I-O Corporation TC4000 User manual

1
Hardware User’s Guide

Hardware User’s Guide
Copyright and Trademark Notices 2
Copyright and Trademark notices
Copyright 2002 VXL Instruments Limited and I-O Corporation.
ALL RIGHTS RESERVED.
Information in this document is subject to change without notice and does not represent a commitment
on the part of the manufacturer. No part of this guide may be reproduced or transmitted in any form or
means, electronic or mechanical, including photocopying and recording, for any purpose, without the
express written permission of the manufacturer.
Every effort has been made to make this guide as complete and accurate as possible, but no warranty of
fitness is implied. The authors and the publisher shall have neither responsibility nor liability to any
person or entity with respect to loss or damages arising from the use of information contained in this
guide. This disclaimer does not apply in countries where such provisions are inconsistent with local law.
I-O® is a registered trademark of I-O Corporation. All trademarks are acknowledged.
Document Number: 600 0101 290 27 A07 (I-O Document Number: WBT100-OMAN1-100)
Eighth Edition, January 2002 (with I-O Corporation modifications July 2002)
I-O Corporation
1490 North 2200 West, Suite 100
Salt Lake City, UT 84116
801-973-6767
www.iocorp.com

Hardware User’s Guide
Preface 3
Preface
Thank you for purchasing the I-O Thin Client. This guide contains information to setup and use the thin
client hardware.
The guide consists of the following chapters:
•Introduction: provides an overview of the product.
•Installation: contains the procedure to setup the hardware.
•Specifications: provides hardware, mechanical, electrical, interface and operating environment
specifications.
•Connectors and Cables: provides detailed specifications for connectors and cables used with the
product.
•Troubleshooting: provides solutions to problems that you may encounter while using the product.
The following symbols are used in the guide.
Caution: This symbol highlights procedures that, if not correctly performed or adhered to, could
damage or corrupt the product or adversely affect the security and functionality of the product.
Do not proceed beyond such points until the required conditions are fully understood and
achieved.
Note: This symbol denotes useful additional information that is relevant to the procedure or
feature being described.
Tip: This symbol denotes a hint, shortcut or alternate method to aid or supplement the
procedure being described.
Consistent with our policy of continuous development, the product you received may have
features different from to those described in this guide. Please visit our web-site
www.iocorp.com for current information.
Warning
•Any changes or modifications not expressly approved by the party responsible for compliance could
void the user's authority to operate this equipment.
•Ensure that the screws provided with the D-type connectors (COM1, COM2, Video and Parallel
ports) are fastened.
•This equipment should not be used in electro-medical applications.
•There are no user serviceable parts inside.
DO NOT disassemble the equipment as this can nullify your warranty
•DO NOT operate this equipment in a corrosive or explosive atmosphere.
•DO NOT operate this equipment outside specified temperature limits.
•This equipment must be earthed.
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Hardware User’s Guide
Table of Contents 4
Table of Contents
Introduction .........................................................................................................................................................5
Overview........................................................................................................................................................5
Standard Features.........................................................................................................................................6
Optional Features ..........................................................................................................................................6
Installation...........................................................................................................................................................7
Step One: Unpack .........................................................................................................................................7
Step Two: Prepare.........................................................................................................................................7
Step Three: Connect accessories and power ...............................................................................................8
Step Four: Connect to the Server................................................................................................................10
LAN connection through TCP/IP ...............................................................................................................10
Direct connection through RS232 .............................................................................................................10
Dial-in remote connection through modem ...............................................................................................10
Step Five: Secure the unit to the desk or table ...........................................................................................11
Step Six: Start the client ..............................................................................................................................12
Status of LEDs on the front bezel................................................................................................................12
Shutting down the client ..............................................................................................................................12
Specifications....................................................................................................................................................13
Hardware .....................................................................................................................................................13
Mechanical...................................................................................................................................................13
Operating Environment................................................................................................................................13
Electrical ......................................................................................................................................................13
External Interfaces.......................................................................................................................................14
Connectors and Cables ....................................................................................................................................15
Connectors ..................................................................................................................................................15
Serial port (COM1 / COM2) .......................................................................................................................15
Parallel port (printer)..................................................................................................................................15
Network port ..............................................................................................................................................15
Video port ..................................................................................................................................................16
PS/2 ports (Mouse/Keyboard) ...................................................................................................................16
Audio/Microphone ports ............................................................................................................................16
USB ports ..................................................................................................................................................16
Cables..........................................................................................................................................................17
10Base-T/100Base-T cable.......................................................................................................................17
COM1/COM2 (serial ports) cables ............................................................................................................18
Printer (parallel port) cable ........................................................................................................................18
Troubleshooting ................................................................................................................................................19
Manufacturer’s Warranty & Repair Policy.........................................................................................................20

Hardware User’s Guide
Introduction 5
Introduction
This chapter provides a brief overview of Thin Clients and its features.
Overview
Thin Clients are essentially terminal devices that connect to multi-user application servers operating
under Citrix MetaFrame/WinFrame and Windows NT/Windows 2000 operating systems.
The I-O Thin Client is among the smartest and most robust solutions available for Thin Client computing.
It are aesthetically and ergonomically designed ultra-thin 'bookend-model’ desktops. It provides
simultaneous full screen connectivity to Windows NT, Windows 2000 and UNIX application servers – a
powerful business alternative to users migrating to Win32 applications while continuing access to legacy
UNIX applications.
The I-O Thin Client communicates with application servers via the ICA protocol developed by Citrix
Systems Inc., Remote Desktop Protocol from Microsoft or using Tarantella client. Please refer to the
Software User’s Guide for information about connection protocols.
Figure 1: TC4000 Series
On/Off switch
Power LED
Network LED
Smart Card LED
Smart Card slot

Hardware User’s Guide
Introduction 6
The product is equipped with a 10/100Base-T Ethernet port that provides instant connection to a
multi-user Windows NT or Windows 2000 application server. It also has serial, parallel, video display
and PS/2 compatible keyboard/mouse ports, allowing quick setup and use.
Standard Features
•National Geode Processor
•32MB RAM, on SO-DIMM module
•100% ICA protocol compliant
•High-speed windows performance
•Secure access to network resources.
•Low administration costs.
•Support for high resolutions (up to 1280x1024) and 256 colors.
•10/100Base-T Ethernet port
•Dual high-speed serial ports and a parallel port.
•16-bit stereo output
•Microphone input
•Dual-port USB
•Support for type II Compact Flash Card
•Slot for Kensington lock
Optional Features
•Integrated Smart Card Reader.
•PC-Card Type I, II or III compatible slot with the following features:
−Supports both 16-bit (5V or 3.3V) and CardBus (3.3V) PC Cards
−Supports hot insertion and removal without external buffering
−Supports PC Cards for Modem, Wireless LAN, Ethernet, ATA etc.
NOTE: THE OPTIONAL FEATURES CANNOT BE UPGRADED ON THE FIELD. PLEASE CONTACT THE
RESELLER OR DEALER FROM WHOM YOU PURCHASED THE PRODUCT FOR INFORMATION ABOUT OPTIONAL
FEATURES.
NOTE: THE SMART CARD UNIT ACCEPTS CONTACT-TYPE MEMORY CARDS. TO PURCHASE ADDITIONAL
SMART CARDS, PLEASE CONTACT THE RESELLER OR DEALER FROM WHOM YOU PURCHASED THE
PRODUCT.
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Hardware User’s Guide
Installation 7
Installation
This chapter describes the procedure to install the hardware of the product.
Step One: Unpack
The carton in which the product was shipped to you contains the following:
•TC4000 Series Thin Client
•Power Adapter
•Power Cord
•Mouse
•122-Key 5250 Keyboard (optional)
•FCC declaration of conformity (if applicable)
•CD containing manuals (Hardware user’s guide which you are currently reading and software user’s
guides) and inControl for Terminals.
When you open the carton, if you find any discrepancy between the contents of the carton and the
above list, contact the dealer or reseller from whom you purchased the product immediately.
NOTE: PLEASE RETAIN THE ORIGINAL CARTON AND PACKING MATERIAL. THEY WOULD BE REQUIRED TO
AVOID DAMAGE DURING TRANSIT (IF REQUIRED IN FUTURE).
Step Two: Prepare
1. The site where you want to install the product must have the following
•Two 100~240V AC, 5A, 50/60 Hz, 3-pin power outlets (one each for the client and the display
unit).
NOTE: ENSURE THAT THE POWER OUTLET IS PROPERLY REGULATED AND EARTHED. A FLOATING
GROUND / CHASSIS COULD CAUSE AN ELECTRIC SHOCK.
•Well ventilated, clean, dry and dust free atmosphere
•Specified environmental conditions (see page 13)
•Table or desk of suitable size.
2. Place the product on the table in a location that provides quick and easy access to the power outlet
in emergencies.
NOTE: RUBBER PADS ARE PROVIDED ON THE BASE OF THE CLIENT, TO ENSURE THAT IT IS STABLE WHEN
PLACED ON THE DESK. THE PRODUCT CAN ALSO BE SECURED TO THE DESK. SEE STEP FIVE: SECURE
THE UNIT TO THE DESK OR TABLE FOR INSTRUCTIONS.
3. Ensure a minimum space of 4 inches (10cm) on all sides of the unit for efficient convection cooling.
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Hardware User’s Guide
Installation 8
Step Three: Connect accessories and power
The connectors for devices supported by the product are located on the rear panel.
See page 15 for details about the connectors and cables.
CAUTION: BEFORE CONNECTING ANY CABLE, ENSURE THAT THE EXTERNAL POWER SUPPLY IS TURNED
'OFF'. THE POWER-CORD MUST BE CONNECTED ONLY AFTER ALL OTHER CONNECTIONS ARE MADE.
Figure 2: Rear panel of Winlinx / Netica
Slot for PC-card
Slot for Kensington lock
PS/2 Mouse
p
ort
Parallel port (printer)
Micro
p
hone in
p
ut
Network
p
ort
Video port
USB ports
Stereo speaker port
PS/2 Keyboard port
Serial port (COM1)
Serial port (COM2)
DC
p
ower inlet

Hardware User’s Guide
Installation 9
Follow the instructions below to connect various
accessories
Connector Symbol
(see figure 2 – page 8
for the location of
connectors on the rear
panel )
9Connect the video cable from your display unit to the video port
9Connect USB devices to the USB ports
9Connect external speakers to the 16-Bit stereo output port
9Connect your microphone to the Microphone input port
9Connect your keyboard to the PS/2 Keyboard port
9Connect your mouse to the PS/2 Mouse port
9Connect your serial devices (E.g Modem) to the COM ports or
9Connect your printer to the parallel port
9Optional: Insert the PC-Card (Type I, II or III) into the PC-Card slot
as described below:
1. Align the arrow-mark on the PC Card with the arrow-mark
adjacent to the PC-Card slot on the rear-panel of the client
2. Push the PC-Card into the slot until you feel the card latching
on to the connector
3. Connect one end of a PC-Card cable / dongle to the connector
on the PC-Card and the other end to the external source. The
client is now ready to use the PC-Card
9Connect the output of the AC-DC Adapter to the inlet of the unit. There will be an audible click
indicating that the plug is securely in place.
CAUTION: ENSURE THAT THE SCREWS PROVIDED WITH D-TYPE CONNECTORS (COM1, COM2, VIDEO,
AND PARALLEL PORTS) ARE FASTENED.
CAUTION: IF FOR ANY REASON, YOU WANT TO DISCONNECT THE POWER-CORD CONNECTED TO THE
UNIT, HOLD ONLY THE SPRING-LOADED SHROUD (SEE FIGURE 3) WHILE PULLING OUT THE CONNECTOR;
DO NOT HOLD THE POWER-CORD ITSELF.

1
2
Hold here while disconnecting
the power cord
Cord
Spring-loaded shroud
Connector
Figure 3

Hardware User’s Guide
Installation 10
Step Four: Connect to the Server
The client can be physically connected to the server/network in three ways:
•LAN connection through TCP/IP
•Direct connection through RS232
•Dial-in remote connection through modem
NOTE: BEFORE CONNECTING ANY CABLE, ENSURE THAT EXTERNAL POWER SUPPLY IS TURNED 'OFF'.
LAN connection through TCP/IP
Connect a 10/100Base-T cable from the network outlet - - of the client to a hub.
Direct connection through RS232
Connect an RS232 cross cable from a serial port - or - of the client to a serial
port of the server.
Server
COM
PORT
COM
PORT
RS232C CROSS Thin Client
Figure 5: Direct Connection through RS232
Dial-in remote connection through modem
Connect an RS232 straight cable from one of the serial ports of the client, to a modem that is in
turn connected to a telephone line.
Modem
Server
COM
PORT
COM
PORT
Modem
PSTN
RS232C STRAIGHT
Thin Client
RS232C STRAIGHT
Figure 6: Dial-In Remote Connection through Modem
1
2
Figure 4: LAN Connection through TCP/IP
9
ICA Server
Ethernet
HUB
10/100Base-T
Host 2 Workstation Host 1
Thin Client

Hardware User’s Guide
Installation 11
Step Five: Secure the unit to the desk or table
1. The following items are required to secure the client to the desk.
•Equipment to drill holes (of 8mm. diameter) through your desktop or tabletop.
•Two pan-head, metric-thread screws (diameter=6 mm., length=T+14 mm., where T is the
thickness of the surface of your desktop or table. E.g. if your desktop is 20mm thick, the screws
should be 20+14=34mm. long).
2. The base (see Figure 7) of the product has two tapped-holes for securing the unit. One of the holes
has a Nylon plug to lock the metal plate inside the unit. Lift the unit, hold it upright, pull out the Nylon
plug using a flat-head screwdriver and place the unit upright on a flat surface.
NOTE: PLEASE RETAIN THE NYLON PLUG; IT WOULD BE REQUIRED IF YOU WANT TO MOVE THE UNIT.
Figure 7: View of the base of Winlinx / Netica
3. Select the area on your table where you want to place the client.
4. Mark two points 44 mm. apart on the table, such that a line joining the two points would be
perpendicular to the sides of the product when it is placed on the table.
5. At each of the two marked points, drill a hole of 8mm. diameter through the surface of your table.
6. Place the product such that the holes on the base of the client are aligned with the holes on the
table. Insert the two M6 screws through the aligned holes from beneath the desktop and fasten them
until the unit is secure.
Front
Rubber
p
ads
Holes for securing the
Thin Client to the desk
(the hole on the left side
has the nylon plug)
Rear
9

Hardware User’s Guide
Installation 12
NOTE: AFTER MOUNTING THE UNIT TO THE DESKTOP, CHECK THE CONNECTIONS ON THE REAR PANEL
AGAIN AND ENSURE THAT THEY ARE FIRMLY IN PLACE.
NOTE: FOR SECURITY, YOU CAN LOCK THE CLIENT TO THE TABLE USING A KENSINGTON LOCK (MODEL
NO. 64068, MODEL NAME: NOTEBOOK MICROSAVER). THE LOCK IS DESIGNED IN SUCH A WAY THAT
REMOVING THE LOCK WITHOUT USING THE KEY WOULD DAMAGE THE CLIENT. THE PROCEDURE TO USE
THE LOCK IS DESCRIBED BELOW:
1. SECURE THE LOOPED-END OF THE LOCK-CABLE TO A PERMANENT FIXTURE (SUCH AS THE TABLE ON
WHICH THE CLIENT IS PLACED).
2. INSERT THE LOCK-END INTO THE SLOT MARKED ON THE REAR PANEL OF THE CLIENT, AND TURN
THE KEY COUNTER-CLOCKWISE TO ENGAGE THE LOCK.
3. WHEN YOU WANT TO MOVE THE CLIENT, TURN THE KEY CLOCKWISE TO DISENGAGE THE LOCK.
Step Six: Start the client
To start the client, switch-on the external power supply and press the On/Off switch provided on the front
bezel. Refer to the Software User’s Guide for instructions to setup the software.
NOTE: WHEN THERE IS AN INTERRUPTION IN EXTERNAL POWER SUPPLY, YOU MUST PRESS THE ON/OFF
SWITCH ON THE FRONT BEZEL TO START THE UNIT. THE CLIENT WILL NOT AUTOMATICALLY RESTART
WHEN POWER SUPPLY RESUMES.
Status of LEDs on the front bezel
The front bezel of the client has three LEDs as shown in the photograph on page 5.
•The Power-LED glows when the unit is switched on and remains on until the unit is switched off.
•The Network-LED blinks green when the client communicates at 100 Mbps and yellow when the
client communicates at 10 Mbps.
•The Smart-Card-LED is functional only on units equipped with the optional smart-card reader. It
glows when a smart card is inserted into the smart-card slot of the client.
Shutting down the client
To shut down the client, exit all active connections to servers and press the On/Off switch on the front
bezel. The Power-LED stops glowing.
CAUTION: EVEN IF THE CLIENT IS SWITCHED OFF (USING THE POWER SWITCH ON THE FRONT BEZEL), AN
AUXILIARY 5V DC POWER-SUPPLY IS AVAILABLE ON THE MOTHERBOARD OF THE CLIENT. TO
COMPLETELY SWITCH OFF POWER SUPPLY TO THE UNIT, THE EXTERNAL POWER SUPPLY HAS TO BE
SWITCHED OFF.
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9
9
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Hardware User’s Guide
Specifications 13
Specifications
This chapter contains hardware, mechanical, electrical, interface and operating environment
specifications for the product.
NOTE:CONSISTENT WITH OUR POLICY OF CONTINUOUS DEVELOPMENT, THE PRODUCT YOU RECEIVED
MAY HAVE FEATURES IN ADDITION TO THOSE DESCRIBED IN THIS GUIDE. PLEASE VISIT OUR WEB-SITE
WWW.IOCORP.COM FOR CURRENT INFORMATION.
Hardware
•Processor: National Geode GX1 200MHz
•VGA Memory: Unified Video Memory, up to 4MB display RAM
•Flash (DOC): 8MB / 16MB / 32MB / 48MB / 64MB on board flash
•RAM: 32MB SO-DIMM module, upgradable to 256MB
•Power Management: VESA display power management
•Compact Flash: 8MB - 256MB type II
Mechanical
•Height: 256 mm (10.1 in.)
•Width: 86 mm (3.4 in.)
•Depth: 215 mm (8.5 in.)
•Weight: Gross: 3.8 Kg (8.37 lb), Net: 2.7 Kg (5.95 lb)
(excluding PC-card)
Operating Environment
•Operating Temperature: +5oto +40oC (+41oto +104oF)
•Storage Temperature: -20oto +65oC (-4oto +149oF)
•Humidity: 20% to 90% RH non condensing
Electrical
•Power Adapter
Input voltage: 100 to 240V AC
Input frequency: 47 to 63 Hz
Input current: 0.7A
Output voltage: 5V DC
Output current: 4A
•Client
Input voltage: 5V DC
Input current: 2.5A (maximum)
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Hardware User’s Guide
Specifications 14
External Interfaces
•COM1/COM2 serial ports: RS232C compatible, operating at 115.2K baud maximum
•10Base-T/100Base-T port: 10/100 Mbps LAN interface
•Printer port (parallel): ECP/EPP compatible
•Mouse port: PS/2 compatible
•Keyboard port: PS/2 compatible
•Video Port: SVGA compatible, supporting 1280x1024, 1024x768, 800x600
and 640x480 resolutions, 256 colors
•Stereo output port: SB-16 compatible stereo sound, 7-48kHz sampling rate with
1Hz resolution, 16-bit output.
•Microphone port: 3.5mm mono phone jack, 16-bit input
•USB ports: USB devices (USB standard: ver.1.1)
•PC-card slot: PC-Card Type I, II or III compatible
(optional)
•Smart Card slot: Smart Card reader (optional) connected internally to
COM2. Accepts contact-type memory cards.
NOTE: WHEN THE SMART CARD READER IS CONNECTED, THE COM2 PORT IS NOT AVAILABLE FOR
EXTERNAL USE.
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Hardware User’s Guide
Connectors and Cables 15
Connectors and Cables
This chapter provides detailed specifications for Connectors and Cables used with the product.
Connectors
The following tables and figures provide details of pins for connectors. Refer to Figure 2 (page 8) for the
location of connectors on the rear panel of the client.
Serial port (COM1 / COM2)
9-pin D-type male connector
Pin Signal Description
1 DCD Data Carrier Detect
2 RxD Receive Data
3 TxD Transmit Data
4 DTR Data Terminal Ready
5 GND Signal Ground
6 DSR Data Set Ready
7 RTS Request To Send
8 CTS Clear To Send
9 NC Not Connected
Parallel port (printer)
25-pin, D-type female connector.
Pin Signal
1 Strobe
2 - 9 Data 0 – 7
10 Acknowledge
11 Busy
12 Paper end
15 Error
18 - 25 Ground
Network port
RJ-45 modular 8-pin jack
Pin Signal
1 TxD+
2 TxD-
3 RxD+
6 RxD-
1 8
1 5
6 9
13 1
25 14

Hardware User’s Guide
Connectors and Cables 16
Video port
15-pin D-type female connector
Pin Signal Pin Signal Pin Signal
1 Red 6 Red return GND 11 No Connection
2 Green 7 Green return GND 12 No Connection
3 Blue 8 Blue return GND 13 Horizontal Sync
4 No Connection 9 No Connection 14 Vertical Sync
5 GND 10 No Connection 15 No Connection
PS/2 ports (Mouse/Keyboard)
PS/2 Mouse / Keyboard connectors
Pin Signal Pin Signal
1 Mouse / KBD data 4 VCC
2 No Connection 5 Mouse / KBD Clock
3 GND 6 No Connection
Audio/Microphone ports
Standard audio jacks (Diameter: 3.5mm)
USB ports
4-pin series "A" receptacle
Pin Signal
1VCC
2D-
3D+
4GND
51
10 6
15 11
14
14
65
43
21
Right Left
Speaker
MIC

Hardware User’s Guide
Connectors and Cables 17
Cables
The following figures provide details of cables.
10Base-T/100Base-T cable
Cross Connection - (Without Hub)
Straight Connection - (With Hub)
TXD+ 1 3 RXD+
TXD- 2
2 TXD-
RXD+ 3 1 TXD+
RXD- 6
6 RXD-
RJ45
Pin
RJ45
Pin
TXD+ 1 1 TXD+
TXD- 2
6 RXD-
RXD+ 3 3 RXD+
RXD- 6
2 TXD-
RJ45
Pin
RJ45
Pin

Hardware User’s Guide
Connectors and Cables 18
COM1/COM2 (serial ports) cables
Serial devices such as modems and printers use 25-pin D-type connectors for RS232
connections. In order to connect RS232 devices with 25-pin connectors, 9-pin connector signals
have to be converted to 25-pin connector signals. The diagram below shows their respective
connections.
9-pin to 25-pin Cross Connection
9-pin to 25-pin Straight Connection
Printer (parallel port) cable
This figure provides details of pin-connections of the Standard Centronics parallel cable. Some
manufacturers have changed pin-functions or polarity on their printers. For such printers, custom
cables may be necessary. For details, refer to your printer manual.
9 Pin
Connector
25 Pin
Connector
3RXD
2TXD
5CTS
4RTS
6DSR
7SGND
8DCD
20 DTR
TXD 3
RXD 2
RTS 7
CTS 8
DSR 6
SGND 5
DCD 1
DTR 4
(Thin Client)
7
4
3
5
1
2
6
8
4
20
2
7
8
3
6
5
9 Pin
Connector
(Thin Client)
25 Pin
Connector
RTS
DTR
TXD
GND
DCD
RXD
DSR
CTS
RTS
DTR
TXD
GND
DCD
RXD
DSR
CTS
1
2-9
10
11
12
13
14
15
-Strobe
PARALLEL
DEVICE
PARALLEL
PORT
+ Data Bits 0 - 7
- Acknowledge
+ Busy
+ Paper End
+ Select In
- Auto Feed
- Error
- INIT
- Select
Ground
16
17
18-25

Hardware User’s Guide
Connectors and Cables 19
Troubleshooting
This chapter contains solutions for problems you may encounter while using the product. If a problem
persists even after you implement the solutions provided here, or if you encounter a problem not listed
here, please contact your in-house network administrator, your MCSE or CCA, your dealer, or I-O
Corporation at 801-972-1446 or by email at [e-mail].
Problem Solution
•The Power-LED on front
panel does not glow when
the client is switched on.
9Ensure that the Adapter is connected to the DC inlet of the
client.
9Ensure that the power cord is properly inserted into the AC
power connector provided for the Adapter.
9Check the fuse in the power-plug, if available.
9Ensure that the power cord is plugged into an AC outlet.
•There is no display, though
the power-indicating LED
glows.
9Ensure that the power cord of the display unit is connected
and that the power supply is switched on.
9Ensure that the video cable is properly connected.
•The mouse (or keyboard)
does not work when the
client is switched on.
9Ensure that the mouse is plugged into the PS/2 Mouse port
on the rear panel.
9Ensure that you are using the mouse provided with the
product.
•If there is an interruption in
the external power supply,
the client does not
automatically restart when
power supply resumes.
9You must press the On/Off switch on the front bezel to
restart the client after an interruption in external power
supply.

Hardware User’s Guide
Warranty 20
Manufacturer’s Warranty & Repair Policy
Manufacturer's Three Year Limited Warranty
(United States)
The following warranty applies only to products purchased and operated within the United States.
I-O Corporation (I-O) warrants this product against defects in material and workmanship for a period of
three years commencing from date of purchase by the original customer, when operated and maintained
in accordance with I-O's published specifications. I-O's liability shall be limited, at its option and
expense, to refund to buyer the actual amount paid by buyer or to repair or replace any defective or
nonconforming product or part thereof, F.O.B. I-O's authorized repair depot. Buyer may obtain a
replacement product by meeting the terms of the I-O Customer On-Site Exchange Repair Policy in effect
at the time of the request.
THE EXPRESS WARRANTY SET FORTH ABOVE IS IN LIEU OF ALL OTHER EXPRESS OR IMPLIED
WARRANTIES. OTHERWISE, THE PRODUCTS ARE SOLD AS IS WITHOUT FURTHER
OBLIGATION OR LIABILITY ON THE PART OF I-O. I-O EXPRESSLY EXCLUDES ANY IMPLIED
WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.
EXCEPT AS EXPRESSLY SET FORTH HEREIN, IN NO EVENT SHALL I-O BE LIABLE FOR ANY
CLAIMS OR DAMAGE ARISING DIRECTLY OR INDIRECTLY FROM THE FURNISHING OR FAILURE
TO FURNISH PRODUCTS, SPARE OR REPLACEMENT PARTS, INFORMATION OR SERVICES
HEREUNDER. UNDER NO CIRCUMSTANCES SHALL I-O BE LIABLE IN ANY WAY FOR INDIRECT,
SPECIAL OR CONSEQUENTIAL DAMAGES, INCLUDING, BUT NOT LIMITED TO LOST BUSINESS
OR PROFITS, WHETHER OR NOT FORESEEABLE AND WHETHER OR NOT BASED ON BREACH
OF WARRANTY, CONTRACT, OR NEGLIGENCE.
I-O shall not be liable for non-performance or delays hereunder due to causes beyond its control. These
shall include, but not be limited to, acts of God, wars, strikes, fires, flood, storm, earthquake, shortages
of labor or materials, labor disputes, transportation embargoes, acts of any government or agency
thereof.
MODIFICATIONS OR RECONFIGURATION OF THE HARDWARE BY ANYONE OTHER THAN I-O OR
I-O’S AUTHORIZED REPAIR FACILITY WILL VOID THIS HARDWARE WARRANTY.