HPE Cloudline CL3100 Gen10 Operating instructions

Contents 1
HPE Cloudline CL3100 Gen10 Server User
and Maintenance Guide
Abstract
This document is for the person who installs, administers, and troubleshoots servers and storage systems. Hewlett Packard
Enterprise assumes you are qualified in the servicing of computer equipment and trained in recognizing hazards in products
with hazardous energy levels.
Part Number: P08747-001b
Published: December 2018
Edition: 1

Contents 2
© Copyright 2018 Hewlett Packard Enterprise Development LP
Notices
The information contained herein is subject to change without notice. The only warranties for Hewlett
Packard Enterprise products and services are set forthin the express warranty statements accompanying
such products and services. Nothing herein should be construed as constituting an additional warranty.
Hewlett Packard Enterprise shall not be liable for technical or editorial errors or omissions contained
herein.
Confidential computer software. Valid license from Hewlett Packard Enterprise required for possession,
use, or copying. Consistent with FAR 12.211 and 12.212, Commercial Computer Software, Computer
Software Documentation, and Technical Data for Commercial Items are licensed to the U.S. Government
under vendor's standard commercial license.
Links to third-party websites take you outside the Hewlett Packard Enterprise website. Hewlett Packard
Enterprise has no control over and is not responsible for information outside the Hewlett Packard
Enterprise website.
Acknowledgments
microSD is a trademark or a registered trademark of SD-3D a registered trademark in the United States
and other countries.
Microsoft®, Windows®, and Windows Server®are either registered trademarks or trademarks of Microsoft
Corporation in the United States and/or other countries.
Linux®is the registered trademark of Linus Torvalds in the U.S. and other countries.

Contents 3
Contents
Contents ...................................................................................................................................................3
Component identification ..........................................................................................................................7
Front panel components...........................................................................................................................................7
Rear panel components ...........................................................................................................................................7
Rear panel LEDs and buttons ..................................................................................................................................8
Drive LED status indicators...........................................................................................................................8
System board components.......................................................................................................................................9
Fan control board components...............................................................................................................................10
LED board components..........................................................................................................................................10
Power interposer board components .....................................................................................................................11
CPLD board components.......................................................................................................................................13
Cable Location.............................................................................................................................................14
PCIe switch board components..............................................................................................................................15
DIMM slots .............................................................................................................................................................16
Memory Module Population Rules...............................................................................................................16
DIMM label identification .............................................................................................................................17
Device mapping......................................................................................................................................................18
Fan bay mapping....................................................................................................................................................19
Operations ..............................................................................................................................................20
Power up the server ...............................................................................................................................................20
Setup ......................................................................................................................................................21
Safety and regulatory compliance..........................................................................................................................21
Optimum environment............................................................................................................................................21
Space and airflow requirements..................................................................................................................21
Temperature requirements..........................................................................................................................22
Power requirements ....................................................................................................................................22
Rack warnings........................................................................................................................................................23
Identifying the contents of the server shipping carton............................................................................................24
Installing the server into the rack............................................................................................................................24
Installing the operating system...............................................................................................................................25
Selecting boot options in BIOS Setup ....................................................................................................................25
Selecting boot options............................................................................................................................................25
Registering the server ............................................................................................................................................25
Hardware options installation..................................................................................................................26
Introduction.............................................................................................................................................................26
Fan modules...........................................................................................................................................................26
Removing a fan module...............................................................................................................................26
Installing a fan module.................................................................................................................................27
Redundant power supply units...............................................................................................................................27
Removing a redundant power supply unit...................................................................................................27
Installing a redundant power supply unit.....................................................................................................28
Rear solid state drives............................................................................................................................................28
Installing a rear SSD assembly ...................................................................................................................28
Removing a rear SSD assembly .................................................................................................................29
Installing a rear SSD module.......................................................................................................................29
Removing a rear SSD module.....................................................................................................................30
Access panels ........................................................................................................................................................31
Removing an access panel .........................................................................................................................31
Installing an access panel ...........................................................................................................................31
Hard disk drives......................................................................................................................................................33
Removing an LFF HDD assembly...............................................................................................................33
Installing an LFF HDD assembly.................................................................................................................34

Contents 4
Removing a 2 LFF HDD assembly..............................................................................................................36
Installing a 2 LFF HDD assembly................................................................................................................38
Removing an SFF HDD assembly...............................................................................................................40
Installing an SFF HDD assembly.................................................................................................................41
Removing a 3.5” HDD module.....................................................................................................................42
Installing a 3.5” HDD module.......................................................................................................................43
Removing an SSD module..........................................................................................................................44
Installing an SSD module............................................................................................................................45
Fan control boards .................................................................................................................................................46
Removing a fan control board .....................................................................................................................46
Installing a fan control board .......................................................................................................................47
Air baffles ...............................................................................................................................................................48
Removing an air baffle.................................................................................................................................48
Installing an air baffle...................................................................................................................................49
Air fences ...............................................................................................................................................................50
Removing an air fence.................................................................................................................................50
Installing an air fence...................................................................................................................................51
Power interposer boards ........................................................................................................................................52
Removing a power interposer board ...........................................................................................................52
Installing a power interposer board .............................................................................................................53
Riser boards...........................................................................................................................................................54
Removing a riser board...............................................................................................................................54
Installing a riser board.................................................................................................................................55
Internal fan modules...............................................................................................................................................56
Removing an internal fan module................................................................................................................56
Installing an internal fan module..................................................................................................................58
Rear storage cages................................................................................................................................................60
Removing a rear storage cage....................................................................................................................60
Installing a rear storage cage......................................................................................................................61
CPLD boards..........................................................................................................................................................62
Removing a CPLD board.............................................................................................................................62
Installing a CPLD board...............................................................................................................................63
LED boards ............................................................................................................................................................64
Removing a LED board...............................................................................................................................64
Installing a LED board.................................................................................................................................65
OCP mezzanine cards ...........................................................................................................................................66
Removing an OCP mezzanine card............................................................................................................66
Installing an OCP mezzanine card..............................................................................................................67
PCIe switch boards ................................................................................................................................................68
Removing a PCIe switch board...................................................................................................................68
Installing a PCIe switch board.....................................................................................................................69
NVMe M.2 cards.....................................................................................................................................................70
Removing a NVMe M.2 card .......................................................................................................................70
Installing a NVMe M.2 card .........................................................................................................................71
Trusted Platform Modules (TPM) ...........................................................................................................................72
Removing a TPM.........................................................................................................................................72
Installing a TPM...........................................................................................................................................73
Memory modules....................................................................................................................................................74
Removing a memory module.......................................................................................................................74
Installing a memory module.........................................................................................................................75
Processors .............................................................................................................................................................76
Removing a processor.................................................................................................................................76
Installing a processor...................................................................................................................................78
System board modules...........................................................................................................................................81
Removing a system board module..............................................................................................................81
Installing a system board module................................................................................................................82
Rackmount rail .......................................................................................................................................................83
Removing a chassis from a rack .................................................................................................................83
Installing a chassis on a rack.......................................................................................................................84
Removing rackmount rails...........................................................................................................................85
Installing rackmount rails.............................................................................................................................86

Contents 5
Powering on and selecting boot options.................................................................................................................87
Installing the operating system...............................................................................................................................87
Cabling....................................................................................................................................................88
Internal system cable routing .................................................................................................................................88
Software and configuration utilities.........................................................................................................92
HPE BMC...............................................................................................................................................................92
Web GUI introduction..................................................................................................................................92
IP address ...................................................................................................................................................92
User name and password............................................................................................................................92
Web browsers..............................................................................................................................................92
Logging in....................................................................................................................................................93
Updating the firmware .................................................................................................................................93
HPE Pointnext Portfolio........................................................................................................................................100
Proactive notifications................................................................................................................................100
System utilities .....................................................................................................................................................101
BIOS settings.............................................................................................................................................101
BIOS setup menu screen ..........................................................................................................................101
Event logging.............................................................................................................................................172
Entering the pop-up boot menu.................................................................................................................177
Entering PXE boot.....................................................................................................................................177
Entering the BIOS setup menu..................................................................................................................177
BIOS maintenance ....................................................................................................................................178
Checking the FW version .....................................................................................................................................180
Checking the BIOS version using Linux....................................................................................................180
Checking the BIOS version using the BIOS setup utility...........................................................................181
Checking the BMC version using Linux.....................................................................................................181
Checking the BMC version using the web GUI.........................................................................................182
Checking the event log.........................................................................................................................................182
Checking the system event log using Linux remote desktop.....................................................................182
Checking the system event log using the web GUI...................................................................................183
Checking the event log using the BIOS setup utility..................................................................................184
Illustrated parts catalog.........................................................................................................................186
System components.............................................................................................................................................186
Troubleshooting....................................................................................................................................191
Troubleshooting preparation ................................................................................................................................191
Pre-diagnostic............................................................................................................................................191
Symptom collection ...................................................................................................................................191
Prepare the server for diagnosis ...............................................................................................................192
Performing processor procedures in the troubleshooting process............................................................192
Disassembling the server down to the minimum hardware configuration .................................................193
Battery replacement..............................................................................................................................194
Electrostatic discharge..........................................................................................................................195
Preventing electrostatic discharge .......................................................................................................................195
Grounding methods to prevent electrostatic discharge........................................................................................195
Specifications........................................................................................................................................196
Environmental specifications................................................................................................................................196
Mechanical specifications.....................................................................................................................................196

Contents 6
Support and other resources ................................................................................................................197
Accessing Hewlett Packard Enterprise Support...................................................................................................197
Information to collect .................................................................................................................................197
Accessing updates...............................................................................................................................................197
HPE Cloudline Support Services..........................................................................................................................198
Warranty information.............................................................................................................................................198
Documentation feedback......................................................................................................................201
Open Source Software..........................................................................................................................................197
Regulatory information..........................................................................................................................................199
Customer Self Repair............................................................................................................................................198

Component identification 7
Component identification
Front panel components
Item
Description
1
System fan (8)
2
UID LED
Rear panel components
Item
Description
1
PCIe slot
2
BMC management port
3
UID/Reset button
4
System status LED
5
Pull tab
6
Button with LED
7
Serial port
8
VGA
9
OCP card
10
USB 3.0 port (2)
11
UID LED
12
2.5” rear SSD (2)
13
Drive LEDs
14
AC inlet

Component identification 8
Rear panel LEDs and buttons
Item
Description
Status
1
Power button with LED
Solid green = Power status is S0
Solid orange = Power status is S5
2
Management LAN active LED
Solid green = Link
Blinking green = Active
3
Management LAN link LED
Solid amber = Link speed is 1G
Off = Link speed is 10/100Mbps
4
UID and reset button
5
UID LED
Solid blue = Event triggered by UID button
6
System status LED
Solid green = Normal operation
Solid amber = Fault detected
7
Drive LEDs
See “Drive LED status indicators”
Drive LED status indicators
Item
Description
LED Status
Status
1 (ID 4)
2 (ID 3)
3 (ID 2)
4 (ID 1)
5 (ID 0)
Drive ID LED
All Off
No drive is installed, or no drive fault/rebuild
occurred
Any bit on
5 LEDs show drive location. Location of a
being located drive when status LED shows
blinking red 4Hz, or location of a fault drive
when status LED shows steady red.
If more than one location needs to be
displayed, then each number will be shown
for 5 seconds duration and loops repeatedly.

Component identification 9
Item
Description
LED Status
Status
6
Drive status LED
Solid green
Power on with no drive activity
Blinking green
Power on with drive activity
Solid red
Drive fault has occurred (refer to ID LED)
Blinking red (4Hz)
Drive is being located (refer to ID LED)
Blinking red (1Hz)
RAID rebuild in progress
System board components
Item
Description
1
NVMe M.2 connector
2
PCIe x16 slot
3
Processor 0
4
DIMM (16)
5
Processor 1
6
PCIe x16 extend connector (2)
7
RPS connector (2)
8
Power connector (2)
9
MiniSAS connector (3)
10
Battery slot
11
OCP mezzanine connector
12
UID LED
13
Dual USB 3.0 and RJ45
14
VGA port
15
RJ45 for serial console
16
Power button

Component identification 10
Fan control board components
Item
Description
1
Fan connector (J8, J9, J10, J11, J12, J13, J14, J15)
2
Power connector (J19, J20, J21)
LED board components
Item
Description
1
Signal connector (J1)

Component identification 11
Power interposer board components
12 LFF HDDs
Item
Description
1
Power connector (J1)
2
Power connector (J10)
3
Power connector (J11)
4
Power connector (J9)
5
Power connector (J13)
6
Signal connector (J17)
7
Power connector (J5)
8
Power connector (J6)
9
Power connector (J4)
10
PSU connector (J2, J3)

Component identification 12
20 NVMe SSD
Item
Description
1
Power connector (J1)
2
Power connector (J10)
3
Power connector (J11)
4
Power connector (J9)
5
Power connector (J13)
6
Fan connector (J20)
7
Fan connector (J19)
8
Signal connector (J17)
9
Power connector (J5)
10
Power connector (J6)
11
Power connector (J4)
12
Power connector (J12)
13
PSU connector (J2, J3)

Component identification 13
CPLD board components
Item
Description
1
Signal connector (J2)
2
SGPIO connector (J3)
3
Signal connector (J12)
4
Signal connector (J10)
5
SGPIO connector (J5)
6
JTAG connector (J7)
7
Power connector (J4)
8
SGPIO connector (J9)
9
SGPIO connector (J6)
10
SGPIO connector (J11)
11
SGPIO connector (J8)
12
Signal connector (J1)

Component identification 14
Cable Location
12 LFF HDDs
20 NVMe SSD

Component identification 15
PCIe switch board components
Item
Description
1
Power connector (J17)
2
SGPIO connector (J16)
3
Slim connector (J1, J2, J3, J4, J5, J6, J7, J8, J9)
4
Slim connector (J10)
5
Signal connector (J11)

Component identification 16
DIMM slots
DIMM slots are numbered sequentially (1 through 8). Use the following population order for spare
replacement.
Memory Module Population Rules
Processor 0
DIMM Slot #
C1
B1
A1
A2
D2
D1
E1
F1
1 DIMM
V
2 DIMMs
V
V
3 DIMMs
V
V
V
4 DIMMs
V
V
V
V
5 DIMMs *
V
V
V
V
V
6 DIMMs
V
V
V
V
V
V
7 DIMMs *
V
V
V
V
V
V
V
8 DIMMs *
V
V
V
V
V
V
V
V
Processor 1
DIMM Slot #
M1
L1
K1
K2
G2
G1
H1
J1
1 DIMM
V
2 DIMMs
V
V
3 DIMMs
V
V
V
4 DIMMs
V
V
V
V
5 DIMMs *
V
V
V
V
V
6 DIMMs
V
V
V
V
V
V
7 DIMMs *
V
V
V
V
V
V
V
8 DIMMs *
V
V
V
V
V
V
V
V
* Unbalanced.

Component identification 17
Type
Ranks per DIMM
and Data Width
DIMM Capacity (GB)
Speed (MT/s); Voltage (V); Slots per
Channel (SPC) & DIMMs per Channel
(DPC)
DRAM Density
1 Slot per
Channel
2 Slots per Channel
4 Gb
8 Gb
1 DPC
1 DPC
2 DPC
1.2 V
1.2 V
1.2 V
RDIMM
SRx4
8 GB
16 GB
2666
2666
2666
RDIMM
SRx8
4 GB
8 GB
RDIMM
DRx8
8 GB
16 GB
RDIMM
DRx4
16 GB
32 GB
RDIMM 3DS
QRx4
N/A
2H-64 GB
8Rx4
N/A
4H-64B
LRDIMM
QRx4
32 GB
64 GB
LRDIMM 3DS
QRx4
N/A
2H-64 GB
8Rx4
N/A
4H-64 GB
DIMM label identification
To determine DIMM characteristics, see the label attached to the DIMM. The information in this section
helps you to use the label to locate specific information about the DIMM.
Item
Description
Status
1
Capacity
8 GB
16 GB
32 GB
64 GB
128 GB
2
Rank
1R = Single rank
2R = Dual rank
4R = Quad rank
8R = Octal rank
3
Data width on DRAM
x4 = 4-bit
x8 = 8-bit
x16 = 16-bitt
4
Memory generation
PC4 = DDR4
5
Maximum memory speed
2133 MT/s
2400 MT/s
2666 MT/s

Component identification 18
Item
Description
Status
6
CAS latency
P = CAS 15-15-15
T = CAS 17-17-17
U = CAS 20-18-18
V = CAS 19-19-19 (for RDIMM, LRDIMM)
V = CAS 22-19-19 (for 3DS TSV LRDIMM)
7
DIMM type
R = RDIMM (registered)
L = LRDIMM (load reduced)
E = Unbuffered ECC (UDIMM)
For more information about product features, specifications, options, configurations, and compatibility,
see the product QuickSpecs.
Device mapping
12 LFF HDDs
Drive No.
BIOS Port
1 ~ 8
SATA P0 ~ P7
9 ~ 12
sSATA P2 ~ P5
Rear 1, 2
sSATA P0, P1

Component identification 19
20 NVMe SSD
Drive No.
BIOS Port
1 ~ 20
Slot 1 ~ Slot 20
Rear 1, 2
SATA P0, P1
Fan bay mapping
20 NVMe SSD

Operations 20
Operations
Power up the server
To power up the server, use one of the following methods:
Press the Power On/Standby button.
Use Power Control function through BMC web interface.
Power down the server
Before powering down the server for any upgrade or maintenance procedures, perform a backup of
critical server data and programs.
IMPORTANT: When the server is in standby mode, auxiliary power is still being provided to
the system.
To power down the server, use one of the following methods:
Press and release the Power On/Standby button.
This method initiates a controlled shutdown of applications and the OS before the server enters
standby mode.
Press and hold the Power On/Standby button for more than 4 seconds to force the server to enter
standby mode.
This method forces the server to enter standby mode without properly exiting applications and the
OS. If an application stops responding, you can use this method to force a shutdown.
Use Power Control function through BMC web interface.
This method initiates a controlled remote shutdown of applications and the OS before the server
enters standby mode.
Before proceeding, verify that the server is in standby mode by observing that the system power LED is
amber.