
Perforate
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HP Customer Support Services
How to get the latest software/agent firmware
You can download from the World Wide Web, HP FTP Library Service, CompuServe,
and HP BBS a compressed file (j3100b.exe) containing the latest version of the HP
Switch2000softwareandproprietaryMIB,theHPJ3108AFDDIModulesoftware,and
asoftware download utility file (update.exe). After you download the file, extract the
file by typing
filename
ANDPRESSING
[Enter]. For example, j3100b [Enter].
World Wide Web
http://www.hp.com/go/network_city
Select the “Support” section.
From this web site, you can also download information on the HP networking
products. Ifyou have a growing network, download the Designing HP AdvanceStack
WorkgroupNetworksGuideorcall1-800-752-0900intheU.S.toreceiveacopythrough
the mail.
HP FTP Library Service
1. FTP to Internet IP Address — ftp ftp.hp.com.
2. Log in as anonymous and press [Return] at the password prompt.
3. Enter bin to set the transfer type.
4. Enter cd /pub/networking/software.
5. Enter get
filename
to transfer the file to your computer, then quit.
CompuServe
1. Login to CompuServe.
2. Go to the “hp” service.
3. Select “HP Systems, Disks, Tapes, etc.”
4. Select “Networking Products” library.
5.
$OWNLOAD
filename
and then quit.
HP BBS
Set your modem to no parity, eightbits, 1stopbit, set speed up to 14400 bps,and with
your telecommunication program (e.g., Windows Terminal) dial (208) 344-1691 in the
U.S. to get the latest software for your HP networking product. For other countries,
see http://www.hp.com/cposupport/eschome.html.
Obtain the latest console code (j3100b.exe) from
HP FTP Library: ftp ftp-boi.external.hp.com
WorldWideWeb: http://www.hp.com/go/network_city
HP BBS: (208) 344-1691
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