Huawei MediaPad M1 8.0 Dimensions

HUAWEI MediaPad M1 8.0 FAQs
Issue: 01
Date: 20140426

1 0BHardware and installation
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1 Hardware and installation
1.1 Can I insert or remove a microSD card while my
HUAWEI MediaPad M1 8.0 is powered on?
Yes. However, avoid doing this too often to prevent damage to the microSD card and data
loss.
1.2 What accessories are included with my HUAWEI
MediaPad M1 8.0 ?
Standard in-box accessories are the 5V/2A travel adapter, USB charging and data cable.
Optional accessories are the cover, protective film, USB cable to Ethernet port,
microUSB-USB OTG cable, in-car charger, Headset, USB cable and power supply output
cable.
1.3 What headsets are compatible with my HUAWEI
MediaPad M1 8.0 ?
Your HUAWEI MediaPad M1 8.0 provides a 3.5-mm headset jack, which is compatible with
TRRS headsets with left and right audio outputs and microphone audio input, namely
non-OMTP headsets.
It is recommended that you use a Huawei headset to ensure the audio quality of your music and phone
calls is stable. Headsets from other brands may not work properly with your HUAWEI MediaPad M1
8.0.

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1.4 What Bluetooth headsets are compatible with my
HUAWEI MediaPad M1 8.0 ?
Your HUAWEI MediaPad M1 8.0 is Bluetooth v4.0 certified and meets Bluetooth
compatibility specifications. Headsets that have passed the Bluetooth SIG certification tests
are recommended.
You can visit https://www.bluetooth.org/tpg/listings.cfm to check whether the headset you
purchased has passed the SIG certification.

2 1BSystem and update
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2 System and update
2.1 Why does my HUAWEI MediaPad M1 8.0 constantly
crash?
If you install applications that have not passed the Google compatibility test on your
HUAWEI MediaPad M1 8.0, the system may be unstable or even crash.
It is recommended that you download applications only from the Play Store.
If your HUAWEI MediaPad M1 8.0 is experiencing frequent crashes, perform a hard restart
by pressing and holding the power button for about 13 seconds.
2.2 How do I check the software version of my HUAWEI
MediaPad M1 8.0 ?
On the home screen, touch Settings > About tablet.

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2.3 Can I update my HUAWEI MediaPad M1 8.0 online? If
yes, how?
Yes.
On the home screen, touch Settings > Updates > System updates > Online updates to
check for updates. If updates are available, follow the onscreen instructions to update your
HUAWEI MediaPad M1 8.0 online.
2.4 Can I update my HUAWEI MediaPad M1 8.0 using a
microSD card? If yes, how?
Yes.

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Updating the system using a microSD card will clear all the data in your HUAWEI
MediaPad M1 8.0. Back up important data before updating your HUAWEI MediaPad M1
8.0.
If you use unauthorized software to update your HUAWEI MediaPad M1 8.0, it may fail
to be updated or your personal information may be disclosed. Use the online update
feature or use officially released update package to update your HUAWEI MediaPad M1
8.0 .
Copy the dload folder in the update package to the root directory of your microSD card. On
the home screen, touch Settings > Updates > System updates > Local updates. Your
HUAWEI MediaPad M1 8.0 will then detect the update package and start the update.
The update progress and result are shown on the screen.
2.5 Will data be erased if I update my HUAWEI MediaPad
M1 8.0 ?
Updating your HUAWEI MediaPad M1 8.0 using a downloaded update package will erase
some personal data, such as your accounts, custom settings, installed applications, contacts,
messages, email settings, browsing history, and bookmarks, but videos and images you saved
on your HUAWEI MediaPad M1 8.0 will not be erased. This method is not recommended.

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Performing the online update over your phone will not erase your personal data and is
recommended. For details, see the version description.
To avoid loss of important data, it is recommended that you back up your data before updating
your HUAWEI MediaPad M1 8.0.
2.6 Why is my HUAWEI MediaPad M1 8.0 's online update
button grayed out?
Your HUAWEI MediaPad M1 8.0 may be encrypted and a non-encrypted microSD card may
not be inserted into it. When your HUAWEI MediaPad M1 8.0 is encrypted, the update
package can only be downloaded to a non-encrypted microSD card. If you do not have such a
microSD card inserted, the online update button will be grayed out and you will not be able to
update.
To address this issue, perform either of the following:
On the home screen, touch Settings > Security > Encrypt tablet and check
whether your HUAWEI MediaPad M1 8.0 is encrypted. If your HUAWEI MediaPad M1
8.0 is encrypted, restore it to its factory settings.
Insert a non-encrypted microSD card to update your HUAWEI MediaPad M1 8.0.
2.7 Will all data be erased if I restore my HUAWEI
MediaPad M1 8.0 to its factory settings?
No. Restoring your HUAWEI MediaPad M1 8.0 to its factory settings will erase your
personal data, such as your accounts, customized settings, installed applications, contacts,
messages, email settings, browsing history, and bookmarks, but videos and images you saved
will not be erased.
To remove all files saved on your HUAWEI MediaPad M1 8.0, select Erase internal storage
when you restore factory settings.

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2.8 Why does my HUAWEI MediaPad M1 8.0 restart after I
install or remove a SIM card?
Your HUAWEI MediaPad M1 8.0 automatically restarts when it detects that a SIM card has
been inserted or removed. This is so the new settings can take effect immediately.
However, to avoid damaging the SIM card slot, do not insert and remove the SIM card too
often.
2.9 Why can't I power on my new HUAWEI MediaPad M1
8.0 ?
When you receive your HUAWEI MediaPad M1 8.0, its battery may be without charge.
Charge it for a while before attempting to power it on.
2.10 Why doesn't my charging icon appear when I charge
my HUAWEI MediaPad M1 8.0 while it is off?
Your HUAWEI MediaPad M1 8.0 's system may be unstable when the battery level is
extremely low. Charge your HUAWEI MediaPad M1 8.0 for a few minutes and check again.
When being charged, the charging indicator on the top of your HUAWEI MediaPad M1 8.0
turns on.
2.11 How do I make my HUAWEI MediaPad M1 8.0
charge faster?
Use the provided charger and do not use your HUAWEI MediaPad M1 8.0 while charging.
2.12 Why can't I set the date and time on my HUAWEI
MediaPad M1 8.0 ?
You may have set your HUAWEI MediaPad M1 8.0 to use the network date and time. To
manually set the date and time:
1. On the home screen, touch Settings > Date & time.
2. Clear the Automatic date & time check box.

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3. Follow the onscreen instructions to set the date and time.

3 2BMobile network and Wi-Fi
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3 Mobile network and Wi-Fi
3.1 Can I use my HUAWEI MediaPad M1 8.0 as a Wi-Fi
hotspot?
Yes if your particular model supports mobile data.
To use your HUAWEI MediaPad M1 8.0 as a Wi-Fi hotspot:
1. On the home screen, touch Settings.
2. Under WIRELESS & NETWORKS, touch More… > Tethering & portable hotspot.

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3. Select Portable Wi-Fi hotspot to turn on Wi-Fi hotspot.

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4. Touch Portable Wi-Fi hotspot settings and follow the onscreen instructions to set the
required information, such as your Wi-Fi network name and password.

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After Wi-Fi hotspot settings are configured, other Wi-Fi enabled devices can search for and
connect to the Wi-Fi hotspot provided by your HUAWEI MediaPad M1 8.0 .
3.2 Does my HUAWEI MediaPad M1 8.0 support Wi-Fi
Direct?
Yes.
To use Wi-Fi Direct:
1. On the home screen, touch Settings > Wi-Fi.
2. Touch the button next to Wi-Fi or drag it to to turn on Wi-Fi.

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3. Touch Wi-Fi direct. On the other device, turn on Wi-Fi Direct. Your HUAWEI
MediaPad M1 8.0 then automatically searches for nearby devices.
4. Touch the other device to pair your HUAWEI MediaPad M1 8.0 with it.
Wi-Fi Direct enabled devices that are connected to the same Wi-Fi network can share files with each
other without manual configuration. (This policy may not apply to non-Huawei devices.)
3.3 Why can't my HUAWEI MediaPad M1 8.0 connect to a
Wi-Fi network?
Make sure your HUAWEI MediaPad M1 8.0 is in a place with good reception, and you have
entered the correct casings for the password.
Also check and make sure the router is functioning properly.
3.4 Why does the Wi-Fi connection disappear when I send
files via Bluetooth?
The Bluetooth and Wi-Fi functions use the same antenna. When the Bluetooth occupancy is
high, the Wi-Fi performance is degraded or the Wi-Fi connection may be disconnected.

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3.5 Why is the power consumption heavy when Wi-Fi is
on but my HUAWEI MediaPad M1 8.0 isn't connected to
any network?
By default, the Wi-Fi network search strategy on your HUAWEI MediaPad M1 8.0 is "Never
Sleep." The Wi-Fi chip keeps working even when there are no available networks, resulting in
high power consumption. If you turn off the display, the Wi-Fi chip stops searching and
automatically powers off after about 10 minutes.
To save battery power, turn Wi-Fi off when there are no Wi-Fi networks available.
3.6 Why can't I find any Wi-Fi networks after Wi-Fi is
turned on?
Try the following:
Restart the Wi-Fi hotspot device, such as your wireless router.
Turn off Wi-Fi on your HUAWEI MediaPad M1 8.0 and turn it back on. Then search for
Wi-Fi networks again.
Restart your HUAWEI MediaPad M1 8.0.
If the problem persists, make sure MAC address filtering is disabled on your wireless
router. For details, see your router's user guide.
3.7 Does the Wi-Fi connection terminate after my
HUAWEI MediaPad M1 8.0 enters sleep mode?
By default, your HUAWEI MediaPad M1 8.0 sustains the Wi-Fi connection while charging.
To keep your Wi-Fi connection always connected:
1. On the home screen, touch Settings.
2. Touch the switch next to WI-FI or drag it to to turn on Wi-Fi.
3. Touch > Advanced.

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4. Touch Keep Wi-Fi on during sleep and select Always.

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3.8 Does the mobile data connection terminate after my
HUAWEI MediaPad M1 8.0 enters sleep mode?
Yes.
To keep your mobile data connection always connected:
1. On the home screen, touch Settings > Mobile networks.