HP Integrity rx2660 User manual

HP Integrity rx2660 Server User Service
Guide
HP Part Number: AB419-9002E
Published: September 2011
Edition: 12

© Copyright 2006, 2011 Hewlett-Packard Development Company, L.P
Legal Notices
The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express
warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall
not be liable for technical or editorial errors or omissions contained herein.
Printed in U.S.A.
Intel, Pentium, Intel Inside, Itanium, and the Intel Inside logo are trademarks or registered trademarks of Intel Corporation or its subsidiaries in the
United States and other countries.
Microsoft and Windows are U.S. registered trademarks of Microsoft Corporation.
Warranty
To obtain a copy of the warranty for this product see the warranty information on the HP website at:
BCS Global Limited Warranty and Technical Support

Contents
About This Document...................................................................................12
Intended Audience..................................................................................................................12
New and Changed Information in This Edition............................................................................12
Publishing History...................................................................................................................13
Document Organization..........................................................................................................14
Typographic Conventions....................................................................................................14
HP-UX Release Name and Release Identifier...............................................................................15
Related Information.................................................................................................................15
Contacting HP........................................................................................................................16
Before You Contact HP.......................................................................................................16
HP Contact Information.......................................................................................................16
Subscription Service...........................................................................................................16
Documentation Feedback....................................................................................................17
1 Overview................................................................................................18
Server Subsystems..................................................................................................................18
Server Block Diagram.........................................................................................................18
I/O Subsystem..................................................................................................................20
PCIe MPS Optimization..................................................................................................20
Processor..........................................................................................................................21
Memory...........................................................................................................................21
Add-On Memory..........................................................................................................22
Cooling............................................................................................................................23
Data Center Server Cooling............................................................................................23
Office Friendly Server Cooling........................................................................................24
Power...............................................................................................................................24
Data Center Server Power..............................................................................................24
Office Friendly Server Power...........................................................................................25
Mass Storage....................................................................................................................25
Firmware..........................................................................................................................25
User Interface...............................................................................................................26
Event IDs for Errors and Events........................................................................................26
Controls, Ports, and LEDs.........................................................................................................26
Front Panel Controls, Ports, and LEDs....................................................................................26
System Insight Display....................................................................................................28
Storage and Media Devices...........................................................................................29
SAS Disk Drive LEDs.................................................................................................29
DVD Drive...............................................................................................................30
Rear Panel Controls, Ports, and LEDs.....................................................................................31
iLO 2 MP.....................................................................................................................31
iLO 2 MP Reset Button...............................................................................................32
iLO 2 MP Ports.........................................................................................................32
iLO 2 MP LAN LEDs..................................................................................................32
iLO 2 MP Status LEDs................................................................................................33
System LAN..................................................................................................................33
Power Supply................................................................................................................33
Rear Panel UID LED and Button.......................................................................................34
PCI-X/PCIe Card Slots...................................................................................................34
2 Server Specifications.................................................................................35
System Configuration..............................................................................................................35
Dimensions and Weight..........................................................................................................36
Contents 3

Grounding.............................................................................................................................36
Electrical Specifications...........................................................................................................36
System Power Specifications................................................................................................36
Power Consumption and Cooling.........................................................................................37
Physical and Environmental Specifications..................................................................................37
3 Installing the Server..................................................................................40
Safety Information...................................................................................................................40
Installation Sequence and Checklist...........................................................................................40
Unpacking and Inspecting the Server........................................................................................41
Verifying Site Preparation....................................................................................................41
Inspecting the Shipping Containers for Damage.....................................................................41
Unpacking the Server.........................................................................................................41
Checking the Inventory.......................................................................................................41
Returning Damaged Equipment............................................................................................42
Unloading the Server With a Lifter.......................................................................................42
Installing Additional Components..............................................................................................42
Introduction.......................................................................................................................42
Installing a SAS Hard Drive.................................................................................................43
Removing a SAS Hard Drive Filler....................................................................................43
Installing a SAS Hard Drive............................................................................................44
Installing a Hot–Swappable Power Supply.............................................................................45
Power Supply Loading Guidelines...................................................................................45
Installing a Power Supply...............................................................................................45
Removing the Top Cover.....................................................................................................46
Removing the Airflow Guide................................................................................................47
Installing System Memory....................................................................................................48
Memory Installation Conventions.....................................................................................48
Supported DIMM Sizes.............................................................................................48
Memory Pairs..........................................................................................................49
Memory Loading Rules and Guidelines.......................................................................49
Installing Memory.........................................................................................................49
Installing a Processor..........................................................................................................50
Processor Load Order....................................................................................................50
Required Tools..............................................................................................................51
Replacing the Airflow Guide...............................................................................................55
Installing Additional PCIe/PCI-X Cards..................................................................................56
Removing the I/O Backplane from the Server....................................................................56
Installing a PCIe/PCI-X Card...........................................................................................58
Replacing the I/O Backplane Card Cage.........................................................................59
Installing the SAS Smart Array and PCIe Expansion Boards.....................................................59
Installing the PCIe Expansion Board.................................................................................59
Installing the SAS Smart Array P400 Controller and RAID Battery........................................60
Replacing the Top Cover.....................................................................................................61
Installing the Server into a Rack or Pedestal................................................................................62
Installing the Server into a Rack...........................................................................................62
HP Rack.......................................................................................................................62
Non-HP Rack................................................................................................................62
Installing the Server into a Pedestal.......................................................................................62
Connecting the Cables............................................................................................................63
AC Input Power..................................................................................................................63
Power States.................................................................................................................63
Applying Standby Power to the Server.............................................................................64
Connecting to the LAN.......................................................................................................65
Connecting and Setting Up the Console....................................................................................65
4 Contents

Setting Up the Console.......................................................................................................65
Setup Checklist..................................................................................................................65
Setup Flowchart.................................................................................................................66
Preparation.......................................................................................................................68
Determining the Physical iLO 2 MP Access Method............................................................68
Determining the iLO 2 MP LAN Configuration Method.......................................................68
Configuring the iLO 2 MP LAN Using DHCP and DNS...........................................................69
Configuring the iLO 2 MP LAN Using ARP Ping.....................................................................70
Configuring the iLO 2 MP LAN Using the RS-232 Serial Port....................................................71
Logging In to the iLO 2 MP.................................................................................................72
Additional Setup................................................................................................................73
Modifying User Accounts and Default Password................................................................73
Setting Up Security........................................................................................................74
Security Access Settings............................................................................................74
Accessing the Host Console.....................................................................................................74
Accessing the Host Console With the TUI - CO Command.......................................................74
Interacting with the iLO 2 MP Using the Web GUI..................................................................74
Accessing the Graphic Console Using VGA ..........................................................................76
Powering On and Powering Off the Server.................................................................................77
Power States......................................................................................................................77
Powering On the Server......................................................................................................77
Powering On the Server Using the iLO 2 MP.....................................................................77
Powering On the Server Manually...................................................................................77
Powering Off the Server......................................................................................................78
Powering Off the Server Using the iLO 2 MP.....................................................................78
Powering Off the Server Manually...................................................................................78
Verifying Installed Components In the Server..............................................................................78
Installation Troubleshooting......................................................................................................81
Troubleshooting Methodology..............................................................................................81
Troubleshooting Using the Server Power Button......................................................................81
Server Does Not Power On.................................................................................................82
EFI Menu is Not Available..................................................................................................83
Operating System Does Not Boot.........................................................................................83
Operating System Boots with Problems.................................................................................83
Intermittent Server Problems.................................................................................................83
DVD Problems...................................................................................................................83
Hard Drive Problems..........................................................................................................83
Console Problems..............................................................................................................84
Downloading and Installing the Latest Version of the Firmware.................................................84
Downloading the Latest Version of the Firmware................................................................84
Installing the Latest Version of the Firmware on the Server...................................................84
4 Booting and Shutting Down the Operating System........................................85
Operating Systems Supported on HP Integrity Servers..................................................................85
Configuring System Boot Options..............................................................................................85
Booting and Shutting Down HP-UX............................................................................................87
Adding HP-UX to the Boot Options List..................................................................................88
Standard HP-UX Booting.....................................................................................................88
Booting HP-UX (EFI Boot Manager)..................................................................................89
Booting HP-UX (EFI Shell)...............................................................................................89
Booting HP-UX in Single-User Mode.....................................................................................90
Booting HP-UX in LVM Maintenance Mode............................................................................91
Shutting Down HP-UX.........................................................................................................92
Booting and Shutting Down HP OpenVMS.................................................................................92
Adding OpenVMS to the Boot Options List............................................................................92
Contents 5

Booting OpenVMS.............................................................................................................93
Booting OpenVMS (EFI Boot Manager)............................................................................93
Booting HP OpenVMS (EFI Shell)....................................................................................94
Shutting Down OpenVMS...................................................................................................95
Booting and Shutting Down Microsoft Windows.........................................................................96
Adding Microsoft Windows to the Boot Options List................................................................96
Booting the Microsoft Windows Operating System.................................................................97
Shutting Down Microsoft Windows.......................................................................................98
Windows Shutdown from the Command Line....................................................................99
Booting and Shutting Down Linux............................................................................................100
Adding Linux to the Boot Options List..................................................................................100
Booting the Red Hat Enterprise Linux Operating System.........................................................101
Booting Red Hat Enterprise Linux from the EFI Shell..........................................................101
Booting the SuSE Linux Enterprise Server Operating System...................................................102
Booting SuSE Linux Enterprise Server from the EFI Shell....................................................102
Shutting Down Linux.........................................................................................................103
5 Troubleshooting......................................................................................104
General Troubleshooting Methodology....................................................................................104
Recommended Troubleshooting Methodology ..........................................................................105
Basic and Advanced Troubleshooting Tables............................................................................106
Troubleshooting Tools............................................................................................................111
LEDs ..............................................................................................................................111
Front Panel.................................................................................................................111
External Health LED................................................................................................111
Internal Health LED.................................................................................................112
System Health LED..................................................................................................113
Locator Switch/LED (Unit Identifier or UID).................................................................113
System Insight Display LEDs..........................................................................................114
Field Replaceable Unit Health LEDs...............................................................................114
Diagnostics.....................................................................................................................114
Online Diagnostics/Exercisers...........................................................................................115
Online Support Tool Availability....................................................................................115
Online Support Tools List..............................................................................................115
Linux Online Support Tools................................................................................................116
Offline Support Tools List...................................................................................................116
General Diagnostic Tools..................................................................................................116
Fault Management Overview.............................................................................................117
HP-UX Fault Management.................................................................................................117
WBEM Indication Providers and EMS Hardware Monitors................................................118
EMS High Availability Monitors....................................................................................118
Errors and Reading Error Logs................................................................................................118
Event Log Definitions........................................................................................................118
Using Event Logs..............................................................................................................118
iLO 2 MP Event Logs........................................................................................................119
System Event Log (SEL) Review...........................................................................................119
Supported Configurations......................................................................................................121
System Block Diagram......................................................................................................121
System Build-Up Troubleshooting Procedure.........................................................................122
CPU/Memory/SBA...............................................................................................................123
Troubleshooting rx2660 CPU.............................................................................................124
IPF Processor Load Order.............................................................................................124
Processor Module Behaviors.........................................................................................124
Customer Messaging Policy..........................................................................................124
Troubleshooting rx2660 Memory.......................................................................................126
6 Contents

Memory DIMM Load Order..........................................................................................126
Memory Subsystem Behaviors.......................................................................................126
Customer Messaging Policy..........................................................................................127
Troubleshooting rx2660 SBA.............................................................................................127
Power Subsystem .................................................................................................................128
Power Subsystem Behavior................................................................................................128
Power LED/Switch............................................................................................................128
Cooling Subsystem...............................................................................................................129
Cooling Subsystem Behavior..............................................................................................129
I/O Backplane (LBAs/Ropes/PDH/PCI-X/PCIe Slots).................................................................130
I/O Subsystem Behaviors..................................................................................................130
Customer Messaging Policy...............................................................................................130
Management Subsystem........................................................................................................132
iLO 2 MP LAN LED on the Rear Panel.................................................................................132
iLO 2 MP Status LEDs.......................................................................................................132
Manageability Reset Button on System Board Bulkhead.........................................................133
Manageability Status LED.................................................................................................133
I/O Subsystem (SAS/DVD/HDD)............................................................................................133
Verifying SAS Disk Drive Operation....................................................................................133
System LAN LEDs.............................................................................................................134
System LAN LEDs........................................................................................................134
Booting ..............................................................................................................................134
Firmware.............................................................................................................................135
Identifying and Troubleshooting Firmware Problems..............................................................135
Updates.........................................................................................................................136
Server Interface (System Console)...........................................................................................136
Troubleshooting Tips.........................................................................................................136
Environment ........................................................................................................................136
Reporting Your Problems to HP...............................................................................................137
Online Support................................................................................................................137
Phone Support.................................................................................................................137
Information to Collect Before you Contact Support................................................................137
6 Removing and Replacing Server Components.............................................139
Service Tools Required..........................................................................................................139
Safety Information.................................................................................................................139
Server Component Classification............................................................................................140
Hot-Swappable Components.............................................................................................140
Hot-Pluggable Components...............................................................................................140
Cold-Swappable Components............................................................................................140
Accessing a Rack Mounted Server..........................................................................................141
Extending the Server from the Rack....................................................................................141
Inserting the Server into the Rack.......................................................................................141
Accessing a Pedestal Mounted Server.....................................................................................141
Removing and Replacing the Top Cover...................................................................................142
Removing the Top Cover...................................................................................................142
Replacing the Top Cover...................................................................................................142
Removing and Replacing the Airflow Guide.............................................................................143
Removing the Airflow Guide..............................................................................................143
Replacing the Airflow Guide.............................................................................................145
Removing and Replacing a Hot-Swappable Server Fan..............................................................145
Data Center Server..........................................................................................................145
Office Friendly Server.......................................................................................................146
Removing a Server Fan.....................................................................................................147
Replacing a Server Fan ....................................................................................................149
Contents 7

Removing and Replacing a Hot-Swappable Power Supply..........................................................149
Power Supply Loading Guidelines......................................................................................150
Removing a Power Supply.................................................................................................150
Replacing a Power Supply.................................................................................................151
Removing and Replacing a Hard Drive Filler.............................................................................151
Removing a Hard Drive Filler.............................................................................................151
Replacing a Hard Drive Filler.............................................................................................152
Removing and Replacing a Hot-Pluggable SAS Hard Drive.........................................................152
Removing a SAS Hard Drive..............................................................................................152
Replacing a SAS Hard Drive..............................................................................................153
Removing and Replacing the DVD Drive...................................................................................154
Removing the DVD Drive...................................................................................................154
Replacing the DVD Drive...................................................................................................154
Removing and Replacing the Front Bezel..................................................................................154
Removing the Front Bezel..................................................................................................155
Replacing the Front Bezel..................................................................................................156
Removing and Replacing the System Insight Display..................................................................156
Removing the System Insight Display...................................................................................156
Replacing the System Insight Display..................................................................................157
Removing and Replacing the Fan Carrier Assembly...................................................................158
Removing the Fan Carrier Assembly...................................................................................158
Replacing the Fan Carrier Assembly...................................................................................160
Removing and Replacing the I/O Fan Carrier Assembly.............................................................161
Removing the I/O Fan Carrier Assembly.............................................................................161
Replacing the I/O Fan Carrier Assembly.............................................................................163
Removing and Replacing the I/O Backplane Assembly..............................................................163
Removing the I/O Backplane Assembly..............................................................................163
Replacing the I/O Backplane Assembly..............................................................................165
Removing and Replacing a PCI-X/PCIe Card............................................................................165
Removing a PCI-X/PCIe Card............................................................................................165
Installing a PCI-X/PCIe Card.............................................................................................166
Removing and Replacing the Fan / Display Board....................................................................167
Removing the Fan / Display Board.....................................................................................167
Replacing the Fan / Display Board....................................................................................168
Removing and Replacing System Memory................................................................................169
Removing System Memory.................................................................................................169
Memory Installation Conventions........................................................................................170
Supported DIMM Sizes................................................................................................170
Memory Load Order....................................................................................................170
Memory Loading Rules and Guidelines..........................................................................170
Installing Memory............................................................................................................170
Removing and Replacing a Processor......................................................................................171
Processor Load Order.......................................................................................................172
Required Tools.................................................................................................................172
Removing a Processor ......................................................................................................172
Installing a Processor........................................................................................................176
Removing and Replacing the Power Supply Housing..................................................................177
Removing the Power Supply Housing..................................................................................177
Replacing the Power Supply Housing..................................................................................179
Removing and Replacing the Power Supply Riser Board.............................................................180
Removing the Power Supply Riser Board..............................................................................180
Replacing the Power Supply Riser Board.............................................................................180
Removing and Replacing the System or iLO 2 MP Battery...........................................................181
Removing the System or iLO 2 MP Battery...........................................................................181
Replacing the Battery on System Boards with EDC < 4739....................................................183
8 Contents

Installing the Battery Clip..................................................................................................183
Removing and Replacing the Battery in the Socket................................................................185
Removing and Replacing the Trusted Platform Module................................................................186
Removing the TPM...........................................................................................................187
Replacing the TPM...........................................................................................................187
Removing and Replacing the Smart Array P400 Controller and PCIe Expansion Board..................188
Removing the Optional Smart Array P400 Controller and Battery...........................................188
Removing the PCIe Expansion Board..................................................................................190
Replacing the Smart Array P400 Controller Board................................................................191
Replacing the PCIe Expansion Board..................................................................................192
Removing and Replacing the SAS Backplane Board..................................................................193
Removing the SAS Backplane Board...................................................................................194
Replacing the SAS Backplane............................................................................................195
Removing and Replacing the System Board..............................................................................196
Removing the System Board...............................................................................................196
Replacing the System Board..............................................................................................198
A Customer Replaceable Units Information....................................................200
Parts Only Warranty Service..................................................................................................200
Customer Self Repair.............................................................................................................200
Customer Replaceable Units List..............................................................................................201
B Upgrades..............................................................................................204
Upgrading the I/O Backplane...............................................................................................204
I/O Backplane Upgrade Overview....................................................................................204
Required Service Tools.................................................................................................204
Safety Information.......................................................................................................204
Upgrading the I/O Backplane...........................................................................................205
Performing a Server Backup..........................................................................................205
Powering Off the Server...............................................................................................205
Accessing the Server...................................................................................................205
Removing the I/O Backplane Assembly From the Server...................................................206
Removing the PCI-X I/O Backplane Board from the I/O Backplane Assembly......................207
Installing the PCI-X/PCIe I/O Backplane Board Into the I/O Backplane Assembly................208
Replacing the I/O Backplane Assembly Into the Server....................................................209
Replacing the Top Cover..............................................................................................209
Installing the Server Into the Rack..................................................................................209
Installing the Server Into a Pedestal................................................................................209
Powering On the Server...............................................................................................209
Upgrade Verification........................................................................................................209
Viewing Warnings......................................................................................................209
Verifying I/O cards.....................................................................................................209
Booting the Operating System.......................................................................................210
Processor Upgrades..............................................................................................................210
Upgrading Versus Adding On...........................................................................................211
Firmware........................................................................................................................211
Operating Systems...........................................................................................................211
C Utilities.................................................................................................212
Extensible Firmware Interface Boot Manager............................................................................212
EFI Commands.....................................................................................................................213
EFI/POSSE Commands..........................................................................................................215
help...............................................................................................................................215
Syntax.......................................................................................................................215
Parameters.................................................................................................................215
Operation..................................................................................................................215
Contents 9

baud..............................................................................................................................218
Syntax.......................................................................................................................218
Parameters.................................................................................................................218
Operation..................................................................................................................218
boottest..........................................................................................................................219
Syntax.......................................................................................................................219
Parameters.................................................................................................................219
cpuconfig.......................................................................................................................220
Syntax.......................................................................................................................220
Parameters.................................................................................................................220
Operation..................................................................................................................220
ioconfig..........................................................................................................................221
Syntax.......................................................................................................................221
Parameters.................................................................................................................221
Operation..................................................................................................................221
conconfig.......................................................................................................................222
Syntax.......................................................................................................................222
Parameters.................................................................................................................222
Notes........................................................................................................................222
default............................................................................................................................223
Syntax.......................................................................................................................223
Parameters.................................................................................................................223
Operation..................................................................................................................224
errdump.........................................................................................................................224
Syntax.......................................................................................................................224
Parameters.................................................................................................................224
Operation..................................................................................................................224
info................................................................................................................................224
Syntax.......................................................................................................................224
Parameters.................................................................................................................224
lanaddress......................................................................................................................229
Syntax:......................................................................................................................229
Parameters.................................................................................................................229
monarch.........................................................................................................................229
Syntax.......................................................................................................................230
Parameters.................................................................................................................230
Operation..................................................................................................................230
pdt.................................................................................................................................230
Syntax.......................................................................................................................230
Parameters.................................................................................................................230
Operation..................................................................................................................230
sysmode.........................................................................................................................231
Syntax.......................................................................................................................231
Parameters.................................................................................................................231
Operation..................................................................................................................231
Option ROM Configuration for Arrays Utility............................................................................232
Creating a Logical Drive Using ORCA................................................................................232
CFGGEN Utility...................................................................................................................233
Starting CFGGEN............................................................................................................233
CFGGEN Operation........................................................................................................233
Rules for creating IM volumes and hot spare disks................................................................234
CFGGEN Utility Commands..............................................................................................234
CREATE Command......................................................................................................234
Syntax .................................................................................................................234
Parameters............................................................................................................234
10 Contents

Operation.............................................................................................................234
AUTO Command........................................................................................................234
Syntax..................................................................................................................235
Parameters ...........................................................................................................235
Operation.............................................................................................................235
HOTSPARE Command.................................................................................................235
Syntax..................................................................................................................235
Parameters ...........................................................................................................235
Operation.............................................................................................................235
Specifying SCSI Parameters....................................................................................................235
Using the SCSI Setup Utility...............................................................................................235
Using the Boot Option Maintenance Menu..............................................................................240
Paths..............................................................................................................................240
Boot From File.............................................................................................................241
Add a Boot Option.....................................................................................................241
Edit Boot Entry............................................................................................................242
Delete Boot Option(s)..................................................................................................242
Change Boot Order....................................................................................................242
Manage BootNext Setting............................................................................................243
Set AutoBoot TimeOut..................................................................................................243
Select Console Configuration........................................................................................243
Select Active Standard Error Devices..............................................................................244
Using the System Configuration Menu.................................................................................244
Security/Password Menu..............................................................................................245
Resetting Passwords.....................................................................................................245
Advanced System Information.......................................................................................245
Set System Time..........................................................................................................245
Set System Date..........................................................................................................245
Set User Interface........................................................................................................245
Set System Wake-On LAN............................................................................................245
Set System Defaults......................................................................................................245
Integrated Lights Out 2 Management Processor........................................................................245
Index.......................................................................................................247
Contents 11

About This Document
This document provides information, installation procedures, and server specifications for the HP
Integrity rx2660 server, Regulatory Model Number: RSVLA-0503. It also provides parts information
and describes how to remove and replace server components, troubleshoot, and diagnose server
problems.
The document publication date and part number indicate the document’s current edition. The
publication date changes when a new edition is issued. Minor changes may be made without
changing the publication date. The document part number changes when extensive changes are
made.
Document updates may be issued between editions to correct errors or document product changes.
To ensure that you receive the updated or new editions, you should subscribe to the appropriate
product support service. See your HP sales representative for details.
The latest version of this document can be found online at: http://www.hp.com/go/
Integrity_Servers-docs.
Intended Audience
This document is intended to provide technical product and support information for authorized
service providers, customer system administrators, and HP support personnel.
New and Changed Information in This Edition
This document has been updated with the following:
•Updated power supply LED information.
•Corrected minor syntax content.
12

Publishing History
Table 1 Publishing History Details
Publication DateSupported Product VersionsOperating Systems SupportedDocument
Manufacturing
Part Number
December 2006rx2660AB419-9002A •HP-UX,
•Microsoft® Windows®
•Linux®
•OpenVMS
May 2007rx2660 Data Center and rx2660 Office
Friendly
AB419-9002B •HP-UX,
•Microsoft Windows
•Linux
•OpenVMS
November 2007rx2660 Data Center and rx2660 Office
Friendly
AB419-9002C •HP-UX,
•Microsoft Windows
•Linux
•OpenVMS
August 2008rx2660 Data Center and rx2660 Office
Friendly
AB419-9002C_ed4 •HP-UX,
•Microsoft Windows
•Linux
•OpenVMS
May 2009rx2660 Data Center and rx2660 Office
Friendly
AB419-9002C_ed5 •HP-UX,
•Microsoft Windows
•Linux
•OpenVMS
October 2009rx2660 Data Center and rx2660 Office
Friendly
AB419-9002C_ed6 •HP-UX,
•Microsoft Windows
•Linux
•OpenVMS
March 2010rx2660 Data Center and rx2660 Office
Friendly
AB419-9002C_ed7 •HP-UX,
•Microsoft Windows
•Linux
•OpenVMS
May 2010rx2660 Data Center and rx2660 Office
Friendly
AB419-9002C_ed8 •HP-UX,
•Microsoft Windows
•Linux
•OpenVMS
June 2010rx2660 Data Center and rx2660 Office
Friendly
AB419-9002C_ed9 •HP-UX,
•Microsoft Windows
•Linux
•OpenVMS
Publishing History 13

Table 1 Publishing History Details (continued)
Publication DateSupported Product VersionsOperating Systems SupportedDocument
Manufacturing
Part Number
AB419-9002C_ed10 January 2011rx2660 Data Center and rx2660 Office
Friendly
•HP-UX,
•Microsoft Windows
•Linux
•OpenVMS
April 2011rx2660 Data Center and rx2660 Office
Friendly
AB419-9002D •HP-UX,
•Microsoft Windows
•Linux
•OpenVMS
September 2011rx2660 Data Center and rx2660 Office
Friendly
AB419–9002E •HP-UX,
•Microsoft Windows
•Linux
•OpenVMS
Document Organization
The HP Integrity rx2660 Server User Service Guide is divided into several chapters, and each
contains information about servicing the HP Integrity rx2660 server. The appendixes area of the
book contains supplemental information.
Chapter 1 Provides information on the major server subsystems, dimensions and weights,
specifications, and safety.
Chapter 2 Provides server details such as system configuration, physical specifications, and
requirements.
Chapter 3 Provides procedures to install the server.
Chapter 4 Provides procedures to boot and shut down the operating system.
Chapter 5 Provides diagnostics and basic troubleshooting methodology.
Chapter 6 Provides instructions and procedures on how to remove and replace server
components.
Appendix A Provides a list of replaceable parts.
Appendix B Provides upgrade procedures.
Appendix C Provides information on EFI utilities.
Typographic Conventions
This document uses the following conventions:
%,$, or #A percent sign represents the C shell system prompt. A dollar sign
represents the system prompt for the Bourne, Korn, and POSIX
shells. A number sign represents the superuser prompt.
Command A command name or qualified command phrase.
Computer output Text displayed by the computer.
Ctrl+x A key sequence. A sequence such as Ctrl+x indicates that you
must hold down the key labeled Ctrl while you press another key
or mouse button.
ENVIRONMENT VARIABLE The name of an environment variable, for example, PATH.
14

ERROR NAME The name of an error, usually returned in the errno variable.
Key The name of a keyboard key. Return and Enter both refer to the
same key.
Term The defined use of an important word or phrase.
User input Commands and other text that you type.
Variable The name of a placeholder in a command, function, or other
syntax display that you replace with an actual value.
[] The contents are optional in syntax. If the contents are a list
separated by |, you must choose one of the items.
{} The contents are required in syntax. If the contents are a list
separated by |, you must choose one of the items.
... The preceding element can be repeated an arbitrary number of
times.
 Indicates the continuation of a code example.
| Separates items in a list of choices.
WARNING A warning calls attention to important information that if not
understood or followed will result in personal injury or
nonrecoverable system problems.
CAUTION A caution calls attention to important information that if not
understood or followed will result in data loss, data corruption,
or damage to hardware or software.
IMPORTANT This alert provides essential information to explain a concept or
to complete a task
NOTE A note contains additional information to emphasize or supplement
important points of the main text.
HP-UX Release Name and Release Identifier
Each HP-UX 11i release has an associated release name and release identifier. The uname (1)
command with the -r option returns the release identifier. This table shows the releases available
for HP-UX 11i.
Table 2 HP-UX 11i Releases
Supported Processor ArchitectureRelease NameRelease Identifier
Intel® Itanium®
HP-UX 11i v3B.11.31
Related Information
You can find other information on HP server hardware management, Microsoft Windows, and
diagnostic support tools in the following publications.
You can find other information on HP server hardware management and diagnostic support tools
in the following publications.
HP Technical Documentation Website
http://www.hp.com/go/Integrity_Servers-docs
Windows Operating System Information
Find information about administration of the Microsoft Windows operating system at:
http://www.microsoft.com/technet/
Diagnostics and Event Monitoring: Hardware Support Tools
HP-UX Release Name and Release Identifier 15

Complete information about HP hardware support tools, including online and offline diagnostics
and event monitoring tools, is on the HP website at:
http://www.docs.hp.com/HP-UX/diag/
Website for HP Technical Support
http://h20219.www2.hp.com/services/cache/126868-0-0-225-121.html?
jumpid=reg_R1002_USEN
Books About HP-UX Published by Prentice Hall
You can find the entire Prentice Hall Professional Series on HP at:
http://www.informit.com/imprint/series_detail.aspx?st=61305
Contacting HP
Before You Contact HP
Be sure to have the following information available before you call contact HP:
•Technical support registration number (if applicable)
•Product serial number
•Product model name and number
•Product identification number
•Applicable error message
•Add-on boards or hardware
•Third-party hardware or software
•Operating system type and revision level
HP Contact Information
For the name of the nearest HP authorized reseller:
•In the United States, see the HP US service locator webpage (http://welcome.hp.com/country/
us/en/wwcontact.html.)
•In other locations, see the Contact HP worldwide (in English) webpage:
http://welcome.hp.com/country/us/en/wwcontact.html.
For HP technical support:
•In the United States, for contact options see the Contact HP United States webpage: (http://
welcome.hp.com/country/us/en/contact_us.html)
To contact HP by phone:
◦Call 1-800-HP-INVENT (1-800-474-6836). This service is available 24 hours a day, 7
days a week. For continuous quality improvement, calls may be recorded or monitored.
◦If you have purchased a Care Pack (service upgrade), call 1-800-633-3600. For more
information about Care Packs, refer to the HP website: (http://www.hp.com/hps).
•In other locations, see the Contact HP worldwide (in English) webpage (http://
welcome.hp.com/country/us/en/wwcontact.html).
Subscription Service
HP recommends that you register your product at the Subscriber's Choice for Business website:
http://www.hp.com/country/us/en/contact_us.html.
16

Documentation Feedback
HP welcomes your feedback. To make comments and suggestions about product documentation,
send a message to [email protected].
Include the document title and manufacturing part number. All submissions become the property
of HP.
Contacting HP 17

1 Overview
The HP Integrity rx2660 server is a versatile, high-rack-density platform that provides the following
features:
Form factor 2U, rack- or pedestal-mounted chassis
Internal peripherals Serial-attached SCSI (SAS) hard drives, and a DVD or
DVD+RW drive
High-availability components 1+1 hot-swappable power supplies and SAS drives
Processors Up to two single- or dual-core Intel Itanium
Memory Up to 64 GB
NOTE: There are two versions of the HP Integrity rx2660 server included in this guide. The Data
Center version, and the Office Friendly version. These two versions are very similar. However, the
Data Center server provides N+1 hot-swappable fans. The Office Friendly version provides different
fans, a minimum of two power supplies, and can only be configured as a pedestal-mounted server.
When reading fan, cooling, or power information, there is Data Center server information, as well
as Office Friendly server information throughout this document.
Server Subsystems
This section explains the subsystems included with the HP Integrity rx2660 server.
Server Block Diagram
Figure 1 is a block diagram of the main server subsystems. It illustrates the main components of
each subsystem and how the subsystems are connected to one another.
18 Overview

Figure 1 Server Block Diagram
Server Subsystems 19

I/O Subsystem
Figure 2 I/O Subsystem Block Diagram
The server is configured with either a PCI-X or a PCIe/PCI-X I/O backplane.
The PCI-X backplane includes three full-length public PCI-X slots. The PCIe/PCI-X backplane has
two full-length public PCIe slots and one full-length public PCI-X slot. Wake-on- LAN is not supported
on any of the PCIe/PCI-X slots. The server does not support PCI hot plug.
The server provides a pair of internal slots that support optional RAID cards for the SAS hard drives:
•The first slot supports a PCI expansion card that contains an express I/O adapter (EIOA) chip
for translating ropes to the PCIe bus.
•The second slot supports the RAID host bus adapter (HBA). The RAID HBA supports an optional
256-MB mezzanine card and external battery. The battery is mounted on top of the plastic
CPU airflow guide, and is connected to the RAID HBA by a power cable. When the RAID
HBA is installed, the SAS cables are connected to the HBA instead of the LSI 1068 controller
on the system board.
PCIe MPS Optimization
For PCIe-based systems, each PCIe device has a configurable MPS (maximum payload size)
parameter. Larger MPS values can enable the optimization to gain higher performance. MPS
Optimization is supported on PCIe systems running HP-UX, Open VMS, and Linux. System firmware
level greater than 01.05 performs an optimization during boot time to set the MPS value to the
largest size supported by both a PCIe root port and the devices below it.
The default server state is optimization disabled. When disabled, system firmware sets MPS to the
minimum value on each PCIe device.
The info io command displays the current PCIe MPS optimization setting. See “info” (page 224).
20 Overview