HP ProLiant DL320e Gen8 v2 User manual

HP ProLiant DL320e Gen8 v2 Server
User Guide
Abstract
This document is for the person who installs, administers, and troubleshoots servers and storage systems. HP assumes you are qualified in the
servicing of computer equipment and trained in recognizing hazards in products with hazardous energy levels.
Part Number: 718997-003
July 2014
Edition: 3

© Copyright 2013, 2014 Hewlett-Packard Development Company, L.P.
The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express
warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall
not be liable for technical or editorial errors or omissions contained herein.
Microsoft® and Windows® are U.S. registered trademarks of Microsoft Corporation.

Contents 3
Contents
Component identification............................................................................................................... 6
Front panel components................................................................................................................................6
Front panel LEDs and buttons.........................................................................................................................7
Rear panel components ................................................................................................................................7
Rear panel LEDs and buttons .........................................................................................................................8
PCIe riser board slot definitions .....................................................................................................................8
System board components ............................................................................................................................9
DIMM slot locations..........................................................................................................................10
System maintenance switch ...............................................................................................................10
NMI functionality .............................................................................................................................11
Drive numbering ........................................................................................................................................11
Hot-plug drive LED definitions ......................................................................................................................11
FBWC module LED definitions .....................................................................................................................12
Fan locations .............................................................................................................................................13
Operations................................................................................................................................. 14
Power up the server....................................................................................................................................14
Power down the server ...............................................................................................................................14
Extend the server from the rack....................................................................................................................14
Remove the server from the rack ..................................................................................................................16
Remove the security bezel (optional).............................................................................................................17
Remove the access panel ............................................................................................................................17
Install the access panel ...............................................................................................................................17
Remove the air baffle..................................................................................................................................18
Install the air baffle.....................................................................................................................................19
Remove the PCI riser cage...........................................................................................................................19
Install the PCI riser cage..............................................................................................................................20
Setup......................................................................................................................................... 22
Optional installation services.......................................................................................................................22
Optimum environment.................................................................................................................................22
Space and airflow requirements ........................................................................................................22
Temperature requirements .................................................................................................................23
Power requirements..........................................................................................................................24
Electrical grounding requirements ......................................................................................................24
Server warnings and cautions......................................................................................................................24
Rack warnings ...........................................................................................................................................25
Identifying the contents of the server shipping carton......................................................................................26
Installing hardware options .........................................................................................................................26
Installing the server into the rack..................................................................................................................26
Installing the rack rail cable ties...................................................................................................................27
Powering on and selecting boot options .......................................................................................................28
Installing the operating system .....................................................................................................................29
Registering the server..................................................................................................................................29
Setting up the HP PS1810-24G Switch (optional) ..........................................................................................30
Hardware options installation....................................................................................................... 34

Contents 4
Introduction ...............................................................................................................................................34
Security bezel option..................................................................................................................................34
Drive options .............................................................................................................................................34
Drive installation guidelines...............................................................................................................35
Installing a non-hot-plug drive ............................................................................................................35
Installing a hot-plug drive ..................................................................................................................36
Controller options.......................................................................................................................................37
Installing a storage controller.............................................................................................................38
Installing the FBWC module and capacitor pack .................................................................................39
Optical drive option ...................................................................................................................................42
Memory options.........................................................................................................................................45
HP SmartMemory .............................................................................................................................45
DIMM identification..........................................................................................................................45
Single-rank and dual-rank DIMMs ......................................................................................................46
Memory subsystem architecture .........................................................................................................46
ECC memory ...................................................................................................................................46
General DIMM slot population guidelines...........................................................................................47
Installing a DIMM.............................................................................................................................47
Expansion board options ............................................................................................................................48
Internal USB connector option......................................................................................................................50
HP Trusted Platform Module option ..............................................................................................................51
Installing the Trusted Platform Module board.......................................................................................52
Retaining the recovery key/password.................................................................................................54
Enabling the Trusted Platform Module.................................................................................................54
Cabling ..................................................................................................................................... 55
Cabling overview.......................................................................................................................................55
Storage cabling .........................................................................................................................................55
Two-bay LFF non-hot-plug drive cage cabling ......................................................................................55
Two-bay LFF hot-plug drive cage cabling ............................................................................................56
Four-bay SFF hot-plug drive cage cabling (AC power supply) ...............................................................57
Optical drive cabling..................................................................................................................................60
Power supply cabling .................................................................................................................................61
HP 250 W Integrated Power Supply cabling.......................................................................................61
HP 300 W Integrated Power Supply cabling.......................................................................................62
HP 750 W CS -48 V DC Power Supply (with PDB) cabling...................................................................64
Internal USB cabling...................................................................................................................................64
Front I/O board cabling.............................................................................................................................65
Software and configuration utilities ............................................................................................... 66
Server mode ..............................................................................................................................................66
Product QuickSpecs....................................................................................................................................66
HP iLO ......................................................................................................................................................66
Active Health System ........................................................................................................................67
Integrated Management Log..............................................................................................................68
HP Insight Remote Support software ...................................................................................................68
Scripting Toolkit for Windows and Linux.............................................................................................69
Intelligent Provisioning ................................................................................................................................69
HP Insight Diagnostics ......................................................................................................................70
Erase Utility .....................................................................................................................................70
HP Service Pack for ProLiant........................................................................................................................71
HP Smart Update Manager ...............................................................................................................71
HP ROM-Based Setup Utility ........................................................................................................................71
Using RBSU .....................................................................................................................................72

Contents 5
Auto-configuration process ................................................................................................................72
Boot options ....................................................................................................................................73
Configuring AMP modes...................................................................................................................73
Re-entering the server serial number and product ID.............................................................................73
Utilities and features ...................................................................................................................................74
Array Configuration Utility ................................................................................................................74
HP Smart Storage Administrator.........................................................................................................75
Option ROM Configuration for Arrays................................................................................................75
ROMPaq utility.................................................................................................................................75
Automatic Server Recovery................................................................................................................76
USB support ....................................................................................................................................76
Redundant ROM support...................................................................................................................76
Keeping the system current..........................................................................................................................77
Access to HP Support Materials .........................................................................................................77
Drivers ............................................................................................................................................77
Software and firmware .....................................................................................................................77
Version control.................................................................................................................................77
HP operating systems and virtualization software support for ProLiant servers .........................................78
HP Technology Service Portfolio.........................................................................................................78
Change control and proactive notification ..........................................................................................78
Troubleshooting.......................................................................................................................... 79
Troubleshooting resources ...........................................................................................................................79
System battery replacement.......................................................................................................... 80
Regulatory information ................................................................................................................ 82
Safety and regulatory compliance................................................................................................................82
Belarus Kazakhstan Russia marking..............................................................................................................82
Turkey RoHS material content declaration .....................................................................................................83
Ukraine RoHS material content declaration ...................................................................................................83
Warranty information.................................................................................................................................83
Electrostatic discharge................................................................................................................. 84
Preventing electrostatic discharge ................................................................................................................84
Grounding methods to prevent electrostatic discharge....................................................................................84
Specifications............................................................................................................................. 85
Environmental specifications........................................................................................................................85
Server specifications...................................................................................................................................85
Power supply specifications.........................................................................................................................85
HP 250 W Integrated Power Supply ..................................................................................................85
HP 300 W Integrated Power Supply ..................................................................................................86
HP 750 W CS -48 V DC Power Supply (94% efficiency)......................................................................86
Support and other resources ........................................................................................................ 88
Before you contact HP ................................................................................................................................88
HP contact information................................................................................................................................88
Customer Self Repair ..................................................................................................................................88
Acronyms and abbreviations........................................................................................................ 96
Documentation feedback ........................................................................................................... 100
Index....................................................................................................................................... 101

Component identification 6
Component identification
Front panel components
•Two-bay LFF drive model
Item Description
1
Optical drive blank
2 Serial number/iLO information pull tab*
3 USB 2.0 connectors
4 LFF drives (8.89 cm, 3.5 in)
* The serial number/iLO information pull tab is double-sided. The top side shows the server serial number, and the
reverse side shows the default iLO account information. The same information is printed on a label attached to the
chassis.
•Four-bay SFF drive model
Item Description
1 Optical drive blank
2 Serial number/iLO information pull tab*
3 USB 2.0 connectors
4 SFF drives (6.35 cm, 2.5 in)
* The serial number/iLO information pull tab is double-sided. The top side shows the server serial number, and the
reverse side shows the default iLO account information. The same information is printed on a label attached to the
chassis.

Component identification 7
Front panel LEDs and buttons
Item Description Status
1 Health LED Solid green = Normal
Flashing amber = System degraded
Flashing red (1 Hz/cycle per sec) = System critical
Fast-flashing red (4 Hz/cycles per sec) = Power fault*
2 NIC status LED Solid green = Link to network
Flashing green (1 Hz/cycle per sec) = Network active
Off = No network activity
3 UID button/LED Solid blue = Activated
Flashing blue (1 Hz/cycle per sec) = Remote management or firmware
upgrade in progress
Off = Deactivated
4 Power On/Standby button
and system power LED
Solid green = System on
Flashing green (1 Hz/cycle per sec) = Performing power on sequence
Solid amber = System in standby
Off = No power present**
* To identify components in a degraded or critical state, see the iLO/BIOS logs and the server troubleshooting guide.
** Facility power is not present, power cord is not attached, no power supplies are installed, power supply failure has
occurred, or the power button cable is disconnected.
Rear panel components
Item Description
1 Slot 2 PCIe3 x8 (4, 1)
2 Slot 1 PCIe3 x16 (8, 4, 1)
3 Integrated power supply
4 NIC 1/shared iLO 4 connector
5 Video connector
6 NIC connector 2
7
USB 3.0 connectors
8 Dedicated iLO 4 connector
9 USB 2.0 connectors

Component identification 8
Rear panel LEDs and buttons
Item Description Status
1 NIC link LED Solid green = Link exists
Off = No link exists
2 NIC status LED Solid green = Link to network
Flashing green (1 Hz/cycle per sec) = Network
active
Off = No network activity
3 Power supply LED Solid green = Normal
Off = One or more of the following conditions
exists:
•
Power is unavailable
•
Power supply failed
•
Power supply is in standby mode
•
Power supply error
4 UID button/LED Solid blue = Activated
Flashing blue (1 Hz/cycle per sec) = Remote
management or firmware upgrade in progress
Off = Deactivated
PCIe riser board slot definitions
The riser board slots transfer rate is the same for all supported processor models. Both slots will run in PCIe3
(8 GT/s) rate.
Slot number Type Length Height Connector link width Negotiable link width
1 PCIe3 Half Full x16 x8
2 PCIe3 Half Half x8 x4

Component identification 9
System board components
Item Description
1 PCI riser connector*
2 TPM connector
3 microSD card slot
4 Processor socket
5 Fan connector 2
6 Fan connector 1
7 DIMM slots
8 4-pin power supply connector
9 System battery
10 Front I/O module connector
11 24-pin power supply connector
12 26-pin PDB connector
13 SATA connector
14 Mini-SAS connector
15 Fan connector 3
16 Internal USB 2.0 connector
17 System maintenance switch
* For more information on the riser board slots supported by the onboard PCI riser connector, see "PCIe riser board slot
definitions (on page 8)."

Component identification 10
DIMM slot locations
DIMM slots are numbered sequentially (1 through 4) for the processor. The supported AMP modes use the
letter assignments for population guidelines.
System maintenance switch
Position Default Function
S1 Off Off = iLO 4 security is enabled.
On = iLO 4 security is disabled.
S2 Off Off = System configuration can be
changed.
On = System configuration is locked.
S3 Off Reserved
S4 Off Reserved
S5 Off Off = Power-on password is enabled.
On = Power-on password is disabled.
S6 Off Off = No function
On = ROM reads system configuration
as invalid.
S7 — Reserved
S8 — Reserved
S9
— Reserved
S10 — Reserved
S11 — Reserved
S12 — Reserved
To access the redundant ROM, set S1, S5, and S6 to on.
When the system maintenance switch position 6 is set to the On position, the system is prepared to erase all
system configuration settings from both CMOS and NVRAM.
CAUTION: Clearing CMOS and/or NVRAM deletes configuration information. Be sure to
properly configure the server or data loss could occur.

Component identification 11
NMI functionality
An NMI crash dump creates a crash dump log before resetting a system which is not responding.
Crash dump log analysis is an essential part of diagnosing reliability problems, such as failures of operating
systems, device drivers, and applications. Many crashes freeze a system, and the only available action for
administrators is to restart the system. Resetting the system erases any information which could support
problem analysis, but the NMI feature preserves that information by performing a memory dump before a
system reset.
To force the system to invoke the NMI handler and generate a crash dump log, do one of the following:
•Use the iLO Virtual NMI feature.
•Short the NMI header ("System board components" on page 9).
For more information, see the HP website (http://www.hp.com/support/NMI).
Drive numbering
•Two-bay LFF drive model
•Four-bay SFF drive model
Hot-plug drive LED definitions
Item LED Status Definition
1 Locate Solid blue The drive is being identified by a host application.
Flashing blue The drive carrier firmware is being updated or requires an update.
2 Activity ring Rotating green Drive activity
Off No drive activity
3 Do not remove Solid white Do not remove the drive. Removing the drive causes one or more of
the logical drives to fail.

Component identification 12
Item LED Status Definition
Off Removing the drive does not cause a logical drive to fail.
4
Drive status Solid green The drive is a member of one or more logical drives.
Flashing green The drive is rebuilding or performing a RAID migration, strip size
migration, capacity expansion, or logical drive extension, or is
erasing.
Flashing
amber/green The drive is a member of one or more logical drives and predicts the drive will fail.
Flashing amber The drive is not configured and predicts the drive will fail.
Solid amber The drive has failed.
Off The drive is not configured by a RAID controller.
FBWC module LED definitions
The FBWC module has three single-color LEDs (one amber and two green). The LEDs are duplicated on the
reverse side of the cache module to facilitate status viewing.
1 - Amber 2 - Green 3 - Green Interpretation
Off Off Off The cache module is not powered.
Off Flashing 0.5 Hz Flashing 0.5 Hz The cache microcontroller is executing from within its
boot loader and receiving new flash code from the host
controller.
Off Flashing 1 Hz Flashing 1 Hz The cache module is powering up, and the capacitor
pack is charging.
Off Off Flashing 1 Hz The cache module is idle, and the capacitor pack is
charging.
Off Off On The cache module is idle, and the capacitor pack is
charged.
Off On On The cache module is idle, the capacitor pack is charged,
and the cache contains data that has not yet been
written to the drives.
Off Flashing 1 Hz Off A backup is in progress.
Off On Off The current backup is complete with no errors.
Flashing 1 Hz Flashing 1 Hz Off The current backup failed, and data has been lost.

Component identification 13
1 - Amber 2 - Green 3 - Green Interpretation
Flashing 1 Hz Flashing 1 Hz On A power error occurred during the previous or current
boot. Data may be corrupt.
Flashing 1 Hz On Off An overtemperature condition exists.
Flashing 2 Hz Flashing 2 Hz Off The capacitor pack is not attached.
Flashing 2 Hz Flashing 2 Hz On The capacitor has been charging for 10 minutes, but
has not reached sufficient charge to perform a full
backup.
On On Off The current backup is complete, but power fluctuations
occurred during the backup.
On
On On The cache module microcontroller has failed.
Fan locations
The server has three system fans: two in the front of the chassis and one in the middle section. The server does
not support redundant fans; all three fans are required to boot the server.

Operations 14
Operations
Power up the server
1. Connect each power cord to the server.
2. Connect each power cord to the power source.
3. Press the Power On/Standby button.
The server exits standby mode and applies full power to the system. The system power LED changes
from amber to green.
Power down the server
Before powering down the server for any upgrade or maintenance procedures, perform a backup of critical
server data and programs.
WARNING: To reduce the risk of personal injury, electric shock, or damage to the equipment,
remove the power cord to remove power from the server. The front panel Power On/Standby
button does not completely shut off system power. Portions of the power supply and some internal
circuitry remain active until AC power is removed.
IMPORTANT: When the server is in standby mode, auxiliary power is still being provided to the
system.
To power down the server, use one of the following methods:
•Press and release the Power On/Standby button.
This method initiates a controlled shutdown of applications and the OS before the server enters standby
mode.
•Press and hold the Power On/Standby button for more than 4 seconds to force the server to enter
standby mode.
This method forces the server to enter standby mode without properly exiting applications and the OS.
If an application stops responding, you can use this method to force a shutdown.
•Use a virtual power button selection through iLO 4.
This method initiates a controlled remote shutdown of applications and the OS before the server enters
standby mode.
Before proceeding, verify the server is in standby mode by observing that the system power LED is amber.
Extend the server from the rack

Operations 15
IMPORTANT: The requirement of extending or removing the server from the rack when
performing installation and maintenance procedures depends on the rail system used:
•If using a ball-bearing rail system, you can perform most installations and maintenance by
simply extending the server from the rack.
•If using a friction rail system, to perform installations or maintenance that requires access panel
removal, remove the server from the rack.
1. Power down the server (on page 14).
2. Release the peripheral cables and the power cord from the rack rail cable ties.
3. Remove the power from the server:
a. Disconnect the power cord from the power source.
b. Disconnect the power cord from the server.
4. Disconnect all peripheral cables from the server.
WARNING: To reduce the risk of personal injury or equipment damage, be sure that the rack is
adequately stabilized before extending a component from the rack.
5. Do one of the following:
oIf the server is using a thumbscrew type rack ear, loosen the thumbscrews.
oIf the server is using a quick-release lever type rack ear, use a T-25 Torx screwdriver to loosen the
screws located inside the lever housing.
6. Extend the server on the rack rails until the server rail-release latches engage.
WARNING: To reduce the risk of personal injury, be careful when pressing the server rail-release
latches and sliding the server into the rack. The sliding rails could pinch your fingers.
7. After performing the installation or maintenance procedure, press the rack rail-release latches, and then
slide the server into the rack. For more information, see the documentation that ships with the
rack-mounting option.
8. Connect the peripheral devices to the server.
9. Connect the power cord to the server.
10. Connect the power cord to the power source.

Operations 16
11. Install the rack rail cable ties ("Installing the rack rail cable ties" on page 27).
Remove the server from the rack
WARNING: This server is very heavy. To reduce the risk of personal injury or damage to the
equipment:
•Observe local occupational health and safety requirements and guidelines for manual
material handling.
•Get help to lift and stabilize the product during installation or removal, especially when the
product is not fastened to the rails. HP recommends that a minimum of two people are required
for all rack server installations. A third person may be required to help align the server if the
server is installed higher than chest level.
•Use caution when installing the server in or removing the server from the rack; it is unstable
when not fastened to the rails.
IMPORTANT: The requirement of extending or removing the server from the rack when
performing installation and maintenance procedures depends on the rail system used:
•If using a ball-bearing rail system, you can perform most installations and maintenance by
simply extending the server from the rack.
•If using a friction rail system, to perform installations or maintenance that requires access panel
removal, remove the server from the rack.
1. Power down the server (on page 14).
2. Extend the server from the rack (on page 14).
3. Remove the server from the rack. For detailed information, see the documentation that ships with the
rack mounting option.
4. Place the server on a sturdy, level surface.

Operations 17
Remove the security bezel (optional)
To access the front panel components, unlock and then remove the security bezel. The security bezel is only
supported in servers that have the quick-release lever type rack ear option (PN 725269-001) installed.
Remove the access panel
WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the
internal system components to cool before touching them.
CAUTION: Do not operate the server for long periods with the access panel open or removed.
Operating the server in this manner results in improper airflow and improper cooling that can
lead to thermal damage.
1. Power down the server (on page 14).
2. Remove the power from the server:
a. Disconnect the power cord from the power source.
b. Disconnect the power cord from the server.
3. Do one of the following:
oExtend the server from the rack (on page 14).
oRemove the server from the rack (on page 16).
4. Open the access panel latch, slide the access panel to the rear of the chassis, and then remove the
access panel.
If the access panel latch is locked, use a T-15 Torx screwdriver to unlock the latch.
Install the access panel
1. Place the access panel on top of the server with the access panel latch open. Allow the panel to extend
past the rear of the server by approximately 1.25 cm (0.5 inch).

Operations 18
2. Close the access panel latch. The access panel slides to a closed position.
3. Use a T-15 Torx screwdriver to tighten the access panel latch screw.
Remove the air baffle
CAUTION: For proper cooling, do not operate the server without the access panel, baffles,
expansion slot covers, or blanks installed. If the server supports hot-plug components, minimize
the amount of time the access panel is open.
1. Power down the server (on page 14).
2. Remove the power from the server:
a. Disconnect the power cord from the power source.
b. Disconnect the power cord from the server.
3. Do one of the following:
oExtend the server from the rack (on page 14).
oRemove the server from the rack (on page 16).
4. Remove the access panel (on page 17).
5. Remove the air baffle.

Operations 19
Install the air baffle
1. Place the air baffle on top of the server.
2. Install the access panel (on page 17).
3. Do one of the following:
oSlide the server into the rack.
oInstall the server into the rack ("Installing the server into the rack" on page 26).
4. Connect the peripheral devices to the server.
5. Connect the power cord to the server.
6. Connect the power cord to the power source.
7. Power up the server (on page 14).
Remove the PCI riser cage
1. Power down the server (on page 14).
2. Remove the power from the server:
a. Disconnect the power cord from the power source.
b. Disconnect the power cord from the server.
3. Do one of the following:
oExtend the server from the rack (on page 14).
oRemove the server from the rack (on page 16).
4. Remove the access panel (on page 17).
5. Disconnect all cables connected to existing expansion boards.

Operations 20
6. Lift the PCI riser cage to unseat the PCI riser board.
Install the PCI riser cage
CAUTION: To prevent damage to the server or expansion boards, power down the server, and
disconnect all power cords before removing or installing the PCI riser cage.
1. Use the guide pins on the system board and on the rear panel to align the PCI riser cage, and then press
the PCI riser cage down.
2. Install the access panel (on page 17).
3. Do one of the following:
oSlide the server into the rack.
oInstall the server into the rack ("Installing the server into the rack" on page 26).