I-CAN 3810T User manual

INTERACTIVE USER GUIDE
GETTING STARTED
INTERACTIVE USER GUIDE

INTERACTIVE USER GUIDE
HOME
SAFETY FIRST 3
INTRODUCTION 4
- About Your Receiver 4
(Set Top Box)
- What is HDTV? 4
YOUR RECEIVER 5
- Front Panel 5
- Back Panel 5
- Connectivity Diagrams 6
• TV Connections 7
• Surround Sound 7
• Smart Card 7
REMOTE CONTROL 8
HOW TO SET UP YOUR RECEIVER 9
- Changing Resolution 9
- First Time Installation 9
• Select On-screen Language 9
• Antenna Power 9
• Select TV Screen Format 9
• Channel Numbering Method 9
• Channel Search 10
TV SETTINGS 10
- TV Screen Format 10
- Display Format 10
- Language Options 10
- Banner Duration 10
- Screen Saver 10
BASIC FUNCTIONALITY 11
- What is Channel Banner? 11
• Extended Information 11
(on programs)
• Channel Banner Icons 12
- More Information 12
- How to Change Channels 12
- How to Change Program Options 12
- Channel Lists 13
•
How to Create a new Channel List 13
• How to Change Channel List 13
PARENTAL CONTROL 14
- How to Lock a Program/Channel 14
• Parental Level 14
• Channel Level 14
• How to change your PIN code 14
PAUSE TV 15
- Choosing USB Memory Sticks 15
- Formatting the USB Memory Stick 16
INTERACTIVE APPLICATIONS 17
AND INTERNET SET UP
- Interactive Applications 17
- Internet Set Up 17
OTHER FUNCTIONS 18
- Software Upgrade 18
- Factory Reset 18
BEFORE REQUESTING SERVICE 18
TROUBLESHOOTING 19
- General Issues 19
- Installation Issues 19
- Audio and Video Issues 20
2
CONTENTS
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SAFETY FIRST
This receiver has an external power supply in the range of 100 to
240V AC, 50/60 Hz. Ensure you plug the power input lead into a
standard AC wall outlet, and not any DC power source. Remember
that contact with the AC power supply can be lethal.
Ensure that all cables, including the power input lead, are inserted
properly into the receiver before connecting it to the AC power
supply. Similarly always unplug the receiver from the power
supply first, before disconnecting cables from the receiver or
reconnecting them.
Never attempt to repair or reconstruct the receiver yourself. You
can get a serious electric shock if you attempt to open the casing.
Be extremely careful if this receiver gets wet for any reason.
Immediately unplug it from the mains supply.
MAINTENANCE
From time to time you may wish to clean your receiver. Firstly
disconnect the receiver from the power supply and then use a
soft, dry cloth. For very dirty surfaces, dip the soft cloth in a weak
soap-and-water solution and wring well. Then dry off with a soft,
dry cloth.
Never use alcohol, paint thinner, or any chemically treated cloth,
to clean your receiver. Such chemicals may damage its finish.
DO
•If any object falls into the casing, unplug the receiver and have
it checked by a qualified technician.
•Allow adequate air circulation around the unit to prevent
internal heat build-up. Do not place the unit next to a radiator
or any heat source, and make sure that the air vents are
left clear.
DO NOT
•Do not expose the receiver to extreme temperatures, direct
sunlight, or high humidity.
•Do not place any objects on top of the receiver since that could
restrict air circulation.
•Do not place the receiver on fabric furnishings, carpets or other
flammable materials.
Removing the cover of the receiver may lead
to a severe and potentially fatal electric shock
This digital receiver has been manufactured to meet international
safety standards. However, safety precautions must be followed to
ensure the safe and reliable operation of the device. Please take note
of the following guidelines to avoid the risk of an electric shock.
Thank you for purchasing an i-CAN 3810T
High Definition TV receiver!

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INTRODUCTION
ABOUT YOUR HIGH DEFINITION RECEIVER
Your receiver allows you to watch programs filmed at High
Definition with much greater picture and sound quality than ever
before. In addition you can do everything you would expect with
a state of the art TV receiver, including the following:
•Watch free-to-air and pay TV channels including scrambled
programs.
•‘Pause TV’ to stop and start programs on demand for watching
at your convenience.
•Full parental control to prevent your children watching
undesirable programs.
•Access to interactive applications such as home shopping, games,
and e-voting (if provided by your TV operator).
•Find your favourite channels quickly on your personal lists.
WHAT IS HDTV?
HDTV (High Definition Television) is a new digital broadcasting
standard bringing you much higher quality video and audio
compared with the previous SDTV (Standard Definition Television)
technology.
You will need a TV capable of displaying HD pictures at full
quality to enjoy HD programs. Such TVs are labelled ‘HD Ready’
or ‘Full HD.’ Check in your TV manual if unsure whether it is
‘HD ready.’
There are several reasons why HDTV provides a superior TV
viewing experience:
1. Higher resolution pictures give smarter images
The picture on your TV screen is made up of dots known as pixels,
and more of them give sharper pictures and display movement
more realistically. The number of such dots on the screen, given
as the number of lines, is a measure of the quality, known as
resolution, and the higher the better. Standard definition pictures
have 576 lines per screen, while HD TVs can display either 720 or
1080 depending on the model.
2. Panoramic picture
HDTV programs look more like films at the cinema, made with a
wider aspect more like the human eye sees the world. The viewer
has the perception of being closer to or more involved in the
action, just like at the cinema.
3. Surround Sound
Many HD programs are broadcast with surround sound, which
combined with the panoramic picture creates a cinema-like
experience, with much higher audio quality than most standard
definition TVs.
4. HDMI Connector
The HDMI connector provided with your receiver transmits the
HDTV pictures and sound to your TV set with total fidelity and at
the best possible resolution. You must check though that your TV
set supports High Definition Content Protection (HDCP), which is
needed for the HDMI connector to work. If the HDMI cable cannot
be used, your receiver can be connected to the TV set with a
conventional SCART cable.

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DISPLAYS
SMARTCARD
READER
MAIL
ERROR
USB
ONLINE
A
B
C
D
FRONT PANEL
Switches your receiver between standby and operating mode.
Displays or leaves the Menu screen.
Changes the video resolution.
In viewing mode, tunes to the next/previous channel.
In the Menu, highlights items or changes settings.
In the Menu, selects items or confirms choices.
Displays channel number, time, resolution,
and also names the actions currently taking place.
Lights up green when the receiver is in operation mode.
Lights up red when the receiver is in standby.
Blinks when a signal arrives from the remote control.
A message has been received from a broadcaster.
An error has occurred.
For future use.
Ethernet connection is active.
A slot for a Smart Card.
BACK PANEL
AAntenna In.
BAntenna Out - RF signal (loop-through).
CS/PDIF Output.
DUSB Port (2.0).
ERJ-45 Input.
FHDMI™ Output.
G2xRCA (audio stereo).
HSCART Output.
IDC Input from external power supply.
YOUR RECEIVER
A B
C D
A B C D E F G H I

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YOUR RECEIVER
CONNECTIVITY DIAGRAM
Antenna Socket
Power Socket
USB Memory Stick

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YOUR RECEIVER
TV CONNECTIONS
There are two options for connecting your HDTV receiver to the
TV set:
•The HDMI cable delivers the highest quality picture and audio,
without any loss of signal information, and with automatic
detection of the best resolution your TV set can display. But
this requires support for the High Bandwidth Digital Content
Protection (HDCP) standard from your TV set.
•If the HDMI set cannot be used, connect your TV set and receiver
with the standard SCART cable provided.
SURROUND SOUND
You can connect a home cinema system to your receiver with
an S/PDIF digital audio cable for complete surround sound (not
provided with this product).
SMARTCARD
You need a SmartCard to watch scrambled channels with many
PayTV services. Insert the card gently into the slot as shown.
The chip should face downwards, and the card’s arrow symbol
should point inwards.
The card is fragile, so please take care of it as follows:
•Do not bend or twist the card.
•Do not expose the card to heat or sunlight.
•After inserting it, only remove the card when
absolutely necessary.
•If the card needs cleaning, use a soft, dry tissue.

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REMOTE CONTROL
Displays Program Guide.
Switches between: Channel
Banner and Channel Banner
with Extended Information.
In the Menu screens, displays
help texts.
In the Channel Banner,
they scroll channel information
up/down while the receiver
remains tuned to the current
channel. In the Menu,
highlight items.
In the Channel Banner, they
switch between the current
program information and the
next program information. In
the Menu, changes settings.
In ‘Pause TV’ LEFT rewinds the
recorded content, while RIGHT
fast-forwards it.
Selects the currently
highlighted item or confirms
choices. In ‘Pause TV’ mode
(where you may be watching a
program some time after it was
transmitted) you may press this
button to catch up with the live
broadcast.
In viewing mode, alternates
between the current and
previous program. In the
Menu, returns to the previous
screen. In ‘Pause TV’ mode
(where you may be watching
a program some time after it
was transmitted), you may press
this button to switch ‘Pause
TV’ off and catch up with live
broadcast.
Returns to normal viewing.
Used in external applications.
Displays window with
interactive applications.
Displays teletext if available.
Switches between TV and
Radio mode.
Changes the video resolution.
Button Action
Switches your receiver between
standby and operating modes.
Number buttons allow you to
select channels or input a PIN
code. The default PIN code
is 1234.
Mutes the sound.
Displays the Program Options
menu.
Displays the Menu screen.
Increases/decreases audio
volume.
In viewing mode, or in the
Channel Banner, tunes to the
next/previous channel. In the
Channel List, they scroll up or
down the list page.
Displays the Channel List.
Select the list by pressing
During normal viewing switches
to ‘Pause TV’ mode where you
can delay a program when you
want and catch up later. Press
again in ‘Pause TV’ mode to
stop the program. Press once
more to resume watching from
the paused position.
Button Action Button Action

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HOW TO SET UP YOUR RECEIVER
The LED indicator on the front panel will light up to confirm
you have connected your receiver correctly to the TV set and
plugged into the mains. The Welcome Screen should then appear
on your TV screen after a few seconds. Wait until this Welcome
Screen disappears and is replaced by the Select On-Screen
Language screen. If however the Welcome Screen does not appear
in the first place, this may indicate that the receiver’s resolution
should be changed.
CHANGING RESOLUTION
If necessary change the resolution by pressing twice the button
on the remote control or on the front panel. Press the button once
to show the current resolution mode on both the receiver’s display
and on the TV screen. Press this button again to change the mode
- the name of the new mode will blink for a few seconds while this
is happening.
FIRST TIME INSTALLATION
Select On-screen Language
The Select On-screen Language screen allows you to set the
language you want to display on-screen information.
Press or to highlight the on-screen language and press
to make your selection.
Please note that you can also change the on-screen language in the Language
Options screen (Select Your Preferences from the Main Menu).
Antenna Power
This switch is for use if you have an active, or powered, antenna to
amplify the signal, and if this antenna uses the receiver’s 5V power
supply. You then set the Antenna Power to On, but then you must
not connect the antenna to the mains.
Please note that you can also change antenna power settings in the
‘Systems Settings’ menu, choosing Installation, and then System Settings.
Select TV Screen Format
This window allows you to adjust the shape of your TV display.
Channel Numbering Method
You can arrange your channels in two ways.
•If you choose Broadcaster Preferences, the channels will be
numbered as the broadcaster set them.
•If you choose Regular Numbering, the channels will be numbered
in the order they are found during the channel search process.
Changing to DVI mode
Your receiver supports two standards for transmitting high
definition signals to your TV, HDMI (High Definition Multimedia
Interface), and DVI (Digital Visual Interface). HD ready TVs usually
support HDMI, but you can toggle between the two modes using
the button. So to change your receiver from HDMI mode
to DVI mode press and hold the button until you see ‘DVI’
displayed on the front panel. Similarly press and hold the
button to change from DVI to HDMI.
SETTING UP

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TV SETTINGS
Channel Search
When your receiver has finished the Channel Search process, it will
inform you how many channels have been found. You can then
press to select the first TV channel.
Please note that your receiver will automatically select any action you have
highlighted after 10 seconds if you have not chosen the item yourself in that time.
TV SETTINGS
TV SCREEN FORMAT
You can use the receiver’s TV Screen Format option to adjust to the
format of your TV.
DISPLAY FORMAT
If your TV display format conflicts with the format of the program
currently broadcast, you can change the way your receiver
transforms the picture to make it fit better. You can choose
between Full Screen, Letter-Box and Pan-Scan.
LANGUAGE OPTIONS
The Language Options screen (go to Menu then Your Preferences
then Language Options) allows you to select options for your
chosen languages.
•On-screen Language - specifies the language in which all the
menus and screens are displayed.
•Primary Audio - specifies your first choice language for your
audio soundtracks.
•Secondary Audio - specifies your second choice language for your
audio soundtracks (when the Primary Audio is NOT available).
•Subtitles - specifies whether subtitles are displayed (if available).
•Primary Subtitles - specifies your first choice language for
your subtitles.
•Secondary Subtitles - specifies the second choice of language you
would like to use for your subtitles (when the Primary Subtitles
are NOT available).
BANNER DURATION
The Banner Duration option allows you to set how long basic
channel information is displayed after changing channel. To avoid
displaying the channel information at all, set the Banner Duration
to Disabled.
SCREEN SAVER
Use of this option can maintain the quality of modern Plasma TVs
for longer. Plasma screens can suffer over time from increasing
‘screen burn in’, which is the permanent retention of images on
the screen after prolonged display, leading to deterioration in
picture quality. To prevent this effect, you can restrict the time any
image is left on the screen by setting the Screen Saver option. This
has the effect of turning the TV screen dark after the time set in
the Screen Saver has past.