Kramer VIA GO User manual

USER MANUAL
MODEL:
VIA GO
Wireless Presentation Device
P/N: 2900-300637 Rev. 2www.kramerAV.com

Contents
1Introduction 1
1.1 Applications & Features 2
1.1Controls and Connections 3
2Setting Up VIA GO 4
2.1 Connecting VIA GO to a Display 5
2.2 Downloading and Running VIA GO Software 6
2.3 Logging In to VIA GO 8
2.4 Logging-In to VIA GO by QR Code Scanning 9
2.5 Logging-In to VIA GO Using a VIA Pad 10
2.6 Logging-In to VIA GO Using a VIA NFC Tag for Android 11
2.7 Using iOS/OS X / Android Mirroring to Share your Screen 11
3Defining VIA GO Functions 16
4Using VIA GO 17
4.1 VIA GO Main Menu 17
4.2 VIA GO Settings Menu 25
4.3 Managing Settings from the VIA Web Management Interface 31
4.4 User Experience 48
5Technical Specifications 50
Figures
Figure 1: VIA GO Collaboration Hub 3
Figure 2: Connecting the VIA GO Presentation device 5
Figure 3: VIA GO Admin Screen and Features 16
Figure 4: VIA GO Main User Screen 16
Figure 5: MAC Control Center & Windows Notification Tray 24
Figure 6: Settings Screen 25
Figure 7: LAN Settings Screen 26
Figure 8: System Control Screen 27

VIA GO - Introduction 1
1 Introduction
Welcome to VIA GO.
VIA GO is Kramer’s unique, powerful wireless presentation hub.
VIA GO gives iOS, Android, Chromebook, PC, and Mac users instant wireless
connectivity with advanced presentation technology. VIA GO features content
streaming for crystal clear mirrored images and stunning video playback. The
solution includes iOS, Windows & Android mirroring. With industry-leading 1024-bit
encryption and built-in Wi-Fi, you can securely use VIA GO on the internal network.
Every local connection to VIA GO is wireless, free of dongles, cables, and other
compatibility peripherals.
Key features of VIA GO:
•Login using conventional Wi-Fi or LAN connections, no dongle needed.
•Provides true HD 1080p/60 video streaming.
•Supports Windows laptops, MAC® and Chromebooks, as well as iOS,
Android mobile operating systems and Windows phone.
•Up to 254 simultaneous users can be logged in when using LAN
.connection. Up to 16 devices when using WLAN.
•Up to 2 participant screens can be displayed simultaneously.
•Seamless Integration with VIA Site Management (VSM) Software & the VIA
Pad.

2 VIA GO - Introduction
1.1 Applications & Features
Here are just a few of the things you can do with VIA GO:
•Multiviewing: Show up to two participant screens at the same time. VIA
GO automatically sizes each screen to the maximum available resolution.
Finished sharing? Tap Stop Presenting to disconnect.
•Multimedia: Sometimes it is easier to explain your ideas with a video. Click
the Multimedia tab on your device’s screen and you can load and display
JPEG images (all operating systems) and play MP4 videos. You can also
display and share PDFs from any logged-in device. VIA GO features a
10Mbps maximum video bitrate for 30fps or 60fps videos and handles video
files of up to 8GB. Supports up to 6Mbps video bit rate when using the built-
in Wi-Fi module in Access Point mode.
•Device mirroring: Are you using an iOS device with no VIA application?
Just mirror your device’s screen to the main display by activating the Airplay
service of your device. Are you an Android user? Use the VIA App to start
mirroring your device and its content!

VIA GO - Introduction 3
1.1 Controls and Connections
This section defines VIA GO.
Figure 1: VIA GO Collaboration Hub
# Feature Function
1
USB 3.0 Connectors
Connect to up to two USB devices
2
3.5mm Mini Jack
Connects to earphones or a speaker (digital
embedded audio from HDMI and analog audio
supported)
3
Lock Opening
Connects to a security locking cable
4
Power Connector
Connects to the 19V DC power supply
5
HDMI Connector
Connects to an HDMI acceptor
6
Mini DisplayPort Connector
Connects to a mini DisplayPort acceptor
7
LAN RJ-45 Connector
Wired connection to a network router (optional)
8
USB 3.0 Connectors
Connect to up to two USB devices

4 VIA GO - Setting Up VIA GO
2 Setting Up VIA GO
Always switch off the power to each device before connecting it to your
VIA GO. After connecting VIA GO, connect its power and then switch
on the power to each device.
To connect the VIA GO as illustrated in the example in Figure 2 you need a:
•VIA GO Wireless Collaboration Hub.
•Display (projector, monitor, or screen).
•Local Area Network (LAN) cable for connection to your network. For
wireless network connectivity, use a commercial wireless router or the built-
in Wi-Fi.
The following client devices are applicable with Kramer's VIA collaboration hub:
•A Windows 7/8/10® (32-bit/64-bit) computer.
•A Macintosh® computer, using OSX 10.8.x or newer.
•A Chromebook with the VIA Application installed.
•An iPad/iPhone® tablet/smartphone with the VIA app installed (iPad 2 or
later, iOS 9 or later).
Note: When using the Airplay service, no application is needed. However, we
recommend using iOS10 or Sierra OS X for a better experience.
•An Android® OS 5.x tablet/smartphone with the VIA app installed.
Note: For using the Android mirroring feature, a device equipped with Android 5.1
minimum is required.
•A Windows® phone with the VIA app installed.

VIA GO - Setting Up VIA GO 5
Figure 2: Connecting the VIA GO Presentation device
2.1 Connecting VIA GO to a Display
VIA GO is equipped with HDMI and mini DP display output connectors.
•Use the HDMI connection with any compatible projection or direct-view
display, such as an LCD monitor. This connection carries embedded audio,
and can also be routed and switched just like any other HDMI connection.
•The mini DisplayPort connector connects to a DisplayPort display or to a
VGA display by means of a mini DP to VGA adapter cable included in the
packaging of VIA GO.
VIA GO’s internal video card reads the Extended Display Identification Data (EDID)
for any connected display and sets the optimum display resolution and image
refresh rate automatically through the HDMI and Mini DisplayPort jacks.

6 VIA GO - Setting Up VIA GO
Note: To allow participation in a presentation session (send and receive content),
connect VIA GO device and all participant devices (PCs/ MACs/
smartphones/tablets) to the same network (LAN or WLAN).
The VIA GO device receives the user’s display/screen information and multimedia
files from their device (laptop/tablet/smartphone) and sends them to the shared
display (the display connected directly to VIA GO).
2.2 Downloading and Running VIA GO Software
All participants in a meeting must download and run either, the Kramer VIA
executable file (PC, Mac) or the appropriate Chromebook, Android/iOS or Windows
Phone app.
To access the PC and Mac executable files:
•Open your Web browser and enter the IP address for your VIA GO unit.
•Your Web browser recognizes your OS (MAC/Windows) and directs you to
the correct client software.
•Choose from following two options:
•To run the VIA app virtually (without installing it on your computer), click
Run VIA. Once downloaded, locate the file on your computer (under
“Downloads”) and click it to launch. The VIA GO login screen appears.
•To permanently install the VIA app, click Install VIA. It downloads an.exe
file to your computer and asks if you want to run this file. Click Yes and
follow the Setup instructions. The VIA app is saved to the KRAMER folder
on your C: drive. It creates a shortcut on the desktop for easy access. Click
it to launch the application.

VIA GO - Setting Up VIA GO 7
For Chromebooks, the VIA App is available from the Chrome Web Store.
For tablets and smartphones, the Kramer VIA app is found in the App Store (iOS)
or Google Play (Android) or Windows Store (Windows Phone).
Alternatively, you can open your Web browser on your mobile device and enter the
IP address for your VIA GO unit; Default one is set to 172.16.253.1
Download the app to your tablet/phone and install. When the app is run, the
following screen appears:

8 VIA GO - Setting Up VIA GO
2.3 Logging In to VIA GO
Windows and Mac OS
•Copy the room name as it appears in the wallpaper (IP address).
•Choose a username (nickname) for your device (it can be any mix of letters
and numbers) then enter it on the login screen.
•Next, enter the room code, seen on the lower right part of the screen. This
lets you access VIA GO.
iOS, Android and Windows Phone
•First, enter the IP address for VIA GO found on the main display screen in
the lower left.
•Next, choose a username (nickname) for your device (it can be any mix of
letters and numbers) then enter it on the login screen of your device.
•Finally, enter the room code as seen on the lower right part of the screen.
This lets you access VIA GO.Now, you’re ready to go!

VIA GO - Setting Up VIA GO 9
2.4 Logging-In to VIA GO by QR Code Scanning
For iOS, Android & Windows Phone users:
1. Connect to the Room Wi-Fi and launch the application on your mobile
device. Click the QR code icon (on the lower right corner).
2. Put your mobile device in front of the VIA main display QR code (found on
the VIA main display screen in the lower right corner).
3. You automatically log in to VIA GO.

10 VIA GO - Setting Up VIA GO
2.5 Logging-In to VIA GO Using a VIA Pad
Note: Make sure that your VIA Pad has been paired with your VIA GO unit before
using it (see the “VIA Pad Configuration” section in the Settings)
For Windows and Mac OS users:
1. Connect your VIA Pad to a USB connector of your laptop.
2. Open the VIA Pad folder and double click the “VIA Pad” app.
Your VIA Pad lights blue when ready.
3. Press once: Presents your screen on the main display (when you start, the
LED banner on the device is green. After you stop presenting, it changes to
blue).
4. Pressing twice while presenting: Freezes your screen (the banner on the
device changes from green to flashing green). To unfreeze and resume,
press twice again.
5. Pressing once again: Stops presenting.
6. A long press displays on the full screen when you are not the only one who
is already presenting.

VIA GO - Setting Up VIA GO 11
2.6 Logging-In to VIA GO Using a VIA NFC Tag for Android
To write an NFC tag:
1. Install the VIA NFC Writer on an Android device. Download the .apk file
freely from the Kramer Website:
www.kramerav.com/support/download.asp?f=50898&pname=via%20nfc%2
0writer
2. Open VIA NFC Writer.
A page similar to a VIA page opens.
3. Enter the room name you want to program and click Write tag.
4. When prompted, touch the Android device on the writable tag.
Another prompt confirms that the tag was successfully written.
To use the NFC tag:
•Enable the NFC feature on an Android device.
•Touch the Android device on the tag:
If VIA is installed - The VIA application launches and automatically logs
into VIA GO. The room code is bypassed.
If VIA is in the background - Same as above.
If VIA is not installed - The Google Play Store page is launched with a
VIA application download option. Install the VIA Android application.
If VIA is installed and connected - A prompt asks the user to logout
before touching the tag with an Android device.
2.7 Using iOS/OS X / Android Mirroring to Share your
Screen
All participants in a meeting using an Apple device can mirror their screen by using
the Airplay service. No application is required to activate this mode. However, you
must enable the iOS mirroring feature (see the “settings” section for more details).

12 VIA GO - Setting Up VIA GO
2.7.1 Mirroring From your iOS Device (iPhone or iPad/Mini iPad)
Check that your device is running iOS9 version as a minimum requirement to
support this feature. iOS10 is recommended.
•Connect your Apple device to the network where VIA GO resides.
•Swipe up from the bottom of the iPad or iPhone to reveal the Control
Center.
•Click AirPlay and choose VIA GO’s AirPlay device name. By default the
VIA’s AirPlay device is named VIA_AirMirror_XXXX, where XXXX is a
random combination of letters and numbers.
•To stop mirroring, disconnect the device properly by as follows:
Swipe up from the bottom and swipe the toggle button to disconnect
mirroring then tap to select "iPhone/iPad" accordingly.

VIA GO - Setting Up VIA GO 13
Note: If the room code is enabled on VIA GO, you are prompted to enter the same
4-digit security code when attempting to mirror your iOS device. This code appears
on the main screen of VIA GO.
2.7.2 Mirroring MacBooks and Apple Computers
1. Check that your Mac is running OS X 10.11 version as a minimum
requirement to support this feature (El Capitan).
2. Connect your Apple device to the network where VIA GO resides.
3. Click the AirPlay menu on the Apple Menu Bar. This is located in the top
right corner of the screen near the clock.

14 VIA GO - Setting Up VIA GO
4. Choose VIA GO’s AirPlay device name. By default the VIA’s AirPlay device
is named VIA_AirMirror_XXXX, where XXXX is a random combination of
letters and numbers.
Note: If the Room Code is enabled on VIA GO, you are prompted to enter the
same 4-digit security code when attempting to mirror you iOS device. This code
appears on the main screen of VIA GO.
2.7.3 Mirroring Android Devices
1. Your device must support Android 5.1 version as a minimum. Latest Android
OS version is recommended.
2. Make sure the VIA application is installed on your device.
3. Connect your Android device to the network where VIA GO resides.
4. Log in to the application by entering the Room Name and Nickname fields
and room code if enabled.
5. Click Present. The device shows this message: “VIA will start capturing
everything that’s displayed on your screen.” Accept by clicking START
NOW.