HP T5700 - compaq thin client Reference manual

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Creating and Restoring Images on the HP Compaq Thin Client
t57x0 with Altiris Deployment Server
Abstract .......................................................................................................2
Introduction ..................................................................................................2
Prerequisites ...........................................................................................2
Creating an Altiris Backup Image on the t57x0 ................................................ 3
Creating an Altiris backup image remotely using Deployment Server ............ 3
Creating an Altiris Backup Image Locally .................................................. 4
Restoring an Altiris Backup Image on the t57x0 ............................................... 4
Restoring an Altiris Backup Image Remotely Using Deployment Server .......... 4
Restoring an Altiris Backup Image Locally ................................................. 5

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Abstract
This paper provides instructions for imaging the HP Compaq Thin Client t5700 and t5710.
Introduction
Imaging an HP Compaq Thin Client t5700 or t5710 with Altiris RapiDeploy is a process similar to imag-
ing a PC, but with a few limitations and advisories. Conflicts with the write filter partition and current
imaging technology can cause problems if not handled correctly. This document will explain in more
detail these limitations and the correct procedures for imaging the t5700/t57x0 with customer-modified
Altiris images and the Hewlett-Packard factory images.
Prerequisites
There are two methods to either create or restore an image to the HP Compaq Thin Client t5700/t57x0.
Both methods require a DOS boot environment with a network drive mapped to the express share of the
deployment server and the image filestore. It is recommended that users change the boot order on all thin
clients to either network or PXE boot as the first device. This can be done locally through the BIOS setup or
remotely by script execution of the HP Compaq Thin Client Boot Order Change Utility through Altiris
Deployment Server. The HP Compaq Thin Client Boot Order Change Utility can be found at http://
www.hp.com.
NOTE: ROM version 1.05 or higher is required in order for the boot-order utility to work.
The second option, installing an Altiris BootWorks Partition on the drive, is designed for older machines
that do not support PXE or for a network that does not have a DHCP PXE environment. BootWorks can be
installed via Altiris Deployment Server or locally on the thin client. Refer to the Altiris Deployment Server
User's Guide for more information on BootWorks.

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Creating an Altiris Backup Image on the t57x0
The enhanced write filter (EWF) that is included with the image on the thin client is built into a very small
RAW formatted partition on the hard drive. Altiris Deployment Server features "Create a Quick Disk
Image" and "Distribute a Disk Image" options. These options can be accessed by right-clicking on the
thin client(s) to be managed. Do not use these options unless the EWF on the managed thin client(s) has
been disabled. If the EWF is not disabled during the create image process or distribute a disk image pro-
cess, the Aclient post-image configuration tasks will not be written to the hard drive when the image is
restored. This will cause a reboot loop on the thin client. Altiris Deployment Solution comes with sample
scripts for executing jobs and tasks on HP Thin Clients. Jobs for creating and distributing disk images
which properly handle the EWF partition can be found in the Jobs pane under the heading HP Thin Cli-
ents. These can also be created manually using the following steps.
Creating an Altiris backup image remotely using Deployment Server
To create an Altiris backup image remotely using Altiris Deployment Server, complete the following steps:
1. After modifying the image as desired, on the Deployment Server Console, right-click in the Jobs win-
dow and select New Job.
2. Name the Job with a descriptive name that can be easily remembered, such as "Create Backup
Image of the HP t57x0."
3. Select Add > Run Script in the upper right corner of the job window.
4. Type ewfmgr c: -disable in the Run this Script window and click the Run this script in Windows button.
Click Finish.
5. Select Add > Create Disk Image.
6. Select a location for the image to be stored and a unique name for the image file and click Finish.
NOTE: The default location is c:\Program files\Altiris\Express\Deployment Server\Images.
7. In the upper right corner of the Job Detail window select Add > Run Script.
8. Type ewfmgr c: -enable in the Run this Script window and click the Run this script in Windows button.
Click Finish.
9. Select Add > Power Control.
10. Click Restart and Force applications to close without a message.Click Finish.
11. Drag-and-drop this newly created backup job to the selected machine. A Schedule Computer Job
screen appears with the following three options:
•DoNotSchedule
• Run this Job Immediately
•Schedulethisjob
12. Select an option and click OK.

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Creating an Altiris Backup Image Locally
To create an Altiris backup image locally, perform the following steps:
1. Disable the EWF on the thin client by running the XPEmbedded Sample job provided for disabling
the EWF from the Deployment Server Console or by running the command ewfmgr c: -disable on the
machine under an account with Administrative privileges.
2. Reboot the HP Compaq Thin Client t5700 and press F12 when the HP logo is displayed during sys-
tem restart.
3. Modify the image on the HP Compaq Thin Client t5700 as desired.
4. Press F8 when prompted and select Altiris Managed PC.
5. Press Esc to exit the BootWorks process at the F2 for Diagnostics Mode prompt.
6. Type Rdeploy.
7. Click Create an Image File, then click Next.
8. Select a location for the image to be stored and a unique name for the file.
9. Click Next.
NOTE: Do not make any changes to the partition sizes or locations on the following screen.
10. Click Finish.
11. When the imaging is complete, restart the thin client.
Restoring an Altiris Backup Image on the t57x0
An Altiris Backup Image can be restored remotely using Altiris Deployment Server or locally by invoking
RDeploy.EXE. The following sections provide instructions for both methods.
Restoring an Altiris Backup Image Remotely Using Deployment Server
To restore an Altiris backup image remotely using Deployment Server, complete the following steps:
1. On the Deployment Server Console, right-click in the Jobs window and select New Job.
2. Name the Job with a descriptive name that can be easily remembered, such as "Restore Backup
Image of the HP t57x0."
3. In the upper right corner of the Job Detail window, click Add > Run Script.
4. Type ewfmgr c: -disable in the Run this Script window and click the Run this script in Windows button.
Click Finish.
5. Click Add > Distribute Disk Image.
6. Select a backup image to be restored and click Finish.
7. In the upper right corner of the Job Detail window, click Add > Run Script.
8. Type ewfmgr c: -enable in the Run this Script window and click the Run this script in Windows
button. Click Finish.

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9. Click Add > Power Control.
10. Click Restart and Force applications to close without a message.Click Finish.
11. Drag-and-drop this newly created backup job to the selected machine. A Schedule Computer Job
screen appears with the following three options:
•Do Not Schedule
•Run this Job Immediately
•Schedule this job
12. Select an option and click OK.
Restoring an Altiris Backup Image Locally
To restore an Altiris backup image locally, complete the following steps:
1. Disable the EWF on the thin client by running the XPEmbedded Sample job provided for disabling
the EWF from the Deployment Server Console or by running the command ewfmgr c: -disable on the
machine under an account with Administrative privileges.
2. Reboot the HP Compaq Thin Client t5700 and press F12 when the HP logo is displayed during sys-
tem restart.
3. Press F8 when prompted and select Altiris Managed PC.
4. Press Esc to exit out of the BootWorks process at the F2 for Diagnostics Mode prompt.
5. Type Rdeploy.
6. Click Restore an Image File, then click Next.
7. Select an image to be restored and click Next.
8. On the following screen make any modification to the post-configuration settings desired and click
Next.
NOTE: Do not make any changes to the partition sizes or locations on the following screen.
9. Click Finish.
10. When the imaging is complete the machine may be rebooted into production.
© 2004 Microsoft, MS-DOS, Windows, and Windows NT are trademarks of Microsoft
Corporation in the U.S. and other countries.© 2004 Hewlett-Packard Development
Company , L.P.The information in this document is subject to change without notice.The only
warranties for HP products and services are set forth in the express warranty statements
accompanying such products and services. Nothing herein should be construed as
constituting an additional warranty. HP shall not be liable for technical or editorial errors or
omissions contained herein.
339993-002, 11/2004