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HPE ProLiant DL560 Gen11 Server User GuideHPE ProLiant DL560 Gen11 Server User Guide
Part Number: 30-9E6C3EEB-001b
Published: June 2023
Edition: 1b
HPE ProLiant DL560 Gen11 ServerHPE ProLiant DL560 Gen11 Server User Guide User Guide
AbstractAbstract
This document is for the person who installs, administers, and troubleshoots servers and storage systems. Hewlett Packard Enterprise
assumes you are qualified in the servicing of computer equipment and trained in recognizing hazards in products with hazardous energy
levels, and are familiar with the weight and stability precautions for rack installations.
Part Number: 30-9E6C3EEB-001b
Published: June 2023
Edition: 1b
© Copyright 2023 Hewlett Packard Enterprise Development LP
NoticesNotices
The information contained herein is subject to change without notice. The only warranties for Hewlett Packard Enterprise products and
services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as
constituting an additional warranty. Hewlett Packard Enterprise shall not be liable for technical or editorial errors or omissions contained
herein.
Confidential computer software. Valid license from Hewlett Packard Enterprise required for possession, use, or copying. Consistent with FAR
12.211 and 12.212, Commercial Computer Software, Computer Software Documentation, and Technical Data for Commercial Items are
licensed to the U.S. Government under vendor's standard commercial license.
Links to third-party websites take you outside the Hewlett Packard Enterprise website. Hewlett Packard Enterprise has no control over and is
not responsible for information outside the Hewlett Packard Enterprise website.
AcknowledgmentsAcknowledgments
Intel®, Intel® Virtual RAID on CPU (Intel® VROC), and Xeon® are trademarks of Intel Corporation in the U.S. and other countries.
Linux® is the registered trademark of Linus Torvalds in the U.S. and other countries.
Microsoft®, Windows®, and Windows Server® are either registered trademarks or trademarks of Microsoft Corporation in the United States
and/or other countries.
VMware® is a registered trademark or trademark of VMware, Inc. and its subsidiaries in the United States and other jurisdictions.
All third-party marks are property of their respective owners.
Revision historyRevision history
Part numberPart number Publication datePublication date EditionEdition Summary of changesSummary of changes
30-9E6C3EEB-001b June 2023 1b Updated Drive box 1 cabling.
Updated Drive box 3 cabling.
Table of contentsTable of contents
Component identification
Front panel components
iLO Service Port
Front panel LEDs and buttons
Server UID LED
Using the UID button to view the Server Health Summary
Front panel LED power fault codes
Rear panel components
Display device setup
Rear panel LEDs
System board components
System maintenance switch descriptions
DIMM label identification
DIMM slot numbering
Heatsink and processor socket components
Liquid cooling options
Liquid cooling components
Processor mezzanine board components
Processor mezzanine board DIMM slot numbering
Riser board components
PCIe5 slot description
Riser slot numbering
HPE Basic Drive LED definitions
EDSFF SSD LED definitions
Drive bay numbering
SFF drive bay numbering
E3.S drive bay numbering
Drive backplane naming
Fan numbering
Fan mode behavior
Trusted Platform Module 2.0
Trusted Platform Module 2.0 guidelines
BitLocker recovery key/password retention guidelines
HPE NS204i-u Boot Device components
HPE NS204i-u Boot Device LED definitions
HPE NS204i Boot Device locations
Setup
Initial system installation
HPE Installation Service
Setting up the server
Adjusting the server power supply redundancy setting
Operational requirements
Space and airflow requirements
Temperature requirements
Power requirements
Electrical grounding requirements
Rack warnings and cautions
Server warnings and cautions
Electrostatic discharge
Operations
Remove the front bezel
Power down the server
Open the cable management arm
Extend the server out of the rack
Remove the server from the rack
Remove the access panel
Remove the air baffle
Remove the processor mezzanine tray
Remove the fan cage
Remove the riser cage
Installing the riser cage
Install the fan cage
Install the processor mezzanine tray
Install the air baffle
Install the access panel
Install the server into the rack
Power up the server
Hardware options installation
Server data backup
Hardware option installation guidelines
Installing the front bezel option
Drive options
Drive installation guidelines
Installing a SAS, SATA or NVMe drive
Installing an E3.S drive
Rack mounting options
Rail identification markers
Rack mounting interfaces
Rack rail option
Installing the ball-bearing rack rail
Installing the server into the rack
Installing the rack rail hook-and-loop strap
Installing the cable management arm
Power supply options
Hot-plug power supply calculations
Power supply warnings and cautions
DC power supply warnings and cautions
Power supply redundancy
Installing an AC power supply
Installing a DC power supply
Connecting a DC power cable to a DC power source
Transceiver option
Transceiver warnings and cautions
Installing a transceiver
Installing the System Insight Display module
Universal media bay option
Installing the universal media bay
Optical drive option
Installing the optical drive in the universal media bay
Drive cage options
Installing a 8 SFF drive cage option
Installing the E3.S drive cage
Installing the 2 SFF stacked drive cage
Memory option
HPE SmartMemory speed and population information
DIMM installation guidelines
Installing a DIMM
Riser board options
Installing the riser board
Storage controller options
Preparing the server for storage controller installation
Installing a type-o storage controller
Installing a type-p storage controller
Energy pack options
HPE Smart Storage Battery
HPE Smart Storage Hybrid Capacitor
Minimum firmware versions
Installing an energy pack
Expansion card options
Installing an expansion card
Processor mezzanine tray option
Upgrading from the dual- to quad-processor configuration
Processor heatsink assembly option
Processor cautions
Installing the processor heatsink assembly
HPE NS204i Boot Device option
Installing the front HPE NS204i Boot Device
Installing the rear HPE NS204i Boot Device
OCP NIC 3.0 adapter option
OCP slot population rules
Installing the OCP NIC 3.0 adapter
Power distribution board
Installing the PDB
Chassis intrusion detection switch option
Installing the chassis intrusion detection switch
Serial port option
Installing the serial port
Internal USB device options
Installing an internal USB device
Cabling
Cabling guidelines
Cabling diagrams
Internal cabling management
Storage cabling
Storage controller cabling
Drive box 1 cabling
Drive box 2 cabling
Drive box 3 cabling
Drive power cabling
Energy pack cabling
Storage controller backup power cabling
Optical drive cabling
Universal media bay cabling
HPE NS204i Boot Device cabling
OCP bandwidth upgrade cabling
Riser enablement cabling
Serial port cabling
Chassis intrusion detection switch cabling
Power switch module / SID module cabling
Front I/O cabling
Configuration resources
Updating firmware or system ROM
Configuring the server
Configuring storage controllers
Managing the HPE NS204i Boot Device
Deploying an OS
Configuring security
Optimizing the server
Server management
Managing Linux-based high performance compute clusters
Troubleshooting
NMI functionality
Troubleshooting resources
System battery replacement
System battery information
Removing and replacing the system battery
Safety, warranty, and regulatory information
Regulatory information
Notices for Eurasian Economic Union
Turkey RoHS material content declaration
Ukraine RoHS material content declaration
Warranty information
Specifications
Environmental specifications
Mechanical specifications
Power supply specifications
HPE 800 W Flex Slot Platinum Hot-plug Low Halogen Power Supply
HPE 1000 W Flex Slot Titanium Hot-plug Power Supply
HPE 1600 W Flex Slot Platinum Hot-plug Low Halogen Power Supply
HPE 1600 W Flex Slot -48 VDC Hot-plug Power Supply
HPE 1800-2200 W Flex Slot Titanium Power Supply
Websites
Support and other resources
Accessing Hewlett Packard Enterprise Support
Accessing updates
Customer self repair
Remote support
Documentation feedback
Component identificationComponent identification
This chapter describes the external and internal server features and components.
SubtopicsSubtopics
Front panel componentsFront panel components
Front panel LEDs and buttonsFront panel LEDs and buttons
Rear panel componentsRear panel components
Rear panel LEDsRear panel LEDs
System board componentsSystem board components
Liquid cooling optionsLiquid cooling options
Processor mezzanine board componentsProcessor mezzanine board components
Riser board componentsRiser board components
PCIe5 slot descriptionPCIe5 slot description
Riser slot numberingRiser slot numbering
HPE Basic Drive LED definitionsHPE Basic Drive LED definitions
EDSFF SSD LED definitionsEDSFF SSD LED definitions
Drive bay numberingDrive bay numbering
Drive backplane namingDrive backplane naming
Fan numberingFan numbering
Fan mode behaviorFan mode behavior
Trusted Platform Module 2.0Trusted Platform Module 2.0
HPE NS204i-u Boot Device componentsHPE NS204i-u Boot Device components
HPE NS204i-u Boot Device LED definitionsHPE NS204i-u Boot Device LED definitions
HPE NS204i Boot Device locationsHPE NS204i Boot Device locations
Front panel componentsFront panel components
16 SFF drive configuration16 SFF drive configuration
HPE ProLiant DL560 Gen11 Server User Guide 8
ItemItem DescriptionDescription
1 Serial number/iLO information pull tab
2 Optical drive (optional)
3 SFF drives
4 iLO service port
5 USB 3.2 Gen 1 port
6 System Insight Display (optional)
7 USB 2.0 ports
8 DisplayPort 1.1a (optional)
9 2 SFF stacked drives (optional)
The serial number/iLO information pull tab is double-sided. One side shows the server serial number and the customer asset tag label.
The other side shows the default iLO account information.
Depending on the type of drive backplane installed , the front-end SFF drive boxes supports SAS, SATA, or U.3 NVMe drives.
The 2 SFF stacked drive cage option supports SAS, SATA, or U.3 NVMe drives.
24 SFF drive configuration24 SFF drive configuration
ItemItem DescriptionDescription
1 Serial number/iLO information pull tab
2 SFF drives
3 iLO service port
4 USB 3.2 Gen 1 ports
5 System Insight Display (optional)
The serial number/iLO information pull tab is double-sided. One side shows the server serial number and the customer asset tag label.
The other side shows the default iLO account information.
Depending on the type of drive backplane installed , the server supports SFF SAS, SATA, or U.3 NVMe drives.
E3.SE3.S drive configuration drive configuration
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HPE ProLiant DL560 Gen11 Server User Guide 9
ItemItem DescriptionDescription
1 Serial number/iLO information pull tab
2 Optical drive (optional)
3 E3.S drives
4 iLO service port
5 USB 3.2 Gen 1 port
6 System Insight Display (optional)
7 USB 2.0 ports
8 DisplayPort 1.1a (optional)
9 2 SFF stacked drives (optional)
The serial number/iLO information pull tab is double-sided. One side shows the server serial number and the customer asset tag label.
The other side shows the default iLO account information.
The 2 SFF stacked drive cage option supports SAS, SATA, or U.3 NVMe drives.
SubtopicsSubtopics
iLO Service PortiLO Service Port
iLOiLO Service Port Service Port
When you have physical access to a server, you can use the Service Port to do the following:
Download the Active Health System Log to a supported USB flash drive.
When you use this feature, the connected USB flash drive is not accessible by the host operating system.
Connect a client (such as a laptop) with a supported USB to Ethernet adapter to access the following:
iLO web interface
Remote console
iLO RESTful API
CLI
When you use the iLO Service Port:
Actions are logged in the iLO event log.
The server UID flashes to indicate the Service Port status.
You can also retrieve the Service Port status by using a REST client and the iLO RESTful API.
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HPE ProLiant DL560 Gen11 Server User Guide 10