Huawei EchoLife HG556 User manual

EchoLife HG556 Home Gateway
User Guide
HUAWEI TECHNOLOGIES CO., LTD.

EchoLife HG556 Home Gateway
V100R001
User Guide
Issue 01
Date 2009-08-26
Part Number 202157
Huawei Proprietary and Confidential
Copyright © Huawei Technologies Co., Ltd.

Huawei Technologies Co., Ltd. provides customers with comprehensive technical
support and service. For any assistance, please contact our local office or company
headquarters.
Huawei Technologies Co., Ltd.
Address: Huawei Industrial Base
Bantian, Longgang
Shenzhen 518129
People's Republic of China
Website: http://www.huawei.com
Email: [email protected]
Copyright © Huawei Technologies Co., Ltd. 2009. All rights reserved.
No part of this document may be reproduced or transmitted in any form or by
any means without prior written consent of Huawei Technologies Co., Ltd.
The product described in this manual may include copyrighted software of
Huawei Technologies Co., Ltd and possible licensors. Customers shall not in
any manner reproduce, distribute, modify, decompile, disassemble, decrypt,
extract, reverse engineer, lease, assign, or sublicense the said software, unless
such restrictions are prohibited by applicable laws or such actions are approved
by respective copyright holders under licenses.
Trademarks and Permissions
, HUAWEI, and are trademarks or registered trademarks of Huawei
Technologies Co., Ltd.
Other trademarks, product, service and company names mentioned are the
property of their respective owners.
Huawei Proprietary and Confidential
Copyright © Huawei Technologies Co., Ltd.

Huawei Proprietary and Confidential
Copyright © Huawei Technologies Co., Ltd.
Notice
Some features of the product and its accessories described herein rely on the
software installed, capacities and settings of local network, and may not be
activated or may be limited by local network operators or network service
providers, thus the descriptions herein may not exactly match the product or its
accessories you purchase.
Huawei Technologies Co., Ltd reserves the right to change or modify any
information or specifications contained in this manual without prior notice or
obligation.
NO WARRANTY
THE CONTENTS OF THIS MANUAL ARE PROVIDED “AS IS”. EXCEPT AS
REQUIRED BY APPLICABLE LAWS, NO WARRANTIES OF ANY KIND,
EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO, THE
IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A
PARTICULAR PURPOSE, ARE MADE IN RELATION TO THE ACCURACY,
RELIABILITY OR CONTENTS OF THIS MANUAL.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO
CASE SHALL HUAWEI TECHNOLOGIES CO., LTD BE LIABLE FOR ANY
SPECIAL, INCIDENTAL, INDIRECT, OR CONSEQUENTIAL DAMAGES, OR
LOST PROFITS, BUSINESS, REVENUE, DATA, GOODWILL OR
ANTICIPATED SAVINGS.
Import and Export Regulations
Customers shall comply with all applicable export or import laws and regulations
and will obtain all necessary governmental permits and licenses in order to
export, re-export or import the product mentioned in this manual including the
software and technical data therein.

EchoLife HG556 Home Gateway
User Guide Contents
Huawei Proprietary and Confidential
Copyright © Huawei Technologies Co., Ltd.
i
Contents
1 Safety Precautions ................................................................................................ 1-1
2 Product Overview ................................................................................................. 2-1
2.1 Product Features.......................................................................................................... 2-1
2.2 Network Application................................................................................................... 2-2
2.3 Indicators, Interfaces and Buttons ............................................................................... 2-3
2.3.1 Indicators......................................................................................................... 2-3
2.3.2 Interfaces and Buttons..................................................................................... 2-2
2.4 System Requirements.................................................................................................. 2-3
3 Product Installation.............................................................................................. 3-1
3.1 Selecting the Installation Position ............................................................................... 3-1
3.2 Connecting the Cables................................................................................................. 3-1
4 Configuring the HG556 ....................................................................................... 4-1
4.1 Accessing the Web Configuration Page ...................................................................... 4-1
4.2 Changing the Administrator Password ........................................................................ 4-1
5 Data Services ......................................................................................................... 5-1
5.1 Introduction................................................................................................................. 5-1
5.2 Configuring the HSPA uplink ..................................................................................... 5-1
5.3 Configuring the ADSL uplink..................................................................................... 5-2
5.3.2 Configuring the PPPoE Mode ......................................................................... 5-2
Configuring the PPPoE Mode for the WAN Interface ............................................. 5-3
Configuring the Work Parameters of the LAN Interface ......................................... 5-3
5.3.3 Configuring the Bridge Mode ......................................................................... 5-4
6 Voice Services........................................................................................................ 6-1
6.1 Introduction................................................................................................................. 6-1
6.2 Voice Service Configuration....................................................................................... 6-1
6.2.1 Networking ..................................................................................................... 6-1
6.2.2 Getting Started ................................................................................................ 6-2
6.2.3 Configuration Procedure ................................................................................. 6-3

Contents
EchoLife HG556 Home Gateway
User Guide
ii Huawei Proprietary and Confidential
Copyright © Huawei Technologies Co., Ltd.
7 Wireless Services .................................................................................................. 7-1
7.1 Introduction................................................................................................................. 7-1
7.2 Wireless Service Configuration................................................................................... 7-1
7.3 Configuring the MSSID Service ................................................................................. 7-2
7.3.1 Function .......................................................................................................... 7-2
7.3.2 Configuration Steps......................................................................................... 7-2
8 FAQs........................................................................................................................ 8-1
8.1 How can I configure a computer to use a static IP address?........................................ 8-1
8.2 What can I do if I cannot visit Web sites through the terminal?.................................. 8-2
8.3 What can I do if the terminal cannot access the Internet through a wireless network
adapter?............................................................................................................................. 8-3
8.4 What can I do if sometimes the terminal cannot access the Internet through a wireless
network adapter or if the WLAN connection is unsteady?................................................ 8-4
8.5 What can I do if the WLAN of the terminal is not encrypted and the computer cannot
access the WLAN?............................................................................................................ 8-5
8.6 Is there any restriction on the number of the computers that access a WLAN through
wireless network adapters?................................................................................................ 8-5
8.7 What can I do if I cannot access the terminal configuration page?.............................. 8-5
8.8 What can I do if Web pages often cannot be displayed during Web page browsing and
can be displayed after the terminal is restarted?................................................................ 8-6
8.9 What can I do if noises exist during telephone calls?.................................................. 8-6
8.10 After a broadband terminal is installed, does Internet access degrade call quality or do
telephone calls lower the Internet access rate?.................................................................. 8-6

EchoLife HG556 Home Gateway
User Guide Figures
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Copyright © Huawei Technologies Co., Ltd.
iii
Figures
Figure 2-1 Network application of the HG556................................................................. 2-2
Figure 2-2 Indicators ........................................................................................................ 2-3
Figure 2-3 Interfaces and buttons ..................................................................................... 2-2
Figure 3-1 Connecting the HG556 ................................................................................... 3-2
Figure 6-1 Network model of voice services.................................................................... 6-2
Tables
Table 2-1 Description of the elements for the network application diagram ..................... 2-3
Table 2-2 Meanings of the indicators ................................................................................ 2-3
Table 2-3 Functions of the interfaces and buttons ............................................................. 2-2
Table 5-1 Work mode of the WAN interface ..................................................................... 5-2
Table 5-2 Configuration information to be collected before configuring the PPPoE mode5-2
Table 5-3 Configuration information to be collected before configuring the bridge mode 5-4
Table 6-1 Description of the equipment in voice service networking................................ 6-2
Table 6-2 Configuration information to be collected before configuring voice services... 6-2
Table 7-1 Configuration information to be collected before configuring wireless service 7-1

EchoLife HG556 Home Gateway
User Guide Safety Precautions
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1-1
1 Safety Precautions
For safety purposes, carefully read through these safety precautions and observe them
Basic R
zWhile using the device, observe all applicable laws, directives and regulations, and
ther people.
Enviro
Do not expose the device to direct
e of 10 cm
zr
microwave oven, refrigerator, or mobile phone.
Operat
z
during operation.
equirements
zKeep the device dry during storage, transportation, and operation of the device.
zPrevent collision of the device with other objects during storage, transportation, and
operation of the device.
zDo not attempt to dismantle the device. In case of any fault, contact the authorized
maintenance center for assistance or repair.
zWithout prior written consent, no organization or individual is permitted to make any
change to the structure, safety, and performance design of the device.
respect the legal rights of o
nmental Requirements
zPlace the device in a well-ventilated place.
sunlight.
d stain.
zKeep the device clean, free of dust an
zDo not place the device near a water source or in a damp area.
zPlace the device on a stable surface.
zDo not place any object on the top of the device. Reserve a minimum spac
at the four sides and on the top of the device for heat dissipation.
zDo not place the device on or near inflammable materials such as foam.
zKeep the device away from heat source or fire, such as a radiator or a candle.
Keep the device away from any household appliances with strong magnetic field o
electric field, such as
ion Requirements
zDo not allow children to play with the device or accessories. Swallowing the
accessories may be fatal.
zUse the accessories such as the power adaptor and battery provided or authorized
only by the manufacturer.
Make sure that the device does not get wet. If water gets into the device, disconnect
the power supply immediately and unplug all the cables connected to the device,

Safety Precautions
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Copyright © Huawei Technologies Co., Ltd.
aintenance center.
ct the
zle, make sure that your hands are dry.
cable. Otherwise, the cable may get damaged,
z
z, disconnect the device from the power supply and unplug all the
ze is not used for a long time, disconnect the power supply and unplug the
ztical interface and the laser-transmitting interface on the device,
zice
tteries. Contact the authorized maintenance center for repair.
ze shell of the device. The shed painting may lead to skin
allergy or malfunctions of the device. If the shed painting material drops into the host,
Cleaning
the power cable, and telephone cable.
Do not clean the device cover with any cleaning solution or cleanser spray. Use a
piece of soft cloth to clean the device cover.
Wireless P
er.
ing the effects of the radio wave on this device.
such as the power cable, telephone cable, and RF cable, and then contact the
authorized m
zThe power supply of the device must meet the requirements of the input voltage of
the device.
zBefore plugging or unplugging any cable, shut down the device and disconne
power supply.
While plugging or unplugging any cab
zDo not step on, pull, or stretch any
leading to malfunction of the device.
zDo not use old or damaged cables.
Keep the power plug clean and dry, to prevent electric shock or other dangers.
During lightning
cables connected to the device, such as the power cable, telephone cable, to prevent
lightning strike.
If the devic
all the cables connected to the device, such as the power cable, telephone cable, and
RF cable.
Do not stare at the op
or the infrared transmitting interface on the remote control. Otherwise, your eyes
may get injured.
If smoke, sound, or smell is emitted from the device, stop using the dev
immediately, disconnect the power supply, unplug the power supply and other cables,
and remove the ba
zMake sure that no object (such as metal shavings) enters the device through the heat
dissipation vent.
Do not scratch or abrade th
a short circuit may occur.
Requirements
zBefore cleaning the device, stop using it, disconnect the power supply, and unplug
all the cables connected to the device, such as
z
roduct Usage Requirements
zKeep the device away from magnetic storage devices (e.g., a magnetic card or a
floppy disk), to prevent loss of the stored information.
zStop using the device or disconnect the power supply in situations where wireless
device is prohibited or using of a wireless device leads to interference or dang
zThe user who uses an electronic assistant medical-treatment device needs to confirm
with the service center regard

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User Guide Safety Precautions
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Copyright © Huawei Technologies Co., Ltd.
1-3
Unit (CCU).
zice and its accessories, and use it in a clean and dust-free
in contact with flame
zDo not drop, throw or try to bend your wireless device.
ess device and its accessories in high temperature areas.
Environmental P
zDo not take the device to the operation theater, Intensive Care Unit (ICU) or the
Coronary Care
zWhen using the device maintain distance of 3 cm between your body and the antenna
of the device.
zIn the area with inflammable or explosive materials, turn off your wireless device,
and follow the relevant instructions given in the label, to prevent explosion or fire.
Protect the wireless dev
environment. Make sure that the wireless device does not come
or a cigarette that is lit.
zMake sure that the wireless device and its accessories are dry.
zDo not place the wirel
rotection
pal waste. The device (and any
of the device or batteries,
other waste is to minimize the
potential environmental impacts and effects on human health of any
ous substances that may be present.
REACH
C）.
's REACH compliance, please visit
www.huaweidevice.com/certification. You are recommended to visit the Web site
ation.
EU Reg
e a separation distance
sed
This marking on the device (and any included batteries) indicates that they
should not be disposed of as normal household garbage. Do not dispose of
this device or batteries as unsorted munici
batteries) should be handed over to a certified collection point for recycling
or proper disposal at the end of their life.
For more detailed information about the recycling
please contact your local city office, the household waste disposal service or
the retail store where you purchased this device.
The disposal of this device is subject to the Waste from Electrical and
Electronic Equipment (WEEE) directive of the European Union. The reason
for separating WEEE and batteries from
hazard
Declaration
This device is in compliant with the REACH regulation（Regulation 1907/2006/E
For more information about the device
regularly for up-to-date inform
ulatory Conformance
The antenna(s) used for this transmitter must be installed to provid
of at least 20cm from all persons.
This euipment may be operated in all European countries.
France: Outdoor use limited to 10 mW e.i.r.p. within the band 2454-2483.5 MHz
Italy: For private use, a general authorisation is required if WAS/RLAN’s are u
outside own premises. For public use, a general authorisation is required
Luxembourg: General authorisation required for network and service supply

Safety Precautions
EchoLife HG556 Home Gateway
User Guide
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Copyright © Huawei Technologies Co., Ltd.
Norway: This subsection does not apply for the geographical area within a radius of 20
km from the centre of Ny-Ålesund
chnologies Co., Ltd., declares that this product is in compliance with
and other relevant provisions of Directive 1999/5/EC.
Hereby, Huawei Te
the essential requirements
0678
The declaration of conformity may be consulted at
www.huaweidevice.com/certification.
Federa tement
e
ses and can radiate radio frequency energy and, if not installed
nce to radio or television reception, which
r is encouraged to try to
e receiving antenna.
equipment into an outlet on a circuit different from that to which the
ected.
an experienced radio/TV technician for help.
l Communications Commission（FCC）Sta
This device complies with part 15 of the FCC Rules. Operation is subject to the
following two conditions:
(1) This device may not cause harmful interference, and
(2) this device must accept any interference received, including interference that may
cause undesired operation.
Note: This equipment has been tested and found to comply with the limits for a Class B
digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provid
reasonable protection against harmful interference in a residential installation. This
equipment generates, u
and used in accordance with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference will not occur in a
particular installation.
If this equipment does cause harmful interfere
can be determined by turning the equipment off and on, the use
correct the interference by one or more of the following measures:
• Reorient or relocate th
• Increase the separation between the equipment and receiver.
• Connect the
receiver is conn
• Consult the dealer or
Warning: Changes or modifications made to this device not expressly approved by
Huawei Technologies Co., Ltd. may void the FCC authorization to operate this device.
This device complies with part 68 of the FCC Rules.
The antenna(s) used for this transmitter must be installed to provide a separation distance
of at least 20cm from all persons.

EchoLife HG556 Home Gateway
User Guide Product Overview
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Copyright © Huawei Technologies Co., Ltd.
2-1
2 Product Overview
2.1 Pr
and small office and home office (SOHO) users. This section describes the features of
Flexible R
dialer
Protocol (DHCP) server
ulti-user access
Abund
ity (WiFi),
ility through the USB host interface
Outsta
ice
Standar
standard of the Digital
zoperation
and service
provisioning processes to conveniently distribute customized services
oduct Features
The EchoLife HG556 (hereinafter referred to as the HG556) is a high-performance
Asymmetrical Digital Subscriber Line (ADSL) voice gateway designed for home users
the HG556.
outing
zProviding an embedded Point to Point Proto
zSupporting the Dynamic Host Configuration
col over Ethernet (PPPoE)
zSupporting simultaneous m
ant Service Interfaces
zProviding four high-speed Ethernet interfaces
zSupporting the routing mode and the bridge mode
zProviding the voice function through the Plain Old Telephone Service (POTS)
interface
idel
zSupporting the multi-service set identifier (MSSID) of Wireless F
which enables users to use wireless networks conveniently and securely
zProviding mobile storage capab
nding Voice Functions
Providing VoIP service and T.38 facsimile serv
d TR-069 Management Capability
zProviding complete compatibility with the TR-069
Subscriber Line (DSL) Forum
zProviding complete remote management and diagnosis
Providing a zero-configuration solution, which significantly lowers the
and maintenance costs and can be combined with the automatic upgrade

Product Overview
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ADSL/
ns
z13 Issue 2, ITU-T G.992.1
Wide A
cols, such as LLC and VC-MUX (RFC1483/2684)
zSupporting routing and bridging in conformance with RFC 2684
2.2 N
Figure 2-1 HG556.
ADSL2+ Interface
zProviding embedded ADSL/ADSL2+ broadband network functio
zSupporting the ITU-T G.994.1 (G.hs) handshake protocol
Providing compatibility with Annex A ANSI T1.4
(G.dmt), G.992.3 (ADSL2), and G.992.5 (ADSL2+)
rea Network (WAN) Protocol
zSupporting multiple AAL5 proto
zSupporting PPPoE (RFC2516)
etwork Application
shows the network application of the
Figure 2-1 Network application of the HG556

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User Guide Product Overview
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2-3
: indicates an actual network connection.
: indicates a logical management channel.
:
Tdescribes the elements sh 1.
Table 2-1 Description of the elemen on diagram
indicates a wireless connection.
able 2-1 own in Figure 2-
ts for the network applicati
Name Full Spelling
NGN Next Generation Network
Internet -
IPTV Internet Protocol Television
BRAS erverBroadband Remote Access S
DSLAM ss MultiplexerDigital Subscriber Line Acce
OSS Operations Support System
ACS Auto-Configuration Server
STB Set-Top Box
Notebook Computer -
2.3 Indicators, Interfaces and Buttons
2.3.1 Indicator
.
s
The indicators of the HG556 are located on the front panel, as shown in Figure 2-2
Figure 2-2 Indicators
able 2-2 describes the meanings of the indicators.
Table 2-2 Meanings of the indicators
T

EchoLife HG556 Home Gateway
User Guide Product Overview
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Copyright © Huawei Technologies Co., Ltd.
2-1
Indicator Status Meaning
On The HG556 is powered on.POWER
Off The HG556 is powered off.
The WLAN connection is normal but no data is
being transmitted.
On
Blinking The WLAN connection is normal and data is
being transmitted.
WIFI
Off The HG556 is powered off, the wireless
function is disabled, or the WLAN module is
faulty.
The ADSL connection is established and
activated.
On
Blinking slowly
at 2 Hz
The ADSL connection is being activated.
Blinking quickly
at 4 Hz
The software of the HG556 is being upgraded.
ADSL
Off The HG556 is powered off or faulty.
At least one Ethernet interface is connected
normally but no data is being transmitted.
On
Blinking Data is being transmitted over the LAN.
LAN
Off The HG556 is powered off or the network cable
is not connected properly.
The HG556 is successfully registered with at
least one SIP server.
OnVOIP
Off The HG556 is powered off or fails to be
registered with the SIP server.
The WAN connection is successfully
established but no data is being transmitted.
On
Blinking The WAN connection is successfully
established (the HG556 has obtained an IP
address through IPoE or PPPoE) and data is
being transmitted.
INTERNET
Off The HG556 is powered off or the WAN
connection is not yet established.
zWLAN = Wireless Local Area Network
zSIP = Session Initiation Protocol
zIPoE = IP over Ethernet

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2.3.2 Interfaces and Buttons
The interfaces and buttons of the HG556 are located on the rear panel and side panel, as
shown in Figure 2-3.
Figure 2-3 Interfaces and buttons
zThe rear panel of the HG556 is shown on the left side of Figure 2-3. The following
interfaces are located on the rear panel: ADSL, PHONE1, PHONE2,
LAN1–LAN4, USB, RESET, and POWER.
zThe side panel of the HG556 is shown on the right side of Figure 2-3. The USB
interface and the WLAN button.
zThe rear panel view and side panel view are for reference only. The actual
appearance may differ.
Table 2-3 lists the functions of the interfaces and buttons.
Table 2-3 Functions of the interfaces and buttons
Interface or
Button
Function
ADSL Connects a splitter.
PHONE1,
PHONE2
Connects a phone.
LAN1–LAN4 Connect PCs, switches, or other equipment.
POWER Connects a power adapter.

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Interface or
Button
Function
USB Connects a USB storage device, such as a USB disk.
RESET Restarts the equipment if this button is pressed and held for three
to six seconds; restores the factory settings of the equipment if
held for more than six seconds.
NOTE
After you restore the default settings, the customized data will be lost.
Therefore, press the RESET button with caution.
WLAN Start the WiFi function.
2.4 System Requirements
Make sure that the following requirements are met before using the HG556.
Operating System Requirements
The operating system (OS) requirements are as follows:
zWindows 98
zWindows Me
zMicrosoft NT4
zWindows 2000
zWindows XP
zWindows Vista
PC Hardware Configuration
The requirements for the hardware configuration of the device are as follows:
zMemory: greater than 64 MB
zRemaining space of disk C: greater than 128 MB
zCD-ROM drive
Web Browser
Internet Explorer (IE) 6.0 or later versions, including FireFox2.0

EchoLife HG556 Home Gateway
User Guide Product Installation
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Copyright © Huawei Technologies Co., Ltd.
3-1
3 Product Installation
3.1 Se
n
z
orks. Therefore, it is recommended that the
zEnsure that the HG556 and the PC are placed away from electrical appliances
generating a strong magnetic or electric field, such as microwave ovens.
3.2 Connecting the Cables
lecting the Installation Position
Place the HG556 in a ventilated and shaded area according to the instructions given i
"Safety Precautions."
If you need to use the WLAN function of the HG556, pay attention to the following
requirements when selecting the installation position of the HG556:
Obstacles, such as cement walls and wooden plate walls, would affect the radio
signal propagation effect of wireless netw
HG556 be installed in an open space so that no obstacles exist between the PC and
the HG556 to block signal propagation.
Before connecting the cables, power off all equipment connected to it including the
HG556, the PC, and the switch.
Connect the other equipment, such as the PC and the telephone, to the HG556 according
to Figure 3-1.

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Figure 3-1 Connecting the HG556
1 Telephone jack on the wall 2 Phone 3 PC
4 Set-top box 5 Power adapter 6 USB disk

EchoLife HG556 Home Gateway
User Guide Configuring the HG556
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4-1
4 Configuring the HG556
4.1 Ac
through which
the HG556.
Step 3 by default) and password (admin by default) in the
Login page, and then click Login.
4.2 Ch
rd easy to remember, you can change the
othe Web-based configuration utility.
enter the new password again in
r confirmation.
Step 4
After you change the password successfully, next time log in to the Web-based
tility, enter the new password, and then click Login.
cessing the Web Configuration Page
uration pages,The HG556 provides simple and easy-to-use Web config
you can check and configure the working parameters of
To log in to the Web configuration page, do as follows:
Step 1 Start the Internet Explorer on the PC.
Step 2 Enter http://192.168.1.1 in the address bar of the Internet Explorer, and then press
Enter.
Enter the administrator name (admin
anging the Administrator Password
For safety reasons or to make the passwo
administrator password after logging in t
To change the password, do as follows:
Step 1 Log in to the Web-based configuration utility.
Step 2 Choose Maintenance > Account in the navigation tree to display the account page.
ew password. Then
Step 3 Enter the current password and the n
the Confirm Password text box fo
Click Submit to save the settings.
configuration u
If you forget the password that has been changed, you can restore the default settings of the
HG556 by pressing and holding the RESET button for over six seconds. Then, the user name
and password that are used for logging in to the Web-based configuration utility are restored
to default values. After you restore the default settings, however, your customized data is lost.
Therefore, use this function with caution.