HP ProLiant DL560 Gen11 User manual

HPE ProLiant DL560 Gen11 Server User GuideHPE ProLiant DL560 Gen11 Server User Guide
Part Number: 30-9E6C3EEB-001b
Published: June 2023
Edition: 1b

HPE ProLiant DL560 Gen11 ServerHPE ProLiant DL560 Gen11 Server User Guide User Guide
AbstractAbstract
This document is for the person who installs, administers, and troubleshoots servers and storage systems. Hewlett Packard Enterprise
assumes you are qualified in the servicing of computer equipment and trained in recognizing hazards in products with hazardous energy
levels, and are familiar with the weight and stability precautions for rack installations.
Part Number: 30-9E6C3EEB-001b
Published: June 2023
Edition: 1b
© Copyright 2023 Hewlett Packard Enterprise Development LP
NoticesNotices
The information contained herein is subject to change without notice. The only warranties for Hewlett Packard Enterprise products and
services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as
constituting an additional warranty. Hewlett Packard Enterprise shall not be liable for technical or editorial errors or omissions contained
herein.
Confidential computer software. Valid license from Hewlett Packard Enterprise required for possession, use, or copying. Consistent with FAR
12.211 and 12.212, Commercial Computer Software, Computer Software Documentation, and Technical Data for Commercial Items are
licensed to the U.S. Government under vendor's standard commercial license.
Links to third-party websites take you outside the Hewlett Packard Enterprise website. Hewlett Packard Enterprise has no control over and is
not responsible for information outside the Hewlett Packard Enterprise website.
AcknowledgmentsAcknowledgments
Intel®, Intel® Virtual RAID on CPU (Intel® VROC), and Xeon® are trademarks of Intel Corporation in the U.S. and other countries.
Linux® is the registered trademark of Linus Torvalds in the U.S. and other countries.
Microsoft®, Windows®, and Windows Server® are either registered trademarks or trademarks of Microsoft Corporation in the United States
and/or other countries.
VMware® is a registered trademark or trademark of VMware, Inc. and its subsidiaries in the United States and other jurisdictions.
All third-party marks are property of their respective owners.
Revision historyRevision history
Part numberPart number Publication datePublication date EditionEdition Summary of changesSummary of changes
30-9E6C3EEB-001b June 2023 1b Updated Drive box 1 cabling.
Updated Drive box 3 cabling.

Table of contentsTable of contents
Component identification
Front panel components
iLO Service Port
Front panel LEDs and buttons
Server UID LED
Using the UID button to view the Server Health Summary
Front panel LED power fault codes
Rear panel components
Display device setup
Rear panel LEDs
System board components
System maintenance switch descriptions
DIMM label identification
DIMM slot numbering
Heatsink and processor socket components
Liquid cooling options
Liquid cooling components
Processor mezzanine board components
Processor mezzanine board DIMM slot numbering
Riser board components
PCIe5 slot description
Riser slot numbering
HPE Basic Drive LED definitions
EDSFF SSD LED definitions
Drive bay numbering
SFF drive bay numbering
E3.S drive bay numbering
Drive backplane naming
Fan numbering
Fan mode behavior
Trusted Platform Module 2.0
Trusted Platform Module 2.0 guidelines
BitLocker recovery key/password retention guidelines
HPE NS204i-u Boot Device components
HPE NS204i-u Boot Device LED definitions
HPE NS204i Boot Device locations
Setup
Initial system installation
HPE Installation Service

Setting up the server
Adjusting the server power supply redundancy setting
Operational requirements
Space and airflow requirements
Temperature requirements
Power requirements
Electrical grounding requirements
Rack warnings and cautions
Server warnings and cautions
Electrostatic discharge
Operations
Remove the front bezel
Power down the server
Open the cable management arm
Extend the server out of the rack
Remove the server from the rack
Remove the access panel
Remove the air baffle
Remove the processor mezzanine tray
Remove the fan cage
Remove the riser cage
Installing the riser cage
Install the fan cage
Install the processor mezzanine tray
Install the air baffle
Install the access panel
Install the server into the rack
Power up the server
Hardware options installation
Server data backup
Hardware option installation guidelines
Installing the front bezel option
Drive options
Drive installation guidelines
Installing a SAS, SATA or NVMe drive
Installing an E3.S drive
Rack mounting options
Rail identification markers
Rack mounting interfaces
Rack rail option
Installing the ball-bearing rack rail

Installing the server into the rack
Installing the rack rail hook-and-loop strap
Installing the cable management arm
Power supply options
Hot-plug power supply calculations
Power supply warnings and cautions
DC power supply warnings and cautions
Power supply redundancy
Installing an AC power supply
Installing a DC power supply
Connecting a DC power cable to a DC power source
Transceiver option
Transceiver warnings and cautions
Installing a transceiver
Installing the System Insight Display module
Universal media bay option
Installing the universal media bay
Optical drive option
Installing the optical drive in the universal media bay
Drive cage options
Installing a 8 SFF drive cage option
Installing the E3.S drive cage
Installing the 2 SFF stacked drive cage
Memory option
HPE SmartMemory speed and population information
DIMM installation guidelines
Installing a DIMM
Riser board options
Installing the riser board
Storage controller options
Preparing the server for storage controller installation
Installing a type-o storage controller
Installing a type-p storage controller
Energy pack options
HPE Smart Storage Battery
HPE Smart Storage Hybrid Capacitor
Minimum firmware versions
Installing an energy pack
Expansion card options
Installing an expansion card
Processor mezzanine tray option

Upgrading from the dual- to quad-processor configuration
Processor heatsink assembly option
Processor cautions
Installing the processor heatsink assembly
HPE NS204i Boot Device option
Installing the front HPE NS204i Boot Device
Installing the rear HPE NS204i Boot Device
OCP NIC 3.0 adapter option
OCP slot population rules
Installing the OCP NIC 3.0 adapter
Power distribution board
Installing the PDB
Chassis intrusion detection switch option
Installing the chassis intrusion detection switch
Serial port option
Installing the serial port
Internal USB device options
Installing an internal USB device
Cabling
Cabling guidelines
Cabling diagrams
Internal cabling management
Storage cabling
Storage controller cabling
Drive box 1 cabling
Drive box 2 cabling
Drive box 3 cabling
Drive power cabling
Energy pack cabling
Storage controller backup power cabling
Optical drive cabling
Universal media bay cabling
HPE NS204i Boot Device cabling
OCP bandwidth upgrade cabling
Riser enablement cabling
Serial port cabling
Chassis intrusion detection switch cabling
Power switch module / SID module cabling
Front I/O cabling
Configuration resources
Updating firmware or system ROM

Configuring the server
Configuring storage controllers
Managing the HPE NS204i Boot Device
Deploying an OS
Configuring security
Optimizing the server
Server management
Managing Linux-based high performance compute clusters
Troubleshooting
NMI functionality
Troubleshooting resources
System battery replacement
System battery information
Removing and replacing the system battery
Safety, warranty, and regulatory information
Regulatory information
Notices for Eurasian Economic Union
Turkey RoHS material content declaration
Ukraine RoHS material content declaration
Warranty information
Specifications
Environmental specifications
Mechanical specifications
Power supply specifications
HPE 800 W Flex Slot Platinum Hot-plug Low Halogen Power Supply
HPE 1000 W Flex Slot Titanium Hot-plug Power Supply
HPE 1600 W Flex Slot Platinum Hot-plug Low Halogen Power Supply
HPE 1600 W Flex Slot -48 VDC Hot-plug Power Supply
HPE 1800-2200 W Flex Slot Titanium Power Supply
Websites
Support and other resources
Accessing Hewlett Packard Enterprise Support
Accessing updates
Customer self repair
Remote support
Documentation feedback

Component identificationComponent identification
This chapter describes the external and internal server features and components.
SubtopicsSubtopics
Front panel componentsFront panel components
Front panel LEDs and buttonsFront panel LEDs and buttons
Rear panel componentsRear panel components
Rear panel LEDsRear panel LEDs
System board componentsSystem board components
Liquid cooling optionsLiquid cooling options
Processor mezzanine board componentsProcessor mezzanine board components
Riser board componentsRiser board components
PCIe5 slot descriptionPCIe5 slot description
Riser slot numberingRiser slot numbering
HPE Basic Drive LED definitionsHPE Basic Drive LED definitions
EDSFF SSD LED definitionsEDSFF SSD LED definitions
Drive bay numberingDrive bay numbering
Drive backplane namingDrive backplane naming
Fan numberingFan numbering
Fan mode behaviorFan mode behavior
Trusted Platform Module 2.0Trusted Platform Module 2.0
HPE NS204i-u Boot Device componentsHPE NS204i-u Boot Device components
HPE NS204i-u Boot Device LED definitionsHPE NS204i-u Boot Device LED definitions
HPE NS204i Boot Device locationsHPE NS204i Boot Device locations
Front panel componentsFront panel components
16 SFF drive configuration16 SFF drive configuration
HPE ProLiant DL560 Gen11 Server User Guide 8

ItemItem DescriptionDescription
1 Serial number/iLO information pull tab
2 Optical drive (optional)
3 SFF drives
4 iLO service port
5 USB 3.2 Gen 1 port
6 System Insight Display (optional)
7 USB 2.0 ports
8 DisplayPort 1.1a (optional)
9 2 SFF stacked drives (optional)
The serial number/iLO information pull tab is double-sided. One side shows the server serial number and the customer asset tag label.
The other side shows the default iLO account information.
Depending on the type of drive backplane installed , the front-end SFF drive boxes supports SAS, SATA, or U.3 NVMe drives.
The 2 SFF stacked drive cage option supports SAS, SATA, or U.3 NVMe drives.
24 SFF drive configuration24 SFF drive configuration
ItemItem DescriptionDescription
1 Serial number/iLO information pull tab
2 SFF drives
3 iLO service port
4 USB 3.2 Gen 1 ports
5 System Insight Display (optional)
The serial number/iLO information pull tab is double-sided. One side shows the server serial number and the customer asset tag label.
The other side shows the default iLO account information.
Depending on the type of drive backplane installed , the server supports SFF SAS, SATA, or U.3 NVMe drives.
E3.SE3.S drive configuration drive configuration
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HPE ProLiant DL560 Gen11 Server User Guide 9

ItemItem DescriptionDescription
1 Serial number/iLO information pull tab
2 Optical drive (optional)
3 E3.S drives
4 iLO service port
5 USB 3.2 Gen 1 port
6 System Insight Display (optional)
7 USB 2.0 ports
8 DisplayPort 1.1a (optional)
9 2 SFF stacked drives (optional)
The serial number/iLO information pull tab is double-sided. One side shows the server serial number and the customer asset tag label.
The other side shows the default iLO account information.
The 2 SFF stacked drive cage option supports SAS, SATA, or U.3 NVMe drives.
SubtopicsSubtopics
iLO Service PortiLO Service Port
iLOiLO Service Port Service Port
When you have physical access to a server, you can use the Service Port to do the following:
Download the Active Health System Log to a supported USB flash drive.
When you use this feature, the connected USB flash drive is not accessible by the host operating system.
Connect a client (such as a laptop) with a supported USB to Ethernet adapter to access the following:
iLO web interface
Remote console
iLO RESTful API
CLI
When you use the iLO Service Port:
Actions are logged in the iLO event log.
The server UID flashes to indicate the Service Port status.
You can also retrieve the Service Port status by using a REST client and the iLO RESTful API.
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HPE ProLiant DL560 Gen11 Server User Guide 10

You cannot use the Service Port to boot any device within the server, or the server itself.
You cannot access the server by connecting to the Service Port.
You cannot access the connected device from the server.
Front panel LEDs and buttonsFront panel LEDs and buttons
HPE ProLiant DL560 Gen11 Server User Guide 11

ItemItem DescriptionDescription StatusStatus DefinitionDefinition
1 Power On/Standby button and system
power LED
Solid green System on
Flashing green Performing power-on sequence
Solid amber System in standby
Off No power present
2 Health LED Solid green Normal
Flashing green iLO is rebooting
Flashing amber System degraded
Flashing red System critical
3 NIC status LED Solid green Linked to network
Flashing green Network active
Off No network activity
4 UID button/LED Solid blue Activated
Flashing blue 1 flash per second—Remote management
or firmware upgrade in progress
4 flashes per second—iLO manual reboot
sequence initiated
8 flashes per second—iLO manual reboot
sequence in progress
Off Deactivated
When all LEDs flash simultaneously, a power fault has occurred. For more information, see Front panel LED power fault codes.
Facility power is not present, power cord is not attached, no power supplies are installed, power supply failure has occurred, or the
front I/O cable is disconnected.
If the health LED indicates a degraded or critical state, review the system Integrated Management Log (IML) or use HPE iLO to review
the system health status.
SubtopicsSubtopics
Server UID LEDServer UID LED
Using the UID button to view the Server Health SummaryUsing the UID button to view the Server Health Summary
Front panel LED power fault codesFront panel LED power fault codes
Server UID LEDServer UID LED
The UID LED is used to locate a particular server when it is deployed in a dense rack with other equipment. Activating the UID LED helps an
on-site technician to quickly identify a server for maintenance tasks.
Using the UID button to view the Server Health SummaryUsing the UID button to view the Server Health Summary
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HPE ProLiant DL560 Gen11 Server User Guide 12

Using the UID button to view the Server Health SummaryUsing the UID button to view the Server Health Summary
PrerequisitesPrerequisites
An external monitor is connected.
In the iLO web interface, the Show Server Health on External Monitor feature is enabled on the Access Settings page.
About this taskAbout this task
Use the UID button to display the iLO Server Health Summary screen on an external monitor. This function works when the server is
powered on or off. Use this feature for troubleshooting if the server will not start up.
CAUTION:CAUTION: Press and release the UID button. Holding it down at any time for more than five seconds initiates a graceful iLO
reboot or a hardware iLO reboot. Data loss or NVRAM corruption might occur during a hardware iLO reboot.
ProcedureProcedure
1. Press and release the UID button.
The Server Health Summary screen is displayed on the external monitor. For more information, see the iLO troubleshooting guide:
https://www.hpe.com/support/ilo6https://www.hpe.com/support/ilo6
2. Press the UID button again to close the Server Health Summary screen.
Front panel LED power fault codesFront panel LED power fault codes
The following table provides a list of power fault codes, and the subsystems that are affected. Not all power faults are used by all servers.
SubsystemSubsystem LED behaviorLED behavior
System board 1 flash
Processor 2 flashes
Memory 3 flashes
Riser board PCIe slots 4 flashes
FlexibleLOM 5 flashes
Storage controller 6 flashes
System board PCIe slots 7 flashes
Power backplane 8 flashes
Storage backplane 9 flashes
Power supply 10 flashes
PCIe expansion cards installed in riser board 11 flashes
Chassis 12 flashes
GPU card 13 flashes
Rear panel componentsRear panel components
HPE ProLiant DL560 Gen11 Server User Guide 13

ItemItem DescriptionDescription
1 Primary riser slots 1–3 top to bottom
2 Secondary riser slots 4–6 top to bottom
3 Power supply 4 (PS4)
4 Power supply 3 (PS3)
5 Power supply 1 (PS1)
6 Power supply 2 (PS2)
7 VGA port
8 NS204i-u boot device (optional)
9 Slot 15 OCP
10 Serial port (optional)
11 iLO management port
12 USB 3.2 Gen 1 ports
13 Slot 14 OCP
When installing a single riser board, install it on the primary riser cage.
SubtopicsSubtopics
Display device setupDisplay device setup
Display device setupDisplay device setup
This server supports both VGA port and DisplayPort 1.1a. Before connecting a display device to this server, review the information below.
Whenever possible, use the same display connection type. For example, if your PC or monitor only has a VGA output, connect it to the
server VGA port. Use of any kind of adapter or converter cable or dongle might lead to decreased display quality or a lag over the
connection.
DisplayPort connection: When connecting an HDMI or DVI display to the DisplayPort, use an active type adapter. Passive type adapter—
marked with the DP++ symbol—is not supported.
Display output modes:
If you connect two display devices to the VGA port and DisplayPort, the same image is shown on both devices—screen mirroring
mode.
The embedded video controller in the iLO 6 chipset does not support dual display or screen extension mode. To enable dual display
mode, install a compatible PCIe graphics card that supports this feature in the expansion slot.
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Rear panel LEDsRear panel LEDs
ItemItem LEDLED StatusStatus DefinitionDefinition
1 Power supply Solid green The power supply is operating normally.
Off One or more of the following conditions exists:
Power is unavailable
Power supply failure
Power supply is in standby mode
Power supply error
The front I/O cable is disconnected.
2 iLO status Solid green Lined to network
Flashing green Network active
Off No network activity
3 iLO link Solid green Network link
Off No network link
4 UID Solid blue Activated
Flashing blue 1 flash per sec—Remote management or firmware upgrade in
progress
4 flashes per sec—iLO manual reboot sequence
8 flashes per sec—iLO manual reboot sequence in progress
Off Deactivated
System board componentsSystem board components
The grayed out components in the system board image are not for use in this server.
HPE ProLiant DL560 Gen11 Server User Guide 15

HPE ProLiant DL560 Gen11 Server User Guide 16

ItemItem DescriptionDescription
1 Slot 14 OCP port 1
2 Slot 14 OCP port 2
3 Front DisplayPort/USB 2.0 connector
4 PCH LP SlimSAS connector 2
5 PCH LP SlimSAS connector 1
6 Primary riser connector
7 Front I/O connector and USB 3.2 Gen1 port connector
8 Slot 14 OCP storage backup power connector
9 Socket 1 MCIO connector 1
10 SATA optical port
11 SID connector
12 x8 SlimSAS ports 1–8 (from right to left)
13 Drive box 3 power connector
14 Drive box 2 power connector
15 Energy pack connector
16 Drive box 1 power connector
17 Drive box 2 power connector 2
18 Cooling module connector
19 Socket 2 MCIO connector 1
20 Socket 2 MCIO connector 2
21 SmartNIC power connectors
22 Chassis intrusion detection connector
23 Socket 1 MCIO connector 2
24 System battery
25 Slot 15 OCP storage backup power connector
26 USB 3.2 Gen 1 port
27 USB 2.0 port
28 Secondary riser connector
29 NS204i-u power connector
30 OCP slot 15 port 1
31 OCP slot 15 port 2
32 Serial port connector
X System maintenance switch
SubtopicsSubtopics
System maintenance switch descriptionsSystem maintenance switch descriptions
DIMM label identificationDIMM label identification
DIMM slot numberingDIMM slot numbering
Heatsink and processor socket componentsHeatsink and processor socket components
HPE ProLiant DL560 Gen11 Server User Guide 17

System maintenance switch descriptionsSystem maintenance switch descriptions
PositionPosition DefaultDefault FunctionFunction
S1 Off Off—iLO 6 security is enabled.
On—iLO 6 security is disabled.
S2 Off Reserved
S3 Off Reserved
S4 Off Reserved
S5 Off Off—Power-on password is enabled.
On—Power-on password is disabled.
S6 Off Off—No function
On—Restore default manufacturing settings
S7 Off Reserved
S8 Off Reserved
S9 Off Reserved
S10 Off Reserved
S11 Off Reserved
S12 Off Reserved
To access the redundant ROM, set S1, S5, and S6 to On.
When the system maintenance switch position 6 is set to the On position, the system is prepared to restore all configuration settings
to their manufacturing defaults.
When the system maintenance switch position 6 is set to the On position and Secure Boot is enabled, some configurations cannot be
restored. For more information, see Configuring the server.
DIMM label identificationDIMM label identification
To determine DIMM characteristics, see the label attached to the DIMM. The information in this section helps you to use the label to locate
specific information about the DIMM.
For more information about product features, specifications, options, configurations, and compatibility, see the HPE DDR5 SmartMemory
QuickSpecs:
https://www.hpe.com/docs/server-memoryhttps://www.hpe.com/docs/server-memory
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HPE ProLiant DL560 Gen11 Server User Guide 18

ItemItem DescriptionDescription ExampleExample
1 Capacity 16 GB
32 GB
64 GB
128 GB
256 GB
2 Rank 1R—Single rank
2R—Dual rank
4R—Quad rank
8R—Octal rank
3 Data width on DRAM x4—4-bit
x8—8-bit
4 Memory generation PC5—DDR5
5 Maximum memory speed 4800 MT/s
6 CAS latency B—42-42-42
B—50-42-42 (for 128 GB and 256 GB capacities)
7 DIMM type R—RDIMM (registered)
DIMM slot numberingDIMM slot numbering
HPE ProLiant DL560 Gen11 Server User Guide 19

The arrow points to the front of the server.
Heatsink and processor socket componentsHeatsink and processor socket components
A standard heatsink is shown, your heatsink might look different.
ItemItem DescriptionDescription
1 Processor-heatsink module
2 Anti-tilt wires
3 Processor carrier release tabs
4 Bolster plate guide posts
5 Bolster plate
6 Heatsink screws
This module consists of the heatsink attached to the processor that is already secured in its carrier.
Liquid cooling optionsLiquid cooling options
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HPE ProLiant DL560 Gen11 Server User Guide 20