Hp Hpe xp p9500 User manual

P9000 Remote Web Console Messages

Abstract

This document lists the error codes and error messages for HP P9000 Remote Web Console for P9000 disk arrays, and provides

recommended action for the error conditions.

HP Part Number: AV400-96401

Published: September 2011

Edition: Fifth

Confidential computer software. Valid license from HP required for possession, use or copying. Consistent with FAR 12.211 and 12.212, Commercial

Computer Software, Computer Software Documentation, and Technical Data for Commercial Items are licensed to the U.S. Government under

vendor's standard commercial license.

The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express

warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall

not be liable for technical or editorial errors or omissions contained herein.

Acknowledgements

Microsoft®, Windows®, Windows® XP, and Windows NT® are U.S. registered trademarks of Microsoft Corporation.

Export Requirements

You may not export or re-export this document or any copy or adaptation in violation of export laws or regulations.

Without limiting the foregoing, this document may not be exported, re-exported, transferred or downloaded to or within (or to a national resident

of) countries under U.S. economic embargo, including Cuba, Iran, North Korea, Sudan, and Syria. This list is subject to change.

This document may not be exported, re-exported, transferred, or downloaded to persons or entities listed on the U.S. Department of Commerce

Denied Persons List, Entity List of proliferation concern or on any U.S. Treasury Department Designated Nationals exclusion list, or to parties directly

or indirectly involved in the development or production of nuclear, chemical, biological weapons, or in missile technology programs as specified

in the U.S. Export Administration Regulations (15 CFR 744).

Revision History

DescriptionDateEdition

Applies to microcode version 70-01-01-00/00 or later.October 2010First

Applies to microcode version 70-01-24-00/00 or later.November 2010Second

Applies to microcode version 70-01-62-00/00 or later.January 2011Third

Applies to microcode version 70-02-01-00/00 or later.May 2011Fourth

Applies to microcode version 70-02-5x-00/00 or later.September 2011Fifth

Contents

1 P9500 messages and error codes.................................................................6

P9500 messages......................................................................................................................6

Message window format...........................................................................................................6

Advanced message window......................................................................................................7

Remote Console-Remote Web Console error codes.......................................................................9

2 Message (part code group 0nnn)...............................................................10

Part code 0001......................................................................................................................10

Part code 0002......................................................................................................................15

Part code 0003......................................................................................................................17

Part code 0004......................................................................................................................19

Part code 0005......................................................................................................................20

Part code 0006......................................................................................................................20

Part code 0007......................................................................................................................21

Part code 0010......................................................................................................................22

Part code 00021....................................................................................................................23

Part code 00022....................................................................................................................23

Part code 0110.......................................................................................................................24

Part code 0190......................................................................................................................25

Part code 00221....................................................................................................................25

Part code 00122.....................................................................................................................26

Part code 00222....................................................................................................................26

Part code 0290......................................................................................................................35

Part code 0305......................................................................................................................39

Part code 0310.......................................................................................................................40

Part code 0405......................................................................................................................41

Part code 0407......................................................................................................................46

Part code 0410.......................................................................................................................46

Part code 0605......................................................................................................................47

Part code 00622....................................................................................................................56

Part code 0710.......................................................................................................................60

Part code 00722....................................................................................................................61

Part code 0810......................................................................................................................61

3 Message (part code group 1nnn)...............................................................62

Part code 1005......................................................................................................................62

Part code 01022.....................................................................................................................70

Part code 1305......................................................................................................................77

Part code 1310.......................................................................................................................78

4 Message (part code group 2nnn)...............................................................80

Part code 2005......................................................................................................................80

Part code 2010......................................................................................................................84

5 Message (part code group 3nnn)...............................................................85

Part code 3005......................................................................................................................85

Part code 3010......................................................................................................................99

Part code 03022....................................................................................................................99

Part code 03121...................................................................................................................104

Part code 03122...................................................................................................................104

Part code 3205....................................................................................................................108

Part code 03222..................................................................................................................112

Part code 3305....................................................................................................................113

Contents 3

6 Message (part code group 4nnn).............................................................119

Part code 4005....................................................................................................................119

Part code 4010....................................................................................................................121

7 Message (part code group 5nnn).............................................................123

Part code 5105.....................................................................................................................123

Part code 5107.....................................................................................................................125

Part code 5110.....................................................................................................................125

Part code 05121...................................................................................................................125

Part code 05122...................................................................................................................126

Part code 5205....................................................................................................................128

Part code 5210.....................................................................................................................143

Part code 5305....................................................................................................................144

Part code 5307....................................................................................................................148

Part code 5310.....................................................................................................................148

8 Message (part code group 6nnn).............................................................151

Part code 6005....................................................................................................................151

Part code 6007....................................................................................................................179

Part code 6010....................................................................................................................179

Part code 6505....................................................................................................................187

Part code 6507....................................................................................................................226

Part code 6510.....................................................................................................................226

Part code 6610.....................................................................................................................233

Part code 6805....................................................................................................................241

Part code 6810.....................................................................................................................242

9 Message (part code group 7nnn).............................................................244

Part code 7005....................................................................................................................244

Part code 7007....................................................................................................................260

Part code 7010.....................................................................................................................261

Part code 7105....................................................................................................................263

Part code 7110.....................................................................................................................278

10 Message (part code group 8nnn)............................................................281

Part code 8005....................................................................................................................281

Part code 8105.....................................................................................................................283

Part code 8107.....................................................................................................................293

Part code 8110.....................................................................................................................293

Part code 8210.....................................................................................................................294

Part code 8222....................................................................................................................294

Part code 8305....................................................................................................................295

Part code 8505....................................................................................................................295

Part code 8507....................................................................................................................299

Part code 8510.....................................................................................................................299

Part code 8605....................................................................................................................301

Part code 8610.....................................................................................................................301

Part code 8805....................................................................................................................302

Part code 8905....................................................................................................................303

11 Message (part code group 9nnn)............................................................304

Part code 9005....................................................................................................................304

Part code 9007....................................................................................................................305

Part code 9010....................................................................................................................305

Part code 9105.....................................................................................................................306

Part code 9107.....................................................................................................................308

Part code 9110.....................................................................................................................308

4 Contents

Part code 9205....................................................................................................................310

Part code 9210.....................................................................................................................312

Part code 9605....................................................................................................................313

Part code 9610.....................................................................................................................316

12 Message (part code group 10nnn)..........................................................317

Part code 10010...................................................................................................................317

Part code 10121...................................................................................................................317

Part code 10122...................................................................................................................318

13 Message (part code group 20nnn)..........................................................320

Part code 20020..................................................................................................................320

Part code 20121...................................................................................................................324

Part code 20122...................................................................................................................326

Part code 20123...................................................................................................................329

Part code 20222..................................................................................................................332

Part code 20305..................................................................................................................333

Part code 20322..................................................................................................................334

Part code 20422..................................................................................................................334

Part code 20520..................................................................................................................334

Part code 20522..................................................................................................................335

Part code 20525..................................................................................................................336

Part code 20624..................................................................................................................337

Part code 20705..................................................................................................................337

Part code 20721..................................................................................................................340

Part code 20722..................................................................................................................340

Part code 20825..................................................................................................................341

14 Support and other resources...................................................................343

Contacting HP......................................................................................................................343

Subscription service..........................................................................................................343

Documentation feedback..................................................................................................343

Related information...............................................................................................................343

HP websites....................................................................................................................343

Conventions for storage capacity values..................................................................................344

Typographic conventions.......................................................................................................344

Glossary..................................................................................................346

Index.......................................................................................................348

Contents 5

1 P9500 messages and error codes

Unless otherwise specified, the term P9000 in this guide refers to the following disk array:

•P9500 Disk Array

The GUI illustrations in this guide were created using a Windows computer with the Internet Explorer

browser. Actual windows may differ depending on the operating system and browser used. GUI

contents also vary with licensed program products, storage system models, and firmware versions.

This chapter covers the messages and error codes generated by the storage system.

P9500 messages

“Sample message window 1” (page 6) and “Sample message window 2” (page 6) show

examples of typical message windows.

Figure 1 Sample message window 1

Figure 2 Sample message window 2

Message window format

Message level

There are four message levels:

Information

Warning

Fatal error

The server is unable to accept the request from Remote Web Console. One possible cause is

that another process is in progress at the server. This message does not indicate an error.

Message text

Message text is descriptive text that appears in the message window. It may include variables %s

(character string) and %d (numeral). The values of these variables are determined when processing

is performed.

Messages with a part code 60xx (where xx is a two-digit number) are Continuous Access

Synchronous Z or Continuous Access Synchronous messages. This manual contains Continuous

6 P9500 messages and error codes

Access Synchronous Z messages only. If you are a Continuous Access Synchronous user, note the

following:

•The word M-VOL in Continuous Access Synchronous Z messages is equivalent to P-VOL in

Continuous Access Synchronous messages.

•The word R-VOL in Continuous Access Synchronous Z messages is equivalent to S-VOL in

Continuous Access Synchronous messages.

Recommended action

This column provides recommended actions corresponding to the message. Take actions based

on instructions provided in the error message or in the recommended action column written in this

manual.

In some cases, a message window is displayed without any recommended actions. In these

circumstances, take actions based on instructions with the part code and the error code provided

in this manual.

Part code

Part Code in the table shows an ID of the application that issued the message, and it is configured

with a four- or five-digit number. In some cases, the number of digits may not match with the one

described in this manual.

In these circumstances, read this manual with the following interpretation:

•Four-digit part code: This is as described in this manual.

•Five-digit part code: This is as described in this manual. Or, it may be described in four digits

in this manual. In this case, remove the top number “0” of the five-digit part code in the

message window to read it in the four-digit part code in this manual.

When the part code “03005” (five digits) is displayed in the message window, you should refer

to the part code “3005” (four digits) in this manual.

Error code

Error code shows a message ID, and is configured with a four-, five-, or six-digit number. In some

cases, the number of digits may not match with the one described in this manual. In these

circumstances, read this manual with the following interpretation.

•Four-digit or five-digit error code: These are as described in this manual.

•Six-digit error code: This is as described in this manual. Or, it may be described in four-digit

or five-digit error codes in this manual. In this case, remove the top number “0” or “00” of

the six-digit error code shown in the message window to read it in the four- or five-digit error

code in this manual.

When the error code “002015” (six digits) is displayed in the message window, you should refer

to the error code “2015” (four-digit) in this manual. When the error code “055505” (six-digit) is

displayed in the message window, you should refer to the part code “55505” (five-digit) in this

manual.

If Remote Web Console starts and displays the following message, refer to the code and number

the (YYYY ZZZZZ) represent. A check box may be indicated in the message window. If you check

the box, the message will not appear until you login again.

A network error occurred, the server is not ready, or an error occurred in the server. (YYYY ZZZZZ)

Advanced message window

“Example of advanced message window 1” (page 8) shows an example of an advanced message

window.

Advanced message window 7

Figure 3 Example of advanced message window 1

At the operation to change multiple settings at once, each result can be seen in the table shown

under the message. Click an error code number written in the table that is linked to the changed

result of each item to refer to the error.

The advanced message window is also referable from the task window. (For details about the task

window, see the HP P9000 Remote Web Console User Guide.) However, each detailed result

might not be displayed at the volume creating operation or the LUN operation because they have

a case that must process all at once. In the task window, if the setting is changed for a task that

is created as one by connecting multiple tasks, a task where an error occurred in one batch can

be confirmed as shown in “Example of advanced message window 2” (page 8). This example

of an advanced message window shows the occurrence of an error on the task of action number

Figure 4 Example of advanced message window 2

8 P9500 messages and error codes

Remote Console-Remote Web Console error codes

To find solutions to the Remote Web Console for P9500 errors, see “Error codes (part code 0001)”

(page 10) and subsequent tables of this manual or the Troubleshooting chapter in the user guides

for the program products causing the errors.

“Error codes (part code 0001)” (page 10) and subsequent tables lists the error codes and error

messages for Remote Web Console and provides recommended action for the error conditions.

In some cases, the Recommended Action column may be blank. In these circumstances, take actions

based on instructions provided in the error message and based on what you are trying to

accomplish. “Error codes (part code 0001)” (page 10) and subsequent tables also provide the

severity level of the error conditions.

Severity levels

The severity levels for the error codes are:

•i: Information

•E: Error

•W: Warning

•N: The server is unable to accept the request from Remote Web Console. One possible cause

is that another process is in progress at the server. This message does not indicate an error.

Remote Console-Remote Web Console error codes 9

2 Message (part code group 0nnn)

This chapter includes the error messages with the part code 0001 to 0810.

Part code 0001

Table 1 Error codes (part code 0001)

Severity

Level

Recommended ActionError MessageError

Number

Part

Code

EIf this problem persists, please contact

HP Technical Support.

An error occurred during SVP

processing. If this problem persists,

please contact HP Technical Support.

10000001

EThe SVP reboots automatically. If the

same error occurs despite retrying,

please contact HP Technical Support.

A time-out error occurred. Please wait

for the SVP to reboot, and then retry the

operation.

10010001

EIf this problem persists please contact HP

Technical Support.

The specified volume cannot be set as a

command device or a component of a

10020001

LUSE volume, because it is being used

as a Continuous Access Synchronous,

Business Copy, or XP Flex Copy volume.

Select another volume.

EIf this problem persists, please contact

HP Technical Support.

An error occurred during SVP

processing. If this problem persists,

please contact HP Technical Support.

10030001

EIf this problem persists, please contact

HP Technical Support.

An error occurred during SVP

processing. If this problem persists,

please contact HP Technical Support.

10040001

EIf this problem persists, please contact

HP Technical Support.

An error occurred during SVP

processing. If this problem persists,

please contact HP Technical Support.

20000001

EIf this problem persists, please contact

HP Technical Support.

An error occurred during SVP

processing. If this problem persists,

please contact HP Technical Support.

20010001

EIf this problem persists, please contact

HP Technical Support.

An error occurred during SVP

processing. If this problem persists,

please contact HP Technical Support.

20020001

EIf this problem persists, please contact

HP Technical Support.

An error occurred during SVP

processing. If this problem persists,

please contact HP Technical Support.

20050001

EIf this problem persists, please contact

HP Technical Support.

An error occurred during SVP

processing. If this problem persists,

please contact HP Technical Support.

30000001

WPlease reduce the number of set

operations, and perform again.

The number of set operations exceeds

the maximum (20000).

30010001

EIf this problem persists, please contact

HP Technical Support.

An error occurred during SVP

processing. If this problem persists,

please contact HP Technical Support.

30020001

EIf this problem persists, please contact

HP Technical Support.

An error occurred during SVP

processing. If this problem persists,

please contact HP Technical Support.

40010001

EPlease contact HP Technical Support.An error occurred. If this problem

persists, please contact HP Technical

Support.

40060001

10 Message (part code group 0nnn)

Table 1 Error codes (part code 0001) (continued)

Severity

Level

Recommended ActionError MessageError

Number

Part

Code

EPlease contact HP Technical Support.An error occurred. If this problem

persists, please contact HP Technical

Support.

40070001

EPlease contact HP Technical Support.An error occurred. If this problem

persists, please contact HP Technical

Support.

40080001

EPlease contact HP Technical Support.An error occurred. If this problem

persists, please contact HP Technical

Support.

40090001

EThe error occurs only in the internal

process.

An error occurred. If this problem

persists, please contact HP Technical

Support.

40100001

WLog on again.A network error occurred. The probable

cause is:

40110001

A network error may occur when the

load of another application programA timeout error occurred during

communication with the SVP. working on the same PC with Remote

Web Console is high.

Increase the value of the RMI time-out

period when network error occurs.

ELog on again after a while.The number of clients logged on to the

RMI server has exceeded 32.

40120001

EFailed to access the Config file. Please

contact HP Technical Support.

The server configuration is invalid. Please

contact HP Technical Support.

40130001

WLock is removed. Lock again.Network error detected; exclusive lock

is released.

40200001

EIf the same problem persists despite

retrying, please contact HP Technical

Support.

An error occurred during SVP

processing. If this problem persists,

please contact HP Technical Support.

50130001

WEnter a correct user name or a password.The user name or the password is

invalid.

50140001

WIf this problem persists, please contact

HP Technical Support.

An error occurred during SVP

processing. If this problem persists,

please contact HP Technical Support.

50750001

EIf the same problem persists despite

retrying, please contact HP Technical

Support.

An error occurred during SVP

processing. If this problem persists,

please contact HP Technical Support.

50990001

WLog in with a different user name. Or,

there is a possibility that the previous

The specified user name is already

logged in, or the previous logon was not

properly terminated.

51320001

termination process might be invalid

(terminated by clicking the end button of

the browser). In this case, log in again

after the RMI Time-out (default 1 min.).

EIf this problem persists, please contact

HP Technical Support.

An error occurred during SVP

processing. If this problem persists,

please contact HP Technical Support.

53000001

EIf the same problem persists despite

retrying, please contact HP Technical

Support.

An error occurred during SVP

processing. If this problem persists,

please contact HP Technical Support.

53010001

WWait a while, then retry.Since the SVP is busy, the monitoring

data cannot be obtained.

54000001

Part code 0001 11

Table 1 Error codes (part code 0001) (continued)

Severity

Level

Recommended ActionError MessageError

Number

Part

Code

Do either of the following if two users

are displaying the Performance Monitor

window or running the Export Tool:

•Ask one of the users to display

another window.

•Ask one of the users to log off.

•Wait for one of the users to quit the

Export Tool.

WTo get back to the Modify mode, click

[OK]. Otherwise, click [Cancel].

Modify mode released due to inactivity.

Do you want to get back to the Modify

mode?

55090001

EIf the same problem persists despite

retrying, please contact HP Technical

Support.

An error occurred during SVP

processing. If this problem persists,

please contact HP Technical Support.

55140001

EIf the same problem persists despite

retrying, please contact HP Technical

Support.

An error occurred during SVP

processing. If this problem persists,

please contact HP Technical Support.

55150001

EIf the same problem persists despite

retrying, please contact HP Technical

Support.

An error occurred during SVP

processing. If this problem persists,

please contact HP Technical Support.

55160001

EIf the same problem persists despite

retrying, please contact HP Technical

Support.

An error occurred during SVP

processing. If this problem persists,

please contact HP Technical Support.

55170001

EIf the same problem persists despite

retrying, please contact HP Technical

Support.

An error occurred during SVP

processing. If this problem persists,

please contact HP Technical Support.

55180001

EIf the same problem persists despite

retrying, please contact HP Technical

Support.

An error occurred during SVP

processing. If this problem persists,

please contact HP Technical Support.

55190001

EIf the same problem persists despite

retrying, please contact HP Technical

Support.

An error occurred during SVP

processing. If this problem persists,

please contact HP Technical Support.

55200001

EIf the same problem persists despite

retrying, please contact HP Technical

Support.

An error occurred during SVP

processing. If this problem persists,

please contact HP Technical Support.

55210001

EIf the same problem persists despite

retrying, please contact HP Technical

Support.

An error occurred during SVP

processing. If this problem persists,

please contact HP Technical Support.

55220001

EIf the same problem persists despite

retrying, please contact HP Technical

Support.

An error occurred during SVP

processing. If this problem persists,

please contact HP Technical Support.

55230001

EIf this problem persists, please contact

HP Technical Support.

An error occurred during SVP

processing. If this problem persists,

please contact HP Technical Support.

56350001

EIf this problem persists, please contact

HP Technical Support.

An error occurred during SVP

processing. If this problem persists,

please contact HP Technical Support.

56360001

EIf this problem persists, please contact

HP Technical Support.

An error occurred during SVP

processing. If this problem persists,

please contact HP Technical Support.

56370001

12 Message (part code group 0nnn)

Table 1 Error codes (part code 0001) (continued)

Severity

Level

Recommended ActionError MessageError

Number

Part

Code

EIf this problem persists, please contact

HP Technical Support.

An error occurred during SVP

processing. If this problem persists,

please contact HP Technical Support.

56380001

EIf this problem persists, please contact

HP Technical Support.

An error occurred during SVP

processing. If this problem persists,

please contact HP Technical Support.

56390001

EIf this problem persists, please contact

HP Technical Support.

An error occurred during SVP

processing. If this problem persists,

please contact HP Technical Support.

56400001

EIf the same problem persists despite

retrying, please contact HP Technical

Support.

An error occurred during SVP

processing. If this problem persists,

please contact HP Technical Support.

58110001

EIf this problem persists, please contact

HP Technical Support.

An error occurred during SVP

processing. If this problem persists,

please contact HP Technical Support.

58130001

EIf this problem persists, please contact

HP Technical Support.

An error occurred during SVP

processing. If this problem persists,

please contact HP Technical Support.

58140001

EIf this problem persists, please contact

HP Technical Support.

An error occurred during SVP

processing. If this problem persists,

please contact HP Technical Support.

60020001

EIf this problem persists, please contact

HP Technical Support.

An error occurred during SVP

processing. If this problem persists,

please contact HP Technical Support.

60040001

EIf this problem persists, please contact

HP Technical Support.

An error occurred during SVP

processing. If this problem persists,

please contact HP Technical Support.

60120001

EIf the same problem persists despite

retrying, please contact HP Technical

Support.

A file open error has occurred.60220001

EFailed to access the file. Check the

setting, then retry the operation. If the

Failed to access the file. Check the

setting, and then retry the operation. If

60230001

same problem persists despite retrying,

please contact HP Technical Support.

the same problem persists despite

retrying, please contact HP Technical

Support.

EAn error occurred. If this problem

persists, please contact HP Technical

Support.

An error occurred during SVP

processing. If this problem persists,

please contact HP Technical Support.

60390001

EIf the same problem persists despite

retrying, please contact HP Technical

Support.

The content of the management file of

the audit log is invalid.

70030001

EThe Remote Web Console version may

not match the version of the destination

An error occurred during processing.

The version of Remote Web Console may

70500001

SVP. Clear the cache of JRE and closenot match the version of destination SVP.

the browser, restart the browser, andClear the cache of JRE and the browser,

then retry the processing. Remote Webrestart the browser, and then retry the

Console is downloaded over yourprocessing. If this problem persists, the

network and then executed. If thisproxy server may be the cause of the

problem persists and you use a proxyproblem. Please contact your network

server, the old version of the programadministrator. If your network does not

could remain in the cache of the proxy.have any problem, and this problem

Contact your network administrator to

Part code 0001 13

Table 1 Error codes (part code 0001) (continued)

Severity

Level

Recommended ActionError MessageError

Number

Part

Code

clear the proxy cache. If that does not

solve the problem and this problem

persists, please contact HP Technical

Support.

persists, please contact HP Technical

Support for resolution.

EIf the same problem persists despite

retrying, please contact HP Technical

Support.

An error occurred during SVP

processing. If this problem persists,

please contact HP Technical Support.

550340001

EAn error occurred during server

processing. If this problem persists,

please contact HP Technical Support.

An error occurred during server

processing. If this problem persists,

please contact HP Technical Support.

550440001

EIf this problem persists, please contact

HP Technical Support.

An error occurred during SVP

processing. If this problem persists,

please contact HP Technical Support.

552000001

WWait a while, then retry the operation.The operation failed because the audit

log is being processed. Please wait for

a while, and then retry the operation.

565450001

WWait for a while, then retry the

operation.

The SVP is transferring the file to the FTP

server. Wait for a while, then retry the

operation.

565480001

WWait for a while, and then retry the

operation.

Another user is downloading the file or

transferring the file to the FTP server.

565490001

Please wait for a while, and then retry

the operation.

WCheck the setting.Transfer to the FTP server is disabled.

Check the setting.

565500001

WCheck the IP address, or the connection

between the SVP and the FTP server.

Failed to connect to the FTP server.

Check the IP address, or the connection

between the SVP and the FTP server.

565510001

WCheck the setting.The file transfer to the FTP server failed.

Check the user ID and the password.

565520001

WCheck the output folder and the status of

the FTP server.

The file transfer to the FTP server failed.

Check the output folder and the status of

the FTP server.

565530001

EIf this problem persists, please contact

HP Technical Support.

The file transfer to the FTP server failed.

If this problem persists, please contact

HP Technical Support.

565540001

WComplete operation of the SIM is not

necessary.

The complete operation is performed to

all SIMs related to Audit Log.

565550001

WTransfer the audit logs that have not been

transferred by FTP or download

operation, then retry the operation.

Complete operation of SIMs failed

because the number of audit logs that

had not been transferred exceeded the

threshold.

565560001

WIf there are SIMs not completed, retry the

operation.

The complete operation of the SIM may

not have completed since the SVP is

busy.

565570001

EIf the same problem persists despite

retrying, please contact HP Technical

Support.

An invalid value is included in the

management file of the audit log. Please

retry the operation.

571060001

14 Message (part code group 0nnn)

Table 1 Error codes (part code 0001) (continued)

Severity

Level

Recommended ActionError MessageError

Number

Part

Code

ECVAE version information ID is invalid.

Check the setting, and then retry the

operation.

CVAE version information ID is invalid.

Check the setting, and then retry the

operation.

657340001

EPlease contact HP Technical Support.The Login could not be performed

because a function failed to start during

SVP initialization.

661000001

Please contact HP Technical Support.

WUse the IPv4 FTP server. If you want to

use the IPv6 FTP server, please contact

HP Technical Support.

The operation failed because the SVP

OS does not support IPv6.

665590001

ENo more CVAE version information can

be registered, because the number of

No more CVAE version information can

be registered, because the number of

668020001

registered CVAE version informationregistered CVAE version information

reached the maximum. Reduce thereached the maximum. Reduce the

number of CVAE version information and

then retry the operation.

number of CVAE version information and

then retry the operation.

Part code 0002

Table 2 Error codes (part code 0002)

Severity

Level

Recommended ActionError MessageError

Number

Part

Code

EIf this problem persists, please contact

HP Technical Support.

An error occurred during SVP

processing.

20010002

EIf this problem persists, please contact

HP Technical Support.

An error occurred during SVP

processing.

20020002

WClick [Refresh All] on the File menu and

refresh the configuration.

The SVP is busy.20030002

EIf this problem persists, please contact

HP Technical Support.

An error occurred during SVP

processing.

20040002

EIf this problem persists, please contact

HP Technical Support.

An error occurred during SVP

processing.

20050002

EIf this problem persists, please contact

HP Technical Support.

An error occurred during SVP

processing.

20060002

WWait and then retry the operation.The storage system is refreshing or some

other user is changing the setting.

20070002

EIf this problem persists, please contact

HP Technical Support.

An error occurred during SVP

processing.

20080002

EIf this problem persists, please contact

HP Technical Support.

An error occurred during SVP

processing.

20090002

EIf this problem persists, please contact

HP Technical Support.

An error occurred during SVP

processing.

20100002

EPlease contact HP Technical Support.The SVP configuration is invalid.20110002

EIf this problem persists, please contact

HP Technical Support.

An error occurred during SVP

processing.

20120002

EIf this problem persists, please contact

HP Technical Support.

An error occurred during SVP

processing.

20130002

Part code 0002 15

Table 2 Error codes (part code 0002) (continued)

Severity

Level

Recommended ActionError MessageError

Number

Part

Code

EIf this problem persists, please contact

HP Technical Support.

An error occurred during SVP

processing.

20150002

WWait, then retry the operation.The array is refreshing, or some other

user is registering the setting.

20160002

WWait, then retry the operation. If the

same problem persists despite retrying,

please contact HP Technical Support.

An error occurred while connecting to

the subsystem.

21450002

EIf this problem persists, please contact

HP Technical Support.

An error occurred during SVP

processing.

30030002

EIf this problem persists, please contact

HP Technical Support.

An error occurred during SVP

processing.

50100002

WReduce the number of requests, then retry

the operation.

The number of requests exceeds the

maximum number that can be processed.

50400002

EConnection is terminated from the server

due to a network failure, etc. Log on

A sequence error occurred.51300002

again. This error might occur and remain

internally in the unlock function log when

a user in View mode selects the Exit

button, but this is not a problem. In other

cases, please contact HP Technical

Support.

WWait, then click [Refresh] on the [File]

menu or login again.

The storage system is in the internal

process, or some other user is changing

the configuration.

55100002

EIf this problem persists, please contact

HP Technical Support.

An error occurred during SVP

processing.

60000002

EIf this problem persists, please contact

HP Technical Support.

An error occurred during SVP

processing.

60020002

EIf this problem persists, please contact

HP Technical Support.

An error occurred during SVP

processing.

60120002

EIf this problem persists, please contact

HP Technical Support.

An error occurred during SVP

processing.

60220002

EIf this problem persists, please contact

HP Technical Support.

An error occurred during SVP

processing.

60230002

EIf this problem persists, please contact

HP Technical Support.

An error occurred during SVP

processing.

60400002

EIf this problem persists, please contact

HP Technical Support.

An error occurred during SVP

processing.

60500002

EIf this problem persists, please contact

HP Technical Support.

An error occurred during SVP

processing.

60510002

WWait, then retry the operation.Processing is in progress.65020002

WWait, then retry the operation.The SVP is busy.65310002

If the same problem persists despite

retrying, please contact HP Technical

Support.

EIf this problem persists, please contact

HP Technical Support.

An error occurred during SVP

processing.

70300002

16 Message (part code group 0nnn)

Table 2 Error codes (part code 0002) (continued)

Severity

Level

Recommended ActionError MessageError

Number

Part

Code

EIf this problem persists, please contact

HP Technical Support.

An error occurred during SVP

processing.

70600002

EIf this problem persists, please contact

HP Technical Support.

An error occurred during SVP

processing.

71110002

EIf this problem persists, please contact

HP Technical Support.

An error occurred during SVP

processing.

72110002

EIf this problem persists, please contact

HP Technical Support.

An error occurred during SVP

processing.

80050002

WWait, then retry the operation.Another user is accessing with Modify

mode.

90000002

EIf this problem persists, please contact

HP Technical Support.

An error occurred during SVP

processing.

90010002

EIf this problem persists, please contact

HP Technical Support.

An error occurred during SVP

processing.

99990002

WClick [Refresh All] on the [File] menu,

then refresh the configuration.

An error occurred in the storage system.

The configuration may be inconsistent.

585780002

WCheck if the configuration changing

process by RAID Manager, Auto LUN,

The configuration changing processes

are conflicting at DKC.

657400002

or Quick Restore is not in the operation,

then retry the operation.

EPlease contact HP Technical Support.The Login could not be performed

because a function failed to start during

SVP initialization.

661000002

WWait, and then retry the operation.The resource group definition is being

changed.

765160002

Part code 0003

Table 3 Error codes (part code 0003)

Severity

Level

Recommended ActionError MessageError

Number

Part

Code

EIf this problem persists, please contact

HP Technical Support.

An error occurred during SVP

processing.

10400003

WWait, then retry the operation.Processing in progress.11410003

WWait for the maintenance to complete,

then retry the operation.

Maintenance operation is being

executed by the SVP.

19000003

EIf this problem persists, please contact

HP Technical Support.

An error occurred during SVP

processing.

20010003

EIf this problem persists, please contact

HP Technical Support.

An error occurred during SVP

processing.

20020003

WWait a while, then click [Refresh]. If this

problem persists, inconsistency of

Such as Auto LUN and QuickRestore are

in progress.

20030003

configuration may have occurred. Please

contact HP Technical Support. If the

problem occurred when starting SVP,

check the version number of the

microcode and the configuration

information.

Part code 0003 17

Table 3 Error codes (part code 0003) (continued)

Severity

Level

Recommended ActionError MessageError

Number

Part

Code

EIf this problem persists, please contact

HP Technical Support.

An error occurred during SVP

processing.

20040003

EIf this problem persists, please contact

HP Technical Support.

An error occurred during SVP

processing.

20050003

EIf this problem persists, please contact

HP Technical Support.

An error occurred during SVP

processing.

20060003

EIf this problem persists, please contact

HP Technical Support.

An error occurred during SVP

processing.

20090003

EPlease contact HP Technical Support.The status of the storage system requires

maintenance (for example, the storage

20110003

system is blocked, the shared memory is

inconsistent, or some other factor).

EIf this problem persists, please contact

HP Technical Support.

An error occurred during SVP

processing.

20120003

EIf this problem persists, please contact

HP Technical Support.

An error occurred during SVP

processing.

20130003

EIf this problem persists, please contact

HP Technical Support.

An error occurred during SVP

processing.

20140003

EWait, then retry the operation.An error occurred while connecting to

the storage system.

20150003

If the same problem persists despite

retrying, please contact HP Technical

Support.

WWait, then retry the operation.A service engineer is accessing the

system in Modify mode.

20160003

WRe-execute the request for starting

exclusive lock.

Network error detected; exclusive lock

is released forcibly.

20170003

EIf this problem persists, please contact

HP Technical Support.

An error occurred during SVP

processing.

20220003

WWait, then retry the operation.Communication busy.20320003

WWait, then click [Refresh] on the [File]

menu. When an error occurs during a

The SVP is not ready yet, or an internal

processing is being executed.

20330003

ECheck the DKC status and the current

status of the configuration setting. If

The subsystem status is invalid.20830003

necessary, re-execute the setting

operation.

ECheck the DKC status and the current

status of the configuration setting. If

The subsystem status is invalid.20840003

necessary, re-execute the setting

operation.

EPlease contact HP Technical Support

when the same problem persists.

The operation cannot be performed,

because the SVP microcode version does

20980003

not match the DKCMAIN (subsystem)

microcode version.

EWait a while, then retry the operation.

If the same problem persists, please

contact HP Technical Support.

The operation cannot be performed,

because an inoperative MP exists.

20990003

18 Message (part code group 0nnn)

Table 3 Error codes (part code 0003) (continued)

Severity

Level

Recommended ActionError MessageError

Number

Part

Code

WClick [Refresh All] on the [File] menu,

then refresh the configuration.

An error occurred while connecting to

the storage system. The configuration

may be inconsistent.

21000003

EIf this problem persists, please contact

HP Technical Support.

An error occurred during SVP

processing.

30000003

EIf this problem persists, please contact

HP Technical Support.

An error occurred during SVP

processing.

30010003

EIf this problem persists, please contact

HP Technical Support.

An error occurred during SVP

processing.

30020003

EIf this problem persists, please contact

HP Technical Support.

An error occurred during SVP

processing.

30030003

EIf this problem persists, please contact

HP Technical Support.

An error occurred during SVP

processing.

30040003

EIf this problem persists, please contact

HP Technical Support.

An error occurred during SVP

processing.

30050003

EIf this problem persists, please contact

HP Technical Support.

An error occurred during SVP

processing.

30060003

EIf this problem persists, please contact

HP Technical Support.

An error occurred during SVP

processing.

30070003

Part code 0004

Table 4 Error codes (part code 0004)

Severity

Level

Recommended ActionError MessageError

Number

Part

Code

EIf this problem persists, please contact

HP Technical Support.

An error occurred during SVP

processing.

20060004

EIf this problem persists, please contact

HP Technical Support.

An error occurred during SVP

processing.

60000004

EThe SVP reboots automatically. If the

same problem persists despite retrying,

please contact HP Technical Support.

A time-out error occurred.60010004

EIf this problem persists, please contact

HP Technical Support.

An error occurred during SVP

processing.

60020004

EIf this problem persists, please contact

HP Technical Support.

An error occurred during SVP

processing.

60030004

EIf this problem persists, please contact

HP Technical Support.

An error occurred during SVP

processing.

60100004

EIf this problem persists, please contact

HP Technical Support.

An error occurred during SVP

processing.

60110004

EIf this problem persists, please contact

HP Technical Support.

An error occurred during SVP

processing.

60120004

EIf this problem persists, please contact

HP Technical Support.

An error occurred during SVP

processing.

60130004

EIf this problem persists, please contact

HP Technical Support.

An error occurred during SVP

processing.

60230004

Part code 0004 19

Table 4 Error codes (part code 0004) (continued)

Severity

Level

Recommended ActionError MessageError

Number

Part

Code

EIf the same problem persists despite

retrying, please contact HP Technical

Support.

The subsystem status is invalid.60370004

EIf the same problem persists despite

retrying, please contact HP Technical

Support.

The subsystem status is invalid.80100004

Part code 0005

Table 5 Error codes (part code 0005)

Severity

Level

Recommended ActionError MessageError

Number

Part

Code

WWait and then retry the operation.The storage system is refreshing or some

other user is changing the setting.

20070005

EIf this problem persists, please contact

HP Technical Support.

An error occurred during SVP

processing.

50990005

EClick [All Refresh] and refresh the

configuration. If this problem persists,

please contact HP Technical Support.

This function could not be used because

a function failed to start during SVP

initialization.

661010005

Part code 0006

Table 6 Error codes (part code 0006)

Severity

Level

Recommended ActionError MessageError

Number

Part

Code

EPlease contact HP Technical Support.An error occurred. If this problem

persists, please contact HP Technical

Support.

10050006

EPlease contact HP Technical Support.An error occurred. If this problem

persists, please contact HP Technical

Support.

10060006

EPlease contact HP Technical Support.An error occurred. If this problem

persists, please contact HP Technical

Support.

10070006

EIf nothing changes despite retrying,

please contact HP Technical Support.

An error occurred. If this problem

persists, please contact HP Technical

Support.

10090006

EPlease contact HP Technical Support.The server configuration is invalid. Please

contact HP Technical Support.

40000006

20 Message (part code group 0nnn)

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