Hydro Doors Digi One Service manual

Types of Doors that can be automated using the digi.one:
•Sectional overhead doors, single/double, steel or timber.
•Tip – up doors, steel or timber.

Page 1
1. Features
Microprocessor based control system
One button to open, close and stop
Bright LED courtesy light, with a 3 minute time-out
Easily adjustable operating force/obstacle sensing
Supports Safety Beams
Optional back-up battery
Auto-close feature
24V DC Motor provides superior power to weight, giving quiet, smooth operation with soft starting and stopping
Protected against overload and over-heating
Reliable chain-drive
Sturdy steel Rail
LED Display – simplifies function programming
Security – is ensured by the use of code-hopping technology
Manual Over-ride – a simple release allows the door to be operated by hand
Options – Safety Beams, back-up battery, wall button and Auto-close
2. Technical Specifications
3. Contents of the box
Door Condition:
For successful automation, a door should be in good working condition, i.e. it should be possible to open and close easily with
one hand, be correctly sprung and run smoothly without sticking or binding. Torsion springs should be greased. Tracks should
be well secured with correct clearances and be clean and free of grime. Badly worn hinges, rollers and bushings should be
repaired or replaced. Remove all unnecessary ropes, brackets, levers, etc.
Caution! Garage doors, door springs, cables, pulleys, brackets and hardware are under extreme force and can cause serious
personal injury.
Note! Most complaints of unsatisfactory garage door operation can be traced to problems with the door itself. The digi.one is
not intended to correct any problems that are caused by an unbalanced or binding door. When operated manually, a properly
balanced door will remain stationary, at any point of its travel, while being supported entirely by its springs.
For optimum reliability and lifespan of your digi.one operator, have your garage door serviced regularly.
Power Input 220VAC +10% 50~60Hz Receiver Frequency 433.92MHz
Motor 24VDC Decoding Rolling Code
Working Temp >-20C, <+50C Courtesy Lamp LED
Relative Humidity < = 90% Courtesy Lamp Time 3 minutes
Operating Force 1000N Fuse 2,5A 250V
Rail
Carriage
Power Head
Tapered
Saddles
Motor Shaft
Connecting Arms
Anchor Bracket
Rectangular
Bracket
Cross
Member
Door Bracket

Page 2
4. Installation
4.1 Recommended Tools and Equipment for this Installation
Electric Drill –
Impact, Variable Speed, Reversible
Drill Bits
Masonry: 6mm, 10mm
Steel: 6mm, 10mm, 12mm
Hacksaw
Screwdriver - Ө3mm
Screwdriver - ⊕ 6mm
Spirit Level
Tape Measure – 5m
Hammer
Spanners
Sockets: 8mm, 11mm, 13mm
Flat/Ring: 10mm, 11mm, 13mm, 14mm
Step Ladder – 1,7m ~ 2m high
Extension Lead – to suit
4.2 Installing the Operator and Rail
With the Release Lever pointing away from the
Spring, fit the Carriage to the Base using 4
Phillips Screws.
Attach the Release Cord to the Release Lever.
While engaging the motor shaft with the
sprocket, place the Rail on top of the Power
Head.
Bolt the rectangular Saddle to the Cross
Member on the Rail in the space at the front of
the operator.
Secure the Tapered Saddles to the four Studs
with Flange Nuts.
Mount the Anchor Bracket to the front wall on
the door centre-line.
Secure the foot of the Rail to the Anchor
Bracket.
Once the Power Head has been suspended, fit
the Connecting Arms as shown, using the Pins
and ‘R’ Clips.
Overlap the Arms and bolt them such that the
short section is horizontal.
Base
Carriage
Release
ever
Spring
Horizontal
Pin & ‘R’ Clip
Bolts

Page 3
Using suitable material bolted to the Cross
Member, secure the Power Head overhead, so
that the Rail is horizontal.
Plug the Mains Cord into a socket installed
according to regulations.
5. Electrical Terminals and Connections
Note: The Terminals can be accessed by un-clipping and removing the Light Lens.
Should the main cover need to be removed, remove the screw at the front and support the cover so that the hook
at the rear is not stressed.
Push Button
If required, make the connections to the
‘Push Button’ and ‘-Common’ terminals.
Safety Beam
If required, make these connections to the
‘+24V DC’, ‘-Common’ and ‘Beam N.C.’
terminals.
Back-up Battery (Optional)
Connect the positive wire to ‘+(Red)’, and
the negative wire to ‘-(Black)’.
6. Control Panel
Display
SET
Button
DOWN Button
CODE Button
UP Button

Page 4
7. Programming the operator
(Note: The operator will exit programming if left for 30 seconds.) (Programming cont.)
Preparation
With the Carriage Release Lever horizontal,
move the door by hand until the Carriage engages
with the Shuttle.
Turn on the power, the Lamp comes on while the
Display runs from ‘99’ to ‘11’.
99
9999
99
11
1111
11
The Display changes to ‘--‘. Standby Mode. --
----
--
Setting Open and Close Positions
Press and hold the
SET
button, until ‘P1’ is
displayed. P1
P1P1
P1
Press SET again, ‘OP’ is displayed. OP
OPOP
OP
Press and hold the
UP
button. While opening,
‘OP’ flashes. OP
OPOP
OP
Release the
UP
button when the open position is
reached.
Use the UP or DOWN buttons to adjust the open
position.
Press SET, and ‘CL’ is displayed. CL
CLCL
CL
Press and hold the
DOWN
button. While closing,
‘CL’ flashes. CL
CLCL
CL
Use the UP or DOWN buttons to adjust the
closed position.
Press
SET
, and the door will open and close
automatically to establish normal force
requirements. Finally ‘--’ is displayed.
OP
OPOP
OP
CL
CLCL
CL
--
----
--
Adding eKey Remotes
Press the CODE button. ‘Su’ is displayed. Su
SuSu
Su
Choose and press a button on the eKey Remote.
Su
SuSu
Su
Press the same button again to confirm.
‘SU’ flashes and then ‘--’ is displayed.
(Su
SuSu
Su)
--
----
--
Repeat the above steps for additional eKey
Remotes. A maximum of 20 may be stored. An
attempt to add another will display ‘Fu’.
Fu
FuFu
Fu
Deleting Remotes
Caution: This function deletes all remotes
Press and hold the CODE button for 8 seconds.
‘dL’ is displayed dL
dLdL
dL
Operating Force Adjustment
Press and hold the
SET
button, until ‘P1’ is
displayed. P1
P1P1
P1
Press the UP button once. ‘P2’ is displayed. P2
P2P2
P2
Press
SET
again. The current force setting is
displayed. Press UP or DOWN to increase or
decrease this value by one step at a time.
Maximum is ‘F9’; Minimum is ‘F1’. Press SET
to confirm.
F9
F9F9
F9
F1
F1F1
F1
Default setting is ‘F5’ F5
F5F5
F5
Safety Beam – Enabling and Disabling
Press and hold the
SET
button, until ‘P1’ is
displayed. P1
P1P1
P1
Press the UP button twice. ‘P3’ is displayed. P3
P3P3
P3
Press the
SET
button to show the beam Status.
‘H0’ means Disabled, ‘H1’ means Enabled.
H0
H0H0
H0
H1
H1H1
H1
Press the UP button to Enable. ‘H1’ is displayed. H1
H1H1
H1
Press the
DOWN
button to Disable. ‘H0’ is
displayed. H0
H0H0
H0
Press the
SET
button to confirm and exit.
NOTE: If Safety Beams are not fitted, ensure the
above function is Disabled, or the operator will
open, but will not close.
H0
H0H0
H0
Auto-close
Press and hold the
SET
button, until ‘P1’ is
displayed. P1
P1P1
P1
Press the UP button three times. ‘P4’ is displayed. P4
P4P4
P4
Press the
SET
button to show the Auto-close
Status.
‘b0’ means ‘No Auto-close’, ‘b9’ is maximum
Auto-close.
b0
b0b0
b0
b9
b9b9
b9
Press the
UP
button to increase, or the DOWN button to
decrease the delay by 1 minute.
Press the SET button to confirm and exit.
8. Owner’s Guide
Notes and Warnings:
Only operate the door when it is in full view.
Do not allow young children to play with the controls.
Keep people, pets and property clear of the moving door.
The door operator is intended for indoor installation.
The door and operator should be serviced annually.
Trouble Shooting
In the event of a malfunction, to judge where the fault may lie, use the manual over-ride and test the door by hand, and check if the
operator will function with the door disengaged.
Problem Possible Cause Remedy
Noisy Chain Chain has become loose Adjust the M8 Nut on the spring
No response from the motor Mains supply/loose plug, blown
fuse
Check the mains.
Check/replace the fuse with the same type
Door opens but will not close Safety Beam (if fitted) is faulty Test by disabling the beam (see programming)
The motor works from the push button,
but not the remote Remote faulty or battery low Replace remote battery. If two or more remotes fail, replace the control board.
Remote range is short Remote battery low Replace remote battery
Door fails to close fully and re-opens,
or door fails to open fully Operating Force too low Test the door by hand. Slightly increase the Operating Force (see Programming)

Page 5
9. Battery Back-up (Optional)
Place the two batteries side-by-side above the Rail
as shown, and secure them with a Cable Tie.
Connect the short wire from the Red terminal of
one battery to the Black terminal of the other.
Connect the Red Wire to the other Red battery
terminal, and the Black wire to the other Black
battery terminal.
Lead the wires through the access hole and refer to
Section 5. ‘Electrical Terminals and Connections
Manufacturer’s Warranty
•Hydro Doors and Gates (Pty) Ltd (Hydro) warrants the first purchaser of the digi.one,that the product shall be free of any
defects in materials and/or workmanship for a period of twelve months (one Year) from the verifiable date of purchase. Such
verification shall include a valid proof of purchase by the first retail purchaser, which shall include, if possible, the Serial
number of the motor under warranty. Upon receipt of the product the first purchaser is under obligation to check the product
for any visible defects.
•This warranty is applicable to the product if sold and installed in the Republic of South Africa.
•If the product is sold and installed outside the Republic of South Africa, the obligations for repairing this product under
warranty will be borne by the distributor of the product in the territory concerned. The terms and conditions of warranties in
a territory outside the Republic of South Africa will be available from the distributor in that territory.
CONDITIONS:
The warranty shall constitute the sole remedy available under law to the first retail purchaser for any damages related to, or
resulting from, a defective part and/or product. The warranty is strictly limited to the repair or replacement of the parts of
this product, which are found to be defective.
The warranty does not cover:
•non-defect damage caused by unreasonable use (including use not in complete accordance with this digi.one
installation/owner’s manual)
•labour charges for removal or re-installation of a repaired or replaced unit
•transport costs incurred in getting the product to Hydro; Hydro will quote for in-situ warranty repairs if requested
•damage to the product caused by lightning, power surges or incorrect installation
•the product if used to automate more than one door at a time
•the product if installed outdoors, including carports
•The product if installed in excessive traffic applications, for example, apartment blocks or parking garages
•any unauthorized, non-Hydro modification to the product or the components thereof; any modification that may be required,
must be authorized in writing
•consequential or incidental damage to property or person
•batteries installed in the operator, remote controls or wall console
•Hydro will repair, or at its option replace, any device, which is determined to be defective in materials and/or workmanship,
at no cost to the owner for the repair and/or replacement part.
•Defective parts will be repaired or replaced with new or factory rebuilt parts at Hydro’s option.
•Warranty repairs shall be effected, provided the product is returned to Hydro at the owner’s expense.
•No representative or person is authorized to assume for Hydro Doors any other liability in connection with the sale of this
product.
•For warranty service or shipping instructions, please contact Hydro Doors.
All items must be sent to Hydro Doors for service at the owner’s expense.
Contacts:
Hydro Doors & Gates (Pty) Ltd
Head Office:PO Box 635 Florida 1710
Dialling Code: +2711, Tel: [phone], Fax: [phone]
Website: www.hydrodoors.co.za
Sales Branches:
Johannesburg: Tel: [phone] Fax: [phone] Email: [e-mail]
East Rand: Tel: [phone] Fax: [phone] Email: [e-mail]
Pretoria: Tel: [phone] Fax: [phone] Email: [email protected]
Nelspruit: Tel: [phone] Fax: [phone] Email: [email protected]
Cape Town: Tel: [phone] Fax: [phone] Email: [email protected]
Durban: Tel: [phone] Fax: [phone] Email: [email protected]
Port Elizabeth: Tel: [phone] Fax: [phone] Email: [e-mail]
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