Factory Express Portfolio
Factory Express PortfolioFactory Express Portfolio
Factory Express Portfolio
for Servers and Storage
for Servers and Storagefor Servers and Storage
for Servers and Storage
HP Factory Express offers configuration, customization, integration and deployment services for HP
servers and storage products. Customers can choose how their factory solutions are built, tested,
integrated, shipped and deployed.
Factory Express offers service packages for simple configuration, racking, installation, complex
configuration and design services as well as individual factory services, such as image loading, asset
tagging, and custom packaging. HP products supported through Factory Express include a wide array of
servers and storage: HP Integrity, HP ProLiant, HP ProLiant Server Blades, HP BladeSystem, HP 9000
servers as well as the MSAxxxx, VA7xxx, EVA, XP, rackable tape libraries and configurable network
switches.
For more information on Factory Express services for your specific server model please contact your sales
representative or go to:
http://www.hp.com/go/factory-express
.
Rack and Rack Options
Rack and Rack OptionsRack and Rack Options
Rack and Rack Options
Rack Cabinets:
Rack Cabinets:Rack Cabinets:
Rack Cabinets:
For information regarding Rack Cabinets, please see the following URL:
http://www.hp.com/go/rackandpower
KVM Switches, Serial Console Servers, Rackmount Monitors, Keyboards:
KVM Switches, Serial Console Servers, Rackmount Monitors, Keyboards:KVM Switches, Serial Console Servers, Rackmount Monitors, Keyboards:
KVM Switches, Serial Console Servers, Rackmount Monitors, Keyboards:
For additional information regarding KVM switches, Serial Console servers, rack mount monitors,
keyboards and all related options please see the following URL:
http://www.hp.com/go/kvm
.
HP Enterprise
HP EnterpriseHP Enterprise
HP Enterprise
Configurator
ConfiguratorConfigurator
Configurator
The HP eConfigure-Enterprise Configurator now provides factory default racking for our HP hardware
portfolio. This approach is aligned with our strategic direction to meet the needs and expectations of our
valued customers. If you require "custom" rack configuration, please contact HP's Customer Business
Center or an Authorized Partner for assistance.
http://www.hp.com/products/configurator
.
Service and Support
Service and SupportService and Support
Service and Support
HP Care Pack Services provide total care and support expertise with committed response times designed
to meet your IT and business needs.
HP Care Pack services include coverage for the HP branded hardware options qualified for the server
that are purchased at the same time or afterward and internal to the enclosure. It also includes the 22-
inch and smaller external monitors and tower UPS options up to 3kVA. These items will be covered at the
same service level and for the same coverage period as the server. Coverage of UPS Battery is not
included and standard warranty terms & conditions apply. For servers or storage systems installed within
a rack, service also covers all HP qualified rack options installed within the same rack.
To fully capitalizing on your HP ProLiant servers' capabilities requires a service partner who thoroughly
understands your server technology and systems environment. HP Services, an industry leader in
provision of support solutions provides a range of support services designed to meet the varying needs of
your business. Whether an SMB, or large global corporation, HP has ProLiant server support offers to
help you speedily deploy and maximize system uptime.
Recommended Service
Recommended ServiceRecommended Service
Recommended Service
– simplify ProLiant solution implementation, maintenance, and management.
Support
SupportSupport
Support
– 3-Year 9x5 Next Business Day coverage, excluding HP holidays only
Deployment Service
Deployment ServiceDeployment Service
Deployment Service
– HW Installation only
QuickSpecs
HP ProLiant ML310 Generation 5 (G5)
HP ProLiant ML310 Generation 5 (G5)HP ProLiant ML310 Generation 5 (G5)
HP ProLiant ML310 Generation 5 (G5)
Standard Features
DA - 12858 North America — Version 29 — June 2, 2009
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