Acer Altos 11000 System User manual

AcerAltos 11000 System
User’s Guide

ii
Copyright
Copyright 1998 by this company. All rights reserved. No part of
this publication may be reproduced, transmitted, transcribed, stored in
a retrieval system, or translated into any language or computer
language, in any form or by any means, electronic, mechanical,
magnetic, optical, chemical, manual or otherwise, without the prior
written permission of this company.
Disclaimer
This company makes no representations or warranties, either
expressed or implied, with respect to the contents hereof and
specifically disclaims any warranties, merchantability or fitness for
any particular purpose. Any software described in this manual is sold
or licensed "as is". Should the programs prove defective following
their purchase, the buyer (and not this company, its distributor, or its
dealer) assumes the entire cost of all necessary servicing, repair, and
any incidental or consequential damages resulting from any defect in
the software. Further, this company reserves the right to revise this
publication and to make changes from time to time in the contents
hereof without obligation to notify any person of such revision or
changes.
All brand and product names mentioned in this manual are trademarks and/or registered
trademarks of their respective companies.

iii
IMPORTANT SAFETY
INSTRUCTIONS
1. Read these instructions carefully. Save these instructions for
future reference.
2. Follow all warnings and instructions marked on the product.
3. Do not use this product near water.
4. Do not place this product on an unstable cart, stand, or table.
The product may fall, causing serious damage to the product.
5. Slots and openings in the cabinet and the back or bottom are
provided for ventilation; to ensure reliable operation of the
product and to protect it from overheating, these openings must
not be blocked or covered. The openings should never be
blocked by placing the product on a bed, sofa, rug, or other
similar surface. This product should never be placed near or over
a radiator or heat register, or in a built-in installation unless proper
ventilation is provided.
6. This product should be operated from the type of power indicated
on the marking label. If you are not sure of the type of power
available, consult your dealer or local power company.
7. This product is equipped with a 3-wire grounding-type plug, a plug
having a third (grounding) pin. This plug will only fit into a
grounding-type power outlet. This is a safety feature. If you are
unable to insert the plug into the outlet, contact your electrician to
replace your obsolete outlet. Do not defeat the purpose of the
grounding-type plug.
8. Do not allow anything to rest on the power cord. Do not locate
this product where persons will walk on the cord.

iv
9. If an extension cord is used with this product, make sure that the
total ampere rating of the equipment plugged into the extension
cord does not exceed the extension cord ampere rating. Also,
make sure that the total rating of all products plugged into the wall
outlet does not exceed 15 amperes.
10. Never push objects of any kind into this product through cabinet
slots as they may touch dangerous voltage points or short out
parts that could result in a fire or electric shock. Never spill liquid
of any kind on the product.
11. Do not attempt to service this product yourself, as opening or
removing covers may expose you to dangerous voltage points or
other risks. Refer all servicing to qualified service personnel.
12. Unplug this product from the wall outlet and refer servicing to
qualified service personnel under the following conditions:
a. When the power cord or plug is damaged or frayed
b. If liquid has been spilled into the product
c. If the product has been exposed to rain or water
d. If the product does not operate normally when the operating
instructions are followed. Adjust only those controls that are
covered by the operating instructions since improper
adjustment of other controls may result in damage and will
often require extensive work by a qualified technician to
restore the product to normal condition.
e. If the product has been dropped or the cabinet has been
damaged
f. If the product exhibits a distinct change in performance,
indicating a need for service

v
13. Replace the battery with the same type as the product's battery
we recommend. Use of another battery may present a risk of fire
or explosion. Refer battery replacement to a qualified
serviceman.
14. Warning! The battery could explode if not handled properly. Do
not recharge, disassemble or dispose of it in fire. Keep it away
from children and dispose of any used battery promptly.
15. Use only the proper type of power supply cord set (provided in
your keyboard/manual accessories box) for this unit. It should be
a detachable type: UL listed/CSA certified, type SVT/SJT, rated
6A 125V minimum, VDE approved or its equivalent. Maximum
length is 15 feet (4.6 meters).

vi
CD-ROM Safety Warning
DANGER
INVISIBLE RADIATION WHEN OPEN.
AVOID EXPOSURE TO BEAM.
VORSICHT
UNSICHTBARE LASERSTRAHLUNG WENN GEÖFFNET.
NICHT IN DEN STRAHL SEHEN.
ATTENTION
RADIATION DU FAISCEAU LASER INVISIBLE. EN CAS
D’OUVERTURE. EVITER TOUTE EXPOSITION AUX RAYONS.
VARO
AVATTAESSA OLET ALTTIINA NÄKYMÄTTÖMÄLLE
LASERSÄTEILYLLE ÄLÄ KATSO SÄTEESEEN.
VARNING!
OSYNLING LASERSTRÄLNING NÄR DENNA DEL ÄR ÖPPNAD.
BETRAKTA EJ STRÄLEN.
VARNING
OSYNLING LASERSTRÄLNING NÄR DENNA DEL ÄR ÖPPNAD.
STIRRA EJ IN I STRÄLEN.
ADVARSEL
LASERSTRÄLING VED ÄBNING. SE IKKE IND I STRÄLEN.
CLASS 1 LASER PRODUCT
APPAREIL A LASER DE CLASSE 1
LASER KLASSE 1
LOUKAN 1 LASERLAITE
PRODUIT LASER
CATEGORIE 1

vii
Caution on Lithium Batteries
CAUTION
Danger of explosion if battery is incorrectly replaced. Replace only
with the same or equivalent type recommended by the manufacturer.
Discard used batteries according to the manufacturer’s instructions.
ADVARSEL!
Lithiumbatteri - Eksplosionsfare ved fejlagtig håndtering.
Udskiftning må kun ske med batteri af samme fabrikat og type.
Léver det brugte batteri tilbage til leverandøren.
ADVARSEL
Eksplosjonsfare ved feilaktig skifte av batteri.
Benytt samme batteritype eller en tilsvarende
type anbefalt av apparatfabrikanten.
Brukte batterier kasseres i henhold til fabrikantens instruksjoner.
VARNING
Explosionsfara vid felaktigt batteribyte.
Anvãnd samma batterityp eller en ekvivalent typ som
rekommenderas av apparattillverkaren.
Kassera anvãnt batteri enligt fabrikantens instruktion.
VAROITUS
Päristo voi räjähtää, jos se on virheellisesti asennettu.
Vaihda paristo ainoastaan laitevalmistajan suosittelemaan tyyppiin.
Hävitä käytetty paristo valmistajan ohjeiden mukaisesti.
VORSICHT!
Explosionsgefahr bei unsachgemäßen Austausch der Batterie Ersatz
nur durch denselben oder einem vom Hersteller empfohlenem
ähnlichen Typ. Entsorgung gebrauchter Batterien nach Angaben des
Herstellers.

viii
FCC Class B Radio Frequency
Interference Statement
Note:
This equipment has been tested and found to comply with the limits
for a Class B digital device, pursuant to Part 15 of FCC Rules. These
limits are designed to provide reasonable protection against harmful
interference in a residential installation. This equipment generates,
uses, and can radiate radio frequency energy and, if not installed and
used in accordance with the instructions, may cause harmful
interference to radio communications. However, there is no
guarantee that interference will not occur in a particular installation. If
this equipment does cause harmful interference to radio or television
reception, which can be determined by turning the equipment off and
on, the user is encouraged to try to correct the interference by one or
more of the following measures:
1. Reorient or relocate the receiving antenna.
2. Increase the separation between the equipment and receiver.
3. Connect the equipment into an outlet on a circuit different from
that to which the receiver is connected.
4. Consult the dealer or an experienced radio/television technician
for help.
Notice 1:
The changes or modifications not expressly approved by the party
responsible for compliance could void the user's authority to operate
the equipment.
Notice 2:
Shielded interface cables, if any, must be used in order to comply
with the emission limits.

ix
About this Manual
Purpose
This user’s guide aims to give you the information you need to
operate the system properly and tells you how to install internal
components.
Manual Structure
This user’s guide consists of three chapters.
Chapter 1 System Board
This chapter describes the system board and all its major
components. It contains the system board layout, jumper
settings, cache and memory configurations, and information on
other internal devices.
Chapter 2 CPU Board
This chapter describes the dual-processor CPU board. It
includes the CPU board jumper settings and cache and system
memory configurations. Step-by-step instructions tell you how
to install the CPUs and memory modules.
Chapter 3 BIOS Utility
This chapter gives information about the system BIOS and tells
how to configure the system by changing the settings of the
BIOS parameters.

x
Conventions
The following conventions are used in this manual:
Text entered by user Represents text input by the user.
, , , etc. Represent the actual keys that you
have to press on the keyboard.
NOTE
Gives bits and pieces of additional
information related to the current
topic.
CAUTION
Gives precautionary measures to
avoid possible hardware or
software problems.
IMPORTANT
Reminds you to take specific
actions relevant to the
accomplishment of procedures.

xi
Table of Contents
Chapter 1 System Board
1.1 Features ..................................................................1-1
1.2 Major Components...................................................1-3
1.3 Layout......................................................................1-4
1.4 Jumpers and Connectors .........................................1-5
1.4.1 Jumper and Connector Locations ..............1-5
1.4.2 Jumper Settings ........................................1-6
1.4.3 Connector Functions..................................1-7
1.5 ESD Precautions......................................................1-9
1.6 Video Memory Upgrade .........................................1-10
1.6.1 Supported Video Resolutions...................1-10
1.7 Installing Expansion Cards.....................................1-13
1.7.1 Installing a PCI Card................................1-13
1.7.2 Installing an ISA Card..............................1-14
1.8 ASM Pro................................................................1-16
1.9 Remote Diagnostic Management ...........................1-17
1.9.1 Installing an RDM Module........................1-17
1.10 Error Messages......................................................1-18
1.10.1 Software Error Messages.........................1-18
1.10.2 System Error Messages...........................1-18
1.10.3 Correcting Error Conditions .....................1-21

xii
Chapter 2 CPU Board
2.1 Layout......................................................................2-2
2.2 Jumpers and Connectors.........................................2-3
2.2.1 Jumper Settings........................................2-4
2.2.2 Connector Functions .................................2-4
2.3 Memory Upgrade.....................................................2-5
2.3.1 Memory Configurations .............................2-5
2.3.2 Installing a DIMM ......................................2-7
2.3.3 Removing a DIMM ....................................2-8
2.3.4 Reconfiguring the System .........................2-9
2.4 Installing a Pentium II Processor............................2-10
2.4.1 Installing the Processor Heatsink and
Fan .........................................................2-11
2.4.2 Installing the Processor Module...............2-13
2.5 Uninstalling the Processor......................................2-15
2.5.1 Removing the Processor from the Slot....2-15
2.5.2 Removing the Processor Heatsink and
Fan .........................................................2-17
2.6 Installing the Termination Board ............................2-19
2.7 CPU Board Installation...........................................2-20
Chapter 3 BIOS Utility
3.1 Entering Setup.........................................................3-2
3.2 System Information..................................................3-3
3.2.1 Processor..................................................3-4
3.2.2 Processor Speed.......................................3-5
3.2.3 Bus Frequency..........................................3-5
3.2.4 Internal Cache...........................................3-5

xiii
3.2.5 External Cache..........................................3-5
3.2.6 Floppy Drive A ..........................................3-5
3.2.7 Floppy Drive B ..........................................3-6
3.2.8 IDE Primary Channel Master.....................3-6
3.2.9 IDE Primary Channel Slave.......................3-6
3.2.10 Total Memory............................................3-6
3.2.11 Serial Port 1 ..............................................3-6
3.2.12 Serial Port 2 ..............................................3-7
3.2.13 Parallel Port ..............................................3-7
3.2.14 Pointing Device.........................................3-7
3.2.15 Memory Parity Mode .................................3-7
3.2.16 Onboard USB............................................3-7
3.3 Product Information .................................................3-8
3.3.1 Product Name ...........................................3-8
3.3.2 System S/N...............................................3-8
3.3.3 Main Board ID ...........................................3-9
3.3.4 Main Board S/N.........................................3-9
3.3.5 System BIOS Version................................3-9
3.3.6 System BIOS ID........................................3-9
3.3.7 BIOS Release Date...................................3-9
3.4 Disk Drives ............................................................3-10
3.4.1 Floppy Drives..........................................3-12
3.4.2 IDE Drives...............................................3-12
3.5 Power Management...............................................3-16
3.5.1 Power Management Mode.......................3-16
3.6 Startup Configuration.............................................3-18
3.6.1 Fast POST Mode.....................................3-18

xiv
3.6.2 Silent Boot ..............................................3-19
3.6.3 Num Lock After Boot...............................3-19
3.6.4 Memory Test...........................................3-19
3.6.5 Initialize SCSI Before IDE .......................3-19
3.6.6 System Boot Drive ..................................3-20
3.6.7 Boot from IDE CD-ROM..........................3-20
3.7 Advanced Configuration.........................................3-21
3.7.1 Onboard Devices Configuration...............3-22
3.7.2 PnP/PCI System Configuration................3-29
3.7.3 Memory/Cache Configuration..................3-34
3.7.4 Non-PnP ISA Device Configuration.........3-36
3.8 System Security Setup...........................................3-40
3.8.1 Disk Drive Control...................................3-40
3.8.2 Setup Password ......................................3-41
3.8.3 Power-on Password.................................3-45
3.9 Date and Time.......................................................3-46
3.9.1 Date........................................................3-47
3.9.2 Time........................................................3-47
3.10 Remote Diagnostic Configuration...........................3-48
3.11 Load Setup Default Settings ..................................3-49
3.12 Abort Settings Change...........................................3-50
3.13 Leaving Setup........................................................3-51

xv
List of Figures
1-1 System Board Layout...............................................1-4
1-2 System Board Jumper and Connector Locations......1-5
1-3 Installing a Video Memory Chip..............................1-10
1-4 Installing a PCI Card ..............................................1-13
1-5 Installing an ISA Card.............................................1-15
1-6 Installing the RDM Module .....................................1-17
2-1 CPU Board Layout...................................................2-2
2-2 Pentium II CPU Board Jumper Locations.................2-3
2-3 Installing a DIMM.....................................................2-7
2-4 Removing a DIMM...................................................2-8
2-5 Matching the Fan-Heatsink Clips with the Holes
on the Processor....................................................2-10
2-6 Removing the Thermal Tape Protector ..................2-11
2-7 Inserting the Clip Ends into the Processor Holes....2-11
2-8 Locking a Wide Clip End........................................2-12
2-9 Locking a Narrow Clip End.....................................2-12
2-10 Installing the Pentium II Retention Mechanism.......2-13
2-11 Installing a Pentium II Processor Module................2-14
2-12 Securing the Pentium II Processor Module.............2-14
2-13 Unlocking the Module Latches ...............................2-15
2-14 Removing the Pentium II Processor Module...........2-16
2-15 Releasing the Clip..................................................2-17
2-16 Detaching the Processor Heatsink and Fan............2-18
2-17 Installing the Termination Board.............................2-19
2-18 Installing the CPU Board........................................2-20

xvi
List of Tables
1-1 System Board Jumper Settings................................1-6
1-2 Connector Functions................................................1-7
1-3 Video Resolutions..................................................1-11
1-4 System Error Messages.........................................1-19
2-1 Settings for CPU Core/Bus Frequency Ratio
(JP1)........................................................................2-4
2-2 Connector Functions................................................2-4
2-3 Memory Configurations............................................2-5
3-1 Parallel Port Operation Mode Settings ...................3-26
3-2 Drive Control Settings............................................3-41

Chapte
r
1
System Board
System Board 1-1
1.1 Features
The ACERALTOS11000 is a dual-processor system board built on an
ATX baseboard that supports the Intel Pentium II CPU processor
running at 333/66 MHz, 350/100 MHz, 400/100 MHz, 450/100 MHz,
and 500/100 MHz with external multiprocessor GTL. It contains an
exclusive connector for the CPU board that carries two slots for the
Pentium II CPU modules.
The host bus interface supports a Pentium II processor with 66 or 100
MHz bus frequency. It also supports synchronous DRAM (SDRAM)
DIMMs.
The ACERALTOS11000 supports PCI IDE, universal serial bus (USB)
host/hub, and enhanced power management. It also supports Ultra
DMA/33 synchronous DMA-compatible devices.
A 50-pin Fast SCSI (Small Computer System Interface) and a 68-pin
Wide SCSI comes with the ACERALTOS11000 to connect SCSI
devices. Wide SCSI supports 16-bit transfers while fast SCSI uses a
8-bit bus that doubles the clock rate to support data rates of 20 Mb/s.
The ACERALTOS11000 system board also supports the USB
(Universal Serial Bus) connector, and other standard features such as
two UART NS16C550 serial ports, one parallel port with Enhanced
Parallel Port (EPP)/Extended Capabilities Port (ECP) features, a
diskette drive interface, and two embedded hard disk interfaces. The
board also includes a built-in 10/100 Mb/s LAN controller.

1-2User’s Guide
The system board supports two optional features, ASM Pro and the
remote diagnostic management (RDM), that allow better server
management. ASM Pro detects problems in CPU thermal condition,
CPU working voltage detection (±12V/±5V/3.3V/1.5V), and PCI bus
utilization calculation. It also detects if the CPU fan or the chassis fan
malfunctions. RDM allows execution of the RDM diagnostic program
from a remote RDM station to fix detected problems or to reboot the
system.
This system is fully compatible with MS-DOS V6.X, DOS/V, IBM
OS/2 Warp, Novell Netware, Novel SFT III, SCO UNIX, and Windows
NT.

System Board 1-3
1.2 Major Components
The system board has the following major components:
•CPU board slot
•Two ISA and five PCI bus slots
•256-KB Flash ROM for system BIOS
•System clock/calendar with battery backup
•One 50-pin Fast SCSI and two 68-pin Wide SCSI interfaces
•One RDM interface with two 24-pin connectors
•IDE hard disk and diskette drive interfaces
•Onboard 1-MB Video DRAM
•Power connector for two redundant 420-watt SPS
•Super I/O, SCSI, VGA, memory, and Advanced Server
Management (ASM) controller chipsets
•External ports:
•PS/2-compatible keyboard port (optional AT-keyboard port)
•PS/2-compatible mouse port
•Parallel port
•Video port
•RJ-45 connector
•Universal Serial Bus (USB) connector

1-4User’s Guide
1.3 Layout
Figure 1-1 shows the system board components.
1 Mouse port
2 Keyboard port
3 Parallel port
4 Video port
5 RJ-45 connector
6 USB connector
7 LAN controller
8 PCI slots
9 ISA slots
10 Flash ROM BIOS
11 Intel PIIX4 chipset
12 SCSI chipsets
13 Wide SCSI connectors
14 CPU board connectors
15 Narrow SCSI connector
16 Diskette drive connector
17 PCI chipset
18 Video controller
19 Battery
20 System Chipset FDC37C935
21 IDE connector
22 Video DRAM
23 Video DRAM upgrade sockets
Figure 1-1 System Board Layout
2
1
4
3
5
14
8
9
10
6
12
12
16
15
19
13
20
22
17
18
7
23
21
11