HPE Edgeline EL4000 User manual

HPE Edgeline EL4000 System User
Guide
Part Number: 868755-002
Published: May 2017
Edition: 2
Abstract
This document is for the person who installs, administers, and troubleshoots servers and
storage systems. Hewlett Packard Enterprise assumes you are qualified in the servicing of
computer equipment and trained in recognizing hazards in products with hazardous energy
levels.

© 2017 Hewlett Packard Enterprise Development LP
Notices
The information contained herein is subject to change without notice. The only warranties for Hewlett
Packard Enterprise products and services are set forth in the express warranty statements accompanying
such products and services. Nothing herein should be construed as constituting an additional warranty.
Hewlett Packard Enterprise shall not be liable for technical or editorial errors or omissions contained
herein.
Confidential computer software. Valid license from Hewlett Packard Enterprise required for possession,
use, or copying. Consistent with FAR 12.211 and 12.212, Commercial Computer Software, Computer
Software Documentation, and Technical Data for Commercial Items are licensed to the U.S. Government
under vendor's standard commercial license.
Links to third-party websites take you outside the Hewlett Packard Enterprise website. Hewlett Packard
Enterprise has no control over and is not responsible for information outside the Hewlett Packard
Enterprise website.
Acknowledgments
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Contents
Component identification.......................................................................6
Base configurations...................................................................................................................... 6
PCIe configuration..............................................................................................................6
Front panel components..........................................................................................6
Front panel LEDs and buttons.................................................................................7
Rear panel components.......................................................................................... 8
System board components (PCIe).......................................................................... 8
Cartridge slot identification...................................................................................... 9
PXIe configuration..............................................................................................................9
Front panel components..........................................................................................9
Front panel LEDs and buttons...............................................................................10
Rear panel components.........................................................................................11
Rear panel LEDs and buttons................................................................................11
System board components (PXIe)........................................................................ 12
Cartridge slot identification.................................................................................... 12
Operations............................................................................................. 14
Install an AC power supply......................................................................................................... 14
Install the DC power supply........................................................................................................ 14
Install a power supply blank........................................................................................................18
Power down the system..............................................................................................................19
Power up the system.................................................................................................................. 19
Mount the system........................................................................................................................19
Remove the access panel...........................................................................................................20
Removing the PCIe access panel.................................................................................... 20
Removing the PXIe access panel.................................................................................... 20
Remove the fixed top cover........................................................................................................ 21
Removing the fixed top cover of the PCIe system........................................................... 21
Removing the fixed front top cover of the PXIe system................................................... 21
Removing the fixed rear top cover of the PXIe system.................................................... 22
Install the fans.............................................................................................................................22
Install the cartridge......................................................................................................................23
Setup...................................................................................................... 25
Optional services.........................................................................................................................25
Optimum environment.................................................................................................................25
Space and airflow requirements.......................................................................................25
Temperature requirements............................................................................................... 25
Power requirements......................................................................................................... 25
Installing hardware options ........................................................................................................ 26
Registering the product...............................................................................................................26
Hardware options installation..............................................................27
Installing the short extension rail kit............................................................................................ 27
Installing the full extension rail kit with cable management arm................................................. 27
Contents 3

Configuration.........................................................................................28
Networking in the chassis........................................................................................................... 28
Accessing the System Utilities menu.......................................................................................... 29
Viewing or updating the DHCP address using the serial console cable..................................... 30
Finding the IP address through DHCP........................................................................................30
Setting the static IP address using the serial console cable....................................................... 31
Software and configuration utilities.................................................... 33
Product QuickSpecs................................................................................................................... 33
Supported operating systems and drivers matrix .......................................................................33
HPE iLO...................................................................................................................................... 33
Active Health System....................................................................................................... 33
Active Health System data collection.................................................................... 33
Active Health System log.......................................................................................34
iLO RESTful API support..................................................................................................34
Integrated Management Log............................................................................................ 34
HPE Insight Cluster Management Utility.....................................................................................34
HPE Edgeline Component Pack................................................................................................. 35
HP Smart Update Manager..............................................................................................35
UEFI System Utilities.................................................................................................................. 35
Using UEFI System Utilities............................................................................................. 35
Flexible boot control......................................................................................................... 36
Restoring and customizing configuration settings............................................................36
Secure Boot configuration................................................................................................37
Embedded UEFI shell...................................................................................................... 37
Embedded Diagnostics option......................................................................................... 37
iLO RESTful API support for UEFI................................................................................... 38
Re-entering the server serial number and product ID...................................................... 38
Troubleshooting.................................................................................... 39
HPE Edgeline Troubleshooting Guide........................................................................................ 39
Battery....................................................................................................40
Battery specifications.................................................................................................................. 40
Replace the system battery........................................................................................................ 40
Warranty and regulatory information.................................................. 42
Warranty information...................................................................................................................42
Regulatory information................................................................................................................42
Safety and regulatory compliance....................................................................................42
Belarus Kazakhstan Russia marking............................................................................... 42
Turkey RoHS material content declaration.......................................................................43
Ukraine RoHS material content declaration..................................................................... 43
Electrostatic discharge.........................................................................44
Preventing electrostatic discharge.............................................................................................. 44
Grounding methods to prevent electrostatic discharge...............................................................44
4Contents

Specifications........................................................................................45
Product QuickSpecs................................................................................................................... 45
Environmental specifications ..................................................................................................... 45
Environmental specifications-system components support matrix...................................46
Mechanical specifications........................................................................................................... 47
Power supply specifications........................................................................................................47
HPE 800W Flex Slot Platinum Hot Plug Power Supply................................................... 47
HPE 800W Flex -48VDC Hot Plug Power Supply............................................................48
PXI/PXIe specifications...............................................................................................................49
Electrical load regulation specifications........................................................................... 49
Chassis cooling specifications......................................................................................... 49
Pollution specifications.....................................................................................................49
Shock and vibration specifications................................................................................... 49
Acoustic emission specifications .....................................................................................49
System synchronization clock specifications................................................................... 50
Websites................................................................................................ 52
Support and other resources...............................................................53
Accessing Hewlett Packard Enterprise Support......................................................................... 53
Information to collect........................................................................................................ 53
Accessing updates......................................................................................................................53
Customer self repair....................................................................................................................53
Remote support.......................................................................................................................... 54
Acronyms and abbreviations...............................................................55
Documentation feedback..................................................................... 57
Contents 5

Component identification
Base configurations
The HPE Edgeline EL4000 System comes in the following configurations:
• HPE Edgeline EL4000 4x10GbE 2xQSFP+ PassThru System
Supports 1 to 4 full-height, half-length PCIe cards. The core network is pass-through. A separate 1G
RJ-45 network port is provided for access to the iLO management network.
• HPE Edgeline EL4000 10GbE 2xSFP+ Switch System
Supports 1 to 4 full-height, half-length PCIe cards. The core network is Layer 2 switched. A separate
1G RJ-45 network port is provided for access to the iLO management network.
• HPE Edgeline EL4000 10GbE 2xSFP+ Switch PXIe System
Supports 1 to 4 PXIe modules. The core network is Layer 2 switched. A separate 1G RJ-45 network
port is provided for access to the iLO management network.
For identification of system components, see the following:
•PCIe configuration on page 6
•PXIe configuration on page 9
PCIe configuration
Front panel components
Item Description
1 Cartridge 1
2 Cartridge 2
3 Cartridge 3
4 Cartridge 4
6 Component identification

Front panel LEDs and buttons
Item Description Status
1 USB 2.0 port Connects a USB 2.0 device to the cartridge
2 Cartridge power LED/
button Green = Normal operation
Amber = Standby operation
Off = No power or no cartridge installed
3 Cartridge health LED Green = Normal operation
Flashing Amber = Degraded condition
Flashing Red = Critical condition
Off = No power or no cartridge installed
4 Cartridge UID LED Blue = Cartridge ID is selected.
Flashing Blue = Cartridge firmware update is in progress or iLO
IRC is in use.
Off = Cartridge ID is not selected.
5 Management reset pin hole
button1
Pressing the reset button resets the chassis controller. iLO
remains operational.
6 Chassis system health LED Green = Normal operation
Flashing Amber = Degraded condition
Off = No power
1The reset button is indented and you might need a tool, such as a pin, to press it.
Front panel LEDs and buttons 7

Rear panel components
Item Description
1 Power supply
2 PCIe slot #4 (bottom)
3 PCIe slot #3 (top)
4 iLO port
5 Chassis UID LED
6 PCIe slot #1 (top)
7 PCIe slot #2 (bottom)
8 Power supply
9 QSFP+ Uplink B or SFP+ Uplink B1
10 QSFP+ Uplink A or SFP+ Uplink A1
1Rear components include either QSFP+ or SFP+ ports, depending on configuration.
System board components (PCIe)
2
1
1 2 3 4 5 6
8 Rear panel components

Item Description
1 System battery
2 System board
Cartridge slot identification
3 4
1 2
Item Description
1 Left side, top—Cartridge 1
2 Left side, bottom—Cartridge 2
3 Right side, top—Cartridge 3
4 Right side, bottom—Cartridge 4
PXIe configuration
Front panel components
1 2 8 93 4 5 6 7
Item Description
1 Cartridge 1
2 Cartridge 2
3 10 MHz REF OUT clock
4 SFP+ Uplink A connector
5 SFP+ Uplink B connector
6 10 MHz REF IN clock
7 iLO connector
Table Continued
Cartridge slot identification 9

Item Description
8 Cartridge 3
9 Cartridge 4
Front panel LEDs and buttons
41 2 3 5 6
Item Description Status
1 USB 2.0 port Connects a USB 2.0 device to the cartridge
2 Cartridge power LED/
button Green = Normal operation
Amber = Standby operation
Off = No power or no cartridge installed
3 Cartridge health LED Green = Normal operation
Flashing Amber = Degraded condition
Flashing Red = Critical condition
Off = No power or no cartridge installed
4 Cartridge UID LED Blue = Cartridge ID is selected.
Flashing Blue = Cartridge firmware update is in progress or iLO
IRC is in use.
Off = Cartridge ID is not selected.
5 Management reset pin hole
button1
Pressing the reset button resets the chassis controller. iLO
remains operational.
6 Chassis system health LED Green = Normal operation
Flashing Amber = Degraded condition
Off = No power
1The reset button is indented and you might need a tool, such as a pin, to press it.
10 Front panel LEDs and buttons

Rear panel components
2
1 62 3 4 5
Item Description
1 Power supply 1
2 PXIe slot 4
3 PXIe slot 5
4 PXIe slot 3
5 PXIe slot 2
6 Power supply 2
Rear panel LEDs and buttons
2
1 32
Item Description
1 Power supply 1 LED
2 Chassis UID LED
3 Power supply 2 LED
Rear panel components 11

System board components (PXIe)
1 32
1 2 3 4
7
5 6
Item Description
1 System board
2 DIP Switch
3 System battery
DIP switch
Position Default Function
S1 Off • Off = Fan normal mode
• On = Fan high mode
Cartridge slot identification
3 4
1 2
Item Description
1 Left side, top—Cartridge 1
2 Left side, bottom—Cartridge 2
Table Continued
12 System board components (PXIe)

Item Description
3 Right side, top—Cartridge 3
4 Right side, bottom—Cartridge 4
Component identification 13

Operations
Install an AC power supply
Procedure
1. Align the power supply to the system.
2. Insert the power supply until it locks in place.
3. Connect the power cord and tie wrap the cable.
You must press the Power On/Off button twice to power on the system.
Install the DC power supply
Procedure
1. Remove the ring tongue from the top of the power supply.
2. Crimp the ring tongue to the ground cable from the -48V power source.
14 Operations

3. Remove the black connector from the rear of the power supply.
4. Loosen the screws on the connector.
Operations 15

5. Attach the (earthed) cable to the ground screw and washer and tighten to 13 lb-in of torque. The
ground cable must be connected before connecting the -48V wire and return wire.
6. Insert the -48V wire into the left side of the connector and tighten the screw to 10 lb-in of torque.
7. Insert the return wire into the right side of the connector and tighten the screw to 10 lb-in of torque.
16 Operations

8. Insert the power supply into the power supply bay until it clicks into place.
9. Insert the connector into the power supply.
Operations 17

10. Attach the cables to the power supply handle with the hook-and-loop strap.
11. Route the power cord. Use best practices when routing power cords and other cables. A cable
management arm is available to help with routing. To obtain a cable management arm, contact a
Hewlett Packard Enterprise authorized reseller.
12. Make sure the -48V DC power source is off or the PDU breaker is in the off position, and then
connect the power cord to the -48V DC power source or PDU.
13. Turn on the -48V power source or switch the PDU breaker to the on position to supply -48V to the
power supply.
14. Be sure that the green power supply LED is on.
Install a power supply blank
Procedure
1. Align the power supply blank to the unused power supply bay on the system, and insert until it locks in
place.
18 Install a power supply blank

Power down the system
About this task
Before powering down the system for any upgrade or maintenance procedures, back up critical system
data and programs.
Before performing chassis maintenance, shut down all cartridges installed in the system.
Procedure
• Use one of the following methods to power down the system:
◦ Press and release the Power On/Standby button of the cartridges installed in the system.
This method initiates a controlled shutdown of applications and the OS before the system enters
standby mode.
◦ Press and hold the Power On/Standby button of the cartridges installed in the system for more than
4 seconds to force the system to power down.
This method forces the system to power down without properly exiting applications and the OS. If
an application stops responding, you can use this method to force a shutdown.
Verify the system is in standby mode and the system power LED is off.
Power up the system
About this task
If the system is connected to a power source, it powers up automatically by default. Generally, it has to be
powered up only after a manual shutdown. However, using iLO, cartridges can be individually configured
to not power up automatically.
Procedure
• Use one of the following methods to power up the system:
◦ Press the Power On/Standby button of the cartridge installed in the system.
◦ Remotely power up the system through iLO.
Mount the system
The following kits are available to mount your system:
Power down the system 19

• Rack-mounting kit
• Wall-mounting kit
The wall-mounting kit is non HPE and allows up to two Edgeline EL4000 systems to be installed on a
wall. For more details, contact RackSolutions® at http://www.racksolutions and request P/N
101-5302.
Remove the access panel
Depending on the configuration of your system, perform one of the following procedures:
•Removing the PCIe access panel on page 20
•Removing the PXIe access panel on page 20
Removing the PCIe access panel
Procedure
1. Using a Torx screwdriver, turn the T-15 locking Torx screw a quarter turn to unlock the latch.
2. Press the latch button and open the latch.
3. Remove the access panel.
Removing the PXIe access panel
Procedure
1. Press the latch button and open the latch.
2. Slide the panel to the rear of the chassis.
3. Lift and remove the access panel.
20 Remove the access panel