HP ProLiant ML350e Gen8 User manual

HP ProLiant ML350e Gen8 v2 Server
User Guide
Abstract
This document is for the person who installs, administers, and troubleshoots servers and storage systems. HP assumes you are qualified in the
servicing of computer equipment and trained in recognizing hazards in products with hazardous energy levels.
Part Number: 742234-002
January 2014
Edition: 2

© Copyright 2013, 2014 Hewlett-Packard Development Company, L.P.
The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express
warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall
not be liable for technical or editorial errors or omissions contained herein.
Microsoft® and Windows® are U.S. registered trademarks of Microsoft Corporation.

Contents 3
Contents
Component identification............................................................................................................... 7
Front panel components ............................................................................................................................. 7
Front panel LEDs and buttons ...................................................................................................................... 9
Rear panel components............................................................................................................................ 10
Rear panel LEDs...................................................................................................................................... 11
System board components........................................................................................................................ 11
System maintenance switch............................................................................................................. 12
System board LEDs ........................................................................................................................ 13
NMI functionality........................................................................................................................... 13
DIMM slot locations ....................................................................................................................... 14
Smart Array SAS RAID controller card components...................................................................................... 14
SAS and SATA device numbers................................................................................................................. 15
SAS and SATA drive LED combinations...................................................................................................... 17
FBWC module LED definitions................................................................................................................... 18
P222 and P430 modules................................................................................................................ 18
B120i module............................................................................................................................... 19
Hot-plug drive LED definitions.................................................................................................................... 20
Fan locations .......................................................................................................................................... 21
Redundant power supply connectors.......................................................................................................... 21
Operations................................................................................................................................. 23
Power up the server................................................................................................................................. 23
Power down the server............................................................................................................................. 23
Unlock the front bezel .............................................................................................................................. 24
Lock the front bezel ................................................................................................................................. 24
Remove the front bezel............................................................................................................................. 24
Install the front bezel................................................................................................................................ 25
Remove the access panel.......................................................................................................................... 25
Install the access panel............................................................................................................................. 26
Remove the PCI air baffle ......................................................................................................................... 27
Remove the system air baffle..................................................................................................................... 28
Install the system air baffle........................................................................................................................ 28
Remove the full-length expansion board...................................................................................................... 29
Remove the fan modules and the fan blank................................................................................................. 30
Install the fan modules and the fan blank.................................................................................................... 31
Setup......................................................................................................................................... 33
Optional installation services .................................................................................................................... 33
Optimum environment.............................................................................................................................. 33
Space and airflow requirements ...................................................................................................... 33
Temperature requirements............................................................................................................... 34
Power requirements ....................................................................................................................... 34
Electrical grounding requirements .................................................................................................... 34
Server warnings and cautions ................................................................................................................... 35
Identifying tower server shipping carton contents......................................................................................... 35
Installing hardware options....................................................................................................................... 36
Setting up a tower server.......................................................................................................................... 36

Contents 4
Powering on and selecting boot options ..................................................................................................... 36
Installing the operating system................................................................................................................... 37
Registering the server............................................................................................................................... 37
Hardware options installation....................................................................................................... 38
Introduction ............................................................................................................................................ 38
PCI air baffle option ................................................................................................................................ 38
Second processor option.......................................................................................................................... 39
Memory options...................................................................................................................................... 45
HP SmartMemory .......................................................................................................................... 46
Memory subsystem architecture ....................................................................................................... 47
Single-rank, dual-rank, and quad-rank DIMMs................................................................................... 47
DIMM identification ....................................................................................................................... 48
Memory configurations ............................................................................................................................ 48
General DIMM slot population guidelines................................................................................................... 49
Advanced ECC memory configuration.............................................................................................. 49
Online Spare memory configuration ................................................................................................ 50
Lockstep memory configuration........................................................................................................ 50
Advanced ECC population guidelines .............................................................................................. 50
Online spare population................................................................................................................. 50
Lockstep Memory population guidelines ........................................................................................... 50
Population order............................................................................................................................ 51
Installing a DIMM.................................................................................................................................... 51
Drive options .......................................................................................................................................... 52
Installing a hot-plug drive................................................................................................................ 52
Installing a non-hot-plug drive.......................................................................................................... 53
Optical drive option ................................................................................................................................ 56
FBWC options ........................................................................................................................................ 58
Installing the FBWC module and capacitor pack(P222 and P430) ....................................................... 59
Installing the FBWC module and capacitor pack (B120i).................................................................... 61
Installing an expansion board................................................................................................................... 63
Eight-bay SFF drive cage option ................................................................................................................ 65
Four-bay LFF drive cage option ................................................................................................................. 68
Redundant hot-plug power supply enablement kit option............................................................................... 72
Smart Array cable option ......................................................................................................................... 76
Power supply module............................................................................................................................... 79
HP Trusted Platform Module option ............................................................................................................ 80
Installing the Trusted Platform Module board ..................................................................................... 81
Retaining the recovery key/password .............................................................................................. 83
Enabling the Trusted Platform Module............................................................................................... 83
Cabling ..................................................................................................................................... 84
Storage cabling ...................................................................................................................................... 84
Non-hot-plug, four-bay LFF drive cabling........................................................................................... 84
Hot-plug, four-bay LFF drive cabling ................................................................................................. 85
Hot-plug, four-bay + four-bay LFF drive cabling.................................................................................. 85
Hot-plug, eight-bay SFF drive cabling............................................................................................... 86
Hot-plug, eight-bay + eight-bay SFF drive cabling .............................................................................. 87
Power cabling......................................................................................................................................... 88
Integrated power cabling ............................................................................................................... 88
RPS power cabling ........................................................................................................................ 88
Optical drive cabling............................................................................................................................... 89
Capacitor pack cabling ........................................................................................................................... 89

Contents 5
Software and configuration utilities ............................................................................................... 92
Server mode........................................................................................................................................... 92
HP product QuickSpecs............................................................................................................................ 92
HP iLO Management Engine..................................................................................................................... 92
HP iLO ......................................................................................................................................... 92
Intelligent Provisioning.................................................................................................................... 94
HP Insight Remote Support software ................................................................................................. 95
HP Insight Online .......................................................................................................................... 96
Scripting Toolkit ............................................................................................................................ 96
HP Service Pack for ProLiant ..................................................................................................................... 96
HP Smart Update Manager............................................................................................................. 97
HP ROM-Based Setup Utility ..................................................................................................................... 97
Using RBSU .................................................................................................................................. 97
Auto-configuration process.............................................................................................................. 98
Boot options ................................................................................................................................. 98
Configuring AMP modes ................................................................................................................ 98
Re-entering the server serial number and product ID ........................................................................... 99
Utilities and features ................................................................................................................................ 99
HP Smart Storage Administrator ...................................................................................................... 99
Option ROM Configuration for Arrays ............................................................................................. 99
ROMPaq utility............................................................................................................................ 100
Automatic Server Recovery ........................................................................................................... 100
USB support................................................................................................................................ 100
Redundant ROM support .............................................................................................................. 101
Keeping the system current ..................................................................................................................... 101
Drivers ....................................................................................................................................... 101
Software and firmware................................................................................................................. 102
Version control............................................................................................................................ 102
HP operating systems and virtualization software support for ProLiant servers ...................................... 102
HP Technology Service Portfolio .................................................................................................... 102
Change control and proactive notification ...................................................................................... 103
Troubleshooting........................................................................................................................ 104
Troubleshooting resources ...................................................................................................................... 104
System battery replacement........................................................................................................ 105
Regulatory information .............................................................................................................. 107
Safety and regulatory compliance ........................................................................................................... 107
Belarus Kazakhstan Russia marking ......................................................................................................... 107
Turkey RoHS material content declaration................................................................................................. 108
Ukraine RoHS material content declaration............................................................................................... 108
Warranty information ............................................................................................................................ 108
Electrostatic discharge............................................................................................................... 109
Preventing electrostatic discharge ............................................................................................................ 109
Grounding methods to prevent electrostatic discharge................................................................................ 109
Specifications........................................................................................................................... 110
Environmental specifications ................................................................................................................... 110
Server specifications .............................................................................................................................. 110
Power supply specifications .................................................................................................................... 110
Hot-plug power supply calculations.......................................................................................................... 112
Support and other resources ...................................................................................................... 113

Contents 6
Before you contact HP............................................................................................................................ 113
HP contact information........................................................................................................................... 113
Customer Self Repair ............................................................................................................................. 113
Acronyms and abbreviations...................................................................................................... 121
Documentation feedback ........................................................................................................... 125
Index....................................................................................................................................... 126

Component identification 7
Component identification
Front panel components
•Non-hot-plug drive configuration
Item Description
1 Optical drive
2 Optional media bay (2)
3 USB 2.0 connectors (2)
4 Thermal sensor
5 LFF drives (4)

Component identification 8
•Four-bay LFF drive configuration
Item Description
1 Optical drive
2 Optional media bay (2)
3 USB 2.0 connectors (2)
4 Thermal sensor
5 LFF drives (4)
6 Optional drive bay
•Eight-bay SFF drive configuration
Item Description
1 Optical drive
2 Optional media bay (2)
3 USB 2.0 connectors (2)

Component identification 9
Item Description
4 Thermal sensor
5 SFF drives (8)
6 Optional drive bay
Front panel LEDs and buttons
Item Description Status
1 Health LED Solid green = Normal
Flashing amber = System degraded
Flashing red (1 Hz/cycle per sec) = System critical
Fast-flashing red (4 Hz/cycles per sec) = Power fault*
2 NIC status LED Solid green = Link to network
Flashing green (1 Hz/cycle per sec) = Network active
Off = No network activity
3 Power On/Standby button
and system power LED Solid green = System on Flashing green (1 Hz/cycle per sec) = Performing power on sequence
Solid amber = System in standby
Off = No power present**
* To identify components in a degraded or critical state, see the Systems Insight Display LEDs, check iLO/BIOS logs, and
reference the server troubleshooting guide.
** Facility power is not present, power cord is not attached, no power supplies are installed, power supply failure has
occurred, or the power button cable is disconnected.

Component identification 10
Rear panel components
Item Description
1 Integrated power supply
2 Slot 6 PCIe2 x4(1) for processor 1
3 Slot 5 PCIe2 x8(4,1) for processor 1
4 Slot 4 PCIe3 x16(8,4,1) for processor 2
5 Slot 3 PCIe3 x16(16,8,4,1) for processor 2
6 Slot 2 PCIe3x16 (16,8,4,1) for processor 1
7 Slot 1 PCIe3 x8 (4,1) for processor 1
8 USB 2.0 connectors (4)
9 Video connector
10 Serial connector
11 UID/LED button
12 NIC connector 2
13 NIC connector 1
14 iLO connector

Component identification 11
Rear panel LEDs
Item Description Status
1 NIC activity LED Green = Network activity
Flashing green = Network activity
Off = No network activity
2
NIC link LED
Green = Network link
Off = No network link
3 UID LED button Blue = Activated
Flashing blue = System is being managed remotely
Off = Deactivated
System board components

Component identification 12
Item Description
1 Slot 6 PCIe2 x4 (1)
2 Slot 5 PCIe2 x8 (4,1)
3 Slot 4 PCIe3 x16 (8,4,1)
4 Slot 3 PCIe3 x16 (16,8,4,1)
5 System maintenance switch
6 Slot 2 PCIe3 x16 (16,8,4,1)
7 Slot 1 PCIe3 x8 (4,1)
8
Processor 2 DIMM slots
9 Processor socket 2
10 System battery
11 Processor 2 power connector
12 Processor socket 1 (populated)
13 Processor 1 DIMM slots
14 Internal USB connector
15 Fan connector 3
16 SD card connector
17 Internal USB tape drive connector
18 Processor 1 power connector
19 SATA connector 2
20 SATA connector 1
21 Mini-SAS connector
22 System board power connector
23 Fan connector 2
24 Front panel connector
25 Front panel connector
26 Fan connector 1
27 Ambient temperature sensor connector
28 Redundant power supply connector
29 Cache module connector
30 TPM connector
31 NMI header
System maintenance switch
The system maintenance switch (SW2) is a twelve-position switch that is used for system configuration.
Position Description Function
S1 iLO security
override Off = No function. On = Override enabled.
S2 Configuration
lock Off = System configuration can be changed.
On = System configuration is locked.
S5 Password disable Off = Power-on password enabled.
On = Power-on password disabled.

Component identification 13
Position Description Function
S6 Reset
configuration Off = No function On = ROM reads the system
configuration as invalid.
S3, S4,
S7-S12
— Reserved
When the system maintenance switch position 6 is set to the On position, the system is prepared to erase all
system configuration settings from both CMOS and NVRAM.
CAUTION: Clearing CMOS and/or NVRAM deletes configuration information. Be sure to
properly configure the server or data loss could occur.
System board LEDs
Item LED description Status
1
System power good
Green = System power good
Off = System power not ready
NMI functionality
An NMI crash dump creates a crash dump log before resetting a system which is not responding.
Crash dump log analysis is an essential part of diagnosing reliability problems, such as failures of operating
systems, device drivers, and applications. Many crashes freeze a system, and the only available action for
administrators is to restart the system. Resetting the system erases any information which could support
problem analysis, but the NMI feature preserves that information by performing a memory dump before a
system reset.
To force the system to invoke the NMI handler and generate a crash dump log, do one of the following:
•Use the iLO Virtual NMI feature.
•Short the NMI header.

Component identification 14
For more information, see the HP website (http://www.hp.com/support/NMI).
DIMM slot locations
DIMM slots are numbered sequentially (1 through 6) for each processor. The supported AMP modes use the
letter assignments for population guidelines.
Smart Array SAS RAID controller card components
Item Description
1 Cache module
2 Capacitor pack cable connector
3 Internal SAS connector

Component identification 15
SAS and SATA device numbers
With optional drive cages installed, the server supports up to 16 SFF drives or up to 8 LFF drives. The server
does not support mixing SFF and LFF drives.
HP recommends that you populate drive bays starting with the lowest SAS or SATA device number. Drives
are numbered from left to right in each component box. Component boxes are numbered 1 to 2 from top to
bottom.
•SFF drive numbering
•Eight-bay + eight-bay SFF drive numbering

Component identification 16
•LFF drive numbering
•Four-bay + four-bay LFF drive numbering (hot-plug only)

Component identification 17
•Non-hot-plug drive numbering
SAS and SATA drive LED combinations
Online/activity
LED (green) Fault/UID LED (amber/blue) Interpretation
On, off, or
flashing
Alternating amber and
blue The drive has failed, or a predictive failure alert has been received for this drive. The drive also has been selected by a
management application.
On, off, or
flashing
Steadily blue The drive is operating normally, and it has been selected by a
management application.
On Amber, flashing
regularly (1 Hz)
A predictive failure alert has been received for this drive.
Replace the drive as soon as possible.
On Off The drive is online, but it is not active currently.
Flashing regularly
(1 Hz)
Amber, flashing
regularly (1 Hz) The drive is part of an array that is undergoing capacity expansion or stripe migration, but a predictive failure alert has
been received for this drive. To minimize the risk of data loss, do
not replace the drive until the expansion or migration is
complete.*
Flashing regularly
(1 Hz)
Off The drive is rebuilding, or it is part of an array that is undergoing
capacity expansion or stripe migration.*
Flashing
irregularly
Amber, flashing
regularly (1 Hz) The drive is active, but a predictive failure alert has been received for this drive. Replace the drive as soon as possible.
Flashing
irregularly
Off The drive is active, and it is operating normally.
Off
Steadily amber
A critical fault condition has been identified for this drive, and the
controller has placed it offline. Replace the drive as soon as
possible.
Off Amber, flashing
regularly (1 Hz) A predictive failure alert has been received for this drive. Replace the drive as soon as possible.
Off Off The drive is offline, a spare, or not configured as part of an array.
* Do not remove the drive. Removing a drive might terminate the current operation and cause data loss.

Component identification 18
FBWC module LED definitions
P222 and P430 modules
The FBWC module has three LEDs (one amber and two green). The LEDs are duplicated on the reverse side
of the FBWC module to facilitate status viewing.
1 - Amber 2 - Green 3 - Green Interpretation
Off Off Off The FBWC module is not powered.
Off Flashing 0.5 Hz Flashing 0.5 Hz The FBWC microcontroller is executing from within its
boot loader and receiving new flash code from the host
controller.
Off Flashing 1 Hz Flashing 1 Hz The FBWC module is powering up, and the capacitor
pack is charging.
Off Off Flashing 1 Hz The FBWC module is idle, and the capacitor pack is
charging.
Off Off On The FBWC module is idle, and the capacitor pack is
charged.
Off On On The FBWC module is idle, the capacitor pack is
charged, and the cache contains data that has not yet
been written to the drives.
Off Flashing 1 Hz Off A backup is in progress.
Off On Off The current backup is complete with no errors.
Flashing 1 Hz Flashing 1 Hz Off The current backup failed, and data has been lost.
Flashing 1 Hz
Flashing 1 Hz
On
A power error occurred during the previous or current
boot. Data might be corrupt.
Flashing 1 Hz On Off An overtemperature condition exists.
Flashing 2 Hz Flashing 2 Hz Off The capacitor pack is not attached.
Flashing 2 Hz Flashing 2 Hz On The capacitor has been charging for 10 minutes, but
has not reached sufficient charge to perform a full
backup.
On On Off The current backup is complete, but power fluctuations
occurred during the backup.
On On On The cache module microcontroller has failed.

Component identification 19
B120i module
The FBWC module has three LEDs (one amber and two green).
1 - Amber 2 - Green 3 - Green Interpretation
Off Off Off The FBWC module is not powered.
Off Flashing 0.5 Hz Flashing 0.5 Hz The FBWC microcontroller is executing from within its
boot loader and receiving new flash code from the host
controller.
Off Flashing 1 Hz Flashing 1 Hz The FBWC module is powering up, and the capacitor
pack is charging.
Off
Off
Flashing 1 Hz
The FBWC module is idle, and the capacitor pack is
charging.
Off Off On The FBWC module is idle, and the capacitor pack is
charged.
Off On On The FBWC module is idle, the capacitor pack is
charged, and the cache contains data that has not yet
been written to the drives.
Off Flashing 1 Hz Off A backup is in progress.
Off On Off The current backup is complete with no errors.
Flashing 1 Hz Flashing 1 Hz Off The current backup failed, and data has been lost.
Flashing 1 Hz Flashing 1 Hz On A power error occurred during the previous or current
boot. Data might be corrupt.
Flashing 1 Hz On Off An overtemperature condition exists.
Flashing 2 Hz Flashing 2 Hz Off The capacitor pack is not attached.
Flashing 2 Hz Flashing 2 Hz On The capacitor has been charging for 10 minutes, but
has not reached sufficient charge to perform a full
backup.
On On Off The current backup is complete, but power fluctuations
occurred during the backup.
On On On The FBWC module microcontroller has failed.

Component identification 20
Hot-plug drive LED definitions
Item LED Status Definition
1 Locate Solid blue The drive is being identified by a host application.
Flashing blue The drive carrier firmware is being updated or requires an update.
2 Activity ring Rotating green Drive activity
Off No drive activity
3 Do not remove Solid white Do not remove the drive. Removing the drive causes one or more of
the logical drives to fail.
Off Removing the drive does not cause a logical drive to fail.
4 Drive status Solid green The drive is a member of one or more logical drives.
Flashing green The drive is rebuilding or performing a RAID migration, strip size
migration, capacity expansion, or logical drive extension, or is
erasing.
Flashing
amber/green The drive is a member of one or more logical drives and predicts the drive will fail.
Flashing amber The drive is not configured and predicts the drive will fail.
Solid amber The drive has failed.
Off The drive is not configured by a RAID controller.