I-GO eXtreme User manual
eXtreme
USER MANUAL
IF YOU HAVE ANY ISSUES WITH YOUR BIKE PLEASE
DO NOT RETURN TO PLACE OF PURCHASE
PLEASE CALL
iGO Customer Service / Technical Support Toll-Free Number
1 866 996 6686
Mon - Fri 9:00 am - 5:00 pm EST
www.iGOelectric.com/buildmyextreme
PLEASE READ THIS MANUAL BEFORE OPERATING
AND WATCH THE FULL ASSEMBLY
INSTRUCTIONAL VIDEO AT:
2www.iGOelectric.com
ATTENTION! Your ebike may differ from
the illustrations in this manual.
Note:
iGO Electric reserves the right to make changes without
notice to design(s) and / prices listed in this manual.
This manual has be compiled with great care. iGO can not be
held responsible for any inaccuracies whatsoever.
iGO highly recommends having the ebike assembled
and adjusted by a professional bicycle technician.
FRAME NUMBER / VIN NUMBER
The frame number is located at the bottom
of the headtube (above the front wheel).
You will need the frame number of the ebike in order
to register your ebike for warranty purposes.
www.iGOelectric.com/buildmyextreme
PLEASE READ THIS MANUAL BEFORE OPERATING
AND WATCH
THE FULL ASSEMBLY
INSTRUCTIONAL VIDEO AT:
3www.iGOelectric.com
CONGRATULATIONS !
You are the proud owner of an iGO electric ebike.
We have taken great steps to create an incredible product
and hope you enjoy riding it as much as we did creating it.
With the help of our electric bike your riding experiences
will be extremely pleasurable and memorable and
hope you will explore many new surroundings.
The ebike is equipped with electronic pedal assistance
which guarantees a Completely new way of cycling.
Whether you use the ebike for commuting, shopping or just a leisurely
ride, you will do so comfortably and condently on your new iGO.
Chances are that you have not previously owned an electric
bike with pedal assistance. For that reason iGO has compiled
a comprehensive user guide for you. iGO encourages you
to read through it carefully before riding your new ebike
to obtain a full understanding of your bikes features.
For more information, please visit our website at www.igoelectric.com.
We wish you many happy rides with your new ebike.
Sincerely,
T: 1 866 996 6686
ADDRESS: 1340, 55th Ave.
LACHINE, QC
CANADA
H3T 3J8
4www.iGOelectric.com
TABLE OF CONTENTS
DISPLAY & FUNCTIONS
BUTTONS
INFORMATION ON THE SCREEN
CONTROLS
SETTINGS MENU
ERROR CODES
PEDAL ASSISTANCE
WHAT IS PEDAL ASSISTANCE?
TURNING PEDAL ASSISTANCE ON/OFF
DERAILLEUR FUNCTIONS
MORE INFORMATION ON PEDAL ASSISTANCE
BATTERY & CHARGING
BATTERY RANGE
DISCONNECTING AND REMOVING THE BATTERY
CHARGING THE BATTERY
USING THE BATTERY AS A POWER SOURCE
WHAT YOU SHOULD KNOW ABOUT YOUR BATTERY
HOW TO STORE YOUR BATTERY DURING NON USE
ADJUSTING YOUR ELECTRIC FAT BIKE
INSTALLING & ADJUSTING YOUR HANDLEBARS
ADJUSTING YOUR SADDLE POSITION
ADJUSTING YOUR SEAT HEIGHT
INSTALLING FRONT LIGHT & FENDER
ALIGNING THE BRAKES
ADJUSTING THE BRAKES
GEARS
TIRE PRESSURE
6
6
7
8
10
11
12
12
12
12
13
14
14
15
16
16
17
18
19
19
20
20
21
22
22
23
23
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MAINTENANCE
SERVICING
GENERAL MAINTENANCE
CLEANING
PARTS
PARTS LIST
WARRANTY INFORMATION
WARRANTY
WARRANTY LIMITATIONS
WARRANTY TERMS
WARRANTY CARD
24
24
24
25
26
26
28
28
28
29
31
PLEASE READ IMPORTANT BATTERY STORAGE
INFORMATION ON PAGE 18
IMPROPER STORAGE OF YOUR BATTERY COULD RESULT
IN TOTAL BATTERY FAILURE
+
M
M
+
–
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DISPLAY & FUNCTIONS
The battery must be in the ebike for the display to function.
Make sure that the battery is locked into the battery rack.
It is not necessary to keep the key in the lock while riding
Turn the power on by pressing the ‘MODE’ Button for 2 seconds.
BUTTONS
‘MODE’ : Powers ebike ON/OFF, Toggles through display modes
‘PLUS’ : Pedal assist level up, Turns on lights when held for 2 seconds
‘MINUS’ : Pedal assist level down, Walk assist when held
Electric system display and control unit
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DISPLAY & FUNCTIONS
INFORMATION ON THE SCREEN
SPEED
(km/h or mph)
ASSISTANCE LEVEL
(0 - 5) Mode 0 = No assistance
BATTERY INDICATOR
5 Bars = Full Battery
ODOMETER
Total distance traveled
TRIP ODOMETER
Distance traveled since last reset
TIMER
Time since ebike was last turned on
LIGHT INDICATOR
Appears when lighting system is turned on
FAILURE
See page. 11 for error code descriptions
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DISPLAY & FUNCTIONS
CONTROLS
Turning the ebike ON/OFF
Press and hold the 'MODE' Button for 2 seconds to turn the electric system
on or off. The control panel can only be used when the battery is connected
to the ebike and key switched to the 'on' position. If the system is not used
for a duration of 10 minutes, it will shut itself off to conserve battery.
Selecting the display mode
Press the ‘MODE’ button to cycle through the different modes of the display.
Speed/Trip Distance/Trip Time/Max. Speed/Average Speed/Motor Power
Adjusting the pedal assistance levels
Use the ‘PLUS’ and ‘MINUS’ buttons to select the different levels
of pedal assistance. (0 - 5)
Power level 5 gives the strongest assistance from the motor.
In power level 0 the motor does not provide any pedal assistance or throttle
but you will still be able to use thelights and functions of the display.
NOTE: The battery will run out of power quicker when
using a higher level of pedal assistance.
Throttle
Your bike is equipped with an on demand throttle on the left grip.
The throttle can only be used within pedal assist levels 1 though 5.
Level 0 is for conventional non electric riding.
Regardless of the power assist level you select the throttle
is capable of taking you to top speed.
You can use the throttle along with the pedal assist or on its own.
YOU MUST ALWAYS WEAR AN APPROVED BICYCLE HELMET
WHEN RIDING AN ELECTRIC BIKE.
9www.iGOelectric.com
DISPLAY & FUNCTIONS
CONTROLS (Cont’d)
Lighting
With the ebike’s power on , hold the ‘PLUS’ button for 2 seconds to turn on the lighting
system. This will turn on the backlight for the display, as well as the front and rear
lights. Holding the ‘PLUS’ button for 2 seconds again will turn the lighting system off.
NOTE: The lighting system is powered through the ebikes lithium battery pack
Walk Assist
Hold down the ‘MINUS’ button to initiate walk assist mode. The bike will
move at a steady pace of 6km/h until the ‘MINUS’ button is released.
ATTENTION! DO NOT TEXT WHILE RIDING.
Control unit and throttle located on left handlebar
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DISPLAY & FUNCTIONS
SETTINGS MENU
Hold down both the ‘PLUS’ & ‘MINUS‘ button for 2 seconds to enter the Settings Menu.
The Settings Menu will allow you to change certain features of your ebike.
Once in the Settings menu the word mode display will begin to ash, pressing the
‘Mode’ button will allow you to cycle through the different settings. The ‘PLUS’
and ‘MINUS’ buttons will allow you to change the values of those settings.
Holding the ‘MODE’ button again for 2 seconds will save the settings
and exit the Settings Menu.
Set 1: Reseting the Trip Odometer
The ashing ‘tC’ represents ‘trip distance clearance’. Use the ‘PLUS‘ & MINUS’ buttons to
toggle between ‘y’ to clear the current value and ‘n’ (the default option) to keep current
recorded distance. Press ‘MODE’ to save this setting and proceed to next setting option.
Set 2: Backlight Contrast Setting
The ashing ‘bL’ represents ‘backlight contrast settings’. Use the ‘PLUS‘ & MINUS’
buttons to toggle between values 1, 2, & 3 (1 dimmest light, 3 brightest light).
Press ‘MODE’ to save this setting and proceed to next setting option.
Set 3: Choosing km/h or mph
The ashing ‘U’ represents ‘units’. Depending on your location, you will want to
have the information on the screen displayed in the proper unit. the values are:
1 = mph
2 = km/h (default)
Pressing the ‘PLUS’ or ‘MINUS’ buttons while in this mode will allow you to switch
between values 1 and 2 to have the information displayed in kilometers or miles.
Press ‘MODE’ to save this setting and return to the rst option or
hold ‘MODE’ for 2 seconds to exit the settings menu.
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DISPLAY & FUNCTIONS
ERROR CODES
If an issue should occur with your iGO eXtreme ebike
an error code will apear on your display.
Please note the error code and call iGO Support at 1-866-996-6686.
Error 21: Controller
Error 22: Throttle
Error 23: Motor
Error 24: Hall Sensor
Error 25: Brake Sensor
If error persists contact iGO Technical Support
iGO TECHNICAL SUPPORT (phone lines open Mon-Fri 9:00 am - 5:00 pm EST)
12 www.iGOelectric.com
PEDAL ASSISTANCE
WHAT IS PEDAL ASSISTANCE?
The bike is equipped with 5 levels of electronic pedal assistance.
As you pedal, the motor will assist you and enhance your pedaling effort. This will allow
you to pedal much further and faster but use much less energy and effort. It is also a
great feature when climbing a hill, as the motor will help to make any climb easy.
TURNING PEDAL ASSISTANCE ON AND OFF
When you turn on the power to the display, the pedal assistance will automatically default
to level 0. By using the ‘PLUS’ and ‘MINUS’ buttons, you can increase or decrease the
level of assistance. You can turn off the assistance completely by pressing the ‘MINUS’
button until the level of assistance is at level “0”. This will allow you to use the lights and
functions of the display, but ride the bicycle without any pedal assistance from the motor.
Pedal assist levels 1-2 are meant to be used more on at roads or paths, the higher
levels (3-5) are more powerful and meant for hills, slopes, or heavy circumstances.
If you prefer to ride slowly, it would be more comfortable for you to ride in a lower
power level. If you prefer to ride faster, then you should increase the power level.
DERAILLEUR FUNCTIONS
Your bike is equipped with a Shimano Acera 7 speed derailleur.
Please choose the proper gear to match the riding terrain.
The use of a proper gear along with pedal assisted or conventional
power will enhance your riding experience
We recommend checking your derailleurs functions at least once a month.
If you are not capable of adjusting the derailleur your local bike store can help.
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PEDAL ASSISTANCE
ATTENTION! Remember that acceleration will be much quicker
with pedal assistance.
ATTENTION! Make sure to turn off the power when walking
next to, mounting, or dismounting the bike.
ATTENTION! Hold both brakes when stationary.
SAFETY PRECAUTIONS WHILE USING THE
PEDAL ASSIST & ON DEMAND THROTTLE
• Since the motor is assisting you, you will easily reach higher speeds
than you might be used to. We recommend that you ride the bike in
a minimal trafc area at rst to become more comfortable with it.
• The operation of the pedal assistance depends on the speed
at which the pedals are rotated and your cycling speed.
• The electric motor speed is limited to a speed of 32 Km/h (20 mph).
This means that as you reach this speed electrical assistance
stops and returns when speed returns to 32km/h ( 20 mph )
• The level of pedal assistance will affect the battery range.
Battery range is dependent on many factors which are
measured under average conditions. It is dependent on, but
not limited to, rider weight, speed, elevation, tire pressure,
wind, start-stop frequency, and outside temperature.
YOU MUST ALWAYS WEAR AN APPROVED BICYCLE HELMET
WHEN RIDING AN ELECTRIC BIKE.
1
2
3
4
5
6
7
8
9
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BATTERY & CHARGING
BATTERY RANGE
How far can I travel on my electric bike?
The total distance you can travel on your electric bike is not an easy amount to
specify. The range depends on many different factors including, but not limited to:
• Total Weight (weight of the bike + rider + cargo)
• Resistance (wind, tire pressure, speed, road conditions and altitude)
• Outside Temperature
• The level of pedal assistance and throttle usage
• The condition of the battery
(battery capacity decreases as the battery ages)
Battery Capacity
Batteries are often compared based on capacity - Amp hours (Ah).
However, a comparison based on capacity alone does not properly depict a battery since
the performance of a battery pack is also based on battery voltage (V). The best way to
compare battery performance is by looking at the amount of energy that can be used in
watt-hours (Wh). Wh take into account both the capacity of the battery, as well as the
average voltage during discharge. Simply put, the higher the V/Ah, the higher Wh range!
Wh calculation ex: 48 V x 13 Ah = 624 Wh
PEDAL ASSISTANCE LEVEL
RANGE
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BATTERY & CHARGING
ATTENTION! Remove the key after installing the battery to
prevent any form of loss or theft to the key or the battery.
DISCONNECTING & REMOVING THE BATTERY
On the top-left side of your battery is the battery lock.
This lets you lock/unlock the battery pack of the bike.
To Lock:
Insert the bottom of the battery into its receptacle on an angle as shown
while pushing the top of the battery into the lock. (Turn key to unlock
position to facilitate the entry of the battery into the receptacle)
To Unlock:
Insert the key into the lock and turn 1/4 turn clockwise. Use the side handle on
the left top side of the battery to help pull it out of the battery receptacle.
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BATTERY & CHARGING
USING THE BATTERY AS A POWER SOURCE
The battery pack comes equipped with its own USB connection.
This allows it to be used as an external power source which
can be used to charge a smartphone, laptop, or other
device that can be charged through a USB connection.
Locate your USB port - gure 16.3
To use the USB connection, just lift the
rubber cap with the USB sign on it.
CHARGING THE BATTERY
The battery can be charged both on and off of the bike.
Please identify your charging port (gure 16.1).
First plug the chargers male plug into the battery,
then plug the chargers 110 volt plug into your wall
outlet. (Do not use an extension for 110 volt.)
The indicator on the charger will light green for a few seconds
and if a charge is necessary, the LED will turn red. The battery
is fully charged when the battery indicator LED becomes green.
Unplug the charger from the wall rst,
and then from the battery.
If the battery is not mounted to the bike you can always
check the battery level as seen in gure 16.2.
Fig. 16.1
Fig. 16.2
Fig. 16.3
ATTENTION! The battery will sustain permanent damage if not
used for a long period of time (ex: Winter storage). SEE PAGE 18
Make sure to charge the battery once a month during this time.
17www.iGOelectric.com
BATTERY & CHARGING
ATTENTION! Unplug the charger when the battery
is fully charged, or when charger is not in use.
ATTENTION! Make sure to only charge the
battery in a dry, well ventilated area.
ATTENTION! When the battery is completely depleted you
must charge it immediately. If the cells are left depleted for a
long period of time, they may become irreparably damaged.
WHAT YOU SHOULD KNOW ABOUT YOUR BATTERY
• DO NOT open your battery as it will void warranty.
• The battery should be recycled properly at the end of its life.
• The performance of the battery will decrease at low temperatures.*
• Under ideal conditions, the battery pack can be recharged
approximately 750 times. The performance will slowly
decrease over time and eventually will need to be replaced.
• For long term storage see storage info page 18.
• Use ONLY the supplied charger.
* The action mentioned is optimal at temperatures of approx. +/- 25°C. The guideline
is that the capacity will decrease by 1% at every 1°C of temperature drop.
18 www.iGOelectric.com
BATTERY & CHARGING
IMPORTANT BATTERY STORAGE INFORMATION
When not using your bike for periods exceeding
one month please charge as follows:
1. Before storage make sure that the battery is not charged
more than 50% so that it will except a periodic charge.
(You cannot periodically charge a fully charged battery)
2. Once every month you must attach the supplied battery
charger and charge for a period of no more than 15 minutes.
3. Continue this procedure once a month until more frequent riding.
This process will make sure that your battery does not stay
at a specic rate of charge for long periods of time.
ATTENTION! Please recycle your battery to an
authorized recycling company in your area.
19www.iGOelectric.com
ADJUSTING YOUR ELECTRIC FAT BIKE
Fig. 19.2
Fig. 19.1
INSTALLING & ADJUSTING YOUR HANDLEBARS
Place handlebar in position on stem
and using 5mm allen key tighten
bolts as shown in gure 19.2 .
Make sure to attach all bolts one
at a time in order from 1 to 4 as
shown but don’t fully tighten
until all bolts are installed
Using the 5mm allen key take
off the 4 front bolts of the stem
as shown in gure 19.1
Fig. 19.3
The handlebar position can be
altered by adjusting the angle of the
stem. Using a 5mm allen key loosen
the bolt shown in gure 19.3
Move the stem to the desired
angle and then retighten the bolt
(tighten to 17Nm-18.5Nm)
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ADJUSTING YOUR ELECTRIC FAT BIKE
ADJUSTING YOUR SADDLE POSITION
You can tilt the saddle to change the seating angle, as well as, slide it backward or forward
(gure 20.1). To adjust the saddle, loosen the nut located on the underside of the saddle
with a wrench (gure 20.2). You will be able to move the saddle around to suit your
preferred riding style. When you are done adjusting, make sure to retighten the nut.
Fig. 20.2Fig. 20.1
ATTENTION! Ensure that the safety marks for max. height written
on the seat post are not visible when retightening the hex bolt.
ADJUSTING YOUR SEAT HEIGHT
Your seat height should be adjusted properly to ensure you get the most
comfortable ride possible. The seat height is properly adjusted when your knee has
a slight bend when sitting on the saddle with your foot on the pedal at its lowest
position (gure 20.3). The seat height can be adjusted by loosening the lever on
the seat tube clamp gure 20.4. Make sure to retighten after adjustment.
Fig. 20.4Fig. 20.3
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