HP ProLiant DL360p Gen8 User manual

HP ProLiant DL360p Gen8 Server
User Guide
Abstract
This document is for the person who installs, administers, and troubleshoots servers and storage systems. HP assumes you are qualified in the
servicing of computer equipment and trained in recognizing hazards in products with hazardous energy levels.
Part Number: 664724-004
March 2013
Edition: 4

© Copyright 2012, 2013 Hewlett-Packard Development Company, L.P.
The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express
warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall
not be liable for technical or editorial errors or omissions contained herein.
Microsoft® and Windows® are U.S. registered trademarks of Microsoft Corporation.
Bluetooth® is a trademark owned by its proprietor and used by Hewlett-Packard Company under license.
Intel® Xeon® is a trademark of Intel Corporation in the U.S. and other countries.

Contents 3
Contents
Introduction.................................................................................................................................. 6
Server features.......................................................................................................................................... 6
Component identification............................................................................................................... 7
Front panel components ............................................................................................................................. 7
Front panel LEDs and buttons ...................................................................................................................... 9
Rear panel components............................................................................................................................ 10
Rear panel LEDs and buttons..................................................................................................................... 11
System board components........................................................................................................................ 12
DIMM slots ................................................................................................................................... 13
System maintenance switch............................................................................................................. 14
NMI jumper.................................................................................................................................. 14
Systems Insight Display LEDs..................................................................................................................... 15
Systems Insight Display LED combinations................................................................................................... 16
Device numbers ...................................................................................................................................... 17
Drive LED definitions................................................................................................................................ 18
Fan modules ........................................................................................................................................... 18
Operations................................................................................................................................. 20
Power up the server................................................................................................................................. 20
Power down the server............................................................................................................................. 20
Extend the server from the rack ................................................................................................................. 20
Remove the server from the rack................................................................................................................ 21
Access the HP Systems Insight Display........................................................................................................ 21
Remove the access panel.......................................................................................................................... 23
Install the access panel............................................................................................................................. 23
Remove the FBWC capacitor pack ............................................................................................................ 23
Remove the PCI riser cage........................................................................................................................ 24
Install the PCI riser cage........................................................................................................................... 25
Setup......................................................................................................................................... 27
Optional installation services .................................................................................................................... 27
Rack planning resources........................................................................................................................... 27
Optimum environment.............................................................................................................................. 27
Space and airflow requirements ...................................................................................................... 28
Temperature requirements............................................................................................................... 28
Power requirements ....................................................................................................................... 29
Electrical grounding requirements .................................................................................................... 29
Connecting a DC power cable to a DC power source ........................................................................ 29
Rack warnings ........................................................................................................................................ 30
Contents of the server shipping carton........................................................................................................ 31
Installing hardware options....................................................................................................................... 31
Installing the server into the rack................................................................................................................ 31
Powering on and selecting boot options ..................................................................................................... 33
Installing the operating system................................................................................................................... 33
Registering the server............................................................................................................................... 34
Hardware options installation....................................................................................................... 35

Contents 4
Introduction ............................................................................................................................................ 35
Processor and fan module option .............................................................................................................. 35
Memory options...................................................................................................................................... 40
HP SmartMemory .......................................................................................................................... 42
Memory subsystem architecture ....................................................................................................... 42
Single-, dual-, and quad-rank DIMMs ............................................................................................... 42
DIMM identification ....................................................................................................................... 43
Memory configurations................................................................................................................... 44
General DIMM slot population guidelines......................................................................................... 45
Installing a DIMM.......................................................................................................................... 46
Hot-plug hard drive guidelines .................................................................................................................. 47
Removing the hard drive blank........................................................................................................ 48
Installing a hot-plug hard drive ........................................................................................................ 48
DVD-ROM and DVD-RW drive option......................................................................................................... 49
Controller options.................................................................................................................................... 52
Installing the cache module............................................................................................................. 53
Installing the FBWC capacitor pack ................................................................................................. 54
Front video adapter option ....................................................................................................................... 55
FlexibleLOM option ................................................................................................................................. 56
Expansion board option........................................................................................................................... 58
Redundant hot-plug power supply option.................................................................................................... 59
48V DC power supply option ................................................................................................................... 61
Rack bezel option ................................................................................................................................... 65
HP Trusted Platform Module option ............................................................................................................ 66
Installing the Trusted Platform Module board ..................................................................................... 66
Retaining the recovery key/password .............................................................................................. 68
Enabling the Trusted Platform Module............................................................................................... 68
Cabling ..................................................................................................................................... 69
Cabling overview.................................................................................................................................... 69
Hard drive backplane cabling .................................................................................................................. 69
DVD-ROM and DVD-RW drive cabling....................................................................................................... 70
Chipset SATA cable option....................................................................................................................... 70
FBWC capacitor pack cabling.................................................................................................................. 74
Software and configuration utilities ............................................................................................... 75
Server mode........................................................................................................................................... 75
HP product QuickSpecs............................................................................................................................ 75
HP iLO Management Engine..................................................................................................................... 75
HP iLO ......................................................................................................................................... 75
Intelligent Provisioning.................................................................................................................... 77
HP Insight Remote Support software ................................................................................................. 79
Scripting Toolkit ............................................................................................................................ 79
HP Service Pack for ProLiant ..................................................................................................................... 79
HP Smart Update Manager............................................................................................................. 80
HP ROM-Based Setup Utility ..................................................................................................................... 80
Using RBSU .................................................................................................................................. 81
Auto-configuration process.............................................................................................................. 81
Boot options ................................................................................................................................. 82
Configuring AMP modes ................................................................................................................ 82
Re-entering the server serial number and product ID ........................................................................... 82
Utilities and features ................................................................................................................................ 83
Array Configuration Utility.............................................................................................................. 83
Option ROM Configuration for Arrays ............................................................................................. 84

Contents 5
ROMPaq utility.............................................................................................................................. 84
Automatic Server Recovery ............................................................................................................. 84
USB support.................................................................................................................................. 84
Redundant ROM support ................................................................................................................ 85
Keeping the system current ....................................................................................................................... 85
Drivers ......................................................................................................................................... 85
Software and firmware................................................................................................................... 86
Version control.............................................................................................................................. 86
HP operating systems and virtualization software support for ProLiant servers ........................................ 86
HP Technology Service Portfolio ...................................................................................................... 87
Change control and proactive notification ........................................................................................ 87
Troubleshooting.......................................................................................................................... 88
Troubleshooting resources ........................................................................................................................ 88
System battery............................................................................................................................ 89
Regulatory information ................................................................................................................ 91
Safety and regulatory compliance ............................................................................................................. 91
Turkey RoHS material content declaration................................................................................................... 91
Ukraine RoHS material content declaration................................................................................................. 91
Warranty information .............................................................................................................................. 91
Electrostatic discharge................................................................................................................. 92
Preventing electrostatic discharge .............................................................................................................. 92
Grounding methods to prevent electrostatic discharge.................................................................................. 92
Specifications............................................................................................................................. 93
Environmental specifications ..................................................................................................................... 93
Server specifications ................................................................................................................................ 93
Power supply specifications ...................................................................................................................... 93
HP 460 W CS power supply (92% efficiency)................................................................................... 94
HP 460 W CS HE power supply (94% efficiency).............................................................................. 94
HP 750 W CS power supply (92% efficiency)................................................................................... 95
HP 750 W CS HE power supply (94% efficiency).............................................................................. 95
HP 750 W DC CS HE power supply (94% efficiency) ........................................................................ 95
HP 1200 W CS HE power supply (94% efficiency)............................................................................ 96
Hot-plug power supply calculations............................................................................................................ 97
Support and other resources ........................................................................................................ 98
Before you contact HP.............................................................................................................................. 98
HP contact information............................................................................................................................. 98
Customer Self Repair ............................................................................................................................... 98
Acronyms and abbreviations...................................................................................................... 106
Documentation feedback ........................................................................................................... 109
Index....................................................................................................................................... 110

Introduction 6
Introduction
Server features
The HP ProLiant DL360p Gen8 Server comes with industry leading performance, efficiency, capacity, and
reliability in a 1U space. The server provides enterprise-class design for performance workloads with
versatile and future requirements, and it is ideal for performance-driven computing and storage in a dense
rack package.
The HP ProLiant DL360p Gen8 Server is a space-conscious, 2-processor performance server with industry
leading feature sets. It is built to protect your investment with reliability, accessibility, and serviceability
features designed in.
The server includes the following features:
•8 SFF or 4 LFF drive models available for 8 TB or 12 TB capacity, with optional DVD. 10 SFF drive
model available for 10 TB capacity, without optional DVD.
•Intel Xeon E5-2600 processor, with a choice of 2/4/6/8 cores, and speeds up to 3.3 GHz
•HP Smart Socket Guide for quick, precise intelligent processor installation
•24 DIMM slots available for DDR3 Memory, and up to 1600 MHz speeds with 768 GB maximum
capacity
•HP Smart Array P420i Controller with flash-backed write cache options
•HP FlexibleLOM options—4x1 Gb-E, 2x10 Gb-E, 2xIB and FlexFabric options
•2 PCIe 3.0 slots:
ox16 (full height, half length)
ox8 (low profile)
•HP iLO Management Engine (HP iLO 4) with Active Health System, HP power/cooling management,
Agentless Management, and Intelligent Provisioning
For more information about product features, specifications, options, configurations, and compatibility, see
the product QuickSpecs on the HP Product Bulletin website (http://www.hp.com/go/productbulletin).

Component identification 7
Component identification
Front panel components
•8 SFF
Item Description
1 SAS/SATA/SSD drive bay 1
2 SAS/SATA/SSD drive bay 2
3 SAS/SATA/SSD drive bay 3
4 SAS/SATA/SSD drive bay 4
5 SAS/SATA/SSD drive bay 5
6
SAS/SATA/SSD drive bay 6
7 SAS/SATA/SSD drive bay 7
8 Systems Insight Display
9 DVD-ROM drive (optional)
10 SAS/SATA/SSD drive bay 8
11 Front video connector (front video port adapter required)
12 USB connectors (2)
13 Serial number tab

Component identification 8
•4 LFF
Item Description
1 SAS/SATA/SSD drive bay 1
2 DVD-ROM drive (optional)
3 SAS/SATA/SSD drive bay 2
4 Serial number tab
5
SAS/SATA/SSD drive bay 3
6 Systems Insight Display
7 SAS/SATA/SSD drive bay 4
8 Front video connector (front video port adapter required)
9 USB connectors (2)
•10 SFF
Item Description
1 SAS/SATA/SSD drive bay 1
2 SAS/SATA/SSD drive bay 2
3 SAS/SATA/SSD drive bay 3
4 SAS/SATA/SSD drive bay 4
5 SAS/SATA/SSD drive bay 5
6 SAS/SATA/SSD drive bay 6
7 SAS/SATA/SSD drive bay 7
8 SAS/SATA/SSD drive bay 8
9 SAS/SATA/SSD drive bay 9
10 SAS/SATA/SSD drive bay 10

Component identification 9
Item Description
11 Systems Insight Display
12 USB connector
Front panel LEDs and buttons
•8 SFF or 4 LFF
Item Description Status
1 UID button/LED Solid blue = Activated
Flashing blue (1 Hz/cycle per sec) = Remote management or
firmware upgrade in progress
Off = Deactivated
2 Power On/Standby button
and system power LED Solid green = System on Flashing green (1 Hz/cycle per sec) = Performing power on sequence
Solid amber = System in standby
Off = No power present*
3 Health LED Solid green = Normal
Flashing amber = System degraded
Flashing red (1 Hz/cycle per sec) = System critical
Fast-flashing red (4 Hz/cycles per sec) = Power fault**
4 NIC status LED Solid green = Link to network
Flashing green (1 Hz/cycle per sec) = Network active
Off = No network activity
*Facility power is not present, power cord is not attached, no power supplies are installed, power supply failure has
occurred, or the power button cable is disconnected.
**To identify components in a degraded or critical state, see the Systems Insight Display LEDs (on page 15), check
iLO/BIOS logs, and reference the server troubleshooting guide.

Component identification 10
•10 SFF
Item Description Status
1 UID button/LED Solid blue = Activated
Flashing blue (1 Hz/cycle per sec) = Remote management or
firmware upgrade in progress
Off = Deactivated
2 Power On/Standby button
and system power LED Solid green = System on Flashing green (1 Hz/cycle per sec) = Performing power on sequence
Solid amber = System in standby
Off = No power present*
3 Health LED Solid green = Normal
Flashing amber = System degraded
Flashing red (1 Hz/cycle per sec) = System critical
Fast-flashing red (4 Hz/cycles per sec) = Power fault**
4 NIC status LED Solid green = Link to network
Flashing green (1 Hz/cycle per sec) = Network active
Off = No network activity
*Facility power is not present, power cord is not attached, no power supplies are installed, power supply failure has
occurred, or the power button cable is disconnected.
**To identify components in a degraded or critical state, see the Systems Insight Display LEDs (on page 15), check
iLO/BIOS logs, and reference the server troubleshooting guide.
Rear panel components

Component identification 11
Item Description
1 Slot 2 PCIe 3.0 x16 (full height/half length)
2 FlexibleLOM ports (Shown: 4x1Gb / Optional: 2x10Gb)
3 Video connector
4 Serial connector
5 Slot 1 PCIe 3.0 x8 (low profile)
6 iLO management port
7 USB connectors (4)
8
Power supply bay 2
9 Power supply bay 1
Rear panel LEDs and buttons
Item Description Status
1L HP iLO/standard
NIC activity LED Solid green = Activity exists. Flashing green = Activity exists.
Off = No activity exists.
1R HP iLO/standard
NIC link LED Solid green = Link exists. Off = No link exists.
2 UID button/LED Solid blue = Identification is activated.
Flashing blue = System is being managed
remotely.
Off = Identification is deactivated.
3 Power supply 2 LED Solid green = Normal
Off = One or more of the following conditions
exists:

Component identification 12
Item Description Status
•
AC power unavailable
•
Power supply failed
•
Power supply in standby mode
•
Power supply exceeded current limit
4 Power supply 1 LED Solid green = Normal
Off = One or more of the following conditions
exists:
•
AC power unavailable
•
Power supply failed
•
Power supply in standby mode
•
Power supply exceeded current limit
System board components
Item Description
1 TPM connector
2 PCIe x8 riser connector
3 PCIe x16 riser connector
4 FlexibleLOM
5 SAS cache module connector
6 Front LED/Power cable connector
7 Front USB/Video cable connector

Component identification 13
Item Description
8 SAS connector B (Drives 5–8)
9 SAS connector A (drives 1–4)
10 NMI jumper
11 System maintenance switch
12 Processor 1
13 Fan module 8 connector
14 Processor 1 DIMM slots
15
Fan module 7 connector
16 Fan module 6 connector
17 Fan module 5 connector
18 Processor 1 DIMM slots
19 Fan module 4 connector
20 Processor 2 DIMM slots
21 Fan module 3 connector
22 Fan module 2 connector
23 Fan module 1 connector
24 Processor 2 DIMM slots
25 Processor 2
26 Drive backplane power connector
27 Internal USB connector
28 Power supply connector 1
29 SD card slot
30 Power supply connector 2
31 Optical SATA connector
DIMM slots
DIMM slots are numbered sequentially (1 through 12) for each processor. The supported AMP modes use the
letter assignments for population guidelines.

Component identification 14
System maintenance switch
Position Default Function
S1 Off Off = HP iLO security is enabled.
On = HP iLO security is disabled.
S2
Off
Off = System configuration can be
changed.
On = System configuration is locked.
S3 Off Reserved
S4 Off Reserved
S5 Off Off = Power-on password is enabled.
On = Power-on password is disabled.
S6 Off Off = No function
On = ROM reads system configuration
as invalid.
S7 — Reserved
S8 — Reserved
S9 — Reserved
S10 — Reserved
S11 — Reserved
S12 — Reserved
To access redundant ROM, set S1, S5, and S6 to on.
When the system maintenance switch position 6 is set to the On position, the system is prepared to erase all
system configuration settings from both CMOS and NVRAM.
CAUTION: Clearing CMOS and/or NVRAM deletes configuration information. Be sure to
properly configure the server or data loss could occur.
NMI jumper
The NMI jumper allows administrators to perform a memory dump before performing a hard reset. Crash
dump analysis is an essential part of eliminating reliability problems, such as hangs or crashes in OSs, device
drivers, and applications. Many crashes can freeze a system, requiring you to do a hard reset. Resetting the
system erases any information that would support root cause analysis.
Systems running Microsoft® Windows® experience a blue-screen trap when the OS crashes. When this
happens, Microsoft® recommends that system administrators perform an NMI event by temporarily shorting
the NMI header with a jumper. The NMI event enables a hung system to become responsive again.

Component identification 15
Systems Insight Display LEDs
The HP Systems Insight Display LEDs represent the system board layout. The display provides status for all
internal LEDs and enables diagnosis with the access panel installed. To view the LEDs, access the HP Systems
Insight Display (on page 21).
Description Status
Processor LEDs Off = Normal
Amber = Failed processor
DIMM LEDs Off = Normal
Amber = Failed DIMM or configuration issue
Fan LEDs Off = Normal
Amber = Failed fan or missing fan
NIC LEDs Off = No link to network
Solid green = Network link
Flashing green = Network link with activity
If power is off, the front panel LED is not active. For status,
see "Rear panel LEDS and buttons (on page 11)."
Power supply LEDs
Off = Normal
Amber = Failed power supply
PCI riser LED Off = Normal
Amber = Incorrectly installed PCI riser board
Over temp LED Off = Normal
Amber = High system temperature detected
AMP status LED Off = Disabled
Solid green = Advanced Memory Protection active
Solid amber = Memory failure has occurred.
Flashing amber = Invalid AMP memory configuration
Power cap LED Off = System is in standby, or no cap is set.
Solid green = Power cap applied
For more information, see "Systems Insight Display LED combinations (on page 16)."

Component identification 16
Systems Insight Display LED combinations
When the health LED on the front panel illuminates either amber or red, the server is experiencing a health
event. Combinations of illuminated Systems Insight Display LEDs, the system power LED, and the health LED
indicate system status.
Systems Insight Display
LED and color
Health LED System power
LED
Status
Processor (amber) Red Amber One or more of the following conditions may
exist:
•
Processor in socket X has failed.
•
Processor X is not installed in the socket.
•
Processor X is unsupported.
•
ROM detects a failed processor during
POST.
Processor (amber) Amber Green Processor in socket Xis in a pre-failure
condition.
DIMM (amber) Red Green One or more DIMMs have failed.
DIMM (amber) Amber Green DIMM in slot Xis in a pre-failure condition.
Over temp (amber) Amber Green The Health Driver has detected a cautionary
temperature level.
Over temp (amber) Red Amber The server has detected a hardware critical
temperature level.
PCI riser (amber) Red Green The PCI riser cage is not seated properly.
Fan (amber) Amber Green One fan has failed or has been removed.
Fan (amber) Red Green Two or more fans have failed or been
removed.
Power supply (amber) Red Amber One or more of the following conditions may
exist:
•
Only one power supply is installed and
that power supply is in standby.
•
Power supply fault
•
System board fault
Power supply (amber) Amber Green One or more of the following conditions may
exist:
•
Redundant power supply is installed and
only one power supply is functional.
•
AC power cord is not plugged into
redundant power supply.
•
Redundant power supply fault
•
Power supply mismatch at POST or
power supply mismatch through hot-plug
addition
Power cap (off) — Amber Standby
Power cap (green) — Flashing green Waiting for power
Power cap (green) — Green Power is available.
IMPORTANT: If more than one DIMM slot LED is illuminated, further troubleshooting is required.
Test each bank of DIMMs by removing all other DIMMs. Isolate the failed DIMM by replacing
each DIMM in a bank with a known working DIMM.

Component identification 17
Device numbers
•4 LFF configuration
•8 SFF configuration
•10 SFF configuration
IMPORTANT: A cache module is required for a 10 SFF drive cage. Drives installed in a 10 SFF
configuration do not function without a cache module.
For more information, see "Installing the cache module (on page 53)".

Component identification 18
Drive LED definitions
Item LED Status Definition
1 Locate Solid blue The drive is being identified by a host application.
Flashing blue The drive carrier firmware is being updated or requires an update.
2 Activity ring Rotating green Drive activity
Off No drive activity
3 Do not remove Solid white Do not remove the drive. Removing the drive causes one or more of
the logical drives to fail.
Off Removing the drive does not cause a logical drive to fail.
4 Drive status Solid green The drive is a member of one or more logical drives.
Flashing green The drive is rebuilding or performing a RAID migration, stripe size
migration, capacity expansion, or logical drive extension, or is
erasing.
Flashing
amber/green The drive is a member of one or more logical drives and predicts the drive will fail.
Flashing amber The drive is not configured and predicts the drive will fail.
Solid amber The drive has failed.
Off The drive is not configured by a RAID controller.
Fan modules
•One-processor configuration

Component identification 19
When only one processor is installed, be sure the fan blanks are always installed in bays 1 and 2 to
ensure proper cooling.
•Two-processor configuration
Install fans 1 and 2 only when processor 2 is installed. When only one processor is installed, always
install the fan blanks.

Operations 20
Operations
Power up the server
To power up the server, press the Power On/Standby button.
Power down the server
Before powering down the server for any upgrade or maintenance procedures, perform a backup of critical
server data and programs.
IMPORTANT: When the server is in standby mode, auxiliary power is still being provided to the
system.
To power down the server, use one of the following methods:
•Press and release the Power On/Standby button.
This method initiates a controlled shutdown of applications and the OS before the server enters standby
mode.
•Press and hold the Power On/Standby button for more than 4 seconds to force the server to enter
standby mode.
This method forces the server to enter standby mode without properly exiting applications and the OS.
If an application stops responding, you can use this method to force a shutdown.
•Use a virtual power button selection through HP iLO.
This method initiates a controlled remote shutdown of applications and the OS before the server enters
standby mode.
Before proceeding, verify the server is in standby mode by observing that the system power LED is amber.
Extend the server from the rack
NOTE: If the optional cable management arm option is installed, you can extend the server
without powering down the server or disconnecting peripheral cables and power cords. These
steps are only necessary with the standard cable management solution.
1. Power down the server (on page 20).
2. Disconnect all peripheral cables and power cords.
3. Loosen the front panel thumbscrews.
4. Extend the server on the rack rails until the server rail-release latches engage.
WARNING: To reduce the risk of personal injury or equipment damage, be sure that the rack is
adequately stabilized before extending a component from the rack.