HQUA UV Water Sterilizer User manual

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Content
s
Section 1 Safety Information……2-3
Section 2 General Information….4-7
Section 3 Maintenance………….7-9
Section 4 Troubleshooting……….10
Section 5 After-Sales Service…...10
Commitment…………………………11
Version No.20170601 By James
HQUA Technical Support Team At TX,US
HQUA
UV Water Sterilizer
Instruction Manual

Safety Information
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Section 1 Safety Information
Before you start doing the installation job, it’s very important to read the entire content below. Make
sure you understand these, to prevent the potential hazards. Failure to do so could result in serious
personal injury or damage to the equipment.
1.1 Warning Labels
To avoid potential hazards, read the labels and tags below carefully. These will occur in the
installation parts of this manual as well.
1.2 Safety precautions.
Electrical Safety
Regardless of these instructions will result in serious injury or death.
• Electric Shock: To avoid possible electric shock, special care should be taken since water is present
near the electrical equipment. Unless a situation is encountered that is explicitly addressed by the
provided maintenance and troubleshooting sections, do not attempt repairs yourself.Find a professional
plumber or contact us for more help.
• Grounding Plug: This product must be grounded to reduce the risk of electrical shock. This system is
equipped with a grounding plug. The plug must be plugged into an appropriate outlet that is properly
installed and grounded in accordance with all local codes and ordinances. And do not use any type of
adapter with this system.
• DO NOT operate the UV water sterilizer if it has a damaged cord or plug.
• DO NOT install this UV water sterilizer where it will be exposed to outdoor or under temperatures
below freezing.
Waste electrical and electronic equipment (WEEE). This symbol
indicates that you should not discard wasted electrical or electronic
equipment (WEEE) in the trash. For proper disposal, contact your
local recycling/reuse or hazardous waste center.
This symbol indicates there is a potential UV hazard.
Proper protection must be worn.
The UV lamp contains mercury. If the lamp breaks, then avoid
inhalation or ingestion of the debris and avoid exposure to eyes
and skin.
This symbol indicates the marked item could be hot and
should not be touched without care.
This is the safety alert symbol. Obey all safety messages that follow
this symbol to avoid potential injury. When on the equipment, refer to
the Operational and Maintenance manual for additional safety
information.
This symbol indicates safety glasses with side protection is
required for protection against UV exposure.
This symbol indicates a risk of electrical shock and/or electrocution
exists.
This symbol indicates gloves must be worn.
This symbol indicates the system is under pressure.
This symbol indicates that the contents of the transport
package are fragile and the package should be handled with
care.

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• DO NOT store this disinfection system where it will be exposed to the weather or under temperatures
below freezing unless all water has been drained from it and the water supply has been shutted down.
Physical Body Potential Hazards
• Hot Water Output Warning: The water in the chamber of this equipment can be very hot(Approx.
140 °F),during an extended periods of no water flowing. It is recommended to open the faucet until the
hot water has been purged from your chamber. Keep your body away from the faucet during this time.
To eliminate this condition, a temperature management valve can be installed at the outlet of your UV
system.
• Ultraviolet Exposure Warning: This system contains an UV Lamp. Do not light up the UV Lamp when
it is removed from the chamber. Unintended use or damage of the system may result in the exposure of
dangerous UV radiation. UV radiation may, even in little doses, cause harm to the eyes and skin. It’s
dangerous to expose yourself directly under a lighted UV Lamp.
Other Cautions
• Short Circuit Caution: Carefully examine the disinfection system after installation. It should not be
plugged in if there is water on parts that shouldn’t be wet such as, the ballast or lamp connector.
• Material Degradation Caution: Due to thermal expansion concerns and potential material
degradation due to UV exposure, it is recommended to use metal fittings and at least 10" of copper pipe
on the outlet of your UV chamber.
• Hg Exposure: The UV lamp contains mercury. If the lamp breaks, then avoid inhalation or ingestion of
the debris and avoid exposure to eyes and skin. Never use a vacuum cleaner to clean up a broken lamp
as this may scatter the spilled mercury. Obey local regulations and guidelines for the removal and
disposal of mercury waste.
• Operation Caution: The UV system is not to be used or played with by children. Persons with reduced
physical, sensory or mental capabilities, or lack of experience and knowledge, are also not to handle the
UV system unless they have been given supervision or instruction.
• Maintenance: The UV lamp inside the disinfection system is rated at an effective life of approximately
9000 hours. To ensure continuous protection, replace the UV lamp annually.
• This system is intended to be permanently connected to the water lines.
• This system is not intended to be used in or above water or outdoors or used in swimming pools.
• Extension Cords: If an extension cord is necessary, use only 3-wire extension cords that have 3-prong
grounding-type plugs and 3-pole cordconnectors that accept the plug from this system.
• Read and understand the Owner’s Manual before operating and performing any maintenance on this
equipment.

General Information
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Section 2 General Information
This Section includes the description of UV water sterilizer components and a brief installation.
2.1 Package List&Description
According the list below to check the package. Make sure you get everything you need before
installing.If something miss,contact the manufacturer and seller or its service agent to get more help
please.
1.One Stainless Steel Chamber(304,food grade),37.2*2.5inch Cylinder with 3/4” in/outlet.
2.One Quartz Sleeve protect the UV lamp,37*0.85inch with one end.
3.Two UV lamps with 4pin one end,36.4inch*0.6inch(T5).
4.Two waterproof O-ring suit for the Quartz Sleeve.
5.Two plastic bracket.
6.One 55W Ballast-Power Supply with Standard US. 3-pin plugs.

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2.2 Installation UV Water Sterilizer
Follow the installation steps one by one, make sure you understand each step before you move on it.
Contact the manufacturer and seller or its service agent if you misunderstand the steps in this section.
Prerequisites:
• Measure your water pipe system,make sure you have enough space for this product.Mark the
mounting position and drill two holes on the wall. Screw on the plastic bracket for later use.
• Make sure you have an adequate clearance above chamber to allow for removal of the lamp and
sleeve.
• Make sure you have turned off the main water supply already.
• Pay attention to the labels appear in the installation procedures. Carefully operate please.
• Do Not Connect The UV Water Sterilizer To Electric Supply Before Your Finish The
Installation.
Procedures:

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General Information
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Section 3 Maintenance
Prerequisites:
• Always Disconnect power supply before performing any work on UV water sterilizer.
• Always shut-off water flow and release water pressure before servicing.
• Regularly inspect power indicators on the ballast :the green one represent the ballast and red
one represent the UV lamp. Both on means our product is working on a good condition.If the
green one is off and the red one is on,it’s still working!But we suggest you check the UV lamp
situation with protection of your eyes and skin.
• Replace the UV lamp annually (or biennially if seasonal home use) to ensure maximum disinfection.
3.1 Replace the UV lamp
Replcing an UV lamp is quite easy and take a little time with it.One UV lamp’s lifetime is nearby
9000 hours, so it should be replaced annually to keep its enough disinfection for 12GPM water flow.
Procedures:

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Debugging
Connect the power supply firstly, and check the indicator light to see if UV water sterilizer is working
well.Wait for 10-15 minutes to re-use faculets.
3.2 Clean&Replace the Quartz Sleeve
The coating on the quartz sleeve will slowly form due to the minerals in the water. This coating must
be removed because it reduces the amount of UV light reaching the water, thereby reducing
disinfection performance. If the sleeve can not be cleaned, it must be replaced.
Prerequisites:
• Close the water supply of your system and drains all lines. Make sure the water in the chamber lower
than the quartz sleeve.
• Depressurize the unit. Place a small pail under the unit to catch any spills.
• Remove the UV lamp; Refer to Section 3.1

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Procedures:

Troubleshooting
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Section 4 Troubleshooting
Symptom Possible Cause Solution
Green Light Off
GFCI and/or breaker tripped Reset GFCI and/or breaker
Ballast damaged Replace ballast and use a TVSS
Red Light Off
Connection problem
Power off&wait 15 minutes,adjust
the connection between UV lamp
and the ballast.Then try it again
UV lamp damaged or died Replace it with a new one
Leak at inlet or outlet Threaded pipe fittings are leaking Clean threads, reseal with Teflon
tape and retighten
System is operating but
water tests reveal
bacterial contamination
Equipment downstream of UV system
is acting as a breeding ground for
pathogens
Ensure UV is the last piece of
treatment equipment
Recontamination from pipe dead-ends Remove any pipe dead-ends and
flush with chlorine
Section 5 After-Sales Service
Should you need any support, or have questions about your system, please contact
our Technical Support team at [email protected] and we will be happy to assist you.
We sincerely hope you enjoy the benefits of clean, safe drinking water after the
installation of your HQUA disinfection system.

Commitment
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Our Commitment
Specific Warranty Coverage
Ten-Year Limited Warranty for HQUA UV Chamber
HQUA warrants the UV chamber on the HQUA product to be free from defects in material and
workmanship for a period of ten (10) years from the date of purchase. During this time, HQUA will
repair or replace, at its option, any defective HQUA UV chamber. Please return the defective part to
your dealer who will process your claim.
One-Year Limited Warranty for Electronic Ballast
HQUA warrants the Electronic Ballast to be free from defects in material and workmanship for a
period of 1 year from the date of purchase. During this time, HQUA will repair or replace, at its option,
any defective parts covered by the warranty. Please return the defective part to your dealer who will
process your claim.
Six-Months Limited Warranty for Lamps.
HQUA warrants lamps to be free from defects in material and workmanship for a period of 6-months
from the date of purchase. During this time, VIQUA will repair or replace, at its option, any defective
parts covered by the warranty.Please return the defective part to your dealer who will process your
claim.
General Conditions and Limitations
None of the above warranties cover damage caused by improper use or maintenance, accidents,
acts of God or minor scratches or imperfections that do not materially impair the operation of the
product. The warranties also do not cover products that are not installed as outlined in the applicable
Owner’s Manual.Parts repaired or replaced under these warranties will be covered under warranty up
to the end of the warranty period applicable to the original part.
The above warranties do not include the cost of shipping and handling of returned items.
The limited warranties described above are the only warranties applicable to the HQUA range of
products. These limited warranties outline the exclusive remedy for all claims based on a failure of or
defect in any of these products, whether the claim is based on contract, tort (including negligence),
strict liability or otherwise. These warranties are in lieu of all other warranties whether written, oral,
implied or statutory. Without limitation, no warranty of merchantability or of fitness for a particular
purpose shall apply to any of these products.
HQUA does not assume any liability for personal injury or property damage caused by the use or
misuse of any of the above products. HQUA shall not in any event be liable for special, incidental,
indirect or consequential damages. HQUA’s liability shall, in all instances, be limited to repair or
replacement of the defective product or part and this liability will terminate upon expiration of the
applicable warranty period.

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