Hussmann ISLA IM-H Series User manual

Installation &
Operation Manual
Shipped with Technical Data Sheets
September 2020
®
Æ
I/O Manual for IM-H
ISLA
IM-H
Multi-Deck Display
Hot Merchandisers

BEFORE YOU BEGIN
Read these instructions completely and carefully.
PERSONAL PROTECTION EQUIPMENT (PPE)
Only qualified personnel should install and service
this equipment. Personal Protection Equipment
(PPE) is required whenever installing or servicing this
equipment. Always wear appropriate PPE as required
by OSHA regulations, as well as all other federal,
state and local codes. PPE may include, but is not
limited to, safety glasses, gloves, protective boots or
shoes, long pants, and a long-sleeve shirt. Observe
all precautions on tags, stickers, labels and literature
attached to this equipment.
ANSI Z535.5 DEFINITIONS
• DANGER – Indicate[s] a hazardous situation
which, if not avoided, will result in death or
serious injury.
• WARNING – Indicate[s] a hazardous situation
which, if not avoided, could result in death or
serious injury.
• CAUTION – Indicate[s] a hazardous situation
which, if not avoided, could result in minor or
moderate injury.
• NOTICE – Not related to personal injury –
Indicates[s] situations, which if not avoided, could
result in damage to equipment.
The information contained in this document is the property
of Hussmann Corporation and shall not be used in
whole or in part without written permission.
!
!
!
!
!
!
!
!
!
— LOCK OUT / TAG OUT —
To avoid serious injury or death from electrical shock,
always disconnect the electrical power at the main
disconnect when servicing or replacing any electrical
component. This includes, but is not limited to, such
items as controllers, electrical panels, condensers,
lights, fans, and heaters.
This manual was written in accordance with originally
prescribed equipment that is subject to change. Hussmann
reserves the right to change all or part of the
equipment for future stores such as, but not limited
to, controllers and electrical specifications.
Proper Field Wiring and Grounding Required!
Failure to follow code could result in death or serious
injury. All field wiring MUST be performed by qualified
personnel. Improperly installed and grounded field
wiring poses FIRE and ELECTROCUTION hazards. To
avoid these hazards, you MUST follow requirements
for field wiring installation and grounding as described
in NEC and your local/state electrical codes.

P/N XXXXXXX33_E iii
IMPORTANT
KEEP THIS DOCUMENT IN YOUR STORE FOR FUTURE REFERENCE
Quality that sets industry standards!
12999 St. Charles Rock Road • Bridgeton, MO 63044-2483
U.S. & Canada 1-800-922-1919 • Mexico 1-800-890-2900
www.hussmann.com
© 2020 Hussmann Corporation
®
®
®
®
®
Table of Contents
1. General Instructions ...................................................... iv
Installation Tool List ..........................................................................v
Cross Sections, Plan views, Data Sheet ...........................................vi
2. Installation ..................................................................1
Unloading Cases From Trailer............................................................1
Removing Shipping Skid And/Or Crate..............................................1
HUSSMANN and HATCO Serial Plate Locations ................................1
Environmental Location.....................................................................2
Uncrating ..........................................................................................2
Exterior Loading................................................................................2
Setting and Joining ...........................................................................2
Leveling.............................................................................................2
ISLA Body Panel Removal and Installation........................................3
ISLA Lifting and Transport Instructions ............................................5
3. Electrical ....................................................................8
Wiring Color Code.............................................................................8
Electrical Circuit Identification...........................................................8
Field Wiring and Serial Plate Amperage ............................................8
Ballast Location.................................................................................8
4. Operation .................................................................. 10
Startup Instructions ........................................................................10
Holding Temperature Guide.............................................................10
Holding Temperature Guidelines......................................................10
Instruction sheet for Heated Shelves...............................................11
5. Maintenance .............................................................. 12
General............................................................................................12
General Cleaning Directions ............................................................12
Cleaning Instructions ......................................................................12
Stainless Steel Cleaning and Care ...................................................12
6. Electrical Wiring Diagrams ............................................. 13
7. Troubleshooting Guide.................................................. 6-1
8. Hatco Limited Warranty ................................................ 6-3
9. Hussmann Warranty .................................................... 6-4
Service Record.............................................................. 6-5
..................................................................................................... 6-5

iv
IM-H U.S. & Canada 1-800-922-1919 • Mexico 1-800-890-2900 • www.hussmann.com
1. General Instructions
This Booklet Contains Information on: ISLAADVANTAGE HOT MULTI-DECK
CASES. Self Service Hot cases designed to t within a line-up of multi-deck self
service cases or at the end of a line-up.
Shipping Damage
All equipment should be thoroughly examined for shipping damage before and during
unloading.
This equipment has been carefully inspected at our factory and the carrier has assumed
responsibility for safe arrival. If damaged, either apparent or concealed, claim must be
made to the carrier.
Apparent Loss or Damage
If there is an obvious loss or damage, it must be noted on the freight bill or express receipt
and signed by the carrier’s agent; otherwise, carrier may refuse claim. The carrier will
supply necessary claim forms.
Concealed Loss or Damage
When loss or damage is not apparent until after equipment is uncrated, a claim for
concealed damage is made. Make request in writing to carrier for inspection within 15 days,
and retain all packaging. The carrier will supply inspection report and required claim forms.
Shortages
Check your shipment for any possible shortages of material. If a shortage should exist
and is found to be the responsibility of Hussmann, notify Hussmann. If such a shortage
involves the carrier, notify the carrier immediately, and request an inspection. Hussmann
will acknowledge shortages within ten days from receipt of equipment.
Hussmann Product Control
The serial number and shipping date of all equipment has been recorded in Hussmann’s
les for warranty and replacement part purposes. All correspondence pertaining to warranty
or parts ordering must include the serial number of each piece of equipment involved, in
order to provide the customer with the correct parts.
Keep this booklet with the case at all times for future reference.
13770 Ramona Avenue
Chino, California 91710
[phone] FAX
[phone]
12999 St. Charles Rock Road
Bridgeton, MO 63044-2483
U.S. & Canada
1-800-922-1919
IMPORTANT
KEEP THIS DOCUMENT IN YOUR STORE FOR FUTURE REFERENCE

HUSSMANN CORPORATION • BRIDGETON, MO 63044-2483
IM-H v
Hot Merchandiser
ISLA IM-H
REVISION HISTORY
REVISION B
Updated to new template based on s-Series model
Original Issue
INSTALLATION TOOL LIST
—¦—
UNLOADING FROM TRAILER:
Lever Bar
(also known as a Mule, Johnson Bar, J-bar, Lever Dolly,
and pry lever)
Moving Dolly
—¦—
SETTING CASE LINE-UP:
Level, 4 ft suggested
Ratchet
1/4 in. Socket
5/16 in. Socket
1/2 in. Socket
Battery Drill/Screw Gun
Caulking Gun
10 in. Adjustable Crescent Wrench
—¦—
T
his warning does not mean that Hussmann products
w
ill cause cancer or reproductive harm, or is in
v
iolation of any product-safety standards or
r
equirements. As clarified by the California State
gov
ernment, Proposition 65 can be considered more of
a
‘right to know’ law than a pure product safetylaw.
W
hen used as designed, Hussmann believes that our
pro
ducts are notharmful. We provide the Proposition
65 w
arning to stay in compliance with California State
la
w. It is your responsibility to provide accurate
Propos
ition 65 warning labels to your customers when
n
ecessary. For more information on Proposition 65,
p
lease visit the California State government website.
August 31, 2018
General Instructions Cont’d

vi
IM-H U.S. & Canada 1-800-922-1919 • Mexico 1-800-890-2900 • www.hussmann.com
SELF SERVICE MULTI-DECK HOT CASE
HUSSMANN - IM - 0(3, 4, 5) - (X*)(3, 4, 5, 6) - H (CHINO)
ELECTRICAL DATA:
AMPS WATTS # ROWS AMPS WATTS AMPS WAT TS AMPS WATTS
208 1 60 3 1789 8.6 4 0.19 21 20.38 42 N/A N/A 0.57 63
208 1 60 3 2517 12.1 4 0.26 28 20.52 56 N/A N/A 0.78 84
208 1 60 3 3224 15.5 4 0.32 35 20.52 56 N/A N/A 0.84 91
208 1 60 3 3890 18.7 4 0.38 42 20.66 70 N/A N/A 1.04 112
208 1 60 3 5013 24.1 4 0.52 56 20.76 84 N/A N/A 1.28 140
208 1 60 4 2371 11.4 4 0.19 21 3 0.57 63 N/A N/A 0.76 84
208 1 60 4 3328 16 4 0.26 28 3 0.78 84 N/A N/A 1.04 112 N/A -
208 1 60 4 4306 20.7 4 0.32 35 3 0.96 105 N/A N/A 1.28 140 TBD -
208 1 60 4 5200 25 4 0.38 42 3 1.14 126 N/A N/A 1.52 168 SBO -
208 1 60 4 6323 30.4 4 0.52 56 3 1.14 126 N/A N/A 1.66 182
208 1 60 5 2954 14.2 4 0.19 21 40.76 84 N/A N/A 0.95 105
208 1 60 5 4160 20 4 0.26 28 41.04 112 N/A N/A 1.30 140
208 1 60 5 5366 25.8 4 0.32 35 41.28 140 N/A N/A 1.60 175 1 1.125 1.125
208 1 60 5 6490 31.2 4 0.38 42 41.52 168 N/A N/A 1.90 210 2 1.125 2.25
208 1 60 5 8320 40 4 0.52 56 42.08 224 N/A N/A 2.60 280
IM =
AMPS WATTS # ROWS AMPS WATTS AMPS WAT TS AMPS WATTS
240 1 60 3 1800 7.5 4 0.19 21 20.38 42 N/A N/A 0.57 63
240 1 60 3 2528 10.5 4 0.26 28 20.52 56 N/A N/A 0.78 84
240 1 60 3 3216 13.4 4 0.32 35 20.64 70 N/A N/A 0.96 105
240 1 60 3 3888 16.2 4 0.38 42 20.76 84 N/A N/A 1.14 126
240 1 60 4 2376 9.9 4 0.19 21 3 0.57 63 N/A N/A 0.76 84 * C, E, I =
240 1 60 4 3336 13.9 4 0.26 28 3 0.78 84 N/A N/A 1.04 112 (#) =
240 1 60 4 4296 17.9 4 0.32 35 3 0.96 105 N/A N/A 1.28 140
240 1 60 4 5208 21.7 4 0.38 42 3 1.14 126 N/A N/A 1.52 168
240 1 60 5 2952 12.3 4 0.19 21 40.76 84 N/A N/A 0.95 105
240 1 60 5 4176 17.4 4 0.26 28 41.04 112 N/A N/A 1.30 140
240 1 60 5 5376 22.4 4 0.32 35 41.28 140 N/A N/A 1.60 175
240 1 60 5 6480 27 4 0.38 42 41.52 168 N/A N/A 1.90 210
240 1 60 5 8352 34.8 4 0.52 56 42.08 224 N/A N/A 2.60 280
OPTIONS/NOTES:
1) NOTE: CASE WIDTH INCLUDES END PANELS WITH OPTIONAL INTERIOR END PANELS
2) NOTE: CASES MUST BE GROUNDED
3) NOTE: LED LIGHTS ARE NOT AVAILABLE ON HOT CASES AT THIS TIME.
4) NOTE: FOR TOTAL ELECTRICAL LOADS ADD LIGHT AMPS HOT LEVEL AMPS.
IM-05-X8-H240
IM-05-X8-H208
*** 03 =
3 HEATED LEVELS
50" HIGH W/ +8" BASE
*** 05 =
5 HEATED LEVELS;
58" HIGH
EXAMPLE
IM-04-E5-H =
ISLA MODULE, 50" HIGH,
END 5' WIDE, HOT SELF-
SERVICE MULTI-DECK
(MODULE LENGTH IN FEET)
IM-05-X3-H208
CENTER, END or INLINE CASE
4 HEATED LEVELS
50" HIGH
AMPS WIRES **
ISLA MODULE
*** 04 =
VOLTS PH HZ
TOTAL
HOT
LEVELS
***
WATTS
MODULE NOMENCLATURE KEY:
CANOPY
LIGHTS
*** TOTAL HEATED LEVELS = # ROWS OF SHELVES + BOTTOM WARMING SURFACE
* X = C, E, I C = CENTER, E = END, I = INLINE
CANOPY
LIGHTS
SHELF
LIGHTS
208
VOLT
MODELS
*
VOLTS PH HZ
IM-03-X3-H208
WIRES **
240
VOLT
MODELS
*
** INCLUDES GROUND WIRE
WATTS
NOT AVAILABLE
TO BE DETERMINED
SUPPLIED BY OTHERS
# OF END
PNLS
END PNL
WIDTH
(IN.)
AMPS
TOTAL
LIGHTS
LEGEND
EXTERNAL END PANEL WIDTH KEY
TOTAL
ADDED
LENGTH
(IN.)
SHELF
LIGHTS
OPTIONAL
LEDGE
LIGHTS
TOTAL
LIGHTS
OPTIONAL
LEDGE
LIGHTS
IM-05-X3-H240
TOTAL
HOT
LEVELS
***
IM-03-X5-H208
IM-03-X6-H208
IM-04-X3-H208
IM-04-X4-H208
IM-04-X5-H208
IM-03-X8-H208
IM-03-X4-H208
IM-04-X6-H208
IM-04-X5-H240
IM-04-X6-H240
IM-05-X4-H208
IM-05-X5-H208
IM-05-X6-H208
IM-03-X3-H240
IM-03-X4-H240
IM-04-X8-H208
H = HOT SELF SERVICE
MULTIDECK
IM-05-X4-H240
IM-05-X5-H240
IM-05-X6-H240
IM-03-X5-H240
IM-03-X6-H240
IM-04-X3-H240
IM-04-X4-H240
CROSS SECTIONS, PLAN VIEWS, DATA SHEET
General Instructions Cont’d

HUSSMANN CORPORATION • BRIDGETON, MO 63044-2483 U.S.A.
IM-H 1-1
Hot Merchandiser
ISLA IM-H
NOTE: READ ENTIRE INSTALLATION
SECTION PRIOR TO BEGINNING
INSTALL
UNLOADING CASES FROM TRAILER
To protect the case and its base from damage
and make positioning the case easier, each
merchandiser can be shipped di󰀨erently, depending
on the original order request. Your case(s) could be
on a skid, rails, crated and skidded, or just blanket
wrapped.
Improper handling may cause damage to the
merchandiser when unloading. To avoid damage:
1. Do not drag the merchandiser out of the trailer.
Use a Johnson bar (mule, aka J-bar), a dolly or
a forklift.
2. Use one or two dollies depending on length of
the case to remove the merchandiser from the
trailer.
3. Use one to two dollies to relocate the
merchandisers to the lineup.
NOTE:
When lifting case, be sure to lift case from
a point on case body. Improper lifting may
damage factory-installed end panels.
See Following Diagramed Pages
REMOVING SHIPPING SKID AND/OR
CRATE
DO NOT TILT or LAY MERCHANDISER
ON ITS SIDE.
1. Check oor where cases are to be set to see if
it is a level area. Determine the highest part of
the oor.
2. If the case is crated, unscrew/remove nails
from one (1) of the walls of the crate, leaving
three (3) sides and the top of the crate.
3. Then unscrew/remove the nails from around
the base of the crate (frame), releasing it from
the skid.
4. CAREFULLY remove/slide away the remaining
3 walls and top of the crate. (body panels
should be on the case, but if they are not,
carefully remove and set aside in safe place
so as not to be damaged/scratched)
5. Remove any braces/L-brackets attaching the
merchandiser to the skid.
6. Remove the merchandiser from skid, by lifting
only at base of case, using the case’s rails!
7. Once the case is removed from the skid, the
merchandiser must be lifted —NOT PUSHED—
to reposition.
RECYCLE SHIPPING
BRACES AND
PACKAGING
HUSSMANN AND HATCO SERIAL PLATE
LOCATIONS
DOCUMENT ALL SERIAL NUMBERS
PRIOR TO HEATING!
Depending what type of case ordered (with or
without rear doors on the back of the case), the
Hussmann serial plate is either located:
1. (no rear on back) the top FRONT left-hand
interior rear wall
2. (with rear loading doors) in the lower left
corner on the BACK of the case.
Make note of the case’s serial number in the area
provided at the end of this guide.
HATCO serial numbers for each of the surface
warmers are located under each warmer.
Document the serial numbers in the space
provided at the end of this guide.
EXTERIOR INFORMATION
Do NOT walk on top of or inside of merchandisers
or damage to the merchandisers and serious
personal injury could occur. They are not
structurally designed to support excessive
external loading such as the weight of a person.
Do not place ammable materials or objects on top of
the merchandiser.
2. Installation

1-2 InstallatIon
IM-H U.S. & Canada 1-800-922-1919 • Mexico 1-800-890-2900 • www.hussmann.com
ENVIRONMENTAL LOCATION
These merchandisers have been designed for use
only in air conditioned stores where temperature and
humidity are maintained at or below 75°F and 55%
relative humidity. DO NOT allow air conditioning, electric
fans, ovens, open doors or windows (etc.) to create air
currents around the merchandiser, as this will impair its
correct operation.
UNCRATING
Place the xture as close to its permanent position as
possible. Remove the top of the crate. Detach the walls
from each other and remove from the skid. Unbolt the
case from the skid. The xture can now be lifted o󰀨
the crate skid. Lift only at base of stand! (see following
pages for details)
EXTERIOR LOADING
These models have not been structurally designed to
support excessive external loading. Do not walk on
their tops; This could cause serious personal injury and
damage to the xture.
SETTING AND JOINING
The sectional construction of these models enable them
to be joined in line to give the e󰀨ect of one continuous
display. A joint trim kit is supplied with each joint.
It is the contractor’s responsibility to install
case(s) according to local construction and
health codes.
ATTENTION
INSTALLER
LEVELING
IMPORTANT! IT IS IMPERATIVE THAT CASES
BE LEVELED FROM FRONT TO BACK AND SIDE
TO SIDE PRIOR TO JOINING. A LEVEL CASE IS
NECESSARY TO INSURE PROPER OPERATION,
WATER DRAINAGE, GLASS ALIGNMENT AND
OPERATION OF THE HINGES SUPPORTING THE
GLASS. LEVELING THE CASE CORRECTLY WILL
SOLVE MOST HINGE OPERATION PROBLEMS.
Note: A. To avoid removing concrete ooring, begin lineup
leveling from the highest point of the store oor.
B. When wedges are involved in a lineup, set them
rst.
TO AVOID REMOVING CONCRETE FLOORING, BEGIN
LINEUP LEVELING FROM THE HIGHEST POINT OF
THE STORE FLOOR.
WARNING
Levelling/Joining Instructions
Check oor where cases are to be set to see if it’s
level. Determine where the highest part of the oor
is. Cases will be shimmed o󰀨 this point. Using case
blueprints, measure o󰀨 and mark on oor the exact
dimensions of the case footprint. Snap chalk line for
front and back position of base rail. Mark location of
each joint front and back. Use a transit to nd the
highest point along both lines. Mark the di󰀨erence,
and place the appropriate number of shims.
FLOORS ARE NOT LEVEL!!!
When working with two or more merchandisers
to be joined, the whole lineup must be leveled
on the same plane, left to right and front to
back. This means that the entire lineup must be
brought up to the level of the highest case in the
lineup.
Along the lines previously marked, nd the highest
point of the oor by:
• Walking the oor and noticing any dips or
mounds;
• Using a string level; and
• Using a transit.
Installation (Cont’d)

HUSSMANN CORPORATION • BRIDGETON, MO 63044-2483 U.S.A.
IM-H 1-3
Hot Merchandiser
ISLA IM-H
ISLA BODY PANEL REMOVAL AND INSTALLATION
Transportation:
All Lower and Bottom Body panels on the ISLA should be removed for extended transportation (jacking, lifting,
crating, etc.)
Service:
For most service applications (electrical), only the Bottom Body panels need removal. Removing both panels may
be more convenient.
Note: The Bumper and Price Tag Extrusion should only be serviced by a trained installation professional. Incorrect servicing will
result in damage.
Close-offs are shipped loose and must
be assembled by installer.
Installation (Cont’d)

1-4 InstallatIon
IM-H U.S. & Canada 1-800-922-1919 • Mexico 1-800-890-2900 • www.hussmann.com
1. Remove screws holding
panels at both side
2. Remove screws holding
panels at the ends
3. Remove body panels
from both ends before
attempting to remove
side body panels
move
Note: The Lower and Bottom body panels can be removed independent of each other
4. Repeat steps 1-3
for the side panels
5. For installation,
reverse the procedure.
Make sure the side panels
are installed first.
The end body
panels will encapsulate
the side panels
Note that lower side of the
lower body panels must be
properly placed around mounting
surface to ensure proper fit.
Installation (Cont’d)