HP ProLiant DL360e Gen8 User manual

HP ProLiant DL360e Gen8 Server
User Guide
Abstract
This document is for the person who installs, administers, and troubleshoots servers and storage systems. HP assumes you are qualified in the
servicing of computer equipment and trained in recognizing hazards in products with hazardous energy levels.
Part Number: 675786-004
January 2014
Edition: 4

© Copyright 2012, 2014 Hewlett-Packard Development Company, L.P.
The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express
warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall
not be liable for technical or editorial errors or omissions contained herein.
Microsoft® and Windows® are U.S. registered trademarks of Microsoft Corporation.

Contents 3
Contents
Component identification............................................................................................................... 7
Front panel components................................................................................................................................7
Front panel LEDs and buttons.........................................................................................................................8
Rear panel components ................................................................................................................................9
Rear panel LEDs and buttons .........................................................................................................................9
PCIe riser board slot definitions ...................................................................................................................10
System board components ..........................................................................................................................10
DIMM slot locations..........................................................................................................................12
System maintenance switch ...............................................................................................................12
NMI functionality .............................................................................................................................12
Drive numbering ........................................................................................................................................13
Drive LED definitions...................................................................................................................................13
FBWC module LED definitions .....................................................................................................................14
Fan locations .............................................................................................................................................16
Operations................................................................................................................................. 17
Power up the server....................................................................................................................................17
Power down the server ...............................................................................................................................17
Extend the server from the rack....................................................................................................................17
Remove the server from the rack ..................................................................................................................18
Remove the security bezel (optional).............................................................................................................19
Remove the access panel ............................................................................................................................19
Install the access panel ...............................................................................................................................20
Remove the PCI riser cage...........................................................................................................................20
Install the PCI riser cage..............................................................................................................................21
Setup......................................................................................................................................... 22
Optional installation services.......................................................................................................................22
Optimum environment.................................................................................................................................22
Space and airflow requirements ........................................................................................................22
Temperature requirements .................................................................................................................23
Power requirements ..........................................................................................................................24
Electrical grounding requirements ......................................................................................................24
Connecting a DC power cable to a DC power source..........................................................................24
Server warnings and cautions......................................................................................................................25
Rack warnings ...........................................................................................................................................26
Identifying the contents of the server shipping carton......................................................................................27
Installing hardware options .........................................................................................................................27
Installing the server into the rack ..................................................................................................................27
Powering on and selecting boot options .......................................................................................................28
Installing the operating system .....................................................................................................................28
Registering the server..................................................................................................................................29
Hardware options installation....................................................................................................... 30
Introduction ...............................................................................................................................................30
Security bezel option ..................................................................................................................................30
Front video adapter option..........................................................................................................................30

Contents 4
Drive options .............................................................................................................................................31
Drive installation guidelines...............................................................................................................32
Installing a hot-plug drive ..................................................................................................................32
Drive cable options ....................................................................................................................................33
Two-port SATA cable option..............................................................................................................33
Mini-SAS cable option ......................................................................................................................35
Mini-SAS Y-cable option ...................................................................................................................36
Controller options.......................................................................................................................................38
Installing a storage controller.............................................................................................................38
Installing the FBWC module and capacitor pack .................................................................................39
Optical drive option ...................................................................................................................................42
Hot-plug fan module option .........................................................................................................................44
Fan population guidelines.................................................................................................................45
Installing a hot-plug fan module if the server is installed in a ball-bearing rail system with the cable management
arm ................................................................................................................................................45
Installing a hot-plug fan module if the server is installed in a friction rail system ......................................47
Memory options .........................................................................................................................................49
HP SmartMemory .............................................................................................................................50
DIMM identification..........................................................................................................................51
Single-rank and dual-rank DIMMs ......................................................................................................51
Memory subsystem architecture .........................................................................................................52
Memory protection modes.................................................................................................................52
Memory population guidelines ..........................................................................................................53
Installing a DIMM.............................................................................................................................55
Processor option.........................................................................................................................................56
Expansion board options ............................................................................................................................61
GPU power cable option ............................................................................................................................62
HP Trusted Platform Module option ..............................................................................................................65
Installing the Trusted Platform Module board .......................................................................................66
Retaining the recovery key/password.................................................................................................67
Enabling the Trusted Platform Module.................................................................................................68
Redundant hot-plug power supply option ......................................................................................................68
Cabling ..................................................................................................................................... 71
Cabling overview.......................................................................................................................................71
Storage cabling .........................................................................................................................................71
Four-bay LFF drive cabling ................................................................................................................71
Eight-bay SFF drive cabling...............................................................................................................73
Optical drive cabling..................................................................................................................................77
GPU power cabling....................................................................................................................................78
Software and configuration utilities ............................................................................................... 79
Server mode ..............................................................................................................................................79
HP product QuickSpecs ..............................................................................................................................79
HP iLO Management Engine .......................................................................................................................79
HP iLO ............................................................................................................................................79
Intelligent Provisioning ......................................................................................................................81
HP Insight Remote Support software ...................................................................................................82
Scripting Toolkit ...............................................................................................................................83
HP Service Pack for ProLiant........................................................................................................................83
HP Smart Update Manager ...............................................................................................................83
HP ROM-Based Setup Utility ........................................................................................................................83
Using RBSU .....................................................................................................................................84
Auto-configuration process ................................................................................................................84

Contents 5
Boot options ....................................................................................................................................85
Configuring AMP modes...................................................................................................................85
Re-entering the server serial number and product ID.............................................................................85
Utilities and features ...................................................................................................................................86
HP Smart Storage Administrator.........................................................................................................86
Option ROM Configuration for Arrays................................................................................................86
ROMPaq utility.................................................................................................................................87
Automatic Server Recovery................................................................................................................87
USB support ....................................................................................................................................87
Redundant ROM support...................................................................................................................87
Keeping the system current..........................................................................................................................88
Drivers ............................................................................................................................................88
Software and firmware .....................................................................................................................88
Version control.................................................................................................................................88
HP operating systems and virtualization software support for ProLiant servers ......................................... 89
HP Technology Service Portfolio.........................................................................................................89
Change control and proactive notification ..........................................................................................89
Troubleshooting.......................................................................................................................... 90
Troubleshooting resources ...........................................................................................................................90
System battery replacement.......................................................................................................... 91
Regulatory information ................................................................................................................ 93
Safety and regulatory compliance................................................................................................................93
Turkey RoHS material content declaration .....................................................................................................93
Ukraine RoHS material content declaration ...................................................................................................93
Warranty information .................................................................................................................................93
Electrostatic discharge................................................................................................................. 94
Preventing electrostatic discharge ................................................................................................................94
Grounding methods to prevent electrostatic discharge....................................................................................94
Specifications............................................................................................................................. 95
Environmental specifications........................................................................................................................95
Mechanical specifications ...........................................................................................................................95
Power supply specifications.........................................................................................................................95
HP 460 W CS Gold Hot-plug Power Supply (92% efficiency) ...............................................................96
HP 460 W CS Platinum Plus Hot-plug Power Supply (94% efficiency) ....................................................96
HP 750 W CS Gold Hot-plug Power Supply (92% efficiency) ...............................................................97
HP 750 W CS Platinum Plus Hot-plug Power Supply (94% efficiency) ....................................................97
HP 750 W CS Titanium Hot-plug Power Supply (96% efficiency) ..........................................................97
HP 750 W CS -48 V DC Hot-plug Power Supply (94% efficiency).........................................................98
HP 1200 W CS Platinum Plus Hot-plug Power Supply (94% efficiency)..................................................99
Hot-plug power supply calculations ..............................................................................................................99
Support and other resources ...................................................................................................... 100
Before you contact HP ..............................................................................................................................100
HP contact information..............................................................................................................................100
Customer Self Repair ................................................................................................................................100
Acronyms and abbreviations...................................................................................................... 108
Documentation feedback ........................................................................................................... 112
Index....................................................................................................................................... 113

Contents 6

Component identification 7
Component identification
Front panel components
•Four-bay LFF drive model
Item Description
1 Optical drive (optional)
2 Serial number/iLO information pull tab*
3 Front video connector (front video adapter, part number
655915-B21 required)
4 USB 2.0 connectors
5 LFF drives (8.89 cm, 3.5 in)
*The serial number/iLO information pull tab is double-sided. The top side shows the server serial number, and the reverse
side shows the default iLO account information. The same information is printed on a label attached to the chassis.
•Eight-bay SFF drive model
Item Description
1 Optical drive (optional)
2 Front video connector (front video adapter, part number
655915-B21 required)
3 USB 2.0 connectors
4
Serial number/iLO information pull tab*
5 SFF drives (6.35 cm, 2.5 in)
*The serial number/iLO information pull tab is double-sided. The top side shows the server serial number, and the reverse
side shows the default iLO account information. The same information is printed on a label attached to the chassis.

Component identification 8
Front panel LEDs and buttons
Item Description Status
1 UID button/LED Solid blue = Activated
Flashing blue (1 Hz/cycle per sec) = Remote management or
firmware upgrade in progress
Off = Deactivated
2 Power On/Standby button
and system power LED
Solid green = System on
Flashing green (1 Hz/cycle per sec) = Performing power on sequence
Solid amber = System in standby
Off = No power present*
3 Health LED Solid green = Normal
Flashing amber = System degraded
Flashing red (1 Hz/cycle per sec) = System critical
Fast-flashing red (4 Hz/cycles per sec) = Power fault**
4 NIC status LED Solid green = Link to network
Flashing green (1 Hz/cycle per sec) = Network active
Off = No network activity
*Facility power is not present, power cord is not attached, no power supplies are installed, power supply failure has
occurred, or the power button cable is disconnected.
**To identify components in a degraded or critical state, see the Systems Insight Display LEDs, check iLO/BIOS logs, and
reference the server troubleshooting guide.

Component identification 9
Rear panel components
Item Description
1 Slot 1 PCIe3 x16 (16, 8, 4, 1)*
2 Slot 2 PCIe2 x8 (4,1)*
3 Power supply 2
4 Power supply 1
5 NIC connectors (4 to 1)
6 Serial connector
7 Video connector
8 USB connectors
9 iLO connector
* For more information on the riser board slots supported by the onboard PCI riser connectors, see "PCIe riser
board slot definitions (on page 10)."
Rear panel LEDs and buttons
Item Description Status
1 NIC status LED Solid green = Activity exists
Flashing green = Activity exists
Off = No activity exists
2 NIC link LED Green = Link exists
Off = No link exists
3 UID button LED Solid blue = Activated
Flashing blue (1 Hz/cycle per sec) = Remote
management or firmware upgrade in process
Off = Deactivated

Component identification 10
Item Description Status
4 Power supply LED Green = Normal
Off = On or more of the following conditions
exists
•
Power is unavailable
•
Power supply failed
•
Power supply is in standby mode
PCIe riser board slot definitions
Slot
number
Riser board
option
Type Length Height Connector
link width
Negotiable
link width
1 For riser board
options with and
without SAS
support
PCIe3 250 mm Full x16 x16
2 — PCIe2 Half Half x8 x4
System board components

Component identification 11
Item Description
1 PCI riser connectors*
2 Cache module connector
3
TPM connector
4 Mini-SAS connector
5 System battery
6 SATA drive connector
7 SATA optical/storage drive connector
8 Front panel connectors
9 Processor socket 1
10
GPU power connector
11 Fan connector 8
12 Fan connector 7
13 Fan connector 6
14 Fan connector 5
15
Fan connector 4
16 Internal USB connector
17 Fan connector 3
18 Fan connector 2
19 Fan connector 1
20
Processor 2 DIMM slots
21 Reserved
22 Drive backplane power connector
23 Processor socket 2
24 Reserved
25
Power supply connector 1
26 Drive sideband signal connector
27 Power supply connector 2
28 Processor 1 DIMM slots
29 SD card slot
30 NMI header
31 System maintenance switch
* For more information on the riser board slots supported by the onboard PCI riser connectors, see "PCIe riser
board slot definitions (on page 10)."

Component identification 12
DIMM slot locations
DIMM slots are numbered sequentially (1 through 6) for each processor. The supported AMP modes use the
letter assignments for population guidelines.
System maintenance switch
Switch Default Function
1 Off Off = No function
On = iLO 4 security is disabled
2 Off Off = System configuration can be
changed
On = System configuration is locked
5 Off Off = Power-on password is enabled
On = Power-on password is disabled
6 Off Off = No function
On = ROM reads configuration as
invalid
3, 4, 7, 8, 9,
10, 11, 12
— Reserved
When the system maintenance switch position 6 is set to the On position, the system is prepared to erase all
system configuration settings from both CMOS and NVRAM.
CAUTION: Clearing CMOS and/or NVRAM deletes configuration information. Be sure to
properly configure the server or data loss could occur.
NMI functionality
An NMI crash dump creates a crash dump log before resetting a system which is not responding.
Crash dump log analysis is an essential part of diagnosing reliability problems, such as failures of operating
systems, device drivers, and applications. Many crashes freeze a system, and the only available action for

Component identification 13
administrators is to restart the system. Resetting the system erases any information which could support
problem analysis, but the NMI feature preserves that information by performing a memory dump before a
system reset.
To force the system to invoke the NMI handler and generate a crash dump log, do one of the following:
•Use the iLO Virtual NMI feature.
•Short the NMI header ("System board components" on page 10).
For more information, see the HP website
(http://h20000.www2.hp.com/bc/docs/support/SupportManual/c00797875/c00797875.pdf).
Drive numbering
•Four-bay LFF drive model
•Eight-bay SFF drive model
When the two-port SATA cable is installed in the eight-bay drive cage ("Two-port SATA cable option"
on page 33), the server supports the six-drive SATA configuration. In this configuration, drive bays 1
through 6 are populated, while drive bays 7 and 8 contain drive blanks.
Drive LED definitions
Item LED Status Definition
1 Locate Solid blue The drive is being identified by a host application.
Flashing blue The drive carrier firmware is being updated or requires an update.
2 Activity ring Rotating green Drive activity
Off No drive activity
3 Do not remove Solid white Do not remove the drive. Removing the drive causes one or more of
the logical drives to fail.
Off Removing the drive does not cause a logical drive to fail.

Component identification 14
Item LED Status Definition
4 Drive status Solid green The drive is a member of one or more logical drives.
Flashing green
The drive is rebuilding or performing a RAID migration, stripe size
migration, capacity expansion, or logical drive extension, or is
erasing.
Flashing
amber/green
The drive is a member of one or more logical drives and predicts
the drive will fail.
Flashing amber The drive is not configured and predicts the drive will fail.
Solid amber The drive has failed.
Off The drive is not configured by a RAID controller.
IMPORTANT: When the SAS-enabled riser board with the Smart Array B320i Controller is
installed in the server, the embedded Smart Array B120i Controller is disabled automatically.
When this condition occurs:
•Drives connected to the system board operate in AHCI or Legacy mode.
•In AHCI or Legacy mode, drives cannot be a part of a hardware RAID or a logical drive.
•The Locate, Drive status, and Do not remove LEDs of the affected drives are disabled.
FBWC module LED definitions
The FBWC module has three single-color LEDs (one amber and two green). The LEDs on the cache module
installed on a storage controller are duplicated on the reverse side of the module to facilitate status viewing.
•Cache module installed on a storage controller

Component identification 15
•Cache module installed on the system board
1 - Amber 2 - Green 3 - Green Interpretation
Off Off Off The cache module is not powered.
Off Flashing 0.5 Hz Flashing 0.5 Hz The cache microcontroller is executing from within its
boot loader and receiving new flash code from the host
controller.
Off Flashing 1 Hz Flashing 1 Hz The cache module is powering up, and the capacitor
pack is charging.
Off Off Flashing 1 Hz The cache module is idle, and the capacitor pack is
charging.
Off Off On The cache module is idle, and the capacitor pack is
charged.
Off On On The cache module is idle, the capacitor pack is charged,
and the cache contains data that has not yet been
written to the drives.
Off
Flashing 1 Hz Off A backup is in progress.
Off On Off The current backup is complete with no errors.
Flashing 1 Hz Flashing 1 Hz Off The current backup failed, and data has been lost.
Flashing 1 Hz Flashing 1 Hz On A power error occurred during the previous or current
boot. Data might be corrupt.
Flashing 1 Hz On Off An overtemperature condition exists.
Flashing 2 Hz Flashing 2 Hz Off The capacitor pack is not attached.
Flashing 2 Hz Flashing 2 Hz On The capacitor has been charging for 10 minutes, but
has not reached sufficient charge to perform a full
backup.
On On Off The current backup is complete, but power fluctuations
occurred during the backup.
On
On On The cache module microcontroller has failed.

Component identification 16
Fan locations

Operations 17
Operations
Power up the server
1. Connect each power cord to the server.
2. Connect each power cord to the power source.
3. Press the Power On/Standby button.
The server exits standby mode and applies full power to the system. The system power LED changes
from amber to green.
Power down the server
Before powering down the server for any upgrade or maintenance procedures, perform a backup of critical
server data and programs.
WARNING: To reduce the risk of personal injury, electric shock, or damage to the equipment,
remove the power cord to remove power from the server. The front panel Power On/Standby
button does not completely shut off system power. Portions of the power supply and some internal
circuitry remain active until AC/DC power is removed.
IMPORTANT: When the server is in standby mode, auxiliary power is still being provided to the
system.
To power down the server, use one of the following methods:
•Press and release the Power On/Standby button.
This method initiates a controlled shutdown of applications and the OS before the server enters standby
mode.
•Press and hold the Power On/Standby button for more than 4 seconds to force the server to enter
standby mode.
This method forces the server to enter standby mode without properly exiting applications and the OS.
If an application stops responding, you can use this method to force a shutdown.
•Use a virtual power button selection through iLO 4.
This method initiates a controlled remote shutdown of applications and the OS before the server enters
standby mode.
Before proceeding, verify the server is in standby mode by observing that the system power LED is amber.
Extend the server from the rack

Operations 18
IMPORTANT: The requirement of extending or removing the server from the rack when
performing installation and maintenance procedures depends on the rail system used:
•If using a ball-bearing rail system, you can perform most installations and maintenance by
simply extending the server from the rack.
•If using a friction rail system, to perform installations or maintenance that requires access panel
removal, remove the server from the rack.
To extend the server from an HP, Compaq-branded, Telco, or third-party rack:
1. Power down the server (on page 17).
2. Remove all power:
a. Disconnect each power cord from the power source.
b. Disconnect each power cord from the server.
3. Disconnect all peripheral cables.
WARNING: To reduce the risk of personal injury or equipment damage, be sure that the rack is
adequately stabilized before extending a component from the rack.
WARNING: To reduce the risk of personal injury, be careful when pressing the server rail-release
latches and sliding the server into the rack. The sliding rails could pinch your fingers.
4. Pull down the quick release levers on each side of the server.
5. Extend the server on the rack rails until the server rail-release latches engage.
If the server does not extend from the rack, use a T-25 Torx screwdriver to loosen the screws located
within the lever housing.
6. After performing the installation or maintenance procedure, slide the server into the rack. For more
information, see the documentation that ships with the rack-mounting option.
7. Connect the peripheral cables.
8. Connect each power cord to the server.
9. Connect each power cord to the power source.
Remove the server from the rack
WARNING: This server is very heavy. To reduce the risk of personal injury or damage to the
equipment:
•Observe local occupational health and safety requirements and guidelines for manual
material handling.
•Get help to lift and stabilize the product during installation or removal, especially when the
product is not fastened to the rails. HP recommends that a minimum of two people are required
for all rack server installations. A third person may be required to help align the server if the
server is installed higher than chest level.
•Use caution when installing the server in or removing the server from the rack; it is unstable
when not fastened to the rails.

Operations 19
IMPORTANT: The requirement of extending or removing the server from the rack when
performing installation and maintenance procedures depends on the rail system used:
•If using a ball-bearing rail system, you can perform most installations and maintenance by
simply extending the server from the rack.
•If using a friction rail system, to perform installations or maintenance that requires access panel
removal, remove the server from the rack.
To remove the server from an HP, Compaq-branded, Telco, or third-party rack:
1. Power down the server (on page 17).
2. Disconnect all peripheral cables and power cords from the server rear panel.
3. Extend the server from the rack (on page 17).
4. Remove the server from the rack. For more information, see the documentation that ships with the rack
mounting option.
5. Place the server on a sturdy, level surface.
Remove the security bezel (optional)
To access the front panel components, unlock and then remove the security bezel.
Remove the access panel
WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the
internal system components to cool before touching them.
CAUTION: Do not operate the server for long periods with the access panel open or removed.
Operating the server in this manner results in improper airflow and improper cooling that can
lead to thermal damage.
1. Power down the server (on page 17).
2. Remove all power:

Operations 20
a. Disconnect each power cord from the power source.
b. Disconnect each power cord from the server.
3. Do one of the following:
oExtend the server from the rack (on page 17).
oRemove the server from the rack (on page 18).
4. Open the access panel latch, slide the access panel to the rear of the chassis, and then remove the
access panel.
If the access panel latch is locked, use a T-15 Torx screwdriver to unlock the latch.
Install the access panel
1. Place the access panel on top of the server with the access panel latch open. Allow the panel to extend
past the rear of the server by approximately 1.25 cm (0.5 inch).
2. Close the access panel latch. The access panel slides to a closed position.
3. Use a T-15 Torx screwdriver to tighten the access panel latch screw.
Remove the PCI riser cage
CAUTION: To prevent damage to the server or expansion boards, power down the server, and
disconnect all power cords before removing or installing the PCI riser cage.
1. Power down the server (on page 17).
2. Remove all power:
a. Disconnect each power cord from the power source.
b. Disconnect each power cord from the server.
3. Do one of the following:
oExtend the server from the rack (on page 17).
oRemove the server from the rack (on page 18).
4. Remove the access panel (on page 19).
5. Disconnect all cables connected to any existing expansion board.
6. Lift the release tabs, and then rotate them 180°counterclockwise.