HP x2 210 G1 User manual

HP Pavilion x2 Detachable Notebook PC
HP x2 210 G1 Tablet
Maintenance and Service Guide
IMPORTANT! This document is intended for HP
authorized service providers only.

© Copyright 2015, 2016 HP Development
Company, L.P.
Bluetooth is a trademark owned by its
proprietor and used by HP Inc. under license.
Intel is a U.S. registered trademark of Intel
Corporation. Microsoft and Windows are U.S.
registered trademarks of Microsoft
Corporation. SD Logo is a trademark of its
proprietor.
The information contained herein is subject to
change without notice. The only warranties for
HP products and services are set forth in the
express warranty statements accompanying
such products and services. Nothing herein
should be construed as constituting an
additional warranty. HP shall not be liable for
technical or editorial errors or omissions
contained herein.
Third Edition: January 2016
First Edition: June 2015
Document Part Number: 814660-003
Product notice
This guide describes features that are common
to most products. Some features may not be
available on your tablet.
Software terms
By installing, copying, downloading, or
otherwise using any software product
preinstalled on this tablet, you agree to be
bound by the terms of the HP End User License
Agreement (EULA). If you do not accept these
license terms, your sole remedy is to return the
entire unused product (hardware and software)
within 14 days for a refund subject to the
refund policy of your place of purchase.
For any further information or to request a full
refund of the tablet, please contact your local
point of sale (the seller).

Safety warning notice
WARNING! To reduce the possibility of heat-related injuries or of overheating the device, do not place the
device directly on your lap or obstruct the device air vents. Use the device only on a hard, at surface. Do not
allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or
clothing, to block airow. Also, do not allow the AC adapter to contact the skin or a soft surface, such as
pillows or rugs or clothing, during operation. The device and the AC adapter comply with the user-accessible
surface temperature limits dened by the International Standard for Safety of Information Technology
Equipment (IEC 60950).
iii

iv Safety warning notice

Table of contents
1 Product description ....................................................................................................................................... 1
2 External component identication .................................................................................................................. 3
Right side ............................................................................................................................................................... 3
Left side ................................................................................................................................................................. 4
Display .................................................................................................................................................................... 5
Top edge ................................................................................................................................................................. 6
Bottom edge .......................................................................................................................................................... 6
3 Illustrated parts catalog ................................................................................................................................ 7
Locating the product number and serial number ................................................................................................. 7
Tablet major components ...................................................................................................................................... 9
Miscellaneous parts ............................................................................................................................................. 12
Sequential part number listing ........................................................................................................................... 13
4 Removal and replacement preliminary requirements ..................................................................................... 21
Tools required ...................................................................................................................................................... 21
Service considerations ......................................................................................................................................... 21
Plastic parts ....................................................................................................................................... 21
Cables and connectors ...................................................................................................................... 21
Grounding guidelines ........................................................................................................................................... 22
Electrostatic discharge damage ........................................................................................................ 22
Packaging and transporting guidelines .......................................................................... 23
Workstation guidelines ................................................................................ 23
5 Removal and replacement procedures for Authorized Service Provider parts ................................................... 25
Releasing the tablet from the keyboard base ..................................................................................................... 25
Tablet component replacement procedures ....................................................................................................... 25
Unlocking the device and disabling Always On Remote Management (select products only) ........................... 26
Back cover ............................................................................................................................................................ 26
Battery ................................................................................................................................................................. 28
Audio board .......................................................................................................................................................... 30
Speakers .............................................................................................................................................................. 31
Touch board ......................................................................................................................................................... 33
System board ....................................................................................................................................................... 34
Wireless antenna ................................................................................................................................................. 37
v

Power/volume button board ............................................................................................................................... 38
Webcam module .................................................................................................................................................. 40
Middle frame ........................................................................................................................................................ 42
POGO (10-pin) docking connector cable ............................................................................................................. 43
Keyboard base ..................................................................................................................................................... 44
Hard drive (select products only) ........................................................................................................................ 46
Keyboard board ................................................................................................................................................... 47
TouchPad .............................................................................................................................................................. 48
Hinge cover .......................................................................................................................................................... 49
POGO connector ................................................................................................................................................... 51
6 Using Setup Utility (BIOS) in Windows 10 ....................................................................................................... 53
Starting Setup Utility (BIOS) ................................................................................................................................ 53
Updating Setup Utility (BIOS) .............................................................................................................................. 53
Determining the BIOS version ........................................................................................................... 53
Downloading a BIOS update .............................................................................................................. 54
Synchronizing a tablet and keyboard (select products only) .............................................................................. 55
7 Using HP PC Hardware Diagnostics (UEFI) in Windows 10 ................................................................................. 56
Downloading HP PC Hardware Diagnostics (UEFI) to a USB device .................................................................... 56
8 Using Setup Utility (BIOS) and HP PC Hardware Diagnostics (UEFI) in Windows 8.1 ............................................. 58
Starting Setup Utility (BIOS) ................................................................................................................................ 58
Updating Setup Utility (BIOS) .............................................................................................................................. 58
Determining the BIOS version ........................................................................................................... 58
Downloading a BIOS update .............................................................................................................. 59
Using HP PC Hardware Diagnostics (UEFI) ........................................................................................................... 60
Downloading HP PC Hardware Diagnostics (UEFI) to a USB device .................................................. 60
9 Specications .............................................................................................................................................. 62
10 Backing up, restoring, and recovering in Windows 10 .................................................................................... 63
Creating recovery media and backups ................................................................................................................ 63
Creating HP Recovery media (select products only) ......................................................................... 63
Using Windows tools ........................................................................................................................................... 64
Restore and recovery ........................................................................................................................................... 65
Recovering using HP Recovery Manager ........................................................................................... 65
What you need to know before you get started ............................................................. 65
Using the HP Recovery partition (select products only) ................................................. 66
Using HP Recovery media to recover .............................................................................. 66
vi

Changing the computer boot order ................................................................................ 67
Removing the HP Recovery partition (select products only) ......................................... 68
11 Backing up, restoring, and recovering in Windows 8.1 ................................................................................... 69
Creating recovery media and backups ................................................................................................................ 69
Creating HP Recovery media (select products only) ......................................................................... 69
Using Windows tools ........................................................................................................................................... 70
Restore and recovery ........................................................................................................................................... 70
Recovering using HP Recovery Manager ........................................................................................... 71
What you need to know before you get started ............................................................. 71
Using the HP Recovery partition (select products only) ................................................. 72
Using HP Recovery media to recover .............................................................................. 72
Changing the computer boot order ................................................................................ 72
Removing the HP Recovery partition (select products only) ......................................... 73
12 Power cord set requirements ...................................................................................................................... 74
Requirements for all countries ............................................................................................................................ 74
Requirements for specic countries and regions ................................................................................................ 75
13 Recycling .................................................................................................................................................. 77
Index ............................................................................................................................................................. 78
vii

viii

1 Product description
Category Description
Product Name HP Pavilion x2 Detachable
HP x2 210 G1 Tablet
Processor Intel Z8300 1.44 GHz quad core processor soldered-on-circuit (SoC)
Panel 10.1-in (1280x800), Antiglare (AG), light-emitting diode (LED), WXGA, TouchScreen display panel
Graphics Internal graphics:
Intel 7th generation graphics and media encode/decode engine 2D/3D graphics
Supports DX11, OpenGL 3.0 (OGL 3.0), OpenCL 1.2 (OCL 1.2), and OpenGLES 2.0 (OGLES 2.0)
Memory On-board; non-accessible
2 GB DDR3L or 4 GB DDR3L
Supports up to 2 GB or 4 GB (select products only) maximum system memory
Mass storage Supports 32- or 64-GB eMMC (v5.0)
Audio and video Stereo speakers (2)
Dual array digital microphones with appropriate beam-forming, echo-cancellation, and noise-
suppression software
Audio codec ALC5642
HD webcam: 1/6-in, F2.4, 1.26-MP max., (1280x720), 720P, 30 fps
Sensor Accelerometer
Ambient Light Sensor
eCompass
Gyroscope
Hall sensor
Thermistor
Wireless networking Integrated wireless options:
Intel 3165NGWG ac, 1x1 Bluetooth 4.0 LE PCIe+USB NGFF 2230 WW (Stone Peak 1)
AzureWave AW-NB177NF Realtek RTL8723BS 802.11 (1x1 b/g/n, Single Band, Bluetooth 4.0) with
single antenna (SDIO+UART)
Supports Miracast
External expansion Integrated microSD Card Reader expandable to 2 TB
Supports SD 3.0
Ports ●Audio: headphone/microphone combo jack
●MicroSD Card Reader
●One USB 2.0 port, one USB 2.0 type C port support charging and data
●Micro HDMI v1.4a port supporting up to 2048x1024, 1920x1080 @ 60Hz
1

Category Description
●POGO-pin (10-pin) docking connector
Keyboard 93% island-style thin cover keyboard (1.5-mm travel distance) with image sensor clickpad
●Multitouch gestures enabled for clickpad
●POGO-pin (10-pin) docking connector
Power requirements Supports a 2-cell, 33-Wh battery (non-removable), USB charging
Supports a 15-W USB Type C AC adapter with DC plug and localized cable plug support
Operating system Preinstalled:
Windows 10 Home Entry EM/SL Tablet + 2-in-1 Notebook
Windows 10 Home Entry EM/SL 64 Tablet + 2-in-1 SEAP (APJ)
Windows 10 Home China/SL 64 CPPP
Serviceability End user replaceable part: AC adapter
2 Chapter 1 Product description

2 External component identication
Right side
Component Description
(1) Volume buttons Control speaker volume on the tablet.
▲To increase speaker volume, press the + edge of the
button.
(2) Windows button Opens the Start menu.
(3) Memory card reader Reads optional memory cards that enable you to store, manage,
share or access information.
To insert a card:
1. Hold the card label-side up, with connectors facing the
computer.
2. Insert the card into the memory card reader, and then
press in on the card until it is rmly seated.
To remove a card:
▲Press in on the card, and then remove it from the memory
card reader.
(4) HDMI port Connects an optional video or audio device, such as a high-
denition television, any compatible digital or audio component,
or a high-speed High-Denition Multimedia Interface (HDMI)
device.
(5) USB Type-C port Connects any device with a Type-C connector.
NOTE: Some USB Type-C ports can charge select models of
cell phones, laptops, tablets, and MP3 players. even when the
computer is o. Some can also connect DisplayPort, VGA, HDMI,
and other video devices.
(6) AC adapter and battery light ●White: The AC adapter is connected and the battery is fully
charged.
●Amber: The AC adapter is connected, and the battery is
charging.
Right side 3

●White: The AC adapter is disconnected, and the battery has
reached a low battery level.
●Blinking amber: The battery is not charging.
(7) USB 3.0 port Connects optional USB 3.0 devices and provides enhanced USB
power performance.
Left side
Component Description
Audio-out (headphone)/Audio-in (microphone)
jack
Connects optional powered stereo speakers, headphones,
earbuds, a headset, or a television audio cable. Also connects an
optional headset microphone. This jack does not support
optional microphone-only devices.
WARNING! To reduce the risk of personal injury, lower the
volume setting before putting on headphones, earbuds, or a
headset. For additional safety information, refer to the
Regulatory, Safety, and Environmental Notices.
To access this document:
▲Type support in the taskbar search box, and then select
the HP Support Assistant app.
‒ or –
Click the question mark icon in the taskbar.
NOTE: When a device is connected to the jack, the computer
speakers are disabled.
NOTE: Be sure that the device cable has a 4-conductor
connector that supports both audio-out (headphone) and audio-
in (microphone).
4 Chapter 2 External component identication

Display
Component Description
(1) WLAN antennas (2)* Send and receive wireless signals to communicate with wireless local
area networks (WLANs).
(2) Webcam Records video and captures photographs. Some products allow you
to video conference and chat online using streaming video.
To use the webcam:
▲Type camera in the taskbar search box, and then select
Camera.
(3) Webcam light On: The webcam is in use.
(4) Ambient light sensor Automatically adjusts the display brightness based on the lighting
conditions in your environment.
(5) Speakers (2) Produce sound.
*The antenna is not visible from the outside of the computer. For optimal transmission, keep the areas immediately around the
antennas free from obstructions.
For wireless regulatory notices, see the section of the Regulatory, Safety, and Environmental Notices that applies to your country or
region.
To access this document:
Type support in the taskbar search box, and then select the HP Support Assistant app.
‒ or –
Click the question mark icon in the taskbar.
Display 5

Top edge
Component Description
(1) Power button ●When the tablet is o, press the button to turn on the
tablet.
●When the tablet is on, press the button briey to initiate
Sleep.
●When the tablet is in the Sleep state, press the button
briey to exit Sleep.
●When the tablet is in Hibernation, press the button briey
to exit Hibernation.
CAUTION: Pressing and holding down the power button will
result in the loss of unsaved information.
If the tablet has stopped responding and Windows shutdown
procedures are ineective, press and hold the power button
down for at least 10 seconds to turn o the tablet.
To learn more about your power settings, see your power
options. Type power in the taskbar search box, select Power
and sleep settings, and then select Power and sleep.
(2) Internal microphones Record sound.
Bottom edge
Component Description
(1) Alignment posts(2) Allow the display to open and close.
(2) Docking port Connects the tablet to the keyboard base.
(3) Product and regulatory information Identies serial number, product number, and regulatory
labels
6 Chapter 2 External component identication

3 Illustrated parts catalog
NOTE: HP continually improves and changes product parts. For complete and current information on
supported parts for your computer, go to http://partsurfer.hp.com, select your country or region, and then
follow the on-screen instructions.
Locating the product number and serial number
The tablet serial number and product number are etched on the tablet bottom edge (3).
– or –
The serial number (2) and product number (3) are also located on a label inside the back cover.
This information may be needed when travelling internationally or when contacting support.
Component
(1) Data matrix code
Locating the product number and serial number 7

Component
(2) Serial number
(3) Product number
(4) Warranty period
(5) Model number (select products only)
8 Chapter 3 Illustrated parts catalog

Tablet major components
Item Component Spare part number
(1) Display panel assembly10.1-in, AG, LED, WXGA, TouchScreen (includes bezel and
TouchScreen cable)
In Turbo Silver nish 814732-001
832395-001
In Blizzard White nish 824609-001
Tablet major components 9

Item Component Spare part number
832396-001
In Sunset Red nish 824610-001
832397-001
(2) Battery, 2-cell, 33-Wh (includes cable and double-sided adhesive) 810985-005
(3) Webcam (includes cable and double-sided adhesive) 833626-001
(4) Power/volume button board (includes cable) 814722-001
832766-001
(5) Speaker Kit (includes left and right speakers and cables) 814735-001
(6) Audio board (includes cable and double-sided adhesive) 814721-001
832765-001
(7) Middle frame
(8) Touch board (includes cable) 814725-001
(9) POGO (10-pin) docking connector board (includes cable)
For products not equipped with a hard drive 814723-001
833623-001
For products equipped with a hard drive 833624-001
(10) Wireless antenna (includes cable) 814724-001
832760-001
(11) System board equipped with an Intel Z8300 1.44-GHz quad core processor (SoC), a graphics subsystem with UMA
memory, and 2 GB or 4 GB (select products only) DDR3L system memory (includes replacement thermal material)
Equipped with an Intel Z8300 processor, a 32-GB eMMC hard drive (SoC), and a Windows 10
operating system
832393-601
Equipped with an Intel Z8300 processor, a 32-GB eMMC hard drive (SoC), and a non-
Windows operating system
832393-001
Equipped with an Intel Z8300 processor, 2 GB of system memory, a 64-GB eMMC hard drive
(SoC), and a Windows 10 operating system
832394-601
Equipped with an Intel Z8300 processor, 2 GB of system memory, a 64-GB eMMC hard drive
(SoC), and a non-Windows operating system
832394-001
Equipped with 2 GB of system memory, a 32-GB eMMC hard drive (SoC), and a Windows 10
operating system
834737-601
Equipped with 4 GB of system memory, a 64-GB eMMC hard drive (SoC), and a Windows 10
operating system
834738-601
Equipped with 2 GB of system memory, a 64-GB eMMC hard drive (SoC), and a Windows 10
operating system
839058-601
Equipped with 4GB of system memory, a 32-GB eMMC hard drive (SoC), and a Windows 10
operating system
839059-601
Equipped with 4 GB of system memory, a 64-GB eMMC hard drive (SoC), and a Windows 10
operating system
855822-601
Equipped with 4 GB of system memory, a 64-GB eMMC hard drive (SoC), and a non-Windows
operating system
855822-001
10 Chapter 3 Illustrated parts catalog

Item Component Spare part number
Equipped with 4 GB of system memory, a 32-GB eMMC hard drive (SoC), and a Windows 10
operating system
855826-601
Equipped with 4 GB of system memory, a 32-GB eMMC hard drive (SoC), and a non-Windows
operating system
855826-001
Thermal Material Kit (not illustrated, includes replacement thermal material) 826599-001
(12) Back cover
In Turbo Silver nish 832761-001
In Blizzard White nish 832762-001
In Sunset Red nish 832763-001
(13) Top cover with keyboard for products not equipped with a hard drive
In Turbo Silver nish 814718-001
In Blizzard White nish 814719-001
In Sunset Red nish 814720-001
Top cover with keyboard for products equipped with a hard drive:
In Turbo Silver nish 832468-001
In Blizzard White nish 832469-001
In Sunset Red nish 832470-001
(14) TouchPad board
In Turbo Silver nish 833638-001
In Blizzard White nish 835706-001
In Sunset Red nish 835707-001
(15) Display cable 832764-001
814715-001
(16) Hinge
For products not equipped with a hard drive 833635-001
For products equipped with a hard drive 833636-001
(17) Hinge cover for products not equipped with a hard drive
In Turbo Silver nish 833629-001
In Blizzard White nish 833630-001
In Sunset Red nish 833631-001
Hinge cover for products equipped with a hard drive
In Turbo Silver nish 833632-001
In Blizzard White nish 833633-001
In Sunset Red nish 833634-001
(18) Hinge connector (included with hinge cover)
Tablet major components 11

Item Component Spare part number
(19) Hard drive (select products only)
500 GB 5400 RPM SATA RAW 7mm hard drive 778186-005
1 TB 5400 RPM SATA RAW 7mm hard drive 762990-005
(20) Keyboard board
For products not equipped with a hard drive 833627-001
For products equipped with a hard drive 833628-001
(21) Base enclosure for products not equipped with a hard drive
In Turbo Silver nish 833614-001
In Blizzard White nish 833615-001
In Sunset Red nish 833616-001
Base enclosure for products equipped with a hard drive
In Turbo Silver nish 833617-001
In Blizzard White nish 833618-001
Base enclosure in Sunset Red nish 833619-001
Miscellaneous parts
Component Spare part number
15-W AC adapter (includes USB extension cable) 792619-001
Duck head adapter 822328-001
Rubber Kit 814733-001
832769-001
Screw Kit 814734-001
Case (for use in Europe) 833754-021
DIB HP Stereo 3.5mm headset 840339-001
12 Chapter 3 Illustrated parts catalog