HP ProLiant DL180 Gen9 User manual

HPE ProLiant DL180 Gen9 Server
User Guide
Abstract
This document is for the person who installs, administers, and troubleshoots servers and storage systems. Hewlett Packard Enterprise
assumes you are qualified in the servicing of computer equipment and trained in recognizing hazards in products with hazardous energy
levels.
Part Number: 775439-004
March 2016
Edition: 5

© Copyright 2014, 2016 Hewlett Packard Enterprise Development LP
The information contained herein is subject to change without notice. The only warranties for Hewlett Packard Enterprise products and services
are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting
an additional warranty. Hewlett Packard Enterprise shall not be liable for technical or editorial errors or omissions contained herein.
Links to third-party websites take you outside the Hewlett Packard Enterprise website. Hewlett Packard Enterprise has no control over and is not
responsible for information outside the Hewlett Packard Enterprise website.
Intel® and Xeon® are trademarks of Intel Corporation in the U.S. and other countries.
Linux® is the registered trademark of Linus Torvalds in the U.S. and other countries.
Microsoft® and Windows® are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries.
microSD is a trademark or a registered trademark of SD-3C in the United States, other countries or both.
Red Hat® is a registered trademark of Red Hat, Inc. in the United States and other countries.
VMware® is a registered trademark of trademark of VMware, Inc. in the United States and/or other jurisdictions.

Contents 3
Contents
Component identification ..........................................................................................................................7
Front panel components...........................................................................................................................................7
Serial label pull tab information ................................................................................................................................8
Front panel LEDs and buttons..................................................................................................................................9
Front panel LED power fault codes .............................................................................................................10
Rear panel components .........................................................................................................................................11
Rear panel LEDs ....................................................................................................................................................12
PCIe riser board slot definitions .............................................................................................................................12
System board components.....................................................................................................................................14
DIMM slot locations .....................................................................................................................................16
System maintenance switch ........................................................................................................................16
NMI functionality..........................................................................................................................................17
Drive numbering .....................................................................................................................................................17
Hot-plug drive LED definitions................................................................................................................................18
Fan locations ..........................................................................................................................................................19
Operations ..............................................................................................................................................20
Power up the server ...............................................................................................................................................20
Power down the server...........................................................................................................................................20
Extend the server from the rack .............................................................................................................................20
Remove the server from the rack ...........................................................................................................................22
Remove the security bezel (optional) .....................................................................................................................23
Access the product rear panel................................................................................................................................23
Opening the cable management arm ..........................................................................................................23
Remove the access panel ......................................................................................................................................24
Install the access panel ..........................................................................................................................................25
Remove the PCI riser cages ..................................................................................................................................26
Install the PCI riser cages ......................................................................................................................................27
Remove the air baffle .............................................................................................................................................28
Install the air baffle .................................................................................................................................................29
Setup ......................................................................................................................................................31
Optional services....................................................................................................................................................31
Optimum environment ............................................................................................................................................31
Space and airflow requirements ..................................................................................................................31
Temperature requirements..........................................................................................................................32
Power requirements ....................................................................................................................................32
Electrical grounding requirements...............................................................................................................33
Server warnings and cautions ................................................................................................................................33
Rack warnings........................................................................................................................................................34
Identifying the contents of the server shipping carton ............................................................................................34
Installing hardware options.....................................................................................................................................35
Installing the server into the rack............................................................................................................................35
Installing the rack rail hook-and-loop strap.............................................................................................................38
Installing the operating system...............................................................................................................................39
Powering on and selecting boot options in UEFI Boot Mode .................................................................................40
Registering the product ..........................................................................................................................................40
Hardware options installation..................................................................................................................41
Introduction.............................................................................................................................................................41
Security bezel option ..............................................................................................................................................41
Drive options ..........................................................................................................................................................41
Drive installation guidelines .........................................................................................................................42
Installing a non-hot-plug drive .....................................................................................................................42
Installing a hot-plug drive.............................................................................................................................43

Contents 4
8-bay SFF hot-plug drive cage option ....................................................................................................................45
12-bay LFF hot-plug drive enablement option........................................................................................................49
Drive cable options.................................................................................................................................................56
Mini-SAS Y-cable option for 8-bay LFF hot-plug drive configurations.........................................................56
Mini-SAS Y-cable option for 8-bay SFF hot-plug drive configurations ........................................................59
Storage controller options ......................................................................................................................................62
Storage controller installation guidelines.....................................................................................................63
Installing the storage controller and FBWC module options........................................................................63
Installing a Smart Storage Battery...............................................................................................................66
M.2 SSD enablement option ..................................................................................................................................68
Optical drive cage option........................................................................................................................................71
Processor option ....................................................................................................................................................74
Processor installation cautions....................................................................................................................74
Installing the processor................................................................................................................................74
Redundant fan option .............................................................................................................................................79
Fan population guidelines............................................................................................................................80
Installing the fan option................................................................................................................................80
Memory options......................................................................................................................................................81
Memory-processor compatibility information...............................................................................................82
SmartMemory..............................................................................................................................................84
Memory subsystem architecture..................................................................................................................84
Single-, dual-, and quad-rank DIMMs..........................................................................................................84
DIMM identification......................................................................................................................................85
Memory configurations ................................................................................................................................85
General DIMM slot population guidelines....................................................................................................86
Identifying the processor type......................................................................................................................87
Installing a DIMM.........................................................................................................................................87
PCI riser cage assembly options............................................................................................................................88
Expansion board options........................................................................................................................................90
GPU power cable option ........................................................................................................................................92
FlexibleLOM enablement option.............................................................................................................................95
Dual 8Gb microSD Enterprise Midline USB device................................................................................................98
Dedicated iLO management module option ...........................................................................................................98
Enabling the dedicated iLO management module.......................................................................................99
Redundant power supply option...........................................................................................................................100
Power input module and RPS backplane characteristics ..........................................................................100
Warnings and cautions..............................................................................................................................100
Installing the redundant power supply option ............................................................................................101
HP Trusted Platform Module option .....................................................................................................................105
Installing the Trusted Platform Module board............................................................................................106
Retaining the recovery key/password........................................................................................................107
Enabling the Trusted Platform Module ......................................................................................................107
Cabling..................................................................................................................................................109
Cabling overview ..................................................................................................................................................109
Storage cabling ....................................................................................................................................................109
4-bay LFF non-hot-plug SATA drive cabling .............................................................................................110
8-bay LFF non-hot-plug SATA drive cabling .............................................................................................110
8-bay LFF hot-plug SATA drive cabling.....................................................................................................111
8-bay LFF hot-plug SAS/SATA drive cabling ............................................................................................111
8-bay SFF hot-plug SATA drive cabling ....................................................................................................112
8-bay SFF hot-plug SAS/SATA drive cabling ............................................................................................113
16-bay SFF hot-plug SAS/SATA drive cabling ..........................................................................................114
M.2 SSD cabling........................................................................................................................................115
FBWC module backup power cabling ..................................................................................................................116
Smart Storage Battery cabling .............................................................................................................................116
Optical drive cabling .............................................................................................................................................117
Fan cabling...........................................................................................................................................................117
GPU power cabling ..............................................................................................................................................118
FlexibleLOM sideband signal cabling...................................................................................................................118
Power supply cabling ...........................................................................................................................................119

Contents 5
HPE 550 W Power Supply cabling (non-hot-plug).....................................................................................119
HPE Redundant Power Supply cabling (hot-plug) ....................................................................................119
Front panel cabling...............................................................................................................................................120
Software and configuration utilities .......................................................................................................122
Server mode.........................................................................................................................................................122
Product QuickSpecs.............................................................................................................................................122
HPE iLO ...............................................................................................................................................................122
Active Health System ................................................................................................................................123
RESTful API support for iLO......................................................................................................................124
Integrated Management Log .....................................................................................................................124
Intelligent Provisioning .........................................................................................................................................124
HPE Insight Diagnostics ............................................................................................................................125
HPE Insight Diagnostics survey functionality ............................................................................................125
Erase Utility ...............................................................................................................................................125
Scripting Toolkit for Windows and Linux ..............................................................................................................126
Service Pack for ProLiant.....................................................................................................................................126
HP Smart Update Manager .......................................................................................................................126
HPE UEFI System Utilities ...................................................................................................................................126
Using UEFI System Utilities.......................................................................................................................127
Flexible boot control ..................................................................................................................................127
Restoring and customizing configuration settings .....................................................................................128
Secure Boot configuration .........................................................................................................................128
Embedded UEFI shell................................................................................................................................128
Embedded Diagnostics option...................................................................................................................129
RESTful API support for UEFI ...................................................................................................................129
Re-entering the server serial number and product ID ...............................................................................129
Utilities and features.............................................................................................................................................129
HPE Smart Storage Administrator.............................................................................................................129
Automatic Server Recovery.......................................................................................................................130
USB support ..............................................................................................................................................130
Redundant ROM support...........................................................................................................................130
Keeping the system current..................................................................................................................................131
Access to Hewlett Packard Enterprise Support Materials .........................................................................131
Updating firmware or System ROM...........................................................................................................131
Drivers .......................................................................................................................................................133
Software and firmware...............................................................................................................................133
Operating System Version Support...........................................................................................................133
Version control...........................................................................................................................................133
Operating systems and virtualization software support for ProLiant servers.............................................134
HPE Technology Service Portfolio ............................................................................................................134
Change control and proactive notification .................................................................................................134
Troubleshooting ....................................................................................................................................135
Troubleshooting resources...................................................................................................................................135
System battery replacement .................................................................................................................136
Warranty and regulatory information.....................................................................................................139
Warranty information ............................................................................................................................................139
Regulatory information .........................................................................................................................................139
Safety and regulatory compliance .............................................................................................................139
Belarus Kazakhstan Russia marking.........................................................................................................139
Turkey RoHS material content declaration................................................................................................140
Ukraine RoHS material content declaration ..............................................................................................140
Electrostatic discharge..........................................................................................................................141
Preventing electrostatic discharge .......................................................................................................................141
Grounding methods to prevent electrostatic discharge ........................................................................................141
Specifications........................................................................................................................................142
Environmental specifications................................................................................................................................142
Mechanical specifications.....................................................................................................................................142

Contents 6
Power supply specifications .................................................................................................................................143
Hot-plug power supply calculations......................................................................................................................143
Support and other resources ................................................................................................................144
Accessing Hewlett Packard Enterprise Support...................................................................................................144
Information to collect .................................................................................................................................144
Accessing updates ...............................................................................................................................................144
Websites...............................................................................................................................................................144
Customer Self Repair ...........................................................................................................................................145
Remote support....................................................................................................................................................152
Acronyms and abbreviations.................................................................................................................153
Documentation feedback ......................................................................................................................158
Index .....................................................................................................................................................159

Component identification 7
Component identification
Front panel components
•4-bay LFF non-hot-plug drive model
Item Description
1
LFF non-hot-plug drives
2
USB 2.0 connector
•8-bay LFF hot-plug drive model
Item Description
1
Box 1 LFF hot-plug drives
2
Box 2 LFF hot-plug drives
3
USB 3.0 connector

Component identification 8
•8-bay SFF hot-plug drive model
Item
Description
1
Universal Media Bay (box 1, for the optical drive cage option)
2
8-bay SFF drive cage bay (box 2, for the second 8-bay SFF drive
cage option)
3
Box 3 SFF hot-plug drives
4
Serial label pull tab ("Serial label pull tab information" on page 8)
5
USB 2.0 connector (in servers using thumbscrew rack ears)
6
USB 3.0 connector (in servers using quick-release latch rack
ears)
Serial label pull tab information
The vertically oriented serial label pull tab in the SFF chassis is double-sided. The following server labels
are attached to this pull tab:
•Left side—Server serial number label and the customer asset tag label
•Right side—Default iLO account information label and the QR code label
Use your mobile device to scan the QR code label to display the server mobile product page
(http://www.hpe.com/qref/dl180gen9). This page contains links to server setup information, spare
part numbers, QuickSpecs, troubleshooting resources, and other useful product links.
In the LFF chassis, these server labels are attached on the front edge of the access panel instead.

Component identification 9
Front panel LEDs and buttons
•Front panel LEDs and buttons in an LFF chassis with thumbscrew rack ears
•Front panel LEDs and buttons in an LFF chassis with quick-release latch rack ears
•Front panel LEDs and buttons in an SFF chassis with thumbscrew rack ears

Component identification 10
•Front panel LEDs and buttons in an SFF chassis with quick-release latch rack ears
Item
Description
Status
1
UID button/LED
Solid blue = Activated
Flashing blue:
•
1 flash per second = Remote management or firmware upgrade in
progress
•
4 flashes per second = iLO manual reboot sequence initiated
•
8 flashes per second = iLO manual reboot sequence in progress
Off = Deactivated
2
Health LED
Solid green = Normal
Flashing green (1 flash per second) = iLO is rebooting
Flashing amber = System degraded
Flashing red (1 flash per second) = System critical
If the health LED indicates a degraded or critical state, review the system
IML ("Integrated Management Log" on page 124) or use iLO ("HPE iLO" on
page 122) to review the system health status.
3
NIC status LED
Solid green = Link to network
Flashing green (1 flash per second) = Network active
Off = No network activity
4
Power On/Standby
button and system
power LED
Solid green = System on
Flashing green (1 flash per second) = Performing power on sequence
Solid amber = System in standby
Off = No power present
If the system power LED is off, verify the following conditions:
•
The facility power is present.
•
The power supply is installed and is working correctly.
•
The power cord is attached and is connected to a power source.
•
The front I/O cable is connected.
When all four LEDs described in this table flash simultaneously, a power fault has occurred. For more
information, see "Front panel LED power fault codes (on page 10)."
Front panel LED power fault codes
The following table provides a list of power fault codes, and the subsystems that are affected. Not all
power faults are used by all servers.

Component identification 11
Subsystem Front panel LED
behavior
System board
1 flash
Processor
2 flashes
Memory
3 flashes
Riser board PCIe slots
4 flashes
FlexibleLOM
5 flashes
Removable HPE Flexible Smart Array
controller/Smart SAS HBA controller
6 flashes
System board PCIe slots
7 flashes
Power backplane or storage backplane
8 flashes
Power supply
9 flashes
For more information, see "Front panel LEDs and buttons (on page 9)."
Rear panel components
Item Description
1
PCIe3 riser slots 1-3 (primary, associated with processor 1)
2
PCIe3 riser slots 4-6 (secondary, associated with processor 2)
3
Non-hot plug power supply
4
Hot-plug power supply bay 2
5
Hot-plug power supply 1
6
NIC connector 2
7
NIC 1/shared iLO connector
8
Video connector
9
USB 3.0 connectors
10
Dedicated iLO management connector (optional)

Component identification 12
Rear panel LEDs
Item Description Status
1
UID LED
Solid blue = Activated
Flashing blue:
•
1 flash per second = Remote management
or firmware upgrade in progress
•
4 flashes per second = iLO manual reboot
sequence initiated
•
8 flashes per second = iLO manual reboot
sequence in progress
Off = Deactivated
2
NIC link LED
Green = Network link
Off = No network link
3
NIC activity LED
Solid green = Link to network
Flashing green = Network active
Off = No network activity
4
Power supply LED
Solid green = Normal
Off = One or more of the following conditions
exists:
•
Power is unavailable
•
Power supply failed
•
Power supply is in standby mode
•
Power supply error
PCIe riser board slot definitions
The server ships with a primary PCI riser cage installed and a secondary PCI riser cage blank. A second
processor is required to support installation in the secondary PCIe riser location.

Component identification 13
•Two-slot PCI riser cage assembly: Install in either the primary or secondary PCIe riser board
connector ("PCI riser cage assembly options" on page 88).
Item Form factor Slot description
1
Full-height, full-length
PCIe3 x16 (16, 8, 4, 1)
2
Full-height, half-length
PCIe3 x8 (8, 4, 1)
•Three-slot PCI riser cage assembly: Install in either the primary or secondary PCIe riser board
connector ("PCI riser cage assembly options" on page 88).
Item
Form factor
Slot description
1
Full-height, full-length
PCIe3 x8 (8, 4, 1)
2
Full-height, half-length
PCIe3 x8 (8, 4, 1)
3
Full-height, half-length
PCIe3 x8 (8, 4, 1)
•FlexibleLOM riser cage assembly: Install in the secondary PCIe riser board connector ("FlexibleLOM
enablement option" on page 95).
Item
Form factor
Slot description
1
Full-height, full-length
PCIe3 x8 (8, 4, 1)

Component identification 14
2
Full-height, half-length
PCIe3 x8 (8, 4, 1)
3
FlexibleLOM
PCIe3 x8
System board components
Item
Description
1
FlexibleLOM sideband signal connector
2
System battery
3
Primary PCIe riser board connectors ("PCIe riser board slot
definitions" on page 12)
4
Dedicated iLO module connector
5
microSD card slot
6
SATA connector 5 (for M.2 SSD 2)

Component identification 15
Item
Description
7
SATA connector 4 (for M.2 SSD 1 or optical drive)
8
Internal USB 3.0 connector (for USB flash devices)
9
Front USB 3.0 connector (for the USB 3.0 connector on the right
quick-release latch rack ear)
10
Mini-SAS connector 1
11
Mini-SAS connector 2
12
Front I/O connector
13
Processor 1
14
Processor 1 DIMM slots
15
Fan connector 5
16
Fan connector 4
17
Reserved
18
Processor 2 DIMM slots
19
Fan connector 3
20
Fan connector 2
21
Fan connector 1
22
Reserved
23
12-bay LFF drive identification signal connector
24
GPU power connector
25
24-pin power supply connector
26
HPE Smart Storage Battery connector
27
20-pin drive power connector
28
16-pin power supply sideband signal connector
29
10-pin RPS connector
30
Processor 2
31
NMI header
32
TPM connector
33
Secondary PCIe riser board connectors ("PCIe riser board slot
definitions" on page 12)
34
System maintenance switch

Component identification 16
DIMM slot locations
DIMM slots are numbered sequentially (1 through 8) for each processor. The supported AMP modes use
the letter assignments for population guidelines.
The arrow points to the front of the server.
System maintenance switch
Position
Default
Function
S1
Off
Off = iLO 4 security is enabled.
On = iLO 4 security is disabled.
S2
Off
Off = System configuration can be
changed.
On = System configuration is locked.
S3
Off
Reserved
S4
Off
Reserved
S5
Off
Off = Power-on password is enabled.
On = Power-on password is disabled.
S6
Off
Off = No function
On = ROM reads system
configuration as invalid.
S7
Off
Off = Set default boot mode to UEFI.
On = Set default boot mode to legacy.
S8
—
Reserved
S9
—
Reserved
S10
—
Reserved
S11
—
Reserved
S12
—
Reserved
To access the redundant ROM, set S1, S5, and S6 to On.
When the system maintenance S6 switch is set to the On position, the system will erase all system
configuration settings from both CMOS and NVRAM on the next reboot.

Component identification 17
CAUTION: Clearing CMOS and/or NVRAM deletes configuration information. Be sure to
properly configure the server or data loss could occur.
Before using the S7 switch to change the boot mode to Legacy BIOS Mode, you must first disable the
Dynamic Smart Array B140i Controller.
To disable the Dynamic Smart Array B140i Controller:
1. Reboot the server.
The server restarts and the POST screen appears.
2. Press F9.
The System Utilities screen appears.
3. Select System Configuration →BIOS/Platform Configuration (RBSU) →System Options →
SATA Controller Options →Embedded SATA Configuration, and then press Enter.
4. Select Enable SATA AHCI Support, and then press Enter.
5. Press F10 to save the selection.
6. Press Yto save the changes.
The Change saved confirmation prompt appears.
7. Select Exit and resume system boot, and press Enter.
The server continues the normal boot process.
NMI functionality
An NMI crash dump creates a crash dump log before resetting a system which is not responding.
Crash dump log analysis is an essential part of diagnosing reliability problems, such as failures of
operating systems, device drivers, and applications. Many crashes freeze a system, and the only
available action for administrators is to restart the system. Resetting the system erases any information
which could support problem analysis, but the NMI feature preserves that information by performing a
memory dump before a system reset.
To force the system to invoke the NMI handler and generate a crash dump log, do one of the following:
•Use the iLO Virtual NMI feature.
•Short the NMI header ("System board components" on page 14).
For more information, see the Hewlett Packard Enterprise website
(http://www.hpe.com/support/NMI-CrashDump).
Drive numbering
The following images show the drive numbering for each of the supported drive configurations. For drive
box numbering information, see "Front panel components (on page 7)."
•4-bay LFF non-hot-plug drive model

Component identification 18
•8-bay LFF hot-plug drive model
•12-bay LFF hot-plug drive model
•8-bay SFF hot-plug drive model
•16-bay SFF hot-plug drive model
Hot-plug drive LED definitions
Item
LED
Status
Definition
1
Locate
Solid blue
The drive is being identified by a host application.
Flashing blue
The drive carrier firmware is being updated or requires an
update.
2
Activity ring
Rotating green
Drive activity
Off
No drive activity
3
Do not remove
Solid white
Do not remove the drive. Removing the drive causes one or
more of the logical drives to fail.

Component identification 19
Item
LED
Status
Definition
Off
Removing the drive does not cause a logical drive to fail.
4
Drive status
Solid green
The drive is a member of one or more logical drives.
Flashing green
The drive is rebuilding or performing a RAID migration, strip size
migration, capacity expansion, or logical drive extension, or is
erasing.
Flashing
amber/green
The drive is a member of one or more logical drives and predicts
the drive will fail.
Flashing amber
The drive is not configured and predicts the drive will fail.
Solid amber
The drive has failed.
Off
The drive is not configured by a RAID controller.
The blue Locate LED is behind the release lever and is visible when illuminated.
IMPORTANT: The Dynamic Smart Array B140i Controller is only available in UEFI Boot
Mode. It cannot be enabled in Legacy BIOS Boot Mode. If the B140i controller is disabled,
drives connected to the system board Mini-
SAS connectors operate in AHCI or Legacy mode.
Under this condition:
•The drives cannot be a part of a hardware RAID or a logical drive.
•The Locate, Drive status, and Do not remove LEDs of the affected drives are disabled.
Use BIOS/Platform Configuration (RBSU) in the UEFI System Utilities ("HPE UEFI System
Utilities" on page 126) to enable or disable the B140i controller (System Configuration →
BIOS/Platform Configuration (RBSU) →System Options →SATA Controller Options →
Embedded SATA Configuration).
Fan locations

Operations 20
Operations
Power up the server
To power up the server, press the Power On/Standby button.
Power down the server
Before powering down the server for any upgrade or maintenance procedures, perform a backup of
critical server data and programs.
IMPORTANT: When the server is in standby mode, auxiliary power is still being provided to
the system.
To power down the server, use one of the following methods:
•Press and release the Power On/Standby button.
This method initiates a controlled shutdown of applications and the OS before the server enters
standby mode.
•Press and hold the Power On/Standby button for more than 4 seconds to force the server to enter
standby mode.
This method forces the server to enter standby mode without properly exiting applications and the
OS. If an application stops responding, you can use this method to force a shutdown.
•Use a virtual power button selection through iLO 4.
This method initiates a controlled remote shutdown of applications and the OS before the server
enters standby mode.
Before proceeding, verify the server is in standby mode by observing that the system power LED is
amber.
Extend the server from the rack
WARNING:
To reduce the risk of personal injury or equipment damage, be sure that the rack
is adequately stabilized before extending a component from the rack.
1. If the rear panel cables are not secured by a cable management arm, do the following:
a. Power down the server (on page 20).
b. Disconnect all peripheral cables from the server.
c. Disconnect each power cord from the server.