HPE ProLiant SL270s Gen8 User manual

HPE ProLiant SL270s Gen8 Server
User Guide
Abstract
This document provides detailed instructions to configure and use the HPE ProLiant SL270s Gen8 Server.
Part Number: 666300-001R
January 2016
Edition: 2

© Copyright 2012, 2016 Hewlett Packard Enterprise Development LP
The information contained herein is subject to change without notice. The only warranties for Hewlett Packard Enterprise products and services
are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting
an additional warranty. Hewlett Packard Enterprise shall not be liable for technical or editorial errors or omissions contained herein.
Microsoft®, Windows®, and Windows Server® are either registered trademarks or trademarks of Microsoft Corporation in the United States
and/or other countries. Bluetooth® is a trademark owned by its proprietor and used by Hewlett Packard Enterprise under license.

Contents 3
Contents
Component identification ....................................................................................................................... 6
Front panel components...........................................................................................................................................6
Front panel LEDs and buttons..................................................................................................................................7
Rear panel components ...........................................................................................................................................8
Rear panel LEDs and buttons ..................................................................................................................................8
System board components.......................................................................................................................................9
DIMM slot locations .....................................................................................................................................10
System maintenance switch........................................................................................................................11
NMI jumper ..................................................................................................................................................11
Device numbers .....................................................................................................................................................12
GPU numbering......................................................................................................................................................12
Hot-plug drive LED definitions................................................................................................................................13
Operations ........................................................................................................................................... 14
Power up the server ...............................................................................................................................................14
Power down the server...........................................................................................................................................14
Remove the server from the chassis......................................................................................................................14
Remove the processor air baffle ............................................................................................................................15
Setup ................................................................................................................................................... 19
Optional services....................................................................................................................................................19
Rack planning resources........................................................................................................................................19
Optimum environment ............................................................................................................................................19
Space and airflow requirements..................................................................................................................20
Temperature requirements ..........................................................................................................................20
Power requirements ....................................................................................................................................21
Electrical grounding requirements ...............................................................................................................21
Rack warnings........................................................................................................................................................21
Contents of the server shipping carton...................................................................................................................22
Installing the chassis ..............................................................................................................................................22
Installing options.....................................................................................................................................................22
Installing the components.......................................................................................................................................22
Installing the server into the chassis ......................................................................................................................23
Powering up the chassis ........................................................................................................................................24
Configuring the chassis ..........................................................................................................................................24
Powering on and selecting boot options.................................................................................................................24
Install the system software .....................................................................................................................................24
Register the product ...............................................................................................................................................25
Hardware options installation ............................................................................................................... 26
Introduction.............................................................................................................................................................26
Processor option ....................................................................................................................................................26
Memory options......................................................................................................................................................30
HPE SmartMemory......................................................................................................................................30
Memory subsystem architecture..................................................................................................................31
Single-, dual-, and quad-rank DIMMs..........................................................................................................31
DIMM identification......................................................................................................................................32
Memory configurations ................................................................................................................................32
General DIMM slot population guidelines....................................................................................................34
Installing a DIMM.........................................................................................................................................35
Hot-plug hard drive guidelines................................................................................................................................38
Removing the hard drive blank....................................................................................................................39
Installing a hot-plug SAS drive ....................................................................................................................39
Controller options ...................................................................................................................................................40
Installing the cache module.........................................................................................................................41

Contents 4
Installing the FBWC capacitor pack.............................................................................................................43
Expansion board options........................................................................................................................................48
Installing an expansion board or FlexibleLOM ............................................................................................48
Installing a PCI riser board assembly..........................................................................................................52
Redundant hot-plug power supply option...............................................................................................................56
Installing the 8X SFF Smart Array enablement option ...........................................................................................58
Connecting the SUV cable .....................................................................................................................................64
HP Trusted Platform Module option .......................................................................................................................65
Installing the Trusted Platform Module board..............................................................................................65
Retaining the recovery key/password..........................................................................................................69
Enabling the Trusted Platform Module ........................................................................................................69
Cabling ................................................................................................................................................ 71
Cabling overview ....................................................................................................................................................71
FBWC capacitor pack cabling ................................................................................................................................71
Software and configuration utilities ...................................................................................................... 74
Server mode...........................................................................................................................................................74
Hewlett Packard Enterprise product QuickSpecs...................................................................................................74
HPE iLO Management ...........................................................................................................................................74
HPE iLO.......................................................................................................................................................74
Intelligent Provisioning.................................................................................................................................76
HPE Insight Remote Support ......................................................................................................................77
Scripting Toolkit for Windows and Linux......................................................................................................77
Service Pack for ProLiant.......................................................................................................................................78
HP Smart Update Manager .........................................................................................................................78
HPE ROM-Based Setup Utility ...............................................................................................................................78
Using RBSU ................................................................................................................................................78
Auto-configuration process..........................................................................................................................79
Boot options.................................................................................................................................................79
Configuring AMP modes..............................................................................................................................80
Re-entering the server serial number and product ID .................................................................................80
Utilities and features...............................................................................................................................................80
Array Configuration Utility............................................................................................................................80
Option ROM Configuration for Arrays..........................................................................................................81
ROMPaq utility.............................................................................................................................................82
Automatic Server Recovery.........................................................................................................................82
USB support ................................................................................................................................................82
Redundant ROM support.............................................................................................................................82
Keeping the system current....................................................................................................................................83
Drivers .........................................................................................................................................................83
Software and firmware.................................................................................................................................83
Version control.............................................................................................................................................83
Operating systems and virtualization software support for ProLiant servers...............................................84
HPE Technology Service Portfolio ..............................................................................................................84
Change control and proactive notification ...................................................................................................84
Troubleshooting ................................................................................................................................... 85
Troubleshooting resources.....................................................................................................................................85
System battery..................................................................................................................................... 85
Warranty and regulatory information .................................................................................................... 87
Warranty information ..............................................................................................................................................87
Regulatory information ...........................................................................................................................................87
Safety and regulatory compliance ...............................................................................................................87
Belarus Kazakhstan Russia marking...........................................................................................................87
Turkey RoHS material content declaration..................................................................................................88
Ukraine RoHS material content declaration ................................................................................................88
Electrostatic discharge......................................................................................................................... 89
Preventing electrostatic discharge .........................................................................................................................89
Grounding methods to prevent electrostatic discharge ..........................................................................................89

Contents 5
Specifications ...................................................................................................................................... 90
Environmental specifications..................................................................................................................................90
Server specifications ..............................................................................................................................................90
Hot-plug power supply calculations........................................................................................................................90
Support and other resources................................................................................................................ 91
Accessing Hewlett Packard Enterprise Support.....................................................................................................91
Information to collect ...................................................................................................................................91
Accessing updates .................................................................................................................................................91
Websites.................................................................................................................................................................91
Customer Self Repair .............................................................................................................................................92
Remote support......................................................................................................................................................99
Acronyms and abbreviations.............................................................................................................. 100
Documentation feedback ................................................................................................................... 103
Index.................................................................................................................................................. 104

Component identification 6
Component identification
Front panel components
Item Description
1
Hot-plug drive 1
2
Hot-plug drive 2
3
Hot-plug drive 3
4
Hot-plug drive 4
5
Hot-plug drive 5
6
Hot-plug drive 6
7
Hot-plug drive 7
8
Hot-plug drive 8
9
Option bay 2, FlexibleLOM
10
Option bay 1, PCI riser board
11
iLO 4 connector
12
NIC 2 connector
13
NIC 1 connector
14
Power On/Standby button and system power LED
15
Health LED
16
UID LED button
17
Serial connector
18
SUV connector

Component identification 7
Front panel LEDs and buttons
Item Description Status
1
iLO 4 speed LED
Green = LAN connection using a GbE link
Amber = LAN connection using a 10 Mbps/100 Mbps link
Off = No link exists
2
iLO 4 status LED
Solid green = Link to network
Flashing green (1 Hz/cycle per sec) = Network active
Off = No network activity
3
NIC 2 status LED
Solid green = Link to network
Flashing green (1 Hz/cycle per sec) = Network active
Off = No network activity
4
NIC 2 speed LED
Green = LAN connection using a GbE link
Amber = LAN connection using a 10 Mbps/100 Mbps link
Off = No link exists
5
NIC 1/iLO 4 status LED
Solid green = Link to network
Flashing green (1 Hz/cycle per sec) = Network active
Off = No network activity
6
NIC 1/iLO 4 speed LED
Green = LAN connection using a GbE link
Amber = LAN connection using a 10 Mbps/100 Mbps link
Off = No link exists
7
Power On/Standby button and
system power LED
Solid green = System on
Flashing green (1 Hz/cycle per sec) = Performing power on
sequence
Solid amber = System in standby
Off = No power present**
8
Health LED
Solid green = Normal
Flashing amber = System degraded
Flashing red (1 Hz/cycle per sec) = System critical
Fast-flashing red (4 Hz/cycles per sec) = Power fault*
9
UID button/LED
Solid blue = Activated
Flashing blue (1 Hz/cycle per sec) = Remote management or
firmware upgrade in progress
Off = Deactivated
* To identify components in a degraded or critical state, see the iLO/BIOS logs and the server troubleshooting guide.
** Facility power is not present, power cord is not attached, no power supplies are installed, power supply failure has
occurred, or the power button cable is disconnected.

Component identification 8
Rear panel components
The server has four power supplies, eight fans, and a single SLAPM interface located on the rear panel of
the chassis.
Item
Description
1
SLAPM interface
2
Power supply 4
3
Power supply 3
4
Power supply 2
5
Power supply 1
Rear panel LEDs and buttons
Item Description Status
1
Fan 8/16 power LED
Off—Normal
Amber—Fan has failed.
2
Fan 7/15 power LED
Off—Normal

Component identification 9
Item
Description
Status
Amber—Fan has failed.
3
UID LED button
Blue—Activated
Flashing blue—System is being remotely
managed.
Off—Deactivated
4
Fan 4/12 power LED
Off—Normal
Amber—Fan has failed.
5
Fan 3/11 power LED
Off—Normal
Amber—Fan has failed.
6
Fan 1/9 power LED
Off—Normal
Amber—Fan has failed.
7
Fan 2/10 power LED
Off—Normal
Amber—Fan has failed.
8
Power supply 1 power
LED
Green—Normal
Off—No AC power
9
Power supply 2 power
LED
Green—Normal
Off—No AC power
10
Power supply 3 power
LED
Green—Normal
Off—No AC power
11
Power supply 4 power
LED
Green—Normal
Off—No AC power
12
Fan 5/13 power LED
Off—Normal
Amber—Fan has failed.
13
Fan 6/14 power LED
Off—Normal
Amber—Fan has failed.
System board components
Item
Description
1
Cache module connector
2
PCIe x24 riser connector
3
SATA connector 2
4
SATA connector 1

Component identification 10
Item
Description
5
System battery
6
Processor socket 2
7
Processor 2 DIMM slots
8
12-pin system board power connector
9
24-pin RPS connector
10
Processor 1 DIMM slots
11
Processor socket 1
12
Mini-SAS connector 2i
13
Mini-SAS connector 1i
14
microSD card slot
15
Hot-plug drive backplane sideband connector
16
FlexibleLOM x16 riser connector
17
System maintenance switch
18
TPM connector
19
NMI header
NOTE: This server supports PCIe Gen3 only in the FlexibleLOM slot. PCIe Gen2 is
supported in all other slots.
DIMM slot locations
DIMM slots are numbered sequentially (1 through 8) for each processor. The supported AMP modes use
the alpha assignments for population order, and the slot numbers designate the DIMM slot ID for spare
replacement.
The arrow points to the front of the server.

Component identification 11
System maintenance switch
Position
Default
Function
S1
Off
Off = iLO 4 security is enabled.
On = iLO 4 security is disabled.
S2
Off
Off = System configuration can be
changed.
On = System configuration is locked.
S3
Off
Reserved
S4
Off
Reserved
S5
Off
Off = Power-on password is enabled.
On = Power-on password is disabled.
S6
Off
Off = No function
On = ROM reads system
configuration as invalid.
S7
—
Reserved
S8
—
Reserved
S9
—
Reserved
S10
—
Reserved
S11
—
Reserved
S12
—
Reserved
To access the redundant ROM, set S1, S5, and S6 to on.
When the system maintenance switch position 6 is set to the On position, the system is prepared to erase
all system configuration settings from both CMOS and NVRAM.
CAUTION: Clearing CMOS and/or NVRAM deletes configuration information. Be sure to
properly configure the server or data loss could occur.
NMI jumper
The NMI jumper allows administrators to perform a memory dump before performing a hard reset. Crash
dump analysis is an essential part of eliminating reliability problems, such as hangs or crashes in OSs,
device drivers, and applications. Many crashes can freeze a system, requiring you to do a hard reset.
Resetting the system erases any information that would support root cause analysis.
Systems running Microsoft® Windows® experience a blue-screen trap when the OS crashes. When this
happens, Microsoft® recommends that system administrators perform an NMI event by temporarily
shorting the NMI header with a jumper. The NMI event enables a hung system to become responsive
again.

Component identification 12
Device numbers
Item
Description
1
Hard drive 1
2
Hard drive 2
3
Hard drive 3
4
Hard drive 4
5
Hard drive 5
6
Hard drive 6
7
Hard drive 7
8
Hard drive 8
GPU numbering
•Left node

Component identification 13
•Right node
Hot-plug drive LED definitions
Item LED Status Definition
1
Locate
Solid blue
The drive is being identified by a host application.
Flashing blue
The drive carrier firmware is being updated or requires an
update.
2
Activity ring
Rotating green
Drive activity
Off
No drive activity
3
Do not remove
Solid white
Do not remove the drive. Removing the drive causes one or
more of the logical drives to fail.
Off
Removing the drive does not cause a logical drive to fail.
4
Drive status
Solid green
The drive is a member of one or more logical drives.
Flashing green
The drive is rebuilding or performing a RAID migration, strip size
migration, capacity expansion, or logical drive extension, or is
erasing.
Flashing
amber/green
The drive is a member of one or more logical drives and predicts
the drive will fail.
Flashing amber
The drive is not configured and predicts the drive will fail.
Solid amber
The drive has failed.
Off
The drive is not configured by a RAID controller.

Operations 14
Operations
Power up the server
To power up the server, press the Power On/Standby button.
Power down the server
Before powering down the server for any upgrade or maintenance procedures, perform a backup of
critical server data and programs.
IMPORTANT: When the server is in standby mode, auxiliary power is still being provided to
the system.
To power down the server, use one of the following methods:
•Press and release the Power On/Standby button.
This method initiates a controlled shutdown of applications and the OS before the server enters
standby mode.
•Press and hold the Power On/Standby button for more than 4 seconds to force the server to enter
standby mode.
This method forces the server to enter standby mode without properly exiting applications and the
OS. If an application stops responding, you can use this method to force a shutdown.
•Use a virtual power button selection through iLO 4.
This method initiates a controlled remote shutdown of applications and the OS before the server
enters standby mode.
Before proceeding, verify the server is in standby mode by observing that the system power LED is
amber.
Remove the server from the chassis
WARNING: This server is very heavy. To reduce the risk of personal injury or damage to the
equipment:
•Observe local occupational health and safety requirements and guidelines for manual
material handling.
•Get help to lift and stabilize the product during installation or removal, especially when the
product is not fastened to the rails. Hewlett Packard Enterprise recommends that a
minimum of two people are required for all rack server installations. A third person may be
required to help align the server if the server is installed higher than chest level.
•Use caution when installing the server in or removing the server from the rack; it is unstable
when not fastened to the rails.
1. Power down the server (on page 14).
2. Disconnect all peripheral cables and power cords.

Operations 15
3. Remove the server from the chassis.
Remove the processor air baffle
To remove the component:
1. Power down the server (on page 14).
2. Disconnect all peripheral cables from the server.
3. Remove the server from the chassis (on page 14).
4. Remove the shipping brackets.

Operations 16
5. Remove the shipping plates.
6. Remove the hard drive cage.

Operations 17
7. Loosen screws securing the GPU shelf.
8. Remove the GPU shelf.

Operations 18
9. Remove the processor air baffle.
To replace the component, reverse the removal procedure.

Setup 19
Setup
Optional services
Delivered by experienced, certified engineers, HP Care Pack services help you keep your servers up and
running with support packages tailored specifically for HPE ProLiant systems. HP Care Packs let you
integrate both hardware and software support into a single package. A number of service level options are
available to meet your needs.
HP Care Pack Services offer upgraded service levels to expand your standard product warranty with
easy-to-buy, easy-to-use support packages that help you make the most of your server investments.
Some of the HP Care Pack services are:
•Hardware support
o6-Hour Call-to-Repair
o4-Hour 24x7 Same Day
o4-Hour Same Business Day
•Software support
oMicrosoft®
oLinux
oHPE ProLiant Essentials (HPE SIM and RDP)
oVMware
•Integrated hardware and software support
oCritical Service
oProactive 24
oSupport Plus
oSupport Plus 24
•Startup and implementation services for both hardware and software
For more information on HP Care Pack services, see the Hewlett Packard Enterprise website
(www.hpe.com/info/carepackservices).
Rack planning resources
The rack resource kit ships with all Hewlett Packard Enterprise branded or Compaq branded 9000,
10000, and H9 series racks. For more information on the content of each resource, see the rack resource
kit documentation.
Optimum environment
When installing the server in a rack, select a location that meets the environmental standards described in
this section.

Setup 20
Space and airflow requirements
To allow for servicing and adequate airflow, observe the following space and airflow requirements when
deciding where to install a rack:
•Leave a minimum clearance of 63.5 cm (25 in) in front of the rack.
•Leave a minimum clearance of 76.2 cm (30 in) behind the rack.
•Leave a minimum clearance of 121.9 cm (48 in) from the back of the rack to the back of another rack
or row of racks.
Hewlett Packard Enterprise servers draw in cool air through the front door and expel warm air through the
rear door. Therefore, the front and rear rack doors must be adequately ventilated to allow ambient room
air to enter the cabinet, and the rear door must be adequately ventilated to allow the warm air to escape
from the cabinet.
CAUTION: To prevent improper cooling and damage to the equipment, do not block the
ventilation openings.
When vertical space in the rack is not filled by a server or rack component, the gaps between the
components cause changes in airflow through the rack and across the servers. Cover all gaps with
blanking panels to maintain proper airflow.
CAUTION: Always use blanking panels to fill empty vertical spaces in the rack. This
arrangement ensures proper airflow. Using a rack without blanking panels results in improper
cooling that can lead to thermal damage.
The 9000 and 10000 Series Racks provide proper server cooling from flow-through perforations in the
front and rear doors that provide 64 percent open area for ventilation.
CAUTION: When using a Compaq branded 7000 series rack, install the high airflow rack
door insert (PN 327281-B21 for 42U rack, PN 157847-B21 for 22U rack) to provide proper
front-to-back airflow and cooling.
CAUTION: If a third-party rack is used, observe the following additional requirements to
ensure adequate airflow and to prevent damage to the equipment:
•Front and rear doors—If the 42U rack includes closing front and rear doors, you must allow
5,350 sq cm (830 sq in) of holes evenly distributed from top to bottom to permit adequate
airflow (equivalent to the required 64 percent open area for ventilation).
•Side—The clearance between the installed rack component and the side panels of the rack
must be a minimum of 7 cm (2.75 in).
Temperature requirements
To ensure continued safe and reliable equipment operation, install or position the system in a
well-ventilated, climate-controlled environment.
The maximum recommended ambient operating temperature (TMRA) for most server products is 35°C
(95°F). The temperature in the room where the rack is located must not exceed 35°C (95°F).
CAUTION: To reduce the risk of damage to the equipment when installing third-party options:
•Do not permit optional equipment to impede airflow around the server or to increase the
internal rack temperature beyond the maximum allowable limits.
•Do not exceed the manufacturer’s TMRA.