I-GO ERO User manual
ERÖ
USER MANUAL
www.iGOelectric.com/buildmyero
PLEASE READ THIS MANUAL BEFORE OPERATING
AND WATCH
THE FULL ASSEMBLY
INSTRUCTIONAL VIDEO AT:
2www.iGOelectric.com
ATTENTION! Your ebike may differ from
the illustrations in this manual.
Note:
iGO Electric reserves the right to make changes without
notice to design(s) and / prices listed in this manual.
This manual has be compiled with great care. iGO can not be
held responsible for any inaccuracies whatsoever.
iGO highly recommends having the ebike assembled
and adjusted by a professional bicycle technician.
IF YOU HAVE ANY ISSUES WITH YOUR BIKE PLEASE
DO NOT RETURN TO PLACE OF PURCHASE
PLEASE CALL
iGO Customer Service / Technical Support Toll-Free Number
1 866 996 6686
Mon - Fri 9:00 am - 5:00 pm EST
FRAME NUMBER / VIN NUMBER
The frame number is located on the
left side of the frame, down below the
bottom bracket, under the barcode.
You will need the frame number of
the ebike in order to register your
ebike for warranty purposes.
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CONGRATULATIONS !
You are the proud owner of an iGO electric ebike.
We have taken great steps to create an incredible product
and hope you enjoy riding it as much as we did creating it.
With the help of our electric bike your riding experiences
will be extremely pleasurable and memorable and
hope you will explore many new surroundings.
The ebike is equipped with electronic pedal assistance
which guarantees a Completely new way of cycling.
Whether you use the ebike for commuting, shopping or just a leisurely
ride, you will do so comfortably and condently on your new iGO.
Chances are that you have not previously owned an electric
bike with pedal assistance. For that reason iGO has compiled
a comprehensive user guide for you. iGO encourages you
to read through it carefully before riding your new ebike
to obtain a full understanding of your bikes features.
For more information, please visit our website at www.igoelectric.com.
We wish you many happy rides with your new ebike.
Sincerely,
T: 1 866 996 6686
ADDRESS: 1340, 55th Ave.
LACHINE, QC
CANADA
H3T 3J8
4www.iGOelectric.com
TABLE OF CONTENTS
DISPLAY & FUNCTIONS
BUTTONS
INFORMATION ON THE SCREEN
CONTROLS
SETTINGS MENU
ERROR CODES
PEDAL ASSISTANCE
WHAT IS PEDAL ASSISTANCE?
TURNING PEDAL ASSISTANCE ON/OFF
DERAILLEUR FUNCTIONS
MORE INFORMATION ON PEDAL ASSISTANCE
BATTERY & CHARGING
BATTERY RANGE
DISCONNECTING AND REMOVING THE BATTERY
CHARGING THE BATTERY
USING THE BATTERY AS A POWER SOURCE
WHAT YOU SHOULD KNOW ABOUT YOUR BATTERY
HOW TO STORE YOUR BATTERY DURING NON USE
ADJUSTING YOUR EBIKE
FRONT LED LIGHT INSTALLATION
INSTALLING YOUR STEM
ADJUSTING STEM ANGLE & HANDLEBAR POSITION
ADJUSTING YOUR SEAT HEIGHT
ADJUSTING YOUR SADDLE POSITION
GEARS
TIRE PRESSURE
6
6
7
8
10
11
12
12
12
12
13
14
14
15
16
16
18
19
20
20
20
21
22
22
23
23
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BRAKE MAINTENANCE FOR TEKTRO AURIGA HYDRAULIC DISC BRAKE
ALIGNMENT OF THE CALIPER
CHANGING BRAKE PADS TEKTRO PART # E10.11
MAINTENANCE
SERVICING
GENERAL MAINTENANCE
CLEANING
PARTS
PARTS LIST
WARRANTY INFORMATION
WARRANTY
WARRANTY LIMITATIONS
WARRANTY TERMS
WARRANTY CARD
24
24
25
26
26
26
27
28
28
30
30
30
31
33
PLEASE READ IMPORTANT BATTERY STORAGE
INFORMATION ON PAGE 19
IMPROPER STORAGE OF YOUR BATTERY COULD RESULT
IN TOTAL BATTERY FAILURE
SET
SET
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DISPLAY & FUNCTIONS
The battery must be in the ebike for the display to function.
Make sure that the battery is locked into the battery rack.
It is not necessary to keep the key in the lock while riding
Turn the power on by pressing the ‘ON/OFF’ Button for 2 seconds.
BUTTONS
‘ON/OFF’ : Powers ebike ON/OFF, Turns on lights when held
‘PLUS’ : Pedal assist level up, Walk assist when held
‘MINUS’ : Pedal assist level down
‘SET’ : Scroll through display options, Settings Menu when held
Electric system display and control unit
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DISPLAY & FUNCTIONS
INFORMATION ON THE SCREEN
SPEED
(km/h or mph)
ASSISTANCE LEVEL
(0 - 8) Mode 0 = No assistance
BATTERY INDICATOR
5 Bars = Full Battery
ENERGY CONSUMPTION INDICATOR
Full bars = High battery consumption = Less range
ODOMETER
Total distance traveled
TRIP ODOMETER
Distance traveled since last reset
TIMER
Time since ebike was last turned on
LIGHT INDICATOR
Appears when lighting system is turned on
FAILURE
See page. 9 for error code descriptions
VOLTAGE
Indicates the level of current from the battery
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DISPLAY & FUNCTIONS
CONTROLS
Turning the ebike ON/OFF
Press and hold the 'ON/OFF' Button for 2 seconds to turn the electric system
on or off. The control panel can only be used when the battery is connected
to the ebike and key switched to the 'on' position. If the system is not used
for a duration of 5 minutes, it will shut itself off to conserve battery.
Selecting the display options
Press the ‘SET’ button to switch between the different trip functions
of the display. (Odometer, Trip distance, Timer, etc.)
Adjusting the pedal assistance levels
Use the ‘PLUS’ and ‘MINUS’ buttons to select the different levels
of pedal assistance. (0 - 8)
Power level 8 gives the strongest assistance from the motor.
In power level 0 the motor does not provide any pedal assistance or
throttle but you will still be able to use the functions of the display.
NOTE: The battery will run out of power quicker when
using a higher level of pedal assistance.
Throttle
Your bike is equipped with an on demand throttle on the left grip.
The throttle can only be used within pedal assist levels 1 though 8.
Level 0 is for conventional non electric riding.
Regardless of the power assist level you select the throttle
is capable of taking you to top speed.
You can use the throttle along with the pedal assist or on its own.
YOU MUST ALWAYS WEAR AN APPROVED BICYCLE HELMET
WHEN RIDING AN ELECTRIC BIKE.
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DISPLAY & FUNCTIONS
CONTROLS (Cont’d)
Lighting
With the ebike’s power on , tap the ‘ON/OFF’ button once to turn on the lighting system.
This will turn on the backlight for the display, as well as the front and rear lights.
Tapping the power button once again will turn the lighting system off.
NOTE: The lighting system is powered through the ebikes lithium battery pack
USB Connection
The USB Connection on the display is currently non functional
and is reserved for future development.
ATTENTION! DO NOT TEXT WHILE RIDING.
Control unit and throttle located on left handlebar
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DISPLAY & FUNCTIONS
SETTINGS MENU
By holding the ‘SET’ button for 3 seconds you will enter the Settings Menu.
The Settings Menu will allow you to change certain features of your ebike.
Once in the Settings menu the word ‘SET’ will begin to ash, pressing the ‘SET’
button will allow you to switch between the different settings. The ‘PLUS’ and
‘MINUS’ buttons will allow you to change the values of those settings.
Holding the ‘SET’ button again for 2 seconds will conrm the settings
to exit the Settings Menu.
Set 1: Reseting the Trip Odometer
Tap the ‘ MINUS’ button once to reset the Trip Odometer to ‘0’
Set 2: No Function
Set 3: Setting the Tire-Size
Having the correct tire-size set into the system is very important. It will
ensure that the data being displayed on the screen is accurate.
On the side of every tire you can nd the tire-size.
Default Tire-Size of your ebike:
28 inch - 40-622 - Circumference: 2205 mm
Set 4: Choosing km/h or mph
Depending on your location, you will want to have the information
on the screen displayed in the proper unit.
Pressing the ‘PLUS’ or ‘MINUS’ buttons while in this mode will allow you to
switch between having the information displayed in kilometers or miles.
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DISPLAY & FUNCTIONS
ERROR CODES
It is possible for a system error to occur.
When this happens, the display will show an error-code which will allow you or your
dealer to easily and properly diagnose an error in the electrical system of your ebike.
Error 1: Problem with the 3-phase control from the electronic controller
Error 2: Problem with the throttle connection
Error 3: Motor 3-phase wire is loose or defective
Error 4: Motor Hall Sensor signal malfunction (malfunction in motor or cable)
Error 5: Malfunction in brake sensor (signal)
Error 6: Battery voltage is too low
Error 7: Motor is stalled
Error 8: Malfunction in the electronic controller (signal)
Error 9: Malfunction in the display (signal)
If error persists contact iGO Technical Support
iGO TECHNICAL SUPPORT (phone lines open Mon-Fri 9:00 am - 5:00 pm EST)
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PEDAL ASSISTANCE
WHAT IS PEDAL ASSISTANCE?
The bike is equipped with 8 levels of electronic pedal assistance.
As you pedal, the motor will assist you and enhance your pedaling effort. This will allow
you to pedal much further and faster but use much less energy and effort. It is also a
great feature when climbing a hill, as the motor will help to make any climb easy.
TURNING PEDAL ASSISTANCE ON AND OFF
When you turn on the power to the display, the pedal assistance will
automatically be set to level 0. By using the ‘PLUS’ and ‘MINUS’ buttons, you
can increase or decrease the level of assistance. You can turn off the assistance
completely by pressing the ‘MINUS’ button until the level of assistance is
at level “0”. This will allow you to use the lights and functions of the display,
but ride the bicycle without any pedal assistance from the motor.
Pedal assist levels 1-5 are meant to be used more on at roads or paths, the higher
levels (5-8) are more powerful and meant for hills, slopes, or heavy circumstances.
If you prefer to ride slowly, it would be more comfortable for you to ride in a lower
power level. If you prefer to ride faster, then you should increase the power level.
DERAILLEUR FUNCTIONS
Your bike is equipped with a Shimano Acera 9 speed derailleur.
Please choose the proper gear to match the riding terrain.
The use of a proper gear along with pedal assisted or conventional
power will enhance your riding experience
We recommend checking your derailleurs functions at least once a month.
If you are not capable of adjusting the derailleur your local bike store can help.
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PEDAL ASSISTANCE
ATTENTION! Remember that acceleration will be much quicker
with pedal assistance.
ATTENTION! Make sure to turn off the power when walking
next to, mounting, or dismounting the bike.
ATTENTION! Hold both brakes when stationary.
SAFETY PRECAUTIONS WHILE USING THE
PEDAL ASSIST & ON DEMAND THROTTLE
• Since the motor is assisting you, you will easily reach higher speeds
than you might be used to. We recommend that you ride the bike in
a minimal trafc area at rst to become more comfortable with it.
• The operation of the pedal assistance depends on the speed
at which the pedals are rotated and your cycling speed.
• The electric motor speed is limited to a speed of 32 Km/h (20 mph).
This means that as you reach this speed electrical assistance
stops and returns when speed returns to 32km/h ( 20 mph )
• The level of pedal assistance will affect the battery range.
Battery range is dependent on many factors which are
measured under average conditions. It is dependent on, but
not limited to, rider weight, speed, elevation, tire pressure,
wind, start-stop frequency, and outside temperature.
YOU MUST ALWAYS WEAR AN APPROVED BICYCLE HELMET
WHEN RIDING AN ELECTRIC BIKE.
8
1
2
3
4
5
6
7
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BATTERY & CHARGING
BATTERY RANGE
How far can I travel on my electric bike?
The total distance you can travel on your electric bike is not an easy amount to
specify. The range depends on many different factors including, but not limited to:
• Total Weight (weight of the bike + rider + cargo)
• Resistance (wind, tire pressure, speed, road conditions and altitude)
• Outside Temperature
• The level of pedal assistance and throttle usage
• The condition of the battery
(battery capacity decreases as the battery ages)
Battery Capacity
Batteries are often compared based on capacity - Amp hours (Ah).
However, a comparison based on capacity alone does not properly depict a battery since
the performance of a battery pack is also based on battery voltage (V). The best way to
compare battery performance is by looking at the amount of energy that can be used in
watt-hours (Wh). Wh take into account both the capacity of the battery, as well as the
average voltage during discharge. Simply put, the higher the V/Ah, the higher Wh range!
Wh calculation ex: 48 V x 14.5 Ah = 696 Wh
PEDAL ASSISTANCE LEVEL
RANGE
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BATTERY & CHARGING
ATTENTION! Remove the key after installing the battery to
prevent any form of loss or theft to the key or the battery.
DISCONNECTING & REMOVING THE BATTERY
On the top-left side of your
battery is the battery lock.
This lets you lock/unlock the
battery pack of the bike.
To Lock:
Insert the bottom of the battery into its receptacle on an angle as shown
while pushing the top of the battery into the lock. (Turn key to unlock
position to facilitate the entry of the battery into the receptacle)
To Unlock:
Insert the key into the lock and turn 1/4 turn clockwise. Use the side handle on
the left top side of the battery to help pull it out of the battery receptacle.
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BATTERY & CHARGING
USING THE BATTERY AS A POWER SOURCE
The battery pack comes equipped with its own USB connection.
This allows it to be used as an external power source which
can be used to charge a smartphone, laptop, or other
device that can be charged through a USB connection.
Locate your USB port - gure 16.3
To use the USB connection, just lift the
rubber cap with the USB sign on it.
CHARGING THE BATTERY
The battery can be charged both on and off of the bike.
Please identify your charging port (gure 16.1).
First plug the chargers male plug into the battery,
then plug the chargers 110 volt plug into your wall
outlet. (Do not use an extension for 110 volt.)
The indicator on the charger will light green for a few seconds
and if a charge is necessary, the LED will turn red. The battery
is fully charged when the battery indicator LED becomes green.
Unplug the charger from the wall rst,
and then from the battery.
If the battery is not mounted to the bike you can always
check the battery level as seen in gure 16.2.
Fig. 16.1
Fig. 16.2
Fig. 16.3
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BATTERY & CHARGING
ATTENTION! Unplug the charger when the battery
is fully charged, or when charger is not in use.
ATTENTION! Make sure to only charge the
battery in a dry, well ventilated area.
ATTENTION! The battery will sustain permanent damage if not
used for a long period of time (ex: Winter storage). SEE PAGE 19
Make sure to charge the battery once a month during this time.
ATTENTION! When the battery is completely depleted you
must charge it immediately. If the cells are left depleted for a
long period of time, they may become irreparably damaged.
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BATTERY & CHARGING
WHAT YOU SHOULD KNOW ABOUT YOUR BATTERY
• DO NOT connect the positive terminal of the
battery to the negative terminal.
• The battery is sealed and therefore is rain resistant,
however, DO NOT expose your battery to water.
• The battery should be recycled properly at the end of its life.
• The performance of the battery will decrease at low temperatures.*
• Under ideal conditions, the battery pack can be recharged
approximately 750 times. The performance will slowly
decrease over time and eventually will need to be replaced.
• DO NOT expose your battery to high temperatures.
(>50°C), such as direct sunlight)
• Problems: remove the battery from the bike and consult your dealer.
• For long term storage see storage info page 19.
• Use ONLY the supplied charger.
* The action mentioned is optimal at temperatures of approx. +/- 25°C. The guideline
is that the capacity will decrease by 1% at every 1°C of temperature drop.
ATTENTION! Please recycle your battery to an
authorized recycling company in your area.
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IMPORTANT BATTERY STORAGE INFORMATION
When not using your bike for periods exceeding
one month please charge as follows:
1. Before storage make sure that the battery is not charged
more than 50% so that it will except a periodic charge.
(You cannot periodically charge a fully charged battery)
2. Once every month you must attach the supplied battery
charger and charge for a period of no more than 15 minutes.
3. Continue this procedure once a month until more frequent riding.
This process will make sure that your battery does not stay
at a specic rate of charge for long periods of time.
BATTERY & CHARGING
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ADJUSTING YOUR ERGOFIT EBIKE
INSTALLING YOUR STEM
Before inserting stem onto fork tube please loosen 2 side
screws using a 4mm allen key gure 20.2
Slide the stem lock on the left side down to unlock and lift lever. Figure 21.4, 21.5
Push stem down to its lowest position and insert the 5mm allen
key into stem as show in gure 20.3 and tighten.
Push down onto the lever to its original down position untill it locks back into place.
Check to make sure that handlebars are centered to front wheel
and tighten 2 stem side screws using 4mm allen key.
Fig. 20.3Fig. 20.2
Fig. 20.1
FRONT LED LIGHT INSTALLATION
Identify the light bracket
mounting bolt and nut.
Assemble as seen in gure 20.1
using a 4mm allen key.
Make sure that the light bracket is in
same position before attaching to light.
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