HP ProLiant DL580 Generation 3 User manual

HP ProLiant DL580 Generation 3 Server
User Guide
April 2005 (Second Edition)
Part Number 379044-002

© Copyright 2005 Hewlett-Packard Development Company, L.P.
The information contained herein is subject to change without notice. The only warranties for HP products
and services are set forth in the express warranty statements accompanying such products and services.
Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for
technical or editorial errors or omissions contained herein.
Microsoft, Windows, and Windows NT are U.S. registered trademarks of Microsoft Corporation. Linux is
a U.S. registered trademark of Linus Torvalds.
April 2005 (Second Edition)
Part Number 379044-002
Audience assumptions
This document is for the person who installs, administers, and troubleshoots servers and storage systems.
HP assumes you are qualified in the servicing of computer equipment and trained in recognizing hazards in
products with hazardous energy levels.

3
Contents
Server component identification 9
Front panel components.....................................................................................................................10
Front panel LEDs and buttons............................................................................................................11
Memory board components and LEDs...............................................................................................12
Processor module LEDs.....................................................................................................................15
Rear panel components ......................................................................................................................16
Rear panel LEDs and buttons.............................................................................................................17
Power supply LEDs ...........................................................................................................................18
System board components .................................................................................................................20
System maintenance switch....................................................................................................21
Boot device selector switch ....................................................................................................22
QuickFind diagnostic display LEDs.......................................................................................23
DIMM slot locations..........................................................................................................................25
SCSI IDs ............................................................................................................................................26
Hot-plug SCSI hard drive LEDs ........................................................................................................27
Hot-plug SCSI hard drive LED combinations ...................................................................................28
SATA or SAS IDs..............................................................................................................................29
SATA or SAS hard drive LEDs.........................................................................................................30
SAS and SATA hard drive LED combinations..................................................................................31
Fan locations ......................................................................................................................................32
Hot-plug fan LEDs.............................................................................................................................34
BBWC LEDs .....................................................................................................................................35
Server operations 37
Powering up the server.......................................................................................................................37
Powering down the server..................................................................................................................37
Extending the server from the rack ....................................................................................................38
Removing the access panel ................................................................................................................40
Replacing hot-plug fans .....................................................................................................................41
Removing the system cage.................................................................................................................42
Accessing the QuickFind diagnostic display .....................................................................................43
Battery................................................................................................................................................44
Server setup 47
Optional installation services.............................................................................................................47
Rack planning resources ....................................................................................................................48
Optimum environment .......................................................................................................................49

4 HP ProLiant DL580 Generation 3 Server User Guide
Space and airflow requirements..............................................................................................49
Temperature requirements......................................................................................................50
Power requirements ................................................................................................................51
Electrical grounding requirements..........................................................................................52
Rack warnings and cautions...............................................................................................................52
Identifying rack server shipping carton contents ...............................................................................54
Installing hardware options................................................................................................................54
Installing the server into the rack.......................................................................................................54
Installing the cable management arm.................................................................................................55
Powering up and configuring the server ............................................................................................55
Installing the operating system...........................................................................................................55
Registering the server.........................................................................................................................56
Hardware options installation 57
Introduction........................................................................................................................................57
Processor options ...............................................................................................................................57
Removing the Processor Module............................................................................................58
Installing a processor ..............................................................................................................59
Hot-plug SCSI hard drive options......................................................................................................63
Removing a hard drive blank..................................................................................................63
Removing a hot-plug SCSI hard drive....................................................................................64
Installing a hot-plug SCSI hard drive .....................................................................................65
SAS and SATA hard drive guidelines................................................................................................66
Installing the SAS hard drive cage .........................................................................................66
Installing a hot-plug SAS hard drive ......................................................................................69
Redundant hot-plug power supply .....................................................................................................70
Battery-Backed Write Cache..............................................................................................................72
DVD, diskette, and CD-RW drives....................................................................................................74
Expansion board options 77
Expansion slot overview ....................................................................................................................77
PCI-X Hot Plug Mezzanine Option........................................................................................79
PCI Express mezzanine options..............................................................................................80
Installing the PCI-X Hot Plug Mezzanine Option..............................................................................81
Installing the PCI Express mezzanine options ...................................................................................86
Installing non-hot-plug expansion boards..........................................................................................89
Installing hot plug expansion boards..................................................................................................91
Removing a PCI-X Hot Plug expansion board ..................................................................................92
RILOE II Board .................................................................................................................................93
Memory options 95
Memory overview..............................................................................................................................95
General memory configuration requirements .........................................................................96
Single- and dual-rank DIMMs................................................................................................97

Contents 5
Advanced ECC memory ....................................................................................................................97
Online spare memory.........................................................................................................................99
Hot-plug mirrored memory..............................................................................................................100
Hot-plug RAID memory ..................................................................................................................102
Memory Boards and DIMMs...........................................................................................................103
Removing a memory board blank.........................................................................................105
Removing and installing a memory board while the server is running.................................105
Removing and installing a memory board (non-hot-plug)....................................................108
Configuring the memory..................................................................................................................111
POST memory test................................................................................................................112
ROM-based diagnostics........................................................................................................112
Selecting the AMP mode......................................................................................................112
Server cabling 115
Storage device cabling guidelines....................................................................................................115
PCI-X Hot Plug mezzanine cabling .................................................................................................115
BBWC cabling.................................................................................................................................116
RILOE II cabling .............................................................................................................................117
Hot-plug SCSI drive cabling............................................................................................................117
SCSI simplex mode ..............................................................................................................118
SCSI duplex mode................................................................................................................118
Hot-plug SAS hard drive cabling.....................................................................................................119
USB cable assembly.........................................................................................................................119
Power switch cable assembly...........................................................................................................120
Server software and configuration utilities 123
Configuration tools ..........................................................................................................................123
SmartStart software ..............................................................................................................123
SmartStart Scripting Toolkit.................................................................................................124
HP ROM-Based Setup Utility ..............................................................................................125
HP ProLiant Essentials Rapid Deployment Pack.............................................................................127
Option ROM Configuration for Arrays............................................................................................128
Array Configuration Utility .............................................................................................................128
Re-entering the server serial number and product ID ......................................................................129
Management tools............................................................................................................................130
Automatic Server Recovery..................................................................................................130
ROMPaq utility.....................................................................................................................130
System Online ROM flash component utility.......................................................................131
Remote Insight Lights-Out Edition II...................................................................................132
Integrated Lights-Out technology.........................................................................................132
Erase Utility..........................................................................................................................133
StorageWorks library and tape tools.....................................................................................133
HP Systems Insight Manager................................................................................................133

6 HP ProLiant DL580 Generation 3 Server User Guide
Management Agents.............................................................................................................134
Redundant ROM support......................................................................................................134
USB support .........................................................................................................................135
Diagnostic tools ...............................................................................................................................135
HP Insight Diagnostics .........................................................................................................136
Survey Utility .......................................................................................................................136
Integrated Management Log.................................................................................................137
Array Diagnostic Utility .......................................................................................................137
Remote support and analysis tools...................................................................................................137
HP Instant Support Enterprise Edition..................................................................................138
Keeping the system current..............................................................................................................138
Drivers ..................................................................................................................................138
Resource Paqs.......................................................................................................................139
ProLiant Support Packs ........................................................................................................139
Operating system version support.........................................................................................139
Change control and proactive notification............................................................................140
Natural language search assistant .........................................................................................140
Care Pack..............................................................................................................................140
Electrostatic discharge 141
Preventing electrostatic discharge....................................................................................................141
Grounding methods to prevent electrostatic discharge ....................................................................142
Troubleshooting 143
Additional information.....................................................................................................................143
Server diagnostic steps.....................................................................................................................144
Important safety information............................................................................................................144
Symbols on equipment .........................................................................................................144
Warnings and cautions..........................................................................................................146
Preparing the server for diagnosis....................................................................................................148
Symptom information ......................................................................................................................149
Service notifications.........................................................................................................................149
Loose connections............................................................................................................................149
Diagnostic steps ...............................................................................................................................150
Start diagnosis flowchart ......................................................................................................150
General diagnosis flowchart .................................................................................................153
Power-on problems flowchart...............................................................................................155
POST problems flowchart ....................................................................................................158
OS boot problems flowchart.................................................................................................160
Server fault indications flowchart.........................................................................................163
POST error messages and beep codes..............................................................................................166
Introduction to POST error messages...................................................................................166
Other information resources.............................................................................................................169

Contents 7
Regulatory compliance notices 171
Regulatory compliance identification numbers................................................................................171
Federal Communications Commission notice..................................................................................172
FCC rating label....................................................................................................................172
Class A equipment................................................................................................................172
Class B equipment................................................................................................................173
Declaration of conformity for products marked with the FCC logo, United States only .................173
Modifications ...................................................................................................................................174
Cables...............................................................................................................................................174
Mouse compliance statement ...........................................................................................................174
Canadian notice (Avis Canadien).....................................................................................................174
European Union regulatory notice ...................................................................................................175
Japanese notice.................................................................................................................................176
BSMI notice.....................................................................................................................................176
Korean notice A&B .........................................................................................................................177
Laser compliance .............................................................................................................................177
Battery replacement notice...............................................................................................................178
Taiwan battery recycling notice.......................................................................................................179
Power cord statement for Japan .......................................................................................................179
Server specifications 181
Environmental specifications...........................................................................................................181
Server specifications ........................................................................................................................181
Technical support 183
Before you contact HP .....................................................................................................................183
HP contact information ....................................................................................................................183
Customer self repair.........................................................................................................................184
Acronyms and abbreviations 185
Index 189

9
Server component identification
In this section
Front panel components................................................................................................................10
Front panel LEDs and buttons......................................................................................................11
Memory board components and LEDs.........................................................................................12
Processor module LEDs ...............................................................................................................15
Rear panel components.................................................................................................................16
Rear panel LEDs and buttons .......................................................................................................17
Power supply LEDs......................................................................................................................18
System board components............................................................................................................20
DIMM slot locations.....................................................................................................................25
SCSI IDs.......................................................................................................................................26
Hot-plug SCSI hard drive LEDs...................................................................................................27
Hot-plug SCSI hard drive LED combinations..............................................................................28
SATA or SAS IDs ........................................................................................................................29
SATA or SAS hard drive LEDs ...................................................................................................30
SAS and SATA hard drive LED combinations ............................................................................31
Fan locations.................................................................................................................................32
Hot-plug fan LEDs .......................................................................................................................34
BBWC LEDs................................................................................................................................35

10 HP ProLiant DL580 Generation 3 Server User Guide
Front panel components
Item Description
1 Memory board or blank
2 USB port
3 Optional multibay drive or blank
4 DVD drive
5 Processor module
6 Hard drive bay

Server component identification 11
Front panel LEDs and buttons
Item Description Status
1 UID switch and LED Blue = Activated
Flashing blue = Server being managed remotely
Off = Deactivated
2 Internal system health
LED Green = Normal (system on)
Flashing amber = System health is degraded
Flashing red = System health is critical
Off = Normal (system off)
3 External system health
LED
Green = Normal (system on)
Flashing amber = System health is degraded
Flashing red = System health is critical
Off = Normal (system off)
4 NIC 1 link/activity LED Green = Linked to network
Flashing green = Linked with activity on the network
Off = No network connection

12 HP ProLiant DL580 Generation 3 Server User Guide
Item Description Status
5 NIC 2 link/activity LED Green = Linked to network
Flashing green = Linked with activity on the network
Off = No network connection
6 Power on/Standby button
and LED Amber = System has AC power and is in standby mode
Green = System has AC power and is turned on
Off = System has no AC power
Memory board components and LEDs
Error indicators remain illuminated when the system is powered off so that the
status of the LEDs can still be seen. This behavior matches the behavior of all the
other error indicators in the server.
The indicators are only cleared in the following situations:
•If the locking switch is locked after the board is reinstalled
•If the server is rebooted
•If the board is removed from the server
CAUTION: When the memory board locking switch is unlocked in
a mode that does not support hot-add or hot-replace capabilities, audio
alarms and visual alerts occur. Removing the memory board at this
point causes server failure.
To end the audio alarms and visual alerts, move the memory board
locking switch back to the locked position. This action does not result in
data corruption or server failure.

Server component identification 13
If removal of a single memory board is required and it is the only
memory board, power down the server and make the necessary
memory changes.
Item Description Status
1 Locking switch N/A
2 Release latch N/A
3 Ejector lever N/A
4 Removable Off = Do not remove memory board if
server is powered on
Green = Memory board can be safely
removed
5 DIMM LEDs (1–4) Off = Normal or DIMM not installed
Amber = Uncorrectable error detected or
correctable error threshold reached
Flashing amber = DIMM configuration error

14 HP ProLiant DL580 Generation 3 Server User Guide
Item Description Status
6 Spare Off = Board not online or board not
configured for Online Spare Memory mode
Amber = Correctable error threshold
reached; server is in degraded Online
Spare Memory mode
Flashing amber = Memory configuration
error*
Green = Online Spare Memory mode
7 Mirrored Off = Board not online or board not
configured for Hot-Plug Mirrored Memory
mode
Amber = Server is in degraded Hot-Plug
Mirrored Memory mode
Flashing amber = Memory configuration
error*
Green = Hot-Plug Mirrored Memory mode
8 RAID Off = Board not online or board not
configured for Hot-Plug RAID Memory
mode
Amber = Server is in degraded Hot-Plug
RAID Memory mode
Flashing amber = Memory configuration
error*
Green = Hot-Plug RAID Memory mode
9 Board Off = Power off or locking switch unlocked
Amber = Memory error detected
Flashing amber = Memory configuration
error*
Flashing green = Board is rebuilding
Green = Normal
* AMP configuration errors occur when the current memory configuration is not
valid for the configured AMP mode:

Server component identification 15
•If the mode selected is the desired mode, modify the DIMM or board
configuration to support the desired mode. For more information, refer to
"Memory Options (on page 95)."
•If the mode selected is not the desired mode, run RBSU and change the AMP
mode. For more information, refer to the section "HP ROM-Based Setup
Utility (on page 125)."
NOTE: If the Spare, Mirrored, and RAID LEDs are off, the server is
in Advanced ECC mode. Refer to "HP ROM-Based Setup Utility (on
page 125)" for more information.
Processor module LEDs
PPM LED (1) Processor LED
(2)
External health
LED
Description
Off Off Off One of the following conditions exist:
•No AC power present
•Normal
Off Amber Flashing amber Pre-failure error threshold exceeded; LEDs will
clear after the next reboot

16 HP ProLiant DL580 Generation 3 Server User Guide
PPM LED (1) Processor LED
(2)
External health
LED
Description
Off Amber Flashing red One or more of the following conditions exist:
•The processor was replaced and the LEDs
will clear after the next reboot
•Processor failed
Off Flashing amber Flashing red Processor configuration error detected
Amber Off Flashing red PPM failed
Flashing amber Off Flashing red One or more of the following conditions exist:
•PPM not installed
•PPM configuration error detected
Rear panel components
Item Description Item Description
1 PCI-X non-hot-plug slot 7, 64-bit/100-
MHz 11 NIC port 2
2 PCI-X non-hot-plug slot 6, 64-bit/100-
MHz 12 NIC port 1

Server component identification 17
Item Description Item Description
3 PCI-X non-hot-plug slot 5, 64-bit/133-
MHz 13 Serial port
4 PCI-X non-hot-plug slot 4, 64-bit/133-
MHz
14 USB ports
5 PCI-X non-hot-plug slot 3, 64-bit/133-
MHz 15 Video port
6 Optional PCI-X Hot Plug or optional
PCI Express non-hot-plug expansion
slot 2
16 Keyboard port
7 Optional PCI-X Hot Plug or optional
PCI Express non-hot-plug expansion
slot 1
17 Mouse port
8 T-15 Torx screwdriver 18 iLO NIC
9 Optional power supply (redundant) 19 UID
10 Power supply (primary)
Rear panel LEDs and buttons

18 HP ProLiant DL580 Generation 3 Server User Guide
Item Description LED color Status
1 NIC 1 Activity LED Green On or flashing = Network activity
Off = No network activity
2 NIC 1 Link LED Green On = Linked to network
Off = Not linked to network
3 NIC 2 Activity LED Green On or flashing = Network activity
Off = No network activity
4 NIC 2 Link LED Green On = Linked to network
Off = Not linked to network
5 iLO NIC Activity LED Green On or flashing = Network activity
Off = No network activity
6 iLO NIC Link LED Green On = Linked to network
Off = Not linked to network
7 UID LED Blue On = Activated
Flashing = Server remotely managed
Off = Deactivated
Power supply LEDs

Server component identification 19
Fail LED 1
(amber)
Power LED 2
(green)
Description
Off Off No AC power to any power
supply
Flashing Off Power supply failure (over
current)
On Off No AC power to this power
supply
Off Flashing • AC power present
•Standby mode
Off On Normal

20 HP ProLiant DL580 Generation 3 Server User Guide
System board components
Item Description Item Description
1 Fan 1 12 PCI-X, non-hot-plug
slot 7, 64-bit/100-MHz
2 Fan 2 13 BBWC battery pack
3 Fan 3 14 Remote management
connector
4 Fan 4 15 BBWC cache module
socket