HP ProLiant BL460c Gen9 User manual

HPE ProLiant BL460c Gen9 Server
Blade
User Guide
Abstract
This document is for the person who installs, administers, and troubleshoots servers and storage systems. Hewlett Packard Enterprise
assumes you are qualified in the servicing of computer equipment and trained in recognizing hazards in products with hazardous energy
levels.
Part Number: 768826-005
March 2017
Edition: 5

© Copyright 2014, 2017 Hewlett Packard Enterprise Development LP
The information contained herein is subject to change without notice. The only warranties for Hewlett Packard Enterprise products and services
are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting
an additional warranty. Hewlett Packard Enterprise shall not be liable for technical or editorial errors or omissions contained herein.
Linux® is the registered trademark of Linus Torvalds in the U.S. and other countries.
Microsoft® and Windows® are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries.
microSD is a trademark or a registered trademark of SD-3C in the United States, other countries or both.
Red Hat® is a registered trademark of Red Hat, Inc. in the United States and other countries.
VMware® is a registered trademark or a trademark of VMware, Inc. in the United States and/or other jurisdictions.

Contents 3
Contents
Component identification .......................................................................................................................6
Front panel components...........................................................................................................................................6
Front panel LEDs and buttons..................................................................................................................................7
Front panel LED power fault codes...............................................................................................................7
Serial label pull tab information.....................................................................................................................8
Drive numbering.......................................................................................................................................................8
Hot-plug drive LED definitions..................................................................................................................................9
NVMe SSD components ........................................................................................................................................10
System board components.....................................................................................................................................11
System maintenance switch........................................................................................................................11
Mezzanine connector definitions.................................................................................................................12
DIMM slot locations.....................................................................................................................................12
SUV cable connectors............................................................................................................................................13
Operations...........................................................................................................................................14
Power up the server blade .....................................................................................................................................14
Power down the server blade.................................................................................................................................14
Remove the server blade.......................................................................................................................................15
Remove the access panel......................................................................................................................................15
Install the access panel..........................................................................................................................................16
Remove the DIMM baffles......................................................................................................................................16
Install the DIMM baffles..........................................................................................................................................17
Remove the direct connect SATA cable.................................................................................................................19
Install the direct connect SATA cable.....................................................................................................................19
Remove the mezzanine assembly .........................................................................................................................20
Remove the FlexibleLOM.......................................................................................................................................20
Install the FlexibleLOM...........................................................................................................................................21
Remove the storage controller/NVMe pass-through board....................................................................................22
Remove a drive......................................................................................................................................................23
Install the front panel/drive cage assembly............................................................................................................23
Remove the front panel/drive cage assembly........................................................................................................24
Setup...................................................................................................................................................25
Overview ................................................................................................................................................................25
Installing an HPE BladeSystem c-Class enclosure................................................................................................25
Preparing the enclosure ..............................................................................................................................25
Installing server blade options................................................................................................................................25
Installing interconnect modules..............................................................................................................................25
Interconnect bay numbering and device mapping.......................................................................................26
Connecting to the network......................................................................................................................................27
Install the server blade...........................................................................................................................................28
Completing the configuration..................................................................................................................................29
Hardware options installation...............................................................................................................30
Introduction.............................................................................................................................................................30
SAS/SATA drive option ...............................................................................................................................30
NVMe SSD option .......................................................................................................................................31
Storage controller/NVMe pass-through board options...........................................................................................32
Smart Storage Battery option.................................................................................................................................33
Mezzanine card option...........................................................................................................................................35
M.2 enablement option...........................................................................................................................................37
Installing a processor .............................................................................................................................................38
Memory options......................................................................................................................................................42
Memory-processor compatibility information...............................................................................................43
SmartMemory..............................................................................................................................................45

Contents 4
Memory subsystem architecture..................................................................................................................45
Single-, dual-, and quad-rank DIMMs..........................................................................................................45
DIMM identification......................................................................................................................................46
Memory configurations................................................................................................................................46
General DIMM slot population guidelines....................................................................................................47
Identifying the processor type......................................................................................................................48
Installing a DIMM.........................................................................................................................................49
HP Trusted Platform Module option.......................................................................................................................50
Installing the Trusted Platform Module board..............................................................................................50
Retaining the recovery key/password..........................................................................................................52
Enabling the Trusted Platform Module........................................................................................................52
Cabling ................................................................................................................................................53
Cabling resources ..................................................................................................................................................53
HPE Smart Storage Battery cabling.......................................................................................................................53
Direct connect SATA cabling..................................................................................................................................53
Using the HPE c-Class Blade SUV Cable..............................................................................................................54
Connecting locally to a server blade with video and USB devices.........................................................................54
Accessing a server blade with local KVM....................................................................................................54
Accessing local media devices....................................................................................................................55
Troubleshooting...................................................................................................................................56
Troubleshooting resources.....................................................................................................................................56
Software and configuration utilities ......................................................................................................57
Server mode...........................................................................................................................................................57
Product QuickSpecs...............................................................................................................................................57
HPE iLO .................................................................................................................................................................57
Active Health System ..................................................................................................................................57
iLO RESTful API support.............................................................................................................................58
Integrated Management Log .......................................................................................................................58
HPE Insight Remote Support ......................................................................................................................58
HPE iLO .................................................................................................................................................................59
Intelligent Provisioning ...........................................................................................................................................60
Insight Diagnostics ......................................................................................................................................60
Erase Utility .................................................................................................................................................60
Scripting Toolkit for Windows and Linux ................................................................................................................61
Service Pack for ProLiant.......................................................................................................................................61
HP Smart Update Manager.........................................................................................................................61
UEFI System Utilities..............................................................................................................................................62
Using UEFI System Utilities.........................................................................................................................62
Flexible boot control ....................................................................................................................................63
Restoring and customizing configuration settings.......................................................................................63
Secure Boot configuration...........................................................................................................................63
Embedded UEFI shell..................................................................................................................................64
Embedded Diagnostics option.....................................................................................................................64
iLO RESTful API support for UEFI ..............................................................................................................64
Re-entering the server serial number and product ID .................................................................................64
Utilities and features...............................................................................................................................................65
HPE Smart Storage Administrator...............................................................................................................65
ROMPaq utility.............................................................................................................................................65
Automatic Server Recovery.........................................................................................................................65
USB support................................................................................................................................................66
Redundant ROM support.............................................................................................................................66
Keeping the system current....................................................................................................................................67
Drivers.........................................................................................................................................................67
Software and firmware.................................................................................................................................67
Version control.............................................................................................................................................67
Operating systems and virtualization software support for ProLiant servers...............................................68
HPE Technology Service Portfolio ..............................................................................................................68
Change control and proactive notification ...................................................................................................68

Contents 5
System battery replacement ................................................................................................................70
Regulatory information.........................................................................................................................72
Safety and regulatory compliance..........................................................................................................................72
Belarus Kazakhstan Russia marking......................................................................................................................72
Turkey RoHS material content declaration.............................................................................................................73
Ukraine RoHS material content declaration...........................................................................................................73
Warranty information..............................................................................................................................................73
Electrostatic discharge.........................................................................................................................74
Preventing electrostatic discharge .........................................................................................................................74
Grounding methods to prevent electrostatic discharge..........................................................................................74
Specifications ......................................................................................................................................75
Environmental specifications..................................................................................................................................75
Server blade specifications ....................................................................................................................................75
Support and other resources................................................................................................................76
Accessing Hewlett Packard Enterprise Support.....................................................................................................76
Information to collect ...................................................................................................................................76
Accessing updates.................................................................................................................................................76
Websites.................................................................................................................................................................76
Customer Self Repair.............................................................................................................................................77
Remote support......................................................................................................................................................84
Acronyms and abbreviations................................................................................................................85
Documentation feedback.....................................................................................................................87
Index....................................................................................................................................................88

Component identification 6
Component identification
Front panel components
Item
Description
1
Serial label pull tab
2
HPE c-Class Blade SUV connector* (behind the serial label
pull tab)
3
Drive bay 2
4
Drive bay 1
5
Server blade release lever
6
Server blade release button
*The SUV connector and the c-Class Blade SUV Cable are used for some server blade configuration and diagnostic
procedures.

Component identification 7
Front panel LEDs and buttons
Item Description Status
1
Health LED
Solid green = Normal
Flashing green (1 flash per second) = iLO is rebooting
Flashing amber = System degraded
Flashing red (1 flash per second) = System critical
If the health LED indicates a degraded or critical state, review the system IML
("Integrated Management Log" on page 58) or use iLO ("HPE iLO" on page
57) to review the system health status.
2
Power On/Standby
button and system
power LED
Solid green = System on
Flashing green (1 flash per second) = Performing power on sequence
Solid amber = System in standby
Off = No power present
Facility power is not present, power cord is not attached, no power supplies
are installed, power supply failure has occurred, or the front I/O cable is
disconnected.
3
UID LED
Solid blue = Activated
Flashing blue:
•
1 flash per second = Remote management or firmware upgrade in
progress
•
4 flashes per second = iLO manual reboot sequence initiated
•
8 flashes per second = iLO manual reboot sequence in progress
Off = Deactivated
4
NIC status LED
Solid green = Link to network
Flashing green (1 flash per second) = Network active
Off = No network activity
When all four LEDs described in this table flash simultaneously, a power fault has occurred. For more information,
see "Front panel LED power fault codes (on page 7)."
Front panel LED power fault codes
The following table provides a list of power fault codes, and the subsystems that are affected. Not all
power faults are used by all server blades.

Component identification 8
Subsystem Front panel LED
behavior
System board
1 flash
Processor
2 flashes
Memory
3 flashes
Riser board PCIe slots
4 flashes
FlexibleLOM
5 flashes
Removable HPE Flexible Smart Array
controller/Smart SAS HBA controller
6 flashes
System board PCIe slots
7 flashes
Power backplane or storage backplane
8 flashes
Power supply
9 flashes
For more information, see "Front panel LEDs and buttons (on page 7)."
Serial label pull tab information
The serial label pull tab is located on the front panel of the server blade. To locate the serial label pull tab,
see "Front panel components (on page 6)." The serial label pull tab provides the following information:
•Product serial number
•HPE iLO information
•QR code that points to mobile-friendly documentation
Drive numbering
Item Description
1
Drive bay 1
2
Drive bay 2

Component identification 9
Hot-plug drive LED definitions
Item
LED
Status
Definition
1
Locate
Solid blue
The drive is being identified by a host application.
Flashing blue
The drive carrier firmware is being updated or requires an
update.
2
Activity ring
Rotating green
Drive activity
Off
No drive activity
3
Do not remove
Solid white
Do not remove the drive. Removing the drive causes one or
more of the logical drives to fail.
Off
Removing the drive does not cause a logical drive to fail.
4
Drive status
Solid green
The drive is a member of one or more logical drives.
Flashing green
The drive is rebuilding or performing a RAID migration, strip size
migration, capacity expansion, or logical drive extension, or is
erasing.
Flashing
amber/green
The drive is a member of one or more logical drives and predicts
the drive will fail.
Flashing amber
The drive is not configured and predicts the drive will fail.
Solid amber
The drive has failed.
Off
The drive is not configured by a RAID controller.
IMPORTANT: The Dynamic Smart Array B140i Controller is only available in UEFI Boot
Mode. It cannot be enabled in Legacy BIOS Boot Mode. If the B140i controller is disabled,
drives connected to the system board Mini-SAS connectors operate in AHCI or Legacy mode.
Under this condition:
•The drives cannot be a part of a hardware RAID or a logical drive.
•The Locate, Drive status, and Do not remove LEDs of the affected drives are not controlled
and will retain their last configured state. HPE SmartDrives preserve the last configured state
across power cycles.

Component identification 10
NVMe SSD components
Item
Component
Status
Definition
1
Release lever
—
Ejects the NVMe drive carrier from the cage.
2
Activity ring LED
Rotating green
Off
Drive activity
No drive activity
3
Do Not Remove
LED
Solid white
Flashing white
Off
Drive is powered on, and configured in system.
Do not remove the drive.
Ejection request pending. Do not remove the drive.
Drive removed from the PCIe bus, and can be ejected.
4
Power LED
Solid green
Flashing green
Off
Drive is powered on, and configured in system.
Do not remove the drive.
Ejection request pending. Do not remove the drive.
Drive removed from the PCIe bus, and can be ejected.
5
Power button
— Momentary press to request drive removal fr
om PCIe bus
and ejection. Drive removal request can be denied by
operating system.
6
Do Not Remove
button — Releases the release lever for removal and insertion.
Upon NVMe SSD insertion, an LED initiation sequence will be visible - lighting each LED in the carrier in sequence from left to
right. The sequence will cycle until thedrive is recognizedby the system. Whenthe SSD is recognized bythe system - the Do Not
Remove LED will be solid white and the Power LED will be solid green.

Component identification 11
System board components
Item Description
1
System battery
2
Solid state device connector (M.2)
3
Processor 2 DIMM slots (8)
4
Processor 1 DIMM slots (8)
5
SAS/SATA controller or NVMe pass-through board connector
6
Mezzanine connector 1 (Type A mezzanine only)
7
Mezzanine connector 2 (Type A or Type B mezzanine)
8
Enclosure connector
9
MicroSD card slot
10
FlexibleLOM connectors (2)
11
SAS/SATA or NVMe backplane
12
Internal USB 3.0 connector
13
Smart Storage Battery connector
14
Direct-connect SATA connector
15
System maintenance switch
16
TPM connector
System maintenance switch
Position Default Function
S1
Off
Off = iLO security is enabled.
On = iLO security is disabled.
S2
Off
Off = System configuration can be
changed.
On = System configuration is
locked.
S3
Off
Reserved
S4
Off
Reserved

Component identification 12
Position
Default
Function
S5
Off
Off = Power-on password is
enabled.
On = Power-on password is
disabled.
S6
Off
Off = No function.
On = ROM reads system
configuration as invalid.
S7
Off
Off = Set default boot mode to
UEFI.
On = Set default boot mode to
legacy.
S8
—
Reserved
S9
Off
Off = BL460
On = WS460
S10
—
Reserved
S11
—
Reserved
S12
—
Reserved
You can access the redundant ROM by setting S1, S5, and S6 to On.
When the system maintenance switch position 6 is set to the On position, the system is prepared to erase
all system configuration settings from both CMOS and NVRAM.
CAUTION: Clearing CMOS, NVRAM, or both deletes configuration information. Be sure to
configure the server blade properly to prevent data loss.
Mezzanine connector definitions
Item
PCIe
Mezzanine connector 1
x16, Type A mezzanine card only
Mezzanine connector 2*
x16, Type A or B mezzanine card
*When installing a mezzanine option on mezzanine connector 2, processor 2 must be installed.
DIMM slot locations
DIMM slots are numbered sequentially (1 through 8) for each processor. The supported AMP modes use
the alpha assignments for population order, and the slot numbers designate the DIMM slot ID for spare
replacement.

Component identification 13
The arrow points to the front of the server blade.
SUV cable connectors
CAUTION: Before disconnecting the SUV cable from the connector, always squeeze the
release buttons on the sides of the connector. Failure to do so can result in damage to the
equipment.
Item Connector Description
1
Serial
For trained personnel to connect a null modem serial
cable and perform advanced diagnostic procedures
2
USB*
For connecting up to two USB devices
3
Video
For connecting a video monitor
*The USB connectors on the SUV cable do not support devices that require greater than a 500mA power source.

Operations 14
Operations
Power up the server blade
The Onboard Administrator initiates an automatic power-up sequence when the server blade is installed.
If the default setting is changed, use one of the following methods to power up the server blade:
•Use a virtual power button selection through iLO.
•Press and release the Power On/Standby button.
When the server blade goes from the standby mode to the full power mode, the system power LED
changes from amber to solid green. The health status LED bar flashes green when the Power On/Standby
Button service is being initialized. For more information about the system power LED status, see "Front
panel LEDs and buttons (on page 7)."
For more information about the Onboard Administrator, see the enclosure setup and installation guide on
the Hewlett Packard Enterprise website
(http://www.hpe.com/support/BladeSystem-Enclosures-docs).
For more information about iLO, see "HPE iLO (on page 57)."
Power down the server blade
Before powering down the server blade for any upgrade or maintenance procedures, perform a backup of
critical server data and programs.
IMPORTANT: When the server blade is in standby mode, auxiliary power is still being
provided to the system.
Depending on the Onboard Administrator configuration, use one of the following methods to power down
the server blade:
•Press and release the Power On/Standby button.
This method initiates a controlled shutdown of applications and the OS before the server blade
enters standby mode.
•Press and hold the Power On/Standby button for more than 4 seconds to force the server blade to
enter standby mode.
This method forces the server blade to enter standby mode without properly exiting applications and
the OS. If an application stops responding, you can use this method to force a shutdown.
•Use a virtual power button selection through iLO.
This method initiates a controlled remote shutdown of applications and the OS before the server
blade enters standby mode.
•Use the Onboard Administrator CLI to execute one of the following commands:
opoweroff server [bay number]
This command initiates a controlled shutdown of applications and the OS before the server blade
enters standby mode.
opoweroff server [bay number] force
This form of the command forces the server blade to enter standby mode without properly exiting
applications and the OS. If an application stops responding, this method forces a shutdown.

Operations 15
•Use the Onboard Administrator GUI to initiate a shutdown:
a. Select the Enclosure Information tab.
b. In the Device Bays item, select the Overall checkbox.
c. From the Virtual Power menu, initiate a shutdown of applications and the OS:
—For a controlled shutdown, select Momentary Press.
—For an emergency shutdown, select Press and Hold.
Before proceeding, verify that the server blade is in standby mode by observing that the system power
LED is amber.
Remove the server blade
1. Identify the proper server blade.
2. Power down the server blade (on page 14).
3. Remove the server blade.
4. Place the server blade on a flat, level work surface.
WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the
internal system components to cool before touching them.
CAUTION: To prevent damage to electrical components, properly ground the server blade
before beginning any installation procedure. Improper grounding can cause ESD.
Remove the access panel
To remove the component:
1. Power down the server blade (on page 14).
2. Remove the server blade (on page 15).
3. Place the server blade on a flat, level work surface.
4. Press the access panel release button.

Operations 16
5. Slide the access panel towards the rear of the server blade, and then lift to remove the panel.
Install the access panel
1. Place the access panel on top of the server blade.
2. Slide the access panel forward until it clicks into place.
Remove the DIMM baffles
The server contains two DIMM baffles.
1. Power down the server blade (on page 14).
2. Remove the server blade (on page 15).
3. Place the server blade on a flat, level work surface.
4. Remove the access panel (on page 15).
5. If installed, remove the direct connect SATA cable ("Remove the direct connect SATA cable" on
page 19).
6. If installed, remove the internal USB drive. To locate the internal USB connector, see "System board
components (on page 11)."
IMPORTANT: When removing the right DIMM baffle, leave the Smart Storage Battery
installed on the baffle. Use the blue pull tab to disconnect the Smart Storage Battery cable from
the system board.
7. Remove one or more DIMM baffles:

Operations 17
oDIMM baffle (right side)
oDIMM baffle (left side)
Install the DIMM baffles
The server contains two DIMM baffles.
1. Power down the server blade (on page 14).
2. Remove the server blade (on page 15).
3. Place the server blade on a flat, level work surface.

Operations 18
4. Remove the access panel (on page 15).
5. Install the DIMM baffle.
oDIMM baffle (right side)
oDIMM baffle (left side)
6. Install the access panel (on page 16).
7. Install the server blade (on page 28).
8. Power up the server blade (on page 14).

Operations 19
Remove the direct connect SATA cable
1. Power down the server blade (on page 14).
2. Remove the server blade (on page 15).
3. Place the server blade on a flat, level work surface.
4. Remove the access panel (on page 15).
5. Remove the direct connect SATA cable.
a. Press in the latch on the connector.
b. Disconnect the connector from the system board.
c. Loosen the captive screw.
d. Disconnect the other end of the cable from the drive backplane.
e. Release the cable from the DIMM baffle.
Install the direct connect SATA cable
1. Power down the server blade (on page 14).
2. Remove the server blade (on page 15).
3. Place the server blade on a flat, level work surface.
4. Remove the access panel (on page 15).
5. Install the direct connect SATA cable.
a. Connect the direct connect SATA cable to the drive cage backplane.
b. Secure the captive screw.
c. Connect the other end of the cable to the system board.

Operations 20
d. Route and secure the cable onto the right DIMM baffle.
Remove the mezzanine assembly
1. Power down the server blade (on page 14).
2. Remove the server blade (on page 15).
3. Place the server blade on a flat, level work surface.
4. Remove the access panel (on page 15).
5. Remove the mezzanine assembly.
Remove the FlexibleLOM
1. Power down the server blade (on page 14).
2. Remove the server blade (on page 15).
3. Place the server blade on a flat, level work surface.