HP Service and Support
HP Warranty
The HP StorageWorks 1/8 G2 Tape Autoloader
includes 1-year, next business day, parts exchange.
For more information about HP’s Global Limited
Warranty and Technical Support, visit:
www.hp.com/products/storageworks/warranty
HP Care Pack services
HP Care Pack Services offer upgraded service levels to
extend and expand your standard product warranty
with easy-to-buy, easy-to-use support packages that
help you make the most of your hardware and
software investments. They let you choose the support
levels that meet your business requirements, from basic
to mission critical. They help you contain total cost of
ownership.
HP Care Pack warranty extensions can be purchased
along with HP products to cost-effectively upgrade or
extend your warranty. For many products, post-
warranty HP Care Pack Services are available when
your original warranty has expired. For more
information on these services, contact your local HP
representative, authorized HP business partner, or visit:
www.hp.com/go/storage/carepacks
Additional HP support services
HP Services provides a broad spectrum of services to
commercial and enterprise customers, including
performance and availability services such as
proactive mission-critical services, as well as support
management services for deployment of the entire IT
infrastructure, including HP and multi-vendor
environments.
For more information on these services, contact your
HP representative, authorized HP business partner or
visit: www.hp.com/hps/storage
Education services
HP offers a variety of training methods to fit your needs
including traditional instructor-led courses at one of our
120 training centers worldwide, onsite training
customized to your needs, in your facility, or even
Remotely Assisted Instruction Learning that combines
the best of traditional classroom training (including its
live instructor and labs) with the best of online training
(no traveling required). And if you like learning on
your own schedule, at your own pace, make use of e-
learning opportunities on the award-winning HP IT
Resource Center, a “learning community” with
extensive on-demand resources that can be accessed
24x7. For more information on these services, contact
your HP representative, authorized HP business
partner, or visit: http://education.hp.com/curr-
storsan.htm
Financial services
HP Financial Services provides innovative financing
and financial asset management programs to help
customers cost-effectively acquire, manage, and
ultimately retire their HP solutions. For more
information on these services, please contact your
HP representative or visit:
ww.hp.com/go/hpfinancialservices
5697-6306, May 2008
To learn more, visit www.hp.com
© 2008 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change
without notice. The only warranties for HP products and services are set forth in the express warranty statements
accompanying such products and services. Nothing herein should be construed as constituting an additional
warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.
