HP ProLiant ML310 Generation 5p User manual

HP ProLiant ML310 Generation 2 Server
User Guide
February 2005 (First Edition)
Part Number 378289-001

© Copyright 2005 Hewlett-Packard Development Company, L.P.
Microsoft, Windows, and Windows NT are US registered trademarks of Microsoft Corporation.
Linux is a U.S. registered trademark of Linus Torvalds.
Hewlett-Packard Company shall not be liable for technical or editorial errors or omissions contained
herein. The information in this document is provided “as is” without warranty of any kind and is subject to
change without notice. The warranties for HP products are set forth in the express limited warranty
statements accompanying such products. Nothing herein should be construed as constituting an additional
warranty.
HP ProLiant ML310 Generation 2 Server User Guide
February 2005 (First Edition)
Part Number 378289-001
Audience Assumptions
This document is for the person who installs, administers, and troubleshoots servers and storage
systems. HP assumes you are qualified in the servicing of computer equipment and trained in
recognizing hazards in products with hazardous energy levels.

3
Contents
Server Component Identification 7
Front Panel Components......................................................................................................................7
Front Panel LEDs and Buttons.............................................................................................................8
Rear Panel Components.......................................................................................................................9
Rear Panel LEDs and Buttons............................................................................................................10
System Board Components................................................................................................................11
System Maintenance Switch...................................................................................................11
System Board LEDs...........................................................................................................................13
System LEDs and Internal Health LED Combinations......................................................................14
SCSI IDs ............................................................................................................................................16
Hot-Plug SCSI Hard Drive LEDs ......................................................................................................17
Hot-Plug SCSI Hard Drive LED Combinations.................................................................................18
Identifying Fans .................................................................................................................................19
Server Operations 21
Powering Up the Server .....................................................................................................................21
Powering Down the Server ................................................................................................................21
Unlocking the Tower Bezel ...............................................................................................................22
Removing the Access Panel...............................................................................................................22
Server Setup 25
Optional Installation Services ............................................................................................................25
Rack Planning Resources...................................................................................................................26
Optimum Environment ......................................................................................................................27
Space and Airflow Requirements ...........................................................................................27
Temperature Requirements.....................................................................................................28
Power Requirements...............................................................................................................29
Electrical Grounding Requirements........................................................................................30
Rack Warnings and Cautions.............................................................................................................30
Identifying Tower Server Shipping Carton Contents.........................................................................33
Installing Hardware Options ..............................................................................................................33
Setting up a Tower Server..................................................................................................................33
Powering Up and Configuring the Server..........................................................................................35
Installing the Operating System.........................................................................................................36
Registering the Server........................................................................................................................36

4 HP ProLiant ML310 Generation 2 Server User Guide
Hardware Options Installation 37
Introduction........................................................................................................................................37
Processor and Heatsink ......................................................................................................................38
Memory Options ................................................................................................................................41
DIMM Installation Guidelines................................................................................................41
Installing DIMMs ...................................................................................................................42
Hard Drive Options............................................................................................................................43
Non-Hot-Plug SATA Hard Drive...........................................................................................44
Non-Hot-Plug SCSI Hard Drive.............................................................................................46
Hot-Plug SATA and SAS Hard Drives...................................................................................49
SAS Controller...................................................................................................................................50
Removing the CD-ROM Drive ..........................................................................................................51
DVD-ROM Drive ..............................................................................................................................52
Optional Diskette Drive .....................................................................................................................53
Expansion Boards ..............................................................................................................................54
Expansion Slot Cover .............................................................................................................54
Installing Expansion Boards...................................................................................................55
Server Cabling 57
Server Cabling ...................................................................................................................................57
Hot-Plug SCSI Cabling......................................................................................................................57
Non-Hot-Plug SCSI Cabling..............................................................................................................58
Hot-Plug SATA Cabling....................................................................................................................59
Non-Hot-Plug SATA Cabling............................................................................................................59
SAS Cabling.......................................................................................................................................60
Server Software and Configuration Utilities 61
Configuration Tools...........................................................................................................................61
SmartStart Software................................................................................................................61
HP ROM-Based Setup Utility ................................................................................................63
Array Configuration Utility ....................................................................................................65
Option ROM Configuration for Arrays ..................................................................................66
HP ProLiant Essentials Rapid Deployment Pack ...................................................................66
Re-Entering the Server Serial Number and Product ID..........................................................67
Management Tools.............................................................................................................................67
Automatic Server Recovery....................................................................................................68
ROMPaq Utility......................................................................................................................68
System Online ROM Flash Component Utility......................................................................69
Erase Utility............................................................................................................................69
Management Agents...............................................................................................................70
HP Systems Insight Manager..................................................................................................70
USB Support and Functionality..............................................................................................70
Diagnostic Tools ................................................................................................................................72
Survey Utility .........................................................................................................................72

Contents 5
Array Diagnostic Utility .........................................................................................................72
HP Insight Diagnostics ...........................................................................................................73
Integrated Management Log...................................................................................................73
Keeping the System Current ..............................................................................................................73
Drivers ....................................................................................................................................74
Resource Paqs.........................................................................................................................74
ProLiant Support Packs ..........................................................................................................75
Operating System Version Support ........................................................................................75
Change Control and Proactive Notification............................................................................75
Care Pack................................................................................................................................75
Battery Replacement 77
Troubleshooting 79
Server Diagnostic Steps .....................................................................................................................79
Important Safety Information.............................................................................................................80
Symbols on Equipment...........................................................................................................80
Warnings and Cautions...........................................................................................................81
Preparing the Server for Diagnosis ....................................................................................................83
Symptom Information........................................................................................................................84
Service Notifications..........................................................................................................................85
Loose Connections.............................................................................................................................85
Diagnostic Steps.................................................................................................................................85
Start Diagnosis Flowchart.......................................................................................................86
General Diagnosis Flowchart..................................................................................................88
Power-On Problems Flowchart...............................................................................................90
POST Problems Flowchart .....................................................................................................93
OS Boot Problems Flowchart .................................................................................................95
Server Fault Indications Flowchart.........................................................................................98
ROMPaq Disaster Recovery ............................................................................................................101
Manual Recovery.............................................................................................................................101
Other Information Resources ...........................................................................................................102
Regulatory Compliance Notices 103
Regulatory Compliance Identification Numbers..............................................................................103
Federal Communications Commission Notice.................................................................................104
FCC Rating Label.................................................................................................................104
Class A Equipment ...............................................................................................................104
Class B Equipment ...............................................................................................................105
Declaration of Conformity for Products Marked with the FCC Logo, United States Only .............105
Modifications ...................................................................................................................................106
Cables...............................................................................................................................................106
Mouse Compliance Statement..........................................................................................................106

6 HP ProLiant ML310 Generation 2 Server User Guide
European Union Regulatory Notice.................................................................................................106
Canadian Notice (Avis Canadien)....................................................................................................107
Japanese Notice................................................................................................................................108
BSMI Notice ....................................................................................................................................108
Laser Compliance ............................................................................................................................108
Battery Replacement Notice ............................................................................................................109
Taiwan Battery Recycling Notice ....................................................................................................110
Electrostatic Discharge 111
Preventing Electrostatic Discharge ..................................................................................................111
Grounding Methods to Prevent Electrostatic Discharge ..................................................................112
Server Specifications 113
Server Specifications........................................................................................................................113
Environmental Specifications ..........................................................................................................113
Technical Support 115
Related Documents ..........................................................................................................................115
HP Contact Information...................................................................................................................115
Before You Contact HP ...................................................................................................................116
Acronyms and Abbreviations 117
Index 121

7
Server Component Identification
In This Section
Front Panel Components ................................................................................................................7
Front Panel LEDs and Buttons .......................................................................................................8
Rear Panel Components..................................................................................................................9
Rear Panel LEDs and Buttons ......................................................................................................10
System Board Components ..........................................................................................................11
System Board LEDs .....................................................................................................................13
System LEDs and Internal Health LED Combinations ................................................................14
SCSI IDs.......................................................................................................................................16
Hot-Plug SCSI Hard Drive LEDs.................................................................................................17
Hot-Plug SCSI Hard Drive LED Combinations...........................................................................18
Identifying Fans............................................................................................................................19
Front Panel Components
Item Description
1 Power button

8 HP ProLiant ML310 Generation 2 Server User Guide
Item Description
2 Power LED
3 Hard Drive activity LED
4 NIC LED
5 Internal health LED
6 USB connectors (2)
7 Bezel lock
8 CD-ROM drive indicator LED
9 CD-ROM drive ejector button
Front Panel LEDs and Buttons
Item Description Status
1 Power on/Standby button N/A
2 Power on/Standby LED Amber = System has AC power and is in standby mode
Green = System has AC power and is turned on
Off = System has no AC power

Server Component Identification 9
Item Description Status
3 Hard drive activity LED Green = Hard drives are properly connected and functioning
Off = No hard drive activity
4 NIC link/activity LED
(embedded NIC only)
Green = Linked to network
Flashing green = Linked with activity on the network
Off = No network connection
5 Internal system health
LED Green = Normal (system on)
Amber = System health is degraded
Red = System health is critical
Off = Normal (system off)
Rear Panel Components
Item Description
1 Power cord connector
2 Mouse connector
3 Keyboard connector
4 Serial connector

10 HP ProLiant ML310 Generation 2 Server User Guide
Item Description
5 Video connector
6 USB connectors (2)
7 RJ-45 Ethernet connector
8 Parallel connector
Rear Panel LEDs and Buttons
Item Description Status
1 10/100/1000 NIC link LED On = Link
Off = No link
2 10/100/1000 NIC standby
LED Flashing = Activity
Off = No activity

Server Component Identification 11
System Board Components
Item Description Item Description
1 Mouse/keyboard connectors 10 Diskette drive connector
2 Processor power connector 11 RILOE connector
3 Power supply connector 12 32-bit PCI slot
4 DIMM slot 4 (Channel B) 13 PCI Express x4 slot *
5 DIMM slot 3 (Channel B) 14 PCI-X slot 2
6 DIMM slot 2 (Channel A) 15 PCI-X slot 1
7 DIMM slot 1 (Channel A) 16 RJ-45 connector
8 IDE connector 17 USB connectors (2)
9 SATA connector 18 Serial/video/parallel ports
* x8 PCI Express cards are supported, but will run at x4 speeds.
System Maintenance Switch
The system maintenance switch (SW1) is a six-position switch that is used for
system configuration. The default position for all six positions is Off.

12 HP ProLiant ML310 Generation 2 Server User Guide
Position Description Function
S1 Reserved Reserved
S2 Configuration
lock
Off = System configuration can
be changed
On = System configuration is
locked
S3 Reserved Reserved
S4 Reserved Reserved
S5 Password
protection
override
Off = No function
On = Clears power-on
password and administrator
password
S6 Invalidate
configuration
Off = Normal
On = ROM treats system
configuration as invalid
When the system maintenance switch position 6 is set to the On position, the
system is prepared to erase all system configuration settings from both CMOS
and NVRAM.
CAUTION: Clearing CMOS and/or NVRAM deletes
configuration information. Be sure to properly configure the server or
data loss could occur.

Server Component Identification 13
System Board LEDs
Item LED Description Status
1 PPM error Off = Normal
Amber = PPM failed or missing
2 Multibit error Off = Normal
Amber = A multibit error has occurred
3 Single bit error Off = Normal
Amber = Single bit error limit has been
exceeded
4 DIMM 4 failure Off = Normal
Amber = DIMM 4 has failed or is missing
5 DIMM 3 failure Off = Normal
Amber = DIMM 3 has failed or is missing
6 DIMM 2 failure Off = Normal
Amber = DIMM 2 has failed or is missing
7 DIMM 1 failure Off = Normal
Amber = DIMM 1 has failed or is missing

14 HP ProLiant ML310 Generation 2 Server User Guide
Item LED Description Status
8 Power good Off = Normal
Green = Power failed
9 Processor failure Off = Normal
Amber = Processor has failed
10 System temperature
alert Off = Normal
Amber = System temperature has exceeded
OS cautionary level
11 System fan failure Off = Normal
Amber = System fan has failed or is missing
12 Processor fan failure Off = Normal
Amber = Processor fan has failed or is
missing
System LEDs and Internal Health LED Combinations
When the internal health LED on the front panel illuminates either amber or red,
the server is experiencing a health event. Combinations of illuminated system
LEDs and the internal health LED indicate system status.
NOTE: The system management driver must be installed in order for
the internal health LED to provide pre-failure and warranty conditions.
The front panel health LEDs indicate only the current hardware status. In some
situations, HP SIM may report server status differently than the health LEDs
because the software tracks more system attributes.
System LED and
Color Internal Health LED Color Status
Processor failure,
socket X(Amber)
Red One or more of the following conditions may exist:
•
•
•
Processor in socket Xhas failed.
Processor Xis not installed in the socket.
ROM detected a failed processor during POST.
Amber Processor in socket Xis in a pre-failure condition.

Server Component Identification 15
System LED and
Color
Internal Health
LED Color
Status
PPM failure, slot X
(Amber) Red •
•
PPM in slot Xhas failed.
PPM is not installed in slot X, but the corresponding
processor is installed.
DIMM failure, slot X
(Amber)
Red •
•
DIMM in slot Xhas failed.
DIMM has experienced a multi-bit error.
Amber •
•
DIMM in slot Xhas reached single-bit correctable
error threshold.
DIMM in slot Xis in a pre-failure condition.
DIMM bank error (all
slots in one bank,
Amber)
Red The bank is not populated entirely or DIMMs do not all
match within the bank.
DIMM failure (all
slots, Amber) Red •
•
No valid or usable memory is installed in the system.
The banks are not populated in the correct order.
System temperature
alert (Amber)
Red System temperature has exceeded OS cautionary level
or critical hardware level.
Fan (Amber) Red A required fan has failed.
Amber A redundant fan has failed.
Power supply
backplane failure
(Amber)
Red The power supply backplane has failed.

16 HP ProLiant ML310 Generation 2 Server User Guide
SCSI IDs
Item Description
0 SCSI ID 0
1 SCSI ID 1
2 SCSI ID 2
3 SCSI ID 3

Server Component Identification 17
Hot-Plug SCSI Hard Drive LEDs
Item LED Description Status
1 Activity status On = Drive activity
Flashing = High activity on the drive or drive
is being configured as part of an array.
Off = No drive activity
2 Online status On = Drive is part of an array and is
currently working.
Flashing = Drive is actively online.
Off = Drive is offline.
3 Fault status On = Drive failure
Flashing = Fault-process activity
Off = No fault-process activity

18 HP ProLiant ML310 Generation 2 Server User Guide
Hot-Plug SCSI Hard Drive LED Combinations
Activity
LED (1) Online LED (2) Fault LED (3) Interpretation
On, off, or
flashing On or off Flashing A predictive failure alert has been received for this drive.
Replace the drive as soon as possible.
On, off, or
flashing
On Off The drive is online and is configured as part of an array.
If the array is configured for fault tolerance and all other drives in the
array are online, and a predictive failure alert is received or a drive
capacity upgrade is in progress, you may replace the drive online.
On or
flashing
Flashing Off Do not remove the drive. Removing a drive may terminate the
current operation and cause data loss.
The drive is rebuilding or undergoing capacity expansion.
On Off Off
Do not remove the drive.
The drive is being accessed, but (1) it is not configured as part of an
array; (2) it is a replacement drive and rebuild has not yet started; or
(3) it is spinning up during the POST sequence.
Flashing Flashing Flashing
Do not remove the drive. Removing a drive may cause data loss
in non-fault-tolerant configurations.
Either (1) the drive is part of an array being selected by an array
configuration utility; (2) Drive Identification has been selected in
HP SIM; or (3) drive firmware is being updated.
Off Off On The drive has failed and has been placed offline.
You may replace the drive.
Off Off Off Either (1) the drive is not configured as part of an array; (2) the drive
is configured as part of an array, but it is a replacement drive that is
not being accessed or being rebuilt yet; or (3) the drive is configured
as an online spare.
If the drive is connected to an array controller, you may replace the
drive online.

Server Component Identification 19
Identifying Fans
Item Description
1 System fan
2 Processor fan