HRT Huddle Hub One User manual

Huddle Hub One / Huddle Hub One+
Product version 2.3 - Manual version 2
Configuration Guide

Copyright © 2017 - 2019 HRT Srl. All rights reserved.
HUDDLE ROOM TECHNOLOGY SRL (“HRT”) PROVIDES THIS MANUAL “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER
EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OR CONDITIONS OF
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www.hrt.website
[e-mail]

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Table of Contents
Introduction .................................................................................................................................... 31
1.1 Huddle Hub ........................................................................................................................... 3
1.2 Documentation ..................................................................................................................... 3
Understanding Huddle Hub ........................................................................................................... 52
2.1 Rooms, Sessions and Roles ................................................................................................. 5
2.2 TV, Wireless Webcam and Multicam ................................................................................... 6
2.3 Reaching a Room ................................................................................................................. 7
2.4 Finding the IP address of a HHO unit ................................................................................... 8
2.5 Performances ....................................................................................................................... 9
Connecti ng to the Web Cons ole ................................................................................................. 103
3.1 Connect via Ethernet Interface .......................................................................................... 10
3.2 Connect via Wireless Interface (HHO+ only) ..................................................................... 10
Using the Web Console ............................................................................................................... 124
Configuring Huddle Hub One ....................................................................................................... 165
5.1 Status section ..................................................................................................................... 1 6
5.2 Huddle Hub section ............................................................................................................ 1 6
5.2.1 General .................................................................................................................................................................. 1 6
5.2.2 Welcome Screen ................................................................................................................................................ 1 7
5.2.3 TV ........................................................................................................................................................................... 1 9
5.2.4 Webcam ............................................................................................................................................................... 1 9
5.2.5 Discovery .............................................................................................................................................................. 20
5.3 Rooms section .................................................................................................................... 21
5.4 Network section .................................................................................................................. 22
5.4.1 Wired connection ............................................................................................................................................... 22
5.4.2 Wireless connection (HHO+ only) .................................................................................................................. 23
Wi-Fi Considerations (HHO+ only) ............................................................................................. 286
Appendices .................................................................................................................................. 297

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7 .1 Wi-Fi Regions, Channels and Fre q uencies (HHO+ only) .................................................... 2 9
7 .2 Restore and Reset procedures .......................................................................................... 2 9
7 .3 Default values ..................................................................................................................... 30
Index ....................................................................................................................................................... 33

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1 Introduction
1.1 Huddle Hub
Huddle Hub™ product family is the answer to the needs of modern teamwork, which is increasingly
based on content presentation and video-conference. Thanks to Huddle Hub, these activities can be
performed everywhere in your organization, in traditional meeting or huddle rooms, but also in offices,
open-space areas, or even lounges. Every place in your company / organization - whether AV
equipped or not - can be used as a huddle room:
· Taking advantage of existing large displays and webcams, but also using only individual devices. Or
combining the two.
· With no cables for the TV, and no cables for the webcam.
· Running up to four concurrent sessions on a single Huddle Hub unit.
· Experiencing a smooth integration between Huddle Hub and your favorite video-conference
software.
The Huddle Hub solution is made of two components:
· The Huddle Hub unit, currently available in two versions: Huddle Hub One ( HHO ) and Huddle Hub
One+ ( HHO+ );
· The Huddle Hub App ( HHApp or simply App ), a companion software available for Windows,
MacOS, iOS and Android devices. Though HHApp is the best way to unleash all the power of the
Huddle Hub solution, presentations can also be received on any web browser without the need of
installing any app.
The two models HHO and HHO+ are identical except for network connectivity: both models allow
wired connection , but Huddle Hub One+ also embeds a wireless network adapter for Wi-Fi
connectivity, thus supporting a dual-network configuration .
Given that HHO+ includes all the functionality of HHO, when this guide refers to HHO it means HHO
or HHO+. HHO+ specific features will be highlighted with the "HHO+ only" marker.
1.2 Documentation
HRT provides a thorough and exhaustive documentation, consisting of the following manuals:
· Quick Start Guide : a very short guide that contains the essential steps to start using HHO and
HHApp. Available in the box of the product and in the support section of HRT website
(www.hrt.website).
· Specification, Safety and Conformity : describes all the technical specifications, the safety
precautions and the conformity of HHO to national/internationals rules and certification
requirements. Available in the box of the product and in the support section of HRT website
(www.hrt.website).
· User Guide : shows the user how to use and get the most from Huddle Hub App. Available in the

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support section of HRT website (www.hrt.website).
· Installation Guide : from unpacking to deployment, a short guide to install your HHO unit and
choose among different network configurations. Available in the support section of HRT website
(www.hrt.website).
· Configuration Guide : directed to IT Managers or IT staff members, it explains how to configure
HHO to better suit the company needs. Available in the support section of HRT website
(www.hrt.website).
· Network Security Guide : contains recommendations for the IT Manager or Network Security
Manager, aimed at designing and implementing a secure deployment of HHO units in the
organization’s infrastructure. Available in the support section of HRT website (www.hrt.website).
· FAQ : the support section of HRT website (www.hrt.website) contains also a dynamically updated
knowledge base with the answer to the Frequently Asked Questions.
Before consulting our documentation, please check that the product version printed on the cover
page of your manual matches your HHO and HHApp versions, and that the manual version is the
latest one. Manual numbering follows the following scheme:
<Manual name> <Product version> - <Manual version> . pdf
For example, "User Guide 2.3-1.pdf" means that this version of the User Guide covers all product
versions staring with "2.3" (e.g. 2.3.1, 2.3.5 etc) and it's version 1 of the manual itself.
HRT supports only the latest release of its software, which is always available free of charge. Users
and IT Managers are invited to keep their HHApp and HHO units up to date, and to download the
most recent version the manuals from the support section of HRT website.

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2 Understanding Huddle Hub
2.1 Rooms, Sessions and Roles
Rooms and Sessions
For our purposes, a session is the sitting together of a group of people, with the intent of either
making or assisting to a presentation, or to perform a video-conference.
A session happens in a room , which usually corresponds to a physical place where the participants
meet. However, HHO extends the concept of room to the group of participants that join the same
session, wherever they are.
HHO supports up to 4 rooms per unit , each one able to host one fully independent session. Each
room is identified by a name, that can be set to match a specific place (e.g. "Main meeting room", "1st
floor huddle room" etc.) or a group of users it's reserved for (e.g. "Marketing dept.", "IT D emo", etc.) or
any other criteria that meets your needs.
A session starts when the first participant connects to a room, and ends when the last participant
closes his connection.
The following example portraits the situation of a company that has two HHO units, each one with
four enabled rooms:
· HHO Ground Floor
o L obby
o Huddle room 1
o Huddle room 2
o Admin & Finance
· HHO First Floor
o Board room
o C EO's virtual huddle room
o Sales department
o P roduction department
Each room can host up to 150 participants per session (depending on its configuration and on
bandwidth availability).
Hub room and V ir t ua l rooms
The place where the HHO unit is physically present and installed is called hub room , while the other
three rooms are called virtual rooms .The existence of the hub room is optional, because you can
decide to install HHO in your company data center and not to connect to any device except the

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company L AN. In this case all the four rooms will be "virtual".
P ass c ode
Sessions can be protected with a passcode , which ensures the privacy of your meeting. The
passcode is a 4 digits random number, generated when the session starts, that is visible on the TV
screen or in the toolbar of the participant that started the session or in the one of the participants
that already joined it. P asscode protection can be disabled.
Ro l es
D uring a session, we identify the following roles :
· Participant : anyone who is connected to the session.
· Presenter : any participant who is currently sharing his/her screen with the other participants.
· Viewer : any participant who is receiving the presenters' screen.
· Host : we call "host" the presenter that starts a video-conference using the Huddle Hub Virtual
D river as camera, thus sharing the V C software screen with the other participants.
· Active Speaker : during a video-conference based on the Multicam Feed, and with Multicam layout
set to Active speaker , the participants whose camera stream is in the main frame of the layout.
2.2 T V , Wireless Webcam and M ulticam
TV Se t s and P ro j e ct ors
In a typical scenario, your HHO unit will be installed in a meeting room, huddle room or another shared
space, and will be connected to a large TV set with an HDMI cable . We've defined this room as
hub room , while the remaining HHO rooms are called virtual rooms . What happens in those virtual
rooms ? How do the participants see the presentation ?
There are a few possible options:
· Individual devices: any participant can receive the presentation on his/her own device , either
a PC , a tablet or a smartphone.
· TV set: Smart TVs can receive the presentation through a web browser . Android TVs can
receive the presentation like any other Android device can. They just need to have the Huddle Hub
Android TV app installed. Other TVs need and Android dongle or set-top box attached to one of
their H D MI ports.
· Mixed mode: some participants look at the presentation on their individual device, and the others on
the TV. This is always possible in the hub room

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W e lc ome s c reen
In case your HHO unit is connected to a display through its TV port, when no session is in progress it
will show a Welcome Screen , which contains instructions about downloading the Huddle Hub App and
about accessing the session. This Welcome Screen can be customized.
W ire l ess W eb c am
HHO can also connect a USB Webcam . This is possible only in the hub room , because it has to
be plugged to the unit.The HHO unit will make this webcam available to the HHApp clients connected
to the hub room, through a virtual camera driver, with no need of any cable.
M u lt i c am
When a room webcam is not available, or when you decide not to use it, you can enable the feature
called Multicam , which allows the participants of a video-conference to use the cameras of their
own devices: their streams get captured and combined into a single one, to send to the video-
conference software of your choice, thus realizing a true multi-camera video-conference system.
Multicam is available only in the hub room and is alternative to Wireless Webcam.
2.3 Reaching a Room
Whether you want to present your screen to the other participants, or to receive their presentation on
your device, you have to connect to a room . To achieve this, you have to:
1. C onnect your device to the same network HHO is connected to.
2. Select the room you want to use for your presentation.
N e tw or k c onne ct ion
The network to use can be either the company L AN or HHO+ embedded access point ( HHO+ only ).
LAN connection
The task of installing and configuring HHO to make it visible to all users on the L AN is your Network
Administrator’s responsibility. Under this configuration, your device will be able to access HHO
through the standard network configurations you already use to access your company L AN, and when
you start your HHApp, you will see a list of all the available rooms associated with the connected
HHO units.
Warning : Although HHO and devices are properly configured to access the same LAN, in complex
network configurations you may experience problem in reaching the active rooms. If this happens,
contact your network administrator or consult the Configuration Guide.

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Embedded Access Point connection ( HHO+ only )
Y ou can directly connect to your HHO+ unit, provided that you are in the range of its embedded Wi-Fi
access point and that it's been configured to allow such a connection. To do so, on your device select
the Wi-Fi name (SSI D ) of the HHO+ you want to connect to. By default, the SSI D is "huddlehub" and
the password is "huddlehub", but they may have been changed (recommended ! ). Ask your Network
Administrator for the HHO+ Wi-Fi credentials .
Using this approach, you can reach only the rooms that belong to the HHO+ unit you are directly
connected to.
Mixed connection ( HHO+ only )
Both the methods described above can be used at the same time, and any session may have
participants connected either ways.
D is c o v erin g th e room t o c onne ct t o
Automatic Discovery Service
If both HHO and your device have been properly configured, at its start HHApp will show the list of the
available rooms. This list is prepared and presented to you through a network discovery service .
When the service is enabled (and allowed by local network configurations), HHApp can automatically
search for HHO rooms on the network.
Manual Search
In some network configurations, the automatic discovery service may not be able to reach all the
HHO units and show all their available rooms. For these cases, HHApp offer a Find Rooms function,
that you can use to reach the rooms through the I P address of the HHO unit that hosts them (see
next chapter about finding the I P address of a HHO unit).
2.4 Finding the I P address of a HHO unit
There are cases when you need to know the I P address your HHO unit:
· to download HHApp from the unit;
· to configure HHO unit with its Web C onsole;
· to attend a session using your web browser;
· to connect to a room that cannot be reached through the discovery service .
When HHO is connected to the company L AN, its I P address is either dynamically assigned by the
D H CP server of the network or statically assigned during its configuration.
· If the unit is connected to a TV or a monitor, and no presentation is in progress, you can read its I P

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address on the welcome screen. HHO+ units may have two I P addresses: one for the wired
connection and one for their embedded Wi-Fi network adapter.
· If other participants already entered that room, you can ask them to read the I P address they are
connected to ( ⁝ > Settings > Room info ).
· If none of the previous methods is possible, you have to contact your Network Administrator to get
the I P address of the HHO unit you want to connect to.
2.5 P erformances
HHO is capable of amazing performances. However, what you are actually able to do with it depends
not only on the unit itself, but also on its configuration and on the IT infrastructure it's inserted into,
and on the performances of the computer and devices HHApp is installed on:
· Up to 4 rooms per unit: this feature is always available.
· Up to 15 0 participants per room, totaling 600 participants per unit: the actual maximum number of
participants depends on Huddle Hub room configuration and on the available bandwidth of your
network, in particular on those of the involved access points: type, available channels and
frequencies.
· Up to 6 concurrent presentations on the same TV screen. This is possible only in the hub room and
the actual maximum number of concurrent presentations depends on the Huddle Hub room
configuration .
· Multicam Feed: it allows up to 4 devices to combine their cameras into a single video stream, to be
sent to any video-conference software through the Huddle Hub virtual driver. This feature is
available only when enabled in HHO configuration. P erformances are strictly dependent on the
performances of the computer that is running the video-conference software and on those of the
devices whose camera stream is being captured.

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3 Connecting to the Web Console
The tool you use to configure your HHO unit is the Web Console , accessible using any common web
browser, like C hrome, Edge, Safari, Firefox and many others. From the Web C onsole, you can manage
every parameter of your HHO.
To use the Web C onsole you have to connect to the HHO unit you want to configure.
Before you start your first HHO connection and configuration, we recommend that you read the
Network Security Guide , that contains important information about the secure deployment of HHO
and HHO+ units.
3.1 Connect v ia E thernet Interface
To access your HHO through its Ethernet interface, the unit must be switched on and connected to
the company L AN using an Ethernet cable. For security reasons, during your first configuration you
should configure your HHO unit using a standalone network, that is a network that is not connected to
your corporate network (see Huddle Hub One Network Security Guide).
1. C onnect HHO to the network by plugging its Ethernet connector.
2. Switch the unit on.
3. HHO ships with Ethernet interface and D H CP enabled, so the unit will receive an I P address. The
I P address of HHO depends on your company L AN address family (e.g. 1 9 2.1 68 .1.x), on your
D H CP server and in general on your network configuration.
4 . Get the I P address of the HHO unit, either attaching an H D MI display to its port (the I P address
appears in the welcome screen) or using a network tool to discover which I P address it’s been
assigned (see also Finding the I P address of a HHO unit ).
5. Type the I P address in a web browser and access the Web C onsole of your HHO unit. Both HTT P
and HTT P S connections are available; for security reasons HTT P S is the suggested mode.
3.2 Connect v ia Wireless Interface (HHO+ only)
Y ou can access the Web C onsole using a wireless direct connection to the Wi-Fi network of your
HHO+. To ensure maximum security, during your initial configuration you should configure your HHO+
unit without connecting it to your corporate network (see Huddle Hub One Network Security Guide).
1. Move to the room where HHO+ has been installed and make sure the unit is switched on.
2. Open the wireless network selection screen on your device and connect it to HHO+ network. The
factory default parameters are:
§ SSI D : huddlehub
§ Security: W P A2
§ P assword: huddlehub
§ Wi-Fi band: 5 GHz
8

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3. Once connected to the wireless network of HHO+, get its I P address, either attaching an H D MI
display to its port (the I P address appears in the welcome screen) or using a network tool to
discover which I P address it’s been assigned. The default I P address of HHO+ on its own wireless
network is 1 0 .3.2.1, but it may have been changed by a previous configuration (see also Finding
the I P address of a HHO unit ).
4 . Type the I P address in a web browser and access the Web C onsole of your HHO+ unit. Both HTT P
and HTT P S connections are available; for security reasons HTT P S is the suggested mode.
8

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4 Using the Web Console
When you know the I P address of the HHO unit you want to configure, you have to type it in the
address bar of your browser, and press Enter.
To enter the Web C onsole, click the gear icon at the top. Y ou need to type the administration
password in the login dialog:

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The factory default password is “ admin ” .
Tip : for security reasons, changing the administration password should be your very first configuration
task.
The Web C onsole has four areas: Hub selection bar , Sidebar , Top bar and Body :

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Hub se l e ct ion bar
This is the leftmost column of the web page, and allow selecting the unit you want to examine or
configure. The unit currently in use is underlined.
By clicking the small arrow at the bottom of the list you can see the I P addresses of the units next to
their names.
The question mark at the bottom is a link to HRT's support page (which opens in a new tab of your
browser).
Sidebar
L ocated next to the Hub selection bar , it allows navigation through the various configuration sections:
· Status is a read-only page that recaps all the parameters.
· Huddle Hub , Rooms and Network take you to the pages where you can change the corresponding
group of parameters.
At the bottom of the Sidebar you find three controls:
Stop sessions - This item is visible only if at least one of the HHO rooms is hosting a session. When
clicked, it closes the sessions and disconnects the participants. A dialog asks you to confirm (or
cancel) the operation.

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Reboot - This button asks for a confirmation and then reboots HHO. This operation has the same
effect as turning off and on the device using the power button. The Reboot procedure closes the
current session and disconnects all the users connected to HHO.
Logout - It disconnects you from the Web C onsole and brings you back to the login page.
T o p bar
Each configuration section has two or more pages, use the Top bar to navigate through them.
B od y
It contains the parameters to examine or configure.In the pages that allow changing the values, you
find three buttons at the bottom:
Apply - It saves the changes. Some modifications affect the possibility to access the Web C onsole
(for example, if the connection is through the Wi-Fi network and you disable the Wi-Fi interface of
HHO+). For this reason, when you apply the changes with the Apply button, the system shows the
instructions to access the console again and confirm the changes.
Cancel - This button discards the changes.
Default - It loads the factory defaults of the current configuration section.
The Body can contain other section-specific buttons, which will be explained in the following chapters.

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5 Configuring Huddle Hub One
5.1 Status section
The Status page is a read-only area that recaps all the parameters, useful when you want to have a
look at the entire configuration without making any change.
This is the only available section when HHO is hosting one o more sessions, as reported by the
message “ Session is running. Modifications disabled ” .
P lease see the following chapters for a detailed description of the parameters.
5.2 Huddle Hub section
This section contains HHO general configuration parameters.
5.2.1 General
Hub name
This is the name of the device and identifies your HHO unit. To avoid confusion, please assign unique
names when you have multiple HHO units connected to the same network. Name can be from 4 to
1 6 characters long: numbers, uppercase and lowercase letters, underscore and dash can be used;
special characters and spaces are not admitted.
When starting, if a HHO unit finds another unit with the same name in the network, it will add a post-
fix number to its name to make it unique.
A dmin p ass w ord
The password field contains the keyword to access the Web C onsole. It can be from 5 to 48
characters long: numbers, uppercase and lowercase letters, underscore and dash are admitted;
special characters and spaces are not allowed. The default value is “ admin ” . The checkbox Show
password makes your password visible while typing.
L an g ua g e
Select the user interface language for the HHO Web C onsole and for the welcome screen.
A u t oma t i c a lly ins t a ll ne w u p da t es a t boo t
If this checkbox is active, at every power-on or reboot HHO connects to the HRT software repository
to search for firmware updates, and automatically installs the latest release. The automatic update
requires a network connection with access to Internet.

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A ddi t iona l bu tt ons
Load firmware - By pressing this button, a dialog appears that allow you to load a HHO firmware file.
This feature is useful in case your HHO is not able to connect to the software repository to download
the updated version itself. Firmware files are available at HRT website.
Check for updates - P ressing this button, HHO connects to the HRT software repository to check if
a new firmware update is available. In case the system finds a new release, a dialog asks you to
confirm (Update) or abort ( C ancel) the operation.
Warning : HHO may appear unresponsive for a few minutes after power-on or reboot. The effective
time required for the update operation depends on the speed of the Internet connection.
5.2.2 Welcome Screen
HHO features a sophisticated, highly customizable welcome screen that appears on the display
connected to the unit when no session is in progress.
B a ckg round
This group of parameters is about the image to show in the main area of the Welcome Screen.
Select if you want a static Image , a Slideshow or an image taken from an URL .
White overlay color
Some text will be shown on top of your background image. This text is, by default, black. Tick this
checkbox if you want to render it white.
Text shadow
Tick this checkbox to add a light shadow to the overlay text.
Time zone
Select your UT C time zone. This setting is needed for the clock that appears in the welcome screen.
This clock needs Internet connection to be set, if not available the clock will not be shown.
12-Hour clock
By default the clock is in 2 4 -Hour format, tick this checkbox if you want it in 12-Hour format.
Image
This control appears if you chose Image in the first radio button. Either select one of the provided
images or Custom . In this second case, the Load image button appears and by clicking it you open a
file selection dialog. Supported formats are JP EG and P NG. The image will be squeezed, if necessary,
to fit into the available area.

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Slideshow type
This control appears if you chose Slideshow in the first radio button. Select one of the listed themes,
or All if you want images taken from all of them.
Slideshow timing
Enter the interval between the slides, in seconds.
Selected URL
This control appears if you chose URL in the first radio button. Enter the I P address of the image you
want to show in the background.
B and
This tab appears only if you chose Image or Slideshow in the first radio button of the Background tab.
It's about configuring the information area that appears on the left of the welcome screen.
Transparent band
Tick this checkbox to make the band slightly transparent.
Hide HRT logo
Tick this checkbox to remove the HRT logo from the band.
Weather widget
Tick this checkbox to include weather situation and forecasts in the band.
Location
Enter the location you want the weather reported for.
Valid formats are:
· C ity name and country code divided by comma.
· Z ip code and country code divided by comma.
Use ISO 31 66 country codes. If not specified US il be used by default.
Examples:
London,UK
94040,US
Type of view
Select your favorite weather view.