
Troubleshooting
GENERAL
The controllers are sealed units with no serviceable
components. Troubleshooting is usually limited to
accessing status codes and following the diagnostic
procedures listed in the status code charts.
Use standard testing procedures to verify inputs
and outputs when necessary.
CAUTION
Never attempt to probe through the back of the
connector plugs of the motor controller. The
plugs are special sealed plugs. Probing through
the back of the plugs will destroy the seal and can
cause a short circuit. If a circuit must be tested for
voltage, check for voltage at an amp-type plug, a
switch, or a component. If a circuit is suspect,
check the circuit for continuity from the front (pin
end) of the plug.
Standard probes are too large to be inserted into
the center of the female pins (sockets) of the spe-
cial sealed plugs and can expand the pins. Expan-
ded pins will not provide good connections once
the plug is reconnected. The connectors are sha-
ped to allow the insertion of a flat blade screw-
driver into the connector. After inserting the
screwdriver into the connector, attach probes
with alligator clips to the shank of the screwdriver
to obtain readings. An additional method would
be to use a breakout kit.
If the controller detects an issue, a status code is
displayed on the display panel.
Once the status code number is obtained, follow the
procedures outlined in the status code charts of this
manual to determine the problem.
NOTE: Due to the interaction of the controller with
all lift truck functions, almost any status code or
controller fault could be caused by an internal fail-
ure of the controller. After all other status code pro-
cedures have been followed and no problem is
found, the controller should be replaced as the last
option to correct the problem. A Node shall be
given, indicating which device generated the fault.
Tools and test equipment required are:
• Clip Leads
• Digital Multimeter (20,000 ohms per volt)
• Basic Hand Tools
Check resistance on the proper scale from frame to
power and controller terminals. Resistance of less
than 50,000 ohms can cause misleading symptoms.
The on-board diagnostic system employed on this
lift truck can assist in the troubleshooting process.
Read and be familiar with the instructions for ac-
cessing and using the dash display diagnostic sys-
tem.
Prior to troubleshooting systems and components
on this lift truck, ensure the battery is the correct
voltage and is fully charged. Make sure the battery
connector contacts are clean of corrosions and the
battery polarity within the connector is correct. In-
spect to ensure all fuses are correct and have not
failed. Ensure the key switch is in the ON position
when making voltage checks or checking the opera-
tor of a component.
Many faults noted by lift truck systems are the re-
sult of loose wiring connections and/or broken or
shorted wiring within the lift truck. Begin the trou-
bleshooting process by carefully inspecting the wir-
ing involving the device or devices noted by the on-
board diagnostics system.
STATUS CODES
Make sure the parameter values are correct for
your lift truck to ensure the trouble is not just an
incorrect setting. See function settings to set the
correct parameter values.
The status codes are numbers for malfunction or
lift truck operation that are not correct and that
the motor controller can sense. The display will in-
dicate this code number on the LCD screen.
2200 SRM 1466 Troubleshooting
13