HP ML570 - ProLiant - G2 Operating and safety instructions

HP CONFIDENTIAL
Writer: Wendy Wing File Name: a-frnt.doc
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HP ProLiant ML570
Generation 2 Server
Setup and Installation Guide
October 2002 (Second Edition)
Part Number 223960-002

HP CONFIDENTIAL
Writer: Wendy Wing File Name: a-frnt.doc
Codename: Time Bandit Part Number: 223960-002 Last Saved On: 9/10/02 9:43 AM
Microsoft, MS-DOS, Windows, and Windows NT are trademarks of Microsoft Corporation in
the U.S. and other countries.
Intel, Pentium, and Xeon are trademarks of Intel Corporation in the U.S. and/or other
countries.
UnixWare is a trademark of The Open Group in the U.S. and/or other countries.
Hewlett-Packard Company shall not be liable for technical or editorial errors or omissions
contained herein. The information in this document is provided “as is” without warranty of
any kind and is subject to change without notice. The warranties for HP products are set forth
in the express limited warranty statements accompanying such products. Nothing herein
should be construed as constituting an additional warranty.
HP ProLiant ML570 Generation 2 Server Setup and Installation Guide
October 2002 (Second Edition)
Part Number 223960-002

HP ProLiant ML570 Generation 2 Server Setup and Installation Guide iii
HP CONFIDENTIAL
Writer: Wendy Wing File Name: a-frnt.doc
Codename: Time Bandit Part Number: 223960-002 Last Saved On: 9/10/02 9:43 AM
Contents
About This Guide
Audience Assumptions...................................................................................................... xi
Important Safety Information ............................................................................................ xi
Symbols on Equipment ..................................................................................................... xi
Rack Stability .................................................................................................................. xiii
Symbols in Text............................................................................................................... xiii
Related Documents.......................................................................................................... xiv
Getting Help ......................................................................................................................xv
Technical Support .......................................................................................................xv
HP Website .................................................................................................................xv
Authorized Reseller ....................................................................................................xv
Optional Installation Service ........................................................................................... xvi
Reader’s Comments ....................................................................................................... xvii
Chapter 1
Server Features
Overview ......................................................................................................................... 1-1
Standard Features ............................................................................................................ 1-4
Processors ................................................................................................................. 1-4
Memory..................................................................................................................... 1-5
PCI-X Expansion Slots ............................................................................................. 1-5
Embedded Network Interface Controller.................................................................. 1-6
SCSI Support ............................................................................................................ 1-6
System Monitoring ................................................................................................... 1-7
Hot-Plug Fans ........................................................................................................... 1-8
Hot-Plug Power Supplies.......................................................................................... 1-8
Storage Media ........................................................................................................... 1-9

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iv HP ProLiant ML570 Generation 2 Server Setup and Installation Guide
HP CONFIDENTIAL
Writer: Wendy Wing File Name: a-frnt.doc
Codename: Time Bandit Part Number: 223960-002 Last Saved On: 9/10/02 9:43 AM
Video .........................................................................................................................1-9
Server Configuration and Management .........................................................................1-10
Integrated Features ..................................................................................................1-10
Software Tools and Utilities....................................................................................1-12
Warranties......................................................................................................................1-13
Security Features............................................................................................................1-14
Diagnostic Tools ............................................................................................................1-15
Chapter 2
Planning the Server Installation
Optimum Environment ....................................................................................................2-2
Space and Airflow Requirements..............................................................................2-2
Temperature Requirements .......................................................................................2-3
Power Requirements..................................................................................................2-4
Grounding Requirements ..........................................................................................2-5
Rack Planning Resources.................................................................................................2-6
Rack Warnings.................................................................................................................2-7
Server Warnings and Cautions.........................................................................................2-8
Server Shipping Contents ................................................................................................2-9
Chapter 3
Installing Hardware Options
Differences Between the Tower- and Rack-Model Servers.............................................3-4
Chassis Configuration ...............................................................................................3-4
Opening the Front Bezel Door ..................................................................................3-7
Preparing for an Installation.............................................................................................3-8
Powering Down the Server........................................................................................3-8
Locating and Removing the Torx T-15 Tool ............................................................3-9
Removing the Access Panel ....................................................................................3-10
Opening the Hot-Plug Door ....................................................................................3-12
Processors ......................................................................................................................3-14
Installing an Additional Processor ..........................................................................3-15
Upgrading a Processor.............................................................................................3-23
Hot-Plug Fans ................................................................................................................3-33
Memory..........................................................................................................................3-37
Non-Hot-Plug Expansion Boards ..................................................................................3-37
PCI and PCI-X Expansion Boards ..........................................................................3-37
PCI-X Slot Architecture ..........................................................................................3-38

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Embedded NIC ....................................................................................................... 3-40
Installing a Non-Hot-Plug Expansion Board .......................................................... 3-40
Remote Insight Board.................................................................................................... 3-44
Hot-Plug Power Supplies .............................................................................................. 3-48
Internal Storage Areas ................................................................................................... 3-54
Drive Cages............................................................................................................. 3-56
Removable Media Bays .......................................................................................... 3-62
CD-ROM Drive Bay ............................................................................................... 3-68
External Devices............................................................................................................ 3-75
Connecting an External Device using the Internal-to-External
SCSI Cable Assembly............................................................................................. 3-75
Connecting an External Device to an Expansion Board ......................................... 3-77
Chapter 4
PCI-X Technology
PCI and PCI-X Expansion Boards .................................................................................. 4-2
Slot Architecture.............................................................................................................. 4-2
Embedded NIC ................................................................................................................ 4-4
Performance Balancing ................................................................................................... 4-4
Expansion Slot Speed LEDs............................................................................................ 4-6
PCI-X Hot Plug Technology ........................................................................................... 4-7
PCI-X Hot Plug Features .......................................................................................... 4-7
PCI-X Hot Plug Requirements.................................................................................. 4-8
PCI Hot Plug Utility ................................................................................................. 4-9
PCI Hot Plug Button ................................................................................................. 4-9
Expansion Slot LEDs.............................................................................................. 4-10
Performing PCI Hot Plug Operations............................................................................ 4-13
Hot Installing an Expansion Board ......................................................................... 4-14
Hot Removing an Expansion Board ....................................................................... 4-20
PCI Hot Plug Utilities.................................................................................................... 4-22
HP PCI Hot Plug Utility for Windows NT ............................................................. 4-23
Novell NetWare Configuration Manager Console.................................................. 4-24
Chapter 5
Installing the Rack Server
Server Installation Overview........................................................................................... 5-2
Preparing the Rack for Server Installation ...................................................................... 5-3
Measuring with the Template ................................................................................... 5-3

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HP CONFIDENTIAL
Writer: Wendy Wing File Name: a-frnt.doc
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Inserting Cage Nuts into the Rack Frame..................................................................5-6
Installing the Rack Rail Assemblies..........................................................................5-8
Preparing the Server for Rack Installation.....................................................................5-10
Attaching the Server Rails.......................................................................................5-11
Removing the Power Supplies ................................................................................5-12
Attaching the Cable Management Arm Bracket .....................................................5-14
Installing the Server into the Rack.................................................................................5-15
Loading the Server into the Rack Rails...................................................................5-15
Attaching the Cable Management Arm...................................................................5-19
Reinstalling the Power Supplies..............................................................................5-20
Securing the Server in the Rack for Shipping................................................................5-21
Connecting the Power Cord and Peripheral Devices.....................................................5-22
Securing Cables with the Cable Management Arm .......................................................5-24
Securing Server Cables ...........................................................................................5-24
Securing the Power Cord.........................................................................................5-25
Powering Up the Server.................................................................................................5-26
Installing an Operating System......................................................................................5-27
Registering the Server....................................................................................................5-28
Routine Maintenance .....................................................................................................5-29
Chapter 6
Installing the Tower Server
Server Installation Guidelines..........................................................................................6-2
Connecting the AC Power Cord and Peripheral Devices ................................................6-2
Power Cord Guidelines .............................................................................................6-5
Powering Up the Server...................................................................................................6-5
Installing an Operating System........................................................................................6-7
Registering the Server......................................................................................................6-8
Routine Maintenance .......................................................................................................6-8
Chapter 7
Cabling the Server
Internal Cabling Configurations ......................................................................................7-6
Internal Drives and Storage Devices .........................................................................7-6
Remote Insight Lights-Out Edition .........................................................................7-10
Front Panel LED Assembly.....................................................................................7-11
External Cabling Configurations ...................................................................................7-12
External SCSI Hard Drives .....................................................................................7-12

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Writer: Wendy Wing File Name: a-frnt.doc
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External Storage Devices........................................................................................ 7-12
External USB Devices ............................................................................................ 7-15
Rack Cabling Guidelines............................................................................................... 7-16
Routing Cables and Power Cords ........................................................................... 7-17
Chapter 8
Server Configuration and Utilities
ROM-Based Setup Utility ............................................................................................... 8-2
Navigating RBSU ..................................................................................................... 8-2
Saving RBSU Configuration Settings....................................................................... 8-3
Using RBSU ............................................................................................................. 8-3
Configuring Advanced Memory Protection............................................................ 8-11
Saving RBSU Configuration Settings for Multiple Server Replication.................. 8-11
Redundant ROM Support.............................................................................................. 8-11
Switching to the Backup ROM through the ROM-Based Setup Utility ................. 8-12
Accessing Redundant ROM using the System Maintenance Switch...................... 8-13
Flashing the System ROM............................................................................................. 8-13
Upgrading the System ROM using the ROMPaq Utility........................................ 8-14
Remote ROM Flash ................................................................................................ 8-14
ROM Legacy USB Support........................................................................................... 8-15
SmartStart Software CD ................................................................................................ 8-16
SmartStart Diskette Builder........................................................................................... 8-16
SmartStart Scripting Toolkit.......................................................................................... 8-17
Insight Manager 7.......................................................................................................... 8-18
Diagnostics Utility......................................................................................................... 8-19
Automatic Server Recovery-2 ....................................................................................... 8-19
Integrated Management Log.......................................................................................... 8-20
Viewing the Log ..................................................................................................... 8-20
Multi-Initiator Configuration Utility ............................................................................. 8-22
Appendix A
Regulatory Compliance Notices
Regulatory Compliance Identification Numbers............................................................ A-1
Federal Communications Commission Notice ............................................................... A-1
Class A Equipment .................................................................................................. A-2
Class B Equipment................................................................................................... A-2
Declaration of Conformity for Products Marked with the
FCC Logo – United States Only .............................................................................. A-3

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Modifications ........................................................................................................... A-4
Cables ....................................................................................................................... A-4
Mouse Compliance Statement.................................................................................. A-4
Canadian Notice (Avis Canadien) .................................................................................. A-4
Class A Equipment...................................................................................................A-4
Class B Equipment ................................................................................................... A-4
European Union Notice ..................................................................................................A-5
Japanese Notice............................................................................................................... A-5
BSMI Notice ..................................................................................................................A-6
Laser Devices.................................................................................................................. A-6
Laser Safety Warnings .............................................................................................A-6
Compliance with CDRH Regulations ...................................................................... A-6
Compliance with International Regulations ............................................................. A-7
Laser Product Label.................................................................................................. A-7
Laser Information ..................................................................................................... A-7
Battery Replacement Notice ........................................................................................... A-7
Power Cords....................................................................................................................A-8
Appendix B
Electrostatic Discharge
Preventing Electrostatic Damage.................................................................................... B-1
Grounding Methods ........................................................................................................ B-2
Appendix C
System LEDs and Switches
System LEDs .................................................................................................................. C-1
Front Panel LEDs ..................................................................................................... C-2
System Board LEDs ................................................................................................. C-4
Memory Board LEDs and Icons............................................................................... C-5
Expansion Slot LEDs ............................................................................................... C-5
Expansion Slot Speed LEDs..................................................................................... C-8
Hot-Plug Power Supply LEDs ................................................................................. C-9
Hot-Plug Fan LEDs................................................................................................ C-10
Embedded NIC Connector Activity LEDs............................................................. C-11
Rear Unit Identification LED and Button .............................................................. C-12
Hot-Plug Hard Drive LEDs.................................................................................... C-13
System LEDs and Internal Health LED Status Combinations ............................... C-15
System Board Switches ................................................................................................ C-17

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HP ProLiant ML570 Generation 2 Server Setup and Installation Guide ix
HP CONFIDENTIAL
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System Maintenance Switch ...................................................................................C-18
Non-Maskable Interrupt Switch..............................................................................C-19
System Configuration Settings......................................................................................C-19
Appendix D
Troubleshooting
When the Server Does Not Start .................................................................................... D-3
Diagnostic Steps ............................................................................................................. D-5
Problems After Initial Boot .......................................................................................... D-11
ROMPaq Disaster Recovery......................................................................................... D-14
Other Information Resources ....................................................................................... D-15
Appendix E
Server Specifications
Appendix F
System Battery
System Board Battery Replacement................................................................................ F-1
Index

HP ProLiant ML570 Generation 2 Server Setup and Installation Guide xi
HP CONFIDENTIAL
Writer: Wendy Wing File Name: a-frnt.doc
Codename: Time Bandit Part Number: 223960-002 Last Saved On: 8/29/02 1:07 PM
About This Guide
This guide provides provides step-by-step instructions for installation and reference
information for operation, troubleshooting, and future upgrades for the HP ProLiant
ML570 Generation 2 server.
Audience Assumptions
This guide is intended for IT administrators and technicians who are setting up and
installing ProLiant ML570 Generation 2 servers. The guide assumes readers have a
working knowledge of standard computer hardware, software, operating systems, and
server installation equipment and procedures. Readers must also understand standard
computer industry terminology and safety procedures regarding moving and working
with heavy, electronic equipment.
Important Safety Information
Before installing this product, read the Important Safety Information document
included with the server.
Symbols on Equipment
The following symbols may be placed on equipment to indicate the presence of
potentially hazardous conditions.

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WARNING: This symbol, in conjunction with any of the following symbols,
indicates the presence of a potential hazard. The potential for injury exists if
warnings are not observed. Consult your documentation for specific details.
This symbol indicates the presence of hazardous energy circuits or electric
shock hazards. Refer all servicing to qualified personnel.
WARNING: To reduce the risk of injury from electric shock hazards, do not
open this enclosure. Refer all maintenance, upgrades, and servicing to
qualified personnel.
This symbol indicates the presence of electric shock hazards. The area
contains no user or field serviceable parts. Do not open for any reason.
WARNING: To reduce the risk of injury from electric shock hazards, do not
open this enclosure
This symbol on an RJ-45 receptacle indicates a network interface connection.
WARNING: To reduce the risk of electric shock, fire, or damage to the
equipment, do not plug telephone or telecommunications connectors into this
receptacle.
This symbol indicates the presence of a hot surface or hot component. If this
surface is contacted, the potential for injury exists.
WARNING: To reduce the risk of injury from a hot component, allow the
surface to cool before touching.
These symbols, on power supplies or systems, indicate that the
equipment is supplied by multiple sources of power.
WARNING: To reduce the risk of injury from electric shock,
remove all power cords to completely disconnect power from the
system.
Weight in kg
Weight in lb
This symbol indicates that the component exceeds the recommended
weight for one individual to handle safely.
WARNING: To reduce the risk of personal injury or damage to the
equipment, observe local occupational health and safety requirements
and guidelines for manual material handling.

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Rack Stability
WARNING: To reduce the risk of personal injury or damage to the equipment,
be sure that:
• The leveling jacks are extended to the floor.
• The full weight of the rack rests on the leveling jacks.
• The stabilizing feet are attached to the rack if it is a single-rack installation.
• The racks are coupled together in multiple-rack installations.
• Only one component is extended at a time. A rack may become unstable if
more than one component is extended for any reason.
Symbols in Text
These symbols may be found in the text of this guide. They have the following
meanings.
WARNING: Text set off in this manner indicates that failure to follow directions
in the warning could result in bodily harm or loss of life.
CAUTION: Text set off in this manner indicates that failure to follow directions could
result in damage to equipment or loss of information.
IMPORTANT: Text set off in this manner presents essential information to explain a concept
or complete a task.
NOTE: Text set off in this manner presents additional information to emphasize or supplement
important points of the main text.

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Related Documents
For additional information on the topics covered in this guide, refer to the following
documentation:
• The hardware installation and configuration poster that ships with the server
• The hardware installation and configuration labels located on the inside of the
access panel of the server
• The installation documentation that ship with option kits
• The Documentation CD, which includes the following resources:
—Servers Troubleshooting Guide
—Remote Insight Lights-Out Edition User Guide
—ROM-Based Setup Utility Guide
—PCI Hot Plug Administration Guide
—Memory installation guide
—A link to the maintenance and service guide
—Advanced Memory Protection Multimedia Demo

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Getting Help
If you have a problem and have exhausted the information in this guide, you can get
further information and other help in the following locations.
Technical Support
In North America, call the HP Technical Support Phone Center at 1-800-652-6672.
This service is available 24 hours a day, 7 days a week. For continuous quality
improvement, calls may be recorded or monitored. Outside North America, call the
nearest HP Technical Support Phone Center. Telephone numbers for worldwide
Technical Support Centers are listed on the HP website, www.hp.com.
Be sure to have the following information available before you call HP:
• Technical support registration number (if applicable)
• Product serial number
• Product model name and number
• Applicable error messages
• Add-on boards or hardware
• Third-party hardware or software
• Operating system type and revision level
HP Website
The HP website has information on this product as well as the latest drivers and flash
ROM images. You can access the HP website at www.hp.com.
Authorized Reseller
For the name of your nearest authorized reseller:
• In the United States, call 1-800-345-1518.

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• In Canada, call 1-800-263-5868.
• Elsewhere, see the HP website for locations and telephone numbers.
Optional Installation Service
You may choose to have HP install your system. The installation service can be
purchased as a CarePaq packaged service or as a customized service agreement to
meet your specific requirements. Some of the CarePaq services are as follows:
• CarePaq Installation Services for Hardware
• CarePaq Hardware and Operating System Installation for ProLiant Servers
• CarePaq Installation and Start-up Services for Microsoft Windows 2000 and
Windows NT operating systems
• CarePaq Installation, Start-up, and Migration Services for the Novell NetWare
operating system
• CarePaq Installation and Start-up Services for Insight Manager
Visit the HP website for detailed descriptions of these CarePaq services. This method
helps ensure top performance from the start and is especially valuable for
business-critical environments.
This optional hardware installation service is available in all countries where HP has
a direct or indirect service presence. Service may be ordered from and directly
provided by an HP authorized service reseller or, in the United States only, service
may be ordered by calling 1-800-652-6672. In the United States, HP makes all of the
arrangements to have the system installed by qualified guaranteed service providers.
For U.S. ordering information, refer to
www.compaq.com/services/carepaq/us/install
For worldwide ordering information, refer to
www.compaq.com/services/carepaq/install

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Reader’s Comments
HP welcomes your comments on this guide. Please send your comments and
suggestions by e-mail to [email protected].

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1
Server Features
This server is the industry’s best-in-class 4-way server, featuring hot-plug memory,
maximum performance, and seamless and dynamic expansion to scale into a data
center environment. This server offers quad-processing capability using Intel Xeon
MP processors, maximum memory capacity of 32-GB DDR SDRAM, 400-MHz
system bus, internal storage of up to 1 TB using 14 x 1-inch hot-plug hard drives, and
up to seven high-performance (100 MHz/64 bit) PCI-X expansion slots. Additionally,
this server offers easy set-up, deployment, and maintenance with an aesthetic design
and HP’s industry-leading Intelligent Manageability. High availability features,
including Advanced Memory Protection technology and hot-plug components,
guarantee maximum uptime for mission-critical applications.
Overview
The following features deliver superior 4-way performance on all ProLiant ML570
Generation 2 Servers:
• 4-way Intel Xeon MP processors with Hyper-Threading technology
• 400-MHz system bus
• 2-way interleaved PC 1600 ECC DDR SDRAM
• Four 64-bit, 100-MHz, peered PCI-X buses

Server Features
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This server offers a highly scalable environment with the following expansion
capabilities:
• Memory expansion
• 16 media bays
• 7 PCI-X slots (4 hot-plug slots)
• Embedded RJ-45 10/100 Autosensing Ethernet Network Interface Controller
(NIC) with Wake On LAN (WOL) support and Preboot eXecution Environment
(PXE) support
Key redundancy and hot-plug features create a high availability environment, with:
• Advanced Memory Protection technology, including online spare, single-board
mirrored, and hot-plug mirrored memory
• Redundant hot-plug fans
• Redundant hot-plug power supplies
• PCI-X Hot Plug
• Redundant ROM
• Optional redundant NIC
This server also features management and configuration tools that are the hallmark of
HP ProLiant servers:
• SmartStart utility
• SmartStart scripting
• ROM-Based Setup Utility (RBSU)
• Preboot eXecution Environment (PXE)
• Insight Manager 7 compatibility
• Remote Insight Lights-Out support
• Automatic Server Recovery-2 (ASR-2)

Server Features
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• Integrated Management Log (IML)
• Pre-Failure Warranty on hard drives, processors, and memory
This server ships in either a tower or rack-mountable configuration.
Figure 1-1 shows the tower model of the server.
Figure 1-1: ProLiant ML570 Generation 2 tower-model
server
NOTE: A tower-model server can convert into a rack-model server using the tower-to-rack
conversion kit.

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Figure 1-2 shows the rack model of the ProLiant ML570 Generation 2 server.
Figure 1-2: ProLiant ML570 Generation 2 rack-model
server
NOTE: A rack-model server can convert into a tower-model server using the rack-to-tower
conversion kit.
Standard Features
The following features are standard on all ProLiant ML570 Generation 2 server
models, unless otherwise noted.
Processors
The server supports up to four Intel Xeon MP processors.