Accessory Kit Contents.................................................................................. 2
Tools............................................................................................................. 3
Processor Module Form Factors.................................................................... 4
2 Preparation .................................................................................................. 5
Preparation Overview.................................................................................... 5
Verify CD-ROM Version ................................................................................ 5
View the Readme File ................................................................................... 6
Update the BIOS, if Necessary...................................................................... 7
Write Down Hard Drive Priority.................................................................. 7
Update System BIOS ................................................................................ 8
Reconfigure Hard Drive Priority................................................................. 9
3 Installation in LC 3 and LH 3/3r................................................................ 11
Installation Overview................................................................................... 11
Disconnect the NetServer............................................................................ 13
Remove the Front Bezel and Covers........................................................... 14
Remove the System Board.......................................................................... 14
Install the Processor Modules and VRMs..................................................... 16
Removing the Terminator Board.............................................................. 17
Removing the Existing Processor Module................................................ 18
Removing a Processor Module Without a Processor Retaining Latch.. 19
Removing a Processor Module With a Processor Retaining Latch....... 20
Installing Processor Modules................................................................... 22
Installing a VRM...................................................................................... 28
Installing Terminator Board for Single-Processor NetServer.................... 30
Setting System Switches......................................................................... 32
Reinstall the System Board ......................................................................... 33
Replace Covers and Front Bezel................................................................. 33
4 Installation in E 60 and LPr....................................................................... 35
Installation Overview................................................................................... 35
Disconnect the NetServer............................................................................ 37

Contents
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Remove the HP NetServer LPr from the Rack............................................. 38
Remove the Cover...................................................................................... 38
Install the Processor Modules...................................................................... 39
Removing the Terminator Board.............................................................. 40
Removing the Existing Processor Module................................................ 41
Installing Processor Modules................................................................... 42
Installing a VRM in HP NetServer LPr..................................................... 43
Installing Terminator Board for Single-Processor NetServer.................... 45
Setting System Switches......................................................................... 46
Replace the Cover....................................................................................... 46
Replace the HP NetServer LPr in the Rack ................................................. 47
Reconnect the NetServer ............................................................................ 47
5 Verification................................................................................................. 49
Verification Overview.................................................................................. 49
Start HP NetServer Navigator ..................................................................... 49
Create the HP DiagTools Flexible Diskette.................................................. 50
Run HP DiagTools....................................................................................... 50
About the Support Ticket............................................................................. 54
Reinstall the NOS........................................................................................ 54
Verify NetServer Date and Time.................................................................. 54
A Warranty and Support............................................................................... 55
Hardware Accessories Limited Warranty ..................................................... 55
HP Repair and Telephone Support.............................................................. 55
B Regulatory Information............................................................................. 57
Index............................................................................................................... 59

1
1 Introduction
About This Upgrade Accessory
Use this accessory kit to upgrade the processors in your HP NetServer E 60,
LC 3, LH 3/3r, or LPr, as follows:
•Upgrade an HP NetServer E 60, LC 3, LH 3/3r, or LPr by replacing an
existing processor module with a higher-speed processor.
•Upgrade an HP NetServer E 60, LC 3, LH 3/3r, or LPr by adding a second
processor module to a single-processor system.
NOTE Use only HP processor modules recommended for your
NetServer.
When adding a second processor, its type (Pentium II or III),
clock speed (frequency), and cache size must match the
existing processor module, and the processor steppings must
be compatible. Your HP reseller can advise you about
matching processor modules.
When installing two processor modules, use processor
upgrade kits with the same HP product number. This ensures
that the processor type, clock speed, and cache size match,
and that the processor steppings are compatible.
You can also use this kit to install a processor module and its voltage regulator
module (VRM) on a new HP NetServer LC 3 system board that will be used to
convert an HP NetServer LC II to an HP NetServer LC 3. For that installation
and conversion, do the following:
•Refer to this guide for instructions on installing the processors and VRMs
on the newsystem board and on running HP DiagTools to verify the
installation.
•Refer to the HP NetServer LC 3 System Board Upgrade Installation
Guide for instructions on installing the new system board and completing
the conversion.

Chapter 1 Introduction
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CAUTION Do not attempt to use the existing processors or VRMs from
the HP NetServer LC II system board. They are not
compatible with the HP NetServer LC 3 system board.
About This Guide
This guide describes the procedure for installing a Pentium II or Pentium III
processor module into the HP NetServer E 60, LC 3, LH 3/3r, and LPr. It also
describes how to install a voltage regulator module (VRM) into the HP NetServer
LC 3, LH 3/3r, and LPr.
•Chapter 2 tells how to prepare for the upgrade.
•Chapter 3 describes the upgrade installation for HP NetServer LC 3 and
LH 3/3r.
•Chapter 4 describes the upgrade installation for HP NetServer E 60 and
LPr.
•Chapter 5 tells how to verify the installation.
Accessory Kit Contents
Verify the kit contents. This accessory kit includes the following items:
•Pentium II or Pentium III processor module
•Processor retaining latch (for HP NetServer LC 3 and LH 3/3r)
•Voltage regulator module (VRM, for HP NetServer LC 3, LH 3/3r,
and LPr)
•Label with settings for HP NetServer LC 3 and LH 3/3r system switches
•Pentium III label for the front bezel (for Pentium III processors only)
•HP NetServer Navigator CD-ROM for E-series NetServers
•HP NetServer Navigator CD-ROM for L-series NetServers
•HP NetServer Online Documentation CD-ROM

Chapter 1 Introduction
3
•HP NetServer E 60, LC 3, LH 3/3r, and LPr Processor Upgrade Guide
(this document)
Tools
CAUTION Components of this accessory kit are sensitive to static
electricity and can be easily damaged by improper handling.
Read the following information carefully before you handle
the accessory components:
•Leave the components in the anti-static container until you
are ready to install them.
•Use an anti-static wrist strap and a grounding mat. Read
and follow the instructions included with the wrist strap
and mat.
•Before you remove a component from its anti-static
container, touch a grounded, unpainted metal surface on
the NetServer to discharge static electricity.
To install this accessory you need the following tools, plus the key for the front
lock if the NetServer is locked:
•A portable field service grounding kit (3M®part number 8501/8502/8505
or equivalent) containing a wrist strap, anti-static mat, and cable. Use this
kit to prevent damage to the system from static electricity.
•HP NetServer Navigator CD-ROM
•Two blank, formatted flexible diskettes to run the HP DiagTools
diagnostic utility
You may also need a ¼-inch flat-blade screwdriver or other tools for a
rack-mounted NetServer. Refer to your rack documentation.

Chapter 1 Introduction
4
Processor Module Form Factors
Different form factors of Pentium II and Pentium III processor modules exist, as
shown in Figure 1-1. The form factor in this kit lacks the two processor module
release latches present in the alternate form factor.
•For HP NetServer E 60 or LPr, the form factor is unimportant.
•For HP NetServer LC 3 or LH 3/3r, the form factor in this kit requires a
processor retaining latch, which is described in Chapter 3, "Installation in
LC 3 and LH 3/3r."
Alternate Form Factor
Processor Module
Release Latches
Form Factor in This Kit
Figure 1-1. Processor Module Form Factors
NOTE In a dual-processor configuration, you can mix processor
modules with different form factors.

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2 Preparation
Preparation Overview
Before you begin to upgrade the processors, you will do the following:
•Verify that you have the current release of the HP NetServer Navigator
CD-ROM.
•View the Readme file on the HP NetServer Navigator CD-ROM to obtain
the most current information about this upgrade accessory. If your system
BIOS needs updating, you will receive a message saying so.
•Update the BIOS, if necessary.
Verify CD-ROM Version
NOTE This kit contains two HP NetServer Navigator CD-ROMs, one
for E-series NetServers and one for L-series NetServers. Use
the appropriate one for your NetServer.
To ensure that you have the latest versions of software and information, obtain
the current HP NetServer Navigator CD Status Report. The status report lists the
release history, describes the latest updates, and tells how to obtain the current
release.
1. Obtain the status report from the following web site:
http://www.hp.com/netserver/servsup/cdinfo/status.htm

Chapter 2 Preparation
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2. Compare the version number on the status report with the version number
on the HP NetServer Navigator CD-ROM, as shown in Figure 2-1.
XXXXXXXX
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Version Number
Figure 2-1. CD-ROM Version Number
3. If you do not have the latest version, obtain it as instructed by the ordering
information on the status report.
View the Readme File
The Readme file on the HP NetServer Navigator CD-ROM contains the most
recent information that may not have been available at the time this guide was
printed. It is important to check this file before proceeding with the installation.
View the Readme file, as follows:
1. Turn on the display monitor and the HP NetServer, and insert the
HP NetServer Navigator CD-ROM into the drive. Turn the power off,
wait 10 seconds, and turn the power on again. If HP NetServer Navigator
fails to start, follow the instructions on the screen.
2. When HP NetServer Navigator starts, you may need to set the language
and the time and date. Follow the instructions on the screen. You can also
change the language of the BIOS when prompted.
When the HP NetServer Navigator starts, you may see an error message
that the version of BIOS on the NetServer Navigator CD-ROM is
newer than the BIOS detected in your NetServer.
◊If this message does not appear, your BIOS contains the proper BIOS
for the processors installed, and it does not need updating for this
purpose.

Chapter 2 Preparation
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◊If this message does appear, you must update the BIOS. You will do it
after you view the Readme file.
3. Go to the HP NetServer Navigator Main Menu.
4. On the Main Menu, choose Readme File.
CAUTION Versions of the HP NetServer Navigator CD-ROM other than
the one that shipped with the new processor modules may not
contain the appropriate BIOS for these new processor
modules. Therefore, use only the HP NetServer Navigator
CD-ROM that shipped with the new processor modules, or a
later version.
Update the BIOS, if Necessary
Update the BIOS if, when you viewed the Readme file, you received an error
message that the version of BIOS on the NetServer Navigator CD-ROM is
newer than the BIOS detected in your NetServer.
•If this message did not appear, your BIOS contains the proper BIOS for
the processors. Go to Chapter 3 or 4, depending upon which NetServer
model you have.
•If this message did appear, you must update the BIOS. Before you do so,
write down the hard drive priority, so that you can reconfigure it later.
Write Down Hard Drive Priority
Updating the BIOS will reset your NetServer’s hard drive priority in the boot
device order.
•If you already know the Hard Drive Priority setting in the Setup Utility, go
to the section, "Update System BIOS."
•If you do not know the Hard Drive Priority setting in the Setup Utility,
run the Setup utility and write down the Hard Drive Priority. Use that
information to reconfigure the boot order after you update the BIOS.
Run the Setup utility, as follows:
1. Click Exit and Yes to restart the NetServer.
2. When you see the message

Chapter 2 Preparation
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Press <F2> to enter SETUP
on the display monitor, press the F2 function key.
3. If a password has been set, provide it when prompted.
4. When the Setup Utility menu is displayed, use the left and right arrow
keys to select the Configuration menu.
5. On the Configuration menu, use the up and down arrows to highlight
Boot Device Ordering, and press ENTER.
6. On the Boot Device Ordering submenu, use the up and down arrows to
highlight Hard Drive Priority, and press ENTER.
7. The hard drives are listed in boot order. Write down the boot order of the
hard drives.
8. Press ESC three times to go to the Exit menu.
9. On the Exit menu, use the up and down arrows to highlight Exit
Discarding Changes, and press ENTER.
10. When the Setup Warning dialog box displays the "Exit Discarding
Changes?" question, press ENTER to answer "Yes." The NetServer will
restart running HP NetServer Navigator.
Update System BIOS
To update the system BIOS, do the following:
1. From the HP NetServer Navigator Main Menu, choose NetServer
Utilities.
2. Choose the More NetServer Utilities option.
3. On the NetServer Utilities menu, choose the BIOS update utility.
4. Select the Execute option.
If the utility partition is present, it is updated now.
5. The BIOS Update Utility displays information for remote console users
and about changes to the boot device order. You have already run the
Setup utility, so follow the instructions on the screen to begin the update.
When the BIOS update is complete, the NetServer restarts.

Chapter 2 Preparation
9
Reconfigure Hard Drive Priority
Run the Setup utility again to reconfigure the hard drive priority, as follows:
1. When the NetServer restarts, press the F2 function key at the prompt to
run the Setup utility.
2. If a password has been set, provide it when prompted.
3. When the Setup Utility menu is displayed, use the left and right arrow
keys to select the Configuration menu.
4. On the Configuration menu, use the up and down arrows to highlight
Hard Drive Priority, and press ENTER.
5. On the Hard Drive Priority submenu, use the +/- keys to reconfigure the
boot order of the hard drives.
6. Press the F10 function key to save and exit.
7. In the Setup Confirmation dialog box, press ENTER to answer "Yes" to
the question, "Save configuration and exit now?" The HP NetServer will
restart running HP NetServer Navigator.

11
3 Installation in LC 3 and LH 3/3r
Installation Overview
NOTE If you install two processor modules, use processor upgrade
kits with the same HP product number.
If you add a second processor module, match it to the existing
processor module. (Your HP reseller can advise you about
matching processor modules.) Add the new processor module
to the secondary processor position.
To avoid flexing the system board, remove it before upgrading processor modules
in HP NetServer LC 3 and LH 3/3r. Do the following:
1. Power down the NetServer, and disconnect it.
2. Remove the front bezel and covers.
3. Remove the system board.
4. Remove the existing processor modules, if necessary.
5. Install the new processor modules and any VRMs required.
6. Install a terminator board for a single-processor NetServer, if not already
present.
7. Set the system switches, and attach label to system board if necessary.
8. Reinstall the system board.
9. Replace all covers and the front bezel.
10. Reconnect the NetServer.

Chapter 3 Installation in LC 3 and LH 3/3r
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Table 3-1 summarizes differences among the operations required for various
types of upgrades. It also lists the section in this chapter that describes each
operation.
Table 3-1. Upgrade Operations for HP NetServer LC 3 and LH 3/3r
Upgrade to Dual (No Change in Speed)
LC 3 LH 3/3r Described in
Remove terminator
board Remove terminator board "Removing the Terminator Board"
Add processor module Add processor module "Installing Processor
Modules"
Add VRM Add VRM "Installing a VRM "
Set system switches Set system switches "Setting System Switches"
Upgrade to New Speed (No Change in Number of Processors)
LC 3 LH 3/3r Described in
Remove existing
processor module(s) Remove existing processor module(s) "Removing the Existing Processor Module"
Install processor
module(s) Install processor module(s) "Installing Processor Modules"
Set system switches Set system switches "Setting System Switches"
Upgrade to Dual at New Speed
LC 3 LH 3/3r Described in
Remove terminator
board Remove terminator board "Removing the Terminator Board"
Remove existing
processor module Remove existing processor module "Removing the Existing Processor Module"
Install processor
modules Install processor modules "Installing Processor Modules"
Add VRM Add VRM "Installing a VRM"
Set system switches Set system switches "Setting System Switches"

Chapter 3 Installation in LC 3 and LH 3/3r
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Disconnect the NetServer
1. Bring down the network properly. If necessary, shut down the network
operating system.
2. Turn off power to the HP NetServer and the monitor.
3. Disconnect all cables, as follows:
◊DISCONNECT THE AC POWER CORD and all telephone cables from
the HP NetServer.
◊Disconnect all cables attached to the system board at the rear of the
NetServer (such as mouse, keyboard, and other cables).
WARNING Before removing the cover, always disconnect the power cord
and unplug telephone cables. Disconnect telephone cables to
avoid exposure to shock hazard from telephone ringing
voltages. Disconnect the power cord to avoid exposure to
high energy levels that may cause burns when parts are
short-circuited by metal objects such as tools or jewelry.
Note that the power switch does not turn off the standby
power. Disconnect the power cord to turn off standby power.
CAUTION Wear a wrist strap and use a static-dissipating work surface
connected to the chassis when handling components.

Chapter 3 Installation in LC 3 and LH 3/3r
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Remove the Front Bezel and Covers
Refer to your NetServer documentation to remove the front bezel and covers to
gain access to the system board to remove it.
If your NetServer is mounted in a rack enclosure, also refer to your rack
documentation.
WARNING Do the following to prevent the rack enclosure from tipping
over:
•Extend the anti-tip foot, or verify that the anti-tip feature
is installed.
•Verify that the leveler feet are lowered.
•Do not extend more than one piece of equipment at a time
out from the front of the rack.
Failure to take these precautions could result in serious injury
and equipment damage.
Remove the System Board
Remove the system board. Refer to your NetServer documentation for
instructions.
NOTE Before you remove the system board, examine the way it is
currently installed. Doing this will help you to reinstall it
correctly. In particular, note how the I/O connector bracket on
the system board (which holds the keyboard, mouse, and video
connectors) fits into the rear of the NetServer chassis.

Chapter 3 Installation in LC 3 and LH 3/3r
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CAUTION Lay the system board component-side up on a
static-dissipating work surface with the metal crosspiece on
the top rear corner of the system board extending off the work
surface, as shown in Figure 3-1.
Static-Dissipating
Work Surface
Place Crosspiece
Off Work Surface
Figure 3-1. Place System Board on the Work Surface

Chapter 3 Installation in LC 3 and LH 3/3r
16
Install the Processor Modules and VRMs
See Figure 3-2 for the location of the processor module positions, VRM sockets,
and system switches on the system board.
Secondary Processor
Module Position Socket for VRM for
Secondary Processor
Primary
Processor
Module
Position
System Switches
Table of
System
Switch
Settings
Socket for
VRM for
Primary
Processor
Figure 3-2. HP NetServer LC 3 and LH 3/3r System Board