HP SureStore 4115w User manual

HP SureStore DLT Tape Library
User’s Guide
Models 4115w/4215w,
7115w/7215w
Part Number C5173-90000
Edition 4
September 1998
Printed in United States
© Copyright 1998 Hewlett-Packard Company

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Notices
This document contains information that is protected by copyright. All rights are
reserved. No part of this document may be photocopied, reproduced, or translated
into another language without the prior written consent of Hewlett-Packard
Company. The information contained in this document is subject to change without
notice.
Hewlett-Packard makes no warranty of any kind with regard to this printed material,
including, but not limited to, the implied warranties of merchantability and fitness
for a particular purpose. Hewlett-Packard shall not be liable for errors contained
herein or for incidental or consequential damages in connection with the furnishing,
performance, or use of this material.
See Appendix B for important safety and regulatory information.
Printing History
New editions of this manual incorporate all material updated since the previous
edition. The manual printing date and part number indicate the current edition. The
printing date changes when a new edition is printed. (Minor corrections and updates
incorporated at reprint do not cause this date to change.)
September, 1997 Edition 1
November, 1997 Edition 2
February, 1998 Edition 3 (TapeAlert and TapeAssure added)
September 1998 Edition 4 (Enhancements added)

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In This Book
This book is a guide for setting up and operating your tape library. It is organized as
follows:
Chapter 1 Installing your library; moving or shipping the library.
Chapter 2 Choosing and using digital linear tape cartridges.
Chapter 3 Operating the tape drive.
Appendix A Ordering supplies and accessories; locating HP sales and
support offices.
Appendix B Safety and regulatory information.
Appendix C TapeAlert messages.
Glossary Terms related to digital linear tape storage products.

iv
Typographical Conventions
This manual uses the following typographical conventions:
NOTE Notes provide information that can be helpful in understanding the
operation of the product.
CAUTION Cautions call attention to an operating procedure or practice that could
result in damage to the product if not correctly performed. Donotproceed
beyond this box until you fully understand and meet the indicated
conditions.
WARNING Warnings call attention to a procedure or practice that could result in personal
injury if not correctly performed. Do not proceed beyond this box until you fully
understand and meet the indicated conditions.
This warning symbol on a product label indicates that personal injury could
result if the product is used improperly, and that more detailed information is
given in the installation and/or user manuals.
Font Used for
Italics Document titles and statements that need to be
emphasized.
COMPUTER OUTPUT Information displayed in the control panel or
screen menu items that you can select.
KEYCAP TEXT Keys on the library control panel.

Contents
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Table of Contents
1. Installing the Tape Library
Installation Overview ..................................................................... 1-2
Step 1: Choose a Location ............................................................. 1-3
Step 2: Unpack the Library ............................................................ 1-4
Required Components ................................................................. 1-4
Additional Components Provided ............................................... 1-5
Tape Library Rear Panel ............................................................. 1-6
Step 3: Install the Host SCSI Card(s) ............................................ 1-7
Step 4: Mount the Library in a Rack (optional) ............................. 1-8
Safety Precautions ....................................................................... 1-8
Tools and Components ............................................................... 1-9
Mounting the Library ................................................................ 1-10
Attach the Mounting Brackets ............................................... 1-10
Attach the Rack Slides to the Rack ........................................ 1-12
Place the Library in the Rack ................................................. 1-17
Step 5: Set the SCSI Interface Mode Switch ............................... 1-20
Step 6: Connect Library to Host .................................................. 1-23
Routing SCSI and Power Cables on Rack Mounted Libraries .1-23
Step 7: Power On the System ...................................................... 1-27
Install Backup Software ............................................................ 1-27
Verify Installation With TapeAssure ........................................ 1-27
Moving or Shipping the Library .................................................. 1-28
2. Using Tape Cartridges
Tape Cartridge Overview ............................................................... 2-2

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Contents
Choosing Tape Cartridges ............................................................. 2-3
Labeling Tape Cartridges ............................................................... 2-4
Labeling Bulk Load Magazines ..................................................... 2-5
Drive Cleaning Messages .............................................................. 2-6
Write-Protecting Tape Cartridges .................................................. 2-8
Maintaining Tape Cartridges ......................................................... 2-9
3. Operating the Library
Overview ........................................................................................ 3-2
Operating the Control Panel .......................................................... 3-3
Understanding Display Window Messages ................................... 3-4
Drive Status .................................................................................3-4
Status Indicators ....................................................................... 3-4
Activity Indicators ................................................................... 3-5
Control Panel Options ................................................................. 3-6
First Level Options .................................................................. 3-6
Second Level Options .............................................................. 3-7
Control Panel Menu Tree ............................................................ 3-8
Entering the Administration Menu Password ............................... 3-9
Setting a New Administration Menu Password ........................... 3-10
Setting and Viewing SCSI IDs .................................................... 3-11
Setting SCSI IDs ....................................................................... 3-12
Interpreting SCSI Bus Status Indicator LEDs ....................... 3-14
Viewing Current SCSI Address Settings .................................. 3-14
Loading Tape Cartridges Into the Library ................................... 3-15

Contents
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Table of Contents
Inserting/Removing Cartridges with Software ......................... 3-15
Keeping Cartridges in the Magazine ........................................ 3-15
Loading Tapes ........................................................................... 3-16
Removing Tape Cartridges from the Library ............................. 3-19
Viewing Cartridge Bar Code Labels ............................................ 3-22
Cleaning the Library Tape Drives ............................................... 3-23
Setting Configuration Options ..................................................... 3-25
Retrieving Performance Information ........................................... 3-28
Running an Internal Test .............................................................. 3-33
Using Online Drive Replacement ................................................ 3-37
Troubleshooting ........................................................................... 3-39
A. Supplies and Customer Support
Overview ....................................................................................... A-2
Supplies and Accessories .............................................................. A-3
Hewlett-Packard Customer Support ............................................. A-6
HP FIRST/QUICK FAX Faxback Services .............................. A-6
Asia-Pacific ............................................................................. A-7
Europe ..................................................................................... A-8
North and South America (includes Canada) ......................... A-8
Other Countries ....................................................................... A-8
Electronic Support Services ....................................................... A-9
On-line Service Providers ....................................................... A-9
Hewlett-Packard Web Site ...................................................... A-9
Customer Support Centers ....................................................... A-10

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Contents
North and South America (includes Canada) ....................... A-10
European Customer Support Centers .................................... A-10
Asia-Pacific ........................................................................... A-11
Elsewhere .............................................................................. A-11
Telephone Support After Warranty ......................................... A-12
Before Calling ....................................................................... A-12
US and Canada ...................................................................... A-12
Europe ................................................................................... A-12
Elsewhere .............................................................................. A-12
HP Reseller Locator Numbers .............................................. A-12
B. Safety and Regulatory Information
Overview ........................................................................................B-2
Safety Information .........................................................................B-3
Laser Safety ................................................................................B-3
CDRH Regulations (USA Only) ................................................B-3
Regulatory Information ..................................................................B-4
Declaration of Conformity ..........................................................B-5
United Kingdom Telecommunications Act 1984 .......................B-6
Herstellerbescheinigung ..............................................................B-6
English Translation of German Sound Emission Directive .....B-6
Turvallisuusyhteenveto ...............................................................B-7
English Translation of Finnish Regulatory Information ..........B-8
Japanese VCCI Statement ...........................................................B-9
English Translation of Japanese VCCI Statement ...................B-9

Contents
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Table of Contents
C. TapeAlert Messages
Overview ........................................................................................C-2
TapeAlert Messages and Descriptions ...........................................C-3

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Contents