HydroQuip TRANQUILITY Series User manual

*Other size tailpieces available
CARTON CONTENTS:
A - One (1) Tranquility Heater System
B - One (1) 1.5” X 1.0” tailpiece
D - One (1) heater gasket
C - One (1) 1” Union Assy
MODELS COVERED:
Fig. 1
www.hydroquip.com
TRANQUILITY
SERIES
ADVANCED HEATING SYSTEM
INSTALLATION MANUAL
NOTE: MAY BE FOLLOWED BY “-QC” OR “-QE”
REVERSIBLE FEATURE!
TR2201-20-QE 240 2000 Y N 8.3A
TR2202-20-QE 2 40 2000 N Y 8.3A
TR2000-65-QE 120 650 N N 5.4A
TR2001-10-QE 1 20 1000 Y N 8 .3A
TR2002-10-QE 120 1000 N Y 8.3A
TR2000-15-QE 120 1500 N N 13.5A
TR2002-15-QE 120 1500 N Y 1 3.5A
TR2001-15-QE 1 20 1500 Y N 13.5A
TR2001-65-QE 120 650 Y N 5.4A
TR2002-65-QE 120 650 N Y 5.4A
TR2000-10-QE 120 1000 N N 8.3A
TR2200-20-QE 240 2000 N N 8.3A
MODEL NUMBER VOLTS WATTAGE AIR SWITCH TIMER AMP

1
BONDING THE SYSTEM................................................................................................................6
INSTALLATION INSTRUCTIONS..................................................................................................3
ELECTRICAL REQUIREMENTS......................................................................................................5
TESTING THE INSTALLATION......................................................................................................7
TROUBLESHOOTING....................................................................................................................8
CONTENTS
WATER LEVEL OPTION INSTALLATION.......................................................................................4
SAFETY INSTRUCTIONS..............................................................................................................2

1. READ AND FOLLOW ALL INSTRUCTIONS
2. The heater must be connected only to a supply circuit that is protected by a ground-fault-circuit-
interrupter (GFCI). Such a GFCI should be provided by the installer and should be tested on a
routine basis. To test the GFCI, push the test button. The GFCI should interupt power. Push the
reset button. The Power should be restored. If the GFCI fails to operate in this manner, the GFCI is
defective. If the GFCI interrupts power to the heater without the test button being pushed, a
ground current is flowing, indicating the possibility of an electrical shock. Do not use this
hydromassage bathtub. Disconnect this hydromassage bathtub and have the problem corrected by
a qualified service representative before using.
INSTRUCTIONS PERTAINING TO RISK OF FIRE, ELECTRICAL SHOCK OR INJURY TO
PERSON
WARNING - When using this unit, basic precautions should always be followed, including the
following:
3. NEVER OPERATE WITHOUT WATER - PUMP/HEATER
DAMAGE WILL OCCUR
4. SAVE THESE INSTRUCTIONS
IMPORTANT SAFETY INSTRUCTIONS
WARNING - The use of alcohol, drugs, or medication can greatly increase the risk of fatal
hyperthermia.
Hyperthermia occurs when the internal temperature of the body reaches a level several degrees
above the normal body temperature of 98.6BF. The symptoms of hyperthermia include an increase in
the internal temperature of the body, dizziness, lethargy, drowsiness, and fainting. The effects of
hyperthermia include:
C) Unawareness of impending hazard,
Prolonged immersion in hot water may induce hyperthermia. Causes, symptoms, and effects of
hyperthermia:
A) Failure to perceive heat,
B) Failure to recognize the need to exit the bathtub,
E) Physical inability to exit the bathtub, and
D) Fetal damage in pregnant women,
F) Unconsciousness resulting in the danger of drowning.
2

SYSTEM INSTALLATION
3
Installation Considerations
Plumbing Considerations
1. The Tranquility system should only be plumbed using Schedule 40, rigid PVC pipe to assure
proper plumbing drainage and pump priming.
A 1” x 1 ½” union disconnect is installed on the discharge/outlet port of the Tranquility System to
allow for easy removal should service ever be required. Disassemble the fitting prior to gluing to
assure that excess glue does not enter the fitting.
Discharge/Outlet Plumbing
3. Return plumbing can utilize 1-3 return fittings depending upon individual fitting flow
capabilities.
Mount the Tranquility System to a firm mounting platform.
A 1” union disconnect is installed/glued on the suction/inlet port of the Tranquility System to
allow for easy removal should service ever be required. Disassemble the fitting prior to gluing to
assure that excess glue does not enter the fitting.
Install the suction fitting (not included) at least 1” below the centerline of the Tranquility System
suction/inlet port to allow for proper drainage.
Mounting/Location
Suction/Inlet Plumbing
Note: The Tranquility System can be installed on either right or left hand tub installations by
simply rotating the unit (there is no front or back).
4. The Tranquility unit requires a minimum flow rate of 5 gpm and a return line back-pressure of
1.9 psi to operate properly.
2. Due to the low flow of the Tranquility pump(6-10 gpm), it is recommended to not use
plumbing larger than 1” PVC.
Install the return fitting/s (not included) at least 1” above the centerline of the Tranquility System
discharge/outlet port to allow for proper drainage and priming.
3 ¾”
3 ¾”
SUCTION /
INLET
DISCHARGE /
OUTLET
INLET CENTERLINE
OUTLET CENTERLINE
ABOVE OUTLET CENTERLINE
INSTALL AT LEAST 1”
BELOW INLET CENTERLINE
INSTALL AT LEAST 1”
SUCTION AND RETURN FITTINGS MUST BE AT LEAST 5 ¾” APART AS NOTED ABOVE.
SUCTION
RETURN

INDICATOR OFF
INDICATOR ON
TUB WATERLINE
TUB WATERLINE
EXAMPLES OF WATER LEVEL SENSORS
IN NEED OF ADJUSTMENT.
FIG. 1
TUB WATERLINE
ACTUATION
POINT
ADJUSTMENT
HOLE PLUG ADJUSTMENT
SCREW
FIG. 2
FIG. 3
INDICATOR
DESIRED WATER LEVEL
LIGHT
HIGHEST JET
ACTUATION LEVEL
PLACE 1" ABOVE
HIGHEST JET
FIG. 4
DESCRIPTION
The Water Level Sensor is designed for acrylic, fiberglass, and cultured marble bathtubs, with
a wall thickness of ¼ to 1 inch. It easily plugs into the three-pin connector provided on the
Tranquility controls (see FIG 4).
INSTALLATION SPECIFICATIONS:
WATER LEVEL SENSOR TUB INSTALLATION:
ADJUSTMENT:
Due to thickness and varying types of tub wall materials, it may be necessary to adjust the
Water Level Sensor to greater or lower sensitivity. If the unit does not activate when the water
level is at the actuation point (the waterline on the label), or if actuation occurs before the water
level has reached this point (see FIG 1), adjust the Water Level Sensor as follows:
Bring the tub water level up to the Water Level Sensor actuation point (the waterline on the
label). Remove the hole plug on front face of the Water Level Sensor. Use a small screwdriver
and gently rotate the adjustment screw until the indicator light is on, then back the screw down
slightly until the light goes out ,and very slowly turn until the the light is on again. (see FIG 2 for
adjustment hole plug and screw location). Drain the tub water level below the Water Level
Sensor-the indicator light should go out. Next fill the tub up to the actuation level and check that
the indicator light has come on. Repeat above adjustments until the unit activates and
de-activates at the desired level.
TYPICAL INSTALLATION:
LOCATE THE
WATER LEVEL
RECEPTACLE ON
THE BOX.
4
WATER LEVEL OPTION INSTALLATION
The Water Level Sensor is a control that senses water level through the bathtub wall. It will
prevent pump damage from “dry firing” (running without water) and jet over spray by allowing
the pump to be operated only with the proper tub water level. An indicator light is provided on
the front face, and will be on when the tub water is at or above the actuation level of the Water
Level Sensor.
Locate a suitable mounting position on a flat sidewall of the tub, approximately 1 inch above the
highest return fitting and below the overflow, in an accessible area if possible (see FIG 3). Use
double sided tape to hold sensor in place. Place a bead of sealant (e.g., silicone sealant) or
resin around the perimeter of the box at the contact point to the tub. DO NOT mount unit near
plumbing, studs, conduit, etc. as these may interfere with unit sensitivity.
,

ELECTRICAL REQUIREMENTS
The GFCI (Ground Fault Circuit Interrupter) is a mandatory electrical safety device required for all
hydromassage bathtubs as specified in the National Electrical Code Article 680-70.
Use copper conductors ONLY. The ground must be sized following the National Electric Code, Table 250-122.
DEDICATED CIRCUIT INSTALLATION
A qualified and licensed electrician in accordance with the National Electric Code (NEC) Article 680, Canadian
Electric Code, and with any local codes must accomplish the electrical installation.
Your bath equipment may require a DEDICATED CIRCUIT. This means no other appliances or lights can be
on this circuit. Refer to equipment data label for power supply requirements of your bath heater.
For Power conductor size, refer to the National Electric Code Table 310-16.
All connections must be made according to the electrical installation label on the outside of the control box.
Follow the instructions from the label if they are different than the instructions in this manual. If your electrician
is not absolutely sure how to connect your system correctly, call your local dealer. Any mistake may be costly and
void your equipment warranty.
TR200X-65
TR200X-10
TR220X-20*
TR200X-15
6
9
9
13
15
15
15
15
YES
YES
YES
YES
YES
YES
YES
YES
MODELS
MAX
AMPS
CIRCUIT
BREAKER
GFCI
REQUIRED
BONDING
REQUIRED
CIRCUIT INSTALLATION
ŸRefer to chart below
If your system
amps are...
6A
9A
13A
THEN
THEN
THEN
You can use a circuit
this size...
15A/120V
15A/120V or 240V
15A/120V
NOTE: Read both the sections below to determine the electrical requirements of your
system before proceeding.
SYSTEM POWER REQUIREMENTS
* = 240V SYSTEM
5

Prior to testing your installation for leaks, you must properly bond the TRANQUILITY SYSTEM to
ground. All systems come equipped with a bonding lug specifically for this purpose. Refer to bathtub
manufacturers instructions to locate the bonding system. All electrical wiring and bonding must be
done as specified in Article 680, National Electric Code and your local Building Code.
BONDING
6
Bond the Tranquility System
bonding lugs
using one of the provided

FILL THE TUB SLOWLY SO FILLING CAN BE STOPPED IF A LEAK IS DETECTED. DRAIN
THE TUB IMMEDIATELY IF A LEAK IS DETECTED AND CORRECT THE PROBLEM
BEFORE RETESTING.
IMPROPER INSTALLATION OF THE TRANQUILITY HEATER CAN RESULT IN WATER
LEAKING FROM THE PLUMBING SYSTEM! WATER DAMAGE CAN OCCUR TO SPACES
BELOW OR ADJACENT TO THE BATHTUB.
Do not leave the tub unattended during the testing process and only fill the tub with enough
water to exceed the level of the return fitting.
After allowing the glue joints to dry for 24-hours, a STATIC leak test must be performed. You
can accomplish this by SLOWLY filling the tub with COLD WATER until the water level at least
2” above the highest jet.
If no leaks were detected, a PRESSURE leak test must be performed. Perform this final
REQUIRED leak test by activating the Tranquility System. Allow the system to run for 15-20
minutes minimum. The cold water will allow you to verify that the “Heater On” indicator is
illuminated on your Tranquility heater. If the light does not illuminate or if you encounter any
other problems, refer to the Troubleshooting section of these instructions.
IF NO LEAKS WERE DETECTED AND YOU HAVE VERIFIED THAT
YOUR TRANQUILITY HEATER IS FUNCTIONING PROPERLY,
CONGRATULATIONS, THE INSTALLATION OF YOUR TRANQUILITY
HEATER IS COMPLETE. YOU CAN NOW RELAX AND ENJOY THE
COMFORT YOU WILL EXPERIENCE IN YOUR HEATED BATHTUB.
TEST YOUR INSTALLATION
7

High-Limit Will Not Reset - Replace Heater
Inspect Heater for Leaks or Moisture - Correct or Replace as Required
GFCI TRIPS REPEATEDLY
Defective Component - Replace Heater
Defective Component - Replace System
WATER LEAKS FROM CONTROL BOX
Lightning or Electrical Storm, Power Surge, Extremely Humid Conditions or Radio Frequency
Interference - Reset GFCI Note: Assure Heater is Properly Grounded and Bonded
GFCI TRIPS OCCASIONALLY
Pump Bad - Replace pump
HEATER “ON” LIGHT WILL NOT TURN OFF
Water Level Too Deep for Pressure Switch Setting - Lower Water Level
Pressure Switch Defective - Replace Heater
Heater Wiring Error - Replace Heater
Power cord not plugged in - Plug in power cord (if plugged in, is plug lit?)
Pump not plugged into control - Plug in
No Power to Heater - Reset breaker at service panel
Main Breaker is OFF - Set to On
Overheat Protection Switch Tripped - Remove Power from system. Switch will automatically reset once
safe temperature is achieved.
Plumbing Issue - See Page #3
OVERHEAT PROTECTION SWITCH TRIPPED
Water Blockage - Correct/Remove Blockage
Low Water Flow - Correct Problem
GFCI Tripped - Press Reset
NO SERVICEABLE PARTS - DO NOT OPEN
NOTHING WORKS!
Power Cord not plugged in - Plug in power cord (if plugged in, is plug lit?)
System Air Switch (if equipped) not activated - Press air button to activate
HEATER “ON” LIGHT DOES NOT TURN ON
Water Temperature Too High
GFCI Tripped - Press Reset
TROUBLESHOOTING
8

85-0055A REV.06 07/20