Hunter A2C-LTEM User manual

A2C-LTEM
Installation Guide
Cellular Communication Module
for Hunter ACC2 Controllers
INSTALLATION GUIDE

2hunter.help/centralus
Table of Contents
4Preparation
4Installation
4Module Installation
4SIM Card Replacement
5Antenna Installation
8Conguration and Connection
11 Soware Setup
12 Controller Verication
13 Troubleshooting
14 Compliance and Approvals
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Built on Innovation®3
PREPARATION
The A2C-LTEM Cellular Communication
Module can be used in both North American
and international installations. Each module
includes a preregistered Nano SIM card for use
in Hunter controllers only. The card will not
work in other devices.
This SIM card requires a service plan. The
controller setup process will include simple
steps for entering secure billing and payment
information.
If your organization requires you to use a
different plan or account, the Nano SIM card
must be replaced with one supplied by your
organization. You will be required to enter
the Access Point Name (APN) used by your
organization in the controller setup screens.
The original ACC2 Facepack could not support
a cellular module. If the controller detects an
incompatible cell module, a warning message
will appear in the controller display, as shown on
the right. ACC2 Controllers require a facepack
(Feb 2020 or newer).
If the module will be used to connect
the controller to the internet, a Hunter
Centralus™ account is required to
complete final controller configuration
in the software application. Visit
centralus.hunterindustries.com to set up
a free Hunter account in advance, so your
installation can be completed and tested.
!
Preparation
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INSTALLATION
Turn off the controller power using the power
switch on the bottom of the transformer.
Module Installation
Remove the dust cover, or existing module,
from the bottom rear of the controller facepack.
Push up on the spring-loaded button and pull
downward to remove.
Facepacks prior to May 2022 do not
require the included ribbon cable.
Push up
Slide in the new module until the lock clicks.
SIM Card Replacement
The module includes a tool for Nano SIM card
removal or installation. This tool is normally
used only when changing from the Hunter-
supplied SIM card to a local SIM card.
1. Remove the tool from the receptacle on
the module.
2. Insert it in the SIM card slot. Gently press on
the SIM card with the tool and release. The
SIM card will eject partially. The tool can also
be used to remove the SIM card, if necessary.
3. Before inserting a new SIM card, confirm
that it is correctly oriented as indicated by
the icon on the product. Load the SIM card
into the tool and push it gently into the slot
until it clicks into place.
➊ ➋ ➌
Installation
!

Built on Innovation®5
Antenna Installation
1. Plastic Controllers: Carefully drill a ½"
(13 mm) hole in the top of the plastic wall
mount indicated by the printed circle on top
of the controller. Remove all plastic debris
left behind after drilling.
2. Remove the nut from the antenna assembly.
Route the antenna cable through the hole and
the nut. Apply RTV sealant around the hole,
filling the gap between the enclosure hole and
the mounting threads. Tighten the nut securely.
3. Route the antenna cable through the track
on the back of the doorframe to the module
in the facepack. Leave just enough slack to
allow the door to open and close without
pinching the cable.
4. Connect the cable to the module and tighten
by hand.
Existing Metal Enclosures: The antenna
must be installed outside the controller
enclosure on a metal bracket. Do not drill
the enclosure directly.
These installations require a Hunter model
ANTEXTKIT wall bracket for completion.
The antenna includes approximately 9' (2.8 m)
of cable. Choose a bracket mounting location
that will allow the antenna cable to be routed
through the conduit to the openings in the
bottom of the controller, and then through the
track on the doorframe to the cellular module.
Mount the bracket as high as possible on the
wall with mounting hardware appropriate for
the mounting surface.
ANTEXTKIT
Installation

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1. Route the antenna cable through the hole in
the bracket. Install the antenna on the bracket
with the nut. Tighten the nut securely.
2. Route the cable from the bracket through
the conduit down, over, and into the
controller enclosure via the conduit holes in
the bottom of the enclosure.
3. Route the antenna cable through the track
on the back of the doorframe to the module
in the facepack. Leave just enough slack to
allow the door to open and close without
pinching the cable.
4. Connect the cable to the module and tighten
by hand.
Metal Controllers: Metal controllers include a
hole plug assembly in a predrilled factory hole
on top of the controller. Remove the nut on the
inside of the controller to remove the plug.
1. Route the cable through the predrilled hole
and the antenna nut. Then tighten the nut on
the antenna securely.
2. Apply RTV sealant around the hole, filling
the gap between the enclosure hole and the
mounting threads.
3. Route the antenna cable through the track on
the back of the doorframe to the module in
the facepack. Leave just enough slack to allow
the door to open and close without pinching
the cable.
4. Connect the cable to the module and tighten
by hand.
Installation

Built on Innovation®7
Plastic Pedestal: Plastic pedestal mounting
requires a Hunter model PEDLIDANTBRKT
plastic pedestal lid adapter.
1. Route the antenna cable through the hole in
the bracket. Secure the antenna to the
mounting bracket with the supplied nut.
2. Use the included screws to install the bracket
so the antenna protrudes into the recess in
the pedestal lid as shown.
3. Install the plastic cable guides as shown to
secure the antenna cable and prevent it from
pinching the cable when the lid is closed.
4. Route the cable down the hole to the side
of the facepack frame. Connect it to the
connector on the A2C-LTEM Module.
Do not allow any metal portion of the
antenna cable to touch metal or earth
ground with the power on.
Turn on the controller power. After the
controller reboots, the Networking icon should
appear on the bottom of the Home screen.
!
PEDLIDANTBRKT
Installation

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The Status icon will appear red until the module
is connected to a cellular service. It should
connect automatically within a few minutes
if a qualifying cell tower is within range. The
Connected icon will appear green.
The physical installation is now complete.
Centralus Software setup and cellular
billing subscription should be completed
shortly after module connection.
The following section describes how to set up
the cellular service and add the controller to
Centralus Software. This process should be
completed by the controller owner since that
person will need to enter billing and payment
information for the cellular data service.
!
CONFIGURATION AND CONNECTION
Press the Main Menu button, and turn the dial
to the Settings menu. Push the dial to select.
Dial down to the Networking option and select
it by clicking in the dial.
Connection status icon
The Networking screen will display information
about the cell module, including connection
status and serial number.
Access Point Name (APN): The access point
name tells the module where to connect for
data purposes.
Zipitwireless.com will be preselected for the
APN setting. This option will work for North
American and most EU customers who plan
to use the Hunter SIM card. Customers in
other international markets must purchase a
compatible local plan and SIM card.
Installation | Conguration and Connection

Built on Innovation®9
These services must be specified when
purchasing a data plan. Availability may vary by
country and cell carrier, but it must have one of
these two options on the plan.
The A2C-LTEM Module uses Nano SIM cards, so be
certain to obtain the correctly sized SIM card. Some
cards are perforated to fit different sizes; these are
acceptable if they are trimmed down to the Nano size.
North American customers also have the option
to use the A2C-LTEM Module in Verizon systems
with a CATM1 or NB-IoT service plan and SIM card
from Verizon. (They may call these “M2M Plans.”)
The carrier must supply the APN for the local
service. Press the Edit APN soft key on the
Networking screen to select or enter the local
APN for the carrier.
Use the dial to scroll through the choices, and
click the dial to select one:
• aws.inetd.gdsp is for Vodaphone via the
Hunter/Zipit SIM card
• SIM card default will attempt to find the
correct APN on the installed SIM card
• Manual Entry is for users who must enter an
APN for another carrier
If you plan to use the available Hunter/Zipit
choices on the supplied SIM card, you may
skip the next section and proceed directly to
Software Setup.
Using a Different Service Provider: Customers
who supply their own SIM card and data plan
must change the APN for the device to connect.
To purchase your own SIM card and data plan,
you should know: The A2C-LTEM Module is 4G
cellular ONLY. It will not function in 3G systems.
The A2C-LTEM Module must use either: CAT-M1
(recommended) or NB-IoT cell data technology.
Conguration and Connection

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The keyboard entry screen will appear. Use the
keyboard to enter the APN exactly as specified
by your organization. Press the Symbols
soft key to find periods, slashes, and other
punctuation marks as needed.
When the new APN is complete, review it to
make sure the information is correct. Turn the
dial to Done on the keyboard and select it. The
screen will return to the Network Info page and
show the new APN. The module is now ready to
connect in the software.
Edit Carrier Profile: This is used to speed up
connection time. North American users can
choose AT&T or Verizon, so the modem only
needs to search frequency bands in use by those
carriers. If successful, the Connection Status
will show Initializing, Registering…, and finally
Connected when successful. The Signal Strength
symbol and value will appear in the upper right
of the screen.
Auto Detect: This will allow the A2C-LTEM
Module to find the correct band on the SIM card.
International users should always select this first.
If successful, the Connection Status will show
Initializing, Registering…, and finally Connected
when successful. The Signal Strength symbol and
value will appear in the upper right of the screen.
If the module does not connect, select the
Carrier Profile “Not Used.”
Conguration and Connection