HP SureStore 4115w User manual

HP SureStore DLT Tape Library
User’s Guide
Models 4115w/4215w,
7115w/7215w
Part Number C5173-90000
Edition 4
September 1998
Printed in United States
© Copyright 1998 Hewlett-Packard Company

ii
Notices
This document contains information that is protected by copyright. All rights are
reserved. No part of this document may be photocopied, reproduced, or translated
into another language without the prior written consent of Hewlett-Packard
Company. The information contained in this document is subject to change without
notice.
Hewlett-Packard makes no warranty of any kind with regard to this printed material,
including, but not limited to, the implied warranties of merchantability and fitness
for a particular purpose. Hewlett-Packard shall not be liable for errors contained
herein or for incidental or consequential damages in connection with the furnishing,
performance, or use of this material.
See Appendix B for important safety and regulatory information.
Printing History
New editions of this manual incorporate all material updated since the previous
edition. The manual printing date and part number indicate the current edition. The
printing date changes when a new edition is printed. (Minor corrections and updates
incorporated at reprint do not cause this date to change.)
September, 1997 Edition 1
November, 1997 Edition 2
February, 1998 Edition 3 (TapeAlert and TapeAssure added)
September 1998 Edition 4 (Enhancements added)

iii
In This Book
This book is a guide for setting up and operating your tape library. It is organized as
follows:
Chapter 1 Installing your library; moving or shipping the library.
Chapter 2 Choosing and using digital linear tape cartridges.
Chapter 3 Operating the tape drive.
Appendix A Ordering supplies and accessories; locating HP sales and
support offices.
Appendix B Safety and regulatory information.
Appendix C TapeAlert messages.
Glossary Terms related to digital linear tape storage products.

iv
Typographical Conventions
This manual uses the following typographical conventions:
NOTE Notes provide information that can be helpful in understanding the
operation of the product.
CAUTION Cautions call attention to an operating procedure or practice that could
result in damage to the product if not correctly performed. Donotproceed
beyond this box until you fully understand and meet the indicated
conditions.
WARNING Warnings call attention to a procedure or practice that could result in personal
injury if not correctly performed. Do not proceed beyond this box until you fully
understand and meet the indicated conditions.
This warning symbol on a product label indicates that personal injury could
result if the product is used improperly, and that more detailed information is
given in the installation and/or user manuals.
Font Used for
Italics Document titles and statements that need to be
emphasized.
COMPUTER OUTPUT Information displayed in the control panel or
screen menu items that you can select.
KEYCAP TEXT Keys on the library control panel.

Contents
v
Table of Contents
1. Installing the Tape Library
Installation Overview ..................................................................... 1-2
Step 1: Choose a Location ............................................................. 1-3
Step 2: Unpack the Library ............................................................ 1-4
Required Components ................................................................. 1-4
Additional Components Provided ............................................... 1-5
Tape Library Rear Panel ............................................................. 1-6
Step 3: Install the Host SCSI Card(s) ............................................ 1-7
Step 4: Mount the Library in a Rack (optional) ............................. 1-8
Safety Precautions ....................................................................... 1-8
Tools and Components ............................................................... 1-9
Mounting the Library ................................................................ 1-10
Attach the Mounting Brackets ............................................... 1-10
Attach the Rack Slides to the Rack ........................................ 1-12
Place the Library in the Rack ................................................. 1-17
Step 5: Set the SCSI Interface Mode Switch ............................... 1-20
Step 6: Connect Library to Host .................................................. 1-23
Routing SCSI and Power Cables on Rack Mounted Libraries .1-23
Step 7: Power On the System ...................................................... 1-27
Install Backup Software ............................................................ 1-27
Verify Installation With TapeAssure ........................................ 1-27
Moving or Shipping the Library .................................................. 1-28
2. Using Tape Cartridges
Tape Cartridge Overview ............................................................... 2-2

vi
Contents
Choosing Tape Cartridges ............................................................. 2-3
Labeling Tape Cartridges ............................................................... 2-4
Labeling Bulk Load Magazines ..................................................... 2-5
Drive Cleaning Messages .............................................................. 2-6
Write-Protecting Tape Cartridges .................................................. 2-8
Maintaining Tape Cartridges ......................................................... 2-9
3. Operating the Library
Overview ........................................................................................ 3-2
Operating the Control Panel .......................................................... 3-3
Understanding Display Window Messages ................................... 3-4
Drive Status .................................................................................3-4
Status Indicators ....................................................................... 3-4
Activity Indicators ................................................................... 3-5
Control Panel Options ................................................................. 3-6
First Level Options .................................................................. 3-6
Second Level Options .............................................................. 3-7
Control Panel Menu Tree ............................................................ 3-8
Entering the Administration Menu Password ............................... 3-9
Setting a New Administration Menu Password ........................... 3-10
Setting and Viewing SCSI IDs .................................................... 3-11
Setting SCSI IDs ....................................................................... 3-12
Interpreting SCSI Bus Status Indicator LEDs ....................... 3-14
Viewing Current SCSI Address Settings .................................. 3-14
Loading Tape Cartridges Into the Library ................................... 3-15

Contents
vii
Table of Contents
Inserting/Removing Cartridges with Software ......................... 3-15
Keeping Cartridges in the Magazine ........................................ 3-15
Loading Tapes ........................................................................... 3-16
Removing Tape Cartridges from the Library ............................. 3-19
Viewing Cartridge Bar Code Labels ............................................ 3-22
Cleaning the Library Tape Drives ............................................... 3-23
Setting Configuration Options ..................................................... 3-25
Retrieving Performance Information ........................................... 3-28
Running an Internal Test .............................................................. 3-33
Using Online Drive Replacement ................................................ 3-37
Troubleshooting ........................................................................... 3-39
A. Supplies and Customer Support
Overview ....................................................................................... A-2
Supplies and Accessories .............................................................. A-3
Hewlett-Packard Customer Support ............................................. A-6
HP FIRST/QUICK FAX Faxback Services .............................. A-6
Asia-Pacific ............................................................................. A-7
Europe ..................................................................................... A-8
North and South America (includes Canada) ......................... A-8
Other Countries ....................................................................... A-8
Electronic Support Services ....................................................... A-9
On-line Service Providers ....................................................... A-9
Hewlett-Packard Web Site ...................................................... A-9
Customer Support Centers ....................................................... A-10

viii
Contents
North and South America (includes Canada) ....................... A-10
European Customer Support Centers .................................... A-10
Asia-Pacific ........................................................................... A-11
Elsewhere .............................................................................. A-11
Telephone Support After Warranty ......................................... A-12
Before Calling ....................................................................... A-12
US and Canada ...................................................................... A-12
Europe ................................................................................... A-12
Elsewhere .............................................................................. A-12
HP Reseller Locator Numbers .............................................. A-12
B. Safety and Regulatory Information
Overview ........................................................................................B-2
Safety Information .........................................................................B-3
Laser Safety ................................................................................B-3
CDRH Regulations (USA Only) ................................................B-3
Regulatory Information ..................................................................B-4
Declaration of Conformity ..........................................................B-5
United Kingdom Telecommunications Act 1984 .......................B-6
Herstellerbescheinigung ..............................................................B-6
English Translation of German Sound Emission Directive .....B-6
Turvallisuusyhteenveto ...............................................................B-7
English Translation of Finnish Regulatory Information ..........B-8
Japanese VCCI Statement ...........................................................B-9
English Translation of Japanese VCCI Statement ...................B-9

Contents
ix
Table of Contents
C. TapeAlert Messages
Overview ........................................................................................C-2
TapeAlert Messages and Descriptions ...........................................C-3

x
Contents

Figures
xi
Table of Figures
Figure 1-1. Rear Panel Features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-6
Figure 1-2. Rackmounting Components. . . . . . . . . . . . . . . . . . . . . . . . . 1-9
Figure 1-3. Rack Slides . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-10
Figure 1-4. Front Mounting Bracket . . . . . . . . . . . . . . . . . . . . . . . . . . 1-11
Figure 1-5. Rear Mounting Bracket . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-11
Figure 1-6. Clip Nuts (Front Rails). . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-12
Figure 1-7. Clip Nuts (Back Rails) . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-13
Figure 1-8. Front Bracket on Rack. . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-14
Figure 1-9. Rear Bracket on Rack. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-15
Figure 1-10. Bezel Spacers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-16
Figure 1-11. Strain Relief Bracket . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-17
Figure 1-12. Library on Slides . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-18
Figure 1-13. Installation Handles. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-18
Figure 1-14. Front Access Door. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-19
Figure 1-15. SCSI Interface Mode Switch (Example) . . . . . . . . . . . . . 1-20
Figure 1-16. SCSI/Power Cables and Strain Relief Bracket. . . . . . . . 1-24
Figure 1-17. Front Access Door. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-25
Figure 1-18. Secured SCSI and Power Cables. . . . . . . . . . . . . . . . . . . 1-26
Figure 2-1. Proper Label Position . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-4
Figure 2-2. Magazine Label Position . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-5
Figure 2-3. Write-Protect Button Settings. . . . . . . . . . . . . . . . . . . . . . . 2-8
Figure 3-1. Tape Library Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . 3-3
Figure 3-2. Control Panel Menu Options . . . . . . . . . . . . . . . . . . . . . . . 3-8

xii
Figures
Figure 3-3. Opening the Front Access Door . . . . . . . . . . . . . . . . . . . . .3-17
Figure 3-4. Loading Tape Cartridges into the Magazine. . . . . . . . . . .3-17
Figure 3-5. Inserting Magazines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-18
Figure 3-6. Opening the Front Access Door . . . . . . . . . . . . . . . . . . . . .3-20
Figure 3-7. Removing Magazines . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-20

Tables
xiii
Table of Tables
Table 1-1. Location Criteria . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3
Table 1-2. Components Included for Installation . . . . . . . . . . . . . . . . . 1-4
Table 1-3. Additional Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5
Table 1-4. SCSI Interface Mode Switch Settings. . . . . . . . . . . . . . . . . 1-20
Table 1-5. Tape Library as the Only Peripheral . . . . . . . . . . . . . . . . . 1-21
Table 1-6. Tape Library with Other Peripherals . . . . . . . . . . . . . . . . . 1-22
Table 2-1. Supported Tape Types . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3
Table 2-2. Drive Cleaning Messages. . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-7
Table 2-3. Tape Cartridge Maintenance. . . . . . . . . . . . . . . . . . . . . . . . . 2-9
Table 3-1. Default SCSI IDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-11
Table 3-2. SCSI Address Configuration Options . . . . . . . . . . . . . . . . . 3-12
Table 3-3. SCSI Status Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-14
Table 3-4. Configuration Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-26
Table 3-5. Information Logs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-29
Table 3-6. Internal Tests . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-34
Table 3-7. Troubleshooting Table . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-39
Table A-1. Basic Supplies and Accessories. . . . . . . . . . . . . . . . . . . . . . .A-3
Table C-1. TapeAlert Tape Error Messages . . . . . . . . . . . . . . . . . . . . . .C-3
Table C-2. TapeAlert Library Error Messages. . . . . . . . . . . . . . . . . . . .C-6

xiv
Tables

1-1
Installation
1 Installing the Tape Library

1-2
Installing the Tape Library
Installation Overview
Installation Overview
Before you install the tape library:
• Make sure you have the components listed in Table 1-2 on page 1-4.
• Become familiar with the back of the tape library, as shown in “Tape Library
Rear Panel” on page 1-4.
To install the library, you must:
1. Choose a location.
2. Unpack the library.
3. Install the SCSI host adapter card.
4. Mount the library in a rack (rackmount configuration only).
5. Set the SCSI interface mode switch.
6. Connect the tape library.
7. Power on the system.
NOTE These steps are explained in this chapter. This chapter also explains how to move or
ship the library.
NOTE After the library is installed, you must perform additional tasks explained in
Chapters 2 and 3.

1-3
Installing the Tape Library
Step 1: Choose a Location
Installation
Step 1: Choose a Location
Choose a location that meets the following criteria. Take the library there before
unpacking it.
Table 1-1 Location Criteria
Room temperature 50-104° F (10-40° C)
Power source AC power voltage: 100-127 V or 200-240 V
Air quality Minimal sources of particulate contamination. Avoid areas
near frequently used doors and walkways, stacks of
supplies that collect dust, and smoke-filled rooms.
CAUTION: Excessive dust and debris can damage tapes
and tape drives.
Adequate
clearance Standalone configuration — free standing or against a wall/desk:
Back 56 cm (22 in.) for cooling and service.
Front 86 cm (34 in.) for operator access.
Sides 56 cm (22 in.) for removal of the external
cover.
If less space is allowed, move the library to an open area
before servicing.
Rack mount configuration:
Back Allow adequate room to open the rear door of
the rack for service access, usually 46-61 cm
(18-24 in.), depending on the rack.
Front 86 cm (34 in.) for operator access.
Height For ease of use, install the library so the
bottom is 60-120 cm (24-48 in.) above the
floor. Do not install the library in the bottom
rail position because of clearance.

1-4
Installing the Tape Library
Step 2: Unpack the Library
Step 2: Unpack the Library
Make sure you have all required components and become familiar with the library’s
components.
Required Components
Table 1-2 Components Included for Installation
NOTE Contact your service representative if you are missing any components.
Component Description
Tape Library Unpack the library when it is in the desired location.
SCSI card(s) One single-ended FAST/WIDE SCSI is included with
the library. Data is transferred up to 20 Mbytes/second.
For FAST handshaking, the total length of the SCSI bus
is limited to 3 meters.
SCSI cable:
allowable lengths One 3-meter single-ended FAST/WIDE SCSI is included with the library.
Daisy-chain cable Included with two-drive libraries.
Power cord Included with library.
Rackmount kit Included with rackmount libraries.
Data cartridge Five tapes are included with library.
Cleaning cartridge One cleaning tape is included with library.

1-5
Installing the Tape Library
Step 2: Unpack the Library
Installation
Additional Components Provided
Table 1-3 Additional Components
Component Description
User’s Guide Printed user’s manual in English.
DLT Library
Advisor Online user’s manual with video clips.
HP SureStore Tape
CD-ROM Includes TapeAssure/TapeAlert, as well as other diagnostic utilities. Also includes the User’s Guide on
CD-ROM, translated into French, Italian, German,
Spanish, and Japanese.
Live Trial Backup
Software Includes live trial versions of backup software for your evaluation.
Tape Data Sheet Describes the tape specifications, characteristics, and
maintenance needed
Bar Code Labels Includes bar code labels and reordering information.

1-6
Installing the Tape Library
Step 2: Unpack the Library
Tape Library Rear Panel
Figure 1-1 Rear Panel Features
The following list identifies the numbered components in Figure 1-1:
1 Bus 1 SCSI ports
2 SCSI interface mode switch
3 Bus 2 SCSI ports
4Powerport
5 SCSI bus indicator label
6 SCSI bus status indicators