HP ProLiant Server User manual

POST error messages and beep codes
Introduction to POST error messages
The error messages and codes in this section include all messages generated by ProLiant servers. Some
messages are informational only and do not indicate any error. A server generates only the codes that
are applicable to its configuration and options.
HP ProLiant p-Class server blades do not have speakers and thus do not support audio output. Disregard
the audible beeps information if the server falls into this category.
IMPORTANT: This guide provides information for multiple servers. Some information may not
apply to the server you are troubleshooting. Refer to the server documentation for information
on procedures, hardware options, software tools, and operating systems supported by the
server.
WARNING: To avoid potential problems, ALWAYS read the warnings and cautionary
information in the server documentation before removing, replacing, reseating, or modifying
system components.
NOTE:
Page numbers referenced in this document refer to pages in the HP ProLiant Server Troubleshooting Guide.

Non-numeric messages or beeps only
Advanced Memory Protection mode: Advanced ECC
Audible Beeps: None
Possible Cause: Advanced ECC support is enabled.
Action: None.
Advanced Memory Protection mode: Advanced ECC with hot-add support
Audible Beeps: None
Possible Cause: Advanced ECC with Hot-Add support is enabled.
Action: None.
Advanced Memory Protection mode: Online spare with Advanced ECC
...Xxxx MB System memory and xxxx MB memory reserved for Online Spare.
Audible Beeps: None
Possible Cause: This message indicates Online Spare Memory is enabled and indicates the amount of
memory reserved for this feature.
Action: None.
Advanced Memory Protection mode: Multi-board mirrored memory with Advanced
ECC
...Xxxx MB System memory and xxxx MB memory reserved for Mirroring.
Audible Beeps: None
Possible Cause: This message indicates Mirrored Memory is enabled and indicates the amount of memory
reserved for this feature.
Action: None.
Advanced Memory Protection mode: RAID memory with Advanced ECC
...Xxxx MB System memory and xxxx MB memory reserved for RAID.
Audible Beeps: None
Possible Cause: This message indicates RAID Memory is enabled and indicates the amount of memory
reserved for this feature.
Action: None.
An Unexpected Shutdown occurred prior to this power-up
Audible Beeps: None
Possible Cause: The server shut down because of an unexpected event on the previous boot.
Action: Check the System Management Log or OS Event Log for details on the failure.

Critical Error Occurred Prior to this Power-Up
Audible Beeps: None
Possible Cause: A catastrophic system error, which caused the server to crash, has been logged.
Action: Run Insight Diagnostics ("HP Insight Diagnostics" on page 75) and replace failed components as
indicated.
Fan Solution Not Fully Redundant
Audible Beeps:
Possible Cause: The minimum number of required fans is installed, but some redundant fans are missing or
failed.
Action: Install fans or replace failed fans to complete redundancy.
Fan Solution Not Sufficient
Audible Beeps:
Possible Cause: The minimum number of required fans is missing or failed.
Action: Install fans or replace any failed fans.
Fatal DMA Error
Audible Beeps: None
Possible Cause: The DMA controller has experienced a critical error that has caused an NMI.
Action: Run Insight Diagnostics ("HP Insight Diagnostics" on page 75) and replace failed components as
indicated.
Fatal Express Port Error
Audible Beeps: None
Possible Cause: A PCI Express port has experienced a fatal error that caused an NMI.
Action: Run Insight Diagnostics ("HP Insight Diagnostics" on page 75) and replace the failed PCI Express
boards or reseat loose PCI Express boards.
Fatal Front Side Bus Error
Audible Beeps: None
Possible Cause: The processor front-side bus experienced a fatal error.
Action: Run Insight Diagnostics ("HP Insight Diagnostics" on page 75) and replace any failed processors
or reseat any loose processors.

Fatal Global Protocol Error
Audible Beeps: None
Possible Cause: The system experienced a critical error that caused an NMI.
Action: Run Insight Diagnostics ("HP Insight Diagnostics" on page 75) and replace failed components as
indicated.
Fatal Hub Link Error
Audible Beeps: None
Possible Cause: The hub link interface has experienced a critical failure that caused an NMI.
Action: Run Insight Diagnostics ("HP Insight Diagnostics" on page 75) and replace failed components as
indicated.
FATAL ROM ERROR: The System ROM is not Properly Programmed.
Audible Beeps: 1 long, 1 short
Possible Cause: The System ROM is not properly programmed.
Action: Replace the physical ROM part.
Fibre Channel Mezzanine/Balcony Not Supported.
Audible Beeps: 2 short
Description: The Fibre Channel adapter is not supported on the server.
Action: Install the supported Fibre Channel adapter.
High Temperature Condition detected by Processor X
Audible Beeps: None
Possible Cause: Ambient temperature exceeds recommended levels, fan solution is insufficient, or fans
have failed.
Action: Adjust the ambient temperature, install fans, or replace the failed fans.
Illegal Opcode - System Halted
Audible Beeps: None
Possible Cause: The server has entered the Illegal Operator Handler because of an unexpected event. This
error is often software-related and does not necessarily indicate a hardware issue.
Action: Run Insight Diagnostics ("HP Insight Diagnostics" on page 75) and replace any failed components
as indicated. Be sure that all software is installed properly.

iLO Generated NMI
Audible Beeps: None
Possible Cause: The iLO controller generated an NMI.
Action: Check the iLO logs for details of the event.
Internal CPU Check - Processor
Audible Beeps: None
Possible Cause: A processor has experienced an internal error.
Action: Run Insight Diagnostics ("HP Insight Diagnostics" on page 75) and replace any failed components
as indicated, including processors and PPMs.
Invalid memory types were found on the same node. Please check DIMM
compatibility. - Some DIMMs may not be used
Description: Invalid or mixed memory types were detected during POST.
Action: Use only supported DIMM pairs when populating memory sockets. Refer to the applicable server
user guide memory requirements.
Invalid Password - System Halted!
Audible Beeps: None
Possible Cause: An invalid password was entered.
Action: Enter a valid password to access the system.
Invalid Password - System Restricted!
Audible Beeps: None
Possible Cause: A valid password that does not have permissions to access the system has been entered.
Action: Enter a valid password with the correct permissions.
Memory found on unpopulated Node. — Processor is required to be installed for
memory to be used.
Description: The system detects DIMMs, but is unable to use the DIMMs because a processor is not
installed in the corresponding socket.
Action: To use the installed DIMMs, install a processor in the corresponding socket.

Mismatched power supplies not supported
Audible Beeps: 1 long, 1 short
Possible Cause: The power supplies installed in the server are not supported in the current configuration.
The server does not support installing more than one type of power supply.
Action: Install supported power supplies in a supported configuration.
For supported power supply configurations, see the server documentation on the HP website
(http://www.hp.com/support).
Mixed processor speeds detected. Please make sure that all processors are the
same speed. — System Halted!
Audible Beeps: 1 long, 1 short
Description: Mixed processor speeds are not supported.
Action: Refer to the server documentation for supported processors. Be sure that all installed processors
are the same speed.
Network Server Mode Active and No Keyboard Attached
Audible Beeps: None
Possible Cause: A keyboard is not connected. An error has not occurred, but a message is displayed to
indicate the keyboard status.
Action: No action is required.
NMI - Button Pressed!
Audible Beeps: None
Possible Cause: The NMI button was pressed, initiating a memory dump for crash dump analysis.
Action: Reboot the server.
NMI - Undetermined Source
Audible Beeps: None
Possible Cause: An NMI event has occurred.
Action: Reboot the server.
Node Interleaving disabled - Invalid memory configuration
Description: Each node must have the same memory configuration to enable interleaving.
Action: Populate each node with the same memory configuration and enable interleaving in RBSU.

No Floppy Drive Present
Audible Beeps: None
Possible Cause: No diskette drive is installed or a diskette drive failure has occurred.
Action:
1. Power down the server.
2. Replace a failed diskette drive.
3. Be sure a diskette drive is cabled properly, if a diskette drive exists.
No Keyboard Present
Audible Beeps: None
Possible Cause: A keyboard is not connected to the server or a keyboard failure has occurred.
Action:
1. Power down the server, and then reconnect the keyboard.
2. Be sure no keys are depressed or stuck.
3. If the failure reoccurs, replace the keyboard.
Parity Check 2 - System DIMM Memory
Audible Beeps: None
Possible Cause: An uncorrectable error memory event occurred in a memory DIMM.
Action: Run Insight Diagnostics ("HP Insight Diagnostics" on page 75) to identify failed DIMMs. Then, use
the DIMM LEDs to identify failed DIMMs and replace the DIMMs.
PCI Bus Parity Error, PCI Slot X
Audible Beeps: None
Possible Cause: A PCI device has generated a parity error on the PCI bus.
Action: For plug-in PCI cards, remove the card. For embedded PCI devices, run Insight Diagnostics and
replace any failed components as indicated.
Power Fault Detected in Hot-Plug PCI Slot X
Audible Beeps: 2 short
Possible Cause: A PCI-X hot-plug expansion slot was not powered up properly.
Action: Reboot the server.

Power Supply Solution Not Fully Redundant
Audible beeps: None
Possible cause: The minimum power supply requirement is installed, but a redundant power supply is
missing or failed.
Action: Do one of the following:
xInstall a power supply.
xReplace failed power supplies to complete redundancy.
Processor X Unsupported Wattage.
Audible beeps: 1 long, 1 short
Possible cause: Processor not supported by current server.
Action: Refer to the server documentation for supported processors. If the processor is supported, remove
the processor, update the system to latest ROM, and then reinstall the processor.
Redundant ROM Detected - This system contains a valid backup system ROM.
Audible Beeps: None
Possible Cause: The system recognizes both the system ROM and redundant ROM as valid. This is not an
error.
Action: None
REDUNDANT ROM ERROR: Backup ROM Invalid. - ...
...run ROMPAQ to correct error condition.
Audible Beeps: None
Possible Cause: The backup system ROM is corrupted. The primary ROM is valid.
Action: Run ROMPaq Utility to flash the system so that the primary and backup ROMs are valid.
REDUNDANT ROM ERROR: Bootblock Invalid. - ...
...contact HP Representative.
Audible Beeps: None
Possible Cause: ROM bootblock is corrupt.
Action: Contact an authorized service provider.
REDUNDANT ROM ERROR: Primary ROM invalid. Booting Backup ROM. -...
...run ROMPAQ to correct error condition
Audible Beeps: None
Possible Cause: The primary system ROM is corrupt. The system is booting from the redundant ROM.
Action: Run ROMPaq Utility to restore the system ROM to the correct version.

Temperature violation detected - system Shutting Down in X seconds
Audible Beeps: 1 long, 1 short
Possible Cause: The system has reached a cautionary temperature level and is shutting down in X
seconds.
Action: Adjust the ambient temperature, install fans, or replace any failed fans.
There must be a first DIMM in pair if second DIMM in pair is populated. Second
DIMM in pair ignored.
Description: The first DIMM socket in the pair is not populated. The second DIMM in the pair is not
recognized or used.
Action: Populate the DIMM socket.
This DIMM does not support thermal monitoring...
A less efficient cooling solution with fans running at higher speeds will be utilized to allow the system to operate
with this DIMM installed.
Audible Beeps: None
Possible Cause: Unsupported DIMMs are installed that do not contain a temperature sensor. All supported
DIMMs for this platform include internal temperature sensors.
Action: See the server documentation for supported DIMMs. Install only DIMMs supported by the server.
This system only supports 667 MHz Front Side Bus Speed Processors. One or more
800 MHz Front Side Bus Speed Processors have been initialized at 667 MHz.
System Halted!
Audible beeps: 1 long, 1 short
Possible cause: One or more 800-MHz front side bus speed processors have been initialized at 667-
MHz.
Action: Correct the processor configuration.
Unsupported DIMM(s) found in system. - DIMM(s) may not be used
Description: Unsupported memory types found in system.
Action: Refer to the applicable server user guide memory requirements and replace with supported
DIMMs.
Unsupported PCI Card Detected Remove PCI Card from Slot
Audible beeps: 2 short
Possible cause: The PCI card installed in the slot referenced in the message is strictly not supported on this
system.
Action: Remove the card from the slot reported in the message.

Unsupported power supply detected in bay X
Audible Beeps: 1 long, 1 short
Possible Cause: The power supply in bay X is not supported by the server.
Action: Install a supported power supply in bay X.
For supported power supplies, see the server documentation on the HP website
(http://www.hp.com/support).
Unsupported Processor Detected System will ONLY boot ROMPAQ Utility. System
Halted.
Audible Beeps: 1 long, 1 short
Possible Cause: Processor and/or processor stepping is not supported by the current system ROM.
Action: Refer to the server documentation for supported processors. If a ROM version exists that supports
the processor,
1. Power down the server.
2. Insert a Systems ROMPAQ diskette containing the latest ROM version.
3. Boot the system to flash the system to the latest ROM version. Allow 15 minutes for the process to
complete. Successful completion is indicated by a series of beeps of increasing pitch.
USB Tape-based One button Disaster Recovery (OBDR) drive detected.
<<Press F8 for configuration options>>
Select a configuration option:
1. Enable OBDR
2. Exit
Audible Beeps: None
Possible Cause: A USB tape device that supports One Button Disaster Recovery (OBDR) is installed in the
system.
Action:
1. Press 1 or 2.
oPressing 2 exits the configuration.
oPressing 1 starts the configuration. The following message appears
Attempting to enable OBDR for the attached USB tape drive...
2. Observe the configuration progress. The following error may appear:
Error - USB tape drive not in Disaster Recovery mode.
3. Follow the onscreen directions:
Remove power to USB drive and reboot.
The following message should appear:
OBDR is now enabled for the attached USB tape drive.
WARNING: A Type 2 Header PCI Device Has Been Detected...
The BIOS will not configure this card.
It must be configured properly by the OS or driver.

Audible Beeps: 2 short
Possible Cause: Only Type 0 and Type 1 Header PCI Devices are configured by the system ROM. The
device will not work unless the OS or device driver properly configure the card. Typically this message
only occurs when PCI cards with a PCI to PCMCIA bridge are installed.
Action: Refer to the operating system documentation or the device driver information that ships with the
Type 2 PCI device.
WARNING - iLO 2 not responding. System health monitoring has been disabled.
Audible Beeps: None
Possible Cause: The iLO 3 firmware is not responding. The iLO 3 Firmware may be corrupt.
Action: If the iLO 3 firmware is corrupt, update the iLO 3 firmware using the Firmware Maintenance CD.
WARNING - Mixed Stepping Processors were detected. System cannot proceed.
Audible beeps: 1 long, 1 short
Possible cause: One or more 800-MHz front side bus speed processors have been initialized at 667-
MHz.
Action: Correct the processor configuration.
WARNING: ProLiant Demand Based Power Management cannot be supported
with the following processor configuration. The system will run in Full Performance
mode.
Audible Beeps: None
Possible Cause: The system is configured for HP Static Low mode and the current processor cannot support
this mode.
Action: For more information about the Power Regulator for ProLiant option, see the HP ROM-Based Setup
Utility User Guide on the Documentation CD or the HP website
(http://www.hp.com/support/smartstart/documentation).
100 Series
101-I/O ROM Error
Audible Beeps: None
Possible Cause: Options ROM on a PCI, PCI-X, or PCI Express device is corrupt.
Action: If the device is removable, remove the device and verify that the message disappears. Update
Option ROM for a failed device.

101-ROM Error
Audible Beeps: 1 long, 1 short
Possible Cause: System ROM checksum.
Action: Run Insight Diagnostics ("HP Insight Diagnostics" on page 75) and replace failed components as
indicated.
101-Option ROM Checksum Error...
...An add-in card in your system is not working correctly. If you have recently added new hardware, remove it and
see if the problem remains. If this message goes away after you remove your new hardware, there may be a
problem with the add-in card.
Audible Beeps: 1 long, 1 short
Possible Cause: An expansion board in the system is not working correctly.
Action: If you have recently added new hardware, remove it and see if the problem persists. If this
message goes away after you remove the new hardware, there may be a problem with the expansion
board. Review the expansion board documentation, and then try reinstalling the board.
102-System Board Failure
Audible Beeps: None
Possible Cause: 8237 DMA controllers, 8254 timers, and similar devices.
CAUTION: Only authorized technicians trained by HP should attempt to remove the system
board. If you believe the system board requires replacement, contact HP Technical Support
("Contacting HP" on page 173) before proceeding.
Action: Replace the system board. Run the server setup utility.
102-System Board Failure, CMOS Test Failed.
Audible Beeps: None
Possible Cause: 8237 DMA controllers, 8254 timers, and similar devices.
CAUTION: Only authorized technicians trained by HP should attempt to remove the system
board. If you believe the system board requires replacement, contact HP Technical Support
("Contacting HP" on page 173) before proceeding.
Action: Contact an authorized service provider for system board replacement.
102-System Board Failure, DMA Test Failed
Audible Beeps: None
Possible Cause: 8237 DMA controllers, 8254 timers, and similar devices.
CAUTION: Only authorized technicians trained by HP should attempt to remove the system
board. If you believe the system board requires replacement, contact HP Technical Support
("Contacting HP" on page 173) before proceeding.
Action: Contact an authorized service provider for system board replacement.

102-System Board Failure, Timer Test Failed
Audible Beeps: None
Possible Cause: 8237 DMA controllers, 8254 timers, and similar devices.
CAUTION: Only authorized technicians trained by HP should attempt to remove the system
board. If you believe the system board requires replacement, contact HP Technical Support
("Contacting HP" on page 173) before proceeding.
Action: Contact an authorized service provider for a system board replacement.
104-ASR Timer Failure
Audible Beeps: None
Possible Cause: System board failure.
CAUTION: Only authorized technicians trained by HP should attempt to remove the system
board. If you believe the system board requires replacement, contact HP Technical Support
("Contacting HP" on page 173) before proceeding.
Action: Run Insight Diagnostics ("HP Insight Diagnostics" on page 75) and replace failed components as
indicated.
162-System Options Not Set
Audible Beeps: 2 long
Possible Cause: Configuration is incorrect. The system configuration has changed since the last boot
(addition of a hard drive, for example) or a loss of power to the real-time clock has occurred. The real-
time clock loses power if the onboard battery is not functioning correctly.
Action: Press the F1 key to record the new configuration. Run the server setup utility to change the
configuration. If this message persists, you may need to replace the onboard battery.
163-Time & Date Not Set
Audible Beeps: 2 long
Possible Cause: Invalid time or date in configuration memory.
Action: Run the server setup utility and correct the time or date.
172-1-Configuration Non-volatile Memory Invalid
Audible Beeps: None
Possible Cause: Nonvolatile configuration corrupted.
Action: Run the server setup utility and correct the configuration.

180-Log Reinitialized
Audible Beeps: None
Possible Cause: The IML ("Integrated Management Log" on page 76) has been reinitialized due to
corruption of the log.
Action: Event message, no action is required.
200 Series
201-Memory Error
Audible Beeps: None
Possible Cause: Memory failure detected.
Action: Run Insight Diagnostics ("HP Insight Diagnostics" on page 75) and replace failed components as
indicated.
203-Memory Address Error
Audible Beeps: None
Possible Cause: Memory failure detected.
Action: Run Insight Diagnostics ("HP Insight Diagnostics" on page 75) and replace failed components as
indicated.
207 - Invalid Memory Configuration Detected. DIMMs installed when no
corresponding processor is detected.
Description: Processor is required to be installed for memory to be used.
Action: Populate the processor socket or remove the DIMM.
207-Invalid Memory Configuration - DIMMs must be installed in pairs or
sequentially
Audible beeps: 1 long, 1 short
Possible cause: The system is configured with only one FBDIMM and the system does not support single
FBDIMM mode, or multiple FBDIMMs are installed but were not installed in the proper order.
Action: Do one of the following:
xInstall a valid FBDIMM pair if the system does not support single channel memory mode.
xRemove and install FBDIMMs in the proper order.
207-Invalid Memory Configuration - DIMMs Must be Installed Sequentially
Audible Beeps: 1 long, 1 short
Possible Cause: Installed DIMMs are not sequentially ordered.
Action: Reinstall DIMMs in proper order.

207-Invalid Memory Configuration - DIMM Size Parameters Not Supported.
Audible Beeps: 1 long, 1 short
Possible Cause: Installed memory module is an unsupported size.
Action: Install a memory module of a supported size.
207-Invalid Memory Configuration - Incomplete Bank Detected in Bank X
Audible Beeps: 1 long, 1 short
Possible Cause: Bank is missing one or more DIMMs.
Action: Fully populate the memory bank.
207-Invalid Memory Configuration - Insufficient Timings on DIMM
Audible Beeps: 1 long, 1 short
Possible Cause: The installed memory module is not supported.
Action: Install a memory module of a supported type.
207-Invalid Memory Configuration - Mismatched DIMMs within DIMM Bank
Audible Beeps: 1 long, 1 short
Possible Cause: Installed DIMMs in the same bank are of different sizes.
Action: Install correctly matched DIMMs.
207-Invalid Memory Configuration - Mismatched DIMMs within DIMM Bank...
...Memory in Bank X Not Utilized.
Audible Beeps: 1 long, 1 short
Possible Cause: Installed DIMMs in the same bank are of different sizes.
Action: Install correctly matched DIMMs.
207-Invalid Memory Configuration - Mismatched DIMMs within DIMM Bank...
...Memory in Board X Bank X Not Utilized.
Audible Beeps: 1 long, 1 short
Possible Cause: Installed DIMMs in the same bank are of different sizes.
Action: Install correctly matched DIMMs.
207-Invalid Memory Configuration - Unsupported DIMM in Bank X
Audible Beeps: 1 long, 1 short
Possible Cause: One of the DIMMs in bank X is of an unsupported type.
Action: Install supported DIMMs to fill the bank.

207-Invalid Memory Configuration - Single channel memory...
...mode supports a single DIMM installed in DIMM socket 1. Please remove all other DIMMs or install memory in
valid pairs. System Halted.
Audible Beeps: 1 long, 1 short
Possible Cause: DIMMs are installed in pairs, but the server is in single channel memory mode.
Action: Remove all other DIMMs or install memory in valid pairs and change the memory mode.
207-Invalid Memory Configuration - Unsupported DIMM in Socket X
Audible Beeps: 1 long, 1 short
Possible Cause: Unregistered DIMMs or insufficient DIMM timings.
Action: Install registered ECC DIMMs.
207-Memory Configuration Warning - DIMM In Socket X does not have Primary
Width of 4 and only supports standard ECC.
Advanced ECC does not function when mixing DIMMs with Primary Widths of x4 and x8.
Audible Beeps: 1 long, 1 short, or none
Possible Cause: Installed DIMMs have a primary width of x8.
Action: Install DIMMs that have a primary width of x4 if Advanced ECC memory support is required.
209-Online Spare Memory Configuration - No Valid Banks for Online Spare
Audible Beeps: 1 long, 1 short
Possible Cause: Two valid banks are not available to support an online spare memory configuration.
Action: Install or reinstall DIMMs to support online spare configuration.
209-Online Spare Memory Configuration - Spare Bank is Invalid
Audible Beeps: 1 long, 1 short
Possible Cause: Installed DIMMs for online spare bank are of a size smaller than another bank.
Action: Install or reinstall DIMMs to support online spare configuration.
209-Hot-add Memory Configuration - Boards must be installed sequentially.
Audible Beeps: 1 long, 1 short
Possible Cause: Memory boards are not installed sequentially.
Action: Install or reinstall memory boards sequentially.
209-Invalid Lockstep memory configuration
Audible Beeps: 1 long, 1 short
Possible Cause: The memory is not installed properly to support Lockstep mode.
Action: See the server documentation for supported Lockstep memory configurations.

209-Mirror Memory Configuration - Memory Sizes on boards X and Y do not
match
Audible Beeps: 1 long, 1 short
Possible Cause: The overall size of two boards participating in a mirrored configuration does not match.
Action: Install or reinstall DIMMs to support mirrored mode.
209-RAID Memory Configuration - Memory Sizes on boards X and Y do not match
Audible Beeps: 1 long, 1 short
Possible Cause: The overall size of two boards participating in a RAID does not match.
Action: Install or reinstall DIMMs to support RAID mode.
210-Memory Board Power Fault on board X
Audible Beeps: 1 long, 1 short
Possible Cause: A problem exists with a memory board powering up properly.
Action: Exchange DIMMs and retest. Replace the memory board if problem persists.
210-Memory Board Failure on board X
Audible Beeps: 1 long, 1 short
Possible Cause: A problem exists with a memory board powering up properly.
Action: Exchange DIMMs and retest. Replace the memory board if problem persists.
212-Processor Failed, Processor X
Audible Beeps: 1 short
Possible Cause: Processor in slot X failed.
Action: Run Insight Diagnostics ("HP Insight Diagnostics" on page 75) and replace failed components as
indicated.
214-Processor PPM Failed, Module X
Audible Beeps: None
Possible Cause: Indicated PPM failed.
Action: Run Insight Diagnostics ("HP Insight Diagnostics" on page 75) and replace failed components as
indicated.

300 Series
301-Keyboard Error
Audible Beeps: None
Possible Cause: Keyboard failure occurred.
Action:
1. Power down the server, and then reconnect the keyboard.
2. Be sure no keys are depressed or stuck.
3. If the failure reoccurs, replace the keyboard.
301-Keyboard Error or Test Fixture Installed
Audible Beeps: None
Possible Cause: Keyboard failure occurred.
Action:
1. Power down the server, and then reconnect the keyboard.
2. Be sure no keys are depressed or stuck.
3. If the failure reoccurs, replace the keyboard.
303-Keyboard Controller Error
Audible Beeps: None
Possible Cause: System board, keyboard, or mouse controller failure occurred.
Action:
1. Be sure the keyboard and mouse are connected.
CAUTION: Only authorized technicians trained by HP should attempt to remove the system
board. If you believe the system board requires replacement, contact HP Technical Support
("Contacting HP" on page 173) before proceeding.
2. Run Insight Diagnostics ("HP Insight Diagnostics" on page 75) and replace failed components as
indicated.
304-Keyboard or System Unit Error
Audible Beeps: None
Possible Cause: Keyboard, keyboard cable, mouse controller, or system board failure.
Action:
1. Be sure the keyboard and mouse are connected.
CAUTION: Only authorized technicians trained by HP should attempt to remove the system
board. If you believe the system board requires replacement, contact HP Technical Support
("Contacting HP" on page 173) before proceeding.

2. Run Insight Diagnostics ("HP Insight Diagnostics" on page 75) and replace failed components as
indicated.
400 Series
40X-Parallel Port X Address Assignment Conflict
Audible Beeps: 2 short
Possible Cause: Both external and internal ports are assigned to parallel port X.
Action: Run the server setup utility and correct the configuration.
404-Parallel Port Address Conflict Detected...
...A hardware conflict in your system is keeping some system components from working correctly. If you have
recently added new hardware remove it to see if it is the cause of the conflict. Alternatively, use Computer Setup or
your operating system to insure that no conflicts exist.
Audible Beeps: 2 short
Possible Cause: A hardware conflict in the system is preventing the parallel port from working correctly.
Action:
1. If you have recently added new hardware, remove it to see if the hardware is the cause of the
conflict.
2. Run the server setup utility to reassign resources for the parallel port and manually resolve the
resource conflict.
3. Run Insight Diagnostics ("HP Insight Diagnostics" on page 75) and replace failed components as
indicated.
600 Series
601-Diskette Controller Error
Audible Beeps: None
Possible Cause: Diskette controller circuitry failure occurred.
Action:
1. Be sure the diskette drive cables are connected.
2. Replace the diskette drive, the cable, or both.
3. Run Insight Diagnostics ("HP Insight Diagnostics" on page 75) and replace failed components as
indicated.
602-Diskette Boot Record Error
Audible Beeps: None
Possible Cause: The boot sector on the boot disk is corrupt.
Action:
1. Remove the diskette from the diskette drive.

2. Replace the diskette in the drive.
3. Reformat the diskette.
605-Diskette Drive Type Error.
Audible Beeps: 2 short
Possible Cause: Mismatch in drive type occurred.
Action: Run the server setup utility to set the diskette drive type correctly.
611-Primary Floppy Port Address Assignment Conflict
Audible Beeps: 2 short
Possible Cause: A hardware conflict in the system is preventing the diskette drive from operating properly.
Action:
1. Run the server setup utility to configure the diskette drive port address and manually resolve the
conflict.
2. Run Insight Diagnostics ("HP Insight Diagnostics" on page 75) and replace failed components as
indicated.
612-Secondary Floppy Port Address Assignment Conflict
Audible Beeps: 2 short
Possible Cause: A hardware conflict in the system is preventing the diskette drive from operating properly.
Action:
1. Run the server setup utility to configure the diskette drive port address and manually resolve the
conflict.
2. Run Insight Diagnostics ("HP Insight Diagnostics" on page 75) and replace failed components as
indicated.
1100 Series
1151-Com Port 1 Address Assignment Conflict
Audible Beeps: 2 short
Possible Cause: Both external and internal serial ports are assigned to COM X.
Action: Run the server setup utility and correct the configuration.
1600 Series
1609 - The server may have a failed system battery. Some...
...configuration settings may have been lost and restored to defaults. Refer to server documentation for more
information. If you have just replaced the system battery, disregard this message.